Výhody: "Very pleasant and comfortable flight."
Nevýhody: "Delayed flight for no apparent reason"
Výhody: "Food was good, and the crew were very patient and polite - went out of their way to make us comfortable."
Nevýhody: "The aircraft seemed to be really old. The entertainment system on the seat I was allotted did not work, and I had to change seats. In the new seat, the entertainment system worked, but the seat didn't recline, and I had to change seats again - from an initially allotted aisle seat, to a middle seat. Also, the food service time was weird - we got a full lunch about an hour before we landed, which didn't make sense, and had to wait almost 5 - 6 hours between brunch and our next meal - a movie snack. Most passengers were famished by the time the lunch was served. Also, why was there no wifi?"
Výhody: "Fabulous service from start to finish Excellent cabin, spacious & impeccably clean Super choice of food and drinks We travelled in the business cabin which I have to say, rivals many so-called 'First Class' products. The crew were courteous, addressing us by name and nothing was too much trouble."
Výhody: "Nothing much."
Nevýhody: "I think airplane was small in Doha to Amritsar sector . There are not too many flights"
Výhody: "Attention to detail. Very professional."
Nevýhody: "Food options- they start serving from front when they reach behind of plane food options exhausted. Pls ask ground catering to provide more non veg food The cabin temperature was close to freezing on the GOi-DOH international flight. No blankets provided when asked for blankets was told by the Indian air hostess on board the Qatar Airways flight that there is a shortage of blankets and they had to give children first Flight was at 3:50 am at this early tme pls provide blankets for all specially if it is freezing"
Výhody: "Nothing was spectacular."
Nevýhody: "No lounge in Philadelphia took my Priority Pass. On the flight, the woman in front of me threw her chair back without asking and almost had hot coffee all over me. When I asked her to put her chair up, she got mad. She went to staff to insist she could put her chair back. I showed them that I was indeed in a back brace for a health condition and that I needed opportunities to move and shift, cross legs to release tension, etc. Staff sided with the rude woman, who, given the chance to move to an equal seat on the opposite aisle where she could recline, refused to move. I was very frustrated and have never been treated with such discrimination regarding my health concerns."
Výhody: "Boarding was great as well as comfort and crew. the flight was ok"
Nevýhody: "however there was no internet and bad entertainment. You couldnt really navigate on Oryx One and it was hard to select the autoplay or map. There was no remote unlike the B787 between MAN and DOH. Pre-download things on laptops, tablets, phones or whatever ifyou are not going to sleep on the flight. It also took 3 hours because of UAE and Qatar :("
Výhody: "Very polite and friendly crew. Very helpful."
Nevýhody: "Did not have the duty free item I wanted in stock"
Nevýhody: "I requested a chicken meal and I told the steward that I would wait because he did not have anymore at that moment. He never came back until it was time to pick up trash. I proceeded to tell him I never got the main course, he apologized and told me that there was only an egg entree left. I went ahead and took it, then as a way to apologize he offered to get me a piece of fruit, a banana. I accepted but he never came back with it. It was not a big deal but I did not appreciate being offered something and then no follow up. Next time do not offer something and then not follow through."
Výhody: "Very impressed with the service. Very friendly staff"
Nevýhody: "My entertainment unit on the Perth Doha leg never worked even after several resets"
Výhody: "I had never heard of Qatar Airways before I booked a 24hr flight to and from Sydney, Australia. I only did this on the suggestion from a friend that stated Qatar Airways was "alright". So for the price I thought what the heck! I was extremely pleased with the service from the cabin crew. They are always polite, professional, and well trained compared to my previous favorites Delta and Lufthansa. The seats were comfortable (as comfortable as Economy and 24hours of flying can be), the entertainment and aircraft were state of the art, and the food was outstanding for airline food. If I get the chance in the future I will definitely choose Qatar Airways for long trips."
Nevýhody: "Other rude or snotty passengers taking up the crews time and attention for no reason. But as I stated in the "positive" side of this review, the crew handled these impolite individuals with a smile and polite attitude. Kudos to Qatar Airways."
Výhody: "I enjoyed my flight,it was a smooth trip from Doha to Manila, the Cabin Crew received adequate training on taking care of people, as a professional nurse who is use to taking care of others ,I see someone else looking after me and I really appreciate their efforts. Shortly before we landed at Manila, we were informed that in order to meet international flight rules and regulations that insecticide will be sprayed we were advised to cover our nose,as a medical personnel I see it not good cos it can trigger an Asthmatic attack in a known asthmatic patient ,it was a lovely journey"
Nevýhody: "I enjoyed their meal and services wanted to be Oliver Twist"
Výhody: "Just that the food is quite small but the variety is OK."
Výhody: "The staff are great, the food is good."
Nevýhody: "The seats are awful, especially on the 7 hour flight from Doha to Barcelona. Very narrow, marginal recline. Also the flight was very hot, my watch thermometer said 33° at one point"
Výhody: "Gave food vouchers due to extended layover. Marché food quality is average at best."
Nevýhody: "Biggest problem was late arrival, missing connection. Lateness caused by them at first, then a departing passenger caused further delay. But they were late to begin with. Next problem was their REFUSAL to give me an aisle seat. I reserved an aisle seat originally, aisle seats were available when I tried to change, but agent REFUSED to accommodate me with either aisle or window. Sat in middle with huge guy next to me. Very uncomfortable. Food was mediocre on this leg. Oh, and late departing AGAIN. Will seriously look for other options on next trip."
Výhody: "I haven't flown with Qatar for several years, but my memories of an exceptional experience were replicated. Fantastic modern aircraft, brilliant crew and great food."
