Pokročilá dezinfekční opatření
Každodenní čištění a instalace palubních HEPA filtrů pro lety z Birminghamu
|leden||Nejlepší doba, kdy se vyhnout davům s průměrným poklesem ceny o 2 %.|
|prosinec||Nejoblíbenější doba letů s průměrným nárůstem ceny o 2 %.|
Průměrná cena zp. cesta
|3 823 Kč||(průměrná cena za poslední dva týdny)|
Dobrá nabídka zpát.
|3 367 Kč||nebo méně|
Dobrá nabídka jednosm.
|1 712 Kč||nebo méně|
Pro tuto trasu nejsou k dispozici žádné přímé lety inzerované na stránkách KAYAK. Nejkratší délka letu s přestupem je 4hod 40min.
Nejlevnější letenka do České republiky z Birminghamu nalezená za posledních 72 hodin je jednosměrná letenka za 1 018 Kč a zpáteční letenka za 2 014 Kč. Nejoblíbenější trasa je z Birminghamu do Prahy a nejlevnější letenka pro tuto trasu nalezená za posledních 72 hodin je za 1 018 Kč.
KAYAK je vyhledávač pro cestovatele. To znamená, že prohledáváme web, abychom pro naše uživatele našli ty nejlepší ceny. Zpracováváme více než 2 miliardy vyhledávání letů ročně a jsme tedy schopni zobrazit širokou škálu cen a možností letů do České republiky.
Cenová předpověď KAYAK používá předchozí data s cílem určit, zda je pravděpodobné, že se cena letu do České republiky v následujících 7 dnech změní. Uživatelé tak mají lepší představu o tom, zda je lepší s rezervací počkat, nebo rezervaci provést ihned.
KAYAK Mix vám umožní kombinovat různé jednosměrné letenky, díky kterým oproti tradiční zpáteční letence ušetříte. do České republiky tak můžete letět s jednou leteckou společností a zpět s jinou leteckou společností.
Termín cesty není pokaždé fixní. Pokud termín vaší cesty není zcela pevně daný, díky funkci flexibilní termín uvidíte všechny dostupné možnosti letů do České republiky až tři dny před/po preferovaném termínu. Můžete si tak vybrat let, který vám nejlépe vyhovuje.
Skóre na základě recenzí zákazníků KAYAK
Výhody: "Good crew, comfort and timing"
Nevýhody: "I got what I expected"
Výhody: "Fantastic crew!"
Nevýhody: "Both outbound and inbound flights had defective/nonfunctional entertainment screens at our seats."
Nevýhody: "Very professional, helpful and friendly. Clean, great ride, smooth landing."
Výhody: "Even though it was economy class, I was able to sleep because it was very comfortable."
Nevýhody: "Not sure, I slept the whole flight."
Výhody: "Nothing. It didn't happen."
Nevýhody: "Flight to Frankfurt from Denver could have been on time so we would've made this flight to Prague."
Nevýhody: "The food was sub-standard, though it was described accurately as a snack."
Výhody: "Food was great and the crew were helpful."
Nevýhody: "Seat could have been comfier!"
Výhody: "The crew was great. Very friendly and provided excellent services. I was surprised that they serve food (a cheese sandwich) and drinks for a 40 mins flight. That would have never happened in the US"
Nevýhody: "We had to take a bus to get to the airplane from the terminal, which was no big deal. The bus driver was a little rough though."
Nevýhody: "I could not purchase transport for an extra bag on the website. I did purchase it at Larnaca Airport. There, I checked in, dropped off the bag, had to go to another counter to pay (long delay in them being able to generate a receipt). Then I had to run the receipt back to the ticket counter."
Výhody: "Captain explained situation in person"
Nevýhody: "Plane was 90 minutes. Airport was overcrowded and dirty. Issues were due to airport and air traffic control"
Výhody: "The staff upon checking in were very polite and courteous."
Nevýhody: "It took a while for the staff to open up the boarding gate . Upon boarding I was given a sandwich which contained eggs."
Výhody: "Service leg room and service with a smile"
Výhody: "Very explanatory clear and responsive. There was a short delay they kept us informed clearly and responsibly. Excellent flight and superb performance. Very polite and helpful."
Nevýhody: "Had a connecting flight, both were with Lufthansa. There was an hour between the two flights. We went straight to security and immediately to the boarding gate but they had closed the gate and would not let us board, even though there was 15 minutes before the flight was due to leave. We were refused a refund and had to move flights to another airport 2 hours away and then had a 5 hour delay. We lost our car reservation as we would arrive too late to collect, we also couldn't check in to our hotel as planned as the hotel only allow check in until 11pm; we would have got there at 1am, so then had to book another hotel for the night. Airport staff at Lufthansa told us they could not help and told us to go away!"
Výhody: "Once again the crew was great and helped me find a place to stow my carry on since I was in the emergency row. The snack was also very tasty."
Výhody: "After the first flight on the incredible new plane, this was a disappointment. Plane seemed old and dilapidated."
Nevýhody: "See above"
Nevýhody: "We were advised upon check in online that we could check in but if we needed additional carry on items (1 was free) we had to pay a secondary fee. When attempting to do that online we were unable to, even though it showed the price to do so online was cheaper than the price at the gate. They made us fully check these bags once we got there and we had to pay $40 instead of the 15 or so it stated online. We had to be shuttled to the aircraft and had to wait because the first bus was closed by the operator. We had to wait until the second round for the bus to come back. During the flight the pilot did not mention any turbulence however during the entirety of the flight, including leading up to the landing of the plane, we experienced extreme rocking of the plane back and forth ( I’m aware that this does occur during landings while loosing elevation but this was an extreme case of that) and caused my colleague to get motion sickness which neither of us ever get on flights. I am very dissatisfied with this flight and operations of the airline company."
