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Mimo sezónu | leden |
|---|---|
V sezóně | červenec |
Nejlevnější let | 31 775 Kč |
Průměrná cena zp. cesta | 58 370 Kč |
Dobrá nabídka zpát. | 58 370 Kč |
Nejlepší doba, kdy se vyhnout davům s průměrným poklesem ceny o 4 %.
Nejoblíbenější doba letů s průměrným nárůstem ceny o 13 %.
Let Buenos Aires Mezinárodní letiště Ezeiza – Praha Letiště Václav Havel
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Nejčastější dotazy ohledně rezervací letů z Argentiny do České republiky
TOP letecké společnosti (5) nabízející lety z do České republiky
Skóre na základě recenzí zákazníků KAYAK7,8
LufthansaCelkové skóre založené na 29524 recenzích
7,9Nástup na palubu
7,7Komfort
8,4Posádka
7,6Zábava
7,5Jídlo
All good
I paid over $1500 for the ticket. I requested a refund from Lufthansa, but all they could offer me in return was $100.
To cold in the cabin instead of A/C the heat should have been turned on. The food is lousy as usual and my luggage is lost. That is about the size of it.
Never happened. We are still in Frankfort 3 days now with 2 children and no food or money. Flights canceled and delayed 10 times and counting.
It was only an hour flight, but at that, it was still late
Meals in buissnes class was cold , breakfast regular, crew excellent
Výhody: "The crew is brilliant Punctual, spot on... 100% service delivery"
Nevýhody: "Nothing"
Výhody: "The crew was wonderful and as far as airplane good goes, it was great."
Nevýhody: "Leg room"
Výhody: "Even though it was economy class, I was able to sleep because it was very comfortable."
Nevýhody: "Not sure, I slept the whole flight."
Výhody: "Super comfortable"
Nevýhody: "Every think was very better"
Výhody: "Nothing. It didn't happen."
Nevýhody: "Flight to Frankfurt from Denver could have been on time so we would've made this flight to Prague."
Nevýhody: "Same as previous"
Výhody: "The crew was great. Very friendly and provided excellent services. I was surprised that they serve food (a cheese sandwich) and drinks for a 40 mins flight. That would have never happened in the US"
Nevýhody: "We had to take a bus to get to the airplane from the terminal, which was no big deal. The bus driver was a little rough though."
Výhody: "??"
Nevýhody: "??"
Výhody: "Timely departure and arrival. Friendly and effect I’ve staff. Despite close connection in Frankfurt, luggage made it with me to Atlanta."
Nevýhody: "Classical music selection was extremely limited. Complementary headphones were inferior to the point of being useless. I could understand only a small amount of the dialogue until I switched to my own earphones."
Výhody: "Once again the crew was great and helped me find a place to stow my carry on since I was in the emergency row. The snack was also very tasty."
Nevýhody: "The four hour delay which made me miss my conecting flight causing me to spend an entire day at the airport waiting for a available flight making me miss a portion of the travel tour I booked"
Nevýhody: "Flight from Heathrow to Frankfurt delayed, when we arrived we had no chance of making our connecting flight to Split yet no one told us. No one at the gate which didn’t say final call (or on any of the boards) or anyone calling us over the tannoy at any point. Super rude “flight manager” A. Turini burst out laughing when we told him our situation and when I asked why he said “Well would it make you happier if I cry instead?” So unprofessional."
Nevýhody: "Everything was good except that I thought I booked a flight with the first checked item free which turned out not to be the case. If I had factored in paying for suitcases I would have booked something else."
Výhody: "Crew looked after me after a family took up a whole row including my designated seat. I need up with the back row to myself so could put my feet up & chill after a less than pleasant 5+ hours wait at Munich!"
Nevýhody: "We were advised upon check in online that we could check in but if we needed additional carry on items (1 was free) we had to pay a secondary fee. When attempting to do that online we were unable to, even though it showed the price to do so online was cheaper than the price at the gate. They made us fully check these bags once we got there and we had to pay $40 instead of the 15 or so it stated online. We had to be shuttled to the aircraft and had to wait because the first bus was closed by the operator. We had to wait until the second round for the bus to come back. During the flight the pilot did not mention any turbulence however during the entirety of the flight, including leading up to the landing of the plane, we experienced extreme rocking of the plane back and forth ( I’m aware that this does occur during landings while loosing elevation but this was an extreme case of that) and caused my colleague to get motion sickness which neither of us ever get on flights. I am very dissatisfied with this flight and operations of the airline company."
Výhody: "Barcelona airport is beautiful. The Chechen in staff was helpful and arranged wheelchair assistance for all legs of my flight"
Nevýhody: "We requested extra leg room seats on the bulkhead. We did not get them which was not a big deal on this leg of the flight but on the flight from Frankfurt to SFO which was 10+ hours, was miserable"
Nevýhody: "I was removed from my connection flight without consent. No offer Nothing Just tagged not for boarding with a child. The ticketing person in Addis may have volunteered me"
Nevýhody: "My flight schedule changed after I bought the ticket, which resulted in paying for the hotel for the extra night and using one more PTO day."
