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Výhody: "Yes"
Nevýhody: "No comments"

Výhody: "Yes, Crew was amazing and timing was perfect."
Nevýhody: "Excellent performance"

Výhody: "Great crew and amazing food."

Nevýhody: "Food"

Výhody: "Another confirmation of excellent QA service."
Nevýhody: "Nothing."

Výhody: "Absolutely professional!"
Nevýhody: "Nothing all perfect"

Výhody: "On time departure and arrival. Hard working crew members."
Nevýhody: "No slippers for long flights."

Nevýhody: "maybe they can offer more snacks on the plain"

Výhody: "Great"
Nevýhody: "Everything thing is fine"

Výhody: "Service and entertainment."
Nevýhody: "Food."

Nevýhody: "Crew members are waking up for lunch and breakfast but not for snacks and other beverages. We are feeling hungry later. we aren't knowing when they ll provide."

Výhody: "Crew is so helping and attentive , not like american or european carriers . Inflight dining options in economy was like premium economy"
Nevýhody: "Plane a330-300 was little older and outdated in terms of entertainment system , but since this is short journey hence i dont mind"

Výhody: "Ambiance"

Výhody: "Business class was good Cabin crew service was impeccable Vegetarian meals were good Need more choices"
Nevýhody: "Old aircraft Toilets were non functional but the crew kept them clean Entertainment systems were not functioning with remote Need complete overhaul of these Not enjoyable on a long flight"

Výhody: "Crew were very helpful and courteous"

Výhody: "Service is courteous, both on the ground and air. Food & entertainment was top-notch as well. One of the economy rest-rooms were out of order and I was allowed to utilize the business class restroom by the flight attendant. Head bursar was very apologetic and sympathetic about the whole issue. Enjoyed my flight, again on Qatar!"

Nevýhody: "Snack options were a bit limited for such a long flight"

Výhody: "the attention in general for me was excellent."
Nevýhody: "may be the fact that it was the same kind of food in both of the flights I had, is not that it was bad just in my opinion they should have more option, especially for south american people, thank you"

Výhody: "I was surprised with the quality of gluten free meals served for me, it was well organised and taken care of where I never had to wait. My flight schedules were changed few days before departure by Qatar Airways, but only thing I had to do was to confirm that I have noted, my seats and all the rest of details intact, excellent."

Nevýhody: "."

Nevýhody: "I had a long trip and as a result I had lost my voice, and the crew had no patient at all. I feel like she just wanted to check the box instead of really making sure I got what I wish for food wise."

Výhody: "Great crew members. Very friendly and helpful. Qatar Airways is great about providing pillows, blankets, ear plugs and eye masks. Really good food as well."
Nevýhody: "The seats were very close together. With the tray folded out it was right against me without being extended. Leg room was cramped."

Výhody: "Comfort of the seat/bed"

Výhody: "The airline stewardesses were Fabulous! Especially one from Doha to Cape Town. Food was good and more than enough to eat. I was impressed by the scheduled meals and drink offers , very important for a dietetic"
Nevýhody: "No leg room, can't stretch your legs properly so my bad knee was in pain"

Výhody: "I was actually impressed with the entertainment selection :)"
Nevýhody: "The economy seats are just unfortunately not a place you can get comfortable enough to sleep. On 14 hour flights one hopes to sleep."

Výhody: "The movie selection was good."
Nevýhody: "-my seat did not recline, which I understand that I was close to the emergency exit but the person in front of me could still put their seat back way farther than they should be able to and I was unable to do simple things like put my glass of water on my tray -I had a vegetarian meal which was literally just rice and ground up brown mush-I have no idea what that much was -I asked twice for new headphones because my was broken but they forgot -When the flight attendant was coming around with water and she looked me to see if I wanted any and I said yes, she just skipped over me. I didn't pay a few hundred dollars extra for this."

Nevýhody: "I did not like the fact that on now 3 flights I have lost miles, as on every flight I have tried to sign on as a member or frequent flyer and on all flights, there were no entry forms. This is also after my attempt to complete one on line, which I have had no response to."

Nevýhody: "The process of checking in is difficult because qatar codes are different from asiana, therefore I couldn't do an online check in."

Výhody: "The flight went fairly smooth, the staff were courteous and the food was as good as can be expected of airline food. There were several courses and options, which is always appreciated."

Výhody: "Crew are great and entertainment options are good."
Nevýhody: "The seats are quite uncomfortable and small. Really struggled to get comfortable."

Výhody: "I liked the food, the crew, and the team at the airport was nice and professional. There was a air host by the name of Zaid or Zain and he was from Bombay. Really nice person and very easy to talk to."

Výhody: "Food was good for once"
Nevýhody: "They said they would fix the sound on my sons t.v. but that never happened so we had to swap seats and one of us didn't have any onboard entertainment although we asked about it 4 times"

Výhody: "Aircraft was much better than the flight from US, food was great. The only thing I wished for was more movies."
Nevýhody: "Lack of movies"

Výhody: "Services"
Nevýhody: "Food"

Nevýhody: "The airport did not have air conditioning, which was very annoying given the temperature outside was 30C."

