Nevýhody: "More storage space in business"
Výhody: "Flight time shorter than scheduled. Food good. Crew great."
Nevýhody: "Somewhat limited recent release movies compared to Emirates."
Výhody: "Amazing crew and service. My kids were well looked after in business class even though my 2 year old was a little sick. Book the cook meal was excellent and great entertainment options. Seat was enormous!"
Nevýhody: "Nothing significant!"
Výhody: "The crew was amazing"
Nevýhody: "Transit time is good for way too tight"
Výhody: "Extra touches and super pleasant and courteous staff."
Nevýhody: "Everything was fine."
Výhody: "Being one of the best airlines in the world, you can really go wrong with these guys. Always a good experience."
Nevýhody: "As always, economy class is getting tighter. But economy here is still better than the western airlines."
Výhody: "Cabin crew was excellent and the premium economy seat was very comfortable and accommodating. The choice of food from the variety menu was also delicious."
Výhody: "The staff is amazing and know what parents of bubs need."
Výhody: "Everything was excellent, and we even arrived 30 minutes earlier than scheduled..... super."
Nevýhody: "no problems"
Výhody: "Boarding was better handled in Singapore - but then that’s Singapore! All very smooth and French champagne served on the flight all the way home! The Kayak website is excellent and I wouldn’t hesitate to use it again - $1,000 cheaper for the flight from Moscow to Singapore than what I could get direct from Singapore Airlines! Well done Kayak!"
Nevýhody: "Food was terrible , crew were rude, there were delays due to airline problems at both ends of the flight, there was a complete lack of communication about the problems and how long the delays were going to be. Handling of missed connections was abysmal... Overall extremely disappointing."
Výhody: "Everything about this flight was top notch. The inflight entertainment, touch screen and remote controlled, was so good i was up the entire time watching movies Black Panther, Downsizing, DeathWish, Pacific Rim and listening to the wonderful library of music, i was surprised at the range of music, from uncensored rap to big band."
Výhody: "The crew and the little things like blanket, pillow, hot towels etc that is just standard. The food was great except the bread rolls Entertainment system was fantastic"
Nevýhody: "They seemed to miss a whole section with immigration cards which delayed my party of travellers when we landed. The recline of the seat is huge, great for those wo recline, not so great for the person behind them"
Nevýhody: "No entertaining at all, only old movies. The seats are very tight. There was a guy snoring during the flight keeping everybody awake. The breakfast was mediocre, just a a bun with fruit"
Výhody: "One of the best flights I’ve been on. The seats are spacious and the crew are very friendly"
Nevýhody: "Reclining seats tend to make me caustaphonic with the limited space"
Výhody: "Seats more comfortable than premium economy, staff more helpful!"
Nevýhody: "Food was ordinary"
Výhody: "Great amount of legroom in the seats we were lucky enough to be granted. Entertainment was good!"
Nevýhody: "Frantic service from crew. They seemed anxious and rushed at all times. Food was also very average."
Nevýhody: "Cabin temperature was really hot."
Výhody: "Great service and comfort."
Nevýhody: "Food was bland and breakfast availability was a joke. On any flight, passengers do not want spicy or evening meals, and having a limited amount number of breakfasts available was not amusing. The crew had done 5 rows and we were 6 row from kitchen and they had run out ."
Výhody: "business seats were excellent"
Nevýhody: "all was good"
Nevýhody: "Food not hood"
Výhody: "Fantastic flight attendants never needed anything just a 1st class job definitely a 5 star airline thanks for everything"
Nevýhody: "All good"
Nevýhody: "Boarding at Singapore airport was shocking, as we had to wait 6 hours for our flight. Rating low to the crew mainly because of the ground staff as they were not very communicative to begin with about the explanation for our delay. Only when the passengers got a bit more vocal about wanting explanations, they started giving us a bit more information. All estimated times given for boarding the flight were incorrect by a big margin! Seemed more like they were giving shorter wait time for boarding just to please the passengers, where as they were well aware of how long the wait would be."
Výhody: "Good crew service"
Nevýhody: "poor boarding arrangement. passenger did not follow the boarding group arrangement boarding the plane."
Výhody: "I liked there was entertainment"
Nevýhody: "It was an old tired plane"
Výhody: "The cabin crew are very helpful and friendly. I sat at the end of the row in the upper deck. After the gate door closed , they let me sit in the empty sit away from the toilets . During the flight they’re around with water and juices to make sure we’re dehydrated,"
Výhody: "I like the services from Singapore Airlines."
Nevýhody: "Your web site tried to charge me $90 for aisle seat, do you agree that this is a big joke or what? I have decided no use your company any more. Not sure why a great airlines like Singapore Airlines would partner with your company???"
Výhody: "friendly staff top Service top Inflight"
Nevýhody: "new aircraft, 2 x usb charging ports, 50+ movies, very quiet aircraft."
Výhody: "Crew very good as was entertainments system"
Nevýhody: "You cannot disguise the age of the 777, 30 year old design. Noisy and basic compared to 380, 350."
Výhody: "Crew was friendly and whole on ground process was efficient."
Nevýhody: "Aircraft not as clean as expected from a flight departing from their home port. Can't put my finger on it, but standards have slipped for slipped for SQ, albeit from a very high standard."
Nevýhody: "Flight delayed twice without informing us the reason, and after boarding, we waited for v long to take off also"
Výhody: "The on-board crew was polite and humble. Food served was delicious and the flight reached on time."