Nevýhody: "Flight was cancelled 1 hour before departure... customer service was appauling"
Výhody: "Nothing. Will never travel with airline in the future. Definitely will not recommend."
Nevýhody: "Flights are delayed frequently which resulted in missing connection from Frankfurt to New York. On arrival, passengers are herded like animals from one point to the next with no explanation as to what resulted in the delay or given sufficient supplements for food etc."
Výhody: "Served sandwiches even though 1.5 hour flight."
Nevýhody: "Slow and unorganized boarding. Crew was not outwardly friendly."
Nevýhody: "Attitude of staff very poor at a request for a drink of water"
Výhody: "Everything as expected."
Výhody: "Friendly staff amazing boarding experience"
Nevýhody: "No vegetarian options for food"
Výhody: "As usual, good customer service."
Nevýhody: "I fail to see why Lufthansa is deliberately destroying their competitive advantage."
Výhody: "Punctuality, rapid boarding, nice to still have free snacks (choice of sandwich and full range of drunks)"
Nevýhody: "Nothing to dislike"
Nevýhody: "Check in 2x and security 2x Then rushing about"
Výhody: "it was quite comfortable"
Nevýhody: "luggage got delayed by 2 days. No dresses to even wear. Plus lufthanse didn't know where my bags were."
Výhody: "Friendliness of staff Efficiency"
Nevýhody: "Overall a very good service and no complaints but if In House entertainment was provided it would enhance the experience."
Výhody: "Comfortable seats, good leg room, pleasant staff"
Nevýhody: "We were late arriving in Prague and then waiting for my luggage only to realise after waiting till the very last luggage THAT my luggage was left in Frankfurt and I didn’t get it til 21.00hrs - totally ruining my plans for my first night in Prague!!!!"
Výhody: "Online check in worked well through app."
Nevýhody: "If you leave something on the plane, don't expect for it to be handed in. My iPad disappeared on the flight. The woman at the boarding gate in Bham kept shouting at everyone, she was really rude, both flights were late taking off."
Výhody: "The short transist time in Frankfurt"
Výhody: "Staff were polite Comfort ok Food was basic No entertainment."
Nevýhody: "Everything.UEverything.United is suck"
Výhody: "Flight was on time. We boarded and left on time. Flight attendants were friendly and courteous. I was happy to get a complementary sandwich and drink on such a short flight. We arrived at our destination earlier than expected. Seats were no frills, but decent. Overall good experience."
Nevýhody: "Boarding is stressful. A free for all. I wish they would announce and board one section at a time. I'm traveling with children! I don't want extra stress of people being so pushy. Also,on arrival the bus back to the terminal was similar."
Výhody: "Professionali customer service. Food and beverage service very good and generous. Love the European hospitality."
Nevýhody: "Lufthansa never treats Prague as a destination almost always off stand, it never does this to a internal German flight always late arrival frustrating"
Nevýhody: "The second flight they board us then left us on the bus in the parking lot for 25 minutes breathing airplane fuel."
Nevýhody: "The business class seats is exactly like the economy seats"
Výhody: "Very efficient, clean and comfortable."
Výhody: "When in the air crew attentive"
Nevýhody: "Late boarding after allowing priority customer to board, Crew then took ages to start to finish boarding and taxi , Plane sent to furtherest runway, Made little time up,"
Výhody: "Lufthansa delivers always a great service. Good timing, schedule and service!"
Výhody: "Everything on the plane seems clean and well maintained - nothing is broken, worn or soiled. Lufthansa spends a little more effort than other airlines to cut down on waste when it comes to their in-flight food service (real silverware and reuseable dishes). The Munich airport is by far more convenient than Frankfurt when making connections in Germany."
Nevýhody: "I was a bit disappointed with the limited seat availability/choices. If you cannot check in online several hours ahead of the departure you are typically left with center/middle seats in the area of the plane."
Nevýhody: "Because of a family illness I had to reschedule my flight 2 weeks before. Because the flight was booked through a secondary company, rebooking the outgoing flight ended upp: a) costing me as much as the whole original return flight; b) was no longer a 1 stop flight as I also had to stop in Frankfurt plus the company would not allow me to choose directly, I sent them details and then they booked what they could find; and c) I lost both the outgoing flight ( which was charged) and the return flight ( which was not changed) premium seat bookings both of which I had to pay for a second time. If I had booked directly with the airline this would have cost a transfer fee and I would not have lost the premium seat bookings. This was therefore a great expense and inconvenience. I will no longer book flights indirectly when using kayak. In future I will search using google flights and then go straight to the airline sites to book. Very disappointed. I never had this problem when booking with kayak before"
Výhody: "The boarding was fast and clean, but we still Left with a little delay. The flight itself was fast and we arrived a bit ahead of schedule."
Nevýhody: "The advance we had gained in the flight was taken up by an apron position, slow ground service and a distant arrival gate."
Nevýhody: "Boarding was in organizes."
Výhody: "Everything was totally fine but nothing was noteworthy."
Nevýhody: "Plane was a little old and uncomfortable."
