Výhody: "The desire to keep up with the schedule. impressive."
Nevýhody: "Memmingen Airport does not call "Priority" card holders at the beginning of boarding passengers."
Nevýhody: "Long queue to check in bags Only one guy at the desk to do it... Plane delayed hour and a half. Minimal communication."
Výhody: "getting off"
Nevýhody: "filthy plane, confused staff, cattle truck class. I bet people got comfier rides to aushvits. if only there were national carrier flying my route"
Výhody: "It was in time"
Nevýhody: "At the Pisa airport I had to pay € 40 for a baggage I had already paid when buying the ticket, the counter staff told me after I explained that I had paid for it, otherwise I could not carry my suitcase, so I had I have to pay my suitcase again and now I have to do all the cumbersome procedures so that my money is refunded"
Výhody: "Boarding was straight forward and fast."
Nevýhody: "Very basic comfort. Less leg room."
Výhody: "Quickness with the site. Easy to use"
Nevýhody: "1) my first issue is that my card was charged 2x before having to run it a 3rd time to guarantee my flight. I guess Kayak and Ryanair do not communicate as easily as other carriers. 2) I was charged $50 Euro at the counter for NOT checking in. I attempted to check in numerous times, but it was not allowing me to check in. I received a booking confirmation, but never received a confirmation ID that would have allowed me to check in on the flight. I would appreciate if Kayak would have a response to this?"
Výhody: "Just plain good old Ryanair on time no frills"
Nevýhody: "All was perfect"
Výhody: "Crew very friendly, helpful and professional."
Nevýhody: "The one and a half hour delay in taking off, especially the part where we were made to wait outside in the rain for about 10 minutes before being allowed to board. (This is not to reflect in any way on the cabin crew, who were wonderful)"
Nevýhody: "We attempted to cancel our reservations more than a week before our trip because my husband was hospitalized. Not with the flu or a broken arm, but a major and serious life threatening illness we are still dealing with. We provided numerous documents as proof of the absolute dire situation and they denied the request over and over again. I get that the tickets were "non-refundable" but at least offer vouchers, credit, or be totally a stand-up company and refund the tickets. It wasn't buyers remorse, trust me, we would have preferred to be in Portugal, rather than sitting in a hospital hoping and praying for his recovery."
Nevýhody: "They made is walk around barriers carrying our bags slowly shuffling forward to get into the seated area in front of the gate. It took 15 mins . They could set up the ticket check inside the seated area so we could relax."
Výhody: "Plane has more leg space than other commercial lines I’ve used."
Nevýhody: "Expensive baggage fees for no cabin baggages. Non sense carrying baggages up to the plane door for them to pick and send below."
Výhody: "The flight arrived, boarding was fine."
Nevýhody: "The plane was hot and the stewardess made me keep my window open even though the sunlight got really hot. This seemed unnecessary"
Výhody: "The price"
Nevýhody: "They are delayed all the time. Missed the last train going home, ended up sleeping at the airport"
Výhody: "Not much"
Nevýhody: "More than 1.5 hours delay, they took my luggage from me, so I had to take out my laptop because the Budapest airport luggage handler thieves. Very loud speakers inside, the seating is very uncomfortable, small legspace and also you cannot put even your glasses in front of you because of lack of storage place. long walking to and from the plane, and you have to wait for ages in front ot the checking desk, than in the hot bus down. Overall totally inhuman experience."
Výhody: "The boarding system"
Nevýhody: "The delay"
Výhody: "60 quid return to Barcelona from London. Can't be bad. Comfortable seat and very pleasant cabin crew."
Nevýhody: "They called boarding a long time before it actually started. Food available was not so good."
Výhody: "I ultimately got to my destination."
Nevýhody: "- Was charged left and right until I paid twice for my ticket. I even paid to get my boarding pass. - Boarding was a mess. Passengers were blocked in a hot area, then in the stairs for an hour before boarding - Flight was an hour half late - Flight crew was rude and systematically failed to resolve a seat assignment problem. They mocked a passenger instead of admitting they were wrong about not checking for the error in the seat assignment - More of an annoyance; Flight crew was constantly selling stuff, from drinks to cheap fragrance and scratch lottery cards. In summary, Ryan Air is a scam and an embarrassment to the industry."
Nevýhody: "Flight was delayed took forever to get us on the plane"
Nevýhody: "Way too hard with the line for a person in her 60's."
Nevýhody: "= sardines and quite unpleasant"
Nevýhody: "The on-line check-in site for Ryanair is terrible. Not at all user friendly. Of course this may be deliberate because if you have to check-in at the airport, they extract a big fee from you."
Nevýhody: "As we landed at las palmas the passengers were screaming as we had turbulence, no one from the crew tried to ease their fear."
Výhody: "It made it there"
Nevýhody: "It was a half an hour late. My fourth Ryanair flight that was at least a half hour late. I thought they were known for arriving on time."
Výhody: "Only the cheap ticket"
Nevýhody: "Only one check in desk at the terminal with one member of staff!? Flight was late for about an hour! 15-20min is fine but one hour plus sitting on a runway for a long time is unacceptable. Especially in my case as I had a connecting flight to Nis and two hours between them. With one hour delay it was really a challenge to catch another flight. £25 charge for a 15kg bag I too much. I'd be more encouraged and travel more often with the ckeck in bag if that would cost 15-20£ but I anymore at this price"
Výhody: "crew very professional and friendly and boarding was quick and efficient.."
Nevýhody: "flight price extortionate......flight delayed by over an hour resulting in me missing my bus connection and having to wait 2 hrs at airport"
Výhody: "We got to our destination on time."
Nevýhody: "The fees and policies are ridiculous! Pay to print a boarding pass, pass for bags, pay for each thing in a different line. In order to do this, get to the airport 5 hours early, or you will miss your flight!"
