Výhody: "Another confirmation of excellent QA service."
Výhody: "Absolutely professional!"
Nevýhody: "Nothing all perfect"
Výhody: "Everything frim the xrew I could at the JKIA, NBO to Delhi. One thing more from my city Lubumbashi, I didn't care about getting my phone bzttery low. I could chzrge my phone all the journey long. And from Nairobi, I dodn't czre at zll about my phobe, because I knew I could charge dur to the usb device. If ever something to complain about, I'll let you know. Regards Richzrd DIAS"
Výhody: "Fabulous service from start to finish Excellent cabin, spacious & impeccably clean Super choice of food and drinks We travelled in the business cabin which I have to say, rivals many so-called 'First Class' products. The crew were courteous, addressing us by name and nothing was too much trouble."
Nevýhody: "Boarding at Bali Airport is chaotic. This can hardly be attributed to Qatar Airways but this needs to be sorted out. When boarding began, it started with "Group 1" rather than business and other priority customers. It ended up rather chaotic with boarding halted at the end of the escalator causing a very uncomfortable situation as people struggled to get off the escalator."
Výhody: "The plane was Dreamliner. It was huge and nice. Great staff on board , very friendly ."
Výhody: "I got free internet on this flight: sponsored by Ooredoo. You can get 8MB for free! Breakfast was good quantity"
Nevýhody: "Entertainment Oryx One, lunch quantity aswell. FPML had one tray, VJML and AVML had the same packed wrap."
Výhody: "Crew were very helpful and courteous"
Výhody: "Polite crew, food was pretty good."
Nevýhody: "Did not have the duty free item I pre-ordered. I asked the crew 4 times about it, four times because they said that they would check but they never got back to me to tell me that it was out of stock; until I pressed the issue."
Výhody: "Faultless as per usual QA flights"
Výhody: "Friendly and genuine staff. Clean plane. Staff were well organised."
Nevýhody: "Headphones didn’t fit my head and began to hurt my ears. Media cut out a lot."
Výhody: "All good thank you + food and crew and entertainment"
Nevýhody: "All good thanks"
Výhody: "Loved the array of film choices. The food was lovely and the service was fabulous. Lovely warm blankets ."
Výhody: "Very affordable flights, good value for money. Most of the journey from Sydney to Oslo (via Doha) went qiluite smoothly)."
Nevýhody: "The only thing I didn’t like about the experience was the fact that you can only check in one piece of luggage on economy class, and one very sour individual at the gate when boarding."
Výhody: "Good service!! Good food!! Great staff!!"
Výhody: "quick eficient"
Nevýhody: "long flight"
Nevýhody: "I did a web checkin for my flight number QR501 Hyderabad to Doha inspire of doing a web checkin I had to wait for 2 hours to get a boarding pass. Reason: There are two queues 1 For people who did a web checkin 2 people who didn’t do a web checkin The Qatar staff at Hyderabad experienced a technical glitch because their only system failed and there was no backup option. There was no apology from any of the staff. No one values the time of the people who chose Qatar making it a very bad experience overall"
Výhody: "Good leg room. Food was best airline food I've ever had....... By far"
Nevýhody: "The added journey flying around Saudi Arabia. Adds extra time onto a very long flight. Would put me off flying Qatar again"
Výhody: "Good service, clean aircraft, friendly crew"
Nevýhody: "Qatar Airways Asian vegetarian hot meal is not as good as some other airlines. It lacks the asian grains, light spices etc."
Výhody: "I took advantage of the upgrade offer, and it was well worth it."
Nevýhody: "Too many mosquitoes, but I'm not sure how they could have stopped them coming on board."
Nevýhody: "going with RJ in the first leg"
Nevýhody: "- Leg Space is challenge"
Výhody: "Foods, crew are accomodating and all sevice facility are very good"
Nevýhody: "Just update the movies regularly"
Nevýhody: "I missed my flight from Nairobi to Melbourne then the airlines asked for penalties and fare difference which in total was much higher than booking a fresh one way flight. I felt that the crew at Nairobi airport handled the situation pretty well however, the staff at the Nairobi reservation office were a bit cold and not very helpful."
Výhody: "Overall services"
Nevýhody: "Checking in was very lengthy and boring. More check in counters could ease the situation."
Výhody: "Good service but need to improve food quality and quantity."
Výhody: "The service from check-in till landing was on the ball and superb. They were friendly and eager to assist with everything. They have the latest movies and shows to watch on their in-flight entertainment."
Výhody: "Boarding was quick and I liked that they didn’t make many announcements which can often keep passengers awake when they’re trying to sleep. Lights were kept off for the duration of the 14 hour flight which was good."
Nevýhody: "I felt that the service was slow and the food was poor. Water was not offered during the flight as is the norm with other airlines. Toilets should be cleaned more regularly. Advertising at the beginning of the inflight entertainment became very repetitive when watching short tv shows."
Výhody: "Philadelphia-Doha was excellent and noticeably better than Doha-Bangkok. ood, service, condition of aircraft were all better in the PHL-Doha leg. I have done the trip a few times now so it is not a fluke. Odd that the Doha food (and I usually get the local dishes) is very so-so. I usually only take a bite or two. Not appetizing. The Doha-BKK staff was less professional as well. The trays of the main meal were left with the passengers so long, we passengers started to bring our own trays to the galley. The plane out of Doha was very tight so passengers in economy have that sardine experience. The cup holders did not work although they would have been useful."
Nevýhody: "Everything, the food and movies are old, beside all that the flight late and my connection left and no one apologist for that!!!"