Nevýhody: "Adjusting the reading lights needs to be more straight forward. It is always hard to find out how to turn the lights off. I like to sleep on planes and every plane seems to be different."
Nevýhody: "No exaggeration: The crew rolled a beverage cart in front of the restroom while I was in there. I couldn't leave for about 4 minutes The food made me vomit. That's why I was in the restroom when they blocked me in My headset jack was broken. 500 movies aren't worth anything if I can't hear them"
Výhody: "One hour delay after boarding due to loosing our “slot”"
Výhody: "Everything about the United Airlines portion of the trip was terrific: lots of food & drinks; good entertainment system; good seats even in economy. United really stepped up their game."
Nevýhody: "The seats on the Austria Airlines portion of the trip were very close together & very minimally structured (little padding, depth etc.)"
Výhody: "In flight crew worked hard"
Nevýhody: "No lines for boarding - it was a mess And randomly we were asked to check in our bags though Austrian crew had earlier tagged them for carry on"
Výhody: "The plane was comparatively clean"
Nevýhody: "Staff need to be a little more genuine with their simles or just don’t give obvious fake ones."
Výhody: "The cleanest of the airport and the airplane"
Nevýhody: "The 15 hours layover"
Výhody: "Curious crew."
Výhody: "Staff and the service"
Nevýhody: "Dinner was so bad"
Nevýhody: "Flight was cancelled on the first day. I had to call to find out that I was rebooked on a flight the next day."
Výhody: "I liked that the airplane was newer and comfortable. The crew and food was ok."
Nevýhody: "There was no entertainment unless you paid for it. We already pay enough for our tickets to fly and entertainment should be included and not another added expense, especially for families that already pay so much for their flights!"
Výhody: "Overall it was a good trip and staff was helpful."
Výhody: "Plane was very clean and drink service was frequent."
Nevýhody: "The gate was older, not well appointed and far from shops and better dining. We lined up only to be taken on a very long shuttle ride to the plane. I have had this experience before but in this case the planes location was virtually on the other side of the terminal. By the time all were boarded, the plane was late by about 15 minutes to takeoff, and we experienced more delay after that so that on arrival we were an hour delayed. Many missed connections in Vienna as a result. Crew seemed tense and on edge."
Výhody: "Everything was great. Lovely and efficient crew. Sound not good on films but we were in economy so maybe just the disposable earbuds. A small point and didn’t spoil an otherwise great service."
Nevýhody: "Lufthansa’s/Austrian Airlines’s idea of a ‘snack’ is a pathetic little bag of sugar and chemicals that no one should have to be offered, even if it comes for free. Hugely disappointed. Flight attendants not attentive enough."
Nevýhody: "Missed the connection because the flights were booked too closely together. Then had to wait 7 hours in the airport for the next flight. It only takes 4 hours to drive there but I don’t have a car."
Nevýhody: "Delayed longer than the flight time"
Výhody: "The stewardess is very polite and accommodating n"
Výhody: "Crew were amazing"
Nevýhody: "Delayed at boarding Delayed inside plane No entertainment No room for my long legs - no option"
Výhody: "Very friendly service efficient and helpful ready to satisfy unwarranted requests"
Nevýhody: "The check in was very efficient and fast , access to the cabin is well managed Service attendants are smiling always and like to share a bit of fun with the travelers ."
Výhody: "The whole flight was very nice"
Výhody: "no complaints"
Nevýhody: "I tried to reschedule due to a death in the family and due to the "small print" this was not possible. Then when I did travel, it turned out I didn't have the right for a piece luggage (again "small print"). I paid for the extra piece and I was double-charged (same amount withdrawn twice). Now I have opened a complained with Austrian and they haven't responded so far."
Výhody: "Friendly staff, efficient"
Nevýhody: "I didn’t understand that we got no baggage allowance with our tickets. When I looked on the website it appeared that star alliance members got the usual free luggage. Apparently it was a “lit” fare & we didn’t. It would have been worth it to get the next class of fare"
Výhody: "Very friendly staff"
Nevýhody: "we had some delay, and they did not inform us at all how long this will take. so this is something ot work on."
Nevýhody: "Flyght was terible"
Výhody: "Personal entertainment screens, average choice of movies."
Nevýhody: "2.5 hrs late departure with little information meantime, almost missed our connection. our luggage did not arrive with us. Poor food, almost no service during flight."
Výhody: "Short flight"
Nevýhody: "I have to pay for food or drink"
Výhody: "Plane was half empty, so we could sleep on three middle seats"
Nevýhody: "I would expect more (and better) food for 9 hour intercontinental flight"
Nevýhody: "Our flight was delayed by three hours due to “technical problems“. We were never updated during the weight and when we were told that the flight was canceled everyone was told to go back to the ticketing area to pick up their luggage and to find other options. When we were almost halfway there we were told to turn around and that the flight in fact was not canceled. The food was mediocre at best in the service on the plane was in adequate. They were understaffed and staff to peer to be stressed and fatigued. The seats were small and cramped and not well padded in the economy section. We are going to be flying on Lufthansa in the spring and will hope that their services are better than what we experienced on Austrian air."
Výhody: "Flight crew & overall experience was positive. Meal & entertainment were good."
Nevýhody: "We paid for extra leg room seats & were told we'd have exit row. We ended up in the middle section, which made it very uncomfortable for the overnight flight."