Výhody: "Comfortable seats, good leg room, pleasant staff"
Nevýhody: "We were late arriving in Prague and then waiting for my luggage only to realise after waiting till the very last luggage THAT my luggage was left in Frankfurt and I didn’t get it til 21.00hrs - totally ruining my plans for my first night in Prague!!!!"
Výhody: "I'm so glad with all workers in the plane, excellent !!!"
Nevýhody: "Nothing"
Výhody: "Flight attendants friendly and professional. Like the use of warm towels. Most overseas airlines no longer do this"
Výhody: "I liked that the flight attendants were courteous and attentive."
Nevýhody: "The entertainment system is a compkeyfailure and is unresponsive to touch screen. The entertainment feels like it was done to please everyone. In the process the selections are of limited interest. Movies are not interesting and often not available. If this entertainment were on the ground it would be a train wreck."
Výhody: "Crew was very courteous and efficient"
Nevýhody: "Seats were too small. I noticed my neighbor was a fat big woman and she was occupying part of my seat and arm rests so I couldn't move because she was almost on top of me. It was a very unconfortable journey."
Výhody: "food and drink very good, flight crew was very nice"
Nevýhody: "boarding was very cramped ,flight was delayed , I lost my luggage"
Výhody: "Flight attendants were very helpful."
Nevýhody: "Economy seats were really tight for a long flight. It was very warm and stuffy. Hard to sleep."
Výhody: "Boarding to exit all went smooth"
Nevýhody: "Air was sometimes stale"
Výhody: "Not much"
Nevýhody: "Delays and cancellations required me to go through security 4 times, deal with 4 different check in agents (at 3 different locations) and 2 international calls to Lufthansa customer support before being able to rebook my ticket. It took 3 hours to get rebooked, and just barely made it to the new flight. Lufthansa Agents at airport were rude, would often make me wait while they did other things, and then just tell me that they couldn't rebook me, and I needed to go to another line."
Nevýhody: "Lufthansa never treats Prague as a destination almost always off stand, it never does this to a internal German flight always late arrival frustrating"
Nevýhody: "The second flight they board us then left us on the bus in the parking lot for 25 minutes breathing airplane fuel."
Výhody: "Very efficient, clean and comfortable."
Nevýhody: "N/A"
Výhody: "Comfortable seats."
Nevýhody: "Boarding was like a "free-for-all", the gate agents exerted NO control at all. The departure was delayed about 15 minutes (no big thing" but then we sat in our seats for an additional 45-50 minutes for a total of more than an hour!. This after an 11+ hour first leg."
Výhody: "The crew was very friendly. The food and drink service was excellent. The entertainment was varied. And the flight was smooth and on time which was greatly appreciated."
Nevýhody: "As someone who does not particularly enjoy flying, Lufthansa made everything smooth and enjoyable. That being said, if I have to nitpick... the feet of the seats in front of me were staggered so that my foot space was cut in half by a bar. I had to have one foot on each side... sharing each one with the seatmates on either side of me. It made it so I didn't have a clear space to store my purse, which made the 10 hour flight just a little uncomfortable. Oh...and I could not find the proper jack for the headphones. It's as if the headphones provided were not meant for that entertainment system."
Výhody: "When in the air crew attentive"
Nevýhody: "Late boarding after allowing priority customer to board, Crew then took ages to start to finish boarding and taxi , Plane sent to furtherest runway, Made little time up,"
Výhody: "The seats are normal, the food was fine, but the service was lovely, smooth and always with a smile. We left arrived in Frankfurt almost on time and I would definitely fly Lufthansa again!"
Výhody: "Bathrooms were clean, seats comfortable, staff helpful"
Nevýhody: "Food was mediocre. An upcharge for a better meal would have been appreciated. Flight from Greece delayed, but again, staff was helpful."
Výhody: "Nothing."
Nevýhody: "No notification to us, we found out through the news as we were checking in 24 hours prior. Thrived calling Lufthansa - their message actually told me to call back. When I tried to go online, our booked flight didn't even show up to change or cancel. Booked another flight from another city (Amnsterdam) at my own expense. Expect compensation from Lufthansa."
Výhody: "The airline staff for Lufthansa were kind, courteous, and respectful! As mentioned, haven't flown in 30 years, let alone, never overseas, and I couldn't have had a better experience; especially being in economy seating! Would fly with Lufthansa again in a second, and recommended them to friends on Facebook!!"
Nevýhody: "No complaints!"
Výhody: "Clean large toilets. enough of them so you need not wait. toilet area large so you can walk around. Crew friendly and always anticipating our needs. I liked the hot towels handed out twice during flight. Also the 2 delicious hot meals and snack. The captain didn't turn on seat belt sign at all; others turn it on after 3 or 4 seconds of slight turbulence and leave it on for the next 30 minutes even when it is smooth after that."
Nevýhody: "nothing"
Nevýhody: "Kosher snacks were missing.."
Výhody: "The price, the service, the food."
Nevýhody: "The sardine can."
Výhody: "The crew was very assertive, plenty of snacks and drinks, good food. Flight went on smooth and the captain lender splendidly. Seats were comfortable with plenty of leg space, entertainment had numerous choices. Would recommend to friends."