Nevýhody: "Only one minor gripe, the passengers seated behind me talked incessantly, making my attempts to sleep impossible. I asked if there were any ear plugs available, but none could be found. My own fault, I should have packed my own."
Výhody: "I was met with a warm smile which made me feel welcome. The staff were friendly and professional. Even though it was a full flight, I did not just feel like a number, top airline. I will choice them again."
Výhody: "Very affordable flights, good value for money. Most of the journey from Sydney to Oslo (via Doha) went qiluite smoothly)."
Nevýhody: "The only thing I didn’t like about the experience was the fact that you can only check in one piece of luggage on economy class, and one very sour individual at the gate when boarding."
Nevýhody: "No food on board!! Staff says it got over when i have selected my food selection!!"
Výhody: "Never spending too long waiting for anything."
Nevýhody: "More realistic options to upgrade. Example I can board a train in London and upgrade to first class for £20 to Edinburgh. If you have a coach class or business class empty. Have capacity to feed extra or not. Last minute upgrades can be both a revenue stream and another option to further satisfy some customers. Particularly older generations that can afford and would fund such a win win appealing."
Výhody: "Food excellent. Great movie selection. Very nice dreamliner. No complaints"
Nevýhody: "I used Qatar airways 3 times so far. In the last flight, were a connection has 8 hours between 2 flights, they deny me to stay in a hotel. The last 2 flights which have exactly the same schedule, I used the hotel in that 8 hours between the 2 flights. I asked why, they told me that my ticket is not eligible to the hotel, although, I bought the last two times from Kayak, with almost same price. My first flight with Qatar Airways was on July 2017. My second flight with Qatar Airways was on August 2017. My third flight with Qatar Airways was on Jan 208."
Výhody: "- Service - Food Quality"
Nevýhody: "- Food Quantity - Entertainment System - very limited (or old) options - No Internet - Leg Space is challenge"
Výhody: "Overall services"
Nevýhody: "Non-muslim aircraft allow standard prayer practices inside the cabin but Qatar airways cries over safety issues."
Výhody: "Boarding and crew were excellent."
Nevýhody: "Lack of information about the flight delay of 4hr 45 min apart from expected take off time."
Výhody: "Short flight, seat pitch OK and food adequate. Good crew."
Nevýhody: "Bus boarding always chaotic"
Nevýhody: "Same as above"
Nevýhody: "both flights had 2 hours delay... also lugages cames with next flight."
Výhody: "Good legroom, friendly crew."
Výhody: "Stopover in Doha fun. The people are so friendly."
Nevýhody: "Crew nice alway take care customer"
Nevýhody: "The online check in system was down so we all had to line up to check in."
Výhody: "Crew were helpful and not interefering in long flight"
Nevýhody: "Flight from Qatar to Seoul was quite old I believe. USB on my chair did not work and media in LCD screens were not new enough. seats were quite old and not convenient for 10 hours flight."
Výhody: "Excellent crew who were warm and attentive. Wide range of entertainment options."
Nevýhody: "Food was disappointing. No western option despite it being a London bound flight."
Výhody: "A shorter flight after long one and a short connection in Doha. Amazing crew, offering lots of help with my baby, again plenty of food, quite tasty, we have been offered seconds and flight wasn't full :) this time in a bassinette row which was a bliss for at least some of the time."
Nevýhody: "The bassinette row seats were quite narrow and less comfortable, again the entertainment options dissapointing."
Nevýhody: "I will never ever fly Qatar airlines again. The boarding for this flight in Doha was horrendous. I and a random group of passengers were made to wait with no explanation AFTER our electronics were already cleared to go through yet another security check. They said we were selected for screening but all the other people they took before us were screened the exact same way. It was stressful and traumatizing to stand for 45 minutes with no clear explanation. The crew were clearly new at their job or ill trained. On top of that they consistently ran out of food they were serving and was forced to take the vegetarian option when it's not what I wanted. I could not wait to leave Doha and exit Qatar airways. I hated my experience traveling with Qatar. It was stressful and traumatic. I want a full refund. I will also be advising all my friends to never fly Qatar. It was the WORST!"
Nevýhody: "Norhing really"
Výhody: "In-flight entertainment is excellent. Some of the grew also excellent. Had excellent seat 68d. Lots of leg room. Aircraft looked brand new."
Nevýhody: "6 hour delay with no explanation. No apology. Stuck in transit with nothing to do. Not impressed at all. Boarding also delayed. Food on this flight was very poor."
Výhody: "Good service, good entertainment options, modern aircraft"
Výhody: "Much better knee space. Excellent flight, good service..."
Výhody: "Nice and spacious aircraft."
Nevýhody: "Some confusion on Hindu meal and vegetarian meals."
Nevýhody: "Boarding this flight consisted of minimal organization on the crews behalf, the Gate's security machines were off, people scattered everywhere with not enough seats to fit everyone. When entering the gate (with security machines turned off keeping in mind everyone has already passed general airport security and is only trying to enter the gate. Staff would direct passengers towards an attempt at creating a boarding queue. Once passing the gate doors and walking towards the queue directed by staff, it seemed to be a normal occurance to have another staff memeber shout at you and redirect you another way. Getting scolded by gate employees and requested to remove all electronics turn them on and being requested to remove most clothing items at the gate while everyone is watching with security machines off while only selecting a few passengers seems to be a regular occurnace in Doha & with Qatar Airways. People standing all around, no queues were initiated by staff, instead staff would push through passengers to get to the front instead of propretly annoucing the boarding through an intercom. No matter how loud staff was screaming their sounds were drowned out by the passengers which turned boarding a full translatlantic flight into a chaotic scene. Once on the flight I noticed the headphones provided were broken, I politely requested a new pair...from 3 different employees...which took over 20 mins to replaced. Qatar Airways prides itself on quality unfortunately as an economy passenger I have yet to experience any of that other than when it comes to good on flight entertainment."