Výhody: "It was a good flight. I'd give it 4 of 5 stars."

Nevýhody: "Other passengers pushing, coughing & sneezing without proper sanitary measures; dirty toilets. This reflects on the education level of passengers, not the crew, but it still makes flying into Jeddah on packed flights particularly miserable."

Nevýhody: ",also I had to wait for longer time again due to less people for wheel chair assist.."

Výhody: "Excellent service on all 6 legs of the itinerary. Great selection of food and wine and entertainment. Superb seating layout in business."
Nevýhody: "Frankly nothing!"

Výhody: "Boarding experience was very good. Crew were attentive for the most part."
Nevýhody: "I get the whole more leg room argument, but sitting on a piece of plastic with almost no padding for 14 hours is nothing but torture! Food was average at best."

Výhody: "Comfortable and easy"
Nevýhody: "Departs in early morning"

Výhody: "Liked the entertainment options with a large movie catalog."
Nevýhody: "Customer service by phone, boarding process, width of seats, speed of cabin service."

Výhody: "Overall I would highly recommend it. Excellent service, good food, good on board entertainment. Flight attendants and crew in general very polite and very helpful. Despite our delay in arriving at the airport (check in was done online in advance), the flight attendants accepted us for the trip. The whole process was extremely efficient, there was no delay in take off time and the suitcases arrived all on time to our destination. I really appreciated their help: we did have a medical emergency 3 hours prior to our arrival to the airport, hence the delay.."
Nevýhody: "Everything went smoothly, I had no bad experience with this flight.."

Výhody: "A 380 plane is the best. Staff were attentive. Good good for airline. Great entertainment system"

Výhody: "The plane was neat, clean and the services was world class. I was made to feel at home with service always at my finger tips."
Nevýhody: "Nothing to report."

Výhody: "Punctual and clean with a friendly staff!"

Výhody: "Short flight to LCA from DOH. Efficient staff"
Nevýhody: "Old A320 plane, no seat back entertainment, seating looking old Plastic food , very poor. Same thing happened to me last year, still no improvement on this flight sector. Definitely not 5 Star service that Qatar constantly advertises."

Výhody: "The crew is very kind and friendly. Seats on the A330 are more comfortable than on 787, was lucky with exit row this time. Boarding in Stockholm good while in Doha a little messy. Gate staff not so friendly in Doha. In Stockholm checkin was excellent!"
Nevýhody: "Seats on 787. Food in general with chicken main and bread from Doha very poor."

Výhody: "Crew were nice and courteous. Quickly boarded passengers and deboarded passengers upon arrival in Qatar."
Nevýhody: "Late departure from Amman without update as to reason."

Nevýhody: "The entertainment system did not work properly"

Výhody: "Food was good. Flight was very organized."

Výhody: "Very friendly staff, prompt service, smooth boarding, clean cabin."
Nevýhody: "I usually love the food on Emirates but this was really not good. Barely edible!"

Nevýhody: "The seats were so uncomfortable , the leg space was too small ."

Výhody: "Seat was fine for size of plane and comfortable for a night flight. Food was flavoursome and nice."
Nevýhody: "Had a problem with the two socket headphone Jack as it was not seating correctly so only got sound out of one ear mostly"

Nevýhody: "Me"

Nevýhody: "The boarding could have been better."

Výhody: "Crew were great, entertainment was great, all in all a really comfortable flight despite not getting an aisle seat which would have made it even better"
Nevýhody: "I discovered when I hit Dubai that despite having an eight an a half hour layover that I didn't qualify for the free hotel I thought I did qualify for as someone with an eight hour plus flight so that was a little disappointing have had it before so assumed it was on all flights but that ended up being a negative surprise..."

Výhody: "Boarding and Crew are excellent toilets are clean Gluten Free meals are available, that's a big plus"
Nevýhody: "Lots of movies to choose from however I felt the choices were similar in a way! ( Example: you'll find the Drama movies are almost the same as the Romantic movies or the Comedy movies)"

Nevýhody: "The seats on the 777-300ER were tiny compared to the seats on the A380 from JFK to dubai. My wife and I are both small people and we were cramped. This is very unfair to us and even so to larger people on such a long leg The entertainment screens were also very poor. Small, low res"

Výhody: "Ditto......great"

Výhody: "Hospitality, service, crew and everything was well"

Výhody: "great flight service with accommodating staff. in flight entertainment had awesome variety"

Výhody: "Nothing the airline did was an issue."
Nevýhody: "Had to sit by two middle age/older individuals who, between the two of them, got up to use the rest room or walk around 1x/hr. It was a big inconvenience for a 16hr flight"

Výhody: "Very responsive and friendly crew"
Nevýhody: "Would like to see more vegetarian options"

Výhody: "Still not there"
Nevýhody: "I am still waiting in Dubai for the flight to Nice. The flight is 24 hours late"

Nevýhody: "I thought I had paid for window seats."

