More healthy food options.
A to Z on this flight was just great!
Výhody: "Again seats space could be better. Crews were very attentive."
Nevýhody: "Other passengers reclining their seats could be a nuisance..."
Výhody: "The boarding process was easy and straightforward, the seats were comfortable and had individual entertainment screens, the crew was very polite and helpful. For meals, everyone was given a printed menu at the start of the flight so that meal options could be easily made."
Nevýhody: "My only complaint is that I would have liked to see more frequent offers for water refills during the flight, since water cups are so small and staying well hydrated on flights is difficult but essential."
Výhody: "SQ always has the best looking flight attendants"
Výhody: "The crew is always amazing: highly professional, attentive and friendly. The whole experience with Singapore Airlines is always a treat."
Výhody: "Flat bed is wide and comfortable. Cabin crew was excellent."
Výhody: "Great seating"
Nevýhody: "Free internet in long flights"
Výhody: "Newer Aircraft and very convenient"
Nevýhody: "I dont see any thing to improve"
Výhody: "Excellent crew and very well dressed and always smiling"
Nevýhody: "The lights were switched off for a very long time. That can be avoided"
Výhody: "Great foods and services"
Nevýhody: "The plane needs upgrade business class seats"
Výhody: "Flight attendants were very friendly, professional and helpful"
Výhody: "All crew members are very friendly and helpful, good service."
Nevýhody: "All over flight i feel good time, i don't feel boring all friendly staff, good service choice of food i like."
Výhody: "Crew were very good. Cabin was also much better than Qantas premium economy cabin."
Nevýhody: "Had premium economy seat. Not the most comfortable on the tailbone for some reason."
Výhody: "Crew amazing. Seat super comfortable"
Výhody: "The crews on board were amazing!"
Nevýhody: "The service from the ground staffs are not as good a the crews onboard."
Výhody: "Dim sum between Hong Kong & Singapore."
Výhody: "Extra leg room, great service and good food."
Nevýhody: "The entertainment system feels dated (no touch screen) manual rewinding of movies, selection of movies"
Výhody: "Nothing beats Singapore SQ!"
Výhody: "The flight attendants are very attractive and attentive. They do make an effort to make one’s trip pleasurable."
Nevýhody: "Need to update the planes.."
Výhody: "Basics are covered. TV screen is big but otherwise nothing special."
Nevýhody: "It is so annoying they want you to pay an extra $20 to pre book any seat. If you need the extra $20 that much, charge me in the original fare! Don't nickel and dime me. At check in they couldn't even get my child seated beside me although a change was made last minute at the gate. Every other airline I've flown recently was better. Sri Lankan and Emirates FAR better service."
Výhody: "Space in economy seat was good. Huge selection of movies. Food was tasty. On flights to Frankfurt, Singapore Airlines may want to keep more sparkling water in stock, as Europeans prefer this to still water."
Nevýhody: "There was a smell in the plane when I first arrived like vomit. It may have been the cleaning supplies."
Výhody: "check in went smoothly. helper was friendly and helpful."
Výhody: "The trip was horrible we have to sit separately three places."
Výhody: "Top notch service. Very comfortable in business class. Very attentive. Would definitely fly with them again."
Nevýhody: "The desserts. The bun."
Výhody: "What can I say about a flight of this length? Its always an epic journey to go from the US to Asia. However I will say that with Singapore Airlines things are a lot easier. Excellent crew who were always willing to help with my fondness for a beer. Food was as expected and up to the standard of Singapore Airlines. All round it was a long trip made a lot easier......5 stars."
Výhody: "Very good service"
Nevýhody: "Very poor entertainment. Upgrade options at the transfer desk not very clear and the staff present there not courteous"
Výhody: "I dropped my scarf and only realized after I was seated. People were still boarding and I told a young man attendant and he found it and brought it to me. And he was such a gentleman too! Wish I knew his name but it was Frankfurt to JFK 835am flight on April 3rd. Thank you again!"
Výhody: "Great entertainment system for a short haul fl flight"
Nevýhody: "Terrible food"
Výhody: "Comfortable seats roomy 30kg allowance good a ttention form staff witohut fussing'"
Výhody: "Food was ok"
Nevýhody: "Entertainment system are old age and poor quality TFT screen"
Výhody: "The plane had decent leg room, the food was great, service was excellent. I have no complaints. Snacks were handed out pretty regularly which was great. In flight entertainment was good too. I'll definitely fly Singapore again, I liked it better than other Asian airlines."
Výhody: "The people were excellent."
Nevýhody: "I had planned to check an extra piece of luggage, gifts and purchases for church needs. They wanted to charge me $3,655(!!!) for that. Absurd. I had to leave the suitcase behind. I will probably fly on a different airline whenever I go to Russia now."
Výhody: "Classy cabin staff"
Výhody: "crew was very polite and cheerful."
Výhody: "The presence and attitude of the flight attendants were highly pleasant and accommodating. The entire flight was very comfortable and made the 9 hour journey from Manchester to Houston Texas fast and enjoyable. The flight attendants always had a wonderful smile which felt genuine many a time and always made an effort to speak at the level of the passenger. When I had trouble connecting to the Wifi, one attendant even knelt down and connected my phone manually as I was not tech savvy in this regard. The food was of much higher quality as well compared to other airlines I traveled with on this trip."
