Pokročilá dezinfekční opatření
Každodenní čištění a instalace palubních HEPA filtrů pro lety z letiště Rio de Janeiro
Pro tuto trasu nejsou k dispozici žádné přímé lety inzerované na stránkách KAYAK. Nejkratší délka letu s přestupem je 30hod 25min.
KAYAK je vyhledávač pro cestovatele. To znamená, že prohledáváme web, abychom pro naše uživatele našli ty nejlepší ceny. Zpracováváme více než 2 miliardy vyhledávání letů ročně a jsme tedy schopni zobrazit širokou škálu cen a možností letů do České republiky.
Cenová předpověď KAYAK používá předchozí data s cílem určit, zda je pravděpodobné, že se cena letu do České republiky v následujících 7 dnech změní. Uživatelé tak mají lepší představu o tom, zda je lepší s rezervací počkat, nebo rezervaci provést ihned.
KAYAK Mix vám umožní kombinovat různé jednosměrné letenky, díky kterým oproti tradiční zpáteční letence ušetříte. do České republiky tak můžete letět s jednou leteckou společností a zpět s jinou leteckou společností.
Termín cesty není pokaždé fixní. Pokud termín vaší cesty není zcela pevně daný, díky funkci flexibilní termín uvidíte všechny dostupné možnosti letů do České republiky až tři dny před/po preferovaném termínu. Můžete si tak vybrat let, který vám nejlépe vyhovuje.
Skóre na základě recenzí zákazníků KAYAK
Výhody: "Even though it was economy class, I was able to sleep because it was very comfortable."
Nevýhody: "Not sure, I slept the whole flight."
Výhody: "Plenty of room in economy plus."
Nevýhody: "The ambient temperature was a bit too warm."
Výhody: "The flight crew & the flight itself was great."
Nevýhody: "The flight was delayed by 4 hours. Not only did I miss my connecting flight, but I also missed my rescheduled flight. I had to wait another 7 hours in the airport waiting for a flight. And due to this I missed an important meeting."
Výhody: "Nothing. It didn't happen."
Nevýhody: "Flight to Frankfurt from Denver could have been on time so we would've made this flight to Prague."
Výhody: "I was seated in Row 18 (comfort economy?) and my seat was relatively comfortable. The cabin was clean and pleasant. The crew was friendly, efficient, and professional."
Nevýhody: "My family was seated in the economy section and their seats were extremely uncomfortable. I had the pasta dish for dinner and it was mushy to the point of being inedible."
Výhody: "Since I was traveling with a child we were borded first"
Nevýhody: "The seats weren’t the most comfortable"
Výhody: "Very helpful crew, good food."
Nevýhody: "Flight was one hour late."
Výhody: "The crew was great. Very friendly and provided excellent services. I was surprised that they serve food (a cheese sandwich) and drinks for a 40 mins flight. That would have never happened in the US"
Nevýhody: "We had to take a bus to get to the airplane from the terminal, which was no big deal. The bus driver was a little rough though."
Výhody: "it was great the crew was very friendly and the food was also good to my surprise definitely fly Lufthansa again"
Nevýhody: "the seating is small there is not much room without touching the other person it is so small the one has a hard time to eat"
Výhody: "Crew rearranged people before takeoff to allow elbow room. Excellent food, salad and vegetable with meat option to help with hydration, wonderful noodle."
Nevýhody: "Slightly too cool but I had an extra blanket and that is preferable to hot."
Výhody: "Once again the crew was great and helped me find a place to stow my carry on since I was in the emergency row. The snack was also very tasty."
Výhody: "Crew was excellent."
Výhody: "The crew's efficiency and friendliness"
Nevýhody: "Having to fly to Germany to come to San Diego"
Nevýhody: "Food quality"
Výhody: "We were treated very well by all staff. Very nice crew"
Výhody: "Short flight"
Nevýhody: "We were advised upon check in online that we could check in but if we needed additional carry on items (1 was free) we had to pay a secondary fee. When attempting to do that online we were unable to, even though it showed the price to do so online was cheaper than the price at the gate. They made us fully check these bags once we got there and we had to pay $40 instead of the 15 or so it stated online. We had to be shuttled to the aircraft and had to wait because the first bus was closed by the operator. We had to wait until the second round for the bus to come back. During the flight the pilot did not mention any turbulence however during the entirety of the flight, including leading up to the landing of the plane, we experienced extreme rocking of the plane back and forth ( I’m aware that this does occur during landings while loosing elevation but this was an extreme case of that) and caused my colleague to get motion sickness which neither of us ever get on flights. I am very dissatisfied with this flight and operations of the airline company."
Výhody: "The temperature was moderate, not as cold as ususl. Stewards were very nice."
Nevýhody: "Our seats were at the very back and the flight was quite bumpy at times. It left a bit late due to passengers not showing up and having to remove luggage. They wouldn't allow my husband to use his backpack as a personal item he had to count it as a carryon despite others having more carryon items."
Nevýhody: "Packed flight. LH seats are narrow and the front porch is not extensible enough. Hard to place books and newspapers. Film selection so so."
Výhody: "Very attentive crew; nice leg room on upper deck; extra storage bin under window a nice touch; luggage arrived very promptly on carousel"
Nevýhody: "sick, screaming babies in small upper deck space. I realize the airline cant help this but it would be a good idea to seat them all in one area of the aircraft so staff can give them the attention they need."
