Najděte levné lety do Haifa

Výhody: "Boarding was good, flight and crew were good, had refreshments and food which came as a surprise. Overall I had a very good flight."
Nevýhody: "I liked everything"

Výhody: "The added touches make all the difference! We didn’t expect free food and was delighted to receive breakfast. The chairs were much more comfortable than any other plane I’ve been on due to the adjustable head rest, and as a regular flyer to Cyprus, this made a difference. The sweets served just before landing is an excellent idea and something that we do need due to our ears, so this was appreciated. staff were attentive and pleasant."
Nevýhody: "To have the menu and duty free booklet at the beginning of the flight would have been helpful."

Výhody: "Flight Attendants very good"
Nevýhody: "Dusseldorf to Warsaw: Boarding terrible including assistance and messaging. - Boarding chaos - Late flight out of Dusseldorf (about an hour) - Just before landing, pilot announced all connections would be made - (and even mentioned chicago) - Connecting flight was gone when I arrived at gate, and I was quick in getting to gate from prior flight - next flight caused 5 hour layover in Warsaw Warsaw to Chicago Boarding terrible including assistance and messaging. - Boarding chaos - Late flight our ot Warsaw (about an hour) - no messaging at gate about reason for delay - kept increasing departure by 5 minute increments; started at 16:40 ended 17:05 (I beleive) - once boarding was complete, pilot said delay was due to wait for connections (boarding was an hour and 15 minutes late). Very frustrated"

Výhody: "They are more professional and helpful. Really seemed like they knew what they were doing. The flight crew was accommodating and polite. The plane was very comfortable"

Nevýhody: "The plane seemed very old, toilet in poor condition."

Nevýhody: "7hour delayin onnecting flight! Seats on plane torn and very uncomfortable, meal booked but no food available."

Výhody: "Flight was delay by 1 hour consequently my luggage did Ot arrive with me to Katowice on top of that there is no more flights today from waw to kat with lot Airline"
Nevýhody: "Serive to pay extra luggage very very slow"

Výhody: "The free snack (biscuits and drink). The hard-working attendant (having to stuff all the baggage into the overhead lockers). Boarding at the rear door enabling me to get to my seat early."
Nevýhody: "A slight whistling noise coming from the rear of the cabin, not too bothersome but it's there (I think the plane is getting a bit old). Not being able to disembark from the rear."

Nevýhody: "It was very hot on the plane. There was no legroom in my seat, it was very uncomfortable."

Nevýhody: "It was very hot on the plane. There was no legroom in my seat, it was very uncomfortable."

Výhody: "Crew, polite and friendly"
Nevýhody: "delay of more than 6 hours and incorrect information"

Výhody: "company gave out free drinks and snacks"

Výhody: "Easy to book on phone no problems getting boarding passes etc."
Nevýhody: "Could not amend my booking tried to check a bag online after printing out boarding pass. Had to pay £46 for a 11k bag each way."

Výhody: "Every thing."

Výhody: "Very good airport check-in and flight. The Check-in staff were quick and efficient and the Flight Crew were friendly and attentive. It was calm and restful."
Nevýhody: "The internet support. I spent meny hours trying to check-in and upgrade my case allowance from 20kg to 32kg, and failed. When I tried to change the baggage weight to 32kg a charge was added for NOT taking the case PLUS the extra for the 32kg case! The cost of a case is reasonable and I would advise to pay the extra £5 for 32kg for most flights. The on-line Seating Selection is also unreliable, I was seated next to an empty seat which had been showing to be unavailable on-line! A response to my query which I sent to Blue Air arrived when I was in the air on the flight! It only repeated the baggage section of the Confitions document! Thank goodness for the excellent airport check-in staff and the Flight Crew!"

Výhody: "On time ,clean aircraft..."
Nevýhody: "Crew was very serious...a smile can make a difference....."

Výhody: "The flight went well."
Nevýhody: "Bag drop off was terrible and stressful. We arrived 2.5 Hours early to drop the ONE suitcase and have brunch. We queued for 1.5 Hours to then be blocked as all six counters were given over to another flight and people who arrived LATER then us for our flight got to go first. It was incredibly stressful and frustrating especially when I checked in online before arriving at the airport. We had to rush and run through the airport and board at final call. In fact it would put me off flying with Blue Air again."

Nevýhody: "Flight was cancelled a week before and didn't get a replacement flight. Got half of my money back. Will never book a blue air flight again !"

Výhody: "Flight on time . Attentive crew . Good price ."
Nevýhody: "Lack of leg room ."

Nevýhody: "The actual flight was good, but to try and check in on line is murder..the website needs a totally new revamp, both to & from Larnaca I was unable to check in on line. You enter all your details press confirm and it is supposed to go to the next instruction, but a message appeared then took you back to your previous page and you had to input all your details again..this happened many times before I eventually gave up."

Výhody: "Arrived early to destination"
Nevýhody: "Lack of entertainment also limited drinks"

Výhody: "The flight was punctual"
Nevýhody: "I got charged twice for luggage and couldn't get a refund"

Nevýhody: "Rude crew, not organised work , not enough space for legs"

Nevýhody: "I had to make my own way home from Manchester.. plane diverted due weather."

Výhody: "The food they offer to purchase. Easy check in at the airport."
Nevýhody: "Better seat pitch. I'm not a tall man, but the space is very small."

Výhody: "Leg room and reclining"
Nevýhody: "Nothing"

Výhody: "free breakfast great staff"

Výhody: "Free drinks, cheap flight and fairly comfortable!"
Nevýhody: "No allocated seat."