Nevýhody: "Check in crew in Lahore ganged up against me and wanted to extort £200 for taking me laptop on board along with my hand carry. No where in the world has an airline ever asked me for this, and I fly a fair bit. Since I didn't allow them to extort me, they forced me to throw away my brand new Delsey hand carry at the airport. I had no cover as they threatened to if load my luggage and not let me fly home. Not a 5 start airline from any angle. Will never use Qatar again!!! This was my first and last flight with them."
Výhody: "As always, Qatar Airways has new planes, comfortable seats, clean atmosphere, and pretty good leg spaces. They fly on time and land on time."
Nevýhody: "1. Food - It was not that great, especially if you are allergic to cold. It applies to asthmatic patients like me. You have very limited choices. The only hot item in my whole tray was "chicken mixed rice". Everything else from yoghurt to fruits went waste. Can we have HOT FOODS for people like me? 2. Flight Attendants - It seemed that the flight attendants were not so experienced at handling customers. Plus, several of them had poor English. That would have been okay if they had patience to listen to me slowly. But, they seemed to be in hurry and not wait enough to understand my request properly. I was asking HOT WATER and they were repeatedly handing me COLD WATER. Plus, they could see me breathing heavily and feeling great discomfort. Nobody asked me 'ARE YOU OKAY?". It seemed, they didn't care for customers like me. I found a serious lack of CUSTOMER RESPONSIVENESS, forget PRO-ACTIVENESS among several flight attendants. Finally, I found an example of SNOBBERY in the plane. A flight attendant was asking a couple sitting next to me to fill up the FEEDBACK FORM. They looked like from Middle East but were British citizens. They didn't talk to me even though I volunteered at frist to introduce myself. The lady was especially rude to me. They were dressed like high class folks. That's it. They neither represented the hundreds of passengers, especially Indians, in the Economy Cabin, nor were they friendly to fellow passengers. It left me with a feeling that Qatar Airways attendants were judging a book by cover and asking the wrong persons to fill the form who didn't really represent their majority customers for that cabin."
Wonderful new plane, very helpful and friendly crew, amazing flight entertainment system, and many other great things. Yet, the knefeh meal I had was so dry and poor to an extent that I was about to shoke with a tiny piece of it entering my airways. Apart from this everything was excellent. Thank you MEA & RHIA !
Výhody: "The crew was very polite and respectful. The space between seats was just tiny."
Nevýhody: "It could be better if they serve lunch or brunch instead of breakfast since we had 5 hours flight"
Výhody: "I slept 2.5 hrs and that good"
Výhody: "i couldn't check In, and i had to purchase a new ticket from airport. i hope i can talk to someone who can help me"
Výhody: "Flight overbooked, no online check in and your seat is randomly assigned. Flights with crying kids, no ear plugs available."
Výhody: "The stuff was very friendly."
Výhody: "The MEA"
Nevýhody: "To put more employee for the arrival"
Výhody: "The crew were amazing, beautiful flight and super landing"
Nevýhody: "Keep it up"
Výhody: "Everything was as expected. Felt like there was more leg room than other economy flights."
Nevýhody: "It was a short flight so I can’t complain very much. The food was underwhelming."
Výhody: "Good service"
Nevýhody: "Seats are a bit uncomfortable"
Nevýhody: "Boarded 30 min late and only one crew member to check in the entire plane, long delays. The flotation device was dangling from the seat in front of me. Why they have to run commercials for 15 minutes when you sit down when you've already paid to fly?"
Výhody: "The crew was very professional and very customer oriented"
Nevýhody: "Everything went well. I have no complaints. Hero up the good work."
Výhody: "An okay flight"
Nevýhody: "Everything But still a cheap short flight"
Výhody: "Quick boarding, no hassle, great crew"
Nevýhody: "The food isn’t interesting, but that’s okay for a short leg"
Výhody: "All was Ok"
Nevýhody: "We faced a little delay in flight departing from Abu Dhabi"
Výhody: "Crew on floor and boardind"
Nevýhody: "Very hot in the plane"
Výhody: "the crew were so friendly. the food was good."
Výhody: "Food & service"
Nevýhody: "Legs room Delay in departure without apology or explanation Duty free cabin crew didn’t come back to take my order"
Výhody: "the flight was very good and the food was delicious and i enjoy the flight very much thank you"
Nevýhody: "Price of ticket"
Výhody: "Everything was perfect"
Výhody: "Flight time"
Nevýhody: "Flight departure got delayed by 1 hour"
Výhody: "Kayak is a wonderful site for ticketing."
Výhody: "The boarding was fast and good."
Nevýhody: "The amount of time you are forced into watching ads. The smelly passengers The airplane wasn't clean!"
Nevýhody: "Boarding time was late."
Nevýhody: "No charger plug"
Nevýhody: "Long lay over before Beirut flight"
Nevýhody: "Delay in boarding without giving information before"
Nevýhody: "My reservation was cancelled and I had to buy another ticket at the airport for double the price."
Nevýhody: "Upon arriving to the airport I was informed that they had cancelled the booking for no reason. I had to buy a new ticket at the airport for double the price. Now I am concerned about my credit card information being on such an insecure website."