Nevýhody: "Really the only issue was there was a 2 hour delay on departure, however this was due to issues out of control of the airline and I did not mind as the airline's ambience and my experience with it overshadowed any delays."
Výhody: "Helpful staff and a comfortable trip. A plus all the way around"
Výhody: "Staff managed to change seating due to height. Very accommodating."
Nevýhody: "Entertainment console dated. Sound very crackly. Video images not sharp."
Nevýhody: "Food was very poor."
Výhody: "Some of the Korean food was tasty The flight wasn't full so we had a spare seat between us, That made economy barely tolerable."
Nevýhody: "The seats in economy are now Way TOO SMALL! You better start calling Economy - "Stearage"! Food was not as good as on past flights with SA. Movie selection not as good as past SA flights. Earphones supplied are horrible!!!"
Výhody: "Overall service, good leg space."
Nevýhody: "We were seated in the same section with four babies."
Výhody: "Loved the crew. Really helpful."
Nevýhody: "1) while boarding you should keep families with kids (at least till 6yrs of age or with disabilities) prior to other people... 2) food was ok ok"
Nevýhody: "Old planes and screens."
Výhody: "Staff friendly and efficient"
Nevýhody: "No complaints"
Výhody: "Aircraft was OK."
Nevýhody: "Cabin crew service can definitely be better. Should offer more snacks for long flights."
Výhody: "Crew was very attentive and professional"
Nevýhody: "Return flight the movies were the same as three weeks earlier."
Výhody: "Fast boarding and crew"
Nevýhody: "Food was terrible even for plane food was unacceptable the headphones jacks are all half way working u have to wiggle the end to make it work the chairs are very stiff and uncomfortable next time looking for another airline"
Výhody: "Nothing about this airline. Will avoid flying through Delta if they allow their team to lie to their passengers. Both land crew and onboard crew were disrespectful to their passengers."
Nevýhody: "agent boarding delayed boarding because she wanted everyone to check their bags. A flight that was leaving 2 minutes later than our flight started boarding before our plane. It wasn't that the 2 planes arrived at different times. The agent was just horrible. In the end, she lied to the passengers that there were no overhead space left. When I went to get my seat, most of the overhead space was empty!! I had to check-in my bag and my bag was damaged by the delta crew."
Nevýhody: "Seat wasn't comfortable"
Nevýhody: "Delays both in DETROIT and a huge delay in Shanghai."
Výhody: "Easy, fast, simple. Not crowded."
Nevýhody: "Flight was cancelled and rebooking was poorly handled. Might get bumped from rebooked flight as well."
Výhody: "Clean Washroom"
Nevýhody: "N A"
Nevýhody: "Our itinerary was canceled"
Výhody: "The crew was great."
Nevýhody: "The price of my ticket"
Nevýhody: "Too much delay - departure was planned on March 15 @ 7 pm and take off happened on March 16 @ 12pm - a complete failure!!!!"
Výhody: "Crew was amazing"
Nevýhody: "If you could figure out how to get online wifi..."
Výhody: "Very bad crew. Seats very uncomfortable"
Nevýhody: "Crew could have been better"
Nevýhody: "I missed my flight due to Tsa"
Výhody: "Complimentary beverages."
Nevýhody: "Chicken and pasta for dinner"
Výhody: "very nice and willing stewardesses"
Nevýhody: "tragic little place for legs, lack of space"
Výhody: "Direct flight to Prague ; crew was very courteous and apologetic for being late"
Nevýhody: "The seat could not recline (26F) and for a long overnight flight of 9 hrs it was very uncomfortable"
Výhody: "Smooth. Fast boarding"
Výhody: "Everyone is working the gate and on the plane were amazing!"
Výhody: "Great service, on time."
Nevýhody: "Could not print subsequent AeroMexico flight segment boarding pass."
Výhody: "This was my cousins first time flying and the Flight Attendants made her feel very welcomed. They all were very personable."
Výhody: "Happy to get an earlier flight - and was put in ComfortPlus"
Nevýhody: "Small plane, no entertainment (movies, music)"
Výhody: "Punctual departures. Adequate overheard space."
Nevýhody: "Food was mediocre for a 5-6 hour flight. I expected a little bit more."
Výhody: "I loved the check-in reminders, up-to-date flight info, and overall friendliness and helpfulness of the attendants."
Výhody: "It was on time. Flight attendants were courteous. There were snacks."
Výhody: "The boarding was easy, crew was super and the travel was awesome."
Výhody: "The Delta check-in at RDU was terribly understaffed with only 2 agents handling baggage drop-off for a fully booked Boeing 757. I waited over 1 hour and got to the gate at the last minute. Poorly managed! The flight crew was great though! Very attentive service even in the economy class!"
Nevýhody: "The food could be better."
Nevýhody: "The airplane was freezing cold. I had on a sweater and jacket and was unbearably cold. The entire plane was miserable. There weren’t any blankets either...this is not the"
Výhody: "On Tim and friendly"
Výhody: "Good flight crew"
Nevýhody: "Flight was delayed with no explanation."
Nevýhody: "After fully boarding the plane, we all had to leave because the air conditioning failed. We've traveled five times on Delta this year and every trip has had a significant delay."
Výhody: "Layout of aircraft."
Nevýhody: "USB port barely accessible. Also, it didn't seem to work."
