Najděte levné lety z Prahy do Kanady

Výhody: "The crew and entertainment"
Nevýhody: "Nothing"

Výhody: "Service was excellent"
Nevýhody: "Carry on baggage size misleading"

Výhody: "I did not receive a single email from kayak letting me know I could check in or select seats. No updates on flight status! Poor service!"
Nevýhody: "Email updates before flight! Not a single email sent!!"

Nevýhody: "70’ late on a 45’ flight"

Výhody: "Crew was great, food was great, timing was great! (Got to LAX about 45min prior to scheduled arrival), however seats are very narrow!! Good enough for a short (2-5 hour) flight but definitely not for a transatlantic one!"
Nevýhody: "Everything great but the seats..don’t expect too much of a leg room in the 777 Boeing...unless you get the exit row in economy or you book a business class!"

Výhody: "Nice crew, plenty of food and snacks available. Good wine."
Nevýhody: "Delayed flight, almost missed connection, told on first flight had to check carry-on then they lost our luggage on the connection, cramped seats, but i did pay for the cheapest seats"

Výhody: "The seat was much better than other airlines' economy seats. Great food and lots of it. Excellent attendants. Zurich is the best planned airport for changing to next flight. I'm going to try to use Swiss as often as I can."
Nevýhody: "Free Wifi."

Výhody: "3 - 2 seat arrangement and lots of leg room. Excellent boarding."
Nevýhody: "Bread of sandwich was dry."

Výhody: "The boarding process was much easier and faster. No delayed flights."
Nevýhody: "I used the laboratory before takeoff as I was one of the first people on the plane and I forgot to go before I boarded. The hand soap container was empty and I had to tell one of the crew. Shouldn’t that have been taken care of before boarding passengers?"

Nevýhody: "Very hot on board"

Nevýhody: "There was only one agent checking in business class passengers until a bunch of us complained. The Swiss business lounge is too small with not enough seats"

Výhody: "Friendly agents . Speak very good English. Swiss airlines serves breakfast croissants and beverages for a short flight without a charge"
Nevýhody: "The airline fix the booking problem because my trip was from Zurich to Brussels to Washington DC to Austin and went I print my boarding passes only show to Brussels. The booking agent didn’t complete all the way in the computer. I am thankful that I had my original paper and Swiss airlines fix it"

Výhody: "The staff was nice"
Nevýhody: "The seats were very small, the cusion was worn, the entertainment screen did not work, nor did my recline function on seat."

Výhody: "On board is pretty good except that the seats are pretty narrow compare to our previous experiences. As a reference, I am 5‘3“ and 110 lbs."
Nevýhody: "Our flight was delayed and the seats were narrrow."

Výhody: "Swiss quality, punctuality and reliability."
Nevýhody: "No negatives."

Výhody: "N/a"
Nevýhody: "I purchased ticket for my mom with one stop and they cancel that flight and gave her alternative flight with 2 stops.Not cool since my mom is olderly woman and not able to change so many air crafts."

Výhody: "Good seats for my wife and i: window and aisle seat"
Nevýhody: "Only glass of water free...coffee is 3.50"

Nevýhody: "They canceled the flight and took me to another company with a stop in Turkey,it was a really bad and uncomfortable flight And I’m really disappointed!!!!!"

Výhody: "Good product"
Nevýhody: "Seat had some problems, but the crew fixed it for me"

Výhody: "Great service."

Výhody: "Checkin was smooth, cabin crew and service was great. Absolutely no complaints."
Nevýhody: "Nothing. All was exceptionally good."

Výhody: "SwissAir is the best airline ever. Modern, comfortable plane with space - excellent for long haul trips. Zurich is also a great airport in which to change planes."

Výhody: "Great service & lots of room to sleep"

Výhody: "Small screens. Hard to use"

Nevýhody: "Roughest flight ever, many people got sick, too much turbulence to fly"

Výhody: "Swiss Air the best!!!!"

Výhody: "The flight ,food entertainment was very good. But I don't understand the SWISS airline logic. When I did the check in in Prague and got my boarding pass the told me that the system picked me to have the additional random checkup at Zurich airport. Its ok. If it’s done for security reason why to tell the people ahead of time that they will have additional checkup of bags and personal stuff. If you want to do it for security reason do it ( I want to be safe) but don’t do it for the check mark , it doesn’t make any sense and doesn’t protect us."

Nevýhody: "Budapest airport crew is very slow. It took them 45 min to get the baggages out ."

Výhody: "Food was good. Seats were comfortable."
Nevýhody: "One of our seat back entertainment units did not work. The attendants tried to reset it twice, but it did not help."

