Better option on food selection
Wheel chair arrangements at Doha & LAX was poor. Need improvements which are absolutely critical for Elderly passengers
Výhody: "GOOD FLIGHT"
Výhody: "Awesome crew and comfortable flight. Food was good also!"
Nevýhody: "Nothing really. There was plenty of room this flight so wide and I had the ability to sleep a little more comfortable."
Výhody: "Yes the crew was amazing and food was good"
Nevýhody: "Rest area could had been better"
Výhody: "The crew was exceptional. They took care of the customers with passion and energy. The Q suites are comfortable and one of the best seats out there."
Výhody: "Staff were accommodating and considerate, great flight!"
Výhody: "Another confirmation of excellent QA service."
Výhody: "Absolutely professional!"
Nevýhody: "Nothing all perfect"
Výhody: "Food was ok"
Nevýhody: "There should be someone to guide for connecting flights"
Výhody: "The service. The friendly crew. The clean airplane and bathrooms, the food and drinks. A1"
Výhody: "Very efficient and comfortable flight."
Nevýhody: "The airline appears to have done away with the courtesy pack, and this was the one time I was travelling without ear plugs!"
Nevýhody: "Bad service for wheel chair. No wheel chair at Doha Airport! Need to walk."
Výhody: "I like that they deliver me safe and sound to Vietnam"
Nevýhody: "I would prefer no interruptions while I am watching my movie"
Výhody: "Flight attendant assigned to our area was very kind, welcomed us to the flight, and made us feel at home. Wish I had remembered her name."
Nevýhody: "The boarding process was a bit out of the ordinary. We were invited to board then stood on the jet bridge then invited to come further down the jet bridge then waited for what no one knows. It was all very bizarre."
Nevýhody: "better food"
Výhody: "The crew was very friendly and helpful throughout the flight"
Nevýhody: "The boarding process in Chicago wasn’t great. Zones were not used"
Nevýhody: "The 14 hour flight lacked wifi access and there was no sense of importance to investigate by the crew. In an era when downtime is utilized to stay ahead of work, strong wifi is one of the most crucial requirements for me to elect an airline. Even if all else is good, poor wifi is a deal killer."
Výhody: "Q Suite is top-of-line business class product"
Výhody: "The service was fantastic"
Nevýhody: "Screaming babies. But hey, great flight"
Výhody: "The leg room was huge, the food was excellent and a lot and the customer service was great not my first time to fly with Qatar and it won’t be my last, the made my trip worthwhile. Thank you"
Nevýhody: "No complaints great flight"
Výhody: "Everything was perfect !!"
Výhody: "Crew were very helpful and courteous"
Nevýhody: "Overall excellent"
Výhody: "Flight schedule in time."
Nevýhody: "I’m a 6’3” in shape man. I selected the bulkhead seats for extra leg room. Great crew, but my shoulders stuck past the seat edge 3” on both sides."
Nevýhody: "Boarding at JFK very disorganized. Poor system. No vetting of wheel chair users many fakers."
Nevýhody: "I didn't like that I had to get off the plane and then put back on the plane. That was not noted when buying the ticket. That is important information."
Výhody: "Boarding and crew were excellent."
Nevýhody: "Lack of information about the flight delay of 4hr 45 min apart from expected take off time."
Výhody: "Everyone at Qatar Airlines is amazing. The service and inflight accommodations are great, and they are always looking for how to make your travel more comfortable. I highly recommend!"
Nevýhody: "It would be nice to have socks to put on for when I want to take my shoes off."
Nevýhody: "Chairs a little too small for long flights...."
Nevýhody: "my flight was delay 24 hours"
Nevýhody: "Few selection of food."
Výhody: "Service was excellent. Check in was efficient & welcoming. Staff was very friendly & helpful."
Výhody: "free flowing wine and beer --- unlike previous flight on QA when the actual supervisor of the staff did not allow a proper stipend of the red wine --- also I witnessed her incivility to another passenger which was appalling -- the crew on this flight deserve to be commended"
Nevýhody: "nothing on the actual flight --- but i felt we had been promised overnight hotel stay since the layover was 8 hours and 55 minutes --- if was not granted in spited of 2 eMails and promise at the time of booking"
Výhody: "The crew were all lovely + meals were excellent."
Nevýhody: "Missed it because my flight from Colombo was delayed by 6 hrs."
Výhody: "everything was as expected from a world-class in the travel world."
Nevýhody: "In economy class, the seats are not as roomy as I thought and leg room space is not suited for overseas 12+ hours travel comfort."
Výhody: "Food quality needs to improve, some chairs can't recline."
Výhody: "Lo mejor de estos vuelos es sin dudad el servicio del personal de vuelo, son muy amables y se esmeran en mantener cómodo a todo el mundo, te dan botellitas de agua, jugo, hielo, lo que pidas."
Výhody: "Great airline...nice staff, very attentive and polite."
Výhody: "SPECIALLY THE CREW SERVICE EXCELLENT"
Nevýhody: "Food is not up to the standard. They make announcements that there will be snacks like sandwiches and ice creams, but they don't offer that openly. You have to ask for snacks. Now we, US citizens don't like to ask for food just so you know. The crew should offer. if we don't need the food, we can always say no."
Výhody: "- Efficient boarding and check-in - on time arrivals"
Nevýhody: "- Food is not as good as in past years. No variety. - -- Attendants don't come around for second beverage (not talking about water distribution) - Planes are showing wear, USB plugs not working"
Nevýhody: "Because they lost my begs and don't have clothes to wear. Me and my wife had a worst experience with Qatar Airlines and never take that in future."
Výhody: "Attentive flight attendants, good entertainment selection, and yummy food."
Výhody: "I love the help given by ground crew in KLIA upon arrival. The crew waiting at the exit gate to make my transit quick and easy. The staff took me right to the flight gate, issue me the boarding past without me spending time to locate the transfer counter.. It was hassle free. Bravo! Please keep it up with this excellent service"
Nevýhody: "The vegetarian food, noodle with bamboo shoot was too salty and plain."
Nothing the crew were very helpful
I attempted to cancel my flight due to positive covid case 10 days before I flew with chatdeal and kayak and after repeated calls from me and promises I would be called back and the chance of a credit note I heard nothing. No help, no support, no understanding. I lost £1500. Would never use again or recommend.
Both outbound to JFK and inbound from Atlanta the food options were very poor for a ticket selling at £2,500 when we left. A330 seats were more comfortable than the new A350 and wider, crew were far better on the 330 also. The cabin being smaller felt safer given the current issues.
Was not let to board as the site failed to notify me if a friend purchased the ticket they need to be present at check in. Now we are not able to get a refund and paid for a ticket we will never use. Ridiculous rules as I fly from London and she lives in the US. How can she be present to show her card. $480 down the drain on top of that I had to purchase a ticket at the airport since I was already there
Nevýhody: "Nothing really"
Nevýhody: "Information on when we can check in on upcoming flights. Other airlines we have booked for flights will email us 24 hours prior to departure. Virgin Atlantic did not. I had to call and I was directed to their web site and was able to check in on line. Thanks"
Výhody: "Courteous and attentive crew from baggage check in thru baggage claim."
Výhody: "The seats reclined at a good pitch and were very comfortable. The crew were friendly and service was good."
Nevýhody: "I understand that on the night flight, they were trying to keep the lights up for dinner service, but it prevented my toddler from being able to sleep and thus made for a difficult rest of the journey."
Výhody: "Crew was great flight was comfortable however checking in bags and printing boarding pass was slow and also very unorganized"
Nevýhody: "Checking in bags and printing boarding passes were long unorganized lines of people"
Výhody: "Premium economy was perfect, smaller cabin with less people, great flight."
Výhody: "Loads of leg room compared with other flights (I'm 6' and my knees are usually embedded in the seat in front, but not this time!"
Nevýhody: "USB socket on the entertainment on both flight out and return was broken."
Výhody: "Crew was attentive."
Nevýhody: "Tiny, uncomfortable seats with warn cushions."
Výhody: "The crew where awesome and catered to every need and requirement."
Nevýhody: "need to have a slightly deeper seat pitch in premium economy to allow people out without having to wake each other up. Especially on night flights."
Nevýhody: "Getting home 5 hrs later than planned"
Výhody: "My flight was canceled and Virgin Atlantic gave us a free room in the hotel Ramada. My next flight was at 18:55 and I asked Virgin Atlantic agent am I allowed to stay in the room until time for my flight comes, he confirmed yes and gave me breakfast, lunch, and dinner voucher. However, next day around 12 I got call from Front Desk that I have to leave my room right away because it's time to chack out and If I want to stay longer I have to pay. I called Virgin Atlantic agancy again and the agent run my information and said to me I can stayin the room longer. After that I called front desk to confirm that but they said they didn't hear anything from Virgin Atlantic and I have to leave the room by 1pm. All of this was really unpleasant!"
Nevýhody: "I didn't like anything. I didn't like the communication between Virgin Atlantic with travelers, communication between Virgin Atlantic and hotel Ramada. Everything was really poorly."
Výhody: "I loved the food and the amount of it. There were so many movies and tv shows and music to choose from!"
Nevýhody: "The seats weren’t comfortable enough for me to fall asleep."
Výhody: "Crew was amazing and we got fed so often. The movie choices were good."
Nevýhody: "I wish I could have ordered a drink (pay or otherwise) from the tv in front of me"
Výhody: "Staff was very friendly, the plane was very clean. Loved the entire trip, except for our uncontrollable weather delay."
Výhody: "I thought the airline amenities were excellent and it was a seamless process getting on the flight. The flight attendants were very warm and accommodating. I felt immediately welcome as soon as I got on the flight. I liked that they were playful with my son and engaged him."
Nevýhody: "Nothing. We did leave a piece of luggage on the plane so hoping that things turn out okay."
Nevýhody: "I did not like the fact that my seat was between 2 small children that belonged to a family sitting behind me .It was ridiculous to put a stranger on a 10 hour flight with a 3yrar old on one side and a 5 year old on the other"
Nevýhody: "Everything incl customer service at the airport"
Výhody: "Staff on this flight were excellent"
Výhody: "Crew were great. EconomyX is a wonderful seating set up"
Nevýhody: "Very strange boarding. They got us through the boarding process but then made us all wait in the bridge because the plane wasn’t ready. So now you have a plane load of people all crammed into the bridge. Very poor."
Nevýhody: "Older media entertainment screen with hard to use touch interface."
Nevýhody: "the food selection did not meet my diet restrictions. Found it hard to avoid due to hunger over the duration"
Výhody: "I loved the movie choice!"
Nevýhody: "The head rest comfortability, could be softer as well as the pillows, they could also be softer."
Výhody: "The crew were very friendly and attentive through out flight."
Výhody: "The flight crew from the mel to lax route were excellent. One was especially attentive to my 2 toddlers and gave me a bit of a break, something that has NEVER happened in over 40 flights traveling with children."
Nevýhody: "I think something was broken in our section (mel to lax) as it was uncomfortably hot and the flight crew tried to get it cooler but could not. I’ve never experienced a flight that was too hot, usually the opposite. It was stifling."
Výhody: "Excellent entertainment options, out stewardess was fantastic."
Nevýhody: "Cramped seats."
Výhody: "Check in was very smooth with very friendly staff. On board crew was very welcoming and service was excellent."
Nevýhody: "Aircraft configuration of the 787-9 was very poor with 9 seats abreast making the seats very cramped and very poor leg room."
Nevýhody: "Service is super fast"
Výhody: "On time."
Výhody: "The flight was late but the pilots made up most of the time"
Nevýhody: "Uncomfortable seats"
Výhody: "I thought the food was mediocre for business class"
Výhody: "The speed of boarding, then the frequency of service. Cabin crew were very dedicated. All in all, a very smooth flight. Ps. my first Virgin was called Carole. ;)"
Nevýhody: "The food left a lot to be desired, but apart from my flight on Emirates to Auckland, Airoplne food does tend to be somewhat......mmmm not sure what the word is, but room for improvement describes it."
Výhody: "100% best flight ever"
Výhody: "very incompetent crew carrying out orders for a very cheap airline."
Nevýhody: "There was nothing to like, attendants were rude, seating was horrible, No room, no snacks, counter persons were even worse, tried to contact virgin australia over 12 times for booking confirm and itinerary, no replies ever, none from HQ in Brisbane. Virgin has NO customer service whatsoever, all they want is to take your money online and do nothing for paying customers. "Paying Customer", remember who we are??? The ones that pay for the worst service in the world. Well done Richard Branson!!"
Nevýhody: "this is not an airline, this is a bus company"
Výhody: "Audrey agent at the counter at Heathrow was amazing assisted me in getting my bags located and transfer from air malta to vigin"
Výhody: "The whole flight was great quick boarding, lots of leg room, good entertainment, a USB charge port, good lighting, and the crew was very nice and helpful. I enjoyed the flight and would like to fly Virgin Atlantic more. Finally, you are the 3rd best flight, I have ever take, and the 2nd best airline I've been on. Flew Business Class on Swiss Air once to Geneva (#1) and all the flights I have had with Porter Air are comparable to your airline, but the free cookies and beverages at Porter's terminal in Toronto wonderful."
Nevýhody: "A couple things went wrong on this trip, my checked luggage got misplaced for a day, and a nice women in baggage claim told me what was happening and a nice man handled my claim and my bag has now been returned to me. The bigger thing is my flight bas delayed taking off by 3 hours. Let me start that I would rather have a part replaced on the runway then not, safety is paramount. The fact is my flight took off 3 hours late from London (VS11), and got to my destination (BOS) 2.5 hours late. Kudos to the flight crew for getting me to my destination faster by gaining a little time. Plus, since BOSTON was my final destination it was all fine this time. But if I had had to get home to the elder person I take care of or my teenager it would been a problem. Again, I'm annoyed, but I do understand the reasons and they are valid and preferred. I have heard that airlines to keep their flight rating high, wait for planes to leave the gate on time and then do repairs on the tarmac. If this is still a SOP for airlines you should change the way the statistics are collected and figure out a way of not perpetuating this type of disincentive. This is just hypothesis on my part, and my whole trip had little negatives."
Výhody: "Food was very good crew were pleasant and helpful"
Nevýhody: "Seats are very hard"
Výhody: "Flight was on the emptier side, so my boyfriend and I each got our own entire rows to lay down and sleep the entire flight. Which was great, since I had just spent 6h vomiting from bali belly on the previous flight. Liked that they accommodated my GF meal."
Výhody: "Not much not to like about this experience except for cramped seating in coach."
Výhody: "Due to earlier late connecting flight into LAX, I assume, my bags didn't make it with me, and arrived two days late. But your man Fred from PNG Air was right there in POM Jackson's airport to take my information and somehow two days later I did receive the bags! Thanks! The flight itselfe was fine in every other way."
Nevýhody: "Maybe when I checked in for the last two flights if your check-in agents could've told me more clearly about where in the system my bags were, it would've been less of a surprise to find out in POM that they were not with me. I did ask, but got answers like 'we'll try to transfer them' or 'your bags are in the system', which were not too informative, but maybe as complete as those workers could ascertain, I don't know. I would've liked to be able to check in on line in advance for this and other flights on this trip, if you ever decide to open up that facility (without a charge), it would be appreciated."
Výhody: "Flight was on time .. Friendly crew. Good entertainment system"
Nevýhody: "Seats uncomfortable and leg room very tight . Didn't sleep well."
Výhody: "Staff excellent - Inflight screen useful."
Nevýhody: "Could not do online Check in - apparently as there were 4 separate legs on my Ticket."
Výhody: "I've been flying with Virgin Atlantic from the states to London on multiple occasions. It's an excellent airline with respectful and attentive cabin crew, food is delicious with variety of choices, comfort is quite good, In addition, I admire the touching gesture of Virgin Atlantic with their support for children around the world. Top class!"
Nevýhody: "A bit better options with movies and music in the entertainment department."
Great: service, food, embark, deplane Not great: constant, very long announcements Terrible: seat comfort
Instructions for Business Class passenger boarding was not clear. A seperate seating area for Business Class at the gate would improve the experience significantly. Experience with check-in as well as experience on onboard the plane was excellent.
Nevýhody: "Turkish Airlines are doing great job for customer satisfaction services and timing"
Výhody: "Seat was ok."
Nevýhody: "There was no food served at all! Just a plastic water container for the entire flight. Could’ve served a snack or two like JetBlue does in USA"
Výhody: "The service is amazing .. the crew took care of us well."
Nevýhody: "Not much .. its a comfortable short flight."
Nevýhody: "See comments above"
Výhody: "Comfort Entertainment Friendly Staff"
Výhody: "The service was excellent, staff helpful and understanding."
Nevýhody: "No business class priority boarding, no assistance available with transfer."
Nevýhody: "I got in a car accident on the way to the airport for my flight. I went in an ambulance to the ER and had a doctors note that I was safe to fly the next day. When I tried to move my ticket to the next day, with a business class ticket that cost $4000, Turkish airlines wouldn’t do it. They made me pay $3000 to get home . Unbelievable"
Výhody: "MOST OF THE MEALS ARE VERY GOOD EXCEPT PASTA DISHES."
Nevýhody: "PASTA DISHES ...MAIN AND SNACK ARE TRULY BOTTOM OF THE BARREL. TASTELESS JUNK. WHY NOT FIND SOME OTHER DISHES IF YOU CANNOT MAKE PASTA EDIBLE"
Výhody: "Timeliness of flights. 3 of 4 planes modern and well appointed! VERY good food."
Nevýhody: "Good plane. Comfortable seats and entertainment system."
Nevýhody: "The crew blocks economy passengers from moving forward until all of first class has left. No other airline does this and its really annoying"
Nevýhody: "seats were definitely narrow"
Výhody: "Same as from London to Istanbul"
Nevýhody: "Same as from London to Istanbul."
Výhody: "Comfort, food, staff, everything"
Výhody: "Great entertainment systems"
Nevýhody: "Leg room was especially tight."
Výhody: "Very comfortable flight overall and good lie flat seats. All but one flight attendant were nice and helpful."
Nevýhody: "There was one female crew member who was a bit rude and unpleasant. Not once did she even smile when interacting with us. The rest of them were very nice. Would have liked more variety in entertainment and food/drinks."
Výhody: "The in-flight entertainment was good and the flight attendants were very nice. They offered us small sandwiches and drinks during the flight so it was comfortable to fly with them."
Nevýhody: "You need to buy a visa if you want to enter the country and they only accept USD, Euros or GBP. The only currency exchange is on the other side of passport control so you have to use one of the ATMs and they only give you $100. The staff is unprofessional and seems clueless when you ask them for help. The kiosks are a nightmare and working with them is worse than working with the people. They freeze, and glitch and many of them just flat out don't work. Probably one of the worst airports I've ever been to."
Výhody: "Way too many announcements throughout the flight. We has a crazy amount of security checks which caused a delay then had a bus ride to the other side of the airport to get on the plane!"
Výhody: "I had a most pleasant experience flying from New York, NY to Kiev, Ukraine. Everything about the service was just right. Thank you for your kindness and attention to detail. From now on I will only fly Turkish Airlines when going to Kiev."
