Deplaning by row groups due to covid was a joke - we were then crammed into a bus to the Munich intl terminal. Wifi did not work at all on the 9 hr flight.
Výhody: "Wine. Good movies"
Nevýhody: "USB charging didn’t work. WiFi wouldn’t connect. Food was horrible. Cheap pasta. Flight attendants are just German, no warmth or connection, they just gave orders like we were employees. Will try to avoid Lufthansa in future if possible"
Nevýhody: "We had a three hour departure delay in Munich"
Výhody: "easy boarding. crew was nice."
Nevýhody: "terrible seats. no tv or chargers."
Výhody: "The flight was only about 1 hour. Everything ran smoothly once we took off. The crew was very good, providing gate information for connecting passengers."
Nevýhody: "It would have been better if we had departed on time. I don't remember why there was a late departure but it made it difficult for some passengers to make their connecting flight. My husband and I hurried to the gate for our flight to Washington, DC but that flight left late, too."
Výhody: "Flight was on time both ways."
Nevýhody: "had to pay for wine- first time in 25 years of flying international and it was very expensive flight, oh well, will skip Condor next time"
Nevýhody: "Arrived late due to bad weather in Houston, about an hour late."
Nevýhody: "Food was not edible. Everything else was good."
Nevýhody: "flight attendant gave me a meat sandwich when i asked for the vegetarian option due to my vegetarian diet and i became sick because of this"
Výhody: "I liked that the attendants rushed through a beverage service with the little time they had - didn’t make it to us, but they were trying their best and I very much appreciated their effort."
Nevýhody: "The boarding process is poorly controlled and kind of unpleasant"
Výhody: "The service and the airplane"
Nevýhody: "Nothing at all"
Výhody: "Lufthansa is great."
Výhody: "Loved the flight. Definitely better than Swiss which is what we flew in."
Výhody: "Great service as always"
Nevýhody: "Took off late."
Nevýhody: "Our original flight, one day earlier, was canceled 10 minutes before boarding."
Výhody: "Flights to/from Prague are generally late and we missed 2 connections in 1 week"
Nevýhody: "Connection. Ft from Prague was 2 hours late and there was no connection. We missed our dinner with dear friends that we rarely get to see."
Výhody: "Clean plane.."
Nevýhody: "I was very upset that from Kuwait to Frankfurt I paid in sir net but the speed was very bad . It's not fair to pay 15$ for that it's not fair. And I ask my money refund! And again they saying that speed is very good for watching YouTube and video streaming! Why Lie?? IT IS NOT FAIR!"
Nevýhody: "Flight was cancelled, Lufthansa was not able to reschedule the same day."
Výhody: "You can't beat the German's at efficiency. Awesome!"
Nevýhody: "Houston isn't their hub and I have to put up with United."
Výhody: "Good service.good movies.Good food."
Výhody: "New plane, nice seats. Typical Lufthansa."
Nevýhody: "Strict weight limitations for carry on luggage. Go British Airways if you have large carryons. Lufthansa is militant about luggage weights."
Výhody: "service on luthansa was delightful"
Výhody: "Drinks and great stewardesses"
Nevýhody: "No phone charger."
Výhody: "Quick boarding"
Nevýhody: "Flight was slightly delayed. We had to hustle in Munich to make our connecting flight (so we thought) to IAD. It turned out the flight to IAD was also somewhat late so in the end all was well but we had less than an hour to make the connection and it was a bit fraught."
Výhody: "Great food!"
Nevýhody: "No entertainment"
Výhody: "Good space between seats"
Nevýhody: "Old and loud plane, especially loud and shaky on taking off"
Výhody: "Lots of food for such a short flight."
Nevýhody: "I did not go because i canceled my flight and am still waiting for my refund since 23 May. I will probably never use Kayak again. Not happy... far from satisfied. ~AC"
Výhody: "Flight was uneventful, which is what you want!"
Výhody: "Fell aslep right after takeoff"
Nevýhody: "Delayed flight"
Nevýhody: "They change the gate for transfer last minute"
Výhody: "I liked the process this time because I didnt miss the flight (unlike last time when lufthansa workers denied us to go to the front of the line at passport checkpoint) IN PRAGUE CHECK IN PEOPLE WERE WONDERFUL!"
Nevýhody: "Nice crew"
Výhody: "On time arrival. Excellent service. Everything is perfect. The best part are the flat which are really comfortable."
