Najděte levné lety do Baku

Výhody: "The flight crew/staff were professional and very helpful and accommodating to the passengers from check in to deboarding."
Nevýhody: "Seats were a little close, especially for a long flight, with meals."

Výhody: "Another confirmation of excellent QA service."
Nevýhody: "Nothing."

Výhody: "Absolutely professional!"
Nevýhody: "Nothing all perfect"

Výhody: "Crew were amazing, superb."
Nevýhody: "Food verity, seat comfort ability, wider range of entertainment."

Výhody: "Convince, as this is good direct flight from Nagpur."
Nevýhody: "Improve quality of crew and service from Doha to Nagpur sector."

Výhody: "Crew etc excellent"
Nevýhody: "In flight WiFi expensive and not reliable"

Nevýhody: "Seat comfort"

Výhody: "The crew was absolutely amazing"
Nevýhody: "More movies on the system"

Výhody: "Good"
Nevýhody: "Food"

Výhody: "Attentive crew, good menu"
Nevýhody: "Providing in-ear noise-canceling headphones instead of the typical around ear noise-canceling headphones"

Výhody: "Food was quite good along with service"
Nevýhody: "No entertainment or tv monitors - 6 hours of no movies!!!"

Výhody: "Too tired after almost 24 hours traveling. No complaints."

Nevýhody: "Food"

Výhody: "Nice menue, friendly staff, very comfortable seats"

Výhody: "Crew were very helpful and courteous"

Nevýhody: "Nicmze clean aircraft with goods legal room in economy"

Výhody: "Flight crew was very helpful. I didn't have any special requests, but I noticed them being extremely helpful to other passengers. Much better than US based airlines, as most others are."
Nevýhody: "Extra security going to USA is a nuisance. Food was ok, not as good as previous trips. Lamb was only selection left when they got to my seat. Not my favorite also very fatty."

Výhody: "Qatae Airways is second to non as always"

Výhody: "Nice"
Nevýhody: "Everything ok"

Výhody: "The crew were excellent."
Nevýhody: "There is nothing I didnt like"

Nevýhody: "Food wasn't good"

Výhody: "Great"
Nevýhody: "Nothing."

Nevýhody: "I didn't like that I had to get off the plane and then put back on the plane. That was not noted when buying the ticket. That is important information."

Výhody: "Food was far superior to any other airline food. As was customer service. Airline payed for a nice hotel during lng layover."
Nevýhody: "Clearing immigration in Qatar took about two hours. They had so many staff overal at the airport, but were super understaffed at immigration."

Výhody: "food, crew ."
Nevýhody: "entertainment choices for Hollywood movies are limited."

Výhody: "The convenience because it goes to Nagpur directly"
Nevýhody: "A very long flight. It was very tiring. Security check in Doha was unnecessary, because we already had it in nagpur"

Výhody: "Food, seat, overall comfort and timeliness."
Nevýhody: "The entertainment system was not working - on a 12+ hour flight..."

Výhody: "Flight was on time and departed as scheduled. Flight was comfortable and seats were decent. Would have liked a little bigger seats and more legroom in the economy seats"
Nevýhody: "Food was not up to par and seats could have been a bit bigger for the economy bracket."

Nevýhody: "The trays of water could come around more frequently"

Nevýhody: "I will never fly this airline again! Terrible customer service. Would not offer us complimentary airport hotel stay for a 19 hour layover. Wanted us to switch and pay to an earlier flight. Never again."

Nevýhody: "Luggage items are missing."

Výhody: "Their food and crew was good."
Nevýhody: "Seats are very small now and the entainment system was all messed up that day for the whole plane. We were trying to watch something else and system was playing something else."

Výhody: "Service offered by crew, arranged veg food when found not listed. Boston to Doha veg food loading needs improvement."
Nevýhody: "Wait time at Doha for next flight."

Nevýhody: "Very uncomfortable seats- Space between seats is very tight"

Výhody: "Always exciting heading into Hamad intl Apt."
Nevýhody: "Small plane heading back into Doha from Dubai. Please change to dreamlimer for the roundtrip. Also, yes we get it, its a short flight. But not all of us are good at making conversation with strangers. You have a quality name, keep with the program" give out headsets, they cost nothing to make in China!"

Výhody: "Economy treated like first class!"