Nevýhody: "Everything's was fine"
Výhody: "Excellent accomadations"
Nevýhody: "Boarding was in organizes."
Výhody: "Everything was totally fine but nothing was noteworthy."
Nevýhody: "Plane was a little old and uncomfortable."
Lost our bags!!
A l'enregistrement à punta cana il a fallut négocier pendant une heure et demander à parler à un responsable car la personne voulait nous faire payer nos deux bagages en soute 200 dollars alors qu'ils étaient compris dans notre réservation. Cela nous a fait perdre du temps avec notre petite fille de 3 ans. L'escale de 2h à New York est trop courte, les files d'attente sont très très longues pour le contrôle des passeports et aussi pour la douane. Il a fallut négocier avec beaucoup de personnes pour demander à passer devant, et aux États-Unis cette pratique n'est pas du tout appréciée, et tout ca avec ma fille dans les bras. Nous sommes arrivés 30 min avant le décollage àla porte d'embarquement, juste au moment de d'embarquer, mais le vol a finalement été retardé d'une heure. Et enfin nous avions demandé à été placés ensemble côté hublot, à l'enregistrement on nous a dit oui évidemment mais au premier vol on était même pas à côté ( il a fallut négocier encore une fois) et au deuxième nous étions dans la rangée du milieu. Bref ce voyage retour à été très stressant et épuisant !
Flight delayed 5 hours
same as from LUX … professional, nice.
They canceled our flights but the flight went on anyway.
Nevýhody: "Bigger seats the new ones are way to narrow"
Výhody: "Impressive service... amazing crew, very friendly and professional"
Výhody: "Usual faultless KLM experience"
Nevýhody: "Nothing."
Výhody: "Fast boarding"
Nevýhody: "Slow in refuelling, got us delayed for 40-"
Nevýhody: "Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience"
Výhody: "Boarding was quick and flight was calm"
Nevýhody: "The coffe and breakfast."
Výhody: "Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!"
Nevýhody: "A queuing system would be better-it was a bit disorganised at Amsterdam!"
Nevýhody: "Too hot inside the aircraft"
Nevýhody: "Head support for 6 feet plus people on seats would be good"
Výhody: "Our flight was delayed in Bejing, than we loosed the booked flight of KLM. When we arrived in Amsterdam, we get the recheked in flight."
Nevýhody: "Doesn't"
Výhody: "The flight crew was so friendly and the food was really good."
Výhody: "The crew"
Nevýhody: "Seat comfort"
Výhody: "Nothing!"
Nevýhody: "We were told they were holding our flight, we ran 3 terminals and they’d already left."
Nevýhody: "We were changed from KLM to Airiltalia without any information sent so only because I tried to check in did I find out the flight on KLM was cancelled and we were changed to Airitalia. The Airitalia flight was very mediocre."
Výhody: "Everything was good except for the entertainment consul for one of our seats."
Nevýhody: "One of our entertainment consuls had to be rebooted 4 times and still didn’t work. We gave up asking."
Výhody: "My seat at the window was great and the staff really friendly and courteous!"
Výhody: "Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip."
Výhody: "Friendly and efficient crew. I travel KLM often and always enjoy the flights."
Nevýhody: "There were several flight delays and gates were changes a few times."
Nevýhody: "Flight canceled, poor communication from the airline to the passengers. Møre than 5 hrs delay"
Nevýhody: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."
Výhody: "Face recognition was amazing"
Nevýhody: "Too hot on plane"
Výhody: "Excellent service. A meal , drink and a coffee included which we were not expecting."
Výhody: "Good flight, very attentive crew."
Výhody: "Seats were very comfortable, food was excellent, the staff was very nice, cabin was quite and roomy."
Nevýhody: "No outlets to charge digital devices, and need more bathrooms on board. I was able to sleep most of the 11 hour flight so I did not take advantage of the entertainment."
Výhody: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Nevýhody: "Can't think of anything."
Nevýhody: "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."
Výhody: "Good services!"
Výhody: "Friendly in-flight personell"
Nevýhody: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"
Nevýhody: "I can't take the flight because i'm not Chilean and I don't have a reembolse or other flight ,... nothing . Finally I take other flight with other company"
Výhody: "Decent seat size. Sorta slept the whole flight."
Nevýhody: "At some point the luggage was lost. here."
Výhody: "Pretty basic one hour flight so there's not much to complain about or praise about. I got some sleep which was good."
Nevýhody: "The crew had their general Dutch aloofness on form. Chatted to one of the stewardesses in Dutch up until she saw I had a British passport then she decided she could only speak English to me."
Nevýhody: "una valija se perdió. Eso desató el descontrol que tiene KLM para seguir el equipaje. No hay como hacer tracking. No hay un teléfono a donde hablar, la web está desactualizada y con información equivocada. Direccionan a usar canales de twitter y facebook que no responden. Primer experiencia en KLM y no pienso nunca más usar esta aerolínea. Llevar el equipaje o resolver un problema sobre valijas es de lo más básico de una aerolínea y no lo hacen."
Nevýhody: "Flight way delayed 3 hours. Staff gave no information and wouldn't help rebook us onto other flights. They gave us food vouchers 2 minutes before we finally boarded, so we couldn't use them. The food on the plane had spoiled so we were all starving on the flight, and we all missed our connections. Horrible experience and wouldn't fly with KLM again."