Výhody: "staff very friendly and polite ..airplane wasnt full so i get the chance to have a nice fly with my 2 little sons"
Nevýhody: "-"

Výhody: "Everything was awesome!!! I am going to buy only from you my next flights."

Výhody: "nothing"
Nevýhody: "The agent lady on the desk did nothing to help us get on our flight. She refused to identify herself. We intend to sue the company for the damages caused to us because of this bad attitude."

Výhody: "Reliable and friendly staff. Even offered a free soft drink and sandwich on a short haul flight."

Výhody: "Can't say that I liked anything at all."
Nevýhody: "1. Poor coordination by the crew members. 2. Been treated with arrogance and superiority by crew members. 3. Disgusting food."

Výhody: "comfy seats and a breakfast thrown in !"
Nevýhody: "not much"

Výhody: "Leaving more or less on time serving food & beverages on a low cost flight Even though I didnt eat (carb free, there were'nt any friut or vegtebles) yet the idea was thoughtfull."
Nevýhody: "Seats rather narrow"

Výhody: "Good price, comfortable seats, nuce food and candies"

Nevýhody: "No online check-in. 1 hour waiting for nothing."

Výhody: "The service was OK, we flew on time and the flight itself was pleasant."
Nevýhody: "The interior of the aircrafts looked old and a bit dirty. The feeling is that you are flying on a poor low cost service."

Výhody: "I was surprised and pleased as well that the flight attendant listen to me when I mentioned that it's very cold in the cabin and in less than 30 minutes the temperature was changed and bearable"
Nevýhody: "Not applicable"

Výhody: "The crew is very good"

Výhody: "Seemed like a technical problem. The pilot wouldn't give up any information."
Nevýhody: "Small seats with little legroom"

Výhody: "I liked the friendly crew, the fast boarding, the comfortable seating and space between seat rows and the fact that there were snacks and drinks provided during flight."
Nevýhody: "no special dislikes"

Nevýhody: "glass of water should be included"

Výhody: "Overall in this trip from DUB to Romania (CLJ) was the direct connection bringing us close to where we planned our holiday."
Nevýhody: "..with regards to the airline and usage of the word low-cost that is far away from being low-cost. No food served on-board, long waiting times in the bus from terminal to airplane. Would not go with them again. Big disappointment again, but guess that's how it goes in Romania."

Výhody: "The agent at check-in was kind."
Nevýhody: "I was put in Emergency exit row but was the last to board. There was no place overhead for my only bag which could not be kept at my feet. And of course, take-off delayed over an hour."

Výhody: "Arriving safely"
Nevýhody: "No explanation or compensation for the lengthy delay in departing"

Výhody: "Nothing, really"
Nevýhody: "Baggage fee €50 payable in cash only. Boarding was a stockyard experience. Gates are remote and obscure. €2.5 for diet Pepsi on board??!!"

Výhody: "The crew"
Nevýhody: "Poor on board shopping options"

Výhody: "The crew"
Nevýhody: "Old and uncomfortable seats."

Výhody: "It was a great experience!"
Nevýhody: "No complaints !"

Výhody: "All bad"

Nevýhody: "They called themselves UP and gave zero service on board"

Nevýhody: "Small airplane. Ugly entertainment system made in 80s"

Výhody: "Given pillow and snuggie-like blanket! Checked my rolling carry-on for free to save room."
Nevýhody: "Insanely long line to board, but it's a massive plane so that's not their fault"

Nevýhody: "My family was not sitted togther, and I was sitted with my baby on the other side of the plane."

Výhody: "Everything!,"

Nevýhody: "chairs falling apart, an 1.5 untl coffee arrives and then it was cold."

Výhody: "Nothing"
Nevýhody: "To pay extra for the hand bag = $80"

Nevýhody: "No pillow, blankets."

Nevýhody: "The worst company ever ,racist never fly with them"

Výhody: "convinient upgrade policy"
Nevýhody: "old platform"

Nevýhody: "The check in lady in Prague was abrupt and rude. Unnecessarily so. But the service was good. The plane a bit old and toilets not very clean."

Nevýhody: "2 hr. Delay, but that happens."

Výhody: "nothing"
Nevýhody: "almost everything"

Výhody: "Nothing, The "ground team" was busy of how to get an extra fee for the luggage."
Nevýhody: "The first time ever that I, and my pregment wife (on the fifth month) was told that a backpack is counted as a suitecase - and that we have to pay an extra charge because we have 2 "trollies" and one backpack."

Výhody: "Price"
Nevýhody: "No check in reminder No room They cant handle all the trollys of people who dont want to pay for the check in. Fights while boarding."

Výhody: "The overall atitude"

Nevýhody: "long lines delays lack of communication about delays"

Výhody: "Nothing"
Nevýhody: "Delay, not detective and very annoying security, huge amount of walk between checkin and the gates"

Nevýhody: "מלבד זאת שיצאנו בחצות וחצי במקום בעשר כפי שתוכנן, דבר שחייב המתנה ארוכה בשדה תעופה, בטיסה עצמה הדליקו וכיבו אורות באופן רנדומאלית. לא נתנו לקרוא ולא נתנו להרדם. החיילים רצו ועברו בפרוזדור כמו פילים בחנות חרסינה."

Výhody: "Leaving in a timely manner. The flight experience is more or less what you would expect from a low-cost line. The crew is friendly."
Nevýhody: "The flight is advertised as El Al flight, but actually is an UP flight, meaning the ticket price does not include luggage. Come to find this 3 days prior to the flight, months after ordering the ticket, meaning additional $140 to the flight cost, which most certainly was not worth it. Besides little leg room, the seats are very narrow, and were enough for my wife, who is quite a small person, but not good enough for me, a fairly average man."