Nevýhody: "Boarding this flight consisted of minimal organization on the crews behalf, the Gate's security machines were off, people scattered everywhere with not enough seats to fit everyone. When entering the gate (with security machines turned off keeping in mind everyone has already passed general airport security and is only trying to enter the gate. Staff would direct passengers towards an attempt at creating a boarding queue. Once passing the gate doors and walking towards the queue directed by staff, it seemed to be a normal occurance to have another staff memeber shout at you and redirect you another way. Getting scolded by gate employees and requested to remove all electronics turn them on and being requested to remove most clothing items at the gate while everyone is watching with security machines off while only selecting a few passengers seems to be a regular occurnace in Doha & with Qatar Airways. People standing all around, no queues were initiated by staff, instead staff would push through passengers to get to the front instead of propretly annoucing the boarding through an intercom. No matter how loud staff was screaming their sounds were drowned out by the passengers which turned boarding a full translatlantic flight into a chaotic scene. Once on the flight I noticed the headphones provided were broken, I politely requested a new pair...from 3 different employees...which took over 20 mins to replaced. Qatar Airways prides itself on quality unfortunately as an economy passenger I have yet to experience any of that other than when it comes to good on flight entertainment."

Nevýhody: "It was canceled while am at the airport and i rebooked"

Výhody: "New plane. Decent legroom."
Nevýhody: "Not enough food was served for a 16.5 hour flight."

Výhody: "Quick and easy boarding and decent crew."
Nevýhody: "Food wasn't great, but edible. No options for a vegan who didn't choose a vegan meal as the flight was booked last minute. Unhealthy food."

Nevýhody: "My overhead light didn't work, my tray was broken, my headset was faulty (they replaced it on my 3rd request, my luggage didn't appear on the carousel for 1 hour and 50 minutes."

Výhody: "13+ hour flight is never an "excellent" experienced but QA does its best. Great cabin service. Decent legroom. Food is good but not *quite* up to the standards of some competitors. Doha airport is great. Modern, convenient and clean."

Výhody: "Food and drink options. Courteous."
Nevýhody: "Smells from others"

Výhody: "I like Qatar service very much and that is why I fly with them most of the time."

Nevýhody: "The Airlines is saying, They notified the travel agent. I did not receive any emails. I was able to do web checkin. Only when i went to the airport, I was told, the flight got cancelled. Had to stay 24 hours in Bangalore. Very BAD service."

Výhody: "For a change, I found the cabin crew extremely courteous and helpful. A remarkable change from the last so many flights flown across different airlines."
Nevýhody: "The entertainment system is poor. Hardly any movies/shows worth watching. The leg space sucks. Agree I was flying cattle class, but even then it seemed to be too cramped."

Výhody: "Crew polite and efficient."
Nevýhody: "Boarding process non-existent. Huge queue of 80+ people. Seats average comfort. Food bland. No entertainment other than on the overhead displays. Will avoid flying with this type of plane / flight."

Výhody: "Everything were good"

Výhody: "Lie flat bed and friendly and accomodating crew."
Nevýhody: "Would have liked more storage space around me."

Nevýhody: "No entertainment. New airport in Instanbul not efficient. 30 minutes everytime of taxi after landing and before take off. Flight as usual 40 minutes in delay."

Nevýhody: "Aircondi"

Výhody: "Crew"
Nevýhody: "Sit in the plane too tight"

Výhody: "Flight was badly delayed and they changed the gates 3 times with no proper announcements. As a result connecting in Istanbul after 23 hours flight from LAX I missed my flight to Baku. I was made to pay EUR 651 one way at THY transfer desk for another flight which was also delayed."
Nevýhody: "For THY being more professional, taking responsibility for their mistakes and not punishing their customers for THY carelessness. As I understand this situations happen all the time."

Výhody: "Food and crew from SFO to Istanbul were the best. I couldn’t have asked for better. However , arriving in Istanbul the service severely deteriorated. Had to wait a long time for a wheelchair and then was just dropped off at the gate. When I asked for assistance down the jetway I was told “it’s just a short walk”. All of the business class people gathered in a group and charged when the door opened. I was afraid but walked down"
Nevýhody: "No assistance at Istanbul airport turned my opinion of Turkish airlines. The is not my first bad experience at Istanbul with wheelchair service but thought it would be better since I flew business class this time. Movies are old and need to be updated"

Výhody: "Everything"
Nevýhody: "Everything"

Výhody: "The service was excellent, staff helpful and understanding."
Nevýhody: "No business class priority boarding, no assistance available with transfer."

Nevýhody: "Boarding was disorganized."

Výhody: "Only the stewardesses very helpful and professional"
Nevýhody: "The seats"

Nevýhody: "Chair are not working well"

Výhody: "MOST OF THE MEALS ARE VERY GOOD EXCEPT PASTA DISHES."
Nevýhody: "PASTA DISHES ...MAIN AND SNACK ARE TRULY BOTTOM OF THE BARREL. TASTELESS JUNK. WHY NOT FIND SOME OTHER DISHES IF YOU CANNOT MAKE PASTA EDIBLE"

Výhody: "Timeliness of flights. 3 of 4 planes modern and well appointed! VERY good food."
Nevýhody: "Good plane. Comfortable seats and entertainment system."