Výhody: "On general quite good"
Nevýhody: "Checking in, issuing boarding passs was very slow. Maybe it has nothing to do with QA."
Výhody: "Food, seat OK, crew excellent"
Nevýhody: "Immigration at Doha is appalling. More than 75 minutes waiting and very understaffed."
Výhody: "Everything except food"
Nevýhody: "More veriaty on music would be good"
Nevýhody: "Extra hour that takes to do this flight because we have to fly around Saudi Arabia....."
Výhody: "Exceptional staff, nothing too much trouble. The aircraft is new and all facitlies great. Will fly with Qatar again"
Nevýhody: "Not one of their newest planes."
Výhody: "We enjoyed the comfort, food , staff and entertainment."
Nevýhody: "The queuing for check-in, luggage control and plane boarding was much too long, 1 1/2 hrs +. The online check-in couldn't be used."
Výhody: "The usual customer care, from checking in to leaving the plane, second to none. Food choice and quality excellent."
Nevýhody: "The new diagonal seats are good, except when trying to put my feet up. The raised foot area is very cramped, and for me sleeping wasn't possible. I left my feet on the floor."
Výhody: "Cabin crew friendly and efficient, great service"
Výhody: "Good service, plenty of entertainment options, modern aircraft."
Nevýhody: "Plane configuration; seats were a bit cramped, knee space."
Nevýhody: "I was seated between two overweight/obese passengers and as such was very uncomfortable throughout the long-haul flight. There was very little room to move as their body habitus spilt over onto my seating area and occupied the arm space. There needs to be serious consideration to make it mandatory for overweight/obese passengers to purchase two seats to accommodate their size."
Výhody: "Much of your service is excellent!"
Nevýhody: "Although the very well crafted advertisement for Qatar at beginning of watching each movie is partially beautiful, I personally find it a bit offensive as a woman the clear emphasis on "my son, this watch and all that is mine will be yours", my daughter, your highest moment will be to get married. My disturbance with what I experience as sexist, worsened each time I saw this. Luckily I learnt how to fast forward, but the sexism of this left me disturbed. so although in reality much of your service is excellent, this advertising of a sexist world view was too disturbing to ignore. I hope my comments are helpful to you in considering that many women in the world now expect their fathers to consider passing on a fair share of their resources to their daughters as well."
Výhody: "It was a long flight from US but was comfortable. Staff was courteous."
Výhody: "Like the friendly Crew ..."
Nevýhody: "Check in crew in Lahore ganged up against me and wanted to extort £200 for taking me laptop on board along with my hand carry. No where in the world has an airline ever asked me for this, and I fly a fair bit. Since I didn't allow them to extort me, they forced me to throw away my brand new Delsey hand carry at the airport. I had no cover as they threatened to if load my luggage and not let me fly home. Not a 5 start airline from any angle. Will never use Qatar again!!! This was my first and last flight with them."
Nevýhody: "We sat on tarmac for 3 hours with no explanation from the crew or cockpit. Because of the delay, everyone missed their connections in Doha. The crews could have jet a couple of the flights a little longer for people to make their flights. The desk was filled with people and was very chaotic. There were so many people working there but no one could give you a straight answer so it was very confusing. I had to wait at the airport for 4 hours to get it sorted and was given a food voucher for $50 for the entire stop over. I asked about a flight voucher and they laughed and said they didn't do that even though they were the ones at fault. The crew was nice and the food was good but I will never fly quatar airways unless they remedy the situation."
Výhody: "Respect the scheduel and well organize."
Very good experience . Will fly again and will recommend friends and family to fly THY
Výhody: "Wide airplanes, good crew members."
Nevýhody: "Food is OK, but now Turkish airlines is missing vine they served in the past."
Nevýhody: "there is little time for lay over in turkey going to Egypt one hours is not enough."
Výhody: "Crew amazing, seats were comfortable."
Výhody: "our seats were bulkhead seat due to my mother cannot walk so we were told to move back and that was seriously horrible we had paid extra for the bulk seat and it was neglected."
Nevýhody: "our seats were bulkhead seat due to my mother cannot walk so we were told to move back and that was seriously horrible we had paid extra for the bulk seat and it was neglected."
Nevýhody: "See comments above"
Výhody: "Airplane was clean, well-stocked with blankets and pillows, good in-flight entertainment. Staff was friendly and the flight was not crowded which made for a more comfortable experience."
Nevýhody: "Limited meal options for someone with food allergies."
Výhody: "Once my wife reached the gate, having left me behind at security, Turkish Airlines waited and were patient with us, the last to board the plane. The food and plane and bathrooms were all without any problems."
Nevýhody: "We had a 80 minute layover in Frankfurt. Turkish Airlines should make note that this is not sufficient for making a connection. 1. The terminals require extensive walking. Not a problem except for time. 2. Security entering the terminal was seriously understaffed. There were a hundred security personnel, but thousands of passengers. The line stretched for half a mile. 3. Cutting, disorganization, mismanagement, lack of organization, and airport layout all contributed to making this a very stressful hour for us."
Výhody: "Food was excellent!"
Výhody: "Great choice of recently released movies."
Nevýhody: "Had to stay overnight in the lounge zone. Hotel inside the airport wasn’t available. Outside you have to spend sometime at the multiple lines, buy visa, get the voucher, take the shuttle bus... By the time you done with that, it’s time to come back. Didn’t expect that for the business class ticket holders."