Nevýhody: "Check in is in a different terminal than actual gate. Yiu muat fake a bus after check in to a different terminal. Its was a nightmare. Suitcase didnt came as they nust hadn't loaded half of the passengers luggage. We arrived to prague with no warm cloths. Tgey gave us bad service all along. Better to pay a bkt extra and fly with some one else"

Výhody: "Nothing"
Nevýhody: "The security is ridiculous. They discriminate all non Jewish passengers and have no respect to people that live in Israel."

Nevýhody: "Crew at the check in were rude, would not let us return the same handheld suitcases we came with, required we check them in, one which they did let us take was required to be measured again with the "cage" at the gate. The temperature on boath flights was very high even with max airflow. We were not allowed to bring abroad bottled water which we had bought at the duty free at the airport, and the aircraft chair would not recline and was extremely crowded with almost no leg space. Will not recommend!"

Výhody: "Never flying with those amateurs again!"

Výhody: "Nothing"
Nevýhody: "Too long security Very crowded"

Nevýhody: "You don't offer food for vegan people!"

Nevýhody: "Crowded plane"

Výhody: "Чёткости процесса. Все можно было найти в интернете. Постоянно дублировать информация на почту и в телефон"
Nevýhody: "В Борис поле и БенГурионе были очереди. Но это не проблемы Эль Аля"

Výhody: "All was good"

Nevýhody: "The boarding time kept on delaying all the time."

Nevýhody: "time table was created to keep it it is not working with elal"

Výhody: "Fish meal"
Nevýhody: "Pasta bolognese meal"

Výhody: "That there were sandwiches and refreshments served. The plane was operated by Travel Services. Great staff."

Výhody: "Nice comfortable temperature newspaper Pita and Humous"

Výhody: "Все !"

Výhody: "the flight was smooth, on time polite staff, and helpful over all I would use them again"
Nevýhody: "I really hate flights that I when I leave the plane I need to walk down a set of stairs ( in Tel Aviv) it was lucky I didn't have a suitcase carry on to take down the stairs also I did not know I would be charged 10$ if I did not do early "check in" on line which was in Prague ..."

Výhody: "No turbulence! No problems!"
Nevýhody: "No ability to charge phone in exit seat. No WiFi"

Výhody: "Security"
Nevýhody: "Overcrowded, no place to move."

Výhody: "It was cheap (we were on UP, El Al's cheapo brand). The flight itself was fine, takeoff and landing were routine. Drinks were handed out frequently and the crew were professional if not exactly friendly."
Nevýhody: "The hand baggage restrictions were onerous and were not handled or explained well by the folks at the gate. We had this problem in both directions. My wife was allowed a "purse" and a small suitcase, but I was not — even though we both had exactly the same thing (a backpack and a carry-on suitcase). Didn't try the food, as it cost extra."

Výhody: "The comfort sits"
Nevýhody: "The fact that you have to pay extra for everything including coffee."

Výhody: "absolutely nothing"
Nevýhody: "everything ignorant staff terrible pilots wouldnt recomend this to anyone"

Výhody: "nothing"
Nevýhody: "all"

Výhody: "nothing"
Nevýhody: "everithing"

Výhody: "every thing"

Výhody: "The team"
Nevýhody: "Too crowded flights"

Nevýhody: "security control during checkin"

Nevýhody: "1. התקשרתי לפני הטיסה לשירות לקוחות לברר האם אוכל להביא איתי מזוודה גדולה, נתתי את מספר הטיסה ונציג השירות אמר לי שכן. כשהגעתי לטיסה הסתבר שהוא טעה והייתי צריכה לשלם על זה. כמובן שאף אחד לא הסכים לקחת על זה אחריות. 2. במשך שעתיים לתוך הטיסה, שהיתה בשעת לילה מאוחרת, דלק האור בכל המטוס כדי שתוכלו למכור יותר מוצרים. אף על פי שנוסעים רבים ביקשו לכבות אותו נאמר שעד לא תסתיים המכירה לא ניתן לכבות את האור. היחס שלכם מזלזל, שקרי, חזירי ולא לוקח אחריות. לא אמליץ יותר על אפ."

Výhody: "They are just awesome. And safe"
Nevýhody: "All good"

Nevýhody: "I will never fly Ryanair again. They harass you by email on a regular basis to upgrade this and upgrade that. They also do it when you open their app. Terrible, terrible marketing."

Výhody: "The crow was very nice the flight was good"

Výhody: "Nothing"
Nevýhody: "Everything,flight was delayed an hour and we just had to sit on the plane for the hour with nothing said to us"

Výhody: "The price of the ticket was cheap..."
Nevýhody: "But we paid for it with our luggage. The staff was extremely unhelpful. They sneak up on you with extra charges. Not worth it! Rather use my money for a better flight and be more comfortable. They didn't even have water on the flight that I could have without purchasing."

Výhody: "price"
Nevýhody: "Uncomfortable chairs, late boarding, even then- a lot of waiting. No entertainment."

Výhody: "Fly on time"

Výhody: "it was 1 hour flight so it was really great"
Nevýhody: "nothing"

Výhody: "We made it."
Nevýhody: "Boarding was very slow. Had to take a bus to the plane, not even water to drink."