Nevýhody: "Seats too small."

Výhody: "Got bumped to business class."
Nevýhody: "What's not to like about that?"

Výhody: "The crew members were professional and we really appreciate their high quality of service. Love the food and we enjoyed the wide selections of entertainment that was provided."
Nevýhody: "N/A"

Výhody: "Crew was great."
Nevýhody: "My wife is strictly Hindu vegetarian. We had entered her food choice at Swiss web site months before. She didn't get the food while going to Zurich and coming back to Boston. She remained hungry both ways. Although we were in business class while coming."

Nevýhody: "I'm only 5 months pregnant, barely showing, and the seat tray nearly didn't fit in the down position! So uncomfortable. Also the chicken sandwich was gross. The bread was gritty and dry."

Výhody: "Short flight.."
Nevýhody: "They gave me and the 2 other black people who were flying, the seats all the way in the back. I'm never telling the people at check in "just give me any seat" ever again! It was so obvious I almost complained to all the attendants! I just tried to keep my cool... HORRIBLE FIRST EXPERIENCE TO EUROPE!"

Nevýhody: "entertainment machine in my seat did not worked"

Výhody: "Everything!! This airline is a huge breath of fresh (old?) air. It reminded me of how air travel used to be. No baggage charge - we only checked one bag. There was plenty of great food and drink - alcoholic drinks were free. We will definitely look to use SwissAir whenever possible."

Výhody: "I fly this line often, SWISS is immeasurably better than ElAl. The planes are modern and include an in-flight entertainment system, the food is light years better, the staff more considerate and attentive."

Výhody: "Even though the flight felt like forever, the cabin crew did such a wonderful job at making us all feel comfortable. The food selection was great and the fact that the staff was approachable was also a great plus. Will definitely fly again using Swiss air. Thank you"

Výhody: "Crew was nice and I loved the TVs keeping us up to date on the flight and our connection. We were even early boarding."
Nevýhody: "Everything was good."

Nevýhody: "Minimalist breakfast."

Výhody: "The courteous and helpful crew. The food and snacks."
Nevýhody: "The cramped seats and the poor leg room."

Nevýhody: "Hi, my flight was delayed for more then 20 minutes and I had next connection flight in short period of time. Even that they now that I will lose next connection they didn't wanted to change my flight to previous flight and they DID had extra seat in a plane."

Výhody: "The flight attendants were very nice and the chocolates were nice. Food was mediocre and I'm not sure I'd take Swiss again."
Nevýhody: "Seat pitch was too small and the food didn't taste that great. I was lucky enough to get a whole row to myself but on the way back I did not and there is not a lot of room at all. And for an 11 hour flight it was really uncomfortable!"

Výhody: "Accommodating"
Nevýhody: "Flight attendant spilled hot tea on me and he didn't help me out. The other flight atttendant assisted to my burns. I have 2ond degree burns on my arm from this incident."

Výhody: "Best flight in years. Attentive crew, very good food and wine, on time. Strongly recommended."

Výhody: "The attendants were cordial"

Výhody: "the captain was great"
Nevýhody: "our flight attendant was impatient and bossy two days after the flight, my husband had to be taken to the emergency room - diagnosed with pulmonary embolism SWISS MUST DO A WAY BETTER JOB CALLING ATTENTION TO REGULAR EXERCISE ON THE PLANE!!"

Výhody: "Food, service, beverages, film selection."
Nevýhody: "N/a"

Výhody: "Plenty of room."
Nevýhody: "Heavier snacks."

Výhody: "quick easy flight"
Nevýhody: "sockets to charge electronics"

Výhody: "Very punctual! We arrived on the exactly time as estimated."
Nevýhody: "Very poor snack options"

Nevýhody: "Excellent service"

Nevýhody: "being on time"

Výhody: "we could not get a seat until we arrived at the airport."

Výhody: "Crew was great!!"
Nevýhody: "Boarding of plane. Should be from Back to front."

Výhody: "This is a delayed flight after having my flight to the previous night delayed to the extent that I could not take it and make my connecting flight out of Minneapolis."
Nevýhody: "This is a delayed flight after having my flight to the previous night delayed to the extent that I could not take it and make my connecting flight out of Minneapolis."

Výhody: "N/A"
Nevýhody: "N/A"

Nevýhody: "Food. Phone charging at seat, entertainment screen."

Výhody: "Delta crew and offerings are great."