Nevýhody: "Lufthansa cancelled my flight on November 23rd a few hours prior to departures because their pilots went on a strike. When I called and asked if they would rebook me the lady on the phone said that she could rebook for a trip that had two layovers from 2pm(Prague time) to 8:30pm(NYC time) for the 24th of November (thanksgiving). When I asked her if there was anything else she said that was the soonest flight she could find. When I checked my self I found and booked a flight for the 23rd. When I called back they refused to give me a refund."
Výhody: "I like the friendly crew. They give refreshments at no charge on a 40 minute flight and get it done in time."
Výhody: "Food/drink choices and portions were very generous on our long haul flight over the Atlantic into central Europe from the west coast of the the US. Efficient boarding. Lots of entertainment options as well."
Výhody: "Quick straight forward"
Nevýhody: "No entertainment at all"
Výhody: "The crew, food and entertainment were good."
Nevýhody: "I could not even cross my leg. The coach seats are ridiculous and because of that, I will not book on the airline again. Sorry, coach seats should be an option for everyone, not just someone the size of a 9 year old. I'm only 5'2" and 120 lbs."
Výhody: "Great crews, great amenities, good food. Best flights I've been on in a long time."
Nevýhody: "Economy seats are tough after 10 hours. But thats what I paid for so no issues."
Výhody: "Easy on, easy off this flight. Crew was good on this flight. Got us all on and to Frankfurt no problems"
Výhody: "These guys gave me a positive and energetic vibes . Unexpected great food , the atmosphere was uplifting and positive, thank you. I had 5 connection before in the same week, but this one was very memorable"
Výhody: "The flight was very good."
Výhody: "Service was good. In flight selection of movies, music, tv etc was good. Flight camera was cool. Got a snack and drink in a 50 minute flight."
Výhody: "We were given a free meal (sandwich) on this short duration flight. I thought that was a nice touch."
Nevýhody: "The boarding process wasn't very smooth."
Nevýhody: "I wanted to check 2 bags, even though you only get one free checked bag for economy international. The desk agent at check-in wouldn't check my second bag and didn't know how much the fee even was for the second bag. She was not exactly pleasant, which might have been because it was 430 in the morning but still. I just ended up carrying on two pretty big bags. The crew ended up gate checking one for me in Frankfurt which was nice. But I would have paid not to carry that dumb thing around with me through the giant Frankfurt airport. Other than the one desk woman in Prague, everything else was good."
Výhody: "Crew service was excellent. I would recommend Lufthansa to everybody."
Nevýhody: "Considering the length of flight we received o.k. refreshment."
Viaje en Buissnes class, asiento 4 A, el televisor no funcionó nunca a pesar que lo resetearon Y el vuelo tuvo 3 hs de demora Gracias
They cancelled our flight and no communication and we had to be on hold for 2 hours to be able to talk to someone and never got to, my trip both ways got cancelled once and would not recommend AA to anyone
Nevýhody: "Same old tiny uncomfortable commuter jet."
Výhody: "We landed Friendly crew"
Nevýhody: "Tray table broken Entire flight too cramped. Grateful I didn’t have the last seat in the back across from the lav. can you squ3eze any more seats into that aircraft?!"
Nevýhody: "Employees I understand that sometimes they see a lot of people and it can get overwhelming with the job but giving good attitude it’s a most."
Výhody: "Plane was new"
Nevýhody: "Extremely cramped, surly flight attendants, and terrible food."
Výhody: "Very friendly professional crew. Very comfortable business seats."
Nevýhody: "Nothing on this flight"
Výhody: "Attentive crew, generous drinks"
Nevýhody: "I am not crazy about this plane. I had flat beds, but the ones that face each other in an awkwardly intimate way. Also miss the places to store the things I might need/want on the flight. All I had was the little drawer."
Výhody: "Great service from crew!"
Nevýhody: "Satisfied all around..."
Výhody: "Movies, food, drinks"
Nevýhody: "2 hour delay, middle seat"
Nevýhody: "Delays. Unexplained."
Výhody: "The plane"
Nevýhody: "The food"
Výhody: "Food wasn’t awful."
Nevýhody: "Late. Very. Delayed at departure, then parked on the tarmac for most of an hour, perhaps more, to get to a gate. several of the cabin attendants were very unhappy people, grumpy, snappish and harsh. Old plane, no frills. (Center screens for entertainment, no usb charging in main cabin) come-one—use this poor old guy for short haul stuff."
Výhody: "Purser Rockland Albrecht and his crew went out of their way to make our over night flight BA as comfortable as possible. Found us better seats and checked in to see that all was well on a busy flight. Service has certainly improved!"