Výhody: "That the place reached safetly to its destination"
Nevýhody: "Rome Line to checkin started at the entrance of the airport with no Ground staff attention or clear line marked people were fighting and cutting each other . Check in process approved our luggage for hand cary as we paid for it in advance. In the gate they suddenly decided the luggage was 1 cm larger then agreed, refused to bring a measurement tape and charged us 50 Euro in addition to send the luggae in the plane rather than hand carry. Need less to say that in the flight to Rome our luggage was approved for hand carry so clearly Rome staff were into making money.. Planes were late to take off and 1 hour late to land (that from a total of a 3 hour flight ) although not announced . In summary ground staff experience was awaful and made us decide to not fly with Ryanair air again"

Výhody: "It arrived to its destination."
Nevýhody: "Extremely long lines from start to end (bag drop off, security, passports, line to boarding etc), plenty of long walks from one line to the other. Everything cost extra charges, we had to add a non négligeable amount, in order to be seated with the kids, to have our boarding pass printed. A tiny bottle of water cost 3€. No entertainment whatsoever. Seats are uncomfortable."

Výhody: "price boarding"
Nevýhody: "flight delayd luggage delayed seating random"

Výhody: "Price - That is All"
Nevýhody: "Delay, Checking, Plane is Old and Seats do not Recline, Children Screamming, etc"

Výhody: "robbery"

Nevýhody: "Was one of the worst flights I’ve ever taken. No information, no updates, no announcements until 15 minutes after flight was supposed to leave. No ground staff apart from one lady who worked for the airport who was incredibly rude and unhelpful. They loaded the Dublin flight through the same gate we were supposed to be flying from and we’re putting them on buses keeping them there 10 minutes pulling them off the buses, putting them back on the buses. It was an absolute joke. On the flight the cabin crew were slow, again no information at all. Just stood there looking useless and chatting ignoring passenger call lights. We landed in Stansted and they couldn’t open the gate as the ground staff “couldn’t find the key” keeping us on the plane for an extra 10-15 minutes with no AC. Terrible experience would never book Ryanair ever again."

Nevýhody: "Long waiting in the plane. 1 hour delay. Long line for bus to Brussels"

Výhody: "Absolute nothing!"
Nevýhody: "Everything!"

Nevýhody: "An hour delay for take off, we were trapped in the plane"

Výhody: "Arrive 5 minutes earlier"
Nevýhody: "The boarding was a mess. We had to wait in the bus for about 40 minutes because the plane was not ready yet. The landing was rough. But I guess it’s okay because it’s very cheap."

Nevýhody: "the gate change many times, no information about the flight , no answers, many problems with the cases of the people, I hate rian air."

Výhody: "Price. Timetable"
Nevýhody: "Seats. The fact they put everyone in a deferent row"

Výhody: "Literally nothing"
Nevýhody: "Delays and lack of clarity and updating"

Výhody: "price, schedule, staff"
Nevýhody: "the inconsistent carry-on bag policy which changed from the time of ticket purchase and forced us to purchase a 'premium' add-on to our ticket in order to be able to take our trollys on board. not professional."

Výhody: "Quick flight, friendly staff and pilot deserves credit for taking off in horrible weather conditions"
Nevýhody: "No fault of the staff but we were an hour late boarding and I missed my connecting bus"

Výhody: "I can't think of a single good thing in that experience"
Nevýhody: "Ryanair acted like a dust Stucker of money. Not only on the way forward they forbidded only flights from Israel (!) to bring any hand luggage at all without purchasing the priority boarding, and people were allowed with a small hand bag only (since the priority tickets finished) , but on the way backwards, after the entire airplane bought the priority ticket, the crew of ryanair acted in such a discriminating way and banned people that exceeded the bag check with less than 2 cm! It seems like the crew were determined to collect at many 50euro fines as possible from the passenger because they insisted very impolitly and brutally to measure each luggage from all possible sides, and even the luggage that fitted, they found excuses to fail them. I've rarely experienced such humiliating vision, especially due to the fact that everyone were forced to purchase the extra priority boarding and you'd expect the company to try and keep the customers, not drive them away. I can just say that with all the fines and extra payments requested by them, the total price of the flight was 100euro more expensive than the price of El AL or alitalia, same timing and with a meal and big suitcase included. All this, without mentioning the bad attitude of the crew and the extreme uncomfortability of the chairs (also purchased, obviously). To summarize, this was a very bad choice, with I will not repeat again."

Výhody: "On time, short flight so comfort not a big issue, basically you get what you pay for and you don't pay a lot."

Nevýhody: "two roads with Ryanair, each time delay of about one hour"

Výhody: "the cost"
Nevýhody: "Boarding was late in 30 min."

Výhody: "The price"

Výhody: "Made me pay 50 euros for a small trolley that was a bit above the requested dimensions though it fits well to the over head bins. Apart from this - nice crew and a pleasent flight"
Nevýhody: "Too tough with measuring the trolkey bag. On the eay from my homeland ww had no challenge with the same bag"

Výhody: "Flight was quick and easy."
Nevýhody: "Boarding process was a little slow."

Výhody: "The price was very cheap as I booked half a year ahead. Flight was on time. Boarding was quick and efficient."
Nevýhody: "Not enough room for legs. You have to pay for everything else except for the flight but this is Ryanair and it's understandable."

Výhody: "Crew was very loud, I couldn't really sleep, the personal leg space is too small, could barely fit in there."
Nevýhody: "The crew was loud (flight related issues)"

Nevýhody: "Terrible customer service."

Výhody: "No panic"
Nevýhody: "Bad job with customers. Sorry."

Nevýhody: "The sits"

Výhody: "The crew. And the wheelchair personnel in both Prague and Dublin were outstanding."
Nevýhody: "The one-hour, 50-minute delay. And why are both airports using stairs instead of jet bridges?"