Nevýhody: "The crew blocks economy passengers from moving forward until all of first class has left. No other airline does this and its really annoying"

Nevýhody: "seats a bit tight"

Výhody: "Baku airport stunning. Better dessert. Helpful crew. Perfectly on time."
Nevýhody: "Salad lame. Istanbul airport needs upgrade. Gate change twice in 2 hrs, no good announcement system. Baku airport baggage carousel not up to the standard of the Terminal glory."

Nevýhody: "Absolutely packed flight with little to no space for leg room. Flight was unconfortanle for such long duration of time."

Výhody: "The entertainment and food was good."
Nevýhody: "Delayed for almost 2 hours before boarding; and this problem of no USB to charge phones from Abuja to Istanbul is a frequent problem, old fashioned seat and aircraft. Some of the air hostess were mean and hoarding foods.Nigerians patronize Turkish Airlines a lot. Turkish Airlines need to improve better and treat customers right."

Výhody: "Comfort, food, staff, everything"

Výhody: "Very comfortable flight overall and good lie flat seats. All but one flight attendant were nice and helpful."
Nevýhody: "There was one female crew member who was a bit rude and unpleasant. Not once did she even smile when interacting with us. The rest of them were very nice. Would have liked more variety in entertainment and food/drinks."

Výhody: "The in-flight entertainment was good and the flight attendants were very nice. They offered us small sandwiches and drinks during the flight so it was comfortable to fly with them."
Nevýhody: "You need to buy a visa if you want to enter the country and they only accept USD, Euros or GBP. The only currency exchange is on the other side of passport control so you have to use one of the ATMs and they only give you $100. The staff is unprofessional and seems clueless when you ask them for help. The kiosks are a nightmare and working with them is worse than working with the people. They freeze, and glitch and many of them just flat out don't work. Probably one of the worst airports I've ever been to."

Výhody: "Best food I've had on an airplane, the warm towels before the first meal were a nice touch."
Nevýhody: "Plane was a little warm at times, otherwise no complaints."

Výhody: "They accommodated my service dog even without being in the system.They are always very nice and look after me perfectly!I was super late for boarding on the way from NYC and they helped me out!"
Nevýhody: "I called the Customer service to let them know I have a service dog and she wasn't in the system neither the way to Hungary or back!I had a little trouble because of that!I asked to sit at the isle for the same reason and they gave me a seat and then moved me because they said I cannot sit there with a dog.They wanted to give me a middle seat but fortunately a nice girl swapped with me for the Isle seat!"

Výhody: "The crew members were all very helpful and went out of their way to make sure that everyone on board was attended to. The food was great too!"
Nevýhody: "Our flight left an hour behind schedule after a bit stressful of a boarding process."

Výhody: "Exceptionally nice crew, outstanding amenities, best food I've ever had on an airplane. I especially liked having the option of traditional Turkish fare."
Nevýhody: "The boarding process could have been more organized. I had a business class ticket and could not find the priority boarding line. The first ground crew member I asked was abrupt and sent me to the back of the long line. I caught the attention of a different crew member and he motioned me to the front of the line--it was a little awkward saying "excuse me" to each person that I passed. (I am not used to being a priority passenger!) Once my documents were cleared and my carry-on was inspected at the gate, it was not clear whether to take a seat or to go somewhere else."

Výhody: "food"

Výhody: "Everything"
Nevýhody: "Everything"

Nevýhody: "Two hours delayed, missed my connection flight. Very poor if any communication from crew to passengers. Although I had a business ticket, I was provided with no service for two hours from boarding to take off. Not even a glass of water. Thank you Turkish Airlines."

Nevýhody: "So far, it has been a horrendous experience with Turkish Airlines. Airlines don't know how to handle uncertain situation, whole system collapses. Total disaster!!!!"

Výhody: "For a short flight, it was good. The seats were a bit bigger, and the crew was nicer. The food was ok."
Nevýhody: "Again some attitude from flight attendants. The food is average but again subpar compared to previous flights with Turkish Airlines."

Výhody: "The prompt departures and arrivals. The courteous staff. The personalized entertainment"
Nevýhody: "The leg room was too cramped for the long leg of my journey. My feet swelled up post flight."

Výhody: "A lot of food and drink, toothbrush, slippers, etc."
Nevýhody: "The first leg of my trip had a tiny, cramped airplane for 10 a plus hour flight."

Výhody: "Very professional. Spacious seats."
Nevýhody: "Wait at Ataturk airport on passport control."

Výhody: "Friendly staffed"
Nevýhody: "Not the seats I reserved"

Výhody: "Friendly smiling faces, smooth boarding, clean and fresh seats, excellent in-flight entertainment, delicious food and timeliness of flight. THY is always on the top!"

Výhody: "The service/ time schedule was correct/ the cleanliness/ the cabin crew were perfect"
Nevýhody: "Nothing is bad as every detail from the flight was awesome"

Nevýhody: "We travel very frequently and each time the food same (meatballs) And the air conditining is terrible."

Výhody: "Everyone seemed pretty happy to be at work that morning."

Výhody: "Facilities available, crew members friendly approach"
Nevýhody: "Airport terminal and boarding staff did not speak english. Only said sorry and did not try to change 7 different seats for our family."

Výhody: "EverThing was excelentní bit doménových s feet smetl hořické"

Výhody: "The desk personnels from the Philippines (flight from Phils to Istanbul) were very accommodating when I requested if the plane was not full that I could be seated on an area where the other seat was not occupied. Very professional with smiling faces."
Nevýhody: "So now, this would be the opposite (big time), this lady personnel on the desk (flight from Istanbul to Miami), when I asked her for the same request, she did not even look on the computer and quickly stated that the plane was full. I travel a lot so I just know that this person was lying and sure enough when everyone boarded, they were empty seats. I should have gotten her name because she was just plane lazy and unprofessional, it showed that she did not like her job. I paid an expensive Turkish plane ticket, so I deserve that courtesy and I would fully understand anyway if there were no seats at all but please don't even take your costumers like a fool."

Výhody: "Very professional and forthcoming crew, nice food, good choice of entertainment."
Nevýhody: "A bit older plane with very weak (invisible in light) entertainment system monitors, yet clean and well maintained."

Nevýhody: "Food"

Výhody: "good food, nice attendants, comfortable seats, good pillows"
Nevýhody: "no wifi"

Výhody: "Service."

Výhody: "Prague airport is nice. Food is good. Boarding was on time and prompt."
Nevýhody: "Entertainment on board was poor. No power outlets."

Nevýhody: "he delay and not knowing much about what the cause was. Having to keep awake in early dawn and have a flight delay can destroy the start of a long awatited vacation."

Výhody: "One of the best airlines I've ever flown. Would definitely recommend."

Výhody: "I liked the good timing and the comfort seats with good service."
Nevýhody: "I wish if they give more than one bag with more weight to be 2 traveling bags and 40 kg for both."

Nevýhody: "Didn't like my 11 year old have to sit 15 hrs with some stranger Turkish airline very nad with outing family together even you reserve in advance still they mess your sits and I seen so many family was making same complaints of family are with same last name don't take rocket science to keep them together and also veryyyyyyyyyy boarding no one in line it's like fish market"

Nevýhody: "70mn late. not enough place in the front although I have chosen the seat myself of that purpose"

Výhody: "Wine. Good movies"
Nevýhody: "USB charging didn’t work. WiFi wouldn’t connect. Food was horrible. Cheap pasta. Flight attendants are just German, no warmth or connection, they just gave orders like we were employees. Will try to avoid Lufthansa in future if possible"

Nevýhody: "We had a three hour departure delay in Munich"

Výhody: "easy boarding. crew was nice."
Nevýhody: "terrible seats. no tv or chargers."

Výhody: "The flight was only about 1 hour. Everything ran smoothly once we took off. The crew was very good, providing gate information for connecting passengers."
Nevýhody: "It would have been better if we had departed on time. I don't remember why there was a late departure but it made it difficult for some passengers to make their connecting flight. My husband and I hurried to the gate for our flight to Washington, DC but that flight left late, too."

Výhody: "Flight was on time both ways."
Nevýhody: "had to pay for wine- first time in 25 years of flying international and it was very expensive flight, oh well, will skip Condor next time"

Výhody: "The crew was the best! Excellent service... kind and caring as well as professional."
Nevýhody: "As always, more space but I was fortunate enough to get an exit row this time, which helped."

Nevýhody: "Arrived late due to bad weather in Houston, about an hour late."

Nevýhody: "Boarding process. Everyone boarding at once does not work well when it is a full flight"

Výhody: "The service and the airplane"
Nevýhody: "Nothing at all"

Výhody: "Lufthansa is great."

Výhody: "Loved the flight. Definitely better than Swiss which is what we flew in."

Výhody: "Great service as always"

Nevýhody: "Took off late."

Nevýhody: "Our original flight, one day earlier, was canceled 10 minutes before boarding."

Výhody: "Flights to/from Prague are generally late and we missed 2 connections in 1 week"
Nevýhody: "Connection. Ft from Prague was 2 hours late and there was no connection. We missed our dinner with dear friends that we rarely get to see."

Výhody: "Clean plane.."
Nevýhody: "I was very upset that from Kuwait to Frankfurt I paid in sir net but the speed was very bad . It's not fair to pay 15$ for that it's not fair. And I ask my money refund! And again they saying that speed is very good for watching YouTube and video streaming! Why Lie?? IT IS NOT FAIR!"