Nevýhody: "The flight was quite old, was a bit surprised as the route seems very busy. Our seat 36J and K interestingly had no windows. First time flew on a flight with no window row."
Výhody: "Clean aircraft. First rate and very attentive cabin staff. High Quality food and mid flight snacks. Its clear a lot of thought has gone into the making and running of this airline. My first experience and quite frankly I will fly SIA whenever possible."
Nevýhody: "Cabin was to me a little warm during initial taxi at LAX. But not overly so."
Nevýhody: "They reschudle my flight beaucase I have anxiety. It's my birthday today. I'm suppose to be in China celebrating me and my grandma's birthday right now. Apparently anxiety is something that Singapore airline are very concerned about me, that needs a doctor note to prove that I'm okey to fly. poor coummcation skill and power play"
Výhody: "1) Crew very personable and accommodating 2) Food was good 3) Arrival on schedule 4) Entertainment system provided lots of choices 5) Baggage arrived in reasonable amount of time"
Nevýhody: "1) Economy seating was cramped (long-haul flights should have more spacious seating) 2) Crying babies made flight almost unbearable 3) Process of leaving the plane took too long because only one exit door was used 4) Departure delayed by 35-40 minutes (made up in flight)"
Výhody: "Staff were awesome. given that my wife and son both had food poisoning."
Nevýhody: "But we were meant to fly on an A380. This was an A320. Nowhere near the same legroom. Less entertainment options. No USB charging."
Výhody: "The staff were helpful, once I had complained enough."
Nevýhody: "Aircraft was old, tired, and uncomfortable. The seat of my chair was not attached. There were huge comms boxes below every 2nd seat so zero legroom. Screens were so old they were unwatchable and tiny. Air Asia provides a superior service for a fraction of the price."
Výhody: "Attendants are always nice, flight is always smooth."
Výhody: "Everything else was good"
Nevýhody: "Old aircraft with tired looking seats."
Výhody: "Good seats, personal TV with movies and good shows. They gave us socks, blamkets, pillows headphones, etc."
Nevýhody: "The crew was chronically rude to me. They would skip me when handing out beverages to everyone. I was lied to and passed down the beaurocracy over issues with my Stopover Holiday packages. They lost my bags. In Hong kong, I was told the designated smoking area in the terminal was close and the steward encouraged me to go...I almost missed the flight even though I didn't even make it to where she directed me. It was not close, she was a liar. They lost my bags. They kept calling me sir despite my corrections and obvious female anatomy. They had no remorse or apologies for their errors"
Výhody: "Friendly and approachable"
Výhody: "Great staff. Aircrafts has more leg room. The food and entertainment was good as well."
Výhody: "The ground staff in Sydney!"
Nevýhody: "From the moment we checked in in Singapore there was no service. Having travelled first class and Economy before with Singapore I was very disappointed with Business class. My husband and daughter were in First Class. The service was below average to say the least - more training required from check in to on board - (in Sydney the staff on the ground went above and beyond) In Singapore it was very fake and contained no sincerity. The lounge itself was also ordinary compared to others, no Amenity kits or PJs in business class - even Virgin Australia has that! I was so excited to be travelling Singapore again given past experiences but now Im not sure I will want to fly them again."
Výhody: "Service was good, but then that's expected."
Nevýhody: "Leg room was bad... The foot rest attached to the seat in front of me kept lowering itself on its own."
Výhody: "1. Clean. 2. Punctual. 3. Coke Zero."
Airlines lost all my bags and is not being helpful at all in tracing them. Value of baggage is over $25,000. I expect a full refund and expect to be compensated for the loss.
Výhody: "The cabin crew was very attentive throughout the long flight, offering water and orange juice often. Good selection of movies was available."
Nevýhody: "Can't think of anything, everything was very good."
Nevýhody: "The flight was 3 hours delayed - and the captain never told us exactly what was wrong. The boarding lane was a chaos as well - and the tv screens never really worked. Terrible!"
Výhody: "Another confirmation of excellent QA service."
Výhody: "Absolutely professional!"
Nevýhody: "Nothing all perfect"
Výhody: "The crew was unparalleled. Really. Attentive. Friendly."
Nevýhody: "Nothing could have been better beyond the signs at the gate."
Výhody: "From Doha to lax my assigned seat was 20K and some Isidore changed it before I arrived to Doha. Then I called in to get another window seat and likely got 29K. When entering the aircraft another moron changed to to 38E. I’m so definitely getting my refund for this customer service/ flight !"
Nevýhody: "Take a while guess"
Nevýhody: "Again very impressed with Qatar Airways service on the board"
Výhody: "Food choice was good & amazing crew ."
Nevýhody: "Plug for charging phone was not there that cause problem for me as my battery of phone was dead. Shocked to know that."
Nevýhody: "Catering load was poorly estimated. They'd run out of my first choice of brunch despite being in the first row (apparently pancakes are "really popular with the kids" but they don't load extra to account for this). Also ran out of my main choice."
Nevýhody: "Mu luggage got broken"
Výhody: "Quality aircrafts and entertainment."
Nevýhody: "Service and helpfulness of attendants."
Výhody: "As efficient as ever"
Nevýhody: "The new Q suites in business are GREAT!"