Výhody: "i love ryainair"
Nevýhody: "everything"

Výhody: "Friendly Staff"
Nevýhody: "We paid for priority boarding and then we're put on a bus and told to stand. When the bus stoped everyone dashed to the entrance and we were one of the last people to get on board."

Nevýhody: "the worst ever!!!"

Výhody: "Flight was smooth, plane was comfortable, staff very nice"
Nevýhody: "I did not appreciate having to obsess for weeks about the luggage restrictions and whether we met them; the fact that we had to arrive with a printed boarding pass in hand. -- when you are traveling that is not easy. The flight turned out to be just fine, but I was expecting to be hit with another charge right up to the moment we got on the plane. Were we just lucky?"

Výhody: "simple and overall ok"

Výhody: "They didn't lose my luggage"
Nevýhody: "I was told I could not use my pillow for take-off, landing and the majority of the in flight. I broke my neck years ago and I need the pillow for neck support especially for takeoff and landings which are always the most painful part. ( Didn't help that the pilot had rough decent and a violent touchdow on landing). I just truly am baffled as to why I was not allowed to use a pillow? We are not talking about some large bed pillow we are talking about a small pillow that takes up no room and is specifically made for flying. I tried using my water bottle as neck support but it was no luck. Flying is already painful enough and to not be allowed to use a pillow which helps to support the neck is truly agregious. I really don't know what to say on why this wasn't allowed but I hope this issue is solved with upper management so the next person with such a problem will Never have to go through this. As for I, I will never use Ryanair again. Truly disappointing."

Výhody: "Cabin crew were brilliant and dealt with all questions with ease. Well trained team and immaculate appearance."
Nevýhody: "Rough landings but not sure if that's due to aircraft model."

Nevýhody: "One guy is very rude. Even said if we have any problem with him we can stay at the airport."

Výhody: "Crew and organized operating system"
Nevýhody: "I couldnt slepp in flight"

Nevýhody: "We were kept waiting for at least 20 minutes in a closed very hot airtight bus as other passengers were late. Why we weren't allowed to board and they didn't go back for the others I don't know"

Výhody: "Left on time."
Nevýhody: "Seats did not recline. We were overcharged for bags at the gate in Prague. They do not even provide water unless you pay 3 €. In the end if I had bought a ticket for the same extra cost I paid I would have had a better flight. Never use it again."

Nevýhody: "Late in both directions, dead light in WC, seats cramped too close together so that you couldn't properly stretch legs"

Výhody: "Crew"
Nevýhody: "Timing and luck of information when delayed"

Výhody: "Service was fine, flight is cheap compared to others"
Nevýhody: "Delay, food is expensive 4,50 euro for a croissant"

Nevýhody: "The worker at the desk charged me extra money for the carry on lugage. He charged me for the backpack and the carry on suitcase. And when i showed him that they were included in the ticket price, he daud in his system it is not found. His attitude was arrogant and acyually hostile. I wen"

Výhody: "I ordered a flight and a suitcase through the kayak website. I arrived at the airport saying that I had not ordered it. They take a high price at an airport on a suitcase"

Nevýhody: "Had a 18 hour delay as seen was "planned " by the company never will travel with uia ever again"

Výhody: "What i dislike:i was looking for a baggage option and what i understood i have 23 kg allowed in this flight.On my way back i had a logagge total 23kg as i was sure i was permited.On the registration i was told i have to pay 1890 griven it is about 100$ CAN.I looked again on my ticked ans didnt see any note about i have to pay online baggage service 24 hours before.I had nobody to leave this baggage in kiev and my mom paid all for me.I am very upsed because when i was doing check in online i was looking for a rules and regulationg about baggage and i wanted to do prepaid but what i understood it was included.So in airport i paid double than it was online.I need my money back! Thank you Katarina Stolberg"

Výhody: "good plane, good value for money"
Nevýhody: "The plane was boarded with buses, which was slow and inconvenient."

Výhody: "Free water on board,"
Nevýhody: "Luggage fees. I email notification about checking in options."

Nevýhody: "I don't like that I have to print my boarding pass from a spicial machine, all over the world boarding pass may be scanned from the phone, it saves my time if I don't need to look for these machines in the airport and not to try find a way how to manage it, operating of these machines is not perfect as well"

Výhody: "You charge for everything you don't tell.us about. You did sign in on the internet...12 dollar fine You have 1 check in bag....62 dollar charge You want a glass of juice ...3 dollars plesse .."
Nevýhody: "See above"

Nevýhody: "My trip had just started and it is already ruined. I have a roundtrip ticket from NYC to Israel with a connection in Ukraine for both directions. I was traveling with one checked item in luggage - suitacse, and one personal item onboard - a guitar in a soft case. I'm a professional musician and I've been traveling with this exact instrument in the exact for over 5 years, domestically in the US and all over the world. I've never had any problems with it and I was always treated respectfully even with low cost airlines or on smaller airplanes. There were no problems on the first part of the flight from NYC to Kiev, and then, as I was boarding a the flight from Kiev to Israel, the counter employee at the gate counter (her first name is: Yejzina) - explained to me that if I won't pay an additional 66 EURO immediately, I would not be able to board on the flights with my guitar. I was even more upset to find out that another passenger boarded the flight after me with a guitar and did not have to pay for it. My guitar fit perfectly in the over head cabin and even on a packed flight there was no issue with headroom caused by me. Although I paid and purchased a ticket for this flight, I was discriminated and treated as if I was doing something wrong. I did my best to be responsible and be among the first people to board the flight and instead I was mistreated. The rest of the passengers had exceptional amount of excess baggage in suitcases and bags they wanted to take on board and yet I was the only one who was asked to pay for his. --- As a costumer, I am appalled by the treatment I was getting and I would like to be contacted immediately about reimbursement over my experience and false costs."

