They told us our family of five couldn’t fly because our Covid tests weren’t at the correct time. After it was elevated to the fourth level, someone actually did the math like we did, and they realized we were right and let us on the flight. This made the experience extremely stressful and frustrating. The employees and especially the flight crew were nice, but not having their info straight tainted the trip. I know these are very challenging times for airlines as they navigate all the different restrictions from different countries, but something as simple as the test cutoff time for a 48 or 72 hour lead time for a scheduled flight ought to be easy to have ready beforehand. After all that drama, there was no “Sorry about that” or perk of any kind. Good lesson for us to make sure we have our facts straight before torpedoing somebody.
I was in Seat 5K, Hand rest wont go down when on Sleep Flat Mode. Door opens slowly after closing. Even crew were surprised. Not cleaned properly. I have pictures of broken handle and old used tissues and covers if wanted.
It was hot inside the plane and the boarding was very crowded. But the seat comfort, and entertainment are spectacular
Clean the toilet more often.
Výhody: "The crew was super attentive. The seats were really confortable. I loved that the seat would completely flatten to make a « bed », wonderfully for sleeping!"
Nevýhody: "The check in and boarding in Kathmandu was really not good. I requested wheelchair assistance when I booked, and was never offered a wheelchair nor any assistance for that matter ..."
Výhody: "Another confirmation of excellent QA service."
Výhody: "The crew provide good service but personally i did not like the food that could be lot better."
Výhody: "Absolutely professional!"
Nevýhody: "Nothing all perfect"
Výhody: "Staff is nice and polite."
Nevýhody: "Need more movies choice and TV"
Výhody: "The service is excellent. Best of the airlines bar nane"
Nevýhody: "The grill chicken that comes w/ the scrambled egg breakfast was kinda dry. Otherwise, all’s good."
Výhody: "The crew was good. Good movie selection."
Nevýhody: "The food. The vegetarian meals were both noodles. And the meals were not very healthy. Too high calorie. I couldn’t figure out how to customize my meals On the Qatar app"
Nevýhody: "The aircraft delayed taking off from Doha to Dallas"
Výhody: "YES--best airline for sure!"
Nevýhody: "Congratulations on achieving excellence."
Výhody: "Seat comfortable"
Nevýhody: "Delay at landing"
Výhody: "Seat was sufficiently comfortable to get some rest and I was very ready to be done with the flight when the plane landed."
Nevýhody: "Breakfast option - eggs and a sausage had much to be desired. Other meals were fine."
Výhody: "Qatar is impressive. The airbus was incredible."
Nevýhody: "It would be noce for flight attendants to give coughing passengers a mask. 12 hours on a flight next to two sick people."
Výhody: "The crew was very friendly throughout the 7-hour flight."
Výhody: "Aircraft was brand new -- very clean and everything worked well. All flights were on time. Crew was excellent -- very courteous and helpful. Overall -- very good."
Nevýhody: "Food for main meals was rather bland -- not much flavor. Main meals did not have much variety. Snack items were good, however."
Nevýhody: "The food was not served well. There were no snacks on the flight. The service was not even prompt. If I request for juice/water it was served to me after 30-40 minutes . I was travelling with a baby and the staff was not even considerate about it and attending fast. I requested for a mineral water bottle as I ran out of baby water for making milk for the baby and the staff was so reluctant and told "they are done" and just left.I am really dissapointed with this. I doubt if I would travel with qatar again"
Výhody: "God was good. Staff was efficient"
Nevýhody: "Seat comfort was terrible. Too narrow. Crew were efficient but were not cordial."
Výhody: "Crew were very helpful and courteous"
Nevýhody: "too hot called groups too fast for boarding"
Výhody: "Cabin crews were politie"
Nevýhody: "Waiting area outside gate was crowded and slow service, plane take off was delayed Plane wasnt clean enough food wasnt good taste horrible"
Výhody: "Food was good. Quick response to call"
Nevýhody: "Toilet wasnt clean enough. Not offered water regularly"
Výhody: "Staff is friendly"
Nevýhody: "The seats are tight and I am a slim person"
Výhody: "service, food and cleanness"
Výhody: "I had an exit seat"
Nevýhody: "Service was only fair, no power outlets for a 15 hour flight. Seats too narrow. Only good options for every meal was chicken and vegetarian"
Výhody: "The cabin crew was very helpful and cheerful and everyone had a smile on their face."
Nevýhody: "Entertainment devices are slow to respond."
Nevýhody: "We had booked the flight together and they ended up putting us in different rows and couldn’t fix that. We travelled 14 hours apart :("
Výhody: "I would definitely travel again with quatar. Amazing trip long hours but they sure take care of the passenger. Love how they took care of my child"
Výhody: "Crew were friendly"
Nevýhody: "The flight was cancelled had to wait over a day for another flight, communication was poor,"
Výhody: "I had high hopes flying Qatar Airways for the first time but I suppose they are bound to have the same uncomfortable planes as everyone else now."