Výhody: "MOST OF THE MEALS ARE VERY GOOD EXCEPT PASTA DISHES."
Nevýhody: "PASTA DISHES ...MAIN AND SNACK ARE TRULY BOTTOM OF THE BARREL. TASTELESS JUNK. WHY NOT FIND SOME OTHER DISHES IF YOU CANNOT MAKE PASTA EDIBLE"
Výhody: "The flight itself was very nice quality again. Crew was very friendly, priority boarding for international business. pod seating was super comfortable."
Nevýhody: "No alcohol beverage service before take off. One of the only airlines that does this. Also flight was delayed again in Istanbul. We were delayed on our layover in, and out of Istanbul. Both times stuck on the tarmac. I see this as a common problem"
Výhody: "Timeliness of flights. 3 of 4 planes modern and well appointed! VERY good food."
Nevýhody: "Good plane. Comfortable seats and entertainment system."
Výhody: "Dessert, food, entertainment."
Nevýhody: "Seats were not too comfortable."
Nevýhody: "The crew blocks economy passengers from moving forward until all of first class has left. No other airline does this and its really annoying"
Nevýhody: "Waiting 2.30 hr after boarding time and never got anything back from Turkish Airlines for wasting my time"
Výhody: "The food and entertainment was good. The crew was very nice."
Nevýhody: "seats too small. I am 6 feet tall. The guy in front leaned back and my knees were jammed for 12 hours. I think this is a violation of gineva convention."
Výhody: "I liked the overall plane journey."
Nevýhody: "Flight was delayed which caused us to miss our connection flight."
Výhody: "Flight delayed by 2 hours. Very little leg room. NO vegan food available. Baggage lost. Abysmal customer service."
Nevýhody: "Will never fly Turkish airlines again"
Výhody: "I like your entertainment system, but the cushions on the headset were not the best."
Nevýhody: "The kosher meals were warm, but not hot. There is no reason for this. I have been flying International for over 20 years and I know what is possible."
Výhody: "nothing really special"
Nevýhody: "Food is very Poor Seats are cramped and uncomfortable"
Výhody: "Comfort, food, staff, everything"
Výhody: "Timing of the flight."
Nevýhody: "I have used this same flight 6 times and only the first time was good. The others were getting bad every time. The service is very poor. The food is not good. You can not say you are out of pasta when you said you will serv it. Flight attendants really are not friendly."
Výhody: "Timing of the flight."
Nevýhody: "I have used this same flight 6 times and only the first time was good. The others were getting bad every time. The service is very poor. The food is not good. You can not say you are out of pasta when you said you will serv it. Flight attendants really are not friendly."
Výhody: "Very comfortable flight overall and good lie flat seats. All but one flight attendant were nice and helpful."
Nevýhody: "There was one female crew member who was a bit rude and unpleasant. Not once did she even smile when interacting with us. The rest of them were very nice. Would have liked more variety in entertainment and food/drinks."
Výhody: "The in-flight entertainment was good and the flight attendants were very nice. They offered us small sandwiches and drinks during the flight so it was comfortable to fly with them."
Nevýhody: "You need to buy a visa if you want to enter the country and they only accept USD, Euros or GBP. The only currency exchange is on the other side of passport control so you have to use one of the ATMs and they only give you $100. The staff is unprofessional and seems clueless when you ask them for help. The kiosks are a nightmare and working with them is worse than working with the people. They freeze, and glitch and many of them just flat out don't work. Probably one of the worst airports I've ever been to."
Výhody: "Setting, speed, arrival"
Nevýhody: "Long queue at passport control"
Výhody: "Great airlines"
Nevýhody: "Nothing to mention"
Nevýhody: "Two hours delayed, missed my connection flight. Very poor if any communication from crew to passengers. Although I had a business ticket, I was provided with no service for two hours from boarding to take off. Not even a glass of water. Thank you Turkish Airlines."
Nevýhody: "First the flight was delayed 2 hours and then we sat on the plane for 7 hours before take-off, while the crew took care of several issues. Ridiculous. Should have made us wait at the airport gate so we could have eaten proper food and had wifi."
Výhody: "A lot of food and drink, toothbrush, slippers, etc."
Nevýhody: "The first leg of my trip had a tiny, cramped airplane for 10 a plus hour flight."
Výhody: "Great flight/airline, but boarding was a hot mess!"
Nevýhody: "Overall, we had a great flight and will probably fly with the Turkish Airlines again. But boarding was an absolute mess: the "secure" gate area was tiny and way too small to accommodate all the people on the flight, and the temperature in that area of the terminal was blistering hot. Combined with an organization that was messy, let's just say that all of us were REAL happy when we finally boarded the plane."
Výhody: "Very professional. Spacious seats."
Nevýhody: "Wait at Ataturk airport on passport control."
Nevýhody: "Poor Business class Entertainment system didn't work Seats didn't recline Boarding was terrible Staff at Istanbul airport very bad Organisation terrible support very bad"
Výhody: "The service/ time schedule was correct/ the cleanliness/ the cabin crew were perfect"
Nevýhody: "Nothing is bad as every detail from the flight was awesome"
Nevýhody: "We travel very frequently and each time the food same (meatballs) And the air conditining is terrible."
Výhody: "EverThing was excelentní bit doménových s feet smetl hořické"
Výhody: "Very professional and forthcoming crew, nice food, good choice of entertainment."
Nevýhody: "A bit older plane with very weak (invisible in light) entertainment system monitors, yet clean and well maintained."