Výhody: "The air crew service"
Nevýhody: "1. No option to pay for a second luggage; the company website very unclear about the luggage policy; no contact information as well as no web payment service; days before my flight, spent a lot of time and efforts to know that I could pay for a second luggage at the airport on my departure; 2. Paid $120 or so for the second luggage!!!??? After decades flying Austrian I will try switching to your competitors."
Výhody: "The crew was very attentive, generous and courteous."
Nevýhody: "We sat on the tarmac for 2 hours because a crew member did not have the proper paperwork. This is incompetence. The trip was long enough w/o adding another two hours due to poor planning. This was completely preventable."
Výhody: "Comfort was good because I had a whole bench to myself!"
Výhody: "kids treatment"
Výhody: "I will never travel with Austrian airlines again"
Nevýhody: "My flight was cancel,then they transfer me to swees airlines they checked me in they took my luggage and then they told me I can't travel coz I can't make 2 stops inside the Europe. I have to wait 1 hour and 30 minutes to fine my bags . I went back and forth from terminal 1 and 4 many times.The changed my flight to turkey airlines and I wait 9 more hours at airport to check in again. Terrible experience ☹️☹️☹️☹️☹️☹️☹️☹️☹️"
Výhody: "Spacious aircraft. Polite crew. Even good food. On time."
Nevýhody: "It was late No food"
Výhody: "Professional and friendly staff"
Nevýhody: "Outdated interior, media interface"
Nevýhody: "Complete lack of information and abrupt staff when flight was delayed"
Výhody: "The plane was clean, fresh looking. Flight attendants were helpful and courteous."
Nevýhody: "Check in at Vienna airport was awful! Chaotic, no help! Kiosk software was horrible. Touch screens didn't work. No back button so, if you made a mistake you had to start from the beginning. Passport reader was not working properly. Machines were slow and delayed in responding. Not enough staff available for assistance. Arrival at LAX was even worse. Plane had to taxi for 30 minutes all about the airport runways. Finally got to a gate -almost on the beach! Then had to bus everyone to main terminal. Slow in getting bags to the passenger pickup. It took us 2 hours post touchdown to get out of the airport! Almost missed the airport shuttle,"
Nevýhody: "I used flights between Vienna and Prague several times and in most cases they are delayed."
Výhody: "Seats, crew, nice plane"
Nevýhody: "Delayed flight. Random boarding,"
Výhody: "The flight attendants were very friendly and spoke English well. Loved the food and the service"
Výhody: "Nice crew, lots of entertainment options (movies especially). Seats recline very far back, nice..."
Nevýhody: "Ground crew was a big bottleneck and Austrian security did not help."
Výhody: "Attentive flight attendants"
Nevýhody: "At 11h30 of 14/9 we (HOANG MINH CHAU and NGUYEN SI THANH) were standing at the ticket counter in Vienna and we could not check in due to no payment yet for the ticket and so the reservation has been cancelled. Due to this reason we had have to buy new tickets at the airport ticketing counter. So please sort out your problem with the airline and get back to me. From my bank the payment has been done yet to you. We had have double pay for one trip."
Nevýhody: "My luggage was lost again It is the second time in a row that happens"
Nevýhody: "After dinners the crew did not remove trays fora long time preventing movement. When the finally did there was a rush for the toilets. Having some toilets out of order compounded the problem Food is ok at best. The morning muffin was terrible A poor comparison to our flight last year on Turkish air"
Nevýhody: "No soap in the toilets"
Výhody: "The crew were great! The seats are not that comfortable, it happened that I had 3 seats raw for myself but the armrests were not going up so I could not utilize them and lie down to sleep."
Výhody: "This Transavia Airlines is not good at all."
Nevýhody: "Many things cheaper does mean better."
Výhody: "Great atmosphere, crew was excellent!"
Nevýhody: "I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone."
Výhody: "Usual faultless KLM experience"
Nevýhody: "Boarding was crazy. Could not everyone in the gate area."
Výhody: "Flight arrived on time"
Nevýhody: "No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers."
Výhody: "KLM STAFF WERE VERY PROFESSIONAL"
Nevýhody: "SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE"
Výhody: "Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight"
Nevýhody: "Not being to help on the ground in Copenhagen with delta issues"
Výhody: "Crew was great and helpful despite oversight in my special meal."
Nevýhody: "Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!"
Výhody: "The crew was nice and helpful (our flight was 2h late so they put us on the one before in business class for us not to miss our connection)"
Nevýhody: "A lot of delays, on both flights. We spent twice as much time waiting than flying."
Výhody: "well mannered and attentive crew - good supply of complimentary food/drink - good over all comfort"
Nevýhody: "boarding was running very far behind - considering this is mainly a hub operations carrier - resulted in several passengers missing their connecting flights -"
Výhody: "I love the food"
Nevýhody: "Lost all our bags so couldn’t ski"
Výhody: "Smooth flight."
Nevýhody: "Seat a little cramped."
Výhody: "The service"
Nevýhody: "The seats"
Nevýhody: "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."
Výhody: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."
Nevýhody: "Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place."
Výhody: "Fairly nice flight. 7 hours AMS to JFK. They had ice cream cones for us mid flight and an after dinner cognac if you wished."
Nevýhody: "Not a big fan of paying for a few extra inches of leg room in a better seat after paying for a ticket."
Výhody: "Friendly in-flight personell"
Nevýhody: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"
Výhody: "Sound was broken on my TV set!"
Nevýhody: "Called stewardess twice to assist. No response!"