Výhody: "crew was amazing"
Nevýhody: "there was water leaking from window during landing and the food was not hot and was just bland and uncooked"

Výhody: "Crew was very attentive"
Nevýhody: "Delta staff at the airport JFK"

Nevýhody: "I really like more legs room and comfort and crew member were very good and helpful. Regarding food I say it’s just ok."

Nevýhody: "Slow WiFi"

Nevýhody: "Our itinerary was canceled"

Výhody: "I had a very comfortable seat, it was a very good experience overall."
Nevýhody: "Unfortunately had flights delayed which forced me to arrive home much later than originally planned."

Výhody: "room and services"
Nevýhody: "can't think of anything"

Výhody: "Friendly staff. Entertainment selection is impressive (though I didn't use it). Drinks and snacks are provided."
Nevýhody: "Boarding process was time consuming due to poor organization from Delta. Unloading process takes forever for the same reason. Despite booking at the same time my fiancee and I didn't get seated next to one another."

Výhody: "Pilot and his ability to maneuver the turbulence. Also variety of snacks."
Nevýhody: "Felt hot in the plane."

Výhody: "clean plane, crew was very friendly."
Nevýhody: "no dessert in meal"

Výhody: "The crew was fantastic and very carrying when I wasn’t feeling well. They checked on me multiple times! The food was also really good for airline food!"
Nevýhody: "The security process in the Prague airport is so ridiculous. There are security agents who screen you in the baggage drop off line that makes the line take a very long time. Once you finally get your sticker from them it’s a quick trip through customs. Then the pain really begins with a security scan st each individual gate to enter a boarding area for the plane. Then I was pulled for extra security where a male agent touched my but with some sort of swab with no warning. He then claimed to not speak English (with zero accent when I asked him a question). It was a humiliating and very long process all run by delta!"

Nevýhody: "Security in PRG was little bit strong They ask my about my last job - 15 years ago if I did not fight with my Manager(I forgat his name)"

Výhody: "Enjoyed the ease of check in the spacious gate and the cleanliness of the planes cabin"
Nevýhody: "No complaints"

Výhody: "On time"

Výhody: "The flight was fine"
Nevýhody: "Delta does not transfer your luggage in Canada even if they say they do. It will not make it to your final destination"

Výhody: "Free movies on plane, quick boarding! Ok time :)"

Nevýhody: "The flight attendants weee rude, and no bar service"

Výhody: "It was great because I was able to get an aisle seat."
Nevýhody: "Like it all"

Výhody: "Crew was nice, the snack was pretty good. Good air conditioning."
Nevýhody: "Didn’t turn off overhead light. It’s usually off most of the flight."

Výhody: "After flight was cancelled, rebooking was easy and quick on the app."
Nevýhody: "Flight was cancelled. flight attendants were grumpy. One of the tightest seats I've flown in economy. No room in overheads so I had to stuff my winter coat between my legs with my backpack under the seat in front of me. Was basically wedged into the seat with my stuff."

Nevýhody: "I dont like that we wasted 3 hours delay in the fiarst fly, makimg us waste more time at los angeles it was a really nightmare"

Výhody: "it was easy to navigate ."

Nevýhody: "The flight left three hours late while the crew was waiting for an oxygen tank to arrive. We were boarded onto the plane after it was nearly an hour and a half late, then waited in out cramped seats for another hour and a half as we continued to wait for the same piece of equipment. At one point a Delta employee announced over the plane's PA system that we'd be getting vouchers to compensate us for this absurd delay, but there was no explanation of how to claim those vouchers."

Nevýhody: "I was seated in first class, and due to some catering mix-up, no meal was served. I was given a banana and crackers which was very disappointing since I hadn't eaten in 8 hours and was starving. No on board entertainment whatsoever."

Nevýhody: "Very uncomfortable seats Oddly shaped overhead bins, unable to put standard sized bags overhead, meanwhile they fit in planes of other major airline companies such as American Airlines. No food options, only sweet biscuit which contains soy and milk."

Výhody: "Barcelona is a busy place. Don't forget your adapter plugs - like I did."

Nevýhody: "The flight was delay for 3 hours and they only give us chips and water. They didn't explain well what was the problem. The plane was dirty inside and the seats werent comfortable at all, the plane was making weird noises. There is no window in the 11A Window Seat. Really really bad service at all."

Výhody: "Plane was clean, attendants were friendly, and food was fine."
Nevýhody: "I had a flight from Detroit to Montreal. Tried to check in and DTW was not a choice on the westjet website and so I physically could not check in. I realized the flight was technically operated not by WestJet, but Gojet. Went to Gojet's website and was told that Delta took care of all of their ticketing and such. Went to Delta's website, entered my ticket number and card number but I was not in the system as I was given all WestJet info (not Delta's). Luckily the baggage check in people figured it all out."