Výhody: "good food, nice attendants, comfortable seats, good pillows"
Nevýhody: "no wifi"
Výhody: "Prague airport is nice. Food is good. Boarding was on time and prompt."
Nevýhody: "Entertainment on board was poor. No power outlets."
Výhody: "One of the best airlines I've ever flown. Would definitely recommend."
Nevýhody: "Didn't like my 11 year old have to sit 15 hrs with some stranger Turkish airline very nad with outing family together even you reserve in advance still they mess your sits and I seen so many family was making same complaints of family are with same last name don't take rocket science to keep them together and also veryyyyyyyyyy boarding no one in line it's like fish market"
Výhody: "So far this is the only company that offers fruit meals and that was really nice surprise."
Nevýhody: "On my flight from New York they didn't have my special meal request, but on my way back I learned that I just had to remind the crew before they served the food. I called them in advance and pre-order meal but in addition to that you have to make sure they know where you're seated because if you don't check in online they don't get that info on time for serving... I wish I knew that before but I do know that now :)"
Výhody: "When it ended"
Nevýhody: "After leaving late for our four flight, we circled the Doha airport for an hour and then diverted to Bahrain. The crew was unhelpful, hiding in back, commanding everyone to sit down, despite us waiting on the Tarmac for two hours. Water and snacks were hard to come by and everyone was unhappy. Tensions were high and the crew was not around to assuage the masses. Very unhelpful. The 4 hour flight became a 9 and a half hour flight. It, for lack of a better term, sucked"
Výhody: "Had no idea the Turks ran such a top program that to me was superbly close to my experiences with Emirates."
Výhody: "The entertainment system did not work and myself and the others in my row had to ask the crew many times about it. Finally they restarted it 3/4 of the way through the flight."
Výhody: "The flight was comfortable"
Nevýhody: "Food is not well done at all and the srvice is unacceptable"
Výhody: "Glenlivet whisky for free"
Výhody: "Quick access to the airport and gates"
Nevýhody: "Free food on board"
Výhody: "Friendly and helpful"
Nevýhody: "More leg room"
Nevýhody: "I could not check in online and BA is not available on the kiosk in the airport."
Výhody: "Friendly staff"
Nevýhody: "Food, chicken option was horrible"
Výhody: "Crew was great given the circumstances that British Airways had significant systems issue that caused significant delay and missing of connecting flight"
Nevýhody: "Trip was a disaster"
Nevýhody: "LHR made us wait 30+ min upon arrival for a gate."
Výhody: "The crew was great."
Nevýhody: "Seet could be more comfortable."
Nevýhody: "No online check in, incredibly inconvenient. If is have known would have booked another carrier."
Nevýhody: "Our baby has broken leg with plaster cast and Cathay didn’t deliver our stroller to Hongkong so we had to carry him on the hands whole afternoon...this was unpleasant experience...also when we arrived from HongKong to Denpasar Bali we found that one of our suitcases was damaged broken :/"
Výhody: "I did not fly. Cancel month ago, no money back. No good company!"
Nevýhody: "I cancel month ago, no money back !!! No good company!"
Výhody: "Crew is incredibly kind."
Výhody: "Everything was just perfect. Thank you very much!"
Nevýhody: "Computers were working very slow on check in creating huge lines. We were not offered even a tap water for free on this flight."
Výhody: "Seat was comfortable"
Nevýhody: "Crew. Crew was very rude. I understand their day was difficult due to the delay, but it made it worse for passengers, many of whom missed or were about to miss connections"
Výhody: "Flight was fine, staff friendly and caring"
Nevýhody: "Transfer in Heathrow - they dont return your gate checked stroller at gate, they dont have loaners, lines are long and distances huge and with no stroller this is super tiring They dont even give free water or cold drinks on this flight and we were lare late due to air traffic at Heathrow"
Výhody: "The crew was outstanding."
Výhody: "The boarding and crew were fine."
Nevýhody: "I did not like the lack of complementary coffee or other drink for a two hour flight, especially at that time of the morning. Coffee was available, but only for a price, as were other food items. This was unexpected and certainly not appreciated."
Nevýhody: "Sat near gate waiting 15 min for ground crew. Flight was on-time and weather fine so there was no reason for a crew not to be there. Then sat at gate because no attendant available to move the jetway. Again, poor planning or cut staff to save money at the cost of timely service."
Výhody: "Comfortable seats, good selection of food/drinks from the menu and courteous staff"
Výhody: "The flight was on time"
Nevýhody: "The airline is very mechanical Customer service in non personal and robotic"
Nevýhody: "Nothing wrong"
Výhody: "Entertainment options were good."
Nevýhody: "Lost my bag. No idea where it was for 48 hours. Staff was ok. Ran out of meal options, took 4 asks to get a glass of wine and by the time I got it, I was done eating."
Výhody: "The crew were great."
Nevýhody: "Did not like that you have to pay for water or soft drinks"
Výhody: "The plane was pretty much empty. There were very small number of passengers."
Výhody: "This was a BA codeshare but operated by Qatar Airways on its A380. Qatar Airways are a true 5* airline and every detail is gone through with precision. A fantastic crew, great entertainment system, comfortable seats, nice food... If I could fly Qatar Airways everywhere, I would"
Výhody: "As always, a great flight."
Nevýhody: "Nothing I can think of."
Nevýhody: "Waited forever for the wheelchair come if they came on time I would of made it to my flight because they took over an hour I missed my connection flight to JFK"
Výhody: "Cabin crew from London to Heathrow was pleasant. Movie choice was good."