Výhody: "Flight was good, comfort was good. Crew was not very friendly."
Nevýhody: "The food on Lufthansa flights is getting worse and worse."
Výhody: "Crew was nice."
Nevýhody: "Late departure. No entertament .poor duty free on board , no tabaco / alcohol as promised on the web / on board magazine Slow service."
Výhody: "The premium economy clas was wonderful. All of the amenities, comfort, room made a long trip far more enjoyable. The crew was right there to help me get to the next gate."
Nevýhody: "Frankfurt airport is dreadful. I'm elderly and being forced to climb up and down stairs to the Tarmac with luggage and then crammed into a bus to the terminal was terrible. I would avoid Frankfurt at all costs. Lufthansa needs to take some initiative with this."
Výhody: "Crew is very professional"
Nevýhody: "Seats are incredibly small, flights are overcrowded and rarely on time."
Výhody: "Comfortable seats, good leg room, pleasant staff"
Nevýhody: "We were late arriving in Prague and then waiting for my luggage only to realise after waiting till the very last luggage THAT my luggage was left in Frankfurt and I didn’t get it til 21.00hrs - totally ruining my plans for my first night in Prague!!!!"
Nevýhody: "flight crew hit my chair all the time with the troller. Bought the places with bigger space on the legs, that was true, but was dissapointed with the type of chair that is totally closed at the sides, with no scape room for the legs laterally."
Výhody: "My booking and ticketing went very well Lufthansa was great"
Výhody: "Real silverware and glasses for dinner and the best blanket on any flight I've ever taken."
Výhody: "Great service!"
Výhody: "Your staff is professional and extremely smart, well versed in many languages. Keep up the good work!"
Nevýhody: "Was a short flight , so really I don't have any negative impression"
Výhody: "Best trip and crew that i ever had"
Nevýhody: "There were no options for food, I was just told that there was only pasta left while the passenger next to me ate chicken. This was totally unacceptable. I only hope that this was my last trip with Lufthansa."
Nevýhody: "My bag is missing am so worry about that To IAD LH 0418/25 VIA FRA LH 0693/25 VIA 0220 216418 LH 216418"
Výhody: "Very nice staff, lovely meal with wine and beer included. Overall experience very nice!"
Nevýhody: "We were late about 30 minutes at boarding. Late to connecting flight but didn't miss it!"
Nevýhody: "Having to pay to sit together."
Nevýhody: "Lufthansa never treats Prague as a destination almost always off stand, it never does this to a internal German flight always late arrival frustrating"
Nevýhody: "The second flight they board us then left us on the bus in the parking lot for 25 minutes breathing airplane fuel."
Výhody: "Very efficient, clean and comfortable."
Výhody: "Food was pretty good except for breakfast. Hospitality is great. Wish there was more access to water."
Nevýhody: "Big passengers sitting near smaller passengers is annoying as they encroach on the limited space that exist and armrests suck as per usual."
Nevýhody: "comfortable Seat"
Výhody: "When in the air crew attentive"
Nevýhody: "Late boarding after allowing priority customer to board, Crew then took ages to start to finish boarding and taxi , Plane sent to furtherest runway, Made little time up,"
Nevýhody: "Very bad customer experience, the seat are very uncomfortable, and they stole money from my hand bag after sending it to the plane cargo"
Výhody: "On time. Smooth flight."
Nevýhody: "Older plane, uncomfortable seats. No gate boarding. Required a shuttle to plane parked on tarmac."
Výhody: "Entertainment options were good and varied."
Nevýhody: "We were significantly delayed on take-off, landing, and taxi to our gate, and the staff was very rude about the whole ordeal. One flight attended shouted at us over the intercom several times. I won't be flying Lufthansa again. The food was inedible and the seats were horrible."
Výhody: "Very nice crew"
Nevýhody: "Boarding and take off was late, probably the fault of destination airport"
Nevýhody: "Boarding was in organizes."
Výhody: "Everything was totally fine but nothing was noteworthy."
Nevýhody: "Plane was a little old and uncomfortable."
Výhody: "The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into"
Nevýhody: "Nothing,just the seats. Cleanliness was perfect"
Výhody: "Nice crew, good food."
Nevýhody: "Both bathroom were not working in business class area."
Nevýhody: "Still don’t have my luggage yet"
Výhody: "Usual faultless KLM experience"
Výhody: "Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight"
Nevýhody: "Not being to help on the ground in Copenhagen with delta issues"
Výhody: "KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!"
Nevýhody: "Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!"
Výhody: "The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual."
Nevýhody: "Food quality was not so good."
Výhody: "The crew is really welcoming"
Nevýhody: "The seats are too narrow and a bit too hard"
Výhody: "Crew was friendly"
Nevýhody: "Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs"
Výhody: "The space at my feet with the chair in front was a bit akward."
Nevýhody: "Not being seated next to small kids. Perhaps they should have a separate section? ;-)"
Výhody: "Like the overall KLM experience"
Nevýhody: "Food could have had better quality and the stewardess served it all at once versus in the various courses."
Výhody: "KLM staff is great"
Výhody: "KLM was a great experience compared to Airitalia. The food was good, the flight attendants were very helpful."
Výhody: "Lovely crew, very helpful"
Výhody: "Seating is tight. The crew was great !"
Nevýhody: "As we landed we had to wait on the plane for an hour and a half because another plane (Spirit) was in our “parking spot.” This made it very difficult for people and connecting flights."
