Výhody: "It was crew amazing"
Výhody: "Excellent crew"
Nevýhody: "Flight delayed and no reason Food very bad"
Nevýhody: "My bags were misplaced I have to wait for an extra day to get it"
Výhody: "Professional nice food"
Nevýhody: "I nearly missed my connecting flight because of how poorly organized Ataturk airport is. Disembarking was extremely time consuming; there were few signs instructing connecting passengers where to go; and the employees of the airport were extremely unhelpful and gave conflicting information. I made my flight with only minutes to spare after going through two security and passport checkpoints and sprinting an entire wing of the airport. I will never fly through Ataturk (or anywhere in Turkey) again."
Výhody: "Food was decent and the crew was great."
Nevýhody: "The air conditioning did not work in the front part of the cabin. I asked about it but nothing changed. It was very uncomfortable for everyone in that part of the plane. The back was cool front was miserable."
Výhody: "The Airbus is such an extremely "customer oriented' airplane."
Výhody: "overall, service was great"
Nevýhody: "seats are too narrow"
Výhody: "MOST OF THE MEALS ARE VERY GOOD EXCEPT PASTA DISHES."
Nevýhody: "PASTA DISHES ...MAIN AND SNACK ARE TRULY BOTTOM OF THE BARREL. TASTELESS JUNK. WHY NOT FIND SOME OTHER DISHES IF YOU CANNOT MAKE PASTA EDIBLE"
Nevýhody: "Boarding process chaotic due to conflicting flow of movement in the aisle. People don't like to step aside to let others pass. Additionally some of carry on luggage was oversized and should have been checked into the cargo hold. When flight landed in Nouakchott an announcement should have been made so that the Dakar passengers allowed the NKC ones to deplane, AND the NKC passengers should have been advised to have their boarding passes out for inspection. This caused a backlog in the jetbridge. AND no announcement regarding local time."
Nevýhody: "After bus arrived at steps kept on it 20 mins. 2 more buses arrived in this time. Still wait. Then let out all at once. Massive queues to board. Poeple not dressed for this. Poor babies crying Maybe 15 mins waiting in 2am cold on tarmac."
Výhody: "Overall it was good."
Nevýhody: "The crew is really not aware of how to deal with passengers of various levels. They don't seem to have the sense of responsibility..."
Výhody: "The flight was smooth and almost ontime. Professional staff that was active throughout the flight assisting passengers."
Nevýhody: "The access to the gate was through an escalator only, therefore people on wheelchair or families with strollers could not get to the gate easily."
Výhody: "It was on time and we got there safely, otherwise not memorable in any way."
Nevýhody: "The staff...not very outgoing....they clearly wish that they were somewhere else."
Nevýhody: "Last minute gate assigned and then changed"
Výhody: "Timeliness of flights. 3 of 4 planes modern and well appointed! VERY good food."
Nevýhody: "Good plane. Comfortable seats and entertainment system."
Nevýhody: "The crew blocks economy passengers from moving forward until all of first class has left. No other airline does this and its really annoying"
Výhody: "Best food ever on plane"
Výhody: "Comfort, food, staff, everything"
Výhody: "The staff!"
Nevýhody: "The turbulence lol"
Výhody: "Very comfortable flight overall and good lie flat seats. All but one flight attendant were nice and helpful."
Nevýhody: "There was one female crew member who was a bit rude and unpleasant. Not once did she even smile when interacting with us. The rest of them were very nice. Would have liked more variety in entertainment and food/drinks."
Výhody: "The in-flight entertainment was good and the flight attendants were very nice. They offered us small sandwiches and drinks during the flight so it was comfortable to fly with them."
Nevýhody: "You need to buy a visa if you want to enter the country and they only accept USD, Euros or GBP. The only currency exchange is on the other side of passport control so you have to use one of the ATMs and they only give you $100. The staff is unprofessional and seems clueless when you ask them for help. The kiosks are a nightmare and working with them is worse than working with the people. They freeze, and glitch and many of them just flat out don't work. Probably one of the worst airports I've ever been to."