Nevýhody: "I was annoyed that I could not put my carry on items in the bin above my seat. I was in front of the bulkhead so there was no other place to store my items except the overhead bin and the flight attendant took the space in my bin for some baby items she thought she might need for another passenger. I had to store my personal items away from my seat."
Výhody: "Everything from courtesy, to very good food, and a clean flight."
Výhody: "The flight attendents were chilled. Very friendly and accommodating."
Nevýhody: "The food is much tastier in business class. Used to be better in economy, but that has changed."
Výhody: "Flight was on time and departed as scheduled. Flight was comfortable and seats were decent. Would have liked a little bigger seats and more legroom in the economy seats"
Nevýhody: "Food was not up to par and seats could have been a bit bigger for the economy bracket."
Výhody: "Everything is good thank you so mach !!!!"
Výhody: "I was expecting to get a room myself near airport but Qatar Airlines provided room with meals at no extra cost"
Výhody: "Friendly crew, good entertainment options"
Nevýhody: "Nearly empty flight and twice got assigned seat in very front with screaming child. Going had to move to nonreclining seat after 1st 12 hour flight. Assigned last seat in plane going even though short layover - had to run after 12 hours on plane since got last bus to terminal and waited, waited, waited for final passengers, not fun. Way back flight changed and no accomodation made (a lounge, room, anything) for 7.5 hour layover "you'll just have to hang in there" in middle of night even though others on my tour with same issue in dubai got a room included. With added stress of going through qatar which i booked because of longer layover so wouldnt miss connection just before political decree announced, i will do anything to avoid qatar again despite the very friendly crew. And having to wrap my camera equipment to check it, get extra insurance, such a pain."
Výhody: "The flight was on time and boarding was fast"
Nevýhody: "the flight was canceled."
Výhody: "Crew, food."
Nevýhody: "Lack of communication. Flight was two hours late from Boston to Doha. Not once were we told about the length of delay or what we need to do about connecting flights. And toilets were very smelly right from the start as it seemed that itinerary has seeped into the floor over time. And there were only two items as a main course and one of them in very small quantity. I was told that too many veg main courses were loaded by mistake and very few non veg."
Nevýhody: "Engine problem. Everybody off of aircraft after sitting in it 3 hours!. No airline representitives inside airport to help. Slept in airport with various ppl from qatar popping up and giving untrue information"
Nevýhody: "Food could have been better. Dessert was disappointing, more choice could have been good."
Nevýhody: "asian vegetable meal was uninspired"
Výhody: "I liked the schedule was on time and smooth plane ride."
Nevýhody: "I did not like the room in the plane. The seats where to close and u I couldn't sit back because person behind u would complain. Flight attendants did not really going around to see if we were good r needed drinks or even smiled they looked very upset and had some attitude when I did ask for something. Customer service needs more improvement."
Nevýhody: "Not enough check in desks operating - very long wait"
Nevýhody: "There was no food ..."
Výhody: "Everything was comfortable."
Nevýhody: "I can't think of anything."
Výhody: "Crew was great, food was great, timing was great! (Got to LAX about 45min prior to scheduled arrival), however seats are very narrow!! Good enough for a short (2-5 hour) flight but definitely not for a transatlantic one!"
Nevýhody: "Everything great but the seats..don’t expect too much of a leg room in the 777 Boeing...unless you get the exit row in economy or you book a business class!"
Výhody: "The seat was much better than other airlines' economy seats. Great food and lots of it. Excellent attendants. Zurich is the best planned airport for changing to next flight. I'm going to try to use Swiss as often as I can."
Nevýhody: "Free Wifi."
Nevýhody: "Guy behind me kept asking for a seat upgrade and when they didn’t oblige spent the whole 11hours kicking the back of my chair in protest. I understand this isn’t the crews’ fault. But maybe the bid upgrade for seats isn’t the best system?"
Výhody: "The boarding process was much easier and faster. No delayed flights."
Nevýhody: "I used the laboratory before takeoff as I was one of the first people on the plane and I forgot to go before I boarded. The hand soap container was empty and I had to tell one of the crew. Shouldn’t that have been taken care of before boarding passengers?"
Výhody: "Food was great, creww was very nice"
Nevýhody: "Following our request, such has being seated next to each other and not only having one person being upgraded when we're two."
Nevýhody: "The connection time was too long"
Výhody: "Cabin crew were efficient"
Nevýhody: "Open check in counters on time as scheduled. They were half hour late at least"
Výhody: "Swiss quality, punctuality and reliability."