Nevýhody: "the flight has been delayed for more than 4 hours and we didn't been informed while check in knowing that after I received the boarding I discovered the delay and I should stay at the airport for all this time with two kids without any entertainment or other and even there were no excuse or reward. Its really a very bad experience."
Nevýhody: "Very long wait for luggage claim..."
Výhody: "Too noisy with too many crying children"
Nevýhody: "Some of the MEA checking in staff are rude and unprofessional. Some of the MEA Stewardesses are also very rude. Lebanon is known for its superb services in its hotels and restaurants, however, this is not reflected on its airlines services which is below average. Here are some of what the MEA need to do: 1. Allow ticketed travelers to evaluate MEA’s staff performance during their checking in process and on-board services, 2. Facilitate fast track lane at passport control rather than making business travelers wait sometimes 50 minutes to leave or come through passport control 3. Work with passport control management to improve the communication skill of passport control staff who mostly behave as if they are doing the travelers a favor for processing their passport immigration services. If tourism is important to Lebanon the above points need to be addressed. Hope these notes will help."
Výhody: "Timing and departure earlier as boarding was completed."
Nevýhody: "At the boarding, Cabin Crew Supervisor made a comment while i was looking on the aircraft tag. No need, I'm not a kid and it's my right to look at it."
Výhody: "All are good"
Nevýhody: "MEA boarding team in beirut airport is not sympathetic and is unpleasant"
Výhody: "Timing, cleanliness, staff"
Nevýhody: "Everything was great"
Výhody: "Staff smiles"
Nevýhody: "The sea food pasta is not a plate to suggest during flight as it was prepared the night before in Beirut took the flight beirut Istanbul at 8:00 am and then served at 11:59 am in board ist beirut It was a very bad taste"
Výhody: "I mostly liked the organization and neatness of the plane and the staff. Their boarding and depature were well done. The flight attendants staff were very professional and helpful. I saw the staff were rushing to aid one distressed passanger. The MEA safety demonstration video were beyond excellent. The video were well done and in a very entertaining way, great job."
Nevýhody: "Their entertainment system was below average. No head phones were given to the passangers when there were an excellent selection of movies. Their check in counter service was very poorl. No clear signs were available to passangers to indicate where to go and chech in. Their check in personnel were busy checking their text messages more than being helpfull and courtious to their passangers."
Nevýhody: "As a Delta Diamond flyer was really disappointed to be seated at the very back of the plane - last row"
Výhody: "The crew was amazing and took measures to make the flight Covid safe"
Nevýhody: "The food was not the best and Twistees weren't available. Also the seats felt narrow"
Výhody: "I didn’t like anything"
Nevýhody: "The female FA gave me an attitude when I asked about moving to a window seat"
Výhody: "Older aircraft; no charging or internet. However, I was able to stretch out and sleep due to the aircraft not being full. The crew was great!"
Nevýhody: "The flight was very late to take off. The aircraft could be improved with charging outlets for smartphones/computers, and Internet. I was offered food and beverage, without knowing these were not free. For the cost, the size and quality was poor."
Nevýhody: "Primind bagajele"
Výhody: "From checkin to luggage collection - the flight was easy and without hassle. We left slightly later than scheduled but arrived slightly earlier than scheduled. Staff from check in to those onboard we polite and professional. The aircraft was clean, bright and appeared in good order."
Nevýhody: "Luggage collection took a little while longer than I would have expected - only a minor point, nothing to change airlines for."
Výhody: "Flight was perfect and on time. Seating comfortable."
Nevýhody: "No free snacks but available upon payment. But not cheap."
Výhody: "Prompt boarding"
Nevýhody: "No complementary drink or snack"
Nevýhody: "Both times into Rome we had to wait on the tarmac for stairs. Either get more stairs or book fewer flights. The planes get hot in July while you wait endlessly on stairs."
Nevýhody: "The flight itself was absolutely fine but we are very unhappy with the what lastminute.com did regarding our tickets. (As you will see when you look at the notes for our case). We shall be seeking legal assistance upon the return from our holiday & contacting you/lastminute.com for compensation."
Výhody: "Pleasant crew. Clean plane."
Nevýhody: "Leaving on time (we were an hour late because of a discrepancy between number of passengers checked and number on board.) Would be nice to have at least a complimentary bottle of water."
Výhody: "Crew were ok. But flight was delayed and cabin was very warm."
Nevýhody: "If airline informs of delays, cooler cabins"
Výhody: "It was only an hour and a half from Rome"
Nevýhody: "It wasn’t clear that my fare did not have free check in luggage. Check in luggage was very expensive! It’s going to cost me double what I paid my flight just to check in one piece of luggage in both directions."
Výhody: "On time , comfortable seats , nice staff"
Výhody: "Fare itself is very reasonable for distance."
Nevýhody: "Baggage fees are ridiculous! I paid double the cost of the actual flight for my checked bag. Have never had this happen in 25 years of travel. Is Air Malta becoming Ryan Air?? Staff couldn’t seem to get food service down. Constant running up and down aisle trying to sort out and sandwiches. Trying to nap on aisle seat with constant shouting was impossible. Seatbelt sign also sounds alarm constantly."
Nevýhody: "Flight delayed by 45 mins"
Výhody: "It was a cheap budget flight which gets you from A to B with no frills !"
Nevýhody: "The check in was sooo long both at Southend & Catania very disorganised & no consistency I got charged twice for one large suit case with 5 people travelling in our party the person on the next check in desk didn't get charged at all !!!"
Výhody: "Good service throughout"
Výhody: "Comfortable and competativly priced, snack and a water included, more if you want to pay, but not overly priced."
Výhody: "Comfortable and competativly priced, snack and a water included, more if you want to pay, but not overly priced."