Nevýhody: "Ordeal at Heathrow of going miles up and down, taking two transports and having to go through full security again for connecting flight. Checked in 24 hours to connecting flight to London or 30 hours prior actual flight from London. Airline indicated that plane had only one middle seat. Tried to get a better seat at airport, but BA ground crew did not even check and said flight was full. Yet my one of my fellow passengers was able to get window seat without extra pay 3 hours after I was denied. Sardine city for 7 hour flight that turned 8 hours."
Výhody: "The plane"
Nevýhody: "It was late We were left on tarmac for 1 hour Service bad Oh yes and it was not even a BA airplane.....it was Qatar Airways .... something I would not travel on out of choice. BA stand for Beyond Awful It is now a budget airline that makes Ryanair look great! Not even an in flight magazine it is simply a skeleton of its former self, the Spaniard has destroyed it Would never travel British Airways again"
Nevýhody: "To pay for WATER!!!!!"
Výhody: "The captain kept us aware of the delay and the reasons for the delay."
Nevýhody: "No free food or drink other than water."
Nevýhody: "The union bull"
Nevýhody: "Very uncomfortable seat for a business class"
Nevýhody: "No snacks for 8 hours. Crew inattentive."
Výhody: "boarding and timing"
Nevýhody: "fly attendants were kind of rude.. One completely ignore me while taking the order of the passengers sitting just next to me. The other one couldn't even say thank you when I did her job by bringing my garbage to her station. It was my first BA flight and I was not expecting those unfriendly attitude from british people."
Nevýhody: "A lot of stress: our 1st leg IAD to Dublin was cancelled, than we got 2 set of tickets rebooked. On the way back there was a stress since we had a "problem with the ticket" Apparently the Aer Lingus made all those mistakes."
Výhody: "The crew was caring and we were kept comfortable with blankets, pillows and headphones. The food was good, too, especially the cheesecake!"
Nevýhody: "There was nothing I did not like."
Nevýhody: "We flew with BA from Prague via Heathrow to San Diego on May 30 just day after they started operating normally after computer glitch. From Prague we were on time, When boarding in London started we were told to sit down again claiming Boeing 777 had equipment problem and they were waiting for parts to fix it. Our departure was delayed by 1 hour. Seats in economy class are really cramped so when seats are declined person behind can not eat without banging head into the back rest. Difficult to get in and out of seat as well. Arm rests do not come all the way up so one has to squat to avoid being hit by arm rest. Not very pleasant on 11 hour long flight. Joe"
Nevýhody: "I was annoyed that they charged for soft drinks and water on this flight. There was no entertainment. Just a seat on a plane."
Nevýhody: "The check in process from Prague to London to Dallas was inefficient. Too few agents, minimal direction from the representative guiding the line. Also, there were no food/beverage option unless you paid for them! No coffee etc on a 650a flight unless it was purchased. Ridiculous"
Nevýhody: "Prague to London flight First I was surprised and disappointed to find out there were so many extra fees. They get you to buy the ticket with a cheaper price and then hit you with all the extra fees e.g. choosing a seat, luggage, food, drinks, you will pay for everything except the flight. The second thing is that when I did go to the BA website on 5 different occasions to pay for my luggage and in order to get a cheaper rate for doing it online before check-in, it gave me a message that the site to do it was not working and that I needed to pay for it at the airport check-in. When I went to check-in at the airport the ticket agent seemed annoyed that I had luggage to check in when I hadn't registered it online. When I told her that the site was down and I wasn't able to do it before hand, she showed no sympathy or understanding. Instead she proceeded to charge me for checking my luggage. It was an outrageous amount of over $80 USD. I have never in all my travels around the world been charged for my luggage. I only travel with one carry on and one medium size check luggage because of my extensive travel. I know charging for luggage may be something more airlines will start doing but I did not think that BA would be one of them. I also would have appreciated some compensation for theirsite being down and not being able to get a discount on the fee because I couldn’t check it online. I am extremely disappointed with my BA experience and will never fly with them again. That is unfortunate for them since I am in the process of traveling around the world for the next few years while writing a travel blog and book. I will definitely publish my review and experience in detail, which I am sure will influence my readers and followers."
Nevýhody: "flight delayed over 1.25 hours because we missed our runway time due to being "unable to get a head count" of the people that are on board. This should be embarrassing for BA. And i don't understand how after all the security, boarding pass and passport checks that you do not have an accurate head count of your passangers. Thus I missed my connecting flight and had to wait over 4 hours for another and got a measly 10 Euros as compensation. Also, they don't even give water for free, and a 200ml juice costs 1.5 Euros which a) its bad juice and b) overpriced. All food you now pay extra for, and they didnt even make it in time to the last few rows so even if Id want to purchase something, I couldn't."
Výhody: "I was traveling alone with my baby. Everyone was very helpful"
Výhody: "Stewards were very friendly"
Nevýhody: "Need more opportunities for drinks, water. Did not board the back of the plane first."
Výhody: "Got there in one piece."
Nevýhody: "Older plane, no touch screen tv in head rest, no movies on demand, limited leg space"
Výhody: "Great experience"
Fly Dubai really need to communicate better with the customers when there is a problem.
Do not fly by Fly Dubai. Worst Experience ever No entertainment, Not enough overheadbean storage for Carry on luggage No fresh water, Sodas, Juice offered. Flight will not leave off through gate Unfriendly Crew Multiple Buses to catch , to change terminals, Insufficient Instructions provided Just Chaotic Experience which you don't want it when traveling international. No announcement made at gate about Flight delays etc.