Nevýhody: "Flight was cancelled, Lufthansa was not able to reschedule the same day."

Výhody: "Service"

Výhody: "On time"

Výhody: "You can't beat the German's at efficiency. Awesome!"
Nevýhody: "Houston isn't their hub and I have to put up with United."

Výhody: "Good service.good movies.Good food."

Výhody: "New plane, nice seats. Typical Lufthansa."
Nevýhody: "Strict weight limitations for carry on luggage. Go British Airways if you have large carryons. Lufthansa is militant about luggage weights."

Výhody: "service on luthansa was delightful"

Výhody: "Drinks and great stewardesses"
Nevýhody: "No phone charger."

Výhody: "Quick boarding"
Nevýhody: "Flight was slightly delayed. We had to hustle in Munich to make our connecting flight (so we thought) to IAD. It turned out the flight to IAD was also somewhat late so in the end all was well but we had less than an hour to make the connection and it was a bit fraught."

Výhody: "Great food!"
Nevýhody: "No entertainment"

Výhody: "Friendly crew"

Výhody: "Good space between seats"
Nevýhody: "Old and loud plane, especially loud and shaky on taking off"

Výhody: "Lots of food for such a short flight."

Nevýhody: "I did not go because i canceled my flight and am still waiting for my refund since 23 May. I will probably never use Kayak again. Not happy... far from satisfied. ~AC"

Výhody: "Flight was uneventful, which is what you want!"
Nevýhody: "Nothing"

Výhody: "Fell aslep right after takeoff"
Nevýhody: "Delayed flight"

Nevýhody: "They change the gate for transfer last minute"

Výhody: "I liked the process this time because I didnt miss the flight (unlike last time when lufthansa workers denied us to go to the front of the line at passport checkpoint) IN PRAGUE CHECK IN PEOPLE WERE WONDERFUL!"
Nevýhody: "Nice crew"

Výhody: "I liked it overall"
Nevýhody: "I absolutely hated and was very surprised at the completely illogical step of making people who have connection flights wait. Lufthansa was the one that scheduled two of my flights so close together, not letting people with connection flights to un-board first is completely counterproductive. Most other airlines let people with connecting flights unboard first."

Výhody: "Nothing"
Nevýhody: "Lufthansa cancelled my flight on November 23rd a few hours prior to departures because their pilots went on a strike. When I called and asked if they would rebook me the lady on the phone said that she could rebook for a trip that had two layovers from 2pm(Prague time) to 8:30pm(NYC time) for the 24th of November (thanksgiving). When I asked her if there was anything else she said that was the soonest flight she could find. When I checked my self I found and booked a flight for the 23rd. When I called back they refused to give me a refund."

Výhody: "I like the friendly crew. They give refreshments at no charge on a 40 minute flight and get it done in time."
Nevýhody: "Nothing"

Výhody: "Food/drink choices and portions were very generous on our long haul flight over the Atlantic into central Europe from the west coast of the the US. Efficient boarding. Lots of entertainment options as well."

Výhody: "Quick straight forward"
Nevýhody: "No entertainment at all"

Výhody: "The crew, food and entertainment were good."
Nevýhody: "I could not even cross my leg. The coach seats are ridiculous and because of that, I will not book on the airline again. Sorry, coach seats should be an option for everyone, not just someone the size of a 9 year old. I'm only 5'2" and 120 lbs."

Výhody: "Great crews, great amenities, good food. Best flights I've been on in a long time."
Nevýhody: "Economy seats are tough after 10 hours. But thats what I paid for so no issues."

Výhody: "Easy on, easy off this flight. Crew was good on this flight. Got us all on and to Frankfurt no problems"

Výhody: "Friendly crew"

Výhody: "These guys gave me a positive and energetic vibes . Unexpected great food , the atmosphere was uplifting and positive, thank you. I had 5 connection before in the same week, but this one was very memorable"
Nevýhody: "Na"

Výhody: "The flight was very good."

Výhody: "Service was good. In flight selection of movies, music, tv etc was good. Flight camera was cool. Got a snack and drink in a 50 minute flight."
Nevýhody: "Nothing"

Výhody: "We were given a free meal (sandwich) on this short duration flight. I thought that was a nice touch."
Nevýhody: "The boarding process wasn't very smooth."

Nevýhody: "I wanted to check 2 bags, even though you only get one free checked bag for economy international. The desk agent at check-in wouldn't check my second bag and didn't know how much the fee even was for the second bag. She was not exactly pleasant, which might have been because it was 430 in the morning but still. I just ended up carrying on two pretty big bags. The crew ended up gate checking one for me in Frankfurt which was nice. But I would have paid not to carry that dumb thing around with me through the giant Frankfurt airport. Other than the one desk woman in Prague, everything else was good."