Výhody: "All great!"

Výhody: "Lovely flight crew and great film selection"
Nevýhody: "Would have liked more healthy food options d"

Nevýhody: "again the boarding was an issue. the boarding time was listed at 1:45 am and we arrived at the gate then but there were no announcements about the flight and then the sign said final boarding call. Also for a 14 hour flight there needs to be bottles of water handed out and someone should be on board to clean the rest rooms half way thru the trip"

Výhody: "Javier the flight attendant was so welcoming and attentive. Flight got l fit late, but arrived on time. Service was efficient and respectful. Was not as crowded as prior flight and was able to eat the meal"
Nevýhody: "Time of flight really sucked. 4:00 AM departure meant arriving at 1.00 AM. Tough way to start a day"

Výhody: "Emirates flight was fine. Problem was booking a South African Airways codebase flight on Kayak. Neither SAA or Emerates were able to look up our booking reference and so we did not get seat assignments until the airport."
Nevýhody: "Codebase flights and no one looking as us as customers."

Výhody: "I flew from Orlando DL to Dubai ,and from Dubai to cape town and both flight I was selected to seat on the middle seat,f that happens on my return flights to Orlando fl ,I will never fly emirates again"

Výhody: "We like everything, was good experience All over"

Výhody: "My third time with Emirates. This time on an Airbus A380 from Prague to Dubai. Simply put, wow! Everything about this aircraft and flight was outstanding, from the aircraft itself, to the crew to the in flight service and the comfort of the seat,"
Nevýhody: "Can't think of anything. Really."

Výhody: "Flight appeared less than half-full, I had a full 4 seats to stretch out. Yes, this was just lucky, but very much appreciated."
Nevýhody: "Dull food."

Výhody: "Quick boarding, on time, nice amenities near the gate."
Nevýhody: "The menu had a vegetarian and a chicken option, but when the trolley came around, they only had vegetarian options. We were in the fourth or fifth row from the front (in Economy), so it's surprising if they ran out of the chicken option that early."

Výhody: "Total service extended was very nice"

Výhody: "Exceptional attention to details of client comfort."
Nevýhody: "No faults."

Výhody: "Great crew, seats, entertainment options. A 28hr trip felt like 5 because it was so comfortable."
Nevýhody: "I did not like that only one bag is allowed on the flight if you are in economy."

Výhody: "It was much better than first leg from Ft Lauderdale to Dubai, better plane, better service, better food, better entertainment"

Výhody: "Food and crew were great"

Výhody: "Loved the entertainment options."
Nevýhody: "Food was horrible and cabin crew was not nice or friendly."

Výhody: "Everything. Staff was terrific and the fancy new screens for in-flight entertainment were really cool."
Nevýhody: "The food was fine. The chicken for dinner was really good. The pizza was mediocre."

Výhody: "Love the idea of informing every leg of my flight. Thanks"

Výhody: "The flight crew we're fine and helpful if you needed something."
Nevýhody: "The TV for my seat would cut out when the person in front of me reclined. The charging plug also didn't work."

Výhody: "Friendly staff, great selection of entertainment!"
Nevýhody: "There was nothing to not like"

Výhody: "The aircraft windows were clean, that's about it!"
Nevýhody: "Everything, horrible food, no amenity bag for long flight. No toothbrush?? Dirty bathrooms from one hour into the flat guy till the end. Bad service all and all disaster not to mention that they cracked my suitcase."

Výhody: "Good flight with decent amenities Entertainment can be better. Food quality is going down byt still better than most"

Výhody: "Being able to sleep comfortably Great staff Food good rather than great but not easy on flight. Well chosen good wines. Chauffeur service to & from airport Ease of checkin"

Výhody: "Entertainment facilities very good. Important for those long trips. Food good too"

Výhody: "good food, empty seats for snoozing and very helpful flight crew."

Výhody: "The crew was super attentive."
Nevýhody: "The food choices were not good. The tray included more carbs than any thing else...a roll, crackers and breadsticks. A lighter choice of a sandwich or a cheese tray would have been nice. Rather than small cups of water on a 14 hour flight, it would have been nice to have bottles of water."

Výhody: "Food was great. Service was great."
Nevýhody: "Need to have more leg space for a long haul flight."

Nevýhody: "Screen was black and white most of flight"

Výhody: "Crew v good"
Nevýhody: "Food .. Fish undercooked ... Aircraft bit dated"

Výhody: "The flight was empty and the luxury to choose your open row of seats"

Výhody: "The Captain spoke to us a few times and the crew were absolutely amazing. Best flight Ive ever been on."

Výhody: "Overall service and food was nice."
Nevýhody: "My daughter was sick and they gave us a hard time for a wheel chair and asked unnecessary questions at the counte despite explaining that both me and my husband are physicians and know that it was safe for her to travel."