Výhody: "I liked watching movies."

Výhody: "Clean plan and efficient boarding procedure."
Nevýhody: "Horrible delay. Took off almost two hours post originally scheduled time."

Výhody: "Flight crew took very good care of us. They served several snacks, meals and free wine on the 8+ hours flight from Prague to NYC. The hot towels to freshen up before meals was a nice touch!"

Výhody: "Nothing"
Nevýhody: "I could not check in on the kiosk and I had to go to two agents before they could find my reservation. The lines were extremely long and the customer service was poor."

Výhody: "Entertainment, food having only two seats on our side of aisle."
Nevýhody: "Leg room"

Nevýhody: "I'm not sure what to say about Delta and their maintenance program. On a three part trip, Delta cancelled two of the flights giving maintenance as the reason. So it appears they are flying planes until they breakdown. Besides making me not trust the flight worthiness, the cancelations turned my 8 and a half hour trip into a 25 hour trip forcing me to spend the night in the MEX airport."

Nevýhody: "Almost everything"

Výhody: "Laura, who checked us in was extraordinarily great."

Výhody: "Friendly service. On-time."
Nevýhody: "No tv's in airplane."

Výhody: "Great food and service. Great entertainment. Really comfortable flight overall."
Nevýhody: "Flight was delayed and it wasn't communicated very well."

Výhody: "Stewards"

Výhody: "Wine. Good movies"
Nevýhody: "USB charging didn’t work. WiFi wouldn’t connect. Food was horrible. Cheap pasta. Flight attendants are just German, no warmth or connection, they just gave orders like we were employees. Will try to avoid Lufthansa in future if possible"

Nevýhody: "We had a three hour departure delay in Munich"

Nevýhody: "Agent changed our flight to Munich and sent as a email with with confirmation on July 10. involuntary. On July 20. I checked Lufthansa app and found that only flight that was shown was flight Toronto-Thunder Bay. After 3 hours of phoning I found that flight from Munich to Toronto wasn’t available for date that was given us in email. Only option was day earlier or later. Left us to take day earlier and we could not changed last flight( Toronto- Thunder Bay). We had to come on Aug 22. and stay in Toronto for 27 hours and than take a flight to Thunder Bay on Aug 23. We lost a day of our vacation, had to stay at hotel. Not good experience at all. We still don’t know whom to complain about that."

Nevýhody: "A delay due to an electrical storm prevented us from taking off for over an hour which we had to wait to end on the plane."

Výhody: "Flight was on time both ways."
Nevýhody: "had to pay for wine- first time in 25 years of flying international and it was very expensive flight, oh well, will skip Condor next time"

Nevýhody: "Arrived late due to bad weather in Houston, about an hour late."

Nevýhody: "Boarding process. Everyone boarding at once does not work well when it is a full flight"

Výhody: "The service and the airplane"
Nevýhody: "Nothing at all"

Výhody: "Lufthansa is great."

Výhody: "Loved the flight. Definitely better than Swiss which is what we flew in."

Výhody: "The agent worked hard to find us another flight to rome"
Nevýhody: "Our plane sat on turnac in Toronto waiting for a parking gate for 30minutes making us miss our connecting flight. Finally arrived but missed our train to Florence had to stay Saturday night in Rome while our villa in Lucca sat empty which was paid for"

Nevýhody: "No seat assigned at check-in or even as they begin boarding. I thought I was flying Lufthansa. Air Canada gate agents were condescending. Very disappointed."

Nevýhody: "Never made it"

Výhody: "boarding area was bit confusing"

Výhody: "Great service as always"

Výhody: "New planes, friendly staff, decent space even for economy, great food"

Nevýhody: "Took off late."

Výhody: "Flights to/from Prague are generally late and we missed 2 connections in 1 week"
Nevýhody: "Connection. Ft from Prague was 2 hours late and there was no connection. We missed our dinner with dear friends that we rarely get to see."

Výhody: "Clean plane.."
Nevýhody: "I was very upset that from Kuwait to Frankfurt I paid in sir net but the speed was very bad . It's not fair to pay 15$ for that it's not fair. And I ask my money refund! And again they saying that speed is very good for watching YouTube and video streaming! Why Lie?? IT IS NOT FAIR!"