Výhody: "Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight."
Nevýhody: "Nothing!"
Nevýhody: "OLD plane without comfort or entertainment"
Výhody: "Great food"
Nevýhody: "Sears we're toooo small"
Výhody: "The crew service is impeccable. Ground services very friendly and professional."
Nevýhody: "The seats are very uncomfortable. The individual screens are simply outdated like you basically will damage your eyes looking at them. No chargers for phones."
Výhody: "Catering is ok"
Nevýhody: "Seats comfort really old school"
Výhody: "Easy airport business"
Výhody: "The crew were really helpful since I am a short person in putting my luggage away in the overhead compartment and attentive to everyone's needs. I am a fussy eater and don't really like airplane food but the food was actually really nice. We was given plenty of snacks and drinks in between meals as well. There was plenty of programmes to choose from to keep me entertained."
Nevýhody: "The seats in economy were a little too small for a 12 hour flight"
Výhody: "The cabin crew were fantastic and funny"
Nevýhody: "Tiny seats"
Výhody: "Wide selection of entertainment, food was good."
Nevýhody: "Boarding unorganized, but that may have been more of a passenger issue then KLM"
Výhody: "The crew was very nice and helpful."
Nevýhody: "The space is no longer a respectful space. Paid 32 Euros for my seat, there was not enough space, the man beside me kept jabbing me on the ribs."
Výhody: "No entertainment or food needed on a half hour flight. Otherwise excellent."
Nevýhody: "Nothing"
Waited 45 minutes for the pale to get cleaned up. Almost missed my next flight. My bags didn’t make it to my final destination.
The flight was wonderful. The crew was polite and professional. The aircraft was clean and new.
Nevýhody: "Delay in take off 45 min!!!!"
Výhody: "Na"
Nevýhody: "They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing."
Výhody: "Nothing"
Nevýhody: "They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. Without that tickets we can not claim the bags. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing."
Výhody: "Polite and friendly service"
Nevýhody: "Not necessary to buy a business class ticket, as all the new planes have standard economy seats in the front as well."
Výhody: "Check in agent extremely helpful and friendly."
Nevýhody: "Not boarding on tarmac via bus. Sandwich - tartar sauce and “chicken” - with two quarter sized pieces of meat was terrible."
Výhody: "Friendly crew"
Výhody: "The entertainment options were great."
Nevýhody: "Seats are so cramped. I'm 5'3" and could use either arm rest because both people on either side spilled into my seat."
Nevýhody: "Plane is old and entertainment facilities are no longer appropriate"
Výhody: "The crew was very helpful in all respects."
Nevýhody: "Not getting everyone standing in line to board one hour and 10 minutes before scheduled departure."
Nevýhody: "Seat was super uncomfortable. Could not fit in my legs at all, could not recline it enough. Maybe sufficient for a one hour flight, definitely not on an intercontinental flight."
Výhody: "Multiple crew members paid constant helpful attention to my mother (88yrs of age) during boarding, deboarding and throughout the entire flight. Thank you!"
Výhody: "Food and drinks very good"
Nevýhody: "In economy class the movies unable to listen to with ear buds. Bring my own next time."
Výhody: "Crew was amazing. Service and food was good."
Nevýhody: "Random TSA check was not needed at the end when boarding."
Výhody: "The cue lines per zone are a brilliant idea!"
Nevýhody: "An explanation to passengers as to why there was a backup between the gate and the plane."
Výhody: "The cue lines per zone are the most brilliant idea!"
Nevýhody: "After boarding began there was a backup after the gate en route to the plane. No explanation. The plane left an hour later than scheduled but seemed to arrive close to scheduled time."
Nevýhody: "Booked with my partner. Ended up sitting apart. Not good"
Nevýhody: "make passengers from Nigeria to feel respected and important. Imagine no entertainment in the aircraft in addition to a very poor food."
Výhody: "No extra charge for simple refreshments."
Nevýhody: "Not much legroom."
Výhody: "It was a nice plane and boarding was well organized."
Nevýhody: "I was assigned a middle seat, if not for that I would have given a higher rating."
Nevýhody: "Staff where so unhelpful that I missed my flight and then refused to offer any assistance as to how I could remedy this situation. This cost me over €180 which is a weeks food and stay for me. Don't fly with these guys or with air Croatia."
Výhody: "Absolutely everything perfect."
Nevýhody: "Through my own fault I ordered a different seat instead of window seat. :)"
Výhody: "nice drink selection on board flights"
Nevýhody: "My pregnant wife was downgraded from business to economy 20 minutes before departure because the airline made a mistake with the reservation for our puppy traveling in the cabin with us. If this were not enough, the airline also lost one of our bags so this week we have to file for compensation for both begin downgraded and for the contents of our 30 kilo bag which never made it to Ho Chi Minh. Air France was a complete and total disaster and I would strongly recommend all friends and colleagues to find alternative airlines for travel"
Výhody: "We got to the desk to check in and there was one person being served in front of us. He finished with him, turned and left the area through the dooor. No one came to help us for 15 minutes. Then they came out to answer the phone and said we were 10 minutes past the cut off and we could not fly."
