Pokročilá dezinfekční opatření
Každodenní čištění a instalace palubních HEPA filtrů pro lety z letiště Detroit
Pro tuto trasu nejsou k dispozici žádné přímé lety inzerované na stránkách KAYAK. Nejkratší délka letu s přestupem je 11hod 15min.
KAYAK je vyhledávač pro cestovatele. To znamená, že prohledáváme web, abychom pro naše uživatele našli ty nejlepší ceny. Zpracováváme více než 2 miliardy vyhledávání letů ročně a jsme tedy schopni zobrazit širokou škálu cen a možností letů do České republiky.
Cenová předpověď KAYAK používá předchozí data s cílem určit, zda je pravděpodobné, že se cena letu do České republiky v následujících 7 dnech změní. Uživatelé tak mají lepší představu o tom, zda je lepší s rezervací počkat, nebo rezervaci provést ihned.
KAYAK Mix vám umožní kombinovat různé jednosměrné letenky, díky kterým oproti tradiční zpáteční letence ušetříte. do České republiky tak můžete letět s jednou leteckou společností a zpět s jinou leteckou společností.
Termín cesty není pokaždé fixní. Pokud termín vaší cesty není zcela pevně daný, díky funkci flexibilní termín uvidíte všechny dostupné možnosti letů do České republiky až tři dny před/po preferovaném termínu. Můžete si tak vybrat let, který vám nejlépe vyhovuje.
Skóre na základě recenzí zákazníků KAYAK
Nevýhody: "Vegetarian food. 30% of people are vegetarian"
Výhody: "After we missed our flight, we were provided with terrible customer service."
Nevýhody: "We were told to go to the wrong gate. After we missed our flight, we were charged 880 USD to book for the identical flight the following day. We were taken around in circles inside the airport. Absolutely unacceptable. Would not recommend."
Výhody: "Turkish Airlines is my favorite airline going to Europe. We even did the 20 hr layover in Istanbul and had a great time staying for a couple of nights going and coming back. Staff is always friendly and the food is amazing. The food in coach is as good as first class on some US domestic flights"
Nevýhody: "It's an airplane, there's not much to make it better besides giving more seat room. TA gives free drinks, a couple of meals, blankets, and the travel bag, only a snobby priss would gripe about flying with them. I've flown enough budget airlines that give you NOTHING that I love flying TA!"
Výhody: "Very uncomfortable"
Nevýhody: "More cushion"
Nevýhody: "Staff was not helpful at all."
Výhody: "Food was tolerable. Good cabin temperature. Good lumbar support and pillow."
Nevýhody: "Horrible leg space on the first leg of the journey. Air hostess we'e very inattentive. Asked for a blanket 3 times and still didn't get it. Also they had a poor attitude. Power outlets don't work on multiple seats. Oh and again no leg room. Zilch."
Výhody: "On time"
Nevýhody: "Seats are not very comfortable. Narrow and hard."
Výhody: "Flight itself is very nice. Good service and media selection."
Nevýhody: "Trip from ZAG to IAH Business Class. At ZAG they told me it was fine to take my skateboard onboard. At the Istanbul layover they forced me to pay $160 or else my items wouldn't make it on board. With a business class I still had to pay extra for a carry-on they said it was okay but then they changed their tune. I get it's in a different location but the same company is telling me two different things that ended up costing $160. On top of that, when I finally arrived at IAH they didn't have my skateboards... so I paid $160 for them to lose my boards."
Nevýhody: "Seat adjustments were not working on both seats in the Houston- Istanbul segment!!"
Výhody: "On time departure and landing"
Nevýhody: "My mother was not provided with wheelchair at the Istanbul airport"
Výhody: "All is fine and the crew is wonderful."
Nevýhody: "The breakfast meal upon arrival to Houston was partially frozen. I guess this must have been a human mistake."
Výhody: "Never fly again"
Výhody: "My experience on Turkish Airlines exceeded expectations. Boarding was smooth and the flight was on time. Service was excellent and staff professional. The crew was courteous but the hostesses could try smiling a bit more. Their courtesy was appreciated but it felt very methodical, more of an obligation and not spontaneous. The pilot did a great introduction and gave information about the trip. Also the plane toilets were clean compared to other companies. I expected to see a wider selection of more recent and award winning movies. Will definitely fly Turkish Airlines again."
Nevýhody: "I had a 4 hour layover. The airport is not organized. It was impossible to find any Turkish Airline help desks and personnel. I definitely would have expected to see more ground personnel helping travellers."
Výhody: "Food was fine"
Nevýhody: "delay time and Istanbul airport"
Výhody: "(see above)"
Nevýhody: "(see above)"
Výhody: "Great Service. Polite staff and very impressive service, snacks, food and courtesy."
Výhody: "Direct flight"
Nevýhody: "No entertainment on the plane. No TVs, movies, etc. It was an old plane and old fashioned flight."
Nevýhody: "it was late to arive"
Výhody: "Food and comfort was great."
Nevýhody: "Israel requires them to close bathrooms forvlast 30 minutes but there was no warning. So when tried to go 30 before landing had to wait until we landed."