Výhody: "Crew service was amazing. 2 meals on the long trip, 1 meal on the short flight. Very satisfied"
Výhody: "My first flight with a different airline."
Nevýhody: "A very rude ticket sales woman in Turkish Airline Kiosk, wandering an airport for two hours due to untrained staff and Turkish Airlune "help desk", being cheated out of $400, and finding my baggage smashed up."
Nevýhody: "I waited on line for over an hour until we found out our flight was cancelled indefinitely. There was no communication and no way to rebook. I had to book a different flight on my own through a separate airline to get back home in less than 3 days."
Výhody: "Passing comforter The headphones for TV (full headphones red) Entertainment options"
Nevýhody: "The seafood plater and breakfast platter egg Bathroom was dirty (water spill)"
Výhody: "Entertainment was great and so was the food. Boarding process was quick"
Nevýhody: "You dont have your own air vent and regardless of how much money they make from your ticket, they try to conserve in air. Asked multiple times because myself and everyone around me were fanning themselves off, staff didn't care and temperature didn't change."
Výhody: "The crew was friendly and efficient"
Nevýhody: "Wifi was broken on 2 out of four flights, same with remotes for the entertainment system. Boarding by bus was not good."
Výhody: "Good flight. Food was nice!!!"
Nevýhody: "On my flight to Greece the wheel on my suitcase was broken. I tried to address this on the day of my departure & was told it's too late to put in a claim. This was a bit upsetting to me. I didn't realize that a wheel had broken until I left the airport. On the way to where we we're staying the 2nd wheel broke, thus I had to drag my suitcase the rest of the way."
Nevýhody: "Two hours delayed, missed my connection flight. Very poor if any communication from crew to passengers. Although I had a business ticket, I was provided with no service for two hours from boarding to take off. Not even a glass of water. Thank you Turkish Airlines."
Výhody: "Very little. I had heard that the food was better than United but I do not believe it is now that I have made six legs of travel and two of them over 13 hours."
Nevýhody: "Turkish Airlines basically give minimal benefit to Star Alliance Gold members. Access to the lounge was given finally after I produced my physical Gold card even though I gave them my UA number. There are no ticketing agents in the Istanbul Airport within the secured area. I was not comfortable going outside security and then back again through security to upgrade my ticket. Agents at Turkish Airlines CIP NOT helpful."
Výhody: "A lot of food and drink, toothbrush, slippers, etc."
Nevýhody: "The first leg of my trip had a tiny, cramped airplane for 10 a plus hour flight."
Výhody: "Very professional. Spacious seats."
Nevýhody: "Wait at Ataturk airport on passport control."
Výhody: "The service/ time schedule was correct/ the cleanliness/ the cabin crew were perfect"
Nevýhody: "Nothing is bad as every detail from the flight was awesome"
Nevýhody: "We travel very frequently and each time the food same (meatballs) And the air conditining is terrible."
Výhody: "EverThing was excelentní bit doménových s feet smetl hořické"
Výhody: "Security at the Ataturk airport. Airtight and curious. No wonder terrorists could only strike outside."
Nevýhody: "Departure time is always ten tative with Turkish. Even though they clearly were expecting a late departure, passengers weren't notified. When boarding time was pushed back 30 minutes, it was already 22 minutes overdue (and it started much later then eve n the pushed back time). Terrible standards/"
Výhody: "Crew was great, very friendly"
Nevýhody: "Everything else. Small space, food was not very good, bathrooms were dirty."
Výhody: "Very professional and forthcoming crew, nice food, good choice of entertainment."
Nevýhody: "A bit older plane with very weak (invisible in light) entertainment system monitors, yet clean and well maintained."
Výhody: "good food, nice attendants, comfortable seats, good pillows"
Nevýhody: "no wifi"
Výhody: "great food, good selection of movies, comfortable seats, quick and efficient boarding, clean, nice staff."
Nevýhody: "it was a bit older than other planes I have had with turkish air."
Výhody: "Prague airport is nice. Food is good. Boarding was on time and prompt."
Nevýhody: "Entertainment on board was poor. No power outlets."
Výhody: "Flowers in the bathroom! WOW! Hot rolls with meals! Wide variety of choices in online movies. Somehow my name was dropped from the Vegetarian Meal list. (It was there DEL to Istanbul, but not Istanbul to MIA). So, the chief made a grilled veggie plate for me that was excellent. Crew was very polite and handled the situation in a friendly & professional manner."
Nevýhody: "I reserved an aisle seat. Due to lower back & hip problems I need to get up and stretch. Turkish Airlines changed my seat reservation to a middle seat. The woman next to me was rather large, took up a lot of real estate (took up her seat and overflowed onto mine) and was unfriendly. It was impossible for me to get up, or to stretch. I was unable to return to work today due to sciatica problems related to flight seating. (I checked with the flight drew. The plane was full. There were no aisle seats available even if I could afford to upgrade to another class.)"
Výhody: "One of the best airlines I've ever flown. Would definitely recommend."
Nevýhody: "Didn't like my 11 year old have to sit 15 hrs with some stranger Turkish airline very nad with outing family together even you reserve in advance still they mess your sits and I seen so many family was making same complaints of family are with same last name don't take rocket science to keep them together and also veryyyyyyyyyy boarding no one in line it's like fish market"
Výhody: "Great staff Best airline food"
Nevýhody: "Nothing to not like"
Výhody: "Food was delicious"
Nevýhody: "Felt like there was barely any leg space. I'm not a tall guy so I was surprised on feeling I needed more space. My knees had no place to be freely."
Výhody: "Great customer satisfaction reach on time"
Nevýhody: "Great customer satisfaction reach on time"
Výhody: "The journey was very smooth and I did enjoy the ride."
Nevýhody: "I like everything about the ride. Boarding, food etc. But I wish the stay at the airport could be shorter before my second leg- that is to Nigeria. Having come from Houston and arrived on Sunday, I had to wait for about 18 hours to board the next flight. I did not get a hotel and was not told about it. However, much later when I appeared at the information desk after another passenger had spoken to me, I was referred to a stand which offered me a ticket for a meal that night. Please see what you can do about the waiting time. Thanks again for the lovely ride to Istanbul."
Výhody: "Fast/ efficient"
Nevýhody: "The little plane is always brutal. I'm not a small guy and sat next to an offensive lineman. It was tight for sure!"
Výhody: "Crew professionalism."
Nevýhody: "The flight scheduled was 1 hour 30 minutes late"
Výhody: "Crew was great. Paris to RDU flight is very convenient. Fair summer pricing overall for our special itinerary. Beverages, snacks on international flight were great."
Nevýhody: "Specialty food requested - reduced sugar because there is just too much sugar in airline food generally. Pretty awful. Some kind of (I think) pickled cabbage and carrots slaw was inedible. Plain yogurt was awful, needed something! Nuts, just a little bit of dried fruit would help."
Výhody: "They didn’t want to help"
Nevýhody: "They were delayed. They wouldn't let us keep our checked sized bags which slowed us down even more. Our next flight left without us while we were waiting for a gate to open so we could get off the plane. There were no more flights so we had to fly to an alternate city and rent a car to get home."
Výhody: "The crew was some of the best I’ve ever had."
Výhody: "Crew was very attentive"
Nevýhody: "Delta staff at the airport JFK"
Výhody: "Everything about delta"
Nevýhody: "Value for the price."
Nevýhody: "Please reduce your delays - again we took off with more than an hour delay and by definition you are responsible of that disagreement, you are the company I am paying for the service...."
Výhody: "Boarding process was smooth."
Nevýhody: "In flight service was disappointing."
Výhody: "Smooth flight."
Nevýhody: "Tight seat. Small space."
Výhody: "Crew was great"
Nevýhody: "Absolutely no entertainment for a flight that had way more people than my first one. Food options were horrible!"
Výhody: "The airline staff ladies were so wonderful. They were super friendly, efficient, thorough, assited the elderly on the flight, and continuously cleaned the cabin. they helped people organize the bags in overhead ducts and always had a smile. They should be the standard for service on all flights. Excellent job."
Výhody: "The crew was fantastic and very carrying when I wasn’t feeling well. They checked on me multiple times! The food was also really good for airline food!"
Nevýhody: "The security process in the Prague airport is so ridiculous. There are security agents who screen you in the baggage drop off line that makes the line take a very long time. Once you finally get your sticker from them it’s a quick trip through customs. Then the pain really begins with a security scan st each individual gate to enter a boarding area for the plane. Then I was pulled for extra security where a male agent touched my but with some sort of swab with no warning. He then claimed to not speak English (with zero accent when I asked him a question). It was a humiliating and very long process all run by delta!"
Nevýhody: "Food, cramped seating."
Nevýhody: "Security in PRG was little bit strong They ask my about my last job - 15 years ago if I did not fight with my Manager(I forgat his name)"
Výhody: "The crew was nice and did the best they could"
Nevýhody: "The flight was late, extremely turbulent, and was spent mostly under 10k feet, so wifi was available for only a very short time"
Výhody: "Crews were great."
Nevýhody: "Flight delays coming and going. Happens a lot with Delta."
Nevýhody: "Flight delayed by 2 hours- was just sitting in the plane for couple hours before it took away"
Výhody: "Not much"
Nevýhody: "Almost everything. The flight boarded late but quickly. We sat on the runway for hours. We were VERY delayed for RDU arrival. Luggage was slow in getting to baggage claim. Not enough help with baggage was available."
Výhody: "Plane was on time."
Nevýhody: "My seat assignment was in the last row of the plan when the plane was not full"
Nevýhody: "The fact my flight was delayed three times...First delta said it was technical(mechanical) issues then sis it was the weather then said it was mechanical issues due to the weather. There were no compensation of the inconvenience it cause the customers."
