The whole checkin process was a diseaster! We were flying with Vueling! We had checked in on the app but still had to checkin at the desks with our 10kg hand luggage! The queue for this was 2.5 hours long, with no social distancing in the pandemic (Covid19). When we finally got to the top of the queue, our flight was closing also another queue was opened up! But if we left the queue we were in we would have ended up at the back of a different queue! This seemed pointless to be honest! What could have been done is a bag drop section of the checkin process (Like Ryanair has) it’s much more streamlined and quicker! After all this drama, we only had 15mins to make it through security snd passport control to make the flight on time! It was very stressful and very hot! I was so thirsty that I needed to buy a bottle of water at the boarding gate (to my surprise this small bottle of water was €5- a total rip off! After boarding (which was ok) we were looking forward to a nice cup of coffee on the flight as we usually do! It took the crew nearly 1.5 hours into the flight to get to our seats to serve us! The coffee was dreadful (a hotel type sachet of instant coffee costing €2.60) and a heart burn inducing Turkey, ham and cheese toastie (costing €5.50)! The horrified by the quality! Ryanair is definitely better on food quality, check-in and boarding experience and service, that’s saying something! The flight itself was grand (although lacking interaction from the pilot- which is always nice) it was a smooth flight! When it came to landing it was good but our baggage took nearly 45mins to come out onto the carousel in the terminal! And other delay! Overall I would be giving Vueling perhaps a 2 out of 5 overall! Not impressed!
Nevýhody: "Leg room too small."
Nevýhody: "Luggage delivery in Porto was slow"
Výhody: "we landed safely"
Nevýhody: "need entertainment system. need complimentary drinks and snacks need comfortable seats"
Nevýhody: "Was an hour late."
Nevýhody: "For the price it's OK, its a low budget airline."
Nevýhody: "Did not get to this flight due to cancellation from the initial flight"
Nevýhody: "Se podría mejorar el tiempo de desembarque"
Výhody: "Straight check in and boarding process. Even the flight was delayed we arrived on time"
Nevýhody: "No food offered for free. No even water offered"
Nevýhody: "The seat area was dirty with broken biscuit crumbs - both seat and floor. The pocket in front of the seat (back of previous seat) was filthy with what looked like yogurt and chewing gum. Very unpleasant!"
Nevýhody: "Delayed over an hour and caused me to miss my connecting flight home."
Výhody: "Crew good"
Nevýhody: "Booked extra legroom didn't get it."
Nevýhody: "The flight was delayed for an hour which made me late for where i needed to be"
Nevýhody: "Made us wait for 30 minutes in line to board. After boarding, waited on the tarmac for an HOUR Got to Mallorca and they had lost my luggage despite delays. I paid 190 for an extra bag!"
Výhody: "I presume that because I'm old they treated me special even though I didn't request any special help."
Nevýhody: "Flight was cancelled and I was not notified or rerouted."
Výhody: "cabin crew was friendly"
Nevýhody: "ground staff was so trained to brush problems to the customers that never again Vueling, so bad experience compared to Ryanair..."
Výhody: "Boarding was ok"
Nevýhody: "Flights usually delayed and the cabin crew look like they are sucking on a perpetual lemon"
Výhody: "Quick and cheap flight from Rome to Pairs for sightseeing"
Nevýhody: "Boarding was moved at the time of boarding and sounds like that is normal so pay attention"
Nevýhody: "Had to wait on crowded bus for 20+ minutes and we were not told why."
Výhody: "From check in to exiting the place, flying with Veuling was a great and very easy experience. We liked that there was more leg and seat space than on most planes and the in-flight magazine is top notch."
Nevýhody: "No bags"
Výhody: "Great cabin crew"
Nevýhody: "We were left waiting without any information regarding he delay, how long it’d be, nothing!"
Výhody: "On time. The price."
Nevýhody: "All as expected."
Nevýhody: "My luggage was taken from me and put in inside of the plane. Your staff told me that I can collect it in Rome coming out of the plane. Instead I had to go outside and collect it despite I had connecting flight which I've missed because of this!!!"
Výhody: "Nothing. Was too uncomfortable."
Nevýhody: "I couldn't fit my legs in the space between seats, so much so that I had pins and needles in my feet by the time we landed. The food is really expensive. Never flying with this airline again."
Výhody: "clean aircraft"
Nevýhody: "all good"
Výhody: "The crew was nice and polite."
Výhody: "Flight was on time. Flexible crew criteria with baggage , as it was half empty"
Nevýhody: "2,20€ for 0,5 liter of water is really expensive"
Nevýhody: "The people at the check in desk were not friendly"
Výhody: "The seats were okay"
Nevýhody: "Boarding took forever."
Výhody: "Cheap, comfortable enough"
Nevýhody: "Waited 1 hour at baggage carousel before bag arrived: trash was in the seat back pockets when we arrived"
Výhody: "Clean plane and bathrooms. Smooth flight. Communicative captain."
Nevýhody: "At times crew seemed so aloof that I felt I was bothering them just by being there. Flight was delayed (just like the Vueling flight that made me miss my connection the day before which is why I was on this flight to begin with)."
Nevýhody: "Seats uncomfortable"
Nevýhody: "The most horrible experience Iv'e ever had with flights and airline! The staff lied to us and wanted to keep us in Granada - they lied and said that our flight to Tel-Aviv from Barcelona was cancelled and that we need to stay another night in Granada and fly the next day. After we insisted on flying to Barcelone anyway (although they said they would not take care of us and all hotels in the city are full because of the weather conditions [which was a lie - it's summer and the weather was fine]). When we got to Barcelone we saw that our flight to Tel-Aviv was not cancelled! We only had 30 min because the previous flight was delayed in 2 hours so we ran and went on the plane. Of course our luggage did not arrive...."
Výhody: "Quick and easy all the way."
Výhody: "Somewhat friendly crew."
Nevýhody: "We had to pay extra to check-In our luggage only for Vueling airlines to lose my friends luggage. They did not even make us feel like they would do everything possible to find it and it ruined the rest of our trip. My friend ended having to buy everything from underwear to shoes to clothes. Not only did it take time and energy to find clothes for her but it was very costly. I've flown MANY airlines and have never had deal with lost luggage so I was expecting more from the airline to do everything possible to located it or compensate us for their mistake, especially when we had to pay an additional $50 USD to check-in our luggage (that ultimately ended up lost). I would not recommend this airline."
Nevýhody: "EXTREMELY cramped. Worst experience since Ryan Air."
Nevýhody: "Delayed for 1 hour and more"
Výhody: "Boarding was very quick and efficient and staff was friendly."
Nevýhody: "It was a short flight so I understand why there was no beverage service, but would have been great to have waters passed out."
Nevýhody: "Delays. Poor boarding lost luggage"
Výhody: "Duly Politely"
Nevýhody: "During two hours flying, they didn't serve free drinks."
Výhody: "Fast boarding"
Nevýhody: "Had to pay for the luggage."
Nevýhody: "seats were really tight with little leg room. A long walk from security to the gate"
Výhody: "Cheap flight"
Nevýhody: "You had to pay fo water..."
Výhody: "I really liked the idea of boarding from the back of the plane which made boarding so much more efficient!"
Nevýhody: "They overbooked the flight, had extremely rude staff, and we're not helpful at all. Will never fly with them again."