Výhody: "The food was great and the crew was respectful and helpful."
Nevýhody: "I couldn't get my tablet to work with the headphones. In order to watch and hear anything, I had to hold my headphones with a certain pressure and frequently spin the headphones in order to hear anything."

Výhody: "On time"

Výhody: "I have never flown with Lufthansa, but now, I will fly with them any chance I get. The crew were amazing. Friendly and attentive. For airplane food, it was very good and tasty. Received headphones, a pillow and a blanket for the flight. Legroom was good, but probably cramped for people over 6'0" tall. 24 hour online check-in was smooth an trouble free. I like having the boarding pass on my phone. No paper to carry around."
Nevýhody: "Nothing"

Výhody: "You can't beat the German's at efficiency. Awesome!"
Nevýhody: "Houston isn't their hub and I have to put up with United."

Výhody: "Very pleasant experience: comfortable airplane and helpful crew, timely departure/arrival, continuing support with information about baggage after arrival."

Výhody: "Entertainment system, food. Crew was great."
Nevýhody: "Delayed boarding and artival to YYZ"

Výhody: "Drinks and great stewardesses"
Nevýhody: "No phone charger."

Výhody: "Great food!"
Nevýhody: "No entertainment"

Výhody: "Friendly crew"

Nevýhody: "It took too long to drop by luggage. Some of the crew wasn't friendly."

Výhody: "Friendly crew"

Výhody: "Flight was uneventful, which is what you want!"
Nevýhody: "Nothing"

Nevýhody: "Gate distances were too far away and passport control in Munich is not organized"

Nevýhody: "They change the gate for transfer last minute"

Výhody: "Everything!"
Nevýhody: "Nothing!"

Výhody: "That there was a flight from Toronto to Minneapolis."
Nevýhody: "It was really cramped and small. The gate was far away from everything and cold."

Nevýhody: "The return leg has been nothing but a disaster, in every way possible, specifically my time and financially. At no point in the booking process, when I paid over $800 for the trip, was I told that I needed a specific travel visa (Canadian ETA) to fly back into Toronto for my return flight. Subsequently when I checked in for my flight yesterday morning in Manchester, England, I did not have the required travel documents and had to be rerouted onto a flight into the U.S. at a cost to me of $350. The rerouted flight got me to Washington Dulles airport, where I then had to purchase a second flight to get me home to Cleveland, Ohio, at an additional/extra cost of $450. MY CAR IS PARKED AT TORONTO PEARSON INTERNATIONAL AIRPORT!!! I am having to now rent a car and drive there tomorrow (Friday) to collect my car, at another additional cost of $100 plus a 10-hour round trip. Due to the lack of information and communication on your companies behalf, I am down close to a $1,000 and will lose 2-days in work as of the additional days I am having to travel back to Toronto to collect my vehicle. I would appreciate contact from your organization to find the avenue I need to take for compensation of my time and finances. Regards"

Nevýhody: "This airline has little respect for its customers. In the economy/coach cabin, they squeeze the seat distances to such an extent that, when the person in front of you leans their chair back, you cannot get out of your seat at an upright angle. You have to significantly bend your body. To not loose your balance, you have to grab on to the seat in front of you and that disturbs the other passenger. If they're sleeping, they can be woken up by that. Lufthansa does not care much for its passengers. Nor do many other companies, for that matter, but I think Lufthansa is taking things further than most airlines. It is a disgrace. Their brand is not what it once was."

Výhody: "I like the friendly crew. They give refreshments at no charge on a 40 minute flight and get it done in time."
Nevýhody: "Nothing"

Nevýhody: "2 1/2 hour wait while boarded then missed flights in toronto. Toronto airport a mess! Unclear directions and procedues."

Výhody: "Quick straight forward"
Nevýhody: "No entertainment at all"

Nevýhody: "My tv did not work all way from M to T,complain 3 times, was promised to reset tv. Never get it."

Výhody: "The crew did really well in serving everyone. They were polite, helpful and on the go from the time we boarded until the time we landed."
Nevýhody: "The greatest issue I have has to do with the state of Gatwick which is now under construction. Air conditioning was not available at our gate nor the seating area. We stood at our gate for a long time before being processed so that we could enter the seating area for the flight. We went from hot to hotter prior to boarding."

Výhody: "The crew, food and entertainment were good."
Nevýhody: "I could not even cross my leg. The coach seats are ridiculous and because of that, I will not book on the airline again. Sorry, coach seats should be an option for everyone, not just someone the size of a 9 year old. I'm only 5'2" and 120 lbs."

Výhody: "Great crews, great amenities, good food. Best flights I've been on in a long time."
Nevýhody: "Economy seats are tough after 10 hours. But thats what I paid for so no issues."