Výhody: "Fantastic food and service"
Výhody: "Ayten was the perfect flight attendant. Very friendly and helpful. Outstanding."
Výhody: "As above"
Nevýhody: "As above"
Nevýhody: "Flight was canceled and I missed all subsequent connections"
Výhody: "My first flight with a different airline."
Nevýhody: "A very rude ticket sales woman in Turkish Airline Kiosk, wandering an airport for two hours due to untrained staff and Turkish Airlune "help desk", being cheated out of $400, and finding my baggage smashed up."
Nevýhody: "It was very hot on the plane."
Výhody: "Service was nice, crew was very respectful and the gift were well within accomidation"
Nevýhody: "Leaving the aircraft by stairs to the runway"
Výhody: "Fly in from New York"
Nevýhody: "Connecting to the next flight. Is very poor. They need to improve more on the tune difference"
Výhody: "Staff serving onboard were very nice and food is ok - selection of movies were good"
Nevýhody: "On two TK flights in a row today the outlets the TK handed out headphones were sub-quality - and I basically had to sit and manually keep them in place during both journeys to be able to hear something. Truly annoying! Also - for some reason service was done by only one person per aisle which meant I had to wait really long time before getting both food and drinks."
Výhody: "Better food and service than other airlines on which I've traveled recently. Loading passengers was disciplined and speedy. Staff very helpful. Istanbul airport is great for a long wait. If you go to a gate waiting area with no flight soon, you can stretch out and sleep. Good English-language bookstore."
Výhody: "Great crew"
Nevýhody: "No kosher as ordered"
Výhody: "Service, food, travel exoerience"
Nevýhody: "Wait time in Istanbul"
Nevýhody: "I lost my connection flight because of TA, they lost my luggage + they almost lost my passport... (it goes much deeper but I don't wanna dig in it)"
Výhody: "The food tasted great. The crew are very friendly."
Nevýhody: "The seats are kind of small"
Výhody: "Everything was great"
Výhody: "The crew were very nice al of them."
Nevýhody: "The seats were to close to each other, so when you watch a movie on the screen it was very close that it will hurt your eyes if you keep watching the whole movie."
Výhody: "Good food. Great service."
Nevýhody: "Small leg room. Display of entertainment system was poor quality."
Výhody: "Good food, nice crew, great entertainment system, and an overall fantastic value."
Výhody: "The crew was nice"
Nevýhody: "Noisy..people up in the isle, drinking...just being laud."
Výhody: "Even though this was a short flight, we were served a full meal! Crew made us very comfortable."
Nevýhody: "We had a 5hr wait at the airport for our next flight. I wish we could have connected on an earlier flight."
Výhody: "I Like the food and movies"
Nevýhody: "I don't why the take-off and landing are late. The boarding started late! the plane stayed on the ground for minutes doing nothing! and in the end the plane arrived half an hour late!"
Výhody: "Good food great passenger service."
Nevýhody: "Having to take a bus to plane"
Nevýhody: "flight left about 11 pm, after dinner service was over the crew never offered water/juice at all until breakfast was served, hard to stay hydrated!!!!!!!"
Výhody: "great food, good selection of movies, comfortable seats, quick and efficient boarding, clean, nice staff."
Nevýhody: "it was a bit older than other planes I have had with turkish air."
Nevýhody: "old and boring entertainment movies for a 7 hour trip. The cabine had no USB port or electrical port."
Nevýhody: "The food was just ok."
Výhody: "Crew did an outstanding job"
Výhody: "Saftey measures great"
Nevýhody: "Serve alcohol :)"
Výhody: "Nice airline attendants!"
Nevýhody: "Enforcing people wear masks over their noses!"
Nevýhody: "It was great! Nice job Delta !"
Nevýhody: "Better choices for food"
Nevýhody: "Better space. Better service. Terrible directions"
Nevýhody: "No ear plugs in my amenity kit??"
Nevýhody: "No US airline seems to have figured out how to board without long line in the jetway. But not a big deal."
Nevýhody: "WiFi didn’t work at all."
Nevýhody: "Excellent service"
Výhody: "Safe and fast journey."
Nevýhody: "Vegan options for everything."
Nevýhody: "They sent my luggage to a completely different state! Now I have to wait till it gets to LGA and then they’ll send it to me."
Nevýhody: "Sat on tarmac for 20 mins because we were early..."
Nevýhody: "B.S. all the Delta Boarding groups. Geez, have you lost all common sense! C'mon... I understand the ill/med conditions passengers. How about 1 kid, then 2 kids then 3 kids, w/ cataracts, bladder probelems, Platinum, Gold, Silver, Paper, Plus 1, Plus 2, Main Cabin 1, 2 and 3."
Nevýhody: "The coffee could’ve tasted better."
Výhody: "Friendly fast service to Albany"
Nevýhody: "The EXTRA upgrade price from coach was a little bit better than economy coach but not much."
Nevýhody: "No meal option and my video screen volume did not work"
Výhody: "All was good"
Nevýhody: "All was good"
Nevýhody: "It was perfect."