Výhody: "Fast boarding"
Nevýhody: "The entertainment system wasn’t working for the whole 10 hour flight."
Výhody: "I enjoyed the attention to detail and comfort. Helped to make the flight easier to handle."
Výhody: "The time keeping was very good. We left on time and arrived early on both occasion. Good organisation. Excellent service."
Výhody: "Booked extra room seat which gave me good room for seating"
Výhody: ".Very much on time with pleasant service."
Nevýhody: "Can nit find much fault fir a short run!"
Výhody: "Crew were friendly. Flight was comforyable smooth and on time. Nice snack."
Nevýhody: "Missing wheel chairs swrvice lounge far away no food option just lame klm tipique"
Nevýhody: "Headset jack only worked if the headset plug was in EXACTLY the right spot."
Výhody: "Decent seat size. Sorta slept the whole flight."
Nevýhody: "I don’t like the limited choice of drinks on these short KLM flights."
Výhody: "Crew was courteous and polite! Entertainment system had some great movies at no additional cost."
Nevýhody: "Poor communication between delta, KLM and Air France meant that I couldn’t check in online and get a digital boarding pass. Furthermore I couldn’t use the check-in kiosks because my name was listed as Reidmr instead of Reid, which meant that my boarding pass did not match my passport. Overall this caused unnecessary delays that were compounded by the fact that I couldn’t use my TSA precheck. My main problem on the plane was that I had to struggle to get water served to me. It’s always so dry on planes and I would have liked to be able to get more than one tiny glass of water at a time. Also, would have loved a window at my window seat. Plus no WIFI!?"
Výhody: "Cabin Crew was awesome."
Nevýhody: "Entertainment System was not working and no Non-veg food option in flight."
Výhody: "Cabin crew very pleasant"
Nevýhody: "Lost our bags, little sympathy from staff"
Výhody: "Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight."
Výhody: "From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew."
Nevýhody: "The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!"
Výhody: "The sandwiches were simple yet just the right touch, on all four flights."
Nevýhody: "OLD OLD plane with hard seats and tiny screens"
Výhody: "Eveything is well arranged"
Výhody: "The crew were pleasant"
Výhody: "Catering is ok"
Nevýhody: "Seats comfort really old school"
Nevýhody: "Departure 40 mins late. I took this flight 2 weeks ago and it was also delayed."
Výhody: "The cabin crew, the flight and communication and the cleanliness of the plane."
Nevýhody: "It was really unclear which desk to use at Birmingham airport to check in. It was extremely stressful for a first time flier as I had no idea what to do - the desk location wasn't marked clearly and when no staff were there it wasn't clear that the desk was open."
Výhody: "The flight was delayed by 40 minutes initially then a further 20 making it an hour late. Sitting at the gate there was then suddenly a last call to board the flight and a mad rush for everyone to get on. I appreciate that delays happen but the lack of communication ragardinh altered boarding times didn't make the situation any easier"
Nevýhody: "As above"
Výhody: "Overall, my trip to Cardiff via Amsterdam was smooth and delightful. I've flown a few short trips this summer and I was pleasantly surprised to find KLM still offered complimentary snacks. What a refreshing change!"
Nevýhody: "There was no entertainment which is why I assigned that category only one star. The boarding process in Amsterdam could have been a bit smoother. Announcements were no clear."
Výhody: "The crew were very friendly and accomodating, plane was clean and boarding amd disembarking was efficiently handled."
Nevýhody: "55 minute delay was not welcome."
Výhody: "Seat space was good for a short flight, inclusive of free snack and drink."
Nevýhody: "Too much overoverhead luggage."
Nevýhody: "Since we had two extra bags (paid for in Chicago), they demanded to see my receipt before we could board in Amsterdam to Nairobi. We had trouble locating the receipt and we were not given an explanation as to why we needed it again. We were traveling with 5 kids including an infant and we were not allowed to board until we found the receipt. I thought surely they would have record that I had paid, but I guess not. We were the last to board and all very stressed out. The staff seemed not to care the least in our troubles."
Nevýhody: "Opodo messed up my booking. I reached the airport only to find out that the booking was cancelled by Opodo though I received an email from Opodo 24 hours before advising me to check in on the flight. As I was busy with some construction work at home I thought I would check in at the airport. Opodo advisors were not helpful on the phone and I ended up missing a family get together due to their incompatibility."
Výhody: "Flight on-time."
Nevýhody: "Food options are expensive, non-alcoholic beverages should be provided for free, and food options are really scarce. Add some entertainment or wifi."
Výhody: "Seat was fine ! I was very thirsty and no free water.."
Nevýhody: "Free drink/ water !!!"
Výhody: "The crew are the friendliest, nicest crew. I’ve flown Iberia and JetBlue the past year and the Aer Lingus crew are so much more hospitable and service oriented. From cockpit announcements keeping passengers up to date on flight info, to food service, the crew does an excellent job."
Nevýhody: "Boarding the plane was too chaotic. There seemed to be a lot of confusion. They were boarding rows 8-23 but no one was getting through the gate to the plane. Before anyone from this group got on the plane, they added rows 24-46. Ambiguity causes stress. A more orderly lining up of passengers would be less stressful."
Výhody: "The crew was friendly"
Nevýhody: "The delay that was over an hour caused us to miss a planned reservation we could not reschedule nor get refunded for."
Výhody: "Liked the logistics from the European side for connecting flights, the airplane, crew, and entertainment."
Nevýhody: "not even free water."