Nevýhody: "Leg space was terrible. Just sitting my knees were touching the front seat, was unable to move."
Nevýhody: "no legroom, no business class (while i payed for it), awful food, no business class lane, no space for luggage"
Výhody: "Very nice flight. Great service and a lot of seat room"
Výhody: "They are generous, they have quality seats and they are nice people"
Nevýhody: "Can't check in online from TLV"
Výhody: "I got to where I needed to go."
Nevýhody: "Herded on to overcrowded buses to and from tarmac. Seats horrible. No worth the trip to Malta. Go somewhere else"
Výhody: "The security process at the airport was the best and fastest I have had. Flight was however delayed. But flight was short and enjoyable."
Nevýhody: "The delay of the flight could have been handled better. We were not advised why it was late or anything. But overall experience was good. Thanks"
Výhody: "The flight itself was fine. We have taken this flight several times and have never had any major issues. Seattle has improved its arrivals hall, so clearing immigration and customs is much quicker than it used to be."
Nevýhody: "Navigating Heathrow when changing terminals is horrid. I have no idea why they make you go through security again when you never leave a secure area. Always allow at least 2+ hours for a transfer. When boarding this flight usually does not have a gate. It is necessary to take a. Is to the plane and walk up the stairs, which seems like unnecessary delays."
Výhody: "The short flight."
Nevýhody: "I guess they are having problems getting flights out on schedule I had a long wait coming from the US and they added another 2 plus hours of wait at Heathrow....."
Výhody: "Fast, easy, and comfortable flight, with a friendly crew."
Nevýhody: "For this flight, the line of people to board stretched outside of the gate- it was not possible to wait inside the gate. Once we were checked in we had to shove our way onto an overcrowded bus for transport from the gate to the plane. More buses are needed when ferrying people by bus from the gate to the plane, in general (not just on this flight)."
Výhody: "Quick and easy boarding"
Nevýhody: "Food and no entertainment, crew was not consequent with safety rules."
Výhody: "Tea and coffee should be included not you have to buy it!"
Výhody: "Excellent service and a delightful crew."
Výhody: "Comfortable flight. Polite and friendly team."
Výhody: "We thank Airmalta's Mr. Godwin Grech for his great hospitality and courtesy during the flight."
Výhody: "Really happily uneventful ride."
Nevýhody: "The passport control at Heathrow airport (for this airline) was beyond horrible. There were queues leading to even longer queues and we were two hours waiting to reach the passport control desk. It did take the edge off flying into this particular terminal in Heathrow."
Nevýhody: "Worst leg room ever. I am 6'2" and had to sit sideways due to my knees jammed into the seat infront of me"
Výhody: "The staff were friendly and helpful. I was provided with a snack and a drink although since I am an old traveler I remember better snacks :-)"
Nevýhody: "There is little that I can think of which I disliked about this flight to Vienna, I would use Air Malta again"
Výhody: "Fast, efficient, easy"
Nevýhody: "Most limited legroom ever."
Výhody: "It was for the most part on time."
Nevýhody: "Basically a mostly-on-time bus in the sky. Both trips there were issues with soap in the bathroom. The first time: a shared hotel bar. The second: no soap at all. Food awful (tuna sandwiches for everyone served in a closed tube hurtling through the air not my idea of a good time) but it was a short flight from Amsterdam to Malta so whatever."
Výhody: "Relatively on time. Friendly crew."
Nevýhody: "Only had a bar of soap for the bathroom for everyone to use. Didn't seem very hygienic."
Výhody: "It was a short flight, so we didn't have a meal or anything like that. But all in all the service was fine."
Výhody: "Even though the airplane was packed, I didn't feel crowded."
Nevýhody: "There was no power outlet to recharge the phone and no entertainment."
Výhody: "I had a row to myself and it was a pleasant and uneventful flight."
Nevýhody: "The sandwiches looked cold and tasteless."
Výhody: "The crew were uplifting and ready to serve. Genuine smiles and greetings. Take off & landing were very smooth. The aircraft I was in did the job well."
Nevýhody: "The seats are crammed with each other. I feel sorry for the big guy next me. He couldn't even move. The check in was not smooth and we have to wait a couple of times. No greetings,no smiles. Overall experience is just ok."
Výhody: "Flight was on time, Staff was courteous"
Výhody: "On time. Crew is very friendly. Smooth."
Výhody: "All was just great and on time"
Nevýhody: "Great airline. Clean, friendly staff good food and entertainment."
Nevýhody: "No luggage and you had 4 hours! And 20 min late. Not good"
Výhody: "Friendly crew"
Nevýhody: "Food& entertainment"
Výhody: "We got to our destination"
Nevýhody: "Everything. Possibly the worst airline in Europe."
Výhody: "On time"
Nevýhody: "Cleanliness Pockets in seat all in disarray with crumpled dirty pamphlets and magazines. Felt unsanitary"
Výhody: "Direct flight. That’s it."
Nevýhody: "Boarding - via a bus at LHR T3. Comfort - Cramped “ Club Europe” seat with minimal legroom - same as in economy. Food - disgraceful “tapas” dish of literally one scrap of ham, an equally small piece of cheese and half a scotch egg. Crew - disinterested to the point of surliness. Entertainment - none, this being BA short haul (others can manage it but not BA)"
Výhody: "Short flight, uncrowded Embraer plane, easy check in at City airport and easy arrival at Prague."
Nevýhody: "Late departure due to “late arrival of inbound aircraft” - which seems to be the norm."