Výhody: "Easy on, easy off this flight. Crew was good on this flight. Got us all on and to Frankfurt no problems"

Výhody: "The upgrade to business class"
Nevýhody: "Not Applicable"

Výhody: "Friendly crew"

Výhody: "Crew was friendly."
Nevýhody: "For such a long flight needing to use a personal device for in-flight entertainment."

Výhody: "Nothing, and I am suing you"
Nevýhody: "Unprofessional, terrible, kayak does not response to mails and customers concerns"

Výhody: "Crew service was excellent. I would recommend Lufthansa to everybody."
Nevýhody: "Considering the length of flight we received o.k. refreshment."

Výhody: "The crew members were so sweet."
Nevýhody: "Flight was late. I missed my connection."

Výhody: "They vere OK!"
Nevýhody: "Food and drinks!"

Výhody: "Seat was very comfortable. Crew was great."

Nevýhody: "Don’t tell passengers they can make a transfer flight supposed to leave in 20 minutes because the first flight was late, and then have the plane leave without the passengers who sprinted through the airport after having to go through customs and security again."

Výhody: "."
Nevýhody: "."

Výhody: "I was able to get good seats, front of the plane. 3rd row for all my flights. pretty decent leg room"
Nevýhody: "flight was delayed, 2nd Austtian flight delayed in the same day"

Výhody: "Nothing. See below."
Nevýhody: "Original flight cancelled so rebooked ojba floght five hours later - then with one hour to go until that second flight, that was cancelled as well. Totally unhelpful ground staff, who were oblivious to the fact that I had a work commitment the next day so couldn’t overnight in some random hotel at an airport to suit Austrian’s policies. Eventually routed via Lisbon which meant literally flying all night to arrive at 0600. Lufthansa and Austrian have some serious faults to correct."

Nevýhody: "Transfer in Frankfurt was impossible on time. Had to rebook later flight"

Nevýhody: "You sold wrong tickets to customers. I booked economy tickets but I got Econony lite ticket. Had to pay extra charges. You shouldn’t make money to sell lower class tickets as regular."

Výhody: "Efficient boarding, friendly crew, easy flight, on time arrival"

Výhody: "Got stuck in Vienna with very poor service"

Výhody: "Flight attendants were friendly, courteous and helpful"
Nevýhody: "Always an issue getting in/out of planes at Frankfurt. It takes a long, crowded bus ride to the terminal."

Výhody: "Nice clean Airplane, good choice of entertainment. Food OK (except breakfast) but not great (coach class) Crew friendly, on time."
Nevýhody: "The muffin for breakfast as the only choice at the end of the flight is a joke: superloaded with sugar, chewy, artificiall taste. Most of the passengers sent it back. This has not improved since my last flight with Austrian in March 2018. The one reponsible for ordering such junk should be punished by having to eat the muffin himself. Sorry!"

Nevýhody: "See red comment above."

Nevýhody: "Long delay."

Nevýhody: "it was canceled and i still waiting for refund so i did get ticket on vayama how i get email from kayak"

Výhody: "More legroom than some orher carriers even in regular economy seat, better quality of food, and faster service"
Nevýhody: "Hot tee was only offered after hot meal service not before."

Výhody: "The air crew service"
Nevýhody: "1. No option to pay for a second luggage; the company website very unclear about the luggage policy; no contact information as well as no web payment service; days before my flight, spent a lot of time and efforts to know that I could pay for a second luggage at the airport on my departure; 2. Paid $120 or so for the second luggage!!!??? After decades flying Austrian I will try switching to your competitors."

Výhody: "Flight was good and everything worked out perfectly."

Výhody: "After flight to Vienna was cancelled, we were put on a flight to Frankfurt instead."
Nevýhody: "Kayak sent me an email at 5:16am for an 8:15 am flight titled, "Austrian Airlines flight #704 from PRG on time". It was in fact cancelled. Unfortunately we missed the connection for the flight to Newark, which we were expressly told would be held for us... they shut the door 30 seconds before we arrived, with the plane still at the gate. Had to then go to the only counter in the terminal to see if we could get on standby. Finally got on a flight to JFK instead at 5:15pm."

Výhody: "That it is over"
Nevýhody: "Check-in to Canada not possible when passengers have third country passport and Canadian residence card. A combination, although very common, proofed to difficult for AUA personnel. Because of check-in delays lousy seats and miserable overall experience."

Výhody: "Very organized airline. Friendly staff."