Nevýhody: "Flight was fine. Wanted to change ticket to allow more connection time between DCA and JFK and the first two sales representative sucked. I considered never flying American again. On board crew was great."
Výhody: "Excellent Travel"
Nevýhody: "No individual TVs. I won’t fly without making sure my individual seat has its own!!!"
Výhody: "All...mainly Luis, one of the on board flight attendants, in charge of pampering us with excelent attention, in the most minor details of food preparation , always pain attention to our needs and Confort."
Nevýhody: "Nothing to complain about On this trip, wich departed Kate due to bad weather in Miami, due to heavy rain adn storm, and in spite of that, the flight arrived just a few minutes behind schedule."
Výhody: "staff was nice, but check-in is clumsy and inefficient"
Nevýhody: "plane from Prague to Philly is ancient, still has the drop-down screens from 1981 and the radio station dial for listening in, but that didn't even matter as the video system was down for half the flight. No electrical charging capability unless you carry a car adapter with you. Overhead space was tiny. At least they had headrests, which is weird since the seats are obviously 30+ years old. Business class and first have been upgraded with new features."
Výhody: "Arrived and left on time, something that really counts!"
Nevýhody: "I checked in in Miami airport 12 hs before leaving. I was told by the fake friendly attendsnt that our seats , my husband’s snd mine, were separated. When asked to see if wevcould bd placed together she sarcastically commented that we had bought our flight through expedia and if we had dome it directky with AA we might have been together. Shame on her comment! AA offers their flights to many companies snd I now wonder if her comment is true, which makes me consider next time I choose an airline. In Buenos Aires when We checked in something similar happened and we could not book our seats the day before bcause they were all taken . The answer was if we wanted a better seat we’d have to pay because only back seats are available in economy and AA waits forbthose whi pay first and only then they”ll give us a seat. I”ve travelled several times with AA and feel the service is not worth the money I pay for it. The food on our flight back to BA was not good st all. However , I have to point out that all my flights BA to N Y, N Y to Mia and Mia BA left on time. On the whole it was good but I believe AA cares onñy about money and I feel disappointed"
Nevýhody: "Old overhead monitors for movies. Audio did not work at my seat."
Výhody: "The crew members were friendly."
Nevýhody: "Everything. The outdated planes need to be renovated with seatback screens. The entertainment featured on the aisle screens were unappealing. The economy seats are smaller than on other planes we've flown in; my husband could not fit his legs in his own leg area and was miserable the entire flight. And lastly, the plane was freezing, even after turning off the air overhead. Everyone around me was huddled under their skinny blankets shivering."
Výhody: "There was ample food."
Nevýhody: "No individual tvs or phone chargers or in flight wifi available. Flight was delayed. Luggage was emptied onto a different carousel instead of the one that was posted. There was no announcement made of the carousel change."
Výhody: "Quick and efficient boarding, on time, when I asked at the gate for a window seat, I was accommodated. The food was very tasty and the flight attendants pleasant. Overall happy with this flight!"
Nevýhody: "It is impossible to sit comfortably due to the headrest that pushed my head forward regardless how I positioned it and removing it was impossible. There were no individual screens with in-flight entertainment and although I usually read or sleep, I can see how it would bother someone."
Výhody: "Beautiful design n great storage"
Nevýhody: "Hard to get out of seat unless in fully upright biz class position"
Výhody: "The flight attendants were very nice and helpful"
Výhody: "The drew and food were decent. In fact, there was so much service with food and drinks, I had to refuse a few times."
Nevýhody: "AA squashed as many people in this plane as possible. No leg room whatsoever on an 11 hour flight."
Nevýhody: "Flight departed approximately 5 hours late, excuses given by employees didn't make sense."
Výhody: "Everything was great. I didn't have any food or drink. I slept the whole way to Dallas"
Výhody: "Find America airlines very expensive and then you check on the back charge the sea charge ."
Nevýhody: "Don't know why they would load the plane then to have you wait for 10 minutes 15 minutes why they deal with that mechanical issue."
Výhody: "Service, flight experience, entertainment"
Nevýhody: "Checkin Personal It was delayed 4 hours"
Výhody: "The food and entertainment were adequate, and the pilot did a good job of communicating the status of our delay."