Výhody: "Got to Prague safely"
Nevýhody: "Old plane. Tired attendants"
Nevýhody: "finding the gate only 30 minutes before eprture in long walk for 76year old man glass of soda for $3.50"
Nevýhody: "Have to pay for everything even soda and snacks"
Nevýhody: "Never took the flight because BA would not rebook me on a later flight after delays on their side caused me to miss my original flight, even though there were seats available on the later flight. This cost me a lot of time and money, but BA made out like bandits -- selling my original seat, and then selling out the next flight (because the delay!). Nice rip-off."
Výhody: "Good food great service"
Nevýhody: "The guy seated next to me was too big for his seat and he took up about 20% of my seat. Absolutely disgusting. My seat should have cost 20% less because I did not have access to my full space. Crew should be trained to not allow customers who cannot fit into a single seat to only have a ticket for one seat. The crew identifies bags that do not fit, they should do the same thing with people."
Výhody: "Quick flight, good service."
Nevýhody: "No complaints about BA here! Only thing is that there was a group of rowdy young men who were very loud the entire flight, and I'd wished the flight attendants would have asked them to quiet down. But I really don't know if that's appropriate/part of their duties!"
Výhody: "Easy trip to Helsinki."
Nevýhody: "Food & drink sales by M&S was unusual. Even water at a price"
Nevýhody: "No free food even though international flight. Plane delayed on Tarmac. Luggage was left in London and did not make it to Prague until next day."
Nevýhody: "Forced to check carry on bag upon checking into gate despite being among first to arrive and having proper size. Then saw many with larger bags enter after us. There was room in the overhead bins. Frustrated that no reason was provided for mandatory checking of baggage, especially when having alliance priority status."
Nevýhody: "Missed planned event"
Výhody: "The crew was outstanding."
Výhody: "Short flight - it was fine"
Nevýhody: "All fine for short flight"
Nevýhody: "very very short layover at London, had to run to the gate and almost didn’t make it. Only one of our two bags made it to Dublin. Not happy at all. Not sure if I will be booking with kayak again."
Výhody: "Every flight was late. And then we missed a connection not because we landed late, but because they didn’t have a bridge crew. So we sat on the ground for 45 minutes awaiting a bridge crew. Invitee were re-booked on a new connection, but low and behold that was also late."
Výhody: "Got a good nap in"
Nevýhody: "A little warm"
Výhody: "BA crew was much better this flight"
Nevýhody: "Crew attitudes"
Výhody: "speediness of boarding"
Nevýhody: "too slow service, it took almost to landing to get offered drinks and sale, crew weren't very efficient."
Výhody: "I made it finally to Prague."
Nevýhody: "British Airways did not have a plane available in timely manner. They were jerking us around with the departure time. They changed the departure time over 6x. The range was zero to 3 hours late. Finally, we departed about 80 minutes late. The blame was on weather but I did not believe them. I looked from the window - weather was fine with slight drizzle and about 3000 ft overcast. Also, the flight to Prague had no food but mostly no drinks no sodas. I'm questioning their business practices when they were asking about 5 pounds for a drink. I will fly with some other airlines next time."
Výhody: "Just perfect ⭐️⭐️⭐️⭐️⭐️"
Nevýhody: "Nothing wrong"
Výhody: "The boarding was prompt. The ground staff were helpful in ensuring that my through luggage had been loaded onto the connecting flight"
Nevýhody: "There was no in flight entertainment, not even a water service after I boarded. They offered a meal purchase but since it was a short flight a meal wasn't necessary. At least a free drink of water should have been offered to the passengers"
Výhody: "The seats"
Nevýhody: "One crew member did not care for us at all. Did not bring the water and coffy we asked."
Nevýhody: "got to the check-i counter and didn;t realize my ticket didn't include a checked bag. Was charged 65 pounds.---a bit high in my opinion. The disclosure was not at all prominent. Was surprised and disappointed at the price. Also, was never served water during the overnight flight. Am accustomed to flight attendants coming through the cabin a couple of times with water."
Výhody: "The crew was great. My meal was good too!"
Nevýhody: "the older plane did not have personal air vents and it was hotter then I would have liked. Also being in the last row of a section allows us not recline as much while the people in front could recline more, which made for a cramp feeling during the flight."
Výhody: "Nice, new plane. Staff was friendly."
Nevýhody: "Not many food options. Also, seats/legroom appears to be getting smaller. I am petite but still felt cramped."
Výhody: "So nice to be able to lie down fir the long distances. The food was quite good for airplane fare."
Nevýhody: "Where do they get these movies? Surely there are good movies that are a few years old they could offer."
Výhody: "Easy flight"
Nevýhody: "No food or even water was available without paying"
Výhody: "New plane"
Nevýhody: "THEY CHARGE FOR ALL DRINKS APART FROM WATER Tight leg room"
Výhody: "Smooth and nice flight. Crew was friendly and attentative."
Nevýhody: "I found it surprisingly coincidental that both my wife's and my checked bags did not make the flight to Santorini. Of course, given how the process in dealing with Kayak and this booking, it did not surprise me. Any calls or customer service related questions were handled as though we were 2nd class citizens. I've never been treated like this traveling, but always the attitude came from "oh, you booked this through a discount site" and then I was handled accordingly. I booked it through Kayak for ease as I planned a 7-city, 21 day trip around the Adriatic. Now we'll do our honeymoon without a wardrobe change, filing claims for the contents of our bags, as no one can tell us what happened, or where the bags are, and we're about to depart for our next city. Never, NEVER book a trip from a 3rd party. The seats next to the toilets that don't recline, attitude from airlines, now my first lost bag in 10 years (I fly 3 times a month, too)."