Výhody: "The food was OK, but not really as good as what we had received on other airlines. Example, on one flight I had a fish dish which was overcooked very dry and there was no sauce of any kind to make it palatable. I do not like to throw food away but half way into the meal I had enough. Other than that Qatar Airlines was really first class. The flight attendants were the best we have ever experienced. Their dress was immaculate, they were very friendly and attentive and were there to make the flight as comfortable as possible plus cater to all requests."
Nevýhody: "The food which was generally very bland and without any taste. Sauces with some of the dishes would be helpful."
Výhody: "The entertainment was reasonable, I enjoyed the festive choices."
Nevýhody: "Screaming babies, obese people sat next to me, water rationing, not a pleasant experience. Arrived sleep deprived and dehydrated. I have much better experiencs on a visit to Australia - this was my third time this year!"
Výhody: "Flight was 80% empty, but it was amazing anyway, slept through most of it"
Nevýhody: "Staff constantly woke me up for snacks and drinks, which is good on one hand but I was sleeping so deep that it was a bit annoying."
Výhody: "Qatar beats every US based airline, hands down! The planes are clean and modern with better seats, leg room, technology, food and staff. Everything is included in the cost of a ticket, something that US airlines should learn! I cannot say enough about the experience and wood recommend to anyone traveling to destinations served by this airline."
Nevýhody: "I cannot think of a single thing."
Výhody: "Our connecting flight was only 1 hour after reaching Doha. They placed a crew member to receive all the passengers that needed to make that connection. Very very useful. Our luggage was made it to the short connection."
Výhody: "Crew were very helpful and courteous"
Výhody: "Stewards and Stewardess were very prompt and always had a smile!"
Výhody: "Q-suits. Very comfortable and private. Great upgrade to the 777. WiFi now available for very reasonable price"
Nevýhody: "Bus transfer to Termial 5 is VERY poorly organized and takes over an hour. This makes it harder to get to Terminal 5 even if you don't have to clear security again. Seats had a bar under the padding at about the position of my hips. Uncomfortable to sleep for several hours"
Výhody: "I haven't flown with Qatar for several years, but my memories of an exceptional experience were replicated. Fantastic modern aircraft, brilliant crew and great food."
Nevýhody: "Only one minor gripe, the passengers seated behind me talked incessantly, making my attempts to sleep impossible. I asked if there were any ear plugs available, but none could be found. My own fault, I should have packed my own."
Výhody: "The Crew has been excellent"
Nevýhody: "When I arrived at the Airport in Arusha (JRO) my reserved row 23 aisle seats for the DOH to JFK segment were changed to the (last cabin section row 31); also my aisle seat was changed to a middle seat Food was better from JFK to DOH Entertainment was lacking - movie and TV selection was poor for 20+ hours of flight time"
Výhody: "process quick and efficient"
Nevýhody: "average seats"
Výhody: "Best host staff"
Nevýhody: "Bad app don’t trust"
Nevýhody: "The aircraft was changed and passengers were required to check in their hand luggage, yet remove their electronics from their hand carry. In my case I had several electronic items which I had to carry onto the aircraft and store awkwardly which created a major risk of my camera and laptop being damaged in the process. This is not the kind of service I expect from Qatar Airways, especially considering the exorbitant ticket prices."
Nevýhody: "Flight delay by 4 hours!!"
Výhody: "Qatar airways is the best in middle East"
Nevýhody: "Before our trip we called Kayak service desk with the request to reserve our seats. The answer obtained was that we should do it online. When we went online there were almost no more seats available so we decided to go to the check in counter in the airport. Although we were more than 3 hours in advance in the airport there were almost no seats available. We were very disappointed about this service, we never experienced this with any other airline companies..."
Výhody: "Once staff were aware that my child was sick one staff member in particular regularly checked on the well being of my child."
Nevýhody: "Crew only helpful when pushed to help. My child was sick and the cabin crew tried to give me food. I said that my child had just vomited but there was no offer to help me clear it up they just continued serving food to other passengers. I had to search for someone to help me to clear up and then I felt as though I was an inconvenience. I then had to look for someone to bring food for myself and other child. My other child is 1yr and 11 months and I was told they were only allowed baby food not a child meal. Although there were a few spare seats on the plane I was squashed into a full row with a 3 yr old and one year old on my lap. I appreciate that there may not have been any bassinet seats left but would have been helpful not to be on a full row as a single adult travelling with two small children. No offers for assistance with bags."
Výhody: "The staff are outstanding! Friendly, helpful and accommodating."
Nevýhody: "Poor choice of movies. Their 'world' movies should have subtitles"
Výhody: "The movie selection was good."
Nevýhody: "-my seat did not recline, which I understand that I was close to the emergency exit but the person in front of me could still put their seat back way farther than they should be able to and I was unable to do simple things like put my glass of water on my tray -I had a vegetarian meal which was literally just rice and ground up brown mush-I have no idea what that much was -I asked twice for new headphones because my was broken but they forgot -When the flight attendant was coming around with water and she looked me to see if I wanted any and I said yes, she just skipped over me. I didn't pay a few hundred dollars extra for this."
Nevýhody: "The process of checking in is difficult because qatar codes are different from asiana, therefore I couldn't do an online check in."
Výhody: "Flawless boarding, service, food and arrived 30 minutes early."
Výhody: "The seating, crew members, and entertainment was really good."
Výhody: "Everything was good!"
Nevýhody: "More movies, no wifi, better food"
Výhody: "Crew Service"
Nevýhody: "If a customer has not ordered Vegeterian / Special meal earlier, the crew doesn't carry any extra meal."