Výhody: "The crew was very nice"
Nevýhody: "Uncomfortable seat but it’s only a 1 hour flight so not a big deal."
Nevýhody: "The flight was cancelled and had to be rerouted on United Airlines."
Výhody: "All good"
Výhody: "Once aboard the plane, all went well and I experienced excellent service from the cabin attendants."
Nevýhody: "The flight was delayed (again!) for some 40 minutes and I was worried that I would miss my connection flight in Atlanata. Fortunately the pilot made up for the delay (probably costing the airline thousands in fuel). It seems these days that every KLM flight I take is delayed. This stretch goes back to 2015! Yet KLM prides itself as being punctual. Not the KLM that I have been flying!"
Výhody: "The service"
Nevýhody: "The food."
Nevýhody: "Not enough leg room"
Výhody: "MCR airport Mert & Greet parking was smooth and efficient."
Nevýhody: "Flight was delayed 2 hours due to bad weather. Additional baggage payment to Air Baltic did not show up on the KLM system and we had to pay again. Nowhere to address this with Air Baltic even in Tallin. Handlers seem uninterested and refer us to ‘the website to address the issue.....’"
Nevýhody: "Flight was delayed, landing at vce took an additional 10 minutes due to no one at the jet way. Luggage service was very slow"
Výhody: "Very friendly onboard personnel - I really had kind of homy feeling."
Nevýhody: "Nothing special"
Výhody: "Shirt flight but well catered, boarding was efficient and quick."
Nevýhody: "Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside"
Výhody: "Time and Good clean place.. in This case airpöane.."
Nevýhody: "It was not entreteiment st all"
Nevýhody: "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."
Výhody: "Professional crew. Good boarding."
Nevýhody: "No entertainment on board in business. Stale buns - staff unapologetic. Older 737 with uncomfortable seats."
Výhody: "Friendly in-flight personell"
Nevýhody: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"
Nevýhody: "Boarding was very confusing. There was an area where they were checking people's bags or something near the gate and you didn't know if you needed to stop at it or continue. They didn't collect garbage before landing. Not only did we have to take our bags off the plane, we had to carry our garbage (drink cups/food served) to the front of the plane to throw out."
Nevýhody: "... ear plugs, masks, good food or even picking seats? I remember when it was all complementary and standard on overnight flights. Oh, and the vegetarian breakfast was unfortunately poor as well. I know you can do better, because you used to."
Výhody: "The time keeping was very good. We left on time and arrived early on both occasion. Good organisation. Excellent service."
Výhody: "Due to lightening bolt strike our pre-Y2K era plane got switched out with a newer plane with modern media delivery at the seats."
Nevýhody: "This caused a two hour delay in boarding and another 30 minutes on the JFK T4 tarmac. Same crappy headphones so it wasn’t the"
Nevýhody: "Missing wheel chairs swrvice lounge far away no food option just lame klm tipique"
Výhody: "The food service was good and the flight attendants were friendly."
Nevýhody: "The plane was very uncomfortable. The seats were small, you felt on top of the person next to you, and there was no leg room. I am a pretty small person- I can't image how uncomfortable all of the taller passengers must have been."
Výhody: "Decent seat size. Sorta slept the whole flight."
Nevýhody: "Boarding was delayed a little due to weather as was takeoff. Cant blame them for weather but the connection was very tight."
Výhody: "Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight."
Nevýhody: "The leg room on the long flight was less than I would have wished and it was particularly bad when the person in front put their seat back. this was a day time flight and it would have been good to have a bit more room to use a laptop."
Nevýhody: "They didn’t let us board the plane. Allegedly the plane was changed and make us travel by train!! They offered us a compensation but we haven’t heard from them yet. Not good experience at all."
Výhody: "Catering is ok"
Nevýhody: "Seats comfort really old school"
Výhody: "The crew were just amazing, such lovely male stewards! They were helpful and friendly and generally wonderful."
Nevýhody: "The entertainment was quite dated and didn't have new movies etc"
Výhody: "I was upgraded to Buisness so, no complaints"
Nevýhody: "No Marlboro light cigarettes on the duty free shopping cart"
Nevýhody: "Did not get the luggage from connecting flight from Amsterdan to Basel"
Výhody: "- entertainment systen was OK (movies), but has no current news - food was good - windows can be darkened progressively"
Nevýhody: "- Schiphol airport (AMS) is small, crowded, noisy; no water fountains; toilets are dirty and insufficient in number; SFO is much better - KLM boarding process was chaotic (not by group or row number), boarding/security personnel (4 old guys) didn't have a clue - 787 is noisy, chairs are uncomfortable (my back still hurts) and very close together, they also recline way too much - food trays not collected promptly - noisy babies on all flights - clearly not enough cabin crew for a full flight - no or wrong info by pilots on timing (crew are always lying anyway) - gate is all around the back at SFO (long taxi to get there) - they inserted people in wheelchairs during deboarding thus holding everybody up."
Nevýhody: "Stranded for 48 hours in Africa. Missed 3 flights due to complete incompetence, truly a horrible experience."
Výhody: "The price was nice."
Nevýhody: "Plane looked unkept on exterior. Crew was nice but lazy."
Výhody: "Flight was overbooked. After paying 1.7k, they put me to another flight which took me 7 hours more to arrive SFO."
Nevýhody: "exaggerated restrictions due to covid."
Výhody: "The crew was great"
Nevýhody: "They should be on time but we left 30 minutes later."
Nevýhody: "The flight was delayed 7 hours"
Výhody: "Crew speaking french"
Nevýhody: "Check in process is a disaster. The passenger is asked to even weight the luggage to be said by the machine to gonto a counter without good reason: the only thing missing with LATAM is to pilote the plane. Awful."
Nevýhody: "The flight was late"
Výhody: "Close to nothing. If i had to applaud something it would be the fact that you have an option to check in early via your mobile or laptop."
Nevýhody: "LATAM was incredibly unprofessional, alarming, and entirely non-communicative. After a 3 hour delay that caused me (and tons of others) to miss a connecting international flight, LATAM’s telephone servers had the nerve to claim I was a no show and needed to pay them for my absence. This resulted in a long discussion where I was held on hold until they could adequately determine that yes i missed the flight because they held us late. This was the only way that i was able to avoid their charge to me for being a “no show.”"
Nevýhody: "The boarding in Rio de Janeiro was great, the land crew was very helpful. In Lima it was below par, the crew was not helpful at all, and no warnings or communications to when to board. Had to wait an hour inside the plane for some sort of maintenance."
Nevýhody: "Better Communication from LATAM. We didn't know if the flight was going to be cancelled due to the unrest in Santiago. All worked out."
Výhody: "Very smooth, great staff."
Nevýhody: "Water available in waiting area."
Nevýhody: "The landing was a bit rough!!"
Nevýhody: "Delay by an hour"
Nevýhody: "Be on time and if not, communicate and offer remedies. There was NONE."
Výhody: "The food was good"
Výhody: "My fight was on time!"
Nevýhody: "Have the seats when I boughted the ticket. Couldn’t check in , there is no option for residents, only visa Viver"
Výhody: "Friendly and efficient crew. On time."
Nevýhody: "Boarding and in-flight food."
Výhody: "We bought "priority boarding" and this was key, because we could board early, choose good seats (exit row) and take our bags on board."
Nevýhody: "It's a short flight, only water offered on board."
Výhody: "Service and great crew"
Nevýhody: "The food"
Výhody: "Nothing. My advice is to look for alternatives. Latam has gone from good to worse. Believe it or not, low cost are giving a better service"
Nevýhody: "Everything. It is a mess. Delays, baggage problems, aircraft passenger entry... the list goes on"
Výhody: "The food and in-fight entertainment"
Nevýhody: "Comfortable seats"
Výhody: "They're very professional I would recommend to everyone"
Nevýhody: "Free soft drinks it was $10 brasilian money"
Výhody: "The flight crew were okay. They only offer water for free, if you want food, you need to look at the pricing in the catalog. a cup of coffee for example would cost you 3000 pesos which is free if you take Copa or Avianca airlines. The seats were not comfortable either, just the same as others."
Nevýhody: "At least offer something to eat and drink on flight."
Nevýhody: "Always not clear if the carry on are included. Always getting a surprise to pay $35 for carry on. Offered an upgrade for $15 took it to find out no more leg room only placed at front of plane.. No entertainment on 3 plus hours flight. Overall lots to be willing to upgrade."
Výhody: "The seats were typical airliner seats - good enough but more leg room would be nice. Our flights ran on time, and the crew was excellent. Our experience at the Lima Airport was much improved from our first stop there."
Výhody: "Make you feel at home with the chilean way of beeing"
Nevýhody: "The rates"
Výhody: "We made the flight in great time after our connecting flight was delayed."
Nevýhody: "Our bags didn’t make our flight. We are very disappointed."
Nevýhody: "Three gate changes, the flight was delayed and the luggage was left outside in the rain. Recommend waterproofing when flying with Latam."
Výhody: "Nothing, they had been VERY unprofessional and incompetent, they lost the luggage and is been now two days of going around back and forth with phone calls to AA and Latham, needless to say this has been a great inconvenience for the passenger and I'm constipated because of it!"
Nevýhody: "Nothing, they had been VERY unprofessional and incompetent, they lost the luggage and is been now two days of going around back and forth with phone calls to AA and Latham, needless to say this has been a great inconvenience for the passenger and I'm constipated because of it!"
Výhody: "Smooth flight good staff"
Nevýhody: "Very cramped seating"
Nevýhody: "7:50 am flight, arrived EZE 5 am as instructed, boarded plane at 10:40 am, missed connecting flight and spent 14 hours in Lima, shuttled off to a hotel 1-1/2 away, for a 2am flight. Arrived next day in LA and missed shuttle. Both legs very poor service on and off airplane, added security for having to enter Peru complicated and delayed things further. LAN used to be the best to SA, LATAM is the worst, never again."
Výhody: "Friendly service"
Nevýhody: "Only give you water for free"
Výhody: "the flight was quiet"
Nevýhody: "only a sandwich and 1 glass of coke for a four hours flight? And if ask for a beer you has to wait until the end of the services... VERY POOR"
Výhody: "Need to improved"
Nevýhody: "About entrainment is was poor, food not good,attention was so so ."
Výhody: "Better leg room than previous flight Food and drinks were very good"
Nevýhody: "We and everyone else froze on the flight. Even with full jackets and the blanket, we froze. The last 2 flights on LAN, the sound/headphone system barely worked. You could barely hear any of the movies, and the music channels didn't work at all"
Výhody: "Awesome service, friendly staff and the Dreamliners are amazing. Thanks LATAM and thanks Kayak ... Great fares."