Výhody: "Despite airport issues, we took off quickly and all went well. No complaints"
Nevýhody: "No problems."

Nevýhody: "We didnt get our kosher food so we didnt aet on this flight"

Nevýhody: "Flight delayed"

Výhody: "Professional and friendly staff"
Nevýhody: "Outdated interior, media interface"

Nevýhody: "Food I think getting worse."

Výhody: "Efficient crew, good meals,on time arrival."
Nevýhody: "Took a while to board and could use more updated films-minor details."

Nevýhody: "Nothing to dislike"

Nevýhody: "The flight was delayed and I lost my luggage."

Výhody: "the stewardess gave me coffee even if she already passed by me (because I was sleeping) I appreciated that :)"

Výhody: "got to my destination on time."
Nevýhody: "uncomfortable chairs. zero entertainment for a non EU flight (over 3 hours), missed the meal, nothing was offered...."

Výhody: "surprisingly tasty meal, smooth and on time flight"
Nevýhody: "boarding in Vienna a bit chaotic , mostly caused by requirement to register passport for transatlantic flights"

Nevýhody: "I have the 'Economy Class' on the tickets. At check-in at the airport we wrote "economy light" on the boarding pass and want to pay for the first baggage. I check it on the original receipt I received by e-mail, there is ECONOMY CLASS and 1st baggage free of charge, another for a fee. So I do not understand and for two tickets I have paid 2 x 30 €."

Výhody: "Great grew, great flight. Thank you!"

Výhody: "Good service. Enough space for the legs. Drinks before and after the meal ."
Nevýhody: "No usb to charge the phone. No media or moovies on the flight. Should inform ahead of time so we would download moovies to tablet or phone."

Výhody: "that everything was in order - alles in ordnung, without much fuss."
Nevýhody: "the passenegers - too much farting"

Výhody: "Flight was cancelled. Waited over two hours to be rebooked. Nothing was offer. Special meals was not available for a flight that is over 9 hours. No other food was available."

Výhody: "The food was excellent and the business class layout was perfect."
Nevýhody: "On the arrival at Toronto, there was no one at the gate to roll out the gangway bridge. So we waited on the plane 10 minutes. We were flying on to LAX on Air Canada. It took 1 3/4 hours for our luggage to clear the US Customs pre check. Unsatisfactory."

Výhody: "Staff was pleasant and competent"
Nevýhody: "Food was way too salty. That needs to be addressed by airlines. Not a healthy or palatable experience."

Výhody: "Staff are pleasant and competent."

Nevýhody: "I luked the atmosphire and the silence ."

Výhody: "Good food and drinks,great movies"
Nevýhody: "Dirty bathroom,needs upgrade too."

Výhody: "The flight was smooth and the staff was great."
Nevýhody: "Nothing."

Výhody: "The flight was on time and the crew were very friendly."

Výhody: "I liked the extended leg room in front row of economy class."
Nevýhody: "A couple of the flight attendants were rude to people on the jet. They seemed agitated and annoyed."

Výhody: "Very good choice of Entertainment. Crew is very kind AND helpfull.Excelent service from the begining to the End."

Výhody: "The meal and drink service was quite good. The stewards/stewardesses were very attentive and kind."
Nevýhody: "There is not enough leg room. There is even less room if the person in front of one's seat has the seat reclined. The seats barely recline at all, so sleep is impossible. Sleep would be possible if there were enough room to rest one's head on the tray in front of the seat. This is impossible if the person in front of one's seat has reclined his or her seat. Thus, sleep is totally impossible on this aircraft. The sinks in the bathrooms also need to be deeper and need to drain more quickly."

Výhody: "Great service except Vienna airport is too chaotic and baggage wrapping cost 12 euros per piece."

Výhody: "Food, courtesy of flight attendants."
Nevýhody: "Old plane. Very little space in chairs."

Výhody: "Yes, Very good"

Nevýhody: "KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)"

Výhody: "The crew from Kili to DarEsSalam was tired. A fresh crew worked from DarEsSalam to AMS and they were great."
Nevýhody: "The boarding process was chaotic. The passengers in the first boarding group had to fight through the crowd because there were no boarding lanes."

Nevýhody: "Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew."

Nevýhody: "Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough."

Výhody: "I was sorted on Row 3 and the drapes kept hitting the back of my head."
Nevýhody: "Move the drapes a few more inches back."

Výhody: "The crew tried to be helpful but were equally frustrated with the ground crew."
Nevýhody: "Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed"

Výhody: "Customer care was super supportive"
Nevýhody: "Inflight sandwiches"

Nevýhody: "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"

Nevýhody: "Late departure. Rush to connect."