Výhody: "There was more seat room in this plane."
Nevýhody: "We deplaned on the tarmac and had to use steps to get to the ground."
Nevýhody: "The flight was booked through Jetfly and I tried to change the date. I ended up losing the entire ticket. No flight, no money. I talked to Jetfly at least 8 times and they kept confusing things, delaying things, and were not very helpful which caused me to miss any available flights."
Nevýhody: "They lost our strollers which put us into a really difficult situation, since we had to carry our two toddlers + our infant during the 5hour connection time in LND."
Výhody: "Airline was a little behind schedule but they made up for it enroute. Staff was courteous and professional. A good airline by all count!"
Výhody: "Everyrhing as wxpected for a small plane"
Nevýhody: "the plane was late"
Výhody: "Not a lot"
Nevýhody: "Flew Aer Lingus twice during our trip and not impressed. Disorganized, late, confusing check in to the point we almost couldn’t check in, and very rude staff from check in to air hostess. Ryan air was better"
Výhody: "More comfortable than overseas flight"
Nevýhody: "No snacks available without cost or drinks"
Výhody: "Boarding was very quick"
Nevýhody: "Non-alcoholic drinks should be free on the flight."
Výhody: "JFK flight - exit row has TONS of space at modest cost. Latest movies showing for free."
Nevýhody: "Inconsistent food: was decent outbound but less so on the return. Doesn't participate in TSA Pre."
Nevýhody: "The plane interior needed maintenance. The seat pocket in front of me was falling off, and things were tattered"
Výhody: "The employees were friendly."
Nevýhody: "I was surprised You had to pay for a cup of coffee."
Výhody: "A replacement plane did not take hours to get set."
Nevýhody: "Flight was delayed by 1 1/2 hours as another plane (Titan) was used as the scheduled plane was not operational."
Nevýhody: "Passengers line up to board instead of waiting for their number rows to be called. I ended up boarding later than most and the overhead lockers of the front rows (where I was sitting) were completely full. I had to place my baggage very far back and wait for almost everyone to leave the plane so I could collect it."
Nevýhody: "Their food is grotesque."
Výhody: "Short flight so no food"
Nevýhody: "Screen inop boarding terrible"
Výhody: "Excellent service and courteous staff"
Nevýhody: "I didn't like they charge for all drinks including water on a 2hour flight"
Nevýhody: "this flight was unnecessarily delayed. it was possible to have an earlier connection"
Nevýhody: "It was like squeezing everyone into a cattle truck and airport crew double book seats of a few passengers on a full flight so there was confusion on board"
Výhody: "This plane was more comfortable. Leg room was better. Seats were larger."
Nevýhody: "Was surprised that you had to pay for coffee or other drinks."
Nevýhody: "At Frankfurt Main airport the check in counter had initially only one person and the lines were very long. After about 30 minutes they opened 2 more counters. We were waiting at the gate for the bus and the flight time had passed , but no announcement that the flight is delayed. finally we get on the plane and then we get an announcement that we the plane does not have clearance for another hour and half. The entertainment on board is very very old stuff, and shockingly the food is also bad and no vegetarian food."
Výhody: "we were on the new Jumbo Air bus , looked new But TV system had a bug Seats were a bit jammed as expected these days Nice crew, tried to be helpful when directly asked , but they were too busy to come by and check ."
Nevýhody: "Had to be rebooted twice and finally gave up on asking for the reboot"
Nevýhody: "Chaotic mele in the cabin as people used both entrances and met in the middle."
Výhody: "On time. Reached early"
Nevýhody: "No compliments of drinks"
Nevýhody: "Spilled a coke on me due to person in front of me recling his seat. Flight attendant asked if i was ok. Told her no. She waited on three more people before offering 2 napkin. Not sure what I was supposed to with those other than wipe the residue from the tray as it was now all soaked into my jeans"
Výhody: "Seats comfortable even with my disabilities."
Nevýhody: "Assistance seats all taken by able bodies. No room for disabled. Not enuf staff for volume of disabled rendering a delay to our flight E1 273."
Nevýhody: "Date: Mon, 11 Sep 2017 09:26:17 -0500 Subject: Re: How was your Aer Lingus flight to Chicago? The Aer Lingus flight was fine, but Vanama, the middle agency that youhave processed my tickets through- caused me a lot of stress. The daybefore my flight, I was trying to check in, and I received a message thatmy reservation was cancelled. I called Vanama, who rudely put me on morethan 30- minute hold on the phone, told me that Aer Lingus would not dealwith them, but the customer directly. I told him(Daniel of Vanama) that Ihave paid for my fare, that it was their responsibility, not mine to dealwith the airline. Never-the-less I tried calling the Airline, severaltimes, and listened to their own voice messages up to 2 in the morning ofthe day of my flight. Lacking sleep, and still not packed, I went to bed, went very early to the Madrid airport. I knew by the look on the AerLingus(Cristina) staff that there was a problem---she went ahead issued mea boarding pass, told me to go to the ticket counter in Dublin, and ask forhelp. After going from one floor to another, and another, to twodifferent staff-the problem sorter at Aer Lingus told me, Vanama never issued the ticket. That they should not have let me board the plane in Madrid, but he said he took care of the mess. Now you want to know how my flight went."
Nevýhody: "Flight was late departing and late arriving."
Výhody: "Kind, helpful staff"
Nevýhody: "The entertainment was extremely slow. It stopped completely a couple times and had to be restated by the crew. Nor were there recharging plug ins."