Výhody: "Excelente disposicion y manejo de situaciones de la tripulación. El vuelo fue excelente"
Nevýhody: "El despegue se atrasó unos 20 minutos, no funcionaba el centro de entretenimiento (que fue anunciado) y pese a que eran las 6.3 am no nos convidaton ni una galletita"
Výhody: "It was a new plane, the pilot waited for our bags to be put into the plane. Because we made it to the plane after they had loaded everyone. This was due to our late arrival From our Delayed connection from Washington."
Nevýhody: "At our arrival a couple had taken our seats. The flight attendant told us to get on any other seat available. We had our family (the three of us ) spread out in the plane. I had to ask another attendant to please ask for our seats back. Finally after a while we got them back but it wasn't a Pleasant experience. They didn't have enough headphones to give everyone. My son and I had to share one headphone. The food was really bad for an international flight, Not even the wine was given without paying for it"
Výhody: "-Entertainment in seat TVs was amazing. -Food was delicious -Tons of space and I was in the economy or regular seats. -Love the tinting windows! -Staff as always on LATAM in my recent experience was very good. Very cheerful and very caring and considerate. Must keep saying how good the staff was!"
Nevýhody: "Long boarding time...however I realize this was a very large and full flight."
Nevýhody: "Latam could not link with American Airlines. It was like I had two separate tickets even though they had a code share with AA. I couldn't get a boarding pass across airlines and my seat assignments were a real problem."
Výhody: "Dreamliner was great for our 11 hour flight to santiago"
Výhody: "I travel a lot and for an international flight during lunch time I expected more than a small sandwich. Small airplane (A320) so no personal screen and tight spaces between seats. Service was ok. Flight ok. I miss big airplanes between Chile and Brasil"
Nevýhody: "I travel a lot and for an international flight during lunch time I expected more than a small sandwich. Small airplane (A320) so no personal screen and tight spaces between seats. Service was ok. Flight ok. I miss big airplanes between Chile and Brasil"
Nevýhody: "Everything. We booked flights a half year in advance yet they forced a couple of us to upgrade to premium in order to get seats. They then separated one of the couples with premium seating without notice so some other couple could sit next to each other. Their website didn't allow us to use an electronic boarding pass. Its cumbersome and uninformative. Some of the attendants are incredibly rude."
Výhody: "This was my first time flying on LATAM and I will definitely use them again. Service and crew was very good."
Nevýhody: "The only thing I didn't like about the plane was my seat. I'm a small guy and I felt the seat was a bit tight."
Výhody: "The staff at the airport was very helpful. I got in the wrong line (domestic instead of international) but they still checked me in and my luggage. I had to go over to the international line to drop my luggage and didn't have to get in line once again. The crew was very nice and I was impressed that we received a meal for a 4 hour flight. Although I understand it was considered an international flight, I wasn't expecting a full blown meal. SUPER GREAT!"
Výhody: "While I had no problem on this flight, my dealings with Latam agents in phone and in person have been horrific. I had to purchase a new ticket and dealing with them was terrible - long hold times for simple questions, incorrect ticketing, lack of empathy or service attitude. Fly Aerolieas instead."
Výhody: "While my flight attendants were all fine and everything was very good, my daughter flew w/ LATAM 3 days later than us and her experience was good on all flights except from Lima to Rio de Janeiro."
Nevýhody: "It was all very good on the flight TO Lima. No problems."
Nevýhody: "No luggage and you had 4 hours! And 20 min late. Not good"
Nevýhody: "Plane was late taking off, Crew did not provide water when requested. They were busy with beverages that they could sell at a cost."
Výhody: "We got to our destination"
Nevýhody: "Everything. Possibly the worst airline in Europe."
Výhody: "Direct flight. That’s it."
Nevýhody: "Boarding - via a bus at LHR T3. Comfort - Cramped “ Club Europe” seat with minimal legroom - same as in economy. Food - disgraceful “tapas” dish of literally one scrap of ham, an equally small piece of cheese and half a scotch egg. Crew - disinterested to the point of surliness. Entertainment - none, this being BA short haul (others can manage it but not BA)"
Výhody: "Short flight, uncrowded Embraer plane, easy check in at City airport and easy arrival at Prague."
Nevýhody: "Late departure due to “late arrival of inbound aircraft” - which seems to be the norm."
Výhody: "Customer service of the in flight crew is absent."
Výhody: "Got to Prague safely"
Nevýhody: "Old plane. Tired attendants"
Nevýhody: "finding the gate only 30 minutes before eprture in long walk for 76year old man glass of soda for $3.50"
Nevýhody: "Have to pay for everything even soda and snacks"
Nevýhody: "Never took the flight because BA would not rebook me on a later flight after delays on their side caused me to miss my original flight, even though there were seats available on the later flight. This cost me a lot of time and money, but BA made out like bandits -- selling my original seat, and then selling out the next flight (because the delay!). Nice rip-off."
Výhody: "Good food great service"
Výhody: "Check in was a breeze, and the food was good!"
Nevýhody: "Our flight was delayed d/t engine trouble, & we missed our re-booked connecting flights twice & finally our third flight was only available to a different city than originally planned.. (Newark, NJ instead of JFK) In compensation, we were offered a coffee voucher but had to dead run to catch the next flight. No time for coffee."