Nevýhody: "No negatives."
Výhody: "Good seats for my wife and i: window and aisle seat"
Nevýhody: "Only glass of water free...coffee is 3.50"
Výhody: "The crew was very attentive and friendly. For the price the seats where comfortable."
Výhody: "Checkin was smooth, cabin crew and service was great. Absolutely no complaints."
Nevýhody: "Nothing. All was exceptionally good."
Nevýhody: "It was so hot in the plane and there were no air vents to keep air circulating."
Nevýhody: "I was sitting on seat # 25 A : The distance between the seats in rows # 24 and # 25 was about 6 Inches less than between the other seat rows in front of us and across the isle thus making it VERY uncomfortable when the seat in front was in the sleeping condition. Peter M. Endriss"
Výhody: "Great service & lots of room to sleep"
Výhody: "Very friendly and efficient Good food"
Nevýhody: "Zürich airport early closing at night so difficult to check in and drop off luggage"
Nevýhody: "Roughest flight ever, many people got sick, too much turbulence to fly"
Výhody: "He service was fantastic."
Výhody: "Flight is super short and was delayed Boarding is terrible - everyone jammed up and pushing in Just an average boarding"
Nevýhody: "Plane was late Self checkin is not for everyone and good half of people did not know how to use the machine and it greatest delayed the process .. cattle is transported better !!!"
Výhody: "The flight ,food entertainment was very good. But I don't understand the SWISS airline logic. When I did the check in in Prague and got my boarding pass the told me that the system picked me to have the additional random checkup at Zurich airport. Its ok. If it’s done for security reason why to tell the people ahead of time that they will have additional checkup of bags and personal stuff. If you want to do it for security reason do it ( I want to be safe) but don’t do it for the check mark , it doesn’t make any sense and doesn’t protect us."
Výhody: "Friendly service. Efficient. More leg room than most other airlines. Decent entertainment. Decent food."
Nevýhody: "No complaints"
Nevýhody: "Seats too small."
Výhody: "Got bumped to business class."
Nevýhody: "What's not to like about that?"
Nevýhody: "Online checkin was tricky. No help for online form which were probably translated from another language . Took me a few guesses to figure out what the 'valid for' field actually is... Departed 30 minutes late"
Výhody: "Thank you for the sandwich!"
Výhody: "Crew was great."
Nevýhody: "My wife is strictly Hindu vegetarian. We had entered her food choice at Swiss web site months before. She didn't get the food while going to Zurich and coming back to Boston. She remained hungry both ways. Although we were in business class while coming."
Výhody: "Crew was very nice, blankets very nice."
Nevýhody: "Seats are very uncomfortable, and arm rests between the seats don't go up all the way. Boarding was not well organized, not done by rows from the back to the front so a bit chaotic. As with all airlines in economy these days, the food was very mediocre, and the overall comfort of the flight was pretty poor."
Výhody: "It's such a short flight that to me the experience is pretty insignificant. I liked that it was on time and the rest was very average for what I expected in a 45 minutes flight"
Nevýhody: "I would have loved a video"
Nevýhody: "Warm breakfast in coach would be appreciated, but i understand it is just coach."
Výhody: "Food wag good, plane comfortable"
Nevýhody: "Transfer at Zurich"
Výhody: "Everything!! This airline is a huge breath of fresh (old?) air. It reminded me of how air travel used to be. No baggage charge - we only checked one bag. There was plenty of great food and drink - alcoholic drinks were free. We will definitely look to use SwissAir whenever possible."
Nevýhody: "Very narrow seats. Seat in front reclines in your face. Terrible experience for 100% full long haul flight from LAX to ZRH"
Výhody: "Crew was nice and I loved the TVs keeping us up to date on the flight and our connection. We were even early boarding."
Nevýhody: "Everything was good."
Výhody: "The flight crew was super friendly and efficient. Lots of leg room and the croissant is a nice touch!"
Výhody: "The flight attendants were very nice and the chocolates were nice. Food was mediocre and I'm not sure I'd take Swiss again."
Nevýhody: "Seat pitch was too small and the food didn't taste that great. I was lucky enough to get a whole row to myself but on the way back I did not and there is not a lot of room at all. And for an 11 hour flight it was really uncomfortable!"
Nevýhody: "Flight attendant spilled hot tea on me and he didn't help me out. The other flight atttendant assisted to my burns. I have 2ond degree burns on my arm from this incident."
Výhody: "Best flight in years. Attentive crew, very good food and wine, on time. Strongly recommended."
Výhody: "Service is above average, flight attendants very friendly and helpful."
Nevýhody: "Only one choice of the lunch dishes was available, since they had run out of the second one."