Výhody: "All was ok on trip. We didn't have food or drink."
Nevýhody: "The trip while 10mins late leaving was ok. The big problem I felt was we were going to a funeral and 2 booked Monday and 3 booked Tuesday. We are 3 retired ladies and had to pay €276 each while the 2 men paid €150."
Nevýhody: "no entertainment or food on this short flight so can't assess."
Výhody: "I thought the staff worked very hard and were very friendly."
Nevýhody: "Leg room was minimal. I don't think you should allow seats to go back since I inevitably sit behind someone who puts his all the way back and I feel like a pretzel. It seemed like a very expensive ticked to feel like that."
Výhody: "Wonderful crew"
Nevýhody: "paying for everything including a little sandwich and a glass of wine. Being late departing and having a rowdy group of men on board going to drink beer in Prague"
Nevýhody: "All good and drink cost extra and there was no entertainment."
Výhody: "We got moved to Aer Lungus - I know same "group" but different. No big surprises that less comfortable than I expected with British Air."
Nevýhody: "We arrived on time."
Výhody: "USA immigration at Dublin aerport"
Nevýhody: "Buying drinks st ridiculous high prices on the flight. Sests with restricted legroom because of entertainment boxes."
Výhody: "The crew was great and very accommodating. Seat we're comfortable. They crew kept us all informed with the progress of the flight."
Nevýhody: "One of my seats was not cleaned up properly. There were used napkins in the compartment in front of me."
Nevýhody: "When I landed in Barcelona, the crew did not give me instructions on my transfer to my connecting AA flight. I had no idea I would go through immigration, end up outside the airport and then take a shuttle to an offsite terminal 20 minutes away to go through security and passport checks again. After walking in circles around the terminal and getting bits of information from Barcelona airport employees I figured it out. I can't imagine how a non-Spanish speaker would have found his/her way."
Nevýhody: "I was unable to change the flight in any way shape or form (even though I requested that weeks in advance). The only alternative was paying $+1000 more to change. While I still had tons of questions of my options (and was calm and polite!), they hung up on me. I ended up not even going on my flight and note being able to cancel my flight. Ridiculous, rude, and plain unpleasant. I will never take this airline again."
Nevýhody: "Late departure on way back"
Výhody: "Both British airline and Aer Lingus service was 5star. and kayak did its job they made reservation super easy."
Nevýhody: "check-in baggage was lost during journey and still couldnt get found. Very annoying."
Nevýhody: "Check in took a very long time. Food was not great. Bathrooms were not cleaned during flight and quite disgusting."
Výhody: "Boarded on time, flight crew was friendly, nice amenities like pillows, headphones and blankets."
Nevýhody: "The food was ok could be better and WiFi didn’t work."
Výhody: "Good seat"
Nevýhody: "Check in counter service is the worst I’ve ever experienced. On board, not all menus were available so I ended up eating the leftovers..."
Výhody: "El avión estaba ok"
Nevýhody: "A raíz de una huelga en Argentina que se declaró el 14/5 tardaron más de 10 días en comenzar a re programar los vuelos. El call center te da información falsa ya que no tienen idea de lo que ocurre. Re programado el vuelo para salir después de la hora 24 del día de paro, habilitaron 4 counters"
Nevýhody: "It should have departed on time. It departed 50 minutes later than the original time."
Nevýhody: "Todo estuvo excelente!!!"
Nevýhody: "more comfortable seats and space, better food"
Výhody: "On time overall, no delays"
Nevýhody: "Boarding was awful and no food at all, it is a 3 hour flight and not cheap but even water cost"
Nevýhody: "Were not there to rate but someone paid you an extra fare so you made double the money on one 2 seats! BRAVO Standing Ovation!!!"
Výhody: "Food and entertainment were okay."
Nevýhody: "Iberia was unable to ticket us all the way through to our final destination when we checked-in at our origin (Faro). We then had to go through an arduous process to get handwritten boarding passes in Madrid. This put us at the end of the line for boarding. Then the gate agent refused to let us board because the boarding passes Iberia customer service wrote and stamped didn’t have ticket # on ithem. The gate agent made it clear that it was all on me to go back to the agent at customer service to get it addressed and make it back in-time. The other passenger was my 80 year old mother who a I had to leave unaccompanied at the gate so i’d have some chance of running across the terminal and making it back in-time, which fortunately I did. The complete lack of interest in helping or even acknowledging that this was their mistake is the reason why I will never fly Iberia again."
Nevýhody: "Legroom a little scarce on a 12-hour flight, even though I'm only 5'7" tall."
Nevýhody: "This is my second time flying with this airline and it’s 40 mins late leaving again! Poor reliability and flying at night with my young son. I did not want to arrive an additional 45mins later in a city that can be dangerous"
Výhody: "Some good films to watch"
Nevýhody: "Terrible seats mediocre food our tickets said Iberia but it was actually its low-cost version Level"
Výhody: "Crew for business class was much better than Economy, Nice menu."
Nevýhody: "No entertainment, I know is a short flight but still there should be at least an internal wifi with movies to be seen on PAX devices."
Nevýhody: "Crew wasn’t unfriendly , no food was provided"
Výhody: "Extremely comfortable and was served lots of delicious food"
Nevýhody: "My touch screen froze at the beginning and I couldn't use it at all for the entire flight. Then I tried to use the headphones, but they crackled so loud in my ear and didn't work either."