Výhody: "better and more food"
Nevýhody: "emirates saves up on food and snacks, etihad is much better in that sense"
Nevýhody: "I'm only 5'4" and felt like a stuffed sausage in those seats. I've never experienced such little leg room and I don't know how taller people even sit in those seats. 90% of the screens were not working at all and were burning hot to touch. Also, what's up with the spray they use along as they walk along the overhead storage bins (insecticide?). We all had to cover our nose/mouths as they walked by. Will completely avoid FlyDubai for any future flights."
Nevýhody: "FlyDubai has really uncomfortable seats!"
Nevýhody: "boarding was not good, all times using buses. people inter plant from back entrance and front entrance and they meet at middle of plane with a lot of delay."
Výhody: "There was nothing to like in this flight. Terrible experience!!!"
Nevýhody: "Flight crew was so rude and had no respect for elderly people. Never seen before they were charging for simple drinking water. Flight from Dulles to Dubai was excellent but from Dubai to Sialkot totally different. Shame Emirate Airlines having double standards. You serving and respecting people coming from west excellently but terrible for poor people of Pakistan. Some of them were elderly coming from Umra on connecting flight and air hostesses were almost screaming at them. Shame Emirate Shame."
Výhody: "We were pleasantly surprised at the roominess of the aircraft. We went expecting cramped spaces, but this was comfortable, even for a nearly 7 hour flight."
Nevýhody: "Nothing really."
Nevýhody: "Many people on board were watching video without headphones. It was very annoying and hard to sleep."
Nevýhody: "That they moved seats from row 11 to 28 without consulting us"
Výhody: "Perfect crew"
Nevýhody: "Flight not in time and as its operated by fly dubai we are only allowed for one water otherwise you should pay"
Výhody: "I like the service.People are very helpful in the airport"
Nevýhody: "I booked tickets business and the charges for business but when we send my it not says business it’s looks economy So I canceled the booking"
Nevýhody: "Food cant book in gds-economy class"
Výhody: "It was a short quick flight."
Nevýhody: "It took a long time to check in and they lost my son's luggage."
Výhody: "Average flight and service."
Nevýhody: "Unfortunate that my FlyDubai checked in luggage from Skopje to Dubai was not transferred onto my connecting Qantas flight. I will be disappointing if not recovered."
Nevýhody: "12 hours waiting in the airport without any reason! At the end they told us that they had no crew ready!!! During this waiting period they issued coupons for 1 toast bread with cheese and 1 soft drink !! To redeem the coupon was very humiliating !!! They did even appologize !! On the plane the crew was very rude, after all this wait an old lady wanted to change her seat for more leg room, they forbid her and asked her to pay for it , when she got upset they threatened her to drop her off the flight in a very rude way.... i will never go with flydubai again."
Nevýhody: "This is not exactly a low cost airline because FlyDubai charges egular prices for BEG-DXB flights, therfore, passagers should be offered a complimentary drink and food on a 5 hours flight for the price we paid."
Výhody: "We are arived safe"
Nevýhody: "The attitude of the crew it was bad and the comportment very ignorant"
Výhody: "Nothing at all."
Nevýhody: "- flight late one hour. - A/C of the plane was too warm. - food too poor and I don’t have a problem with the payment. - cabin crew not helpful at all."
Výhody: "As always, arriving home after two weeks away on an international trip is thrilling. The trip is SO LONG."
Výhody: "All the notifications"
Nevýhody: "Your notifications"
Výhody: "i liked the fact that you showed my destination along the way!!"
Nevýhody: "I prefer to have all misc costs incorporated into the ticket, the nickel and dime adds is aggravating."
Nevýhody: "It was unacceptable I wasn’t able to catch my flight going there and the clerk had no record of our flight and he was very rude. Also had to buy a more expensive ticket just to get there"
Výhody: "The overall was ok"
Nevýhody: "The return flight was expensive with no luggage allowance. We pay lots of many for one 18 KG. I don't know why 3 tickets not get allowance for at least 21 KG! is that will make the flight go down?!"
Nevýhody: "They have charged a fortune from me to carry my regular luggage . They said I could have purchased the luggage ticket as well . this is I'm hearing for the first time ."
Výhody: "offers transit areas"
Nevýhody: "not comfortable ..time-chairs. 1- chairs- hard and tight . 2- time-late always. not on the time like we are comming in 2 houers before debarture and waiting 2 or 3 houers more gust to inter the air plain.and take off.exp time to flay 1 .writen in the ticket take of effectlvely at 2 or 3 .this is haben to me in the last time i flay with this air line. 3- entrance suddenly changed. exp wrtin 11 in the ticket chang to 3 in the air port. and this openion for most people who tray flay d. thanks for your attention."
Výhody: "I got to my destination safely and on time"
Nevýhody: "No air conditioning made for a very warm flight, no drinks or food, no entertainment"
Nevýhody: "It is budget so no food, no entertainment. But they even didn't offer water. At least water. Room for legs was too little. Flight it self was good and on time"
Nevýhody: "It was very warm the air was stuffy"
Výhody: "Flydubai's price and direct flight options to otherwise-underserved destinations are great."
Nevýhody: "Flydubai has the least comfortable seats I've ever flown in. The pitch and width are well below-average. Baggage allowances are low compared to other airlines. This was my 5th Flydubai flight and I have not had an in-seat entertainment screen that worked yet. The food options are limited, and they're usually out of stock."