Výhody: "Flight nice, crew pleasant."
Nevýhody: "Now have to pay for water and soda! How low can British Air go. Didn't think they were trying to become Ryan Air!"
Výhody: "New plane. Adequate comfortable seating. Relatively punctual."
Nevýhody: "You have to buy even water so it feels like a low cost airline."
Nevýhody: "way too much of bad to be listed. But can say for certainty that I will avoid to book with BA in the near future."
Výhody: "Earlier arrival"
Nevýhody: "Not enough room tor luggage, I did not have any, but many people had too much, they were not able to put it in the available space. People should NOT be allowed to take soo much luggage into the cabin. In Prague it took more than 30 minutes to get our bags!!!!The WORST I EVER EXPERIENCED..."
Nevýhody: "I was sleeping during meal time and when I woke up an hour later they told me that my meal was now below the temperature that they're allowed to serve it because it's dangerous. so I got bread instead. It's ridiculous either they serve me half the meal still frozen and the other half too hot too touch or it's considered unsafe."
Nevýhody: "Delayed as usual"
Nevýhody: "Their own employees didn't know that the flight was delayed, though their app had sent out a notice, and they refused to let me go through security, having already given away my seat more than an hour before the flight actually left. Then they refused to admit responsibility and do anything to help except to continue to put us on standby on their own full flights, knowing we wouldn't be able to get on one of those flights for at least a few days. They did finally give us a hotel for just one night and that was only after we kept reminding them that this was all their fault."
Výhody: "The crew were extremely friendly and helpful."
Nevýhody: "Considering there were a couple of empty seats I don't see why I had to check my bag."
Výhody: "Crew were nice and friendly. Flight left a little late but made up the time even after the big IT disaster of the day before."
Nevýhody: "Small seats with too much recline of person in front. An odd and chaotic method for boarding."
Výhody: "Flight was delayed because of no AC, but we were put on another plane and the flight was only delayed an hour"
Nevýhody: "Initial boarding. We stood in line for at least 30 - 45 mins to board the plane"
Nevýhody: "Only food options had to be purchased. Not even coffee was offerrrd."
Výhody: "the crew and pilot were particularly nice and informative"
Breakfast menu must be improved along With orange juice
Výhody: "Everything was good"
Výhody: "Nothing to like, seats are cramped and worn out."
Nevýhody: "No subtitles or closed captioning on movies or TV programs"
Výhody: "They booked for us a hotel in airport due the delay"
Nevýhody: "My flight from Bangkok was delayed so my connecting flight was cancelled and they transferred my flight to next day at 13:00"
Nevýhody: "The flight attendants did not keep the children and their seats they let them run around as we taxied the airport until one fell and had their head. Then they would not insist on them to stay in in their seats even on take off."
Výhody: "That it was a direct flight"
Nevýhody: "Turn on A/C of plane upon boarding (it is the only airline where the A/C is turned on after the aircraft detaches from gate, even budget airlines in have A/C on when boarding) Improve entertainment (more movies / better selection up to date) Increase seating space Improve food options and quality"
Nevýhody: "Air craft very small was full with passengers ac was not good before takeoff. No baggage arrived to lahore i am really depressed due to baggage .please help to find baggae"
Nevýhody: "The connection time between these two flights that you sell as a package is not enough. It is a 30 Min journey to do in a 45 min transfer, and the gate closes 30 mins before departure. Then if you’re first plane is delayed even by ten minutes (as mine was) you are more unable to catch your flight"
Nevýhody: "Back to back delayed flights, no entertainment, no food or drinks, slow luggage delivery, etc"
Výhody: "Nice clean plane"
Nevýhody: "Snacks would have been better than a cheese sandwich"
Nevýhody: "I slept most of flight, boarding was okay."
Nevýhody: "Again entertainment system was horrible with flickering screens"
Nevýhody: "The entertainment system was horrible."
Výhody: "Seats were superb. Competitive price"
Výhody: "The company of the 7 year old girl in the seat in front."
Nevýhody: "The late departure. Again. With no reason or meaningful excuse given. The bland and overcooked food. The lack of space for knees and shoulders even though I'm only 1m72cm."
Nevýhody: "To begin with they checked our boarding pass a minimum of 7 times, it makes one feel like they are in the wrong place. Secondly the seats offer leg room as an LCC, but charging non LCC money for them. Overall poor airline, staff wasn’t kind at all."
Nevýhody: "Lost my checkedin baggage. Missed my connection flight from Muscat due to delay in arrival from Istanbul"
Výhody: "in flight entertainment"
Nevýhody: "dozens of infants all screaming and scattered across the whole plane food was strangely not good at all although we had a vegetarian meal pre booked"
Výhody: "entertainment, good movie choices"
Nevýhody: "here is where they get you, yes, super cheap flight and 2 checked bags included, but you are only allowed 15kg a bag! you have to buy 20kg bags!"
Nevýhody: "In Oman airs home airport there was no service desk. When the flight was delayed the sent 1 agent do deal with a full glitch’s worth of guests. Even though the delay was over 6 hours they gave no compensation besides lounge access to a lounge that is not fully functional. The next morning (yes the delay was overnight and they didn’t provide a hotel room) they called us all to the gate only to tell us they still were waiting for the plane to be repaired (the night before they’d Told us the flight would be in time as they’d flown another plane in). Again there was only one Oman air agent and just normal airport staff to handle the full flight. People were yelling and there was a lot of anger but no official announcements were ever made and only rumors passed from those who actually had a chance to talk to the on me guy. Finally when i arrived in Bangkok it seemed like they had there act together as there were many agents on the gangway to assist people to find connecting flights. Being so late there was only on flight for me and several others trying to get to Phuket. An agent took us to immigration and told us all he’d meet us in the other side to take us to the check in. HE DIDN’T SHOW UP. We couldn’t go back in the airport to find him or anyone from Oman air and were left to find an airport employee who graciously helped us find the booking office and just make the flight. I fly internationally regularly and this was by far the worst airline experience I’ve ever had or even heard about."