Výhody: "The woman who helped us at the desk by the gate was possibly the single most helpful, kind Delta employee I’ve ever met. She wheeled me down the jetway and upgraded our seats. I wish I knew her name. She has very curly dark blonde hair and is petite."
Výhody: "Everything was delightful on Delta’s side. Very comfortable. Great service."
Nevýhody: "Why do parents with infants choose to sit in First Class. Crying babies are not appreciated when I’ve paid a lot of money for a First Class experience. The parents in the sears behind me had a child who cried & cried. It was a real spoiler for me. I enjoyed eveeeythinf about the First Class experience except that."
Výhody: "Nice flight attendant. The woman who checked in my dog and my bag was really nice too. On time, efficient, and clean."
Výhody: "My wife’s and my headphone connections would not work."
Výhody: "The staff was incredible the plane was great. right on time"
Výhody: "On time departure and arrival"
Nevýhody: "We landed at 2:14 p.m. but did not get our luggage until 3:38 p.m., with "priority" because we were traveling business class. Dozens of bags that were not "priority" preceded ours."
Nevýhody: "Flight crew"
Nevýhody: "The flight was delayed just as we were about to board at 5:30. There was a mechanical problem and we were changed to another plane and another gate, which was supposed to take off at 6:30. It was boarded and ready to go around 7:00. Then....we taxied down the runway only to stop because of a situation on THIS plane (a light that did not go off). It was fixed pretty quickly and meanwhile a rep. from Delta boarded the plane, apologizing for our inconvenience and handed out Jolly Ranchers. REALLY? After that, she and the flight attendants did give us a free drink/headset coupon. That would have been nice but it expires Dec. 2017 and the flight attendant stopped serving drinks about half way down the aisle because the flight was so short. The coupon will be of no use to me. I finally got to Raleigh about 9:30...I booked the flight so I wouldn't have to drive at night.. Sigh....Delta used to be my favorite airline."
Výhody: "Staff were great.. landed smoothly"
Výhody: "Entertainment, food having only two seats on our side of aisle."
Nevýhody: "Leg room"
Výhody: "Wheeler chair service is available"
Nevýhody: "Gate changed in the last minute and non-English speaking wheeler chair customer (my 89 years old mother) was left at the old gate by their wheeler chair services and no agent at the gate knew about her. Both round trip flights! This is totally NOT acceptable. She could have been lost and with no ability to help herself and miss the flights. It was lucky that she found Chinese speaking customers to help her."
Výhody: "Flight attendant had nice attitude."
Nevýhody: "I asked for an aisle seat to provide relief to my right leg. I was given an aisle on my left. This was compounded by sitting next to a man so large that part of my space was taken, and this was Delta Comfort. Had I been given the requested seat, I would not have the sore neck and back I now have from leaning for 2 hours."
Výhody: "Pilot almost barrel-rolled us climbing out of JFK, so if started well enough.... Ground assistance (wheel chair) left me with a badly bruised left big toe and I didn't think we'd ever get through the TSA. The pat-down I received was more like a sexual assault and I didn't even get a happy ending. We made it to RDU, so the exercise was a success, but it was a huge hassle."
Nevýhody: "After reading the good things, you need more bad?"
Výhody: "The only positive of this leg is that it was less infuriating than the flight from RDU to Boston"
Nevýhody: "Delta's partnership with Go Jet seriously compromises the legacy carrier's reputation. I am a Delta fan - although flexible enough to use other choices when necessary. I will no longer fly a Go Jet operated leg when other choices are available. For my trips to Boston, that means Jet Blue. Sorry Delta. I'll see you back on a true Delta route."
Výhody: "The flight was quick, safe, and the crew was courteous and attentive."
Nevýhody: "delayed 2+ hours due to runway maintenance. You'd think those things would be better planned..."
Nevýhody: "If you have to swap out planes, do it at night, not the morning of the flight! And tell the customers in advance, so they can get some sleep instead of hurrying to the airport for an "on time" flight that couldn't be flown because of an equipment problem."
Výhody: "The food has REALLY improved!! GREAT CREW!"
Výhody: "absolutely nothing"
Nevýhody: "no food while waiting flight cancelled and no vendors open in the airport, stood in line for 4 hours only to be told no flights available, wasn't asked if they could feed me, put me up in a hotel, absolutely no compensation for me not being able to see my son graduate in the Air Force."
Výhody: "Everything was decent, good entertainment, nice crew, etc."
Nevýhody: "Nothing was bad."
Nevýhody: "Reservation. Checkin. Seating. Flight."
Výhody: "Everything was great! It is however a mystery why the attendants find it hard to smile once in a while. They were all attentive which is more important than serving with a smile."
Nevýhody: "Cramped, uncomfortable tin can of an airplane. Barely tolerable for even an hour’s flight."