Nevýhody: "Flight overbooked and the gate paid no attention to how many bags were being brought onboard. Was forced to check my carry on. I hope it arrived."
Výhody: "Service from the crew."
Nevýhody: "Quality and comfort of seats. Quality of food. The TV screen was from the 80s."
Výhody: "Flight attendants were extremely nice to my baby and me. Didn't feel rushed. Nice variety of snacks."
Výhody: "there was NOTHING good about the trip from nc to atl to fl!"
Nevýhody: "where should i start? my flight was delayed leaving NC to ATL. after standing in line for over an hr trying to speak to someone about the issue. i was notified on my phone i could keep my current flight or rebook of course i wanted to keep my current flight since it was my birthday weekend. i then called delta (in nc) for help since they told us we wouldnt make our 1030 flight and we might have to stay in a hotel that night until we could rebook the flight. not cool! i was told by a person (in nc)about what i should do once landed in ATL. they were beyond rude. they turned their backs or gave half answers. when asked about the hotel for the night they told me they werent going to handle that and i had to pay for a hotel AFTER i was just told by a delta agent that if i had to stay overnight my hotel was going to be covered. i then again called a delta agent in ATL after being informed that my status on the stand by list wasnt activated and i had less than 10 mins to make it to the next terminal and try to get activated and i would probably not get onto that flight to leave ATL. we were told that we had to stay in the terminal that night. my whole trip could have been ruined from the start from the flight being delayed in NC to talking to rude delta agents in NC and ATL. my flight status being one thing and then finding out it was something else. i never had to deal with something like this."
Výhody: "Easy flight. Plane and crew were fine"
Nevýhody: "It was a short flight but no entertainment on this plane."
Nevýhody: "All "carry-ons" were taken at the jetway, which was fine. But, when we landed, as passengers were trying to get off of the plane, the attendants were putting all of the collected luggage at the entry to the jetway. It created congestion. Then, anyone who had luggage, had to lineup against the side of the jetway, awaiting their luggage, and increasing the congestion. First, it was inconvenient. Worse, if there was any kind of emergency, I believe it would have created a unsafe environment. Very Poor Design & Process ! ! !"
Výhody: "The food was good and the staff was competent and friendly. There was a large choice of inflight entertainment (but the sound was mushy)."
Nevýhody: "Although more comfortable than most, the seats were cramped (for 10 hours). Boarding was delayed 30", but we did not take off for 3 more hours. I really don't know why. It felt like the NYC MTA: poor communications. The boarding process required an avoidable half hour of standing in lines."
Výhody: "Great gate crew. Cabin crew was nice, but busy. On time arrival."
Nevýhody: "First day our flight got canceled 1 hour before leaving the airport. No good explanation given. Planes were landing and departing from Columbus just our flight got cancelled which made no sense. Over the phone no one was really helpful. Very bad experience with Delta"
Nevýhody: "Missed connection"
Nevýhody: "Delayed 2.5 hours"
Nevýhody: "Everything that could have gone wrong with my flights, went wrong. On my way from LA to Raleigh (through Atlanta), I was affected by the weather conditions at Atlanta. I understand that the weather is beyond Delta's scope of control, but customer service is not. I had to wait in line at LAX for 8 hours to even get information on what had happened, and what solutions were available. The customer service call center was collapsed, and at the airport counters at one point there was ONLY ONE DELTA REPRESENTATIVE serving a line of more than 100 upset customers. This IS Delta's fault, and it is unacceptable. This definitely was under Delta's control, but in order to save a few dollars in overtime for emergency staff Delta was willing to let its customers make terribly long lines, miss their flights, their connections and consequently their commitments. It is disappointing to observe how Delta believes that a few dollars saved on extra staff and emergency measures can offset the irreparable long term damage to its business due to upset customers. My way back from Raleigh to Los Angeles was also a disaster. Without any type of explanation and nothing more than an email announcing the change, the nonstop flight I bought was replaced by a 1-stop flight with connection in Atlanta. This was NOT THE PRODUCT I PURCHASED. There is a reason I paid a premium for a nonstop flight, and Delta did not hesitate in providing me with a less valuable product without any explanation or refund. Delta prioritizes its operational metrics - an obsession to fill and overbook its capacity - over its customers' experience, one again under the foolish belief that short term savings in any way offset the long term damage of disappointed and alienated customers. I will NEVER FLY DELTA AGAIN. I will do whatever I can to transmit my experience to everyone I know. At a time where major airline carriers are in the spotlight due to abusive practices (i.e. the United passenger case), I still find hope in knowing that alternatives such as Southwest still put their customers first, over the ethereal benefits that a few-dollar savings in operational expenses can provide."
Nevýhody: "That I missed my son graduating from the Air Force"
Výhody: "Everything else good."
Výhody: "Great service, a lot of food, good entertainment"
Nevýhody: "I don't understand why people take babies on red eyes. It makes the flight so unpleasant. I wish airlines would discourage this."
Nevýhody: "The seat was very uncomfortable in delta comfort zone."
Nevýhody: "With only one gate attendant, boarding was slow and unorganized."
Výhody: "The cookies on board were tasty."