Výhody: "It was only a short trip from Doha to Muscat to Dubai but it went very well. The flights were on time, the plane was comfortable and the staff were very helpful."
Nevýhody: "My only concern was that unless I caught the 4.00 pm flight I had to wait until the 7.30 pm (4 hour layover) or 9.30 pm (2 hour layover) flights from Doha both of which do not get to Dubai until 3.30 am. I could not catch the 4.00 pm as it was a work day. The flight timings are not good."
Výhody: "Roomy business class"
Výhody: "Oman Business lounges good in Bkk also"
Nevýhody: "Seats in business were ok but do not offer the position options that most airlines offer in Business."
Výhody: "Business lounge & airport in Muscat efficient in operation"
Nevýhody: "Seats in business were ok but do not offer the position options that most airlines offer in Business."
Nevýhody: "My return journey was also not accepted and forced to book another ticket at Zurich airport which is unfair Please check with airlines and reimburse my money I will send all details in due course Please call or contact me on top priority."
Výhody: "The crew were friendly and helpful."
Nevýhody: "No entertainment and the food was a joke ! The trip wS expensive at 770$ !"
Výhody: "The stopover was short ."
Nevýhody: "The food and the lack of entertainment. The plane was almost full and two children never stopped arguing loudly."
Výhody: "Every thing was as per as mentioned g"
Nevýhody: "So far good experience"
Výhody: "Service, food, Cabin cleanliness, friendly service"
Nevýhody: "Every thing was good"
Nevýhody: "The flight was cancelled. There was an overnight delay of 8 hours until the next flight. During the flight, the young male cabin crew spent more time sitting and chatting with other young male passengers and not attending to there duties. I will not fight on another Oman Air flight if this is the way you conduct business."
Výhody: "Service was sufficient."
Nevýhody: "We were told our luggage will be on the ramp but we had to wait at the luggage carousel. Our landing was very rough and alarming."
Výhody: "We took off on time. Attendants were nice. Value for money."
Nevýhody: "Lavatory I used was a bit messy. Meal option was a bit blah."
Výhody: "Didn't have any issues during the 8-hour flight. It was smooth all the way"
Nevýhody: "There was a slight delay before we took off. Pilot said it was something about documents. there was a crying baby all throughout the flight"
Nevýhody: "Everything, the plane, service, attitude"
Výhody: "It's good the service from the start, from check in and from the stewardess .... good flight"
Výhody: "Nearly all staff very professional and trying to 'be the best'. Generous with drinks."
Nevýhody: "Bizarre incident with FA over meal. I'm on left aisle of middle row of 3 seats. Another customer is on the other aisle. Middle seat empty. Both meal trolleys moving up aisles, ten seconds apart. FA leans over me and asks the man on the other aisle what he wants to eat and serves him. I'm busy putting netbook away so my tray table will be empty. FA 'forgets' to invite me to eat. This is an Arab airline???! In 49 years of air travel I have never seen such a thing. I sit there wondering what on earth is happening. Weeks later I'm still bewildered."
Výhody: "The price was great. Nothing not to like about my experience."
Nevýhody: "Although they claimed to be affiliated to StarAlliance, they were not able to include my StarAlliance membership number."
Výhody: "Everything was awesome!"
Výhody: "Prompt; good leg room; decent food on each leg of the flight"
Nevýhody: "No complaints"
Výhody: "Crew, on time departure and ahead arriavel"
Nevýhody: "Food was unexpected from Oman air."
Výhody: "Crew was friendşy"
Výhody: "I liked it when we arrived at our destination."
Nevýhody: "The seats are rediculously small and rather uncomfortable. It took way too long for us to be served beverages. And when I needed more water, no one was around to bring it. They delivered the food and then took ages to collect it once we were finished. The sound for the in flight entertainment was broken on my consol. There seemed to be a problem with the air flow: it was really hot on both flights."
Výhody: "The Food quality was good and the flight schedule was on time with great punctuality"
Nevýhody: "While being served the meals - I asked for white wine, on which i was only been given after the round of meals was over.. so which did not serve my convenience as I was expecting it to be having it with my meals."
Výhody: "The staff were very sweet and the food ok as airline food goes but..."
Nevýhody: "The flight was delayed out of Heathrow and as a result over 50 of us missed our connecting flights. We arrived in Oman and many missed our flights by only minutes to find ourselves stuck from 8 am to 2 am the next day as only 2 flights a day are offered. They never thought to hold the flights to await our arrival. A hotel was supplied but it charged for internet(we were told by the airlines it was free) had very good meals but NO tea or coffee in the rooms or offered after breakfast without a charge. The airline said we could sleep until midnight and then a shuttle would return us for the 2 am and 2:45 am flights but the hotel insisted on us going at 10pm . driver wanted off was all we thought. Second flight was an older plane ,terrible meal and no individual movie or tv systems ."
Výhody: "crew tried to make the best of limited resources."
Nevýhody: "no individual entertainment. restroom facilities limited."
Výhody: "The good thing was that my bags arrived quickly to the baggage carousel."
Nevýhody: "The entertainment console did not work on the flight out."
Nevýhody: "Counter lady behavior"
Nevýhody: "The plan was small"