Nevýhody: "Takeoff was 2 hours delayed because we were waiting for the first officer. Surely this could have been anticipated and resolved earlier. The crew was inappropriately familiar with the passengers. We are not friends, and I prefer a bit of professional distance. The seats are designed for VERY tall people; my feet were swinging, as were those of everyone in my row. It was quite uncomfortable."
Výhody: "Excellent entertainment options"
Nevýhody: "Wi-fi not available for most of the flight. Very uncomfortable middle seats for long flights such as this one."
Výhody: "Was really good flight"
Výhody: "It did not crash"
Nevýhody: "Delays, baggage loss, how the Airline dealt with both."
Nevýhody: "i didnt like the food tasted like it was in a fridge forever"
Výhody: "Personel attitude and excelent service"
Nevýhody: "The 2 hours delay to deppart and the small room in seats."
Výhody: "Seats Wifi Tv Seats again"
Nevýhody: "Crew is so so"
Výhody: "all the experience"
Výhody: "American doesn't complain about bags and weight. It makes my trip less stressful."
Výhody: "The cordial treatment by the crew members"
Nevýhody: "Not enough air conditioning, it was too warm on both flights. The foid could be better"
Výhody: "Everything was ok."
Nevýhody: "I STRONGLY dislike how the airline acts as if they are the immigration and they demanded that I buy a very expensive plane ticket to show that I would be leaving Argentina within 3 months. There are so many expats in Buenos Aires and they all buy tickets in Argentina to go to Uruguay within 3 months. Upon showing the immigration of Argentina my USA passport at the entry, they have NEVER asked me for any kind of proof that I would be leaving within 3 months. At first I started to purchase a ticket to Uruguay by boat and the attendant even asked me the website of the boat because she told me that these problems come up all the time for expats going to Argentina for longer than 3 months. You are ONLY AN AIRLINE. YOU ARE NOT THE IMMIGRATION OF ARGENTINA. Having this said, I never plan to fly Avianca again."
Nevýhody: "Not on time, no entertainment system, little space"
Nevýhody: "Carry On : crew did not help me find a spot for my carrying on. An older man actually found me a spot It was on this leg ( not the La Guardia to Chatlotte ) that the food tray kept opening after trying to close them ( old latches ) US airlines flight attendants don't understand how to talk to travellers . Asian airlines have excellent flight attendants"
Výhody: "Nothing stood out"
Nevýhody: "Nothing stood out"
Výhody: "La puntualidad y responsabilidad del bpersonal de abordo."
Nevýhody: "LOs espacios entre asientos son bastante reducidos."
Nevýhody: "Delayed 2 hrs"
Nevýhody: "The man sitting next to me had too much BO used much of my space."
the person who did the boarding was inefficient. It was more important to him to collect my luggage than to give me my boarding pass. when he did, one of my family was duplicated and misrepresented. when I went back to ask for my boarding passes, it was gone.
Air Canada lost my ski bag on the way from Vancouver and a week later, again, on my way back to Seattle. Lost two days of scheduled ski time, one day at a remote BC hut. My lost bag was one of 6 from our group of 13 and one of 2 on the way home, of 2! I've never seen such shoddy bag handling service ever.
Nevýhody: "Air Canada is by far the worst airline ever! Lost our connection flight and arrived super late after being relocated in another flight."
Nevýhody: "Boarding not organize properly Letting passengers go from front to back not good"
Nevýhody: "Seats next to bathroom row 30 - not good. Delayed 2 hours before departure"
Výhody: "New "signature" business class is smaller than the old pod, but very functional layout."
Nevýhody: "Food created by Chef Hawksworth is mediocre at best."
Výhody: "The best thing about the flight was the flight attendant Eric. He went out of his way to make everyone’s flight good. He was very professional and friendly."
Nevýhody: "The only thing we didn’t like really was that the back rests didn’t recline and that there was no monitors/screens like other aircraft. Seemed very “budget” like."
Výhody: "On time, good staff, good dinner men7"
Nevýhody: "Breakfast menu (omlette & chicken sausage) hasn't changed forever... 777 pods definitely more comfortable than 787-9"
Výhody: "Entertainment system was good and seats were comfortable"
Nevýhody: "Boarding was confusing because there were few or no announcements of which zone was boarding, and it wasn't clear exactly which desk to proceed to for boarding"
Výhody: "Good transfer of bags through Toronto to Vancouver."
Nevýhody: "Lax schedule, poor seating and comfort, poor food, charging for wine. Flight provided by Air Canada Rouge."