Nevýhody: "The guy seated next to me was too big for his seat and he took up about 20% of my seat. Absolutely disgusting. My seat should have cost 20% less because I did not have access to my full space. Crew should be trained to not allow customers who cannot fit into a single seat to only have a ticket for one seat. The crew identifies bags that do not fit, they should do the same thing with people."
Výhody: "Quick flight, good service."
Nevýhody: "No complaints about BA here! Only thing is that there was a group of rowdy young men who were very loud the entire flight, and I'd wished the flight attendants would have asked them to quiet down. But I really don't know if that's appropriate/part of their duties!"
Výhody: "Flight crew was amazing! And also appreciated the envelope for the lose change going to charity"
Nevýhody: "No free food even though international flight. Plane delayed on Tarmac. Luggage was left in London and did not make it to Prague until next day."
Nevýhody: "Forced to check carry on bag upon checking into gate despite being among first to arrive and having proper size. Then saw many with larger bags enter after us. There was room in the overhead bins. Frustrated that no reason was provided for mandatory checking of baggage, especially when having alliance priority status."
Nevýhody: "Missed planned event"
Výhody: "The crew was outstanding."
Výhody: "BA crew was much better this flight"
Nevýhody: "Crew attitudes"
Výhody: "speediness of boarding"
Nevýhody: "too slow service, it took almost to landing to get offered drinks and sale, crew weren't very efficient."
Výhody: "I made it finally to Prague."
Nevýhody: "British Airways did not have a plane available in timely manner. They were jerking us around with the departure time. They changed the departure time over 6x. The range was zero to 3 hours late. Finally, we departed about 80 minutes late. The blame was on weather but I did not believe them. I looked from the window - weather was fine with slight drizzle and about 3000 ft overcast. Also, the flight to Prague had no food but mostly no drinks no sodas. I'm questioning their business practices when they were asking about 5 pounds for a drink. I will fly with some other airlines next time."
Výhody: "Just perfect ⭐️⭐️⭐️⭐️⭐️"
Nevýhody: "Nothing wrong"
Nevýhody: "got to the check-i counter and didn;t realize my ticket didn't include a checked bag. Was charged 65 pounds.---a bit high in my opinion. The disclosure was not at all prominent. Was surprised and disappointed at the price. Also, was never served water during the overnight flight. Am accustomed to flight attendants coming through the cabin a couple of times with water."
Nevýhody: "The time it takes for a full 777 aircraft to empty is excessive. Airlines must think outside the box and view the experience from the customers' perspective to create two or more points of exit."
Výhody: "Easy flight"
Nevýhody: "No food or even water was available without paying"
Výhody: "New plane"
Nevýhody: "THEY CHARGE FOR ALL DRINKS APART FROM WATER Tight leg room"
Nevýhody: "Cabin crew seemed uninterested in passengers. Hot food was honestly disgusting and there were no snacks other than a sugary chocolate bar"
Nevýhody: "Tight seats ,almost missed flight due to second security check at heathrow"
Výhody: "Flight nice, crew pleasant."
Nevýhody: "Now have to pay for water and soda! How low can British Air go. Didn't think they were trying to become Ryan Air!"
Výhody: "Having a little bit more room, footrest and legrest do really make a difference on the long haul flight. The little touches like being greeted with a glass of wine or water, having proper silverware with the main meal really mitigate the general misery of long haul flying. The main meal is really quite delicious as well. You also get provided with socks, toothbrush, mask and nice headphones."
Nevýhody: "Honestly, the seats are really quite hard and could use a little more padding! They give you a little cushion which I ended up sitting on to relieve pressure on my tailbone. The coffee that came with the box lunch was fine but if you wanted cream you were out of luck. Instead a tiny amount of milk was provided. At least you got some caffeine!"
Výhody: "New plane. Adequate comfortable seating. Relatively punctual."
Nevýhody: "You have to buy even water so it feels like a low cost airline."
Nevýhody: "way too much of bad to be listed. But can say for certainty that I will avoid to book with BA in the near future."
Výhody: "Earlier arrival"
Nevýhody: "Not enough room tor luggage, I did not have any, but many people had too much, they were not able to put it in the available space. People should NOT be allowed to take soo much luggage into the cabin. In Prague it took more than 30 minutes to get our bags!!!!The WORST I EVER EXPERIENCED..."
Nevýhody: "Delayed as usual"
Nevýhody: "Having paid for a seat 3 months ago, I arrived at the airport to find that I was a standby passenger."
Výhody: "The crew were extremely friendly and helpful."
Nevýhody: "Considering there were a couple of empty seats I don't see why I had to check my bag."
Výhody: "Liked that we were on time and boarding was organized. The food was excellent considering it was cabin food. Like the fact the crew kept asking if we wanted water, juice through out the flight. They were very attentive and quite nice."
Nevýhody: "Seats are too close together and there is not much leg room or elbow room. Not too many movie choices as the majority we saw on the flight to London. We experienced turbulence during the flight and there was no communication from the pilot found that a bit odd. Just to set everyone's mind at ease I expected something to be said from the cockpit."
Výhody: "Flight was delayed because of no AC, but we were put on another plane and the flight was only delayed an hour"
Nevýhody: "Initial boarding. We stood in line for at least 30 - 45 mins to board the plane"
Nevýhody: "Only food options had to be purchased. Not even coffee was offerrrd."