Výhody: "The attendants were cordial"
Nevýhody: "Not enough leg room"
Výhody: "Swiss Air was the best airline ever!"
Výhody: "Attentive crew"
Nevýhody: "Long wait for baggage at destination"
Nevýhody: "seats were small and uncomfortable"
Výhody: "The food and staff were very good."
Nevýhody: "You should board the plane from the back so people aren't climbing over each other. Paying to pick a seat is a huge turnoff. Economy very cramped. Lufthansa was better on that."
Nevýhody: "Small seats, in-flights entertainment system old and behind competition. could not convert my miles for an upgrade."
Výhody: "large variety of content"
Nevýhody: "system didn't work the whole flight on 2 seats"
Nevýhody: "Would have liked a bit more instruction about the lengthy connecting trek in Zurich. It worked out fine, but the trains are a little confusing to tired & weary travelers."
Výhody: "Couldn't get the seat we requested, Airlines still use dial up Credit card machine to process, unable to process C.C payment after using 3 different C.C Crew instead blamed me and ask me to use ATM to get Cash !"
Nevýhody: "Good everything"
Výhody: "Comfortable plane and a good price"
Nevýhody: "Long queues for check in at Manila - I should have checked in online. Boarding was chaotic and people were getting stressed - maybe people could line up in seat row order to make the boarding process smoother."
Výhody: "Kind workers and excellent food"
Výhody: "Nice space on the seat!"
Nevýhody: "Washroom could’ve been bigger"
Výhody: "Excellent customer service"
Nevýhody: "Very accommodating"
Výhody: "Yes, the crew is doing good but the size of seats to small is not very comfortable."
Nevýhody: "If can make a seat a little bigger"
Výhody: "Food, crew, handicap assistant, stewardess"
Nevýhody: "No screen/tv"
Výhody: "Crew excellent"
Nevýhody: "Couldn’t fault anything"
Výhody: "Service was very good"
Nevýhody: "Chairs in business class in A 330 were not too good in my view"
Výhody: "Food is awesome as well!"
Výhody: "Food was ok"
Nevýhody: "End to end experience, was not informed in advance when we purchased the tickets in regards to the baggage when in transit flights"
Výhody: "Crew was great, flight was short"
Nevýhody: "Plane was dated, seats had a smell, tv were old"
Nevýhody: "Almost 3 hours LATE ,"
Výhody: "The plane didn’t crash..."
Nevýhody: "there is pretty much no leg room if your over 5’6"
Výhody: "Food is surprisingly not bad, with entertainment is a plus."
Nevýhody: "luggages delayed for nearly one hr. Many ppl waiting for luggage at the luggage bell"
Výhody: "I was surprised that they provided meal for less than 1.5 hour flight. The fare was very affordable for only a few extra hours waiting in Taipei. Very happy with their service. I will definitely use China Airlines again."
Nevýhody: "Nothing I didn't like."
Výhody: "Flight crew, food very tasty and good portion size, good selection of entertainment, bathrooms clean and well maintained."
Nevýhody: "A little bigger seat and a bit more leg room would be nice."
Výhody: "Transit was smooth and efficient."
Výhody: "Amazing seats, Blue Label in business from Taipei -> SFO. Very courteous staff."
Výhody: "I do like their premium economy class, nice attendants"
Nevýhody: "Food is average, their airbus planes within asian countries are obselete, all 4 flights we had with them are all delayed,"
Nevýhody: "No entertainment during the flight."
Výhody: "It was a great flight There staff were great, even fed us on a 80 minute flight"
Výhody: "the lighting and mood of entrance is comforting and exciting, feels like a trustworthy aircraft. the crew is very helpful!"
Nevýhody: "absolutely nothing of sustinence for vegetarians, every other airline I have been on has fantastic in flight food menus, there is no menu on china airlines and I was unaware I had to notify the flight before hand. there was a sandwitch leftover they were able to give me but the bread smelt like beer and tasted so bad, the quality of the food in general is very poor and should be reconsidered. (orange juice is not juice but a drink)"
Výhody: "China Airlines does an excellent job at doing their best to accommodate passengers that do not speak the native language. During my whole experience with China Airlines, I really felt I was a valued customer."
Nevýhody: "The only problem with the flight was out of China Airlines control. A shuttle bus to terminal had issues and we had to wait onboard for another bus. The crew still did a great job keeping us informed of the situation."
Výhody: "I like entertainment and food.. taste is good.."