Výhody: "Unlike most reviewers, I never have a good experience with Emirates.However, Crew (this time) was very accommodating and did their best to make this a comfortable trip."
Nevýhody: "Boarding was delayed about 45 minutes. We were called to board but left standing in the tunnel while ground crew cleaned. We began to taxi and people were still storing their luggage and walking around."

Nevýhody: "If the disembarking didn't take 45 minutes."

Výhody: "Everything...the food was delicious, the staff was gracious and always went the extra mile."

Výhody: "Everything"
Nevýhody: "Everything"

Nevýhody: "Boarding was late and the line was unruly. Paths for boarding were marked but once a crowd forms it's impossible to see."

Výhody: "Sleeping accommodations, storage, crew attentiveness in business class was outstanding. 5he business lounge in Istanbul was the best ever. Great airline."

Výhody: "We liked the ability to watch movies and television programs to pass the time."
Nevýhody: "We did not like that to use Internet we had to pay an extra fee. We did not care for the food. We were not impressed with the cleanliness of the aircraft. We did not like that the bathrooms ran out of water to wash our hands. We did not like that flight attendants handled and served food with no water on the flight to wash their hands. Most flight attendants were unfriendly. The one gentleman that served us was pleasant. We really did not like that between the food service we saw virtually no flight attendants other than those sleeping in the area at the back of the plane. We did not like that we could not understand the announcements made. We did not like the fact that passengers were not reprimanded upon landing for using electrical devices and laptop computers even though an announcement had been made to turn all devices off and put them away. Once announcement was made not one flight attendant said anything to those people around us who did not follow the request. We did not appreciate the uncomfortable seats."

Nevýhody: "Why were they first from the Turkish Airlines staf to puschese new tickets and pay out of packet"

Výhody: "Personal Travel bag"
Nevýhody: "Delay"

Výhody: "MOST OF THE MEALS ARE VERY GOOD EXCEPT PASTA DISHES."
Nevýhody: "PASTA DISHES ...MAIN AND SNACK ARE TRULY BOTTOM OF THE BARREL. TASTELESS JUNK. WHY NOT FIND SOME OTHER DISHES IF YOU CANNOT MAKE PASTA EDIBLE"

Výhody: "Punctual in terms of reaching destination, all else average."
Nevýhody: "Less leg space, pantry service below expectations."

Výhody: "Food"
Nevýhody: "After bus arrived at steps kept on it 20 mins. 2 more buses arrived in this time. Still wait. Then let out all at once. Massive queues to board. Poeple not dressed for this. Poor babies crying Maybe 15 mins waiting in 2am cold on tarmac."

Výhody: "Timeliness of flights. 3 of 4 planes modern and well appointed! VERY good food."
Nevýhody: "Good plane. Comfortable seats and entertainment system."

Nevýhody: "The crew blocks economy passengers from moving forward until all of first class has left. No other airline does this and its really annoying"

Nevýhody: "Boarding at Ataturk Istanbul airport was happening randomly. They did not follow the group boarding like in IAD airport."

Výhody: "Everything good"
Nevýhody: "All good"

Výhody: "Food's always good and the staff friendly"
Nevýhody: "The sound on the entertainment system is not good...it used to be good but not anymore"

Výhody: "All was fine. No complaints."
Nevýhody: "Live TV news"

Výhody: "In flight entertainment is great! Good selection of movies, nice screens."
Nevýhody: "No vents at seats on Airbus 300, AC was set at high temp so I was frequently way to warm to be comfortable. This is on both our main flight to Istanbul and our short transfer to Athens. Drink service did not start until 2 1/2 hours into flight. You get what you pay for I suppose. Still 10.5 on a hot plane!!! I usually need a jacket. Food was ...awful."

Výhody: "Comfort, food, staff, everything"

Výhody: "Very comfortable flight overall and good lie flat seats. All but one flight attendant were nice and helpful."
Nevýhody: "There was one female crew member who was a bit rude and unpleasant. Not once did she even smile when interacting with us. The rest of them were very nice. Would have liked more variety in entertainment and food/drinks."

Výhody: "The in-flight entertainment was good and the flight attendants were very nice. They offered us small sandwiches and drinks during the flight so it was comfortable to fly with them."
Nevýhody: "You need to buy a visa if you want to enter the country and they only accept USD, Euros or GBP. The only currency exchange is on the other side of passport control so you have to use one of the ATMs and they only give you $100. The staff is unprofessional and seems clueless when you ask them for help. The kiosks are a nightmare and working with them is worse than working with the people. They freeze, and glitch and many of them just flat out don't work. Probably one of the worst airports I've ever been to."

Výhody: "customer service, food, entertainment."
Nevýhody: "small seats"

Výhody: "The crew on the plane was kind, accommodating, and polite."