Nevýhody: "Not enough check in desks operating - very long wait"
Výhody: "New plane. Decent legroom."
Nevýhody: "Not enough food was served for a 16.5 hour flight."
Výhody: "The service from the crew was amazing"
Nevýhody: "The food was not bad compared to some air lines"
Výhody: "The crew and the airline was a great experience."
Nevýhody: "I wish there was more leg space between the seats."
Výhody: "Very friendly crew and efficient check-in service. Food was lovely."
Nevýhody: "Multiple problems with onboard entertainment re-setting itself."
Výhody: "I travel from Sydney to Europe (UK and Greece) regularly. My experience with Qatar airways was fantastic: I highly recommend it. First of all, the travelling hours are a bit shorter (compared to travelling via Singapore or Hong Kong) probably because of the geography of the cities/connections and the corresponding flight times between Athens-Doha-Sydney. The aircraft was exceptional (I believe it was Airbus A380). It was a double-deck, wide-body and four-engine jet airliner. Cabin and economy class seats were very comfortable and more spacious compared to other aircraft. There was minimal turbulence, which is partially due to the type of aircraft: at least this is my understanding. The aircraft also had wi-fi (complimentary for the first 15 min) and one was allowed to use the mobile phone during the flight (except during take off and landing times). The flight attendants were absolutely amazing. Also, the crew was very understanding and friendly with children. Food was also excellent and in good portions. Overall there was high tech aircraft, excellent service and no delays. I will choose it again in the future."
Nevýhody: "On the downside, I had a problem with my entertainment device during the whole flight: there was no sound, so I was not really able to watch any movies/TV.. The flight attendants tried to sort it out, but it was not possible. They kindly brought complimentary magazines and drinks/snacks, however it would have been much preferable if I could watch a movie or if free wi-fi was offered for the whole flight, as compensation.. My understanding is that this was not an option, due to problems providing free password..."
Nevýhody: "The seats don't recline very far and on the a380 the window is a very long way from the seat making it impossible to lean against. - so difficult to get a reasonable test. The food was not great. Perhaps not qatar's fault(?) but we bought duty free alcohol in Brussels and took as carry on then after a layover in Doha we were advised Australian regulations prohibited us from taking it on board for the final leg - even though it was still sealed in the duty free bag. We were forced to check it protected only by some lightweight clothing and a thin back pack we had been using as cabin luggage. Fortunately it made it undamaged - but it would be better if we had been informed of this at Brussels."
Nevýhody: "delays with little information and compensation"
Výhody: "Crew was great"
Nevýhody: "Way to crowed and...you know how u see the clown car in a circus...this was a clown plane...seats are horrible just all together a frustrating flight..."
Výhody: "Friendly staff, new aircraft, great food"
Nevýhody: "Just some help with hand luggage"
Nevýhody: "The flight crew and gate crew were the rudest I have seen in my entire life. They acted as if they were too good to acknowledge passengers and ignored the flight attendant light and other efforts to get their attention to ask a question."
Výhody: "Seats comfortable. Entertainment was extensive. Food was good!"
Nevýhody: "Landing was rough!"
Nevýhody: "The seats were so uncomfortable , the leg space was too small ."
Výhody: "Crew was super nice and accommodating. Entertainment was the best selection I’ve ever seen."
Nevýhody: "It was impressive. Can’t yhink of anything."
Výhody: "The service, food , amenities were all A +++"
Nevýhody: "2 hour delay sitting in Bangkok airport due to sick passengers and their luggage getting off"
Výhody: "Crew was friendly. Comfortable."
Výhody: "Crew were more friendly from Dubai to Sydney than on other Emirates flights."
Nevýhody: "Screaming kids for whole 14 hours!"
Nevýhody: "Only one thing thaar I'd suggest as an improvements would be to provide water on a mores frequently basis"
Výhody: "Information from the captain"
Nevýhody: "Serving alcohol to someone who had consumed a lot, difficult for the crew to know though."
Výhody: "Everything was great"
Výhody: "The flight certainly lived up to its reputation as being one of the nicest airlines to fly, even in being in economy. Great service, great food, great on board entertainment."
Nevýhody: "There was an incident prior to take off where a passenger in first class had to be removed from the plane. Though it’s certainly not the airlines fault that there was an issue with a passenger, they should’ve been a lot more transparent and gave us a lot more information on what exactly was going on other then “we need to go back to a special area to get this passenger off.” Couple that with the security checks to “make sure there is nothing on the plane that shouldn’t be” and very little explanation of what actually occurred, it made for a very stressful flight. Not knowing if this passenger had made any kind of threat against the plane, or safety of other passengers... etc, it was very hard to feel safe for the remainder of my trip being left in the dark as the incident occurred in first class."
Výhody: "The flight was incredibly comfortable, and Emirates reputation is well warranted. Service was impeccable and food was great. Seats were great, especially in business."
Nevýhody: "Overall business class was great, however I didn’t like the placement of the remote at my left shoulder. I hit rabdom buttons a few times and it changed the channels and I would have to re-search for the movie I was watching. Everything else was absolutely perfect."