Nevýhody: "Food seemed rehydrated"
Výhody: "Comfort, space, movies"
Výhody: "- Onboard entertainment - Meals were reflective of Taiwanese meals - the minced pork rice was yummy! - Crew was attentive and came by often to address any needs"
Nevýhody: "- Little leg room in Economy class - Air conditioning could not be adjusted (but helped with ventilation)"
Výhody: "There is no extra charge to sit in the exit row, if available"
Nevýhody: "The food was pretty terrible"
Výhody: "The inflight entertainment was okay. Changing planes in Taipei was enlivened by their funky themed lounges."
Nevýhody: "The first meal was horrible. Things improved somewhat after that but it made a lasting impression."
Výhody: "Comfortable seats, nice attendants. We couldn't watch any movies or programs, and hear music."
Nevýhody: "Screen weren't working to watch programs, and hear music"
Výhody: "Ground crew facilitated the flow of the very long line, making sure it's moving along. The flight crew were helpful in finding a spot for your carry on and were always there when I needed assistance. Food was good but the Taipei-Manila flight, there was only one choice of meal."
Výhody: "Exactly what you would want a flight to be!"
Výhody: "Not much. I would have liked a chance to request food to reflect my religious needs."
Nevýhody: "No fish or vegetable options on Good Friday. Late boarding. Entertainment system had poor options and did not work."
Výhody: "I got business class and I'm not sure why? Was it because it was my birthday?"
Výhody: "Overall, it was a complete service. Crew was attentive, good entertainment, even though it was a short flight they offered pillows and blankets; nice experience."
Nevýhody: "I understand they prepare the food according to the region where the flight takes places, but maybe they can have a different option for those who enjoy more western food when flying in Asia, or vice-versa ."
Výhody: "Great atmosphere on the plane and very clean."
Nevýhody: "I would have liked to have more vegetarian and vegan food options on board the aircraft."
Výhody: "Nice staff and fast boarding"
Nevýhody: "Terrible seating and mediocre food"
Výhody: "The crew was very nice. The flight was safe"
Nevýhody: "Only pork was served. Every movment of the back passenger were felt."
Výhody: "They were so helpful and kind at the check in counter. They allowed us to change our flight so we could arrive in Hong Kong early. We really appreciate that."
Výhody: "Food presentation, and comfort. Wine"
Nevýhody: "Could have used a bit more privacy"
Výhody: "Good flight crew"
Nevýhody: "Hard to understand English and didn't exert enough effort to let the connecting flight wait for 5 mins. Had to extend half a day doing nothing in the airport instead."
Výhody: "The crew didn't nag that I can't watch a movie on my mobile, even during take off and landing. That's highly appreciated. I also could tallies my GoPro during the entire flight, no negative comments from the crew, unlike many other regional carriers here."
Nevýhody: "The IFE screens are very small and dated. There are big IFE boxes under the seats limiting your feet real estate. Food was mediocre at best."
Výhody: "For such a short flight it was fine."
Nevýhody: "Boarding was later and leaving the runway was late. It was a late flight already so this made it even more tiring."
Výhody: "It was good. I would flight China airlines in the future."
Výhody: "One of the beat flying experiences ever. China Airlines does cust at a high level"
Nevýhody: "Nothing to report bad"
Výhody: "Entertainment system and the interior of the plane cabin."
Nevýhody: "Crammed seats and how one female flight attendant yelled at a passenger out of impatience."
Výhody: "Generally comfortable. Friendly staff."
Nevýhody: "Food was mediocre. Entertainment was limited. The screens were outdated, making it difficult to watch anything."
The cabin was extremely hot. Pressed the assistance button and waited for more than 30 mins for one of the crew members showed up. Told him about the cabin temperature said he’ll check and lower it. 30 minutes later called saw him and asked if he lowered it. He said he’ll check again. Until we arrived to our final destination the temperature never got lowered. One of the passengers passed out during the flight. Pretty sure it was due to the heat. The leather seats didn’t help at all
Výhody: "The flight was excellent, and the team worked very well."
Výhody: "The staff were good"
Nevýhody: "Better seats and it was not Turkish Airline they change to another company"
Výhody: "Excellent staff."
Nevýhody: "Very cramped, even for economy."
Výhody: "I love the small thoughtful things such as entertainment, ear buds and meals."
Nevýhody: "Everything was great"
Výhody: "The service of the crew was exceptional"
Výhody: "Food and service is excellent. Istanbul lounge is great."
Nevýhody: "Delayed in both directions. Happens. But zero announcements. Zero. Staff didn't know what was going on. Complete chaos."
Výhody: "overall, service was great"
Nevýhody: "seats are too narrow"
Nevýhody: "Small seats in the economy class"
Výhody: "MOST OF THE MEALS ARE VERY GOOD EXCEPT PASTA DISHES."
Nevýhody: "PASTA DISHES ...MAIN AND SNACK ARE TRULY BOTTOM OF THE BARREL. TASTELESS JUNK. WHY NOT FIND SOME OTHER DISHES IF YOU CANNOT MAKE PASTA EDIBLE"
Výhody: "In flight entertainment Bathroom focet"
Nevýhody: "The seats were highly and unusually cramped up. To increase the space, provide leg room, not alright for an international flight w 14 hrs duration in flight. Very discomfort."
Výhody: "Timeliness of flights. 3 of 4 planes modern and well appointed! VERY good food."
Nevýhody: "Good plane. Comfortable seats and entertainment system."
Nevýhody: "The crew blocks economy passengers from moving forward until all of first class has left. No other airline does this and its really annoying"
Nevýhody: "Despite having seats assigned we did not fly Customer service was just awful dealing with overbookings"
Nevýhody: "Sears in Boeing 777-300 are amaño and marroquí, Edith feedback space and unconfortable, worse if being sittedbin the Baco of the aircraft rows 40 yo 54"
Výhody: "Overall the plane was very comfortable."
Nevýhody: "Waited on the plane to takeoff for an extra hour without explanation."
Výhody: "Movies made the long flight go by much faster!"
Výhody: "Service was very good, an excellent selection of entertainment to stay distracted during the 13 hour flight, and a reasonable rate for the flight."
Výhody: "Comfort, food, staff, everything"
Výhody: "Very comfortable flight overall and good lie flat seats. All but one flight attendant were nice and helpful."
Nevýhody: "There was one female crew member who was a bit rude and unpleasant. Not once did she even smile when interacting with us. The rest of them were very nice. Would have liked more variety in entertainment and food/drinks."
Výhody: "The in-flight entertainment was good and the flight attendants were very nice. They offered us small sandwiches and drinks during the flight so it was comfortable to fly with them."
Nevýhody: "You need to buy a visa if you want to enter the country and they only accept USD, Euros or GBP. The only currency exchange is on the other side of passport control so you have to use one of the ATMs and they only give you $100. The staff is unprofessional and seems clueless when you ask them for help. The kiosks are a nightmare and working with them is worse than working with the people. They freeze, and glitch and many of them just flat out don't work. Probably one of the worst airports I've ever been to."
Výhody: "Everything was superior from A to Z there is no room for complains"
Výhody: "the plane was nice"
Nevýhody: "the timing was so bad"
Výhody: "Everyone was friendly and helpful, even though we are English speakers. Check-in was quick and efficient. Cabin crew was constantly in motion with food, drinks and refills. The temperature of the plane was perfect. The takeoff and landing was smooth. The food was good and there was plenty of it, even though it was a short flight."
Nevýhody: "We liked everything."
Výhody: "Staff were all amazing, meals pretty good for airline food, plenty of tv, movie and music options to stay occupied for the long trip."
Výhody: "Pretty much everything except for the fact that they have no entertainment in Russian"
Výhody: "Flight attendants greeted on arrival. Prompt with service. Good attitudes."
Nevýhody: "Seats not to comfortable but can't really change that without upgrade."
Výhody: "Excellent service, nice and friendly crew"
Nevýhody: "seats are too narrow and no space for long legs"
Výhody: "Food, entertainment, crew were all great"
Nevýhody: "Very cold in cabin"
Výhody: "Great crew"
Nevýhody: "No kosher as ordered"
Nevýhody: "Two hours delayed, missed my connection flight. Very poor if any communication from crew to passengers. Although I had a business ticket, I was provided with no service for two hours from boarding to take off. Not even a glass of water. Thank you Turkish Airlines."
Výhody: "The crew was nice."
Nevýhody: "We were in the plane over Istanbul airport for more than half an hour because we did not have the permission to land. That put a lot a pressure on us because we had less than 20 minutes to catch our connecting flight to US."
Nevýhody: "The crew is really rude and unhelpful and the seats not clean"
Výhody: "A lot of food and drink, toothbrush, slippers, etc."
Nevýhody: "The first leg of my trip had a tiny, cramped airplane for 10 a plus hour flight."
Výhody: "Very professional. Spacious seats."
Nevýhody: "Wait at Ataturk airport on passport control."
Výhody: "The best air line in Europe"
Výhody: "The service/ time schedule was correct/ the cleanliness/ the cabin crew were perfect"
Nevýhody: "Nothing is bad as every detail from the flight was awesome"
Nevýhody: "We travel very frequently and each time the food same (meatballs) And the air conditining is terrible."
Výhody: "EverThing was excelentní bit doménových s feet smetl hořické"
Výhody: "Very professional and forthcoming crew, nice food, good choice of entertainment."
Nevýhody: "A bit older plane with very weak (invisible in light) entertainment system monitors, yet clean and well maintained."
Nevýhody: "I couldn't get free Wi-Fi on Ataturk airport. When entering my phone number, to receive code for 2 hours of free Wi Fi it couldn't recognize my number 385 099 5744368, or 385 99 5744368. Nowdays, when Wi Fi should be for free without any passwords !!!"
Výhody: "The attendant at check in was anything but attentive. We asked if the flight was full and she replied with a face gesture that indicated 'no' (it was a 1.50am flight) so we asked if possible to upgrade with points and she totally ignored, spoke in Turkish to 2 other check in colleagues, printed the boarding passes and almost threw them down on the counter without responding on upgrade. We felt too intimidated to ask any more. Also our mileage points for this sector of our travel were not booked to our KrisFlyer accounts so wondering if she did not capture at check in."
Nevýhody: "The cabin was quite warm and unable to adjust any air flow to the seat. Because the flight wasn't full my husband was able to move to a vacant group of seats and lie down so eventually cooled down and got some sleep. Otherwise excellent flight"
Výhody: "good food, nice attendants, comfortable seats, good pillows"
Nevýhody: "no wifi"
Nevýhody: "hardly uses bridges when boarding. have to take shuttle an attendant only said 'oops' instead of an apology to me when she spilt some water on me accidentally. and they rarely look at you when saying goodbye while you unboard the plane you'd expect better even from a 'mediocre' airline"
Výhody: "Prague airport is nice. Food is good. Boarding was on time and prompt."
Nevýhody: "Entertainment on board was poor. No power outlets."
Výhody: "One of the best airlines I've ever flown. Would definitely recommend."
Výhody: "I liked that a crew member was on the plane to help passengers put their roller bags into the overhead compartments. The serving crew was very friendly.and helpful. The dinner meal was one of the best that I've had on an airline in economy."
Nevýhody: "See above."
Nevýhody: "Didn't like my 11 year old have to sit 15 hrs with some stranger Turkish airline very nad with outing family together even you reserve in advance still they mess your sits and I seen so many family was making same complaints of family are with same last name don't take rocket science to keep them together and also veryyyyyyyyyy boarding no one in line it's like fish market"
Nevýhody: "The lack of leg room in the huge plane"
Deplaning by row groups due to covid was a joke - we were then crammed into a bus to the Munich intl terminal. Wifi did not work at all on the 9 hr flight.
Nevýhody: "We had a three hour departure delay in Munich"
Výhody: "easy boarding. crew was nice."
Nevýhody: "terrible seats. no tv or chargers."
Výhody: "The flight was only about 1 hour. Everything ran smoothly once we took off. The crew was very good, providing gate information for connecting passengers."
Nevýhody: "It would have been better if we had departed on time. I don't remember why there was a late departure but it made it difficult for some passengers to make their connecting flight. My husband and I hurried to the gate for our flight to Washington, DC but that flight left late, too."
Výhody: "Flight was on time both ways."
Nevýhody: "had to pay for wine- first time in 25 years of flying international and it was very expensive flight, oh well, will skip Condor next time"
Výhody: "The crew was the best! Excellent service... kind and caring as well as professional."
Nevýhody: "As always, more space but I was fortunate enough to get an exit row this time, which helped."
Nevýhody: "Arrived late due to bad weather in Houston, about an hour late."
Nevýhody: "Food was not edible. Everything else was good."
Nevýhody: "Boarding process. Everyone boarding at once does not work well when it is a full flight"
Nevýhody: "flight attendant gave me a meat sandwich when i asked for the vegetarian option due to my vegetarian diet and i became sick because of this"
Výhody: "Boarding was efficient. Everything else was average."
Nevýhody: "With the exception of one Asian cabin crew, others were cold. Food has worsened on Lufthansa. Portion and quality are not as good as 1 year ago. I find the seat average in comfort for premium economy. If only the seat would move forward, I keep sliding off it. Cathay Pacific has a much better seat."
Výhody: "I liked that the attendants rushed through a beverage service with the little time they had - didn’t make it to us, but they were trying their best and I very much appreciated their effort."
Nevýhody: "The boarding process is poorly controlled and kind of unpleasant"
Výhody: "Boarding was a bit hectic loading an A380 and that was probably the worst part. Service was very pleasant but a little scarce. Premium Economy was better than most. Food was not that good and ranked with the boarding."
Nevýhody: "Food and boarding"
Výhody: "service was good"
Nevýhody: "seats too small"
Výhody: "Loved the flight. Definitely better than Swiss which is what we flew in."
Výhody: "Great service as always"
Nevýhody: "Took off late."
Nevýhody: "Our original flight, one day earlier, was canceled 10 minutes before boarding."
Výhody: "Flights to/from Prague are generally late and we missed 2 connections in 1 week"
Nevýhody: "Connection. Ft from Prague was 2 hours late and there was no connection. We missed our dinner with dear friends that we rarely get to see."
Výhody: "Clean plane.."
Nevýhody: "I was very upset that from Kuwait to Frankfurt I paid in sir net but the speed was very bad . It's not fair to pay 15$ for that it's not fair. And I ask my money refund! And again they saying that speed is very good for watching YouTube and video streaming! Why Lie?? IT IS NOT FAIR!"
Nevýhody: "Flight was cancelled, Lufthansa was not able to reschedule the same day."
Výhody: "Boarding was fast"
Nevýhody: "I had to pay extra because I didn't know that Lufthansa only allows one piece of luggage for international passengers, unlike most of their competition. Cost me $375 extra!!!"
Výhody: "You can't beat the German's at efficiency. Awesome!"
Nevýhody: "Houston isn't their hub and I have to put up with United."
Výhody: "Good service.good movies.Good food."
Výhody: "New plane, nice seats. Typical Lufthansa."
Nevýhody: "Strict weight limitations for carry on luggage. Go British Airways if you have large carryons. Lufthansa is militant about luggage weights."
Výhody: "service on luthansa was delightful"
Výhody: "Drinks and great stewardesses"
Nevýhody: "No phone charger."
Výhody: "Quick boarding"
Nevýhody: "Flight was slightly delayed. We had to hustle in Munich to make our connecting flight (so we thought) to IAD. It turned out the flight to IAD was also somewhat late so in the end all was well but we had less than an hour to make the connection and it was a bit fraught."
Výhody: "Great food!"
Nevýhody: "No entertainment"
Výhody: "Good space between seats"
Nevýhody: "Old and loud plane, especially loud and shaky on taking off"
Výhody: "Lots of food for such a short flight."
Nevýhody: "I did not go because i canceled my flight and am still waiting for my refund since 23 May. I will probably never use Kayak again. Not happy... far from satisfied. ~AC"
Výhody: "Flight was uneventful, which is what you want!"
Výhody: "Fell aslep right after takeoff"
Nevýhody: "Delayed flight"
Nevýhody: "They change the gate for transfer last minute"
Výhody: "Nothing, really nothing"
Nevýhody: "Really never had less room in a seat!!!"
Výhody: "I liked it overall"
Nevýhody: "I absolutely hated and was very surprised at the completely illogical step of making people who have connection flights wait. Lufthansa was the one that scheduled two of my flights so close together, not letting people with connection flights to un-board first is completely counterproductive. Most other airlines let people with connecting flights unboard first."
Nevýhody: "Lufthansa cancelled my flight on November 23rd a few hours prior to departures because their pilots went on a strike. When I called and asked if they would rebook me the lady on the phone said that she could rebook for a trip that had two layovers from 2pm(Prague time) to 8:30pm(NYC time) for the 24th of November (thanksgiving). When I asked her if there was anything else she said that was the soonest flight she could find. When I checked my self I found and booked a flight for the 23rd. When I called back they refused to give me a refund."
Výhody: "I like the friendly crew. They give refreshments at no charge on a 40 minute flight and get it done in time."
Výhody: "Food/drink choices and portions were very generous on our long haul flight over the Atlantic into central Europe from the west coast of the the US. Efficient boarding. Lots of entertainment options as well."
Výhody: "The crew, food and entertainment were good."
Nevýhody: "I could not even cross my leg. The coach seats are ridiculous and because of that, I will not book on the airline again. Sorry, coach seats should be an option for everyone, not just someone the size of a 9 year old. I'm only 5'2" and 120 lbs."
Výhody: "Great crews, great amenities, good food. Best flights I've been on in a long time."
Nevýhody: "Economy seats are tough after 10 hours. But thats what I paid for so no issues."
Výhody: "Easy on, easy off this flight. Crew was good on this flight. Got us all on and to Frankfurt no problems"
Výhody: "The flight was very good."
Výhody: "Service was good. In flight selection of movies, music, tv etc was good. Flight camera was cool. Got a snack and drink in a 50 minute flight."
Výhody: "We were given a free meal (sandwich) on this short duration flight. I thought that was a nice touch."
Nevýhody: "The boarding process wasn't very smooth."
Nevýhody: "I wanted to check 2 bags, even though you only get one free checked bag for economy international. The desk agent at check-in wouldn't check my second bag and didn't know how much the fee even was for the second bag. She was not exactly pleasant, which might have been because it was 430 in the morning but still. I just ended up carrying on two pretty big bags. The crew ended up gate checking one for me in Frankfurt which was nice. But I would have paid not to carry that dumb thing around with me through the giant Frankfurt airport. Other than the one desk woman in Prague, everything else was good."
Výhody: "Great service, comfortable."