Nevýhody: "Being on time + quiet fellow passengers"
Nevýhody: "Pointless paying for priority boarding as staff just let both lanes board at the same time"
Výhody: "Atraso del vuelo"
Výhody: "Quick and efficient boarding."
Nevýhody: "It was fairly full so no space for my hand luggage - had to go under seat. Not a problem but..."
Nevýhody: "I had previously checked in on line to avoid the fee at the airport just to be charged the fee. It was very inconvenient and had to pay for something I had already paid for online. I’m very displeased and upset"
Nevýhody: "I paid nothing for my bag going to Dublin and had to pay 10€ coming back. WHY???"
Výhody: "Airport security was efficient."
Nevýhody: "Every group on plane seemed to have been purposely split up even though there were many empty seats. Difficult to book luggage on the website. They said there were strict size limits on cabin bags, but when we got to the gate they didn’t check any - we had to pay for an extra bag in hold when we could have just used a bigger bag for hand luggage. Everything was difficult. Bag drop didn’t work - we had to queue to to go to the desk 3 times and the lady eventually did it herself. Staff were polite and nice."
Nevýhody: "Everything. AND missed flight to Athens!!"
Nevýhody: "Awful experience with Latvian staff during boarding. Luggage passed weight and size inspection from Milan to Riga. It has also passed inspection in Riga, but was checked again during boarding. Staff did not want to work with us and penalized my kid by charging him 53 Euro luggage fee. Disappointed that some staff members have suaded us to never fly Ryanair again"
Nevýhody: "Uncomfortable small airplane"
Výhody: "Only option available at the time. I would not have flown Ryanair if there had been any other airline flying the route in the time slot. Actual flight was fine, but the process from booking the flight to gettin aboard was horrible."
Nevýhody: "Rayanair made the transaction as difficult, uncertain and unpleasant as they could. From the moment the booking was complete, a series of email demands, warnings and impossible conditions ensured that it was never clear whether we and our baggage would get on the flight. The initial price was unreasonably low and the eventual cost was twice what was quoted but it had to be paid as a series of penalties over several days. The contract staff in Athens were clearly demoralized, embarrassed and apolgetic, but had no flexibility to resolve issues in a reasonable way."
Výhody: "On time."
Nevýhody: "How negative the whole experience is. Ryanair business model is to trick people to pay more or create madeup inconveniences to encourage upsell. Random seat selection for your group is an example of pissing 1/2 customers of every time I’ve flown with them. Pay extra to stay close to friends... would avoid"
Výhody: "Smooth flight"
Nevýhody: "Couldn't adjust the seat and no backpockets."
Výhody: "The price, arriving safely"
Nevýhody: "Was told by 4 diff people to stand in 4 diff long lines which proved incorrect. Airport organization was terrible at both points. My liquids were broken and ruined (I never have issues with liquids.) whole process took 2x normal amount of time and I lost my train because of it."
Výhody: "the price"
Nevýhody: "the delay"
Výhody: "It's a reliable company"
Výhody: "Boarding was quick"
Nevýhody: "Flight was late as always and not properly managed"
Výhody: "The Crew was in a good mood"
Nevýhody: "a little bit too good , because they spoke all The time with loud voice about their personal interests."
Výhody: "Nothing was good about the airport. Long lines, unfriendly staff, lack of seating."
Nevýhody: "At SXP there was no separate line for security for those who purchased priority boarding like at many other airports. I almost missed my flight because of the line. I don't honestly think there's a point in buying priority from SXP because it doesn't help here."
Nevýhody: "Everything they simply SUCK!!!"
Nevýhody: "Nos hicieron esperar dos horas para luego decirnos que iban a cambiar de Gate"
Výhody: "Be on time Inform Offer discounts if so late"
Nevýhody: "Very late, late + insufficient info about it, no entertainment no offer to reimburse/make good on it"
Výhody: "Price. Clean planes."
Nevýhody: "Cramped seats. No entertainment. No WiFi."
Nevýhody: "Made us pay $35 per bag to check. This was not made obvious when book. Lady at check in did not tell us one of our bags was too large to check in. Will try to avoid Ryanair at ALL costs in the future."
Výhody: "Got extra legroom sitting in the Emergency Exit"
Nevýhody: "Pretty much everything."
Výhody: "We arrived"
Nevýhody: "The delay of one hour The slowness of boarding and unboarding"
Nevýhody: "Comfort in Ryanair flights are just terrible!"
Výhody: "Seats were more spacious then expected."
Nevýhody: "When checking in I noticed me and my boyfriend were "randomly allocated" seats 10 rows apart. When I called and enquiried about this I was told that I would have to pay to move the seats even though there were 4 seats available next to my boyfriends allocated seat. This is ridiculous seeing as it was not a separate booking and there were plenty of seats available! On the way back my boyfriend was charged 50 euros for a bag which the flight attendant deemed as oversized even though on the way there it was perfectly fine. Her reasoning was that it would have to be put under the plane... When walking to the plane we saw that most people were asked to leave their hand luggage on the tarmac to be put "under the plane" without being charged so essentially we were ripped off yet again!"