Nevýhody: "I have flown Air Canada many times, and have never taken off on time. Most flights I have been on, were 30 -60 minutes late. Cabin service is usually minimal, lackadaisical, and indifferent. I would only fly Air Canada again as a last resort"
Výhody: "ok, seating but good movies"
Nevýhody: "not enough space for luggage"
Výhody: "The flight was short . Food was pretty good"
Nevýhody: "That we were waiting to take off and the explanation of the technical delay was not too clear and forthcoming"
Nevýhody: "Flight 25min delayed"
Nevýhody: "Very sub par service and you have to pay extra to reserve a seat."
Nevýhody: "Flight was late departing"
Výhody: "Seats were comfy, inflight entertainment was solid. Flight attendants were great all around."
Nevýhody: "Flight was delayed 4 hours, caused me to miss my connecting flight in Vancouver. I landed at 6pm and they told me my flight would leave at 8am the next day even through multiple flights were available to get me to portland that evening."
Výhody: "Excellent attention over the telephone for re-royting. Thanks to Kayaks timely notification I was able to rearrange my return."
Výhody: "Entertainment still free with behind each seat screens still."
Nevýhody: "Only one security line to U.S. connections in Montreal Trudeau, which was slow and disappointing as both my wife and I are Nexus holders and usually enjoy relaxed screening in shorter lines."
Výhody: "Really liked I have space for my legs."
Výhody: "Not to have to change plane between Prague and Toronto."
Nevýhody: "No entertainment on plane, so 9 hrs reading or looking into air. Employee did only what they has to do, had missing buttons on their uniforms, shoe which were not polished since they were new. Bathroom were running out of paper."
Výhody: "The crew was so attentive and respecful! Kept pouring wine as we wanted (without saying a qorf or requesting it) this is how business class should be. I love air canada business class. Super hyper recommended. Food was ok, in spite it eas a short flight. Crew was very very nice. ❤️"
Nevýhody: "Delayed without notice and broken sound system for tv screen."
Nevýhody: "Air Canada did everything wrong except for the actual flying of planes. Repeated delays and cancellations with NO organization or communication to the passengers. I made it to my final destination 24 hours later than original itinerary, almost all of which was spent in airport lines. My bag didn't arrive until 5 days later...on the wrong porch."
Výhody: "Since it was very hard to sleep in the airport due to issues caused by air canada, I slept almost the entire flight."
Výhody: "Flew to and from LHR with Air Canada after flying Air Transat for years. Both flights were professionally managed with the crew in constant availability. Not over the top cheerful, but ready to attend to requests calmly and with attention.beverages etc. were readily available."
Nevýhody: "Low-quality food and small portions for a 9 hr flight."
Výhody: "Polite and courteous staff."
Nevýhody: "Seats were so u comfortable. If the person in front of you put seat back, it's literally on your face. Seats are too closely packed. So flying 3hours with an uncomfortable seat upright isn't pleasant at all."
Nevýhody: "delayed takeoff"
Nevýhody: "While checking our bags at the counter we were given the wrong boarding pass (someone else's name on both) so we had to go through security twice. The flight was super cold. When I asked for a blanket for my wife, the flight attendant said it was $7."
Nevýhody: "Long line and few staff at immigration. Need twice number of clerks"
Výhody: "We arrived safely and on time."
Nevýhody: "I did not get airline miles credit on my United account as requested. I would like to be contacted about this."
Výhody: "Narita airport ground crew were very enthusiastic Air line crew were nice as well"
Nevýhody: "Why Air canada sent me email that check in online but No information of eTA at all I didn't expect anything about eTA because They changed the system 5days before my booking without telling passengers so I applied eTA at check in counter of airgort They didn't accept my credit cards even after payment completely I still need to wait confirmation email that they take whithin 72hours I made my flight but I got 15minutes before flight time I ran air canada gate from departure gate with staff Air Canada was NOT kindness customers service except airport ground staff They helped me out to get my flight I am appreciate them"
Nevýhody: "An international flight, yet no food, and had to purchase beverages and ear buds."
Nevýhody: "Old planes,limited food"
Nevýhody: "I've never been on a transatlantic flight that didn't offer a drink with dinner. Plus, not having a TV screen for passenger's entertainment is out dated. Time to upgrade these planes, or don't use them for long haul flights"
Nevýhody: "The flight left almost 1 hour late because paperwork wasn't signed off"
Nevýhody: "The check in crew needs better training on immigration documents for flights connecting to US. They also need to be familiar with the Canadian Transit documentation requirements."
Výhody: "they had many movies. I enjoyed watching two of them."