Nevýhody: "I had to rebook my flight from DXB to Jed because some international regional issues that were supposed to be cleared for the customs"
Výhody: "Staff was great, food and drinks were good,"
Nevýhody: "The are so cheap no water to drink"
Výhody: "The flight, crew members, pilots were amazing. Take off and landing couldn't be any smoother."
Nevýhody: "This is second time I land in zone B, terminals F. The worst terminals and airport treatment by the staff ever. You can never get a complete answer or help, staff most don't care about your concern. No help can be assisted in any way possible. Few of the staff are professionals and know what their job is, others not at all. Bathrooms are disgusting, I have 12 hour layover, to sit in a lounge I need to pay 120$ , just to sit on a proper chair. In short you have money they welcome you, you don't , too bad find your way they don't care. Very over rated airport. Should be considered one of the worst, or maybe this terminal is made for unnecessary people, when their entrance phrase clearly states Dubai connecting the world. Connecting nothing. Simple money transfer isn't available, in case of emergency you need money, too bad sit yourself down and do nothing. Once again very over rated, and I will publish my review in all travel guides."
Výhody: "I got to my destination on time."
Nevýhody: "The cramped, uncomfortable seats. The cold, non-engaged staff."
Nevýhody: "Delayed for nearly 4 hours, no reason given, no staff visible to talk to, nothing offered to us."
Výhody: "The crew were very nice and supportive"
Nevýhody: "At the boarding, I was supposed to have an aisle seat, he gave me a middle seat ticket. I didn't realize that except after I'm on the plane. The crew were supportive and managed to fix this"
Výhody: "The only thing that I liked about this flight was the it took off and landed safely."
Nevýhody: "The flight was hot, the attendants were rude, and seemed to feel as though they were burdened a passenger requested something. They did not offer water to anyone (especially elderly people) when the A/C went out. They also lost my bags, and would not deliver them."
Výhody: "Option to buy food. 30 mins only from Dubai to Doha"
Nevýhody: "Delay in take off by about 30 mins. Ground services in Dubai sucks and you are treated like low/no class passengers if you fly with other airlines apart from emirates. Transport bus from Term 3 to Term 2 via Term 1 make extra stops as per driver pleases. This would be last time I go via Dubai on other airlines non Emirates. Toilets in Term 2 also sucks and would rather go on the plane...."
Nevýhody: "The plane looked old and dirty. Windows were really oily so I couldn't put my head down."
Výhody: "I didn't like anythinkk"
Nevýhody: "You add one more stop to my flight and lost my bag instead to have vacation I am wasting the time to find the luggage"
Nevýhody: "They wouldn't give even a cup of water, have to buy everything. Ridiculous!"
Nevýhody: "I was surprised to learn you had to pay for tea, coffee, food, and movies. I was offered one water on the 4 hour trip, which seemed out of line compared to all other international flights I have taken."
Nevýhody: "The hostesses and host in coach were not friendly."
Seats are incredibly uncomfortable, pilots are newby, would avoid when I can
They want to charge 250 euros for an extra bag and made my sister miss her flight.
Nevýhody: "Just perfect and on time"
Nevýhody: "No good planning for cabin baggages, caused ~2 hour delay, sitting inside the craft."
Výhody: "On time"
Nevýhody: "Food abd more comfort flight"
Výhody: "The crew was good and smart"
Nevýhody: "Toilets are not good. Wash hand basin always blocked. I tried 2 different toilets and both are the same"
Nevýhody: "The seat is not comfortable, too narrow space, can’t adjust a little bit."
Výhody: "The flight was very uncomfortable and dirty"
Nevýhody: "I went to ataturk airport be mistake then I went directly to sabiha airport before the flight 45 min they gegusos stuff did not allow me to get in the plane!!!"
Výhody: "Nice and fast plane ride."
Nevýhody: "I was traveling with sports equipment and tried to pay for it online. I could not find a place to buy extra lugggage for sports only normal luggage, so I had 20kg. Then I was told at the airport I had to pay 100 chf extra for my surfboard. Don’t make the website difficult to use and then charge me extra. It feels dishonest."
Výhody: "The flight was on time and pilots provided on time updates."
Nevýhody: "Check-in took 45 minutes. Some passengers cut into the front of the line and airline employees did not do anything about it."
Nevýhody: "Never in time and the POS machine on board never works with debit cards or cards without PIN code .... it didn’t work with more than half of the passengers on board!!! Oh they also charged me 47 euros for just 4 kgs of extra weight!!! Unacceptable !"
Výhody: "The first leg of my trip was good."
Nevýhody: "Pegasus first changed my 2hr layover to 24hrs then cancelled my second flight entirely without informing me. I was unable to rebook an alternative flight as they require the vendor, pricline to sort it out and priceline can only communication is email. So maybe in a week they'll sort it out. It is a totally ridiculous and irresponsible situation for these businesses to create. I had to buy a whole new ticket to reach my destination. People at the Pegasus desk at the airport were beyond unhelpful and I've spent hours on the phone while on vacation trying to sort it out."
Výhody: "Flight was on time"
Nevýhody: "Too much waiting for boarding and staff was not friendly"
Nevýhody: "Food is not for free"
Nevýhody: "We flew with A320 Neo next gen Plane but no adjustment for seats!!!! Horrible joke..no info system as well, c'mon it's 2018 and you ordered your plane with no upgrades at all for cost saving???"
Výhody: "Cheap ticket"
Nevýhody: "Worst airline ever, no water or juice even when one of the passengers had diabetes and needed sugar."