Nevýhody: "Food was dried out and tasteless"

Výhody: "As above"
Nevýhody: "As above"

Výhody: "Crew was very nice. I got my special meal. I am very thankful for it."
Nevýhody: "Kosher food was ok"

Výhody: "I used the prime lounge in Istanbul and when it was time to go, I was able to practically walk on the plane without any wait. The seats were comfy and didn't have a ton of legroom but it wasn't bad. The staff we're friendly and helpful. The in-flight entertainment had a pretty impressive selection and had one of the best-designed interfaces I've seen so far (and I've ridden a variety of airlines). Last and most important, the food was hands down the BEST I've had on a plane. Turkish is killing it, they're my new go-to airline!"
Nevýhody: "I really can't complain about anything, even if I try! Maybe the touch screen sensitivity on the entertainment console seemed a little off, but that's just nitpicking"

Výhody: "Good food and service"
Nevýhody: "Boarding very disorganized. Messy."

Výhody: "It is just superb"

Nevýhody: "My tv and monitor didnot work...10 hour flight was sooo awfull,pluss i couldnt charge my phone ...When i ask to find me a seat they couldnt and i asked for upgaded seat they have seats but they are not allowed to put me there......10 hour flight I staired at the black screen tv..I paid same amount of money as theothers but got less service and crew didnt even bother the help"

Nevýhody: "Two hours delayed, missed my connection flight. Very poor if any communication from crew to passengers. Although I had a business ticket, I was provided with no service for two hours from boarding to take off. Not even a glass of water. Thank you Turkish Airlines."

Nevýhody: "There was no option to choose kosher food in the order."

Výhody: "- No security lines when transiting at Istanbul. - Generally well organized. - Decent food and drinks selection on board. - Choice of Turkish and French wine in Economy. - About the same on other points as other leading airlines."
Nevýhody: "- At Istanbul no long chairs for taking a nap during long connections when arriving on a red-eye flight (like they have at CDG or Dubai or many other airports). Overall, very crowded airport. - The plane had older entertainment system with no USB port to charge-up the cell phone nor a power outlet."

Výhody: "A lot of food and drink, toothbrush, slippers, etc."
Nevýhody: "The first leg of my trip had a tiny, cramped airplane for 10 a plus hour flight."

Výhody: "The stewardesses, the food, the entertainment. The dynamic lightning during the flight. The move to get others on the flight to shut their windows for a while so that the rest of us could get some rest."
Nevýhody: "I'm a tall person, so if at some point accommodations could be made to maybe increase the leg pace by a few inches between eats, it would be greatly appreciated."

Výhody: "I didn't like anything! Extremely disappointed and not planning to fly with Turkish Airline again. I been flying with Lufthansa since April 1993 twice sometime 3 times a year and I don't remember ever being annoyed, disgusted, treated poorly and rudely and disturbed with any of their flights as I was on Turkish Airline! Ms. Meryam was the rudest human being/ female I met so far! Extremely rude , unprofessionally and very unfriendly Ummi G. Gunturk"
Nevýhody: "I didn't like anything! My seat was broken, didn't move , the seat arm was broken , TV screen was broken and the crew didn't have the curtesy to even bother to upgrade me to a better seat. Instead the dumped me to the second to the last seat all the way in the way which the seat didn't work either. I been on the broken seat with my neck braces around my neck on (due to a neck injury) for 11 hours and the crew didn't give a damn about me!!"

Nevýhody: "Leg space a nighrmare!! Was uncomfortable for all the 13 hrs of the flight. Terrible experience"

Výhody: "It was a 12 or 13 hour flight and except for sitting too much we were never uncomfortable. The service level made me think we were back in the 80's. Hot towels, attentive service, tons of food and free drinks. There was actually one meal that we would have eaten even if it wasn't on a plane. They gave out full size blankets and pretty fluffy pillows. (I bring our own anymore, because you never know if you will get one on most airlines, and if you do they're usually useless). Their entertainment system was amazing. We caught up on all the recently released movies that we've wanted to see for FREE! If only Netflix had this quality of movie offerings. They had fresh flowers in the huge bathrooms. It's that type of attention to detail you just really don't see anymore."
Nevýhody: "Can't think of a thing that could actually be changed."

Výhody: "Service when it was done"
Nevýhody: "Infrequent service Crowded Entertainment system bad"

Výhody: "Very professional. Spacious seats."
Nevýhody: "Wait at Ataturk airport on passport control."

Výhody: "The service/ time schedule was correct/ the cleanliness/ the cabin crew were perfect"
Nevýhody: "Nothing is bad as every detail from the flight was awesome"

Nevýhody: "We travel very frequently and each time the food same (meatballs) And the air conditining is terrible."

Výhody: "EverThing was excelentní bit doménových s feet smetl hořické"

Výhody: "The flight was smooth (good pilots) and the service was great."
Nevýhody: "The space between seats."

Výhody: "Very professional and forthcoming crew, nice food, good choice of entertainment."
Nevýhody: "A bit older plane with very weak (invisible in light) entertainment system monitors, yet clean and well maintained."

Výhody: "good food, nice attendants, comfortable seats, good pillows"
Nevýhody: "no wifi"

Výhody: "Prague airport is nice. Food is good. Boarding was on time and prompt."
Nevýhody: "Entertainment on board was poor. No power outlets."