Výhody: "Crew service was excellent. I would recommend Lufthansa to everybody."
Nevýhody: "Considering the length of flight we received o.k. refreshment."

Výhody: "I like the professionalism of Lufthansa."
Nevýhody: "After flight Lufthansa gyd-fra-ord on the trip to the US my leg was in severe pain. I could not figure it out until on my return trip I only flew in a Lufthansa plane from Fra-gyd. The seats are to low or the design had me sitting in a weird position which caused the pain. I did not experience this pain until I took this leg of the journey."

Výhody: "The plane size & comfort was excellent. The staff were very friendly"
Nevýhody: "N/A"

Výhody: "The crew was very kind"

Výhody: "15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one."

Výhody: "I was sorted on Row 3 and the drapes kept hitting the back of my head."
Nevýhody: "Move the drapes a few more inches back."

Výhody: "The crew tried to be helpful but were equally frustrated with the ground crew."
Nevýhody: "Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed"

Výhody: "Planes were on time and connections made."
Nevýhody: "One bag delayed as not put on flight and food could be better."

Výhody: "The crew were excellent and seats were comfy."
Nevýhody: "Headphones for the entertainment centre.could have been better. Sound quality not great."

Výhody: "Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight"
Nevýhody: "Not being to help on the ground in Copenhagen with delta issues"

Výhody: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Nevýhody: "The boarding crew was rude and unpleasant, the plane was boiling hot."

Výhody: "The seat was a little uncomfortable but the crew were amazing."

Výhody: "Entertainment was amazing"
Nevýhody: "Seats a bit hard"

Výhody: "Good beverage service."
Nevýhody: "Over an hour delayj for departure."

Nevýhody: "They left my bag off the plane. Ridiculous."

Nevýhody: "This was just a short commuter flight from Lyon to Amsterdam for connection."

Výhody: "The space at my feet with the chair in front was a bit akward."
Nevýhody: "Not being seated next to small kids. Perhaps they should have a separate section? ;-)"

Výhody: "Crew were great, food, entertainment, seat and everything else was great as well."

Výhody: "The crew were very nice, food was tasty, seat comfortable and the entertainment great as well. Will be flying KLM again soon :)"

Výhody: "great crew and comfortable flight."
Nevýhody: "sceens in the plane to show map and direction of travel"

Nevýhody: "I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it."

Nevýhody: "I ordered Wheel chair for my parents but one of them didn't get it at all. When my parents were checking in for flight they asked the representative about meal selection and she didn't answer their questions properly and because of that my mom didn't get proper Hindu Vegetarian food on flight instead she got Egg omelet which she couldn't eat. She has to eat just fruits. My mother is a diabetic patient and she needs a food every after some time. I never had such a bad experience before with any other airlines."

Výhody: "We got to Amsterdam on time"
Nevýhody: "1. Paying for the seats we chose...that will never happen again...I'll fly another airline first. 2. The food was terrible. I have flown KLM for years, this was not what I expected. 3. The plane was very dirty"

Výhody: "Friendly crew! More legroom, good entertainment and food was great! Smooth landings pretty much on time."
Nevýhody: "Boarding could be better"

Výhody: "Nothing to mention"
Nevýhody: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"

Výhody: "short, sweet and to the point. 1+ hour flight is usually an easy hop."

Nevýhody: "wasn't able to take the flight since I missed it"

Nevýhody: "Our lougage did not arrive"

Výhody: "The staff tried to help me when it was evident we would not arrive on time"
Nevýhody: "The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it."

Výhody: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Nevýhody: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Výhody: "kLM staff was great."

Nevýhody: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."

Výhody: "The attendants took great care of us. Super smooth flight."

Nevýhody: "Our two hour connection in Paris became 30 minutes because Air France was late in leaving Washington. So our luggage didn't make to to KLM to Amsterdam. My poor rating was because the luggage handling was really poor. Lots of flights from Paris to Amsterdam (almost hourly), but my bag showed up 12 hours later. My wife's bag took 36 hours. And yes, we checked in together. There were lots of confusing messages"

Výhody: "Fast boarding"
Nevýhody: "The entertainment system wasn’t working for the whole 10 hour flight."

Výhody: "Left ontime and service was excellent."

Výhody: "Nothing really"
Nevýhody: "Flew KLM 27 years ago and the airlines seem to be stuck in the same era. Food is poor quality... Have you recently checked the Gulf carriers."

Nevýhody: "Unaccompanied minor flying to Lisbon overnight. Bag was lost. No real effort to assist. Bags of unaccompanied minor should be treated with priority."

Výhody: "Short flight with good communication."
Nevýhody: "Nil to complain."