Nevýhody: "There was no gate agent until another passenger went all the way to another gate to retrieve one. The flight kept getting delayed, but no one made any announcements about why or even that there was a delay. Passengers just kept noticing the time change on the flight info board. On board, if you didn't buy into Delta's classist system of paying for an "extra comfort" seat (which, by the way, is a regular seat), you were seated in a tiny shoved in extra row where even my 8 year old's knees bumped the seat in front of us while seated. I will never fly Delta again, particularly with them being one of the priciest options."
Výhody: "Nothing really."
Nevýhody: "Arrived at airport at 08:00a for 09:10a flight. Delay for weather, then crew rest, then cancelled ~6 hours later. All while sitting in the airport like a dope. Put on a flight with overnight in LGA, but they could not tell us if a voucher would be provided. Usual story since the govt does not mandate the airlines do better. Was not advised to try standby on other later flights, which worked. Finally landing in BOS, we sat for 45+ min waiting for a third person to flag the plan to the gate. Understand why, but really annoying after such a long day full of delays. Felt many areas could have been handled better. Each person individually tried, but in aggregate it was a mess."
Výhody: "The crew and everyone was very informative and helpful in keeping us informed about our delays."
Nevýhody: "Our flight was delayed 3 hrs also, my baggage was damaged."
Výhody: "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund."
Nevýhody: "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund."
Nevýhody: "Vegetarian food. 30% of people are vegetarian"
Výhody: "Turkish Airlines is my favorite airline going to Europe. We even did the 20 hr layover in Istanbul and had a great time staying for a couple of nights going and coming back. Staff is always friendly and the food is amazing. The food in coach is as good as first class on some US domestic flights"
Nevýhody: "It's an airplane, there's not much to make it better besides giving more seat room. TA gives free drinks, a couple of meals, blankets, and the travel bag, only a snobby priss would gripe about flying with them. I've flown enough budget airlines that give you NOTHING that I love flying TA!"
Výhody: "Crew was amazing. Very helpful"
Nevýhody: "Seating was cramped. Other travelers were not very cooperative"
Výhody: "The seat is comfortable"
Výhody: "The bathroom was clean in the beginning of the flight. Speak some English ."
Nevýhody: "Their crew wars lazy . In 12 h flight I got coffee only once . The food was ok, bread was old. Airplane was dirty. Called for flight attendant but had to go to look for them by myself . By the end of the flight there was hardly any jews laughed and no Lamons. The plane was not ready to be full Of people."
Výhody: "Food and entertainment was great"
Výhody: "Excellent service, great to see people smiling and happy to be there."
Nevýhody: "Their WiFi is terrible."
Nevýhody: "space little cramped but maybe same with other airlines in economy."
Výhody: "The inflight entertainment."
Nevýhody: "Boarding and check in makes me want to never fly with Turkish air again. Worst customer service ever!!!"
Výhody: "It was a short flight. Lemonade"
Výhody: "From beginning to end - it was a great flight. Food was exceptional as well as service."
Výhody: "We weren't seated together at first but they helped once we were on the plane"
Výhody: "(see above)"
Nevýhody: "(see above)"
Výhody: "Great Service. Polite staff and very impressive service, snacks, food and courtesy."
Výhody: "The only thing that I liked was that I got to spend time in Turkey which is beautiful and had friendly people outside of the airport."
Nevýhody: "Customer service sucked! Especially in Amman and Turkey . No one would help you when you need it in the airports and their desks are not open long enough to get the help that you need in Amman. Also, when you ask the information desk at the airport in Amman to call someone from Turkish Airlines they tell you that they can't because they won't come. I hope that this feedback would be used to make the airlines better because Turkey is truly a beautiful place."
Výhody: "It's always pleasure to travel with Turkish airlines."
Výhody: "great vegetarian food"
Nevýhody: "very short time layover between arrival and departure in istanbul by time we departed the plane which landed on time at 12.30 we got on bus that got top terminal at 12.45 and ran crazy fast to get to boarding for flight leaving 13.25. flight that close together are very stressful and unreliable"
Výhody: "Great entertainment systems"
Nevýhody: "Leg room was especially tight."
Nevýhody: "In flight entertainment system was not functioning. Turkish refused to provide hotel in Istanbul as per their policy even after being told by Turkish employees in the USA and France that this would be provided due to my 20 hour layover. I will not fly Turkish again in the future."
Výhody: "Quick boarding , the crew was awesome and very helpful. Great service all around"
Nevýhody: "The flight was delayed but they couldn't tell us how late it was , but thanks to Kayak knew it was 40 mins delayed."
Výhody: "Excellent cabin crew, food and entertainment"
Nevýhody: "Connection time between arrival time from Tel Aviv to Miami was very short. We had to sprint from the transit security area, through the crowded main terminal, to gate 705 to our sole connecting flight to Miami. A bus or other form of transportation should be provided to gates that are very far away. We were the last ones to board. Private security staff at the gate prior to boarding the bus to take us to the plane confiscated my Bluetooth headphones under the assumption that they fell under TSA's prohibited electronic devices (which they do not). When on board the plane, I noticed another passenger with similar headphones which were not confiscated- selective enforcement."
Výhody: "Almost everything but the checkin process at JFK with Turkish Air agent speaking poor English and casting doubt that everything is going to be fine with my trip. Instead she was reacting "the rules are changing every day" and didn't not weather I should need visa for my native country (?!) although I have showed I was born in that country (Macedonia) and the holders of US passports (which I am) -- do not need entry visa to that country. Everything else was good or excellent -- especially food and airplane crew."