Nevýhody: "we got stuck on the plane for an hour and a half due to an issue with a passenger and the entire time the crew would not tell us what was going on. they started getting very irritated with people asking for water-- WATER-- while being stuck in a confined space for so long. the least they could've done was tell us what was going on or give us an ETA of when we'd be taking off. we didn't land until nearly midnight when we should've landed around 10 PM."

Výhody: "Nothing"
Nevýhody: "Delayed 6 hours with no explanation Nothing offered People rude Old airplane"

Výhody: "Nothing"
Nevýhody: "All they had to offer"

Výhody: "Nothing! The crew at the airplane ( stewardess ) were very aggressive and unpleasant!bad experiance for a frequent traveler around the world . I also was shocked that the company charge 12 dollars for innocent passengers who didn’t check in in advance !!!!"

Nevýhody: "Security"

Výhody: "We got in early"
Nevýhody: "Old planes."

Výhody: "Nothing"
Nevýhody: "Rude costumer service back and forth Don't recommend at all"

Výhody: "New airplanes, convenient check in app on the smartphone. Paperless registration. Nice crew."

Nevýhody: "We were two passengers and had only one luggage, which was 26 kg, they told that was overweight 3 kg and we paid for it 50 EUROS. I know that one person should have 23 kg luggage, why is 26 kg a problem for two person? it was very unpleasant fact."

Výhody: "the food and the service were excellent, you can see that they did their best. good job, UIA!!"
Nevýhody: "the delay was more than 5 hours, and this was terrible to seat on the plan at night- all passengers were waiting for the big group that were late for connection. Why on earth did we pay with our time at night for the airline troubles ? I would not consider this airline again any time soon."

Nevýhody: "wasn't worth the money. everything on the flight besides water was NOT included and you were asked to pay extra money for a cup of juice or coffee. the chairs weren't comfortable at all and very dense. the airplane was old and not in a good condition. that will absolutely be my last flight with this company. I'm very disappointed."

Výhody: "Depart on time, arrive on time. Pleasent crew. Good value for money."
Nevýhody: "No meal on flight. No entertaiment."

Nevýhody: "Transit zone in Kiev is terrible, lines are not professional and time consuming. No reason for it."

Výhody: "It arrived on time"
Nevýhody: "The smell in the toillet"

Výhody: "They offer a glass of water"
Nevýhody: "It s bad enough the crew doesn't speak English, but having the mike on very loud, stumbling and stammering over undetectable half swallowed words while sighing and clearly racing through a piece of paper, is just a bother. It s clear they couldn't care less"

Výhody: "they kept on time"
Nevýhody: "we were crowded like herrings."

Výhody: "There seemed to be more leg room in the economy class than usual."
Nevýhody: "No outlets to charge electronics, in flight entertainment, or free beverage service."

Výhody: "2 luggage free"
Nevýhody: "Old and crowded planes."

Nevýhody: "I had a 12 hour bad service. No food or entertainment."

Výhody: "Not much. UIA is like Frontier Airlines in the USA...bottom of the barrel...totally no frills...simply cattle cars moving people around like trucks move pineapples around. Ukrainians are used to this sort of thing - but you might not be if you're a foreigner."
Nevýhody: "Bought two RT tickets with baggage fees included from Kiev to Prague...and was not charged a baggage (or any other) fee on the way out. Had no other problems in any other respect either. However, on the way back to Kiev from Prague I WAS charged a baggage fee...by an "agent" that UIA uses to check-in its passengers in Prague...and it was not a small (or normal) baggage fee either. Rather, it was 50 euros per bag ($110 US dollars) in total for two under-the-allowed weight and size bags. OUTRAGEOUS!! I paid the fee with my Am Ex card and when I complained to Am Ex they froze the fee instantly. I think this "agent" will lose by the time all the dust settles. My point is this: BEWARE when you use UIA outside of the Ukraine...because it employs clearly unscrupulous agents."

Výhody: "Staff was helpful and friendly (though were not updating anyone on the reasons for delay and how much time lef to wait.)"
Nevýhody: "No pillows, no blankets, no entertainment, flight delays, no food though it was not a low-cost flight, no information about what is going on with the delays."

Nevýhody: "I got a ticket on line and it didn't say anything about not included luggage and when I got to the air port I hade to pay 60 dollars"

Výhody: "No food. Bad attitude at check in They had a delay and kept us 6 hours on the plane instead of deplane. Just horrible service. Avoid it if you can"

Výhody: "Flights were on time"
Nevýhody: "Bad and shaky seats. The person in front of me almost injured my child when he was reclining due to a problem in the seat."

Výhody: "the flight from Kiev to TLV with new 737-900 was very good"

Výhody: "They should be fast and efficient at the checkin counter."
Nevýhody: "Waiting in the line for 1.5 hrs"

Výhody: "Liked the team. Flight was easy. Food was good and very modestly priced"
Nevýhody: "I couldn't get the online check-in to work. Website and the app would not work for me"

Nevýhody: "I wasn't seated with my friends, there was no food offered, the seats were cramped."

Nevýhody: "organization"

Nevýhody: "NEVER HAPPENED. READ ABOVE."

Nevýhody: "although we did check-in in advance we got separate locations. as most of the couples near us/ everyone had to switch palces. it was almost hour delay and at the end our luggage did not arrive to tel aviv!!!"