Výhody: "The flight crew was nice. Plane departed/arrived on time."
Nevýhody: "I paid €60 extra to sit in the emergency door seat to get more leg room but once.i was in the plane learned for more leg room I accepted a smaller seat next to a bathroom and no entertainment. I could not store my belongings near me. No power outlet to charge my devices for my own entertainment on a 7 hour flight. Dealing with constant traffic for the bathroom. I sat in the middle seat between two hours other men. It was a constant struggle arm space. After 7hours in the air I could not wait to get off the plane. If I didn't actually pay an extra €60 for the seat I may not feel bad but I feel like I might have been better off without paying for the "upgrade""

Výhody: "Very friendly and helpful personnel."

Nevýhody: "I don’t like the limited choice of drinks on these short KLM flights."

Výhody: "From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew."
Nevýhody: "The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!"

Nevýhody: "OLD plane without comfort or entertainment"

Výhody: "Everything. Staff incredible."

Výhody: "Great crew service. Among the best ever."

Výhody: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."

Výhody: "They were awesome."

Výhody: "Easy airport business"

Výhody: "Overall, my trip to Cardiff via Amsterdam was smooth and delightful. I've flown a few short trips this summer and I was pleasantly surprised to find KLM still offered complimentary snacks. What a refreshing change!"
Nevýhody: "There was no entertainment which is why I assigned that category only one star. The boarding process in Amsterdam could have been a bit smoother. Announcements were no clear."

Výhody: "They flew full speed to catch up with the delays."
Nevýhody: "Departure was scheduled with one hour delay. When everyone was boarded they mentioned a leaking toilet. It took them 1,5 hours to disable the toilet. In the mean time, no drinks, no snacks, nothing. So we should depart at 18:00 but it became 19:30. Our first drinks and meal was no earlier then 21:00. The crew should have anticipated better that the technical problem would at least take one hour and give everyone a drink at least."

Výhody: "everything"
Nevýhody: "nothing"

Nevýhody: "Too many cabin luggage"

Výhody: "They were very accommodating"
Nevýhody: "Better selection of movies"

Výhody: "Crew"
Nevýhody: "Seat"

Výhody: "Helpful person to check us in (though online check in didn't work)."

Výhody: "Crew was excellent"
Nevýhody: "Ear buds have very mediocre sound quality. None of our checked bags made it."

Výhody: "Crew was great"
Nevýhody: "They lost my luggage and zero leg room for economy seating for anyone over 5’10"

Nevýhody: "Babies crying everywhere and the crew doesn't do anything about it"

Výhody: "İn Moscow 350 passanger got out from plane and there is only 1 X-ray machine and 1 security worker. İt took 1,30 hour to pass the control point. İt was disaster."

Výhody: "impeccable, professionality and attention"
Nevýhody: "wifi"

Výhody: "The flight was well run- on time boarding, departure and arrival. Smooth flight with no turbulence. Professional crew. Food was also quite good. I had lamb with quinoa, Couple next to me had vegetarian and kosher as the special orders."
Nevýhody: "No entertainment during 2.5 hours. However I didn’t mind sleeping as it was redeye flight."

Výhody: "Meals were served and they were good"
Nevýhody: "Commode in restroom waa way too small. The layover in Moscow was too long."

Výhody: "One of the crew member was very nice. I had not ordered the veg meal but he managed to find some vegetarian items for me for both meals. Very polite guy"
Nevýhody: "It was very hot on the aircraft. Lot of passengers has to resort to using safety instruction card as waving fan."

Nevýhody: "Baggage was lost"

Nevýhody: "El tiempo para cada check in es larguísimo. Demoran mucho en tramitar cada persona. El vuelo era con escala y tuvimos que recoger los equipajes, lo que tardó mucho también, y luego volver a chequearlos. Deberían haber ido directo"

Výhody: "Very comfortable flight no layover. TV worked well."

Výhody: "The seats, considering they were in coach, were comfortable and all the armrests went up for freedom of movement sake."
Nevýhody: "The food was not great, over cooked veggies and bland. For an 11 hr flight, we were served dinner and then upon waking, served another dinner - no breakfast? The bathrooms smelled like urine even before take off. Most of the flight attendants were nice. Ours while pleasant, rolled her eyes when I asked for some wine and a glass of water, like “ugh Americans always have to be so decadent” lol, but she did serve me, so wat ever that’s worth. The movies selection was pretty limited and the system that played it was super slow and a little archic."

Výhody: "Got to my final destination"
Nevýhody: "Luggage was not put into plane evenothought it was 4 hours in between my flights"

Výhody: "Food, crew"
Nevýhody: "Time I had to wait in the queue."

Nevýhody: "They forgot about our luggage in Moscow."