Výhody: "One of the best airlines I've ever flown. Would definitely recommend."

Nevýhody: "Didn't like my 11 year old have to sit 15 hrs with some stranger Turkish airline very nad with outing family together even you reserve in advance still they mess your sits and I seen so many family was making same complaints of family are with same last name don't take rocket science to keep them together and also veryyyyyyyyyy boarding no one in line it's like fish market"

Výhody: "Very little"
Nevýhody: "Broken seat, TV only showing in black and white, ice cold and/or inedible globular food, air attendants with very little command of English"

Výhody: "Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!"
Nevýhody: "Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM"

Výhody: "I was sorted on Row 3 and the drapes kept hitting the back of my head."
Nevýhody: "Move the drapes a few more inches back."

Výhody: "The socks offered in business were comfortable and nice looking. The red wine was good."
Nevýhody: "The food was just average and the seat not too comfortable"

Výhody: "Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight"
Nevýhody: "Not being to help on the ground in Copenhagen with delta issues"

Výhody: "economy plus seats were nice, great movie selection, especially international movies"
Nevýhody: "crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better"

Nevýhody: "Flight got cancelled"

Výhody: "Crew helpful. Food good."
Nevýhody: "Better range of movies please"

Nevýhody: "Flight got delayed 30 minutes"

Výhody: "Great crew, comfortable seating with enough leg room."
Nevýhody: "Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated"

Výhody: "The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual."
Nevýhody: "Food quality was not so good."

Výhody: "Crew was fantastic, seats and entertainment was great. Very good food choices."
Nevýhody: "Everything was very good."

Nevýhody: "This was just a short commuter flight from Lyon to Amsterdam for connection."

Nevýhody: "The plane was very hot"

Výhody: "Food, entertainment and crew was exceptionally friendly."
Nevýhody: "Seats not great for such a long flight."

Výhody: "Crew was great and professional."
Nevýhody: "Entertainment controls were outdated and confusing to operate. There were no charging ports."

Výhody: "Crew were friendly and helpful. Moved me up front in the plane so I could make my connection."
Nevýhody: "Not having to walk outside in Edinbur4gh to board the flight."

Výhody: "Being fed was amazing and watching free TV was great!"
Nevýhody: "I wish there were personal fans because it got uncomfortably hot sandwiched between people"

Výhody: "well mannered and attentive crew - good supply of complimentary food/drink - good over all comfort"
Nevýhody: "boarding was running very far behind - considering this is mainly a hub operations carrier - resulted in several passengers missing their connecting flights -"

Nevýhody: "I bought tickets thrue you for me two months ago Iit went well but on the last few days I also bought ticked for my brother and his wife and it was a disaster night mare for them bound for Montpellier too to attend a wedding the damn suitcase didn’t get to final destination it was at Orlando but got"

Výhody: "Everything was good except for the entertainment consul for one of our seats."
Nevýhody: "One of our entertainment consuls had to be rebooted 4 times and still didn’t work. We gave up asking."

Nevýhody: "No reading light in my seat..."

Výhody: "Crew was in a festive mood, the meal was unexpectedly delicious"
Nevýhody: "Seats ok, but could be more comfy"

Výhody: "We got to Amsterdam on time"
Nevýhody: "1. Paying for the seats we chose...that will never happen again...I'll fly another airline first. 2. The food was terrible. I have flown KLM for years, this was not what I expected. 3. The plane was very dirty"

Výhody: "The flight AMS to MEX was smooth, very helpful personnel on board, we enjoyed a bit more space and the seat seemed a bit more comfortable."
Nevýhody: "Besides the seat relative comfort, it did not recline much at all, i wondered what the extra money (at least $5 or $600) got us. The food, wine/ beer service was same as regular economy, the boarding took place at same time as economy, no drink before take-off if only sparkling water. And the plane was old generation 747 and the entertainment was same vintage: screen was not very bright and the selection of films was poor. No plug to charge electronics. We were disappointed with KLM when comparing with other airline companies offerings when you book in Premium Economy."

Výhody: "Nothing to mention"
Nevýhody: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"

Výhody: "short, sweet and to the point. 1+ hour flight is usually an easy hop."

Výhody: "Time and Good clean place.. in This case airpöane.."
Nevýhody: "It was not entreteiment st all"

Výhody: "Restrooms clean, decent food and drink, nice cabin crew."
Nevýhody: "No complaints"

Výhody: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Nevýhody: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Výhody: "Good entertainment options. Nice flight attendants"
Nevýhody: "It would be helpful for short people to be able to adjust the head rest lower on the seat. More recent released movies would be helpful. More leg room. Not charging more money to choose seats."

Nevýhody: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."

Výhody: "Everything excellent. Comfortable seats in business."

Výhody: "Great"
Nevýhody: "Great"

Výhody: "Sound was broken on my TV set!"
Nevýhody: "Called stewardess twice to assist. No response!"