Nevýhody: "The checkin process at JFK with Turkish Air agent at JFK (New York) on May 24 - 2017."
Výhody: "There is nothing bad that I can say about the trip. From the hot towels to refresh yourself to the friendly crew to the food. The entertainment choices were good and easy to use. I would defiantly fly with them again."
Výhody: "My first flight with a different airline."
Nevýhody: "A very rude ticket sales woman in Turkish Airline Kiosk, wandering an airport for two hours due to untrained staff and Turkish Airlune "help desk", being cheated out of $400, and finding my baggage smashed up."
Nevýhody: "Change fee was $1100.00 (that is eleven hundred dollars) for the return trip"
Výhody: "Service was nice, crew was very respectful and the gift were well within accomidation"
Nevýhody: "Leaving the aircraft by stairs to the runway"
Výhody: "I liked the fact that I was not bothered by any background sounds while listening to a movie on the Turkish Airlines headphones. The crew was very nice, and the food was fantastic."
Nevýhody: "The boarding process was a bit unorganized and took a long time as a result."
Výhody: "Flight attendance service is great"
Nevýhody: "Boarding process too complicated with several security check points make the travel more difficult"
Nevýhody: "Crew was slow to pick up trays."
Nevýhody: "On of stewardess was very rude ."
Nevýhody: "We end up spending almost 1,200 use extra to reach Washington and return to Yaounde."
Výhody: "Every thing, the etertainment on the over the Atlantic is exceptional great with many good and new movies. The flight map is very informative. The food very good and the free offer of drinks and sandwiches is great service."
Nevýhody: "I lost my connection flight because of TA, they lost my luggage + they almost lost my passport... (it goes much deeper but I don't wanna dig in it)"
Výhody: "Everything was great , food, crew , fly, time..... thank you for a great experience ...."
Výhody: "Good food. Great service."
Nevýhody: "Small leg room. Display of entertainment system was poor quality."
Nevýhody: "in a previous email we explained that by the time we arrived at the gate in Sao Paulo, the airline refused our boarding the plane and said only "we don't like Kayak". We never boarded the plane and there was a credit to our credit card, so why are you asking how our flight went?"
Výhody: "The food was delicious. I have never had better airplane food. The movies were super new and interesting. I did not have time in the 11 hours of flying to watch all the movies I wanted to. The flight was also incredibly smooth."
Nevýhody: "There were a few small things that could have been better (Which I'll mention), but the worst thing about the flight was the airport. Ataturk Airport is a mess. After the attempted coup, they really upped security, forcing all international flights to go through a second security screening after transferring from another airport. It's understandable but the line moved at a molasses-like speed when I had only 25 minutes to make my connecting flight. The security personnel were rude, as well. Also, when I went to make my connecting gate in Cairo, there was no one at the gate after the required boarding time (Because security had held us up), forcing some of us to board the plane without having anyone to show us onto the plane (Very scary). The flight boarding was chaotic, and no announcements were made about what we were supposed to do. Besides the lack of boarding gates, the only other serious complaint I had against Turkish Airlines (Because it really was great overall) was that the pilots and flight attendants were very hard to understand. I have taught ESL for the past 5 years, and I still had a hard time as an American understanding their English. Also, they frequently didn't understand or misunderstood questions that I would ask them. I've never had a hard time understanding flight attendants on an international flight, but I only understood about 20% of what anyone said over the loud speaker in the plane. And it's nice to be able to understand when the pilot says, "We are experiencing some turbulence and would like everyone to buckle their seatbelts until it passes." Two small things remain: 1. The bathroom trash cans were full on every flight (A small thing but makes everything feel "trashy"). 2. The flight attendants seemed unhappy, and they definitely seemed unhappy to be serving us. I can only assume they are that way because they aren't treated particularly well by their bosses."
Nevýhody: "First we did not Flight from Cairo to Istanbul because the trouble happened in Turkey I blame to KAYAK because they didn't followed up the situation and did not gave us any information also till now did not know if we flight or no that not good we tried to call the agent many time and they told us all thing is ok no change but when we review with Turkish airline the change the day and reserved in another AIRLINE Company Second : we had a one luggage was damaged from USA to CAIRO we did a report # CAI TK 56650 IN CAIRO AIRPORT but nothing happened and no one call us until now ,Please check and let us know what we can do Ehab Sargyous 409-719-2196"
Nevýhody: "I don't why the take-off and landing are late. The boarding started late! the plane stayed on the ground for minutes doing nothing! and in the end the plane arrived half an hour late!"
Výhody: "Clean, fast, & efficient"
Výhody: "The crew was much nicer and attentive."
Nevýhody: "I couldn't get free Wi-Fi on Ataturk airport. When entering my phone number, to receive code for 2 hours of free Wi Fi it couldn't recognize my number 385 099 5744368, or 385 99 5744368. Nowdays, when Wi Fi should be for free without any passwords !!!"
Výhody: "Very little"
Nevýhody: "There was a weather delay and Turkish airlines is very strict and unforgiving even when there are effected, They cancelled the entire ticket due to weather related delays. If you use Turkish Airlines you are entirely on your own. They mad us buy an entire new ticket."
Nevýhody: "Terrible experience with Turkish airlines , I had a sick father who use oxygen machine and they make him to miss his plane to New York and make him wait for 6 hours for the next plane with no oxygen tube"
Výhody: "Had a one hour delay without justification,but ended up landing in Douala first before Yaounde. Arrived at 4:30 am instead of 12:005am. Lost my bag up till now not seen."
Nevýhody: "The crew, was rude to passengers with kids"
Výhody: "plane, flight, food, service, friendly staff, time, landing/departure times, luggage delivery"
The flight had an hour delay. I paid for selected long leg seats and got other seats. The crew offered another but even worse(!?) seats.
Výhody: "This is how my trip started that day. Missed my checkin window by 10 mins do to waiting in traffic for 45 mins, because of wreck. Got to the ticket counter at 8:35 and my flight my was set to take of at 9:30. There wear others in the same boat as me, we where all flying with American. I will Never ever fly with American again! The Lady was so rude then she said we were disgrutle when we ask to speak to a manger about trying to board even though or flight didnt leave until 9:30. Not Military Friendly at all. So I ran down to Lufthansa and talk with a guy at the ticket counter that was understanding of the sistuation, he told me what to do once a Book my trip through Kayak he checked me in and got me right to the front and on the plane for the next flight that left 2 hours after my missed flight. I book my trip and got through Tsa all before my flight with american even took off. When I boared the plane the cabin crew was very helpful and laughing and joking with the passagners their smiles brighten my day and made me feel at easy. I was stressed out about missing my flight with American Airlines and that lady at the ticket counter that when on got my flight with Lufthanse I felt like they were my friends and that I have been flying with them before. I will always use Lufthansa when fliying back home back to the states! Thank you to flight crew and men and women at the ticket counters!!"
Nevýhody: "If I could change one thing it would be better food, or the drink protion size or just give out canned drinks. But over all the best flight I have taken in a long time!!"
Nevýhody: "Lufthansa disappointed. Seats were incredibly narrow and in both the airports and in the planes, the ability to charge your phone was poor."
Výhody: "The crew was fantastic, never bothered sleeping people, and had a great trip."
Nevýhody: "Nothing, best transatlantic flight I’ve had so far honestly."
Výhody: "Care was amazing plane was spacious and new lots of entertainment"
Nevýhody: "Food could have been better"
Výhody: "Clean and comfortable airplane"
Nevýhody: "Entertainment wasn’t working the entire flight"
Výhody: "Nothing. It didn't happen."
Nevýhody: "Flight to Frankfurt from Denver could have been on time so we would've made this flight to Prague."
Výhody: ",Crew was amazing, took extra care of passengers.Very polite and friendly."
Výhody: "The crew was amazing, courteous and very prompt. The airplane was very clean and comfortable. Very comfortable flight."
Nevýhody: "A seat in first class would have been even better"
Nevýhody: "A little bit turbulence"
Výhody: "Good service overall. Great crew."
Nevýhody: "Nothing in particular."
Výhody: "Great reminder. Perfect communication about dalays etc. I will book through Kayak again"
Výhody: "Once again the crew was great and helped me find a place to stow my carry on since I was in the emergency row. The snack was also very tasty."
Výhody: "We paid extra $200 round-trip so that my 6’4” tall husband and 6’2” son could have extra legroom. There was at least an extra foot of space between the end of their knees and the reclined seats in front of them. Wow. It was worth it! We had the aisle behind business class, and with only 3 middle seats vs 4, even our aisles were comfortably wide. The seat comfort has improved greatly from past flights on Lufthansa. The small pillows at each seat were comfy. We liked that the silverware was actually metal instead of plastic - nice! Loved loved loved the free good quality alcohol! Air temperature felt comfortable to us doing the entire flight – normally these flights are freezing cold."
Nevýhody: "The food was so-so. Not shocking - but you asked. At least the rolls were tasty & we loved that true unsalted butter was provided!"
Výhody: "The whole trip went smoothly. The price was right. There was a very bad storm in Charlotte before departure. Lufthansa made a delay, and I was very happy about that decision. They were very informative about connections, and emailed important information. Friendly, competent staff!"
Nevýhody: "We were advised upon check in online that we could check in but if we needed additional carry on items (1 was free) we had to pay a secondary fee. When attempting to do that online we were unable to, even though it showed the price to do so online was cheaper than the price at the gate. They made us fully check these bags once we got there and we had to pay $40 instead of the 15 or so it stated online. We had to be shuttled to the aircraft and had to wait because the first bus was closed by the operator. We had to wait until the second round for the bus to come back. During the flight the pilot did not mention any turbulence however during the entirety of the flight, including leading up to the landing of the plane, we experienced extreme rocking of the plane back and forth ( I’m aware that this does occur during landings while loosing elevation but this was an extreme case of that) and caused my colleague to get motion sickness which neither of us ever get on flights. I am very dissatisfied with this flight and operations of the airline company."
Výhody: "almost hrly refreshments courteous crew calm demeanor"
Výhody: "We had a 2 hours delay but the captain was professional and the next flight was rebooked"
Nevýhody: "We didn’t liked the food - awful chicken teriyaki, cold muffin for breakfast and the crew- so unprofessional and with attitude."
Výhody: "Everything worked very well."
Výhody: "Friendly crew and great food. Didn't have to wait long to be boarded."
Výhody: "food was above average drinks were provided often entertainment selection was great staff was well mannered and smiling"
Výhody: "Flight crew was friendly and attentive. Airplane had good amenities. On time and smooth takeoff and landing."