Nevýhody: "Flight was late and the scheduled connection was only 2h. Impossible to make it even on time. JFK terminal is 3rd world"
Výhody: "Airport was spacious and gate area/aircraft clean"
Nevýhody: "Captain made. Or announcement other than twice very loudly to announce take off/landing to crew. Woke people up."
Výhody: "The staff was rude and not helpful. Check in was below standard."
Výhody: "Comfort and crew were good,"
Nevýhody: "Delay in takeoff due to equipment repair"
Výhody: "El vuelo estuvo puntual. La tripulacion amable La comida buena' El avion limpio"
Nevýhody: "El bano incomodo y No estaba muy limpio El postre de la cena, sin sabor, casi incomible, (La cena buena)"
Výhody: "I liked the in flight entertainment system. The food was good also and, the flight attendants."
Nevýhody: "The legroom was not that good, but it was ok. Overall it was ok"
Nevýhody: "No body let me know that my connecting flight had been canceled, even though they knew before my previous flight landed. Not many options for getting to my destination. Had to change airports and didn’t offered much help with that."
Výhody: "That we at least got some water"
Nevýhody: "The gate changes, the late start, bad or no info or help from front desk or onboard personnel regarding your connections"
Nevýhody: "Very hard to get any information about connective flights. I had 1 hour between the flights and I asked the assistant at the passport control to help me to get through, she said that everyone needs to stay in the same line. I pushed myself through, which I never do, and run all the way to the gate, and hardly made my flight. It is very hard to get any information because most employees don't speak English. I will never fly with Iberia again. I would rather pay more and fly with another company. I was very upset about my flying experience."
Nevýhody: "FOOD WAS POOR."
Výhody: "the flight crew was cordial and efficient. we arrived on time."
Nevýhody: "The planes were older and the seats were not comfortable for the length of the flights."
Výhody: "Shortness of flight"
Nevýhody: "Flight attendant would not help get luggage into overhead. Inattentive for food and drink needs."
Nevýhody: "The airline put me on standby for my connecting flight without telling me at anypoint until I was at the gate. I lost a day of vacation and instead had to wait in Madrid for 4hrs, fly to a neighboring city, and then take 2hr bus to my final destination."
Výhody: "Always great service on Iberia."
Nevýhody: "My only complaint, and it's frequently the case with Iberia, is that the cabin is always very cold. Thanks for the blankets, though!"
Výhody: "Everything was pretty good"
Nevýhody: "The seats were kind of tight."
Výhody: "very comfortable had my own TV screen with free Wi-Fi loved it"
Nevýhody: "I had my own TV screen with free Wi-Fi loved itI thought the food going was better then on the return trip to New York I was in row 57 and most of the food had run out by the time they got to Wes the one meal I had which was a burger was all dried out again going to Madrid had better food"
Výhody: "The crew was super friendly."
Nevýhody: "We didn't start boarding until the scheduled departure time. Made my connection much tighter than it needed to be."
Výhody: "Fast boarding."
Nevýhody: "No air conditioning.no help with making connecting flight/customs. Staff could not speak english."
Výhody: "It was nice and cool inside the plane."
Nevýhody: "It was several empty seats available and wasnt offered the those who were crammed in the middle Isles."
Nevýhody: "There is no room for legs he flight was not comfortable .For flight more 5 hours,a plane must be larger,than AB 319"
Výhody: "the food and the entertaiment"
Nevýhody: "long trip"
Výhody: "Check in and flight were excellent. Didn't use food service."
Výhody: "The only part of this flight that was good was when I deplaned at the end"
Nevýhody: "The flight was delayed. We sat in the plane waiting for 1.5 hours. Passengers were not addressed as to why we were not moving. During this time the air conditioning was off and it was too hot. The crew was very rude and nowhere to be found most of the flight. I was extremely thirsty and crew was upset when I asked for water"
Výhody: "new plane"
Výhody: "Speed of boarding and free wine!"
Nevýhody: "Despite asking the crew 3x, the TV in my seat did not work. Each time I asked it was like they were hearing it for the first time. They wrote down my seat number and never came back. Thankfully I had a book! The seats were horribly uncomfortable and my legs and behind went numb several times. The food was awful and I regret eating it as I had a stomachache for several hours."
Výhody: "Commuter flight. Got me where I needed to go."
Nevýhody: "Small plane, no leg room, very little carry-on space. All I had is a small backpack and I almost did have a place to put it."
Nevýhody: "NO HUBO ENTRETENIMIENTO, EL AVION NO LO TENIA. EL PASAJE SE SENTIA INTRANQUILO . Y ESO HACE QUEEL VIAJE RESULTE MUY MOLESTO. ALICIA"
Nevýhody: "Waiting for luggage at JFK."
Výhody: "I liked their service and warm nature of the staff."
Nevýhody: "The flight was delayed one hour and 23 minutes so that affected my connection from LA to SFO. My bag couldn't reach back to SFO and I had to run to catch my flight in LA after a 12 hour flight."
Výhody: "Efficient, friendly crew"
Nevýhody: "Rather boring meals Poor flight-following software"
Výhody: "Customer service, food, comfort."
Nevýhody: "Not a lot of movies to watch."
Výhody: "The crew was fabulous! And the ride was on time and had plenty of entertainment."
Nevýhody: "My only complaint is that the seats were very tight in the economy class. We were packed like cattle. I know these were the "cheap" seats but for almost $1500 I would hope for a bit more comfort."
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