Výhody: "Arrived Early!"
Nevýhody: "Left Late :-)"

Výhody: "Great service"

Výhody: "Crew was very nice and helpful, entertainment system worked well and had good choices"
Nevýhody: "Seats were not very comfortable, it was uncomfortably hot and there was not air conditioner vent above like most other airlines"

Nevýhody: "Please Endeavour to put the expiration date on the food served in the flight."

Výhody: "Very friendly service!"

Výhody: "Only thing we liked was the fact that we were able to get onto our flight at all..."
Nevýhody: "Was not informed that checking in online is the only way to secure a seat. So, regardless of whether you book your tickets 3 months in advance or the day before, you're not actually guaranteed a seat unless you check in online. We weren't told this until we were at the airport and checked in there that we might not be able to get our pre-booked in advance flight because of over-booking from KLM. We then had to wait and see if there were seats available when boarding. Luckily, there were, but we were not sat together. Not the greatest start to our first holiday together as a couple. We were told that if there weren't seats available, they'd pay for us to get to another airport to fly out, which would have meant a huge delay on the only time off we'd get together this year and have to rearrange our pre-booked and pre-paid living arrangements for the week. All because there wasn't a lot of emphasis on the need to check in online before hand. You'd think if someone checked in at the airport, that would be more of a guarantee that they'd be flying with you that day, but apparently not. Definitely not impressed or happy with this part of the KLM experience. This is the only company that we've had this problem with, they should make it clearer that it is essential to check in online."

Výhody: "Flight was lovely, crew were friendly and very helpful and food was delicious!! We travelled with assistance for mum and it was excellent and we were kept updated all through the flight."

Výhody: "Good efficient flight crew friendly and helpful"

Nevýhody: "Without any explanation the plane I was due to go to Istanbul on at 11.30 was not available. I had to wait for a small plane coming from Edinburgh then wait for it to be emptied of passengers and cleaned. This meant we were over 2 hours late into Istanbul. No explanation or apology. I then missed my next flight in Istanbul and had to purchase another ticket. I cannot believe that air passengers are treated in this way!!! I will follow this up with KLM when I go home from my holiday."

Výhody: "The flight was very good, specially considering it was a daylight one. Staff was friendly and servicial. Tue food was above the industry's average."

Výhody: "quick and relaxed"

Výhody: "staff was fine"
Nevýhody: "old old plane, very uncomfortable. Tiny bad screen made movies pointless"

Výhody: "Priority boarding was appreciated and the flights were on time. Service was fine. Schipol was good."

Výhody: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."

Výhody: "Easy airport business"

Výhody: "Crew service"
Nevýhody: "Flight delayed."

Výhody: "Glenlivet whisky for free"

Výhody: "Crew was friendly and everything was perfectly on time!"

Nevýhody: "4 hs delay"

Výhody: "The flight was on time and landed early"
Nevýhody: "The bags could have come out earlier and the food could be better"

Nevýhody: "I made a mistake in my daughter's surname while booking online, BA refused ro change it at check-in and forced me to buy a new ticket for her."

Výhody: "Leg room fantastic"

Výhody: "The crew were very attentive and there was a large variety of in-flight entertainment."
Nevýhody: "I am not a heavy set guy but the seats were unreasonably close to each other, this meant that when you eat a meal your elbows push into your sides making it hard to bring food to your mouth."

Nevýhody: "Direct flights to and from South Africa to USA not via Middle East"

Výhody: "Smooth landing"
Nevýhody: "It was a bit warm"

Výhody: "Crew was great given the circumstances that British Airways had significant systems issue that caused significant delay and missing of connecting flight"
Nevýhody: "Trip was a disaster"

Nevýhody: "LHR made us wait 30+ min upon arrival for a gate."

Nevýhody: "Seating is a big problem. I am only 192 cm tall and cannot really fit my legs into the space. Have them out in the corridor"

Výhody: "That the flight was on time."
Nevýhody: "not applicable."

Výhody: "Great boarding"

Nevýhody: "Seat was broken. Reclines without requesting. Tray also needs attention. Seat 15C"

Výhody: "Quick boarding."
Nevýhody: "Nothing. Pretty good for a short trip."

Nevýhody: "No online check in, incredibly inconvenient. If is have known would have booked another carrier."

Nevýhody: "Better business class seats"

Výhody: "crew was nice"
Nevýhody: "no air vent in my row. no complimentary food and drinks"

Nevýhody: "Delayed, twice!"

Nevýhody: "Our baby has broken leg with plaster cast and Cathay didn’t deliver our stroller to Hongkong so we had to carry him on the hands whole afternoon...this was unpleasant experience...also when we arrived from HongKong to Denpasar Bali we found that one of our suitcases was damaged broken :/"

Výhody: "New Years flight... very special. Great staff and grear entertainment on board"
Nevýhody: "The flight data was not showing... could have been interesting especially on a New Years flight"

Výhody: "This was a charter by BA. Airbus A320 with amazing legroom. Was slightly annoyed by them not having coffee ( to wake me up for the drive home) but I suppose I get why they weren’t serving hot beverages."
Nevýhody: "The beverages thing above."