Nevýhody: "No ac"

Výhody: "The flight was comfortable, and although I had not ordered a Kosher meal, which I required, beforehand, I still got one. I was extremely satisfied with my flight."

Výhody: "got my lugage and less squishy"

Nevýhody: "Space between chairs in economy was too narrow."

Nevýhody: "It is normally 1 baggage up to 23kg free. But not for Ukraine Int Air. On checking in on my way back, it turned out that "only 1 way was payed for the baggage". Very interesting, who is going only 1 way with baggage? The ground attendant was very rude and shouted in front of all the people waiting. Needless to say that at no stage of the ticket reservations, any of this was mentioned. Was really an embarrassing situation"

Výhody: "Clean, smelled nice. I really enjoyed the UIA magazine that was in the pocket in front of me."
Nevýhody: "All the flights that we took were late arriving and late departing. Didn't like having to pay for small drink, but, I also know that this is current thing to do for airlines."

Nevýhody: "customer service never available by phone (waited 3 times more then 30 minutes each time ..) awful web site not user friendly at all ,no option to find anything about the flight,bad user experience ( i'm from the software industry). no online check in option (according to the local customer service station in kiev) no option to continue from the connection city as it consider change from some reason and you need to pay extra 100$!!! although other companies give you this option for free (i wanted to verify it before ... but n one answer me at the customer service in the phone !!! ) no coffee on the flight (need to pay money) flight attendant not speaking sufficient english They broke my suitcase !"

Výhody: "I liked the food. That's it. Oh the stewardesses were pretty. But that's it. Oh and it was on time."
Nevýhody: "Everything was terrible. The plane seemed like it was going to fall apart instantly. People clapped every time we landed. Success we are alive. The stewardesses and crew were rude and unhelpful. The seats made for children it seemed. No entertainment. Movie screens were fuzzy, small and unclear. Couldn't understand any announcement. Sucked."

Nevýhody: "no entertainment at all"

Výhody: "the staff was fine"
Nevýhody: "everything! horrible flights! big delay"

Nevýhody: "seats are not comfortable at all"

Výhody: "Nothing"
Nevýhody: "Unexpected Flight Cancelation; zero assistance replacement, alternative flights, overcharging baggage, no refunds despite flight cancellation, disappearing of Pegasus staff instead of assistance, no assistance when calling headquarters, stranded for days w no help on site nor by phone, deferring to third party vendor"

Nevýhody: "They stole my money"

Výhody: "was not full so had some space"
Nevýhody: "that i can change my seat in advance, they put you in a middle seat, they leave late in one hour without any excuse, very old junky plane"

Výhody: "Getting off the plane"
Nevýhody: "Not enough leg room for the over 6 footers"

Nevýhody: "Extremely cramped, non-reclining seats, no pocket in seats, not even a glass of water, no entertainment options of any kind, checked-in suitcase arrived damaged."

Výhody: "On schedule"
Nevýhody: "No drinks offered"

Výhody: "good crew."
Nevýhody: "very not comfortable chairs"

Výhody: "You get what you pay for, nothing more and nothing less."
Nevýhody: "Almost on every other airline you can check using the self-check-in computers at the airport; on Pegasus you can't, which caused unnecessary queues at the check-in desks (both there and back)."

Nevýhody: "Crew members are very rude"

Výhody: "Not worse than any other low cost airline. planes are new and cabin personal was friendly."
Nevýhody: "Boarding was delayed due to delay of other plane. Cabin was really hot"

Výhody: "Easy check-in and boarding."
Nevýhody: "I've never seen so many young children on a plane. There must have been one child for every one adult. Worst of all, their parents didn't even attempt to make them behave themselves. And the crew just let the kids run up and down the aisles and climb on seats. What ever happened to "please remain seated with your seat belts fastened"? Additionally, when I checked in, I asked for a window seat, the agent nodded, and when I got on the plane I found I was stuck in a middle seat. It was the longest two hours of my life."

Nevýhody: "See above"

Výhody: "Way and take two taxi Please write in the mail In big laters the terminal"

Výhody: "Firstly, Overbuggage limits were put into practice with a mindset of just to f* the customers and consequently almost every single passenger has to end up paying at such overated fees that were equal to a level of a business ticket of any well known first class airline company.I , myself, had to pay 450£ in total for the ticket , just because of 34 kg of a luggage weight though 20 kg of this amount was included in the ticket. Sirs, if you really will only take this complaint as just to watch and say that this was a company policy then i will definetly never choose your services either again.Also, from the bottom of my heart, i will never feel tired to share and spead around this nasty experience of mine on each and every social media occasion , when i will have a word to say. Within only one flight on that day ,the total buggage revenue of the company was equal to a sum of 23,000 £ in total, despite the plane was ridiculously abit bigger than a small box. Sirs, Pls rethink over what i said. This is far beyond to accept and fit into any int'l trade rules.17£ fee for 1 kg !?? Best Regards"

Výhody: "The seats are comfortable and there was enough place in the overhead bins"
Nevýhody: "The airport in Istanbul does not offer WiFi - which is unbelievable for 2017...."

Výhody: "The seats were not too tight and the food is not extensively expensive"
Nevýhody: "No Internet access at Istanbul airport which isahugh issue nowadays!"

Výhody: "Absolutely nothing"
Nevýhody: "Bad customer support, unwillingness to correct an error in the first name appearing on one of the tickets. This forced us to cancel all 5 tickets and purchase tickets for a different airline at 4 times the cost."