Výhody: "Food was good. Flight attendants were good."
Nevýhody: "Luggage didn’t make it to my final destination . The fact my luggage was lost might have made my reviews of other areas more harsh than actuality"
Nevýhody: "Delayed and therefore missing my connecting flight. Still needed to check in on time as if flight was not delayed. Being stuck in AP for 6 hours. Carry on is ltd to 8kg. My empty carry on weights 6kg. What is next with airlines? Travel without luggage? Stop gauging your customers."
Nevýhody: "Too uncomfortable for sleep, but that’s every economy flight now."
Výhody: "No problems and great food service"
Výhody: "This was my first trip to Europe and I flew Lufthansa. They really have it together on this airline. From the two meals served to the alcohol option I didn't choose, to the entertainment options on the screens to the attendants onboard. I can't find one fault with this process. I saved hundreds of dollars through this site! I'm currently only to my original destination and will update when I've returned to American soil."
Nevýhody: "I wish I had a foot rest like those in first class, but then I understand why I don't."
Výhody: "We had seats in last row 46 during flight to Munich .,it wasn’t enough legroom for me ,mom was ok . Because we were the last people who received dinner we didn’t get any choices , food was just poor for both for us but another passengers were satsifeted Crew was fantastic the best ever ,very pleasant, informative , happy to serve us . I love flighting Lufthansa , they have wonderful people working there ."
Nevýhody: "Food was poor , but drinks were great."
Výhody: "Crew did a great job making up time for late start"
Výhody: "Left on time and arrived 35 mns early, can’t beat that ( ok we had tail winds)"
Výhody: "The Lufthansa crew is always wonderful as always."
Nevýhody: "screaming and kicking child behind my seat, with no way to "escape". I had a severe cold and that was certainly not something I needed, I tried to get some rest, but that was impossible. The seats are getting smaller and smaller, hardly any legroom whatsoever. Also, what I had planned on bringing on the aircraft as carry on (which was my work equipment, tablet/printer etc), I had to check in as luggage because it was "overweight" meaning more than 8 kg and pay ADDITIONAL $200 (in addition to the $100 I already paid for one suitcase). I've seen many passengers with "heavy" carry on, which they were apparently allowed to bring into the cabin without any problems. I had never had to pay for any carry on, and I am seriously considering using another airline for future business travel."
Výhody: "Best international flight I have been on. Staff was very accommodating."
Nevýhody: "The wifi was not working, but we still had in flight entertainment."
Výhody: "Great crew, polite and helpful. Pillow and blanket were a nice touch. Will use them again!!"
Nevýhody: "The food isn't that great though it wasn't horrible. Plane was extremely warm both to me and some seated around me."
Výhody: "Comfortable seats, good leg room, pleasant staff"
Nevýhody: "We were late arriving in Prague and then waiting for my luggage only to realise after waiting till the very last luggage THAT my luggage was left in Frankfurt and I didn’t get it til 21.00hrs - totally ruining my plans for my first night in Prague!!!!"
Nevýhody: "Late one hour. Apparently equipment failure"
Výhody: "I love how Lufthansa has always been on time for me. That is why I fly with them when I can."
Nevýhody: "Seat space is limited and if one is traveling from us to India both the planes have same entertainment channels"
Nevýhody: "The special meal I got was not the same as I ordered."
Nevýhody: "Lufthansa never treats Prague as a destination almost always off stand, it never does this to a internal German flight always late arrival frustrating"
Nevýhody: "Everything was good not great"
Výhody: "Very efficient, clean and comfortable."
Výhody: "Ouldn't have been better Good choice of movies Food was fine"
Výhody: "When in the air crew attentive"
Nevýhody: "Late boarding after allowing priority customer to board, Crew then took ages to start to finish boarding and taxi , Plane sent to furtherest runway, Made little time up,"
Nevýhody: "Boarding was in organizes."
Nevýhody: "My Name is Randy Frye. I left my head phone on the plane, spoke with a Lufthansa rep they called and said I would not have time to go back for them but they would send them to me. then the flight going from Munich to Frankfurt was late so I missed my flight from Frankfurt to Dusseldorf. Waited for 3 hours then the flight to Dusseldorf was canceled. waited for 2 hours for a train ticket. then had to take another train to the airport to get a rental car. GOT TO THE HOTEL AT 11:30pm Saturday night had to be at work at 7:00am NOT HAPPY"
Výhody: "Everything was totally fine but nothing was noteworthy."
Nevýhody: "Plane was a little old and uncomfortable."
Everything went very smoothly.
Výhody: "They vere OK!"
Nevýhody: "Food and drinks!"
Nevýhody: "Austrian could learn from the likes of singapore airlines and cathay pacific: the choice of movies was pretty limited (1 italian, 1 french, 1 spanish) and the games were simply boring. The food was ok, breakfast pretty terrible (breed but no butter, reconstructiesergramingtheworstieverate.Stodwoowfs"
Výhody: "Good amount of leg space"
Nevýhody: "Flight entertainment was not fully functional. Many films would not play. The meal was also particularly bad - all three options that were available (chicken, pasta and vegetarian curry). Flight attendants often seemed very rushed."
Výhody: "They have Economy class seats on the business class. Uncomfortable."
Výhody: "No wifi or any entertainment. Flight delays and lost baggage!"