Nevýhody: "Don’t like the business class seating configuration. The entertainment system played up and only worked in half the cabin. They tried to fix it without success"

Výhody: "I did not fly. Cancel month ago, no money back. No good company!"
Nevýhody: "I cancel month ago, no money back !!! No good company!"

Výhody: "I liked that we landed 30 minutes in advance for both flights to and back, compared to the other parallel flight via SAA which was delayed 2 hours when we arrived back."
Nevýhody: "I didn't like the cheese roll I asked for as the whole roll and cheese was literally stuck to the bottom and parts of the bottom of the roll were mushy. The staff were professional but lacked personality and seemed a little hollow."

Výhody: "Crew is incredibly kind."

Výhody: "Food was tasty"
Nevýhody: "Was delayed"

Výhody: "Quick and efficient boarding."
Nevýhody: "The way that the crew (both in economy on right of plane) spoke to, and handled sensitive situations with several of the passengers in a loud and rather rude manner. This is not the British way that I have been accustomed to on previous BA flights, and is rather upsetting. The crew were very abrupt in general, and did not have that seasoned and polite demeanor which I expect from BA."

Výhody: "BA moved me on to the Kulula flight without any fuss and gave me a meal voucher."
Nevýhody: "I got to the airport to find that my 19:15 flight had been delayed to 22:15. I hadn't received any notification from BA and still do not know the reason for the delay. The only other option available was for BA to put us on the 20:20 Kulula flight to Lanseria and then shuttle us from Lanseria to OR Tambo. It really is not pleasant to get back home so late on a week night and not even be given any warning or any reason for the huge delay."

Výhody: "The crew was sick and one lady kept running to the bathroom?!? The plane was old..."

Výhody: "Comfortable seats, good selection of food/drinks from the menu and courteous staff"
Nevýhody: "NA"

Výhody: "Crew were excellent. Very friendly and helpful."
Nevýhody: "Boxes under the seat in front took up legroom (but it did ensure good entertainment options). Could have offered some more drinks."

Výhody: "All"
Nevýhody: "Nothing wrong"

Výhody: "There was no event happening. This was good :-)"
Nevýhody: "No sodas, no water, no food on this flight. I'm still pissed off."

Výhody: "The plane was pretty much empty. There were very small number of passengers."

Výhody: "As always, a great flight."
Nevýhody: "Nothing I can think of."

Výhody: "Made up for time due to a big tail wind"
Nevýhody: "Took off late and had to wait 45 minutes for luggage"

Výhody: "The plane"
Nevýhody: "Nothing"

Výhody: "Nothing"
Nevýhody: "It was late We were left on tarmac for 1 hour Service bad Oh yes and it was not even a BA airplane.....it was Qatar Airways .... something I would not travel on out of choice. BA stand for Beyond Awful It is now a budget airline that makes Ryanair look great! Not even an in flight magazine it is simply a skeleton of its former self, the Spaniard has destroyed it Would never travel British Airways again"

Nevýhody: "To pay for WATER!!!!!"

Nevýhody: "$100 just to choose a seat ? $100 for a 2nd bag? A Kellogg's bar for breakfast? Shame on them."

Výhody: "The captain kept us aware of the delay and the reasons for the delay."
Nevýhody: "No free food or drink other than water."

Nevýhody: "No snacks for 8 hours. Crew inattentive."

Výhody: "boarding and timing"
Nevýhody: "fly attendants were kind of rude.. One completely ignore me while taking the order of the passengers sitting just next to me. The other one couldn't even say thank you when I did her job by bringing my garbage to her station. It was my first BA flight and I was not expecting those unfriendly attitude from british people."

Nevýhody: "A lot of stress: our 1st leg IAD to Dublin was cancelled, than we got 2 set of tickets rebooked. On the way back there was a stress since we had a "problem with the ticket" Apparently the Aer Lingus made all those mistakes."

Nevýhody: "flight delayed over 1.25 hours because we missed our runway time due to being "unable to get a head count" of the people that are on board. This should be embarrassing for BA. And i don't understand how after all the security, boarding pass and passport checks that you do not have an accurate head count of your passangers. Thus I missed my connecting flight and had to wait over 4 hours for another and got a measly 10 Euros as compensation. Also, they don't even give water for free, and a 200ml juice costs 1.5 Euros which a) its bad juice and b) overpriced. All food you now pay extra for, and they didnt even make it in time to the last few rows so even if Id want to purchase something, I couldn't."

Výhody: "I was traveling alone with my baby. Everyone was very helpful"

Výhody: "Gold muffin."
Nevýhody: "Lots of turbulence so only business class got drinks does not make sense how is it that turbulence only stops economic people from getting drinks."

Výhody: "Got there in one piece."
Nevýhody: "Nothing."