Nevýhody: "the fact that the lady who checked my boarding pass said my suitcase was alright for a carry on. just to stand in line for another lady to just walk by me and say my suitcase is to big. this was my first and LAST time flying Ryanair. I had to pay $40 to check my bag. my bag wasn't even weighed, I was automatically charged the $40. I want a refund, you guys suck"
Nevýhody: "It took way too long for us to get into our flight, then one of my friends was told she was okay to bring her luggage on the airplane as a carry on but then when we got in line to board she had to go back and pay the €30 fee. This made the situation a lot more stressful. Also, there is just way too many fees for an only hour long flight from Santorini to Athens. I will not fly ryanair ever again."
Nevýhody: "Uncomfortable loud, poor service, unorganized, not clean"
Výhody: "That the airplane functioned correctly"
Nevýhody: "The check in staff at the booth were rude to me and then short with others at baggage check in Athens. I saw the gate check in employee being short to guests as well. the company culture feels negative in my one experience. To compare with another regional carrier who seemed to have it together, Olympus, the Ryanair staff didn't appear to like their jobs. Also, Ryanair charges for seat assignments even when you don't have a preference. And the checked luggage size restriction is the smallest I've ever seen. I pack light but the bag I would have needed to have a free checked bag is tiny. Again, my money will go to Olypus Air the next time I'm in this region."
Výhody: "Meeting my seat mate!"
Nevýhody: "Drunken rowdies from Ireland going to Amsterdam took over the cabin with obnoxious, vulgar behavior...fueled by the cabin staff selling the drunken crowd even more alcohol! One poor passenger had a seizure on the way to the runway and was subjected to their reticule! They should have been removed!"
Výhody: "Lots of legroom. The crew was very nice and friendly."
Nevýhody: "The plane was late and boarding was delayed by an hour and a half which caused us to pay a late check in at our hotel. Boarding was not an easy, seamless process. They made me put my backpack up top, but at least it gave me lots of legroom. Having a mandatory check in several hours before your flight to avoid a fee for "normal" check-in seems not customer friendly."
Výhody: "Sometimes this airline would offer good deal, even though the one I booked was just a normal price. And it's pretty clean and comfort too."
Nevýhody: "A bunch of hidden charges after you paid the air ticket, including luggages and check-in fee.."
Výhody: "Price is cheap. But you get what you pay for."
Nevýhody: "They don't tell you the gate number until 30 minutes before your flight departs. Everyone stands infront of the screen waiting for the gate number and then everyone runs to the gate and stands in line for 30 minutes. Ryanair also sometimes has shuttles that will take you to the plane so you have to hop on a bus then get on a plane...it's weird."
Výhody: "They are al so helpful"
Výhody: "Exellent friendly service by professional staff."
Nevýhody: "On this occasion nothing, which surprisesd me"
Výhody: "The ticket price was good. Everything else is a hassle."
Nevýhody: "Printing boarding passes before you get to the airport. Chaotic boarding; boarding from the back when seated in the front and visa-versa. Weight limits for baggage is different than all other airlines, makes it very difficult on a long multi-leg trip. Basically baggage ransom for the unsuspecting."
Výhody: "We had no problems with our flight"
Výhody: "No data to tell (see next input)"
Nevýhody: "We tried to book a simple flight almost 5 months in advance. Within an hour of booking, we needed to make a change because of a mistake. There was no way to contact this airline, and when we did through a callous agent, and finally through our Bank card, we were simply told "read the fine print." Read our fine print: DO NOT DO BUSINESS WITH A COMPANY THAT DOES NOT PUT TIMELY NEEDS OF THE CUSTOMER FIRST! PAY A LITTLE EXTRA. Let them find out what it means to act like United Airlines."
Nevýhody: "We didn't have our boarding passes, so they charged us 30 euros each to print boarding passes and then we wanted to check our suitcases and we were charged 60 euros each. So our original cost of the 2 tickets was a reasonable combined 110 euros, but then they hit us with an additional 180 euros for suitcases and boarding tickets. Felt totaled screwed over"
Výhody: "The staff were friendly."
Nevýhody: "I don't like the factory-"get em out, get em in" mentality. We were lined up and put outside before the plane was even de-boarded from its last flight. We watched (in the freezing cold) while the plane de-boarded and I'm thinking.....aren't they even going to clean the plane? I'm sure they go around and pick up trash but there is no way they would have time to clean the trays. Then we were whipped into the plane. The seats were the smallest I have EVER sat in. It was almost impossible to keep your arms off the arm-rests. I hate that you are penalized if you don't have a printed boarding-pass. We almost didn't as the web-site was down the day before we flew and we ALMOST couldn't get our boarding passes printed - due to no fault of ours. When we called to say the web site was down, there was NO HELP or understanding. Not sure I want to fly with Ryanair again."
Nevýhody: "I had to ask 6 times for sugar for my tea, I was brought some without spoon almost after an hour and it was already cold by then. Also there was 1 hour delay"
Nevýhody: "boarding process could be streamlined; feels like a cattle call with everyone crowding around at the same time,"
Výhody: "Fairly quick and efficient service"
Nevýhody: "It was a cramped and dated plane"
Výhody: "The price of the ticket."
Nevýhody: "Everything else. The seats were the smallest I've flown in a very long time. The boarding process was chaos. The flight attendants spent more time trying to sell us perfume than they did providing any type of service, such as a beverage service. In fact, they charged money for beverages (a lot too!), as well as pretty much every other aspect of the flight experience. How does it make any sense to charge you money for checking in for your flight at the airport if you have to visit the check in counter either way? Really crappy airline, I would only fly them or recommend them to someone who is also trying to pinch pennies wherever they can."