Výhody: "Ease of checkin"
Nevýhody: "Delayed take off Delayed baggage retrieval’s"
Výhody: "Attention to detail Great Entertainment Excellent food Pilot updates on timing"
Nevýhody: "Movie channels and music could be easier to use"
Výhody: "This was operated by Qantas. Nice movie/music setup. Crew friendly"
Nevýhody: "Food plentiful but meat was tough and pretty instututional in taste. Couldn’t eat but half of any meal"
Výhody: "Nice airplane, good entertainment, good food, ontime service, pleasant cabin crew"
Výhody: "My third time with Emirates. This time on an Airbus A380 from Prague to Dubai. Simply put, wow! Everything about this aircraft and flight was outstanding, from the aircraft itself, to the crew to the in flight service and the comfort of the seat,"
Nevýhody: "Can't think of anything. Really."
Výhody: "Crew were great"
Nevýhody: "Boarding is chaotic. Why ask First and Business passengers to start boarding when all you are doing is getting them to leave their seats and stand up for fifteen minutes in front of the closed doors going out of the departure lounge?. This has happened three out of three flights and must be standard operating procedure."
Výhody: "Best airline so far for economy long haul flight, was emerites flight"
Nevýhody: "No Arabs on board but everything in Arabic, no real issues. Would have been hard for my Thai girl to navigate on her own"
Výhody: "Decent food, real utensils, free wine, excellent entertainment system, free limited wifi. Try finding that on a budget airline"
Nevýhody: "The boarding gate space was quite small and there was no separate queue for business. So you literally had to push through people who were already in the queue to board as a business class. There was no space to go around."
Výhody: "Service is phenomenal, comfort of the seats and in flight entertainment was fab."
Nevýhody: "Food was mediocre, but then again haven't ever had a wonderful meal on an aeroplane before!"
Výhody: "Pretty uniforms and good service: Polite, gentle, helpful"
Výhody: "They were on time and excellent service all the way. It couldn't have been better."
Výhody: "I was impressed by the professionalism!"
Nevýhody: "Chinese passengers passing gas!"
Výhody: "The entertainment unit worked all good. The food was great."
Nevýhody: "Flight got delayed. I can't say crews weren't kind but I was on another airline with much much kinder crews."
Výhody: "The plane. The thoughtfulness of the crew. My seat's location. I was lucky to be in the front center! The flight information display. Flying at night across the Tasman Sea it was as though we were stationary (apart from a little vibration as we crossed the Southern Alps). Besides, the Air Bus is so quiet (comparatively). Oh yes. One other thing: the fare."
Nevýhody: "We are vegetarians (not vegan). I wasn't keen on the chicken/fish option. But I didn't complain."
Nevýhody: "The boarding process could be more organized and more smoothly."
Výhody: "Food selection Wine not as good as usual"
Nevýhody: "Boarding was chaotic. Why usher First Class into an area make ten stand up for ten minutes before boarding?"
Výhody: "I enjoyed the meals that were provided, the comfortable seats, and all of the flight attendants were very friendly."
Nevýhody: "Headphone was taken by crew the moment plane landed."
Výhody: "Great flight, very attentive staff, gluten free meal was not very good. At all"
Výhody: "The service was the best ever. Business class: The floor plan of seating was smartly laid out with plenty of room for storage. People were not crowded together and the food and drink were 5-stars!"
Výhody: "Really comfortable, good service."
Výhody: "The economy was just as well served as Business Class. There were 22 different countries represented in the crew on the flight. We were served a hot meal and a cocktail. Also, had more leg room than normal. Very efficient boarding system, as well."
Nevýhody: "There wasn't anything about the flight to and from Sydney to New Zealand we didn't like."
Výhody: "I requested a blanket for my Son and was told there was none available....."
Nevýhody: "On disembarking I notice a various overhead compartments with bags full of blankets. Why was a deny a simple Blanket? This is unacceptable in an airline that praises itself to be one with the best customer services.......Bad, really bad...."
Výhody: "So comfy... Great service. Wished the flight was longer b"
Výhody: "Emirates is always excellent however the crew were not very engaging"
Nevýhody: "We fid not enjoy the close proximity of several screaming children who insisted in screaming at all hoyrs, making sleep impossible. What was concerning was the reluctance of the staff to intervene. Most disappointing as we did not have any sleep at all overnight."
Výhody: "Fantastic service all around"
Nevýhody: "Seat could have a more comfortable bottom and IFE was a bit dated"
Výhody: "seats reclined nice, movie selection great"
Nevýhody: "i didn't care for the manner in which you are charged for baggage fees"
Výhody: "The service for my granddaughters was phenomenal."
Výhody: "Entertainment was good, staff friendly and accomodating,"
Nevýhody: "Food was just ok, breakfast lacking, only given croissant and yoghurt, the angled lie flat beds are not as good as the 180 degree lie flats, would be nice to have complete lie flats."
Výhody: "Economy seats still comfortable"
I asked for a milk to my baby she told me sorry we don’t have extra for your baby. They tried people definitely i so that if you speak Turkish you get what you need. Last time travel with Turkish Airlines.
Nevýhody: "Not much leg room on economy class. 200 $ extra makes the trip better"
Nevýhody: "Maby beter orhanisarion to printimg thicket fot baggess"
Výhody: "Crew was exceptional. Very polite and helpful. Flight was on time."
Nevýhody: "Food is not that great. They served a beef dish as the second meal without a non-meat alternative. Seats are pretty tight and the movie selection was not that great, although they offered dozens of options so it could just be my taste in movies."
Výhody: "Food was good"
Nevýhody: "The crew is rude. Constantly bumping into people and never saying excuse me or sorry. The bathrooms were also very gross and wet with standing water on the floors in 4/5 opportunities."
Výhody: "Turkish Airlines rocks! Great food and great service.."
Nevýhody: "Flying out of the Istanbul airport was horrible."
Nevýhody: "Narrow space between seats"
Výhody: "MOST OF THE MEALS ARE VERY GOOD EXCEPT PASTA DISHES."
Nevýhody: "PASTA DISHES ...MAIN AND SNACK ARE TRULY BOTTOM OF THE BARREL. TASTELESS JUNK. WHY NOT FIND SOME OTHER DISHES IF YOU CANNOT MAKE PASTA EDIBLE"
Výhody: "Timeliness of flights. 3 of 4 planes modern and well appointed! VERY good food."
Nevýhody: "Good plane. Comfortable seats and entertainment system."
Nevýhody: "The crew blocks economy passengers from moving forward until all of first class has left. No other airline does this and its really annoying"
Nevýhody: "Food was below expectation No TV or entertainment"
Výhody: "I liked the overall plane journey."
Nevýhody: "Flight was delayed which caused us to miss our connection flight."
Výhody: "They tried to put us with other planes. They weren't successful"
Nevýhody: "They canceled our first flight ( not knowing the reason)from then our trip been ruined, going and coming. We had to buy a return tickets ourselves to get back to Portland. Not happy with them at all. Never were able to go with our original flights."
Nevýhody: "Everything was great. Got upgraded to first class"
Výhody: "Good entertainment system with lots of options."
Nevýhody: "The plane was uncomfortably warm throughout the (long!) flight, which made it difficult to get any rest."
Výhody: "Comfort, food, staff, everything"
Výhody: "The few and very rarely seen employees are not even willing to listen to our questions let alone help us, Ican for sure say in 1 out of 10 wotkers there was only one that was willing to help And did let the one that helped us know I and my co travelers apriciated her or him to me there was one girl who offered me help after I cried because I thougth I would miss my flight to houston. I told her tgank you a 1000 times."
Nevýhody: "Every thing Lack of help Lack of infirmation Lack of annoucement of next step Lack of a simple WIFI so I could let someone know what is happening to me There was no airport free wifi This turkish airline have now lost me as a customer unless I am traveling to somaliya where no other airline goes Bye bye Turkish air I am deeply disappointed at the lebel of the airport serveses For that reason I am done dealing with it and I will let this known to my friends and Family so they also stop doing bussniss with this airline It it my new mission now to stop anyone flying turkish air because of customer serves ... I just glad my horrifying experiance is over and I am home now Thanks for askiking me how was my flight"
Nevýhody: "The sound from the headphones is just horrible. I decided not to listen to music and could barely hear the voices in a movie."
Výhody: "Very comfortable flight overall and good lie flat seats. All but one flight attendant were nice and helpful."
Nevýhody: "There was one female crew member who was a bit rude and unpleasant. Not once did she even smile when interacting with us. The rest of them were very nice. Would have liked more variety in entertainment and food/drinks."
Výhody: "The in-flight entertainment was good and the flight attendants were very nice. They offered us small sandwiches and drinks during the flight so it was comfortable to fly with them."
Nevýhody: "You need to buy a visa if you want to enter the country and they only accept USD, Euros or GBP. The only currency exchange is on the other side of passport control so you have to use one of the ATMs and they only give you $100. The staff is unprofessional and seems clueless when you ask them for help. The kiosks are a nightmare and working with them is worse than working with the people. They freeze, and glitch and many of them just flat out don't work. Probably one of the worst airports I've ever been to."
Výhody: "Friendly and attentive crew and quality of food and beverages served"
Nevýhody: "Edinburgh boarding gate was changed 3 times and the flight was delayed"
Výhody: "Flight was on time, staff were professional"
Nevýhody: "The food was not sufficient. Only one choice of food which is pasta was served as the chicken was finished. This happened in both flights. They didn't have enough drinks as well.Boarding took a long time. More staff needed to ease boarding stress"
Nevýhody: "poor to non existence service in economy class. all crew up front with zero crew In back."
Výhody: "Crew accommodated at seat change so I had a space between me and the next passenger and I got a row seat."
Výhody: "Service, food and programming"
Výhody: "I liked the fact that I was not bothered by any background sounds while listening to a movie on the Turkish Airlines headphones. The crew was very nice, and the food was fantastic."
Nevýhody: "The boarding process was a bit unorganized and took a long time as a result."
Nevýhody: "Two hours delayed, missed my connection flight. Very poor if any communication from crew to passengers. Although I had a business ticket, I was provided with no service for two hours from boarding to take off. Not even a glass of water. Thank you Turkish Airlines."
Nevýhody: "Arrived 30mins late; flight full and cramped"
Výhody: "Decent entertainment system, reasonably priced in-flight wifi, decent food and friendly accommodating staff."
Nevýhody: "Boarding process can be a bit chaotic, but they do well to organize it by groups or seats/rows, so still miles better than any US carrier."
Výhody: "A lot of food and drink, toothbrush, slippers, etc."
Nevýhody: "The first leg of my trip had a tiny, cramped airplane for 10 a plus hour flight."
Výhody: "The entertianment and food was excellent."
Nevýhody: "The cabin crew seemed like they were on drugs. They gave us food and collected the trays 2 hours later. First time ive ever experienced this with turkish airlines."
Výhody: "The speed in which the aircraft was boarded and the refreshments given quickly"
Nevýhody: "The lack of order and last minute information not being given"
Výhody: "Very professional. Spacious seats."