Nevýhody: "Food was just okay."
Výhody: "Seats were much more comfortably shaped than on my Air Can flight from Toronto to BRU. More legroom! Food for BRU to Montreal was decent."
Nevýhody: "No snacks for Montreal to SF. Pretty brutal for people who didn't buy a dinner in the terminal. If you're only going to sell meals on the Montreal-SF flight, make them a little less expensive. Otherwise, people will just eat nothing and dislike their Air Can experience..."
Nevýhody: "Delays both on Det to Toronto and Toronto to Kingston"
Výhody: "They were quick to bring meals and snacks. Friendly and accommodating flight crew."
Nevýhody: "For a 9 hour flight, I would have preferred a heads up that there is no in-flight entertainment and you need to have a charged device of your own with the Air Canada app pre-installed. And if you didn't get that memo and you have an Apple device, you're out of luck. Otherwise you can rent an iPad for $10. The chairs were thin and flimsy making it difficult to sleep. And unfortunately we got a "window seat" that did not have a window. It was very disappointing."
Výhody: "Crew was late on first leg delayed 3 hours than nobody to close the cabin door from outside ,missed connecting flight. Than did not have inventory in Chicago to out up in hotel had to pay out of my pocket and to this day can't get hold of customer service to get claim resolved. Sent through email and nothing. Even went down to my airport in Phoenix to speak and no help. Also lost bag as well. Which later found by united not air Canada. Unbelievable"
Výhody: "My scren was´t working ok, and the screen of my sister seat was in ¨wait please..¨ half of the trip. The boarding wasn´t on time but the crew memebers where really nice. Overall okey"
Výhody: "We arrived to our destination safely"
Nevýhody: "Overbooked flight Switched gates at the last minute before boarding--very confusing. Filthy bathrooms on plane Typical bad airline food; couldn't even break apart dinner roll it was so rubbery. No individual movie screens, had to use your own mobile device and earphones or pay $10 to use an ipad provided by the plane to access in-flight network. Overall very disappointing service. Expected much more from Air Canada."
Výhody: "We set on the runway for over 4 hours."
Výhody: "The commuter terminal in Toronto is a bit of a pit. Basically a glorified hallway, which gets pretty chaotic while you are waiting for your flight, and others are queuing up. For anyone with mobility challenges it is a long hike from the main terminal."
Výhody: "Contacted by AC that flight from Hartford late leaving and only option for connection to Moncton was through Toronto instead of Montreal-agreed to this change"
Nevýhody: "Plane arrived on time in Toronto but unable to approach terminal for 20 minutes since other plane in designated spot. Delay of 10 minutes to disembark once at terminal because of unexplained problem. Once at security gate D line of approx.. 30-40 people at dead standstill for 25 minutes (security issue?) . Missed connecting flight to Moncton because of above. Overnight stay in Toronto with hotel and meals approx. 35..00-400.00 extra cost. AC unwilling to pay for hotel. Lost following day's employment. Very disappointed in AC service in Toronto."
Nevýhody: "I found the seats quite uncomfortable which is unusual for me as I don't have back or neck issues. Once I was able to position the seat after take-off the comfort was improved."
Výhody: "Almost everything, from check-in, to boarding, the crew, comfort, food and entertainment were great. Was able to easily check-in from my mobile. Boarding was one hour early and gave everyone enough time (due to this, we left early about 15 minutes before actual departure time and arrived even earlier at about 40 minutes before actual arrival time). Whole crew was friendly except for one (see my other comments). Seats were comfortable and roomier compared to other airlines. Food was perfect. Did not feel hungry or bloated. Entertainment choices provided tons of movie and TV shows to choose from. Even the customs procedure at Toronto was very easy. I would fly Air Canada again to and from Tokyo. Thank you."
Nevýhody: "My flight was almost perfect except for one snafu. There was one flight attendant who gave me a broken plastic glass when I asked for apple juice. The juice was flowing out so fast that my aisle seatmate got drenched. He never offered any apologies and when my seatmate and I both asked for some extra napkins, he looked at us very rudely. It was a surprise as rest of the crew were very nice that I regret never getting his name to report here."
Výhody: "Originally this flight was scheduled to be an 1hr and 17minute flight. It only took 55 minutes from gate to gate. Flight attendant was really friendly, overall a very great experience."
Nevýhody: "The aircraft that was servicing this route was tiny and at times I found it difficult to stand up properly without hitting my head. There was a little chop upon takeoff but besides that everything went smoothly."