Výhody: "Cheap and chearful"
Nevýhody: "Flight was delayed by 30 minutes."
Výhody: "Ryanair did a great job preparing guests for departure and keeping passengers updated on gate changes."
Nevýhody: "The airplane had absolutely no temperature regulation and went from way too hot to absolutely freezing for a majority of the trip."
Nevýhody: "Search was changed to the 14th with me noticing and I mistakenly booked it. Costumer service was unreachable."
Výhody: "The flight was good and on time, friendly cabin crew"
Nevýhody: "The boarding crew, meaning that guy at the airport, was very unfriendly"
Výhody: "I liked absolutely nothing."
Nevýhody: "I showed up to the airport (Stansted) RIGHT on time to make the flight, but ran into several issues: 1. I was flying with an american passport, and the line to have my boarding pass 'stamped' to verify the passport was insanely long. 2. Missed the flight due to long commute within the Stansted terminal 3. Made it to the flight 25 min before takeoff, but was too late, so missed the flight. Had to wait in the terminal for 20 minutes for someone to come pick us up and drive us out of the terminal. 4. Ryanair customer service simply instructed me to rebook my flight online. They were not of any help. 5. I had a tight connection in Milan to the bus that would take me to the city, which i almost missed because my carryon bag had to be checked in. 6. Boarding was absolutely hectic, I was almost put on a flight to Greece instead of Milan. Stay away from Ryanair if you can."
Nevýhody: "Besides being really uncomfortable for various reasons, like the endless security procedures, the crew's bad manners and lots of other annoying things that really baffled me like making people stand in line for half hour before boarding (why?), at the end of the day you have to take into account that Stansted + Ryanair means adding an extra hour to what you would normally take for a flight and a lot of stress, not only for what aforementioned but also for the constant feeling of potentially being ripped off with additional charges like late check in and baggage size."
Výhody: "Price was great, crew friendly and professional."
Nevýhody: "Flight boarded late. Very bumpy ride."
Výhody: "Crew friendly."
Nevýhody: "The website is impossible. It appeared to process my bag payment only to find out it didn't. Address options for USA don't include my address so it won't process my credit card. Online chat "help" asked me to try several things, none of which worked. Paid for bags at airport for twice the price and told how to avoid it on the return flight by cashier. Of course that method didn't work either. Would not process the Paypal payment either. Hard to believe that all the online issues are not at least somewhat deliberate so they can bill more at the airport."
Výhody: "Arrival time: we landed at 18.10 instead of 18.25"
Nevýhody: "The seats are too small, there was too much light during the flight and no drinks are offered for free, not a single water glass."
Výhody: "Flight on time"
Nevýhody: "Checking Visa in different place then Check in counter. Queing before boardind"
Výhody: "On time. New and clean Plane. nice crew"
Výhody: "Ryan Air's prices cannot be beat! The low cost to fly has made it possible for me to travel around Europe the few times I have visited. I have never been stopped for my carry-on luggage *knock on wood*, which I'm sure may have been slightly over the limits, and it has been greatly appreciated. Very friendly crew, and relatively painless boarding process."
Nevýhody: "The ability to check in online SOUNDS like it will save time, but this is my third Ryan Air flight where I have stood through the line to get my documents checked, been approved, and then gotten all the way to security where I have been told my boarding pass won't scan. If anyone is reading this, I would suggest checking in online, and then just having them print you off a boarding pass at the desk. That boarding pass will for sure scan once you get to security, and will save you the hassle of getting in line twice!"
Výhody: "Flight left on time. Crew was friendly."
Nevýhody: "Boarding was a bit not so good because we had to wait outside in the cold (and some rain). Food options were scarce (I wanted a croissant with my coffee and there were none left so in the end I ate nothing)."
Nevýhody: "hassled us at every turn. charged us a fee of 135 pounds to board flight saying we weren't there within two hours of check in when indeed we arrived 2:30 minutes before flight and waiting for check in took over 45 minutes. on board staff were even more rude after their card machine broke during our transaction. We didnt have cash on us and simply thought the card with available funds on it would suffice during our travels. However we were held on the plane after arriving in milan and accosted by ryan air officials threatening to sue us because THEIR card machine broke and we didnt have cash. Then they had us escorted out of gate to the atm were we got them cash. the whole entire process was a night mare. NEVER AGAIN"
Výhody: "You have to pay for drinks, a simple coke or glass of water should be complimentary, not 3euro for a bottle of water."
Nevýhody: "Did not like the fact that you have to check in on your own."
Nevýhody: "Awful checkin staff"
Nevýhody: "The boarding process is slow and the agency is full of hidden fees. I chose Ryanair because they had the cheapest flight from Milan to Brussels but I will never fly Ryanair again because in fact their ticket prices after all the fees, were over 100 euro more than other companies and the process of checking in I did not like."
Nevýhody: "The price is extremely misleading as they charge almost as much a ticket per luggage."
Nevýhody: "Ryanair is not completely transparent about the cost of luggage"
Výhody: "The flight itself was awesome, the check in and crowds made us miss our original flight!"
Nevýhody: "The lines and fees for missed flight which was not really ones fault due to the crowds"
Nevýhody: "Everything. 5 hour plus delay"