Nevýhody: "Wait at Ataturk airport on passport control."
Výhody: "On my way back my flight before was delayed. When i arrived to the flight people were still boarding but i was told that they knew my flight delayed therefore they aold my ticket."
Nevýhody: "I run to the flight and fall on the way and they didnt even have a first aid kit at the gate, and they sold my ticket!!!"
Výhody: "The service/ time schedule was correct/ the cleanliness/ the cabin crew were perfect"
Nevýhody: "Nothing is bad as every detail from the flight was awesome"
Nevýhody: "We travel very frequently and each time the food same (meatballs) And the air conditining is terrible."
Výhody: "EverThing was excelentní bit doménových s feet smetl hořické"
Výhody: "Very professional and forthcoming crew, nice food, good choice of entertainment."
Nevýhody: "A bit older plane with very weak (invisible in light) entertainment system monitors, yet clean and well maintained."
Výhody: "good food, nice attendants, comfortable seats, good pillows"
Nevýhody: "no wifi"
Výhody: "The fares were cheap and there was no mistaking we were in economy class: the seats were relatively uncomfortable, and the cabin seemed a bit out-of-date. BUT: for being economy class, legroom seemed above average. The food service was amazing, and cabin crew was incredibly attentive and friendly. I will absolutely look to fly Turkish Air in the future!"
Nevýhody: "The worst part of the trip: other passengers. Some of them were pretty pushy and aggressive, while others had somewhat dubious standards of personal hygiene."
Výhody: "Prague airport is nice. Food is good. Boarding was on time and prompt."
Nevýhody: "Entertainment on board was poor. No power outlets."
Výhody: "One of the best airlines I've ever flown. Would definitely recommend."
Nevýhody: "Didn't like my 11 year old have to sit 15 hrs with some stranger Turkish airline very nad with outing family together even you reserve in advance still they mess your sits and I seen so many family was making same complaints of family are with same last name don't take rocket science to keep them together and also veryyyyyyyyyy boarding no one in line it's like fish market"
Výhody: "I like the accessories that came with coach... was not quite expecting that."
Nevýhody: "There was a male flight attendant that was soo nice. Made me feel more comfortable."
Výhody: "The flight was smooth, the crew was great, as was the food. I am never comfortable sitting on a plane for 9 hours. The overall experience was very positive."
Nevýhody: "Crsmp seating,"
Výhody: "Entertainment channels were good. No leg room. Food was really bad. Okay 5.2"
Nevýhody: "By far Turkish Airlines has the least amount of leg room available on an international flight (coach class) that I've ever traveled . . . and I'm saying that as a career pilot. If you are over 6' tall, you will be in agony on any flight that crosses the pond (I traveled on their Airbus A330 and Boeing 737 . . . same story). My tailbone was pegged to the back of my seat, yet my knees were still smooshed into the seat in front of me. I was absolutely miserable. I ended up standing in the back next to the toilets for over 2.5 hours of the 10 hour flight because that was more comfortable than sitting in this cattle car."
Výhody: "The flight was overbooked and our seats were already taken. We had to wait 20 minutes for the crew to find another solution. Eventually they found a solution and they were kind. Yet we would have preferred to find our seats in the first place"
This was a code share operated by United with a 787. Don't care for the herringbone 2-2-2 seating in business, many other carriers have gone to a 1-2-1 which is better. Food wasn't much better than economy but what really counts is lie flat seats.
Výhody: "Very good"
Nevýhody: "Hi am happy"
Výhody: "The crew. The punctuality."
Výhody: "Crew was ok, food and drinks was enough for 1,30 hour flight."
Nevýhody: "I really expected more from Austrian airlines."
Výhody: "Crew was polite and helpful"
Nevýhody: "Long boarding time. Pasengers with huge bags as hand luggage. This should be controled."
Nevýhody: "Nothing. The plane was clean, everything was on time, and everyone was polite and professional."
Výhody: "The crew was great."
Nevýhody: "My seat would not recline at all"
Výhody: "For short flight the seats are ok with space for the legs"
Nevýhody: "The flight was 30 minutes delayed"
Výhody: "I was able to get good seats, front of the plane. 3rd row for all my flights. pretty decent leg room"
Nevýhody: "flight was delayed, 2nd Austtian flight delayed in the same day"
Nevýhody: "One hour late for take off..."
Výhody: "Nothing. See below."
Nevýhody: "Original flight cancelled so rebooked ojba floght five hours later - then with one hour to go until that second flight, that was cancelled as well. Totally unhelpful ground staff, who were oblivious to the fact that I had a work commitment the next day so couldn’t overnight in some random hotel at an airport to suit Austrian’s policies. Eventually routed via Lisbon which meant literally flying all night to arrive at 0600. Lufthansa and Austrian have some serious faults to correct."
Nevýhody: "You sold wrong tickets to customers. I booked economy tickets but I got Econony lite ticket. Had to pay extra charges. You shouldn’t make money to sell lower class tickets as regular."
Výhody: "On time take off"
Nevýhody: "They serve non-halal food with Muslim menu. They think hat non-pork meat means halal/zabihah. Non friendly flight crew"
Nevýhody: "Seats are very small. Plane was cramped. Snack was not very good. Need healthy options."
Výhody: "The crew was superb. Extended leg room seats had a lot of legroom. Good wines, decent dinner."