Nevýhody: "Staff just walked away while we were in line, the rudeness and mean attitude, they blamed us for being too late after ignoring us and made us late, they didn't offer an alternative flight until we asked. Overall, horrible customer service. Never been treated so rudely by people in the airlines industry in my entire 42 years of flying!"
Výhody: "Boarding for BUsiness class was fine. Seating was cramped."
Nevýhody: "As I said in my rating, seating was cramped. Food was mediocre. Crew was pleasant."
Výhody: "Yelling, cheering and literally rolling in the aisle made for a really annoying flight"
Nevýhody: "Infusions bad behavior. Also, flight number was changed and AF. Was understaffed to handle questions on squirrelly luggage check."
Nevýhody: "Flight cancelled because of weather"
Výhody: "The noise-canceling headset is good."
Nevýhody: "The premium economy seat is not reclined at all. The neighbor's seat is too much flexible. This is a maintenance problem. We report these problems to the crew, though there ignored... I should have chosen an economy class seat."
Nevýhody: "People may think,that the delay of the flight has set my mood for this review but I can ensure it has most definitely not. With all the bad weather, I was already very happy to connect right on time in Paris. However, a long haul A380 flight with such a tight seat configurstion is almost embarrassing for an airline. The in flight entertainment is at a very poor level, not only with the screen being very small and outdated, many of the movies are only available in French and the international selection very limited. The food was not much of a delight, whereas the presentation was nice. However, in all the 7 h between the services, nobody came around with refreshments in a completely booked flight, neither was announced that a trolly would be set for self service in the galley. Lucky the ones who got up and found out about. In terms of amenities, again, the airline is lacking of originality and saves cost. Bottom line: you get from A to B, but there are so many better competitors in the market, which I shall definitely consider on my next travel."
Nevýhody: "It was delayed. I missed my flight. Now I don’t have a bag. I am not sure when I get it back or if I have to go all the way back to the airport"
Výhody: "Speed, professionalism"
Nevýhody: "Nothing"
Výhody: "This is what happens when you get roped in by a low price."
Nevýhody: "Disorganization which led to not being able to pre-purchase baggage. Then bad info at airport which led to multiple trips through security trying to make weight on a bag that should have been checked but was told didn't need to. Ended up missing flight, having to rebook at full fare and no one knows where the bag that was checked is. STAY AWAY!"
Výhody: "It was on time and the crew was good"
Nevýhody: "The food wasnt upto the mark"
Výhody: "Crew was welcoming"
Nevýhody: "Space between the seats was too small."
Výhody: "Efficient on and off Staff polite and helpful"
Výhody: "Friendly onboard staff"
Nevýhody: "Treated like cattle while boarding unless your preferred member. Average food quality."
Výhody: "That it was a night flight"
Nevýhody: "No airconditioning, no food choice, no space."
Nevýhody: "The crew was not very polite."
Nevýhody: "Food was not good."
Výhody: "Standard stuff"
Výhody: "The boarding process was smooth and the crew friendly. Flight ran on time."
Nevýhody: "Unloading the baggage took over 90 minutes, and there was no explanation for the delay and nobody from Air France in sight on the ground in Boston."
Výhody: "The flight crew and flights itself were great."
Nevýhody: "I was told the wrong flight time, wrong terminal, wrong gate, and wrong airline. I couldn't check-in online. It was horribly inconvenient and I nearly missed the flight. We got there with 5 minutes until the doors closed."
Výhody: "The food was good"
Nevýhody: "The seats were terrible, the entertainment units were poor and staff was very reluctant to give proper service."
Výhody: "tool me safe from one airport to another"
Nevýhody: "wait time, food"
Výhody: "The crew was very comfortable speaking two languages and friendly. They also had air conditioning! This was great because it was strangely hot in Paris and we were sweating profusely. And our last air france experience we were so hot and it was aweful. Even though it was like an hour and a half flight they still served us sandwiches ,really good."
Nevýhody: "Poor communication. Did not know was airfrance the booking was completed with Austria airline. In the ticket was not the information. Also, airfrance could not find me in their systems I was late to board the plane. Terrible messy and confusing time for me."
Výhody: "Although plane was full staff moved us through quickly"
Výhody: "The food was one of the plane food I've had in a long time although the jamaican veggies weren't great .. The movies and choice of entertainment was amazing"
Great service with a smile
Nic
Výhody: "Good crew"
Nevýhody: "Seats way too cramped."
Výhody: "Amazing crew. Speedy boarding even having to board a bus to the airplane."
Nevýhody: "Mini sandwiches could be served."
Nevýhody: "Little late boarding and leaving. No explanation"
Nevýhody: "No problems during the flight"
Výhody: "THE WAY THE PLANE IS LOADED WITH SEATS IN BACK LOADED FIRST AND FRONT SEATS LOADED LAST SO DON'T HAVE TO FIGHT THROUGH ALL THE PASSENGERS BLOCKING FRONT AREA"
Nevýhody: "FOOD IS MOST TASTELESS OF ANY AIRLINE FOOD WE'VE EVER HAD ON THE MANY AIRLINES WE'VE BEEN ON AROUND THE WORLD"
Výhody: "Friendly staff clean cabin"
Nevýhody: "Not much"
Nevýhody: "Menos tiempo en las escalas"
Výhody: "Food was good and healthy."
Nevýhody: "Online entertainment didn't work. Crew was rude and unhelpful."
Výhody: "Great"
Výhody: "Crew"
Nevýhody: "La temperatura interna dentro del avión era muy baja. Ni siquiera tenían una manta en todo el avión, la azafata intentó buscar una y dijo que NO tenía. El resfrío es camino por ese motivo. Y la comida era un pedazo de pan con algún tipo de fiambre dentro , sin gusto y pura Harina."
Výhody: "The flight left and arrived on time, which is always nice."
Nevýhody: "the seat was a little old and the cabin was a little smelly but was okay when the AC was turned on."
Výhody: "Food great"
Nevýhody: "Everything exelente"
Výhody: "Quick flight from Medellin to Barranquilla. Easy checkin & boarding. Crew was helpful getting everyone onbard and ready to go. No issues."
Výhody: "It was my first time flying with LATAM and I loved it! The planes are amazing, such a great taste for everything. Delicious food! Everyone was so nice and helpful! Very attentive and polite. Definitely will be looking forward to travel with then again!"
Výhody: "Nice crew. Comfort ok."
Nevýhody: "They herre delade."
Nevýhody: "Plane was a Dreamliner"
Výhody: "There entire experience was 1st rate. I've flown to Europe with various international flight companies and LATAM has equaled such but what put it above others was the personal attention when I had a problem with luggage. In Lima, Peru there was a connection and an attendant named Sebastian went the extra mile contacting luggage handlers with his cell phone to ensure my bag was recovered and waiting at the gate of my connecting flight en route to Buenos Aires. A special thanks goes to Sebastian. Thank you Brother."
Výhody: "The planes were modern and up to date. Good food and friendly service"
Nevýhody: "I loved it all!"
Výhody: "There was nothing special"
Nevýhody: "Staff attitude food"
Výhody: "There was a lot of leg room on this plane. I do not think they have retrofitted it yet to today's money making planes as other airlines have done. We left late, but we arrived only a few minutes late."
Nevýhody: "The boarding process took almost two hours. We were shuttled to a remote location, then we sat on the airplane for about an hour. We finally took off around 2:45."
Výhody: "Entertainment is ware out, headphones jacks don't work well."
Nevýhody: "Headphones jacks Food can be better and warmer"
Výhody: "El personal abordo fantastico El sistema de entreteimiento muy bueno La comida buena"
Nevýhody: "El espacio entre asientos....terrible, una verdadera lata de sardinas."
Nevýhody: "No Movie Screen"
Nevýhody: "I have to pay for the food with no actual discount or lower price ticket. and the sits are even more tight than before."
Nevýhody: "Tight space between seats"
Nevýhody: "Food was rubbish!"
Nevýhody: "Both flights were delayed and there were no meteorological problems, I finally arrived in LAX more than 2.5 hours late"
Nevýhody: "Delayed"
Výhody: "I flew business on the new airplane the Dreamliner. The experience was overall good. Very comfy plane. Slept like a baby. The food was the only bad thing I skipped both meals as it tasted like airplane food or frozen food out of a box."
Výhody: "They took every measure to make sure me and my family had the most comfortable flight possible. I will be sure to fly LatAm again. Thank you so much!"
Výhody: "Absolutely everything about the flight: on time, attentive and friendly flight attendant, clean bathrooms, fast luggage return."
Nevýhody: "It took 40min to drop my bags off after having done web check in. There were only 4 people in front of me. Terribly system for check in and bag drop but everything else was great so I could overlook this in the future. Just plan for it."
Výhody: "food was tasty"
Nevýhody: "Could not select my seat"
Výhody: "The LATAN costumee service was very kind and professional."
Nevýhody: "I went to Argentina to spend 4 days with my family, wich I didn't see for 2 years. I arrived to Mendoza. I wait until the last suitcase shows. Any of my suitcases arrived. I spent another hour making the complain. I had to come back to the airport in the evening and spent another hour for my baggages. Unfortunate i waist my first day in the airport and only spent 3 days with my family. Also the day that I had to return to USA the LATAN fly was late 1 and a half hour."
Výhody: "Friendly crew"
Nevýhody: "Nothing"
Nevýhody: "Lástima connecting fligh was a little bit tight but every things worked"
Výhody: "I appreciated the snacks and drinks provided on the flight."
Nevýhody: "The planes aren't very clean."
Nevýhody: "TAM is extremely unreliable and will never leave on time. LAN was actually very nice, but their sister TAM is by far the worst I've ever taken. I will be very clear next time when booking in South America to not take TAM again. We were delayed by 2hours for no apparent reason."
Nevýhody: "Leg room nonexistent."
Nevýhody: "Terrible boarding experience. Plane was delayed 2 hours with no explaination. Plane was a bit dirty and old. Will not fly again if I can help it."
Nevýhody: "Baggage fee of $150 for one extra bag, under 50 LB limit. This was the worst experience I have ever encountered. I felt gouged."
Výhody: "everything"
Nevýhody: "nothing"
Výhody: "The best business class seating we've encountered ... tons of leg room, side by side seating arrangements. I peeped into economy and that's not too bad neither. The seats were 3 sets of 3 seats per row. Most other planes would have at least 10 seats across."
Nevýhody: "The crew was not very attentive. A group of them always chit chatting in the kitchen area. Food was very mediocre in business class, can't imagine what it's like in economy."
Nevýhody: "There was a LAN strike at airport. No manager from LAN, nor airport came forth for over 2 hours to talk w/ passengers. 8 a.m. flight left at 2 p.m. No apologies given."
Nevýhody: "24 hour delay, second flight returning delayed AGAIN, lost all my luggage and was never returned."
Výhody: "The entertainment was good for such a flight. Boarding was fast."
Nevýhody: "Food was very basic; neds to be improved cosnideing it is international."
Výhody: "The flight crew were pleasant and tried to help."
Nevýhody: "The food was horrible, options were limited, seemed like no special meal options easily reserved."
Long lines for everything during departure, delays for takeoff, seating ok but cramped, bathrooms disgusting and delays on arrival, sat on plane 30mins before being able to leave plane.
My checked bag was lost 😡
Výhody: "All the crew we encountered were very efficient and helpful. The food was hot and really good, and we were well looked after, particularly on the Heathrow to Ottawa leg of the journey."
Nevýhody: "Being delayed 10 hours"
Nevýhody: "24 hour delay due to mechanical issues"
Výhody: "Typical Air Canada flight. Not great but not horrible (surprisingly)"
Nevýhody: "The entertainment systems were broken on our seats but they did give us a small discount voucher."
Nevýhody: "The flight got cancelled way in advance and nobody neither airlines nor webjet.com informed us about it. Also, nobody could replace our tickets for the next day either. So our flight didn't happen and we had to drive to Washington DC to find a flight from there. So we will never buy any tickets from Kayak or Webjet.com! Extremely poor service"
Výhody: "Everything went well, the crew was great."
Výhody: "Screens on seats Boarding with kids still OK to do early"
Nevýhody: "All the rest Barbados gate agents are as bad as it gets Planes were dirty Food options Food shortages Etc..."
Výhody: "I like that we made it safely."
Nevýhody: "The crew seemed to not like their job and were very short with customers."
Nevýhody: "Food was grose. Seat was located on an emergency exit and supposed to be "preferred". Worst seat ever. Right next to the window is very uncomfortable since your stuck to the wall if the plane. Theres no window on that row. But this specific seat is awkward and very uncomfortable."
Výhody: "movies"
Nevýhody: "Since my flight was delayed from calgary I had to sleep overnight to catch a morning flight. To my inconvenience I had to wait to have my seat assigned at the gate. I asked the rep at the gate to please have an aisle seat but she asked me to wait as she will call my name for seat assignments later. As I waited like she called many names and not mine, i again reminded her that she didnt call mine and she then just gave me my boarding pass without even apologizing that shr had put me in a middle seat. I told her i cant sit im a middle seat i need am aisle because I go to the bathroom often. she coldly said. "no more aisle seats". bad experience with ground staff in general as this is not the first time."
Výhody: "The same as above, perfect"
Nevýhody: "Crew didn't respond when I pressed call button."
Nevýhody: "Party of 7, all split up in different seats. Aircanada was completely useless to help us out Big discussion on the plane with other passengers. Flight was delayed, lost our connection. 10 hours at toronto airport."
Nevýhody: "-didn't make it clear that we needed to download air canada app for entertainment. Crew gave conflicting information. International flight was NOT equipped for inflight entertainment. Food was not good--mainly packaged and not fresh."
Výhody: "Nice plane, solid food."
Nevýhody: "Waaaay too hot."
Výhody: "Great service"
Výhody: "Very good !"
Nevýhody: "N/A"
Výhody: "Crew"
Nevýhody: "Boarding gate very small"
Výhody: "Crew was friendly"
Nevýhody: "Had the flight delayed by 3+ hours."
Výhody: "Are you joking I waiting my plane since almost 4 hours"
Výhody: "Upgraded to Plus after our flight was delayed and we had to go back home for a night... Live 45 minutes from the airport and had to have a friend drop us off and come back to get us. Friendly staff for the most part. Some seemed a little stressed out, but its understandable as the job is probably stressful. Especially before christmas."
Nevýhody: "Slow boarding, crowded plane when boarding- rushed to get us on the flight."
Výhody: "everything"
Nevýhody: "nothing"
Výhody: "Crew was helpful"
Nevýhody: "Didn't like the delay Had to check carry on"
Nevýhody: "Not on time. I missed my connecting flight"
Výhody: "Great Flight"
Nevýhody: "Actually I flew from Buenos Aires to Vancouver on Air Canada. I had paid to prebook my seats both on the B.A.-Torononto leg and also Toronto to Vancouver. Did not get either of the seats I had paid and prebooked. Therefore Air Canada is taking money but not providing the service or product...... technically this is stealing"
Nevýhody: "Flight kept getting delayed without announcements or explanation. Seating is real tight with not enough seats in the commuter area"
Výhody: "The first leg of the trip was great from Montreal to Toronto on wide body plane."