Nevýhody: "My tough plastic carry-on didnt fit into their newly applied strict rules and had to checked in. Arrived Broken into pieces:("

Výhody: "Care, comfort, good food."

Nevýhody: "Delays, almost missed a connecting flight. Both flights were delayed."

Výhody: "Legroom"
Nevýhody: "Sandwich was unappealing"

Výhody: "nothing"
Nevýhody: "they lost my bad trying to find someone that speeks English was a tourcher also the servis was bad"

Výhody: "Excellent flight. Prompt service. Very organized."

Výhody: "I am alive."
Nevýhody: "Both flights boarded and left late, my bags got lost and the food was terrible."

Výhody: "We are family of three and the seats assigned to us were not together. Very disappointing because we booked our flight way in advance; five months ago and Aeroflot would not provide us with the assigned seats like other airlines do. Although they are offering this service for a fee, believe this is absurd since we already paid for our tickets and should not get charged for assigned seats. Sandwiches are not very good, two thin slices of ham, cheese and a bun. There was not any juice, only coke or sprite."

Výhody: "Easy and fast boarding. Food served for a very short flight. Nice crew."

Výhody: "Great, Friendly Staff. The in-flight movie/TV options were great. Very comfortable, quick, and efficient"
Nevýhody: "No vegan meal option. The in-flight entertainment computer was slow, wouldn't charge my phone through USB, and the headphones were broken."

Výhody: "Fast and easy boarding. Nice crew. Individual entertainment TV set with multiple options."
Nevýhody: "Food was terrible; it made my boyfriend and me sick. Attached (unremovable) headrest made seat more uncomfortable. Bathroom smelled like urine."

Nevýhody: "A delay in the first flight caused us to lose our continued flight to Phuket and were stuck in Moscow 24 hours"

Výhody: "Always on time"

Nevýhody: "The entertainment system is slow and old and get stuck all the time. The food is not good, dry bread. Crew is not very helpful or nice."

Nevýhody: "The behavior of one Stewardess was horrible. But it happen on the way from Moscow to Bangkok. It was a chief Stewardess by the name Olga."

Výhody: "Clean airplanes and friendly staff."
Nevýhody: "There was such a short window of time between my connection in Moscow and my bag didn't make it to London until the next day."

Výhody: "The boarding was timely and unrushed, very well organized Fantastic crew, courteous and helpful Incredible selection of films, TV shows, music"

Výhody: "Staff, comfort, food"

Výhody: "Nothing!"
Nevýhody: "Crew didn't offer beverages!"

Výhody: "The flight attendants were nice and accommodating."
Nevýhody: "A ham sandwich as the only option for the snack doesn't work for me, as I am a vegetarian, but I understand it's a short flight and so it isn't a huge deal."

Výhody: "Food and friendliness"

Výhody: "every movie you can think of is available, meals and drinks provided"
Nevýhody: "small seats, not a lot of room"

Výhody: "Excellent entertainment system. Very new planes. Good food (for airline food). Very efficient staff (not warm and fuzzy, and definitely not a comedy team, but efficient and friendly). Loved the view from the front camera that I could get through the entertainment system. Wonderful selection of entertainment options. No bull* about charging people for the headphones or the movies. And everyone got a pillow, a blanket, slippers and a sleep mask. Lovely!"
Nevýhody: "Well, I wasn't too fond of having to sit on the runway at Dulles for three hours while the thunderstorms raged. But taking off wouldn't have been a viable option. :) Actually, it wasn't that long for the thunderstorms, but something very heavy fell on the top of the plane while we were waiting. Maybe a bowling ball? I was torn between wanting to get off the ground, and being terrified that they would take off without checking out whatever the heck that sound was. Apparently, they did check it out. We pulled over to a maintenance spot and sat there for a while before we took off. If there was anything I didn't like about the flight, it was that there was no announcement about what had happened and what they were doing about it. But I'm nosey."

Výhody: "I did like everything, but last year they let us to have 2 luggage's for free, this year it was only 1. That's the main thing we did love on Aeroflot."
Nevýhody: "My friends mother was flying with us, she did not received her luggage"

Výhody: "The crew was attentive and the airline provided goodies like an eye mask and slippers."
Nevýhody: "the boarding process was very tedious"

Výhody: "The service was good and courteous, the food was, surprisingly, pretty good."
Nevýhody: "The leg space is way too crammed. I'm not overly tall, ~6', but my legs actually were pined by the seat in front once it reclined."

Výhody: "best service"

Nevýhody: "The food was awful"

Nevýhody: "Mainly food"

Výhody: "they were very accomadating and nice"

Výhody: "I have not flown in 15 years or internationally or for more than 3 hours. it was a wonderful experience."
Nevýhody: "I needed more room on the side. Im big in the shoulders. Probably should have reserved a roomier seat."