Výhody: "the crew and pilot were particularly nice and informative"
Nevýhody: "We purchased upgrades to an exit row seat because my knee locks up when cooped up for that long. They changed the plane and I understand that happens but they denied our refund request with 7 days deadline to re-request. So now we have to spend valuable vacation time dealing with their incompetency"
Výhody: "Kind and helpful staff, clean plane, generous food and drink service"
Nevýhody: "Very cramped and thin seats, and rather hot temp in the cabin"
Nevýhody: "There was a loose screw on the plane and they did not detect it until the flight was about to take off! We had a delay -- though not too long, this was preventable."
Výhody: "Great customer service"
Nevýhody: "One of BA system was down which did delay us"
Výhody: "They changed my seat when I asked them too."
Nevýhody: "The stewardess told me for the last meal, that they ran out the no. Vegetarian meal so I must choose the veg one. Later he said he gave me the preference for the earlier meal so this one shouldn't be a problem if I didn't get what I asked for. Totally blew my mind. The audacity with which he gave me his explanation was extraordinary. Sorry British airways, don't need that attitude. Wrote to them about this, haven't yet replied back. The flight was pretty old by itself. Not like the ones that go from London to United States. The Seats were smaller and had a very uneasy contour, the entire plane just looked a little banged up. The crew always seemed in a rush, to busy to even hear or look around."
Nevýhody: "BA lounge sucks big deal! Awful food, full of old and sleeping people, felt like a nursing home."
Výhody: "No crying babies."
Nevýhody: "Late, late, late. Then they informed me that they didn't know where my luggage was. What a crummy, long day."
Výhody: "The on-board entertainment"
Nevýhody: "More food, more water"
Nevýhody: "30 min late, exaggerated extra charge for a small suitcase, food was a dry sandwich."
Výhody: "Flight left on time."
Nevýhody: "In old section of Lisbon airport, and inadequate space to conduct orderly and efficient boarding Both deplaning and re boarding done via movable ramps and passage to and from exposed to weather (thankfully not raining)."
Nevýhody: "Checked bag fee was expensive at $120 per bag. For the two of us bags cost $240. The plane boarded late this departed and arrived late. Otherwise a very good flight. Very comfortable, all Amenities worked, the plane was clean and the staff accommodating."
Nevýhody: "Left late, arrived late, missed my connection"
Výhody: "on time, food was good"
Nevýhody: "seats are hard, painful for 7 hours..... crew was very noisy, very rough they kept hitting my arm. male crew hit the back of my seat to wake me up, he took away my food due to me sleeping."
Výhody: "I flew business class - very good seats. TAP also flies an older plane on this route- not fully reclining"
Nevýhody: "Boarding process too slow and delayed. Soup, always appreciated was lukewarm"
Nevýhody: "Long wait on crowded hot bus to the plane."
Nevýhody: "Delayed! Got home around 3am. This shouldnt be like this. Precautions need to be taken."
Nevýhody: "Flight#1 was late. I missed the connecting flight to Basel. I have to stay overnight in Brussels and fly VERY early to Basel in the morning."
Výhody: "Great food. Arrive and flying"
Výhody: "the food was excellent. I was very pleasantly surprised by the quality of the food. Nice to have blanket and pillow provided."
Nevýhody: "leg room was about average, but still tight. Very few airlines provide enough leg room these days."
Výhody: "The crew and passengers were in a great mood on a Saturday night flight feom Orly to LIS"
Nevýhody: "There were papers and debris from previous flight still on the floor. Clearly they did not vacuum. If yoy want piece and quiet, this is not thw late flight for you."
Nevýhody: "At checkin in Miami, Agent at the counter was utmost arrogant with no customer skills whatsoever, lack of manners, the whole counter operated like some bad dream circus. Luggage fee you learn about at checkin is the cheapest scam ever!"
Výhody: "The web page said that I did not have to pay for my baggage, but I had to pay an expensive price."
Nevýhody: "You have to add the price that we really going to pay, not a price to make the people think that it is a cheap price."
Výhody: "Great flight, friendly and helpful crew."
Nevýhody: "Didn’t connect to entertainment didnt"
Nevýhody: "Tap changed the times on my original flight from Portugal to Rome then changed the times from my first flight from Boston to Portugal making it impossible to connect from Portugal to Rome.both flights were tap airlines. We were charged 462.00 extra to take the next flight out 3hours later. We were charged twice for the same flight from Portugal to Rome. It was not our fault that we could not connect in Portugal, every other airlines would make resonable accommodations with out any extra charge. We both feel cheated by tap airlines and it made our vacation very stressful trying to resolve the double charge. It has not been resolved as of yet and we our very disappointed on how we were treated. can’t get anything other than the blame being passed around."
Výhody: "food and comfort was okay.."
Nevýhody: "Outbound flight - Miami check -in personal was extremely unfriendly for no reason - got charged $160 - although have not received an upgrade - the connection flight had 3h delay- resulted and 8h waiting time at the Lisbon airport after an already 10h flight"
Výhody: "The staff were very friendly and helpful"
Nevýhody: "Not much leg room"
Výhody: "Always the good attention."