Nevýhody: "No wifi or any entertainment. Flight delays and lost baggage!"
Výhody: "The staff were nice, the flight was on time. The meal was good."
Nevýhody: "There was no pillow on board and the flight was overnight."
Výhody: "Crew was good and entertainment was great."
Nevýhody: "They charged me 200 euros for my bag and I wasn’t told that I couldn’t bring 1 luggage with me."
Nevýhody: "Team desn’t have much Client focus, seems to have more experience with cargo shipments"
Výhody: "Comfortable seat."
Nevýhody: "Quality of red wine"
Výhody: "It got me where I wanted to go, non-stop, for a reasonable price."
Nevýhody: "The economy seats seem to be narrower than they are on other airlines."
Nevýhody: "You sold wrong tickets to customers. I booked economy tickets but I got Econony lite ticket. Had to pay extra charges. You shouldn’t make money to sell lower class tickets as regular."
Nevýhody: "They were delayed on every one of my flights - missed connecting flight and had to be booked on a new flight which got in a midnight. Terrible!!"
Nevýhody: "Flight was late leaving, so I had to run across Frankfurt airport to get my flight to the US. My luggage has still not arrived two days after I get to the US."
Výhody: "I liked that the airplane was newer and comfortable. The crew and food was ok."
Nevýhody: "There was no entertainment unless you paid for it. We already pay enough for our tickets to fly and entertainment should be included and not another added expense, especially for families that already pay so much for their flights!"
Výhody: "Both the Lufthansa crew and the well thought out layout of Frankfurt International made it a lot more comfortable to travel."
Nevýhody: "more than one hour delay, crew didn't arrange anything for passengers who had to catch a connecting flight in a short time. And according to other passengers, Austrian's flights are always late for at least 30-45 minutes since recent years."
Výhody: "Flight attendants were friendly, courteous and helpful"
Nevýhody: "Always an issue getting in/out of planes at Frankfurt. It takes a long, crowded bus ride to the terminal."
Výhody: "it was mess, so I cant say positive thing"
Nevýhody: "Well, it was all messed up by kayak and priceline. I clearly stated in your search engine I want flight with checked baggage, for which you gave me results. What a unpleasant surprise at check-in to find out it was super expensive airticket with only 8 kg of carry on! You are confusing people on purpose, I cant believe your service! And I was loyal customer for years and years. Well, time for change."
Nevýhody: "Caótica boarding Uncomfortable seats did not recline"
Výhody: "Good attention and food"
Nevýhody: "Missed the connection because the flights were booked too closely together. Then had to wait 7 hours in the airport for the next flight. It only takes 4 hours to drive there but I don’t have a car."
Nevýhody: "Food was ok. Flight was delayed."
Výhody: "I like everithing was great . Thank you ."
Výhody: "Not much!"
Nevýhody: "No one available nor willing to help with checking process. Told to just try the checking machines."
Výhody: "Great food. Exceptional service. Clean airplane and toilets. The whole flight was smooth and comfortable. And we were in coach!!!"
Nevýhody: "All was great."
Výhody: "Movie selection, crew was very polite"
Nevýhody: "Main meal was a little funky and boarding is always a hassle"
Výhody: "Friendly staff, efficient"
Nevýhody: "I didn’t understand that we got no baggage allowance with our tickets. When I looked on the website it appeared that star alliance members got the usual free luggage. Apparently it was a “lit” fare & we didn’t. It would have been worth it to get the next class of fare"
Nevýhody: "Flyght was terible"
Nevýhody: "muffin for breakfast ?"
Nevýhody: "My Swiss flight from Stuttgar via Zurich to JFK was cancelled before 24 hours without explaining the reason. They should explain the reason at least. I had to take an another flight and arrived at JFK after 6 hours from the original flight. My trip was totally messed up, so I was not happy at all."
Nevýhody: "Not enough room in the seat"
Výhody: "Nice flight freindly staff"
Nevýhody: "Not comfertable chairs"
Výhody: "Very nice crew."
Nevýhody: "Buses to aircrafts. No snack on short flights."
Nevýhody: "Designs of Business Class seatings need some improvement. It seemed there was waste of useful space. Therefore, the area for Business Class seating was big but there were not enough space for everything."
Nevýhody: "Our home was damaged, and we were without power for 6 days due to Hurricane Irma. We called the airlines repeatedly in an effort to cancel the ticket before the flight. They refused to cancel the tickets. Heartless"
Výhody: "staff realy nice enough room for legs good food"
Nevýhody: "It was late No food"
Výhody: "Professional and friendly staff"
Nevýhody: "Outdated interior, media interface"
Výhody: "Good service, nice staff (better than US carriers easily)"
Nevýhody: "2.5 hours to receive baggage - this might be on LAX"
Výhody: "Leg room, kind staff in the airplane"
Nevýhody: "Staff at service desk -unprofessionalism, never on time. Charged 3 times for infant ticket because of computer errors but lack of human factor explaining why, just completely horrible explanations."
Nevýhody: "I used flights between Vienna and Prague several times and in most cases they are delayed."
Nevýhody: "Behavior of AA. We came with AA from Nica to Wien on time and AA did not allowed us to take plane to Zagreb. They changed to latter fly with CA. Shameful and inadmissible !"
Nevýhody: "very tight connection in VIE after a small late departure from LHR but we make the connection."