Nevýhody: "The seats were very tight. The crew at the airport was terrible. The security staff didnt know english. The bis to the plane was crammed which was quite dangerous"

Výhody: "On time"

Výhody: "clean aircraft"
Nevýhody: "Flights are overcrowded, chairs won't recline, even a glass of water will cost you, transit via buses"

Výhody: "Flight was on time and luggage arrived. No problems!"

Nevýhody: "We didn't get a glass of water. Shame on you"

Výhody: "No problems at all, everything was OK and most important, on time"

Nevýhody: "Boarding was delayed and there were no announcements about when we would be boarding. Also the ticket check at the gate to board the buses was not the most well-organized/efficient."

Výhody: "it's fine. It gets you from point A to point B."
Nevýhody: "It's almost outrageous that they don't give water."

Výhody: "The cappuccino"
Nevýhody: "Late departure and late arrival. Huge queues at Gatwick immigration. Too hot throughout the flight - the crew didn't bother adjusting the temperature it was left to the assemblers to complain No in flight entertainment whatsoever Had to pay for a coffee."

Výhody: "Seating is comfortable enough with sufficient leg space."
Nevýhody: "As there is no entertainment nor food served on board the grade has to be the minimum score. Precisely that there is no entertainment system."

Výhody: "Flight crew"
Nevýhody: "How could you ask about entertainment when there is nothing to intertain in these planes! No screens, expensive and bad food, even the menue and magazines were not available on half of the seats, not to mention the worst and smallest seat i have ever been in, although i travel on many other economic airlines! There is nothing but poor, bad and boring flights. The sad thing is that i payed too much for this flight. Oh i forgot, it's also delayed and we wait for half an hour and then, they came with only one bus to take all the people to plane whwn there are many people who can't hold themselves in that crowded bus!"

Výhody: "nice flight"

Nevýhody: "the air conditioner didnt work in the plane and they took very high rate for extra bag of 180 Euro!"

Nevýhody: "the staff at the disk was so bad they charge me for extra weight more than what it should be they try to change the currency from turkish lira to euro then to my country currency just to collect more charge???. also when I paid by my visa card they didn't give me my recipt which mean they did something dicey."

Výhody: "Although the previous flight was late, the boarding has waited for us to come."
Nevýhody: "The staff's English was not understandable at all even for a native speaker."

Výhody: "Plane is ok, clean, good condition"
Nevýhody: "Almost no service. Cheak in took 2 hours!"

Výhody: "Crew was attentive"
Nevýhody: "Luggage was not put on plane, it arrived 8 hours later."

Výhody: "It was a smooth ontime flight, helpful customer service."

Výhody: "Nothing"

Nevýhody: "2 hours delay"

Výhody: "Nothing"
Nevýhody: "After the experience with the Pegasus flight from Kuwait to Istanbul I didn't expect anything hence was not disappointed. Right before the boarding was finished the boarding lady came into the plane looking for me, checking my passport one again and even taking a photo of it (with my consent). She left with no single word of explanation. Once again: this is a joke but definitely it's not customer service."

Nevýhody: "not direct flight"

Nevýhody: "The crew conducting the extra security to Tel Aviv did not announce that everyone had to go through the extra security check. People just haphazardly asked or found out from someone else that they had to comply. The checked some passports and tickets prior to the flight to help in boarding but it was a mess. At one point they held the buses because they lost a passenger associated with a ticket and were yelling inside the bus looking for her. Never experienced such disorganization."

Výhody: "The staff were all pleasant."
Nevýhody: "Checking in was extremely slow."

Výhody: "No delays"
Nevýhody: "No complimentary food"

Výhody: "Minimal delays"
Nevýhody: "No complimentary snacks"

Nevýhody: "The flight was delayed then there was another delay while on board. the ground staff was not helpful and my baggage came in only the day after. The company did not compensate for the clothing i had to buy because i did not have my baggage for nearly 2 days, even though the ground staff said the company would do so. The customer support service was poor and not helpful at all...seems as if they only send canned messages they prepared prior and do not provide any actual support. All in all with low prices, it appears, comes poor service."

Výhody: "none"
Nevýhody: "I had a connecting flight to Oslo (Same reservation number) Dubai-Istanbul-Oslo The first section was 2 hour late and I lost connection. almost arriving to Istanbul the crew told the it was 40 min delay (First lie). The land personal also lied. They offered to pay for the visa to turkey (As i originally do not need) they did not. They say They will provide a 5 star hotel it was a Holiday Inn. The transport next day almost do not make it on time.... It was a terrible experience. I had another flight connection to Iceland but as it was not their company they did not care. The next day here is no iceland flight so I need to loose another day and pay the second company penalties for the change. Pegasus is routinely late!! Y can relate several problems of other passengers I witness. They also lied saying the problem was air traffic (the maximum time a plane can order to circling in the air for a chance to land is 45 min but we did not). TERRIBLE."

Nevýhody: "The flight was an hour and a half delayed in the beginning and than 30 min more."

Nevýhody: "Flight delay, flight missed, bad connection flight. Bad attenders bad service, nobody helped when I missed the connection flight because the flight delay, nobody speaks English, uncomfortable plane and seats. Will never fly with Pegasus ever again! Baggage problems"

Výhody: "Cheap fare and good schedule"
Nevýhody: "Awful cramped seating and an overworked harried crew. No entertainment service. Late departure. Slow baggage (more the airport system than Pegasus)"

Nevýhody: "As described before, everything was bad and kept being worst. I hope your customer service is good enough to give me a proper compensation and a refund of all the money I spent. Unless I won't travel with you never again, and all my familiars won't as well. Thanks in advance, Liran"