Nevýhody: "The airport in Toronto where they crammed about 10 gates together in a small area with no air conditioning (it seemed). Also flight was delayed about an hour so had to wait in horrible conditions with no seats for a long time."
Výhody: "AC's staff is generally very pleasant and accommodating (they are Canadians, after all). I checked in quite early and was moved to an aisle seat (was originally in a middle) with no one next to me - something the lady at the check-in counter did just to be nice! Boarding was pleasant and easy going; greeted upon entering the aircraft which is always a nice touch. The flight was more or less on time and things went smoothly overall."
Nevýhody: "The power/USB outlet in my headrest did not work. I was also seated in front of a French couple who repeatedly hung onto my seat when they were getting up (at least 3 times during the flight). I realize this has nothing to do with Air Canada but perhaps they should consider offering 'French only' flights to avoid such annoyances in the future."
Nevýhody: "No leg room. Horrible food, issues with hot beverages. No screens!!! On transatlantic flight? No movies??? Never again"
Nevýhody: "Seats are awful no leg room. Old plane and food sucked. Horrible rude service. Will never use again."
Výhody: "The Seat"
Nevýhody: "The fact that no food was planned for a flight around noon."
Výhody: "Seats were comfortable."
Nevýhody: "No personal TVs. Could download the app however staff notified you of this after already on board and free wifi was not available. I could have downloaded it while waiting at the gate of they announced it. Also, my overhead light didn't work. I couldn't watch anything or read. Very long flight without being able to do these."
Nevýhody: "Food was mediocre Entertainment movies outdated"
Výhody: "Entertainment and Food on Board was better than US carriers. Campbell Soup, Chicken Noodle Soup was not hot enough and not enough broth, Cheese was ok."
Nevýhody: "We had yet another weather delay. Why put us on the Aiplane just to sit on the runway, Ground Stiop! The Custom process is not well explained and takes far too long. Very Bad! Because of all the delays for weather and a tight connection at Toronto we lost our Luggage. One day later at 11:00 pm we finally have our luggage. Bad!"
Nevýhody: "Delayed 2h"
Výhody: "The crew was nice and the brownie with dinner was tasty"
Nevýhody: "The plane didn't have video screens and didn't warn us to bring any entertainment so it was very boring. The plane smelled like urine. the crew had like tissue boxes sprawled on the floor. Bathrooms were not cleaned during the flight and there were tissues everywhere. The dinner was terrible. I had the pasta and it was just gross tasting. I don't even know what kind of sauce they tried to put on it."
Výhody: "Beautiful Planes , the rouge line is cheap on their international flights but only first class gets free entertainment . I was first class but my friend was economy and luckily had her own iPad or would not have been able to use anything , that being said the movies for her were still not free . The food was good as well and their regular planes from Europe are very large and beautiful"
Nevýhody: "Worst experiences I've had with customer service . The flight crew were fine but all ground service appeared overwhelmed and unable to assist customers . I had a flight to Athens that was in final boarding my friend still has not arrived the first person I asked said she didn't have time to look if she was still on the flight , the second told me it was private info and finally a 3rd let me know she had been rerouted and would arrive 8 hours after me in Athens and that her bag though made my flight . She did last minute make it via running to our plane but in that time they had given her seat away, she had to prove that she paid did and deserved a flight . The way home from Athens all of my aid Canada flights were delayed and late . I had a 3.5 hour layover in Seattle to switch carriers to make it home , my flight out of Vancouver was 2.5 hours delayed that they continually said was only another 10 minutes , versus being upfront that it was severely delayed . Long story worst experience I've had ."
Výhody: "Not much"
Nevýhody: "No leg room, was actually painfull"
Výhody: "I liked having the pillow and blanket giving to us. So great!"
Výhody: "comfortable seating and nice staff"
Nevýhody: "no entertainment on this flight(movies) and it was 9 hrs"
Výhody: "Luggage was lost; have not received to date. Very upset, scheduled to attend a wedding tomorrow without clothes or any type of compensation to replace clothing. Vacation has been RUINED!!! Please help!!"
Nevýhody: "Have no clothing other than what was worn on flight"
Nevýhody: "There was no entertainment system. The boarding was extremely slow and delayed due to the amount of carry on luggage. Ultra slim uncomfortable seats for a 9 hour flight."
Nevýhody: "no movie screens and I didn't have a device to watch anything on :{"
Výhody: "The boarding process was extremely fast."
Nevýhody: "Total lack of entertainment, out dated plane"
Nevýhody: "I miss individual entertainment screens for such a long flight."
Výhody: "Flight went as scheduled"
Nevýhody: "Boarding pass said no meals so I bought very expensive sandwiches in the airport and then they served meals on the plane"
Nevýhody: "We waited nearly two hours AFTER WE BOARDED THE PLANE for a flat tire to be changed, or so we were told. In typical airline fashion, we were told several times that the delay would probably take about 15 minutes, turning into nearly 2 hours. In combination with the change I described above and the 9.5 hour flight to Tokyo, we were completely done in for 2-3 days after we got to Tokyo."
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