Výhody: "Cabin facilities"
Nevýhody: "They didn’t bring one of my bags"

Výhody: "Crew was pleasant but not attentive to detail. Bypassed is completely for snack and drink towards end of 9 hour flight!"
Nevýhody: "Pay attention to passengers."

Výhody: "Nice aircraft"
Nevýhody: "Unexpected refueling stop. 2 hr delay Lost connection Reached destination after 18 hr delay"

Výhody: "The earphones for out two seats only worked intermittently, but the Purser, Lee-Ann handled it professionally and pleasantly. That was the only disappointment in an otherwise pleasant flight"
Nevýhody: "The earphones could have worked!"

Výhody: "Quick flight"

Výhody: "The crew!!"

Výhody: "Smooth flight."
Nevýhody: "Seat a little cramped."

Výhody: "Nothing to mention"
Nevýhody: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"

Nevýhody: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."

Výhody: "short, sweet and to the point. 1+ hour flight is usually an easy hop."

Výhody: "NOTHING"
Nevýhody: "Having to change my seat to accommodate a rude belligerent passenger, who had taken my seat, refused to move until spoken to by steward. She then made my flight a nightmare, until I let her sit in my aisle seat. Even then she was not satisfied, she abused me the whole flight damaged the screen so I could not use it until the steward fixed it. Demanded that I except any and all alcohol to give to her to drink. When I am tea total she then continued to abuse me. I asked the steward to move me he just shrugged his shoulders and said there was nowhere else. This is definitely my the worst flight I have experienced."

Nevýhody: "old screens and entertainment system leg room to small"

Nevýhody: "Check in at Berlin was extremly slow. Staff was very unprofessional and not very friendly."

Výhody: "Good selection of movies."
Nevýhody: "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."

Výhody: "Comfortable and well laid out seat area"
Nevýhody: "Food was a little substandard for business class"

Výhody: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Nevýhody: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Výhody: "Great food"
Nevýhody: "I paid a top price for my ticket and expect the advertised amenities to work. Upgrade or replacement for entertainment system."

Nevýhody: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."

Nevýhody: "Flight was cancelled."

Výhody: "Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either"

Výhody: "Fast boarding"
Nevýhody: "The entertainment system wasn’t working for the whole 10 hour flight."

Výhody: "Flight was delayed for 15 min resulting in passengers rushing to make their connecting flights.but staff kept passengers informed."
Nevýhody: "Flight departing late."

Výhody: "Friendly staff, good service and on time departure/arrival."

Výhody: "The staff was very helpful and professional. Promp response to calling for attention."
Nevýhody: "Wish there was better lumbar support for the seats. The food could be a bit more exciting with simple addition of lime pickles. Overall can not complain for economy standard!"

Výhody: "Very friendly service!"

Výhody: "Decent seat size. Sorta slept the whole flight."

Výhody: "The staff the facilities the food all ******. Will definetly look forward to choose both delta and KLM"

Nevýhody: "Boarding was a free for all. The travelers did not pay attention to the priorities."

Nevýhody: "Bag was lost"

Výhody: "My bagage broke"
Nevýhody: "I paid extra fee for extra bagage which was tv and i paid insurance my tv broke and no one responces for it"

Nevýhody: "Tiny old cramped plane."

Výhody: "The last two times we connected in Amsterdam to Humberside our luggage was delayed. This time it wasn’t. The simple things give the greatest satisfaction"

Výhody: "Flight was delayed for three hours and was a very stressful flight"
Nevýhody: "Flight was not on time and got to destination very very late pier management of aircrafts"

Výhody: "Ground staff at Manchester very helpful"
Nevýhody: "Information on KLM website and flight status said 50 minutes delay and was never updated with the true status. 3 hours before we took off. KLM blamed the fog at Manchester but to be honest most other flights seemed unaffected. Put up in an IBIS hotel and fed substandard food and shitty hotel room with an Aircon unit that clunks into action every 30 seconds keeping me awake. It's external so I can't switch it off. Being given a 10 Euro voucher for food at the airport when most food and a drink will cost you 12 to 15 euros."

Výhody: "Easy Boarding"

Výhody: "Everything - Checkin, crew, food, entertainment"
Nevýhody: "Nothing"

Výhody: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."

Výhody: "Easy airport business"

Výhody: "Everytime she passed she was hitting me or I had to hold my drink so that she wouldn't knock it off"

Výhody: "Speed, crew, and reliablity."
Nevýhody: "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."