Nevýhody: "The delay of the flight without announcing it"
Nevýhody: "This event refers to my TAP flight from Lisbon to Heathrow on 21-Jan-2018. We arrived to the airport nearly 2 hours before departure time, waited 35min in the security checks and my girlfriend was held 20min in the passport control. While she was queuing for the 2no police officers to check her passport, an airport assistant came to the queue and asked who was due to board in TP364 to Heathrow. She was made aware that my girlfriend was there due to board that flight. In the meantime I made my way to the gate to make the gate assistants aware that she was held in the passport checks and was already on her way to the gate. Having said that, the zealous assistants in the gate have closed the gate in front of me, 18min before scheduled departure time and - "very kindly" - told me that I wouldn't be boarding that flight anymore even though my girlfriend have arrived in the meantime. One can imagine the frustration I felt finding out that the flight departure was delayed and that the flight actually departed 40min late. At that time I was already suffering the extortion of the customer service from TAP, claiming from me circa 400Eur from each of us for a one way ticket in the next flight to London. Therefore... until I remember this... I AM NOT FLYING TAP ANYMORE... I am very proud of being Portuguese but in similar situations that occurred with me flying British Airways, Lufthansa or Air Italia, I have always been treated with much more respect and customer care!"
Výhody: "Flight crew was friendly."
Nevýhody: "Not being told up front of having to pay for my luggage. First I was over charged on departure ($90.00) and also having to pay on return flight. Travel agent never made us aware of this."
Výhody: "Clean plane"
Nevýhody: "Chairs not reclinable in "green" section. What is this, a caste system?!?"
Nevýhody: "When I booked the ticker online I was informed that I can take up to 23kg luggage, but when I checked in, I had to pay over $120 per person for luggage...I was very disappointed with th ideas treatment"
Výhody: "Left on time, arrived early. Food and snacks were good. Very attentive crew."
Nevýhody: "Can't think of anything."
Nevýhody: "Flight was delayed by over 5 hours"
Výhody: "The crew was very attentive and helpful"
Nevýhody: "It was hot in the cabin. The lights were turned on and off without an announcement and without much time to sleep."
Výhody: "Plane and comfort"
Nevýhody: "Food and entertainment needs to be better. The transfer over to cologne from Portugal was a bit hectic due to customs and we just made it in time for our flight. Need a better system to verify the passports."
Výhody: "Good entertainment system"
Nevýhody: "Flight crew could have been more polite"
Výhody: "The fact that children were served first."
Výhody: "Nothing so far since I'm not in Miami yet but in.. Newark."
Nevýhody: "Delay, horrible reschedule, missed flight due to a lack of time between departure and arrival, no communication, poor solutions, I had to pay for a hotel and food on my own. Goodbye TAP."
Výhody: "The on-board entertainment was decent, as they had pretty recent films available to view. The on-flight attendants were very friendly and professional."
Nevýhody: "I'm an average sized skinny male (5'11"/ 180 cm), and I almost literally couldn't fit in my seat. These airlines are doing everything save on costs by jamming as many people as possible onto an aircraft...this makes for a terribly uncomfortable 12hr long red-eye flight. The food was mediocre at best (my gf actually got sick from it), and the boarding process was anything but organized, allowing anyone to board at any given time. It was very hectic and took far too long."
Nevýhody: "They cancelled the flight, losted the baggage and couldn't help to resolve the problem. They also lied about the flight they wanted to replace to solve the problem which even didn't exist in their company. So, I will never ever take the flight from this compound again."
Nevýhody: "They gave my 70-year old mother only a few hours notice that they were changing her one-stop four-hour 6AM flight into an 8AM multi stop 14-hour marathon. In fact, she was already asleep when they changed her flight, so she was already at the airport when she found out about the change. To do this to a 70-year old woman is reprehensible. Worse, after 2-hours with customer service, nobody there made any real attempt to remedy the situation or offer any compensation. Worst airline experience EVER."
Výhody: "Just about everything"
Nevýhody: "The connecting flights with BLUEJET"
Výhody: "Great service on board, very attentive crew. Great food (Yes, it was good), modern aircraft."
Nevýhody: "The boarding process at Terminal could be easier and simpler. They told us to set up lines way before the actual call."
Nevýhody: "Flight left without us"
Výhody: "the service from the crew was ok"
Nevýhody: "The plane was very old for such as long trip. Seats very uncomfortable and no enough space to stretch your legs. the entertainment system was very old as well, so the experience for such a long trip was very poor."
Nevýhody: "I got food poisoning from the dinner that was served. The crew was very helpful though"
Nevýhody: "The flight was 45 min late and nobody seemed to bother about it"
Výhody: "Great flying as always. Best leg room anywhere."
Nevýhody: "On flight food."
Nevýhody: "They didn't hold the flight for a minor delay of our flight into Lisbon."
Nevýhody: "i could had something sweet, but it was ok anyway"
Výhody: "TAP counter staff helped get seat assignments for knee injury. New aircraft with good video system and comfortable seats in Economy Plus. Crew was helpful. Food OK. Arrived on time."
Nevýhody: "Not TAP's fault, but long lines at customs and security at Lisbon Airport made us run to arrive at gate for next flight. Again, not TAP's fault, but additional security check at the waiting area, opening carry-on baggage and emptying my purse seemed over the top."
Nevýhody: "Schedule was impossible to make the connection due to the need to go through customs which took 45min. Flight was delayed and we missed our connection. The delay was over 6hrs which was rough."
Výhody: "Crew were friendly, and the food and wine were good."
Nevýhody: "Almost not enough leg room to fit in the seat, boarding was a confusing process on both legs."
Výhody: "Great service, spoke English, and offered a meal for the flight! Fantastic, will fly with TAP Portugal again."
Výhody: "Pretty decent food for a plane, reminded me of old United jet"
Nevýhody: "No USB plugs or outlets, old plane"
Výhody: "On time, good service."
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