Výhody: "Great experience for my first international flight."
Výhody: "I am a business woman and my time is very valuable. I was supposed to fly on May 18,2017 with Turkish Airlines and my flight was rescheduled for May 19 without prior notice,call or a text message.I was driving to Miami on the 18 th just to find out my dilghtbwas cancelled.No one have me an option or asked me to reschedule.I had to fly on the 18 May and I picked this day for a reason.No one from Turkish airlines was present at the airport on the 18 May."
Nevýhody: "leaving late"
Nevýhody: "Two hours delayed, missed my connection flight. Very poor if any communication from crew to passengers. Although I had a business ticket, I was provided with no service for two hours from boarding to take off. Not even a glass of water. Thank you Turkish Airlines."
Nevýhody: "the flight delayed for more than 2 hours the seats area was narrow in j-clas"
Výhody: "The entertainment was great Wifi at the terminal was great"
Nevýhody: "Boarding was a nightmare, no lines were formed, people were not kept in order People were boarding with oversized luggage and it was allowed by the crew People were talking at a very loud voices across the cabin and staff never intervened Many people were standing during the landing and were opening the overhead compartments, staff never intervened I am allergic to cheese and there was no replacment"
Výhody: "A lot of food and drink, toothbrush, slippers, etc."
Nevýhody: "The first leg of my trip had a tiny, cramped airplane for 10 a plus hour flight."
Výhody: "The crew, as usual on Turkish airlines, was wonderful. Excellent service and patience.Warmly recommend Turkish Airlines."
Nevýhody: "Everything was fine."
Nevýhody: "Leg space a nighrmare!! Was uncomfortable for all the 13 hrs of the flight. Terrible experience"
Výhody: "Very professional. Spacious seats."
Nevýhody: "Wait at Ataturk airport on passport control."
Nevýhody: "The aircraft wasn't properly cleaned prior. The seat pocket was filled with garbage."
Výhody: "The service/ time schedule was correct/ the cleanliness/ the cabin crew were perfect"
Nevýhody: "Nothing is bad as every detail from the flight was awesome"
Výhody: "Food Entertainment Comfortable seats"
Nevýhody: "Crew should be more responsove to issues it took them 1h to solve my issue!!!"
Nevýhody: "We travel very frequently and each time the food same (meatballs) And the air conditining is terrible."
Výhody: "EverThing was excelentní bit doménových s feet smetl hořické"
Výhody: "Nice onboard entertainment system"
Nevýhody: "Extremely rude flight attendants. Did not care at all for customer service. Do not expect western standard service ! Service is 3rd world."
Výhody: "Very professional and forthcoming crew, nice food, good choice of entertainment."
Nevýhody: "A bit older plane with very weak (invisible in light) entertainment system monitors, yet clean and well maintained."
Výhody: "Comfort, good quality meal, on time"
Výhody: "good food, nice attendants, comfortable seats, good pillows"
Nevýhody: "no wifi"
Výhody: "Overall not a good experience"
Výhody: "Food and crew were excellent, but one of the seats we were in had a fuzzy connection for the audio of the entertainment system."
Nevýhody: "One of the seats we were in had a fuzzy connection for the audio of the entertainment system. There was a 2+ hr delay in an area with no food or restrooms, and the airline did not give any details or statuses, just kept delaying 30 minutes at a time."
Výhody: "Prague airport is nice. Food is good. Boarding was on time and prompt."
Nevýhody: "Entertainment on board was poor. No power outlets."
Výhody: "One of the best airlines I've ever flown. Would definitely recommend."
Výhody: "Good food & service."
Nevýhody: "Extremely cramped seating with inadequate space between knees & seat in front making the trip unnecessarily uncomfortable."
Nevýhody: "Didn't like my 11 year old have to sit 15 hrs with some stranger Turkish airline very nad with outing family together even you reserve in advance still they mess your sits and I seen so many family was making same complaints of family are with same last name don't take rocket science to keep them together and also veryyyyyyyyyy boarding no one in line it's like fish market"