Nevýhody: "They cheat the people with the conditions of the baggage. They changed recently the policies without clear information for the passengers."
Výhody: "seats. comfort flight price"
Nevýhody: "waiting 45 mins to go through transit security, airport staff rude and shouting at passengers. terrible organisation and manners"
Výhody: "Friendly crew. Pretty much on time departure. Comfortable."
Nevýhody: "The boarding process was a nightmare. The gate agents did not make an announcement. Thus, people crowded the area. The gate agents then decided who could board and who could not -- based on their seat assignment. Terrible."
Výhody: "The worst airport ever"
Nevýhody: "The boarding pass , they opened my baggage like 3 times and start making chaos in it and ruin many things inside it , plus it always delayed in time"
Nevýhody: "Discomfort, very small airplane for a 4 hours trip. Crew is angry and rude. Food is expensive and not tatsy."
Nevýhody: "Almost one hour delay to board and take off!!!"
Výhody: "I'm actually surprised about the flight. The pilot was good and I think he was a pro. For a budget airline, Pegasus was good."
Nevýhody: "We had only problems with the delayed luggages. The boarding was not on time but I don't think it's a big deal because we arrived almost as scheduled. No entertainment at all and comfort was not a priority but it's okay since it's a budget airline after all. But it would be better if they consider comfort of flyers even if it is a budget flight because flying is a serious thing and can cuase a lot of anxieties to begin with."
Nevýhody: "No entertainment at all + My ticket was with the food meal and it was surprising that the meal was only sandwich without any drink or at least water ..."
Nevýhody: "A lot of peoblems with this airlines. I will not use it again."
Výhody: "We did an error in booking the return date, & found no point of contact to change the date"
Výhody: "The seats were not too tight and the food is not extensively expensive"
Nevýhody: "No Internet access at Istanbul airport which isahugh issue nowadays!"
Výhody: "Efficient and polite crew, nice flight, nice take off and landing."
Nevýhody: "Delayed for 30 minutes."
Nevýhody: "Flight took off late, no food or entertainment available"
Výhody: "No problems at all, everything was OK and most important, on time"
Výhody: "it's fine. It gets you from point A to point B."
Nevýhody: "It's almost outrageous that they don't give water."
Nevýhody: "I was stopped at both airports for not having my ticket in the system although I checked-in in advance and paid extra for seating; it was very stressful and uncomfortable"
Výhody: "Flight crew"
Nevýhody: "How could you ask about entertainment when there is nothing to intertain in these planes! No screens, expensive and bad food, even the menue and magazines were not available on half of the seats, not to mention the worst and smallest seat i have ever been in, although i travel on many other economic airlines! There is nothing but poor, bad and boring flights. The sad thing is that i payed too much for this flight. Oh i forgot, it's also delayed and we wait for half an hour and then, they came with only one bus to take all the people to plane whwn there are many people who can't hold themselves in that crowded bus!"
Výhody: "Although the previous flight was late, the boarding has waited for us to come."
Nevýhody: "The staff's English was not understandable at all even for a native speaker."
Nevýhody: "Crew lacks professionalism and courtesy. Distance, between rows, is small, a few cms (5-7) more, will bring great benefit. The transfer, at Instanbul, was crowded, inefficient and noisy; it took too long. The bathrooms were filthy and stinky."
Výhody: "It didn't crash."
Nevýhody: "Oh, boy. First, this flight was super late and they wouldn't admit it. I went to the gate at boarding time, and the staff rudely pushed me away, saying I misunderstood the gate number. I double checked, and no, that was indeed the right gate. This lasted until the airport announced the final boarding call for my flight, and people started lining up.Then the staff had to admit that this was the right gate and the plane was just late. We didn't start boarding until way after the announced time (which they didn't bother to update on the screen until it passed. Extraordinarily disorganized. Second, the flight crew was loud and kept the lights turned way up on an overnight flight. Everyone around me was trying to sleep, and they were woken up by the crew yelling "DO YOU WANT COFFEE?" 5 rows away. Even when they finally dimmed the lights 3 hours into the flight, they kept the Tv's on, so the flashing advertisements prevented me from sleeping restfully. Third, you have to pay for coffee and tea. Who does this? They also begin their flight with loud, obnoxious music that jolts everyone awake (see above for this being an overnight flight). Overall, only choose this airline if you're okay with being kept forcibly awake and you don't mind the flight being late. Oh, and you have 2 euros to pay for simple tea."
Nevýhody: "The flight was delayed and that's normal for them I guess .. worst cabin crew ever."
Nevýhody: "The flight got delayed. One of my loggage didnt got to bucharest only at the evening of my second day."
Nevýhody: "There was no entertainment and no food"
Nevýhody: "Wasn't informed of any delays. Every flight was delayed or rescheduled! Nobody was informed of anything that was happening. I will never fly again with Pegasus"
Výhody: "The crew rushed us to the next Pegasus flight (Istanbul to Beirut) so that we made it on time."
Nevýhody: "The flight departed nearly an hour late after idling on the tarmac. All food is for purchase. There is no in-flight entertainment."
Výhody: "The seats were comfortable, plane was clean and tidy."
Nevýhody: "People were able to bring on oversized checkin luggage which reduced cabin space and forced people to gate check."
Výhody: "Flight delay was for 50 minutes..."
Nevýhody: "Respect you flights timing.."
Výhody: "Delay in Kuwait Airport for 1,15 hours,caused missing our connection in Istanbol Airport to Trabzon and a delay of 7 hours.."