Nevýhody: "Very strict carry on policies, much strictet than US carrieers, primarily by weight. Known traveler numbers (Glibal Entry) were not askrd at the time of online check in and ad a result, TSA Pre didnt show up on out boarding passes. Agent at the counter coulsnt dix it euther. Surprisingly, very disappointing breakfast."
Výhody: "Everything Fromt the crew and service. To checking in and deplaning was awesome"
Výhody: "Crew was very friendly, food was decent and the boarding was a breeze."
Výhody: "Macedonian staff were very helpful when I arrived early to get me checked in and situated"
Výhody: "The flight was comfortable and very timely."
Nevýhody: "Very little leg room."
Výhody: "Nothing special."
Nevýhody: "Limited meal choices (I flew business class). It seems Austrian puts more emphasis on the Trans-Atlantic flights and less on short hauls."
Nevýhody: "Our flight was delayed by three hours due to “technical problems“. We were never updated during the weight and when we were told that the flight was canceled everyone was told to go back to the ticketing area to pick up their luggage and to find other options. When we were almost halfway there we were told to turn around and that the flight in fact was not canceled. The food was mediocre at best in the service on the plane was in adequate. They were understaffed and staff to peer to be stressed and fatigued. The seats were small and cramped and not well padded in the economy section. We are going to be flying on Lufthansa in the spring and will hope that their services are better than what we experienced on Austrian air."
Výhody: "The flight was basic service to get me from one place to another. It was completely average and not quite the Austrian service I have previously known."
Nevýhody: "See previous comments"
Výhody: "After flight to Vienna was cancelled, we were put on a flight to Frankfurt instead."
Nevýhody: "Kayak sent me an email at 5:16am for an 8:15 am flight titled, "Austrian Airlines flight #704 from PRG on time". It was in fact cancelled. Unfortunately we missed the connection for the flight to Newark, which we were expressly told would be held for us... they shut the door 30 seconds before we arrived, with the plane still at the gate. Had to then go to the only counter in the terminal to see if we could get on standby. Finally got on a flight to JFK instead at 5:15pm."
Výhody: "Boarding process quick and on time."
Nevýhody: "no entertainment to rate."
Výhody: "Very organized airline. Friendly staff."
Výhody: "Super friendly"
Nevýhody: "No entertainment"
Výhody: "My flight from Vienna to Warsaw was fine."
Výhody: "The plane arrived at destination ahead of schedule."
Nevýhody: "€40 for a single 12 kg checked bag--that could have been gate checked? Seems excessive to this traveler."
Nevýhody: "Nothing to dislike"
Nevýhody: "Delayed flight after an already long flight from the states"
Výhody: "the stewardess gave me coffee even if she already passed by me (because I was sleeping) I appreciated that :)"
Nevýhody: "Flight was delayed"
Nevýhody: "I have the 'Economy Class' on the tickets. At check-in at the airport we wrote "economy light" on the boarding pass and want to pay for the first baggage. I check it on the original receipt I received by e-mail, there is ECONOMY CLASS and 1st baggage free of charge, another for a fee. So I do not understand and for two tickets I have paid 2 x 30 €."
Výhody: "Good food, nice crew, nice screen, new plane"
Výhody: "Very carrying crew, kind and attentive"
Nevýhody: "Not too many choices for entertainment, a lot of Asian movies. Food was OK"
Výhody: "Food, entertainment."
Nevýhody: "Aircraft was older 777 and lavatories weren't very clean. Upon landing in Vienna, my mobility walker (tagged to be brought up to me at jetway) was sent to my connecting flight to Sophia. The flight crew refused to intercept it and have it brought up to me at the aircraft. To make matters much, much worse, the flight crew eventually gave up and left, leaving me LOCKED inside the jetway for over 30 minutes after calling for a wheelchair. The replentishment crew refused to let me out of the locked jetway. Only after the wheelchair arrived was I let out of the locked jetway. I was taken to the Austrian Airlines service center where I lodged a formal complaint. Supervisor/Rene refused to upgrade my seat in any fashion to compensate for my distress. He did, however, arrange for me to given access to the VIP lounge and then taken to my VIE-SOF gate. Had I had a shorter layover, I would have missed my connecting flight."
Výhody: "Flight was cancelled. Waited over two hours to be rebooked. Nothing was offer. Special meals was not available for a flight that is over 9 hours. No other food was available."
Výhody: "The flight was on time, and the attendents on Austrian engaging and charming crew"
Nevýhody: "nothing in particular"
Výhody: "Staff are pleasant and competent."
Výhody: "Attentive flight attendants"
Výhody: "The flight was smooth and the staff was great."
Výhody: "Everything was wonderful ,except for the poor food."
Nevýhody: "The flight was 9 and half hours and the food was very poor, I was starving ,maybe AA can improve that, it would be nice if they could add a little bit of fruit and a yogurt for a good digestion .Also, the sandwich they gave us at the end was so small ,maybe they can give us a real sandwich instead ..Sorry AA ,but you need to work on that .For the price I paid I can fly United ,they don't let me starve."
Výhody: "The good and service"
Nevýhody: "No TV screen"
Výhody: "The flight was on time and the crew were very friendly."
Výhody: "I am gluten free, and the stewardess knew what foods I could eat of the desserts and snacks, and I appreciated that there was food that I could eat."
Výhody: "the crew"
Nevýhody: "There was no space. Even though I wore compression socks and got up to walk frequently, my legs were bruised as I could not stretch out for any extended time. The seats are cramped and you are in one position. The flight was almost 9 hours and it was too much for me."