Výhody: "The crew was friendly and boarding was easy."
Nevýhody: "didn't provide snacks. They took a long time to retrieve the luggage that was checked at the gate."
Výhody: "Decent price for economy comfort seat, 4A."
Nevýhody: "The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate.."
Výhody: "I was sorted on Row 3 and the drapes kept hitting the back of my head."
Nevýhody: "Move the drapes a few more inches back."
Výhody: "The crew."
Nevýhody: "The time between flights."
Výhody: "Reclinable seats."
Nevýhody: "The food!! The lights could be dimmed as it was a night flight."
Výhody: "Crew was great, very responsive and hospitable!"
Nevýhody: "more lunch choices, especially choices without dairy products."
Výhody: "The friendliness of the crew"
Výhody: "Crew was fantastic, seats and entertainment was great. Very good food choices."
Nevýhody: "Everything was very good."
Nevýhody: "Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport."
Výhody: "The crew are amazing! Attentive and friendly."
Nevýhody: "The seats could have been bigger."
Výhody: "quick/efficient boarding - good staff - good food - easy flight !"
Nevýhody: "the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -"
Nevýhody: "Larger meals."
Výhody: "On time and friendly crew"
Nevýhody: "Boarding needs improvement"
Nevýhody: "The flight was cancelled and had to be rerouted on United Airlines."
Výhody: "Friendly staff, great service on board. Way better value and service compared to the tacky Irish competition flying the route. Delta all the way"
Nevýhody: "Not enough leg room"
Výhody: "Nothing to mention"
Nevýhody: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"
Výhody: "short, sweet and to the point. 1+ hour flight is usually an easy hop."
Výhody: "Very pleasant, professional crew"
Nevýhody: "Very slow check in. Mainly because other passengers obviously don't read instructions re: weight/contents of cabin bags etc. Would be helpful if there was additional staff to deal with them away from check in desk. This would mean that others did not have to queue for 25 minutes because the check in girls also had to deal with them"
Výhody: "Friendly staff"
Nevýhody: "Leg room"
Výhody: "Overall booking and airport was ok. Food was also actually quite good."
Nevýhody: "A comfort of the seats... well its economy class in the end. Entertainment was just dreadful - small screen with visible pixels - I was unable to watch any movie."
Výhody: "Very friendly and helpful crew."
Nevýhody: "Still waiting to board after missing this connection had to be booked on another airline"
Výhody: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Nevýhody: "The movie options, as well as music and TV options were limited. There were no electrical outlets."
Nevýhody: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."
Nevýhody: "... ear plugs, masks, good food or even picking seats? I remember when it was all complementary and standard on overnight flights. Oh, and the vegetarian breakfast was unfortunately poor as well. I know you can do better, because you used to."
Nevýhody: "I can't take the flight because i'm not Chilean and I don't have a reembolse or other flight ,... nothing . Finally I take other flight with other company"
Nevýhody: "Please Endeavour to put the expiration date on the food served in the flight."
Nevýhody: "The 767 is configured oddly and th business class seats are so narrow it feel like you are sleeping in a coffin"
Výhody: "The staff are the best European crews I have encountered. Naturally friendly, professional and fit looking. Nothing is too much trouble"
Nevýhody: "Tiny old cramped plane."
Nevýhody: "Dutch sub titels would be nice."
Výhody: "The flight was very good, specially considering it was a daylight one. Staff was friendly and servicial. Tue food was above the industry's average."
Nevýhody: "Flight was delayed 8 hours. Arriving at Incheon, discovered ground crew were unaware of our arrival to take this connecting flight. However, we were put up overnight in a hotel, which was nice."
Výhody: "From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew."
Nevýhody: "The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!"
Výhody: "The sandwiches were simple yet just the right touch, on all four flights."
Výhody: "I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly"
Nevýhody: "Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!"
Nevýhody: "OLD OLD plane with hard seats and tiny screens"
Nevýhody: "OLD plane without comfort or entertainment"
Výhody: "The crew service is impeccable. Ground services very friendly and professional."
Nevýhody: "The seats are very uncomfortable. The individual screens are simply outdated like you basically will damage your eyes looking at them. No chargers for phones."
Výhody: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."
Výhody: "Easy airport business"
Výhody: "Speed, crew, and reliability."
Nevýhody: "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."
Výhody: "staff hospitality, cleanness of the cabin and toilet and punctuality of the flight"
Nevýhody: "lack of meal options"
Výhody: "Good flight, we got a nice snack despite it being a short flight, the staff was great."
Nevýhody: "seats on Jet air flight are very uncomfortable"
Výhody: "Smooth boarding. Good food. Decent leg room at my seat. Good crew. Flight was on time. Good magazine on the flight for entertainment."
Nevýhody: "They didn't give any napkins out with the food which was weird."
Výhody: "Flight was quick, professional, friendly."
Výhody: "Flight was delayed by over three hours."