Nevýhody: "Being on time"
Výhody: "Lots of in flightentertainment options"
Výhody: "There was an agent named Christopher working at the Delta terminal in San Diego, and he was tremendous to work with."
Výhody: "see above"
Výhody: "Everything went smoothly. Baggage was at carousel before we were, a first."
Nevýhody: "Everything was fine."
Výhody: "Nicer plane"
Nevýhody: "One stewardess almonds mowed me down with cart"
Výhody: "very nice and willing stewardesses"
Nevýhody: "tragic little place for legs, lack of space"
Výhody: "Quick and easy."
Nevýhody: "It was scheduled so late at night."
Výhody: "Excellent very good"
Nevýhody: "Good service excellent"
Nevýhody: "Bad information about delays"
Výhody: "Swift travel!"
Výhody: "liked the pods in delta one"
Nevýhody: "wish the pods were a little longer for sleeping. it your 6'1 or taller you can't completely stretch out"
Výhody: "Not much to like"
Nevýhody: "Poor customer service, panicking customers for nothing and just general lack of consideration for paying customers. Definite turn off to Delta. Not planning to use this airline agaon"
Nevýhody: "Hard to get comfortable even in easy comfort but easy comfort is better than typica arats."
Výhody: "Layout of aircraft."
Nevýhody: "USB port barely accessible. Also, it didn't seem to work."
Výhody: "on time, clean, prompt."
Výhody: "Able to watch an interview. Then part of a movie which makes the time fly."
Nevýhody: "Late departure. Late arrival. So I got my car and landed in terrible traffic. Which I had hoped to avoid."
Výhody: "I appreciated the kindness of the staff at each of our stops. From beginning to end they were polite, helpful, and kind!"
Nevýhody: "Seating was tight"
Nevýhody: "The food was supposed to be hot chicken was served cold"
Nevýhody: "See above."
Výhody: "On line customer service was very courteous and helpful."
Nevýhody: "We waited overnight in the airport without even an offer of accommodations, toothbrushes, meal vouchers, etc."
Výhody: "Airplane was good, boarding was fast."
Nevýhody: "Did not have the fruit and cheese plate."
Výhody: "Very friendly and efficient. Food was hot and red wine excellent."
Nevýhody: "Boarding of all economy passengers was done on first come and stand in line, first served basis with no zone separation. This caused aisle congestion. I was randomly asked to check in my standard size carry one although many passengers with larger bags were allowed to take them with them. Overall there was a lack of planned approach."
Výhody: "Even though it was economy class, I was able to sleep because it was very comfortable."
Nevýhody: "Not sure, I slept the whole flight."
Výhody: "The food was excellent, and the crew was nice"
Nevýhody: "There was a delay on the boarding and they didn't provide a reason."
Výhody: "Nothing. It didn't happen."
Nevýhody: "Flight to Frankfurt from Denver could have been on time so we would've made this flight to Prague."
Výhody: "The crew was great. Very friendly and provided excellent services. I was surprised that they serve food (a cheese sandwich) and drinks for a 40 mins flight. That would have never happened in the US"
Nevýhody: "We had to take a bus to get to the airplane from the terminal, which was no big deal. The bus driver was a little rough though."
Výhody: "There were many comforts to the plane even in economy."
Nevýhody: "There is little leg room in economy for someone over 5’11”"
Výhody: "Entertainment on Detroit flight was great as well as the seating, food, and crew.."
Výhody: "Great service, great crew! If available, will choose Lufthansa for my next flight! Friendly crew, smooth flying, great entertainment choices."
Výhody: "Once again the crew was great and helped me find a place to stow my carry on since I was in the emergency row. The snack was also very tasty."
Nevýhody: "Connection very very tight and stressful Had to run to connecting flight and just made it by <1 minute"
Nevýhody: "Boarding was a zoo as the system was down -not very organized either. There was one crew member who was extremely rude and even as people boarded by her section did not greet people. Skipped a few rows with drinks and then told them there was no time to bring even a glass of water. Fortunately another crew member (who we also asked as they went by) brought water to those she had skipped who wanted it. My TV monitor was not working. Aging planes - need a thorough cleaning. The announcements were garbled and very difficult to hear."
Výhody: "Crew. Courteous, engaging and supportive, of-course with a smile."
Nevýhody: "Nothing on this flight"
Nevýhody: "WiFi didn’t work most of flight and when it did required payment."
Výhody: "Crew friendly"
Nevýhody: "Waiting in the line long then expect"
Výhody: "Very pleasant experience. Seats were comfortable! Nice to get a pillow and blanket at each seat. Also that the tv had a space for a USB plug!"
Výhody: "Crews were very friendly"
Výhody: "Flight was on time, boarding went smoothly. Seats not too comfy, knee room seems to be shrinking with every flight (transatlantic routes mostly)."
Nevýhody: "I like wathcing European movies (German, French, etc.) when flying LH, but unfortunately they rarely have English subtitles."
Výhody: "Great business class seats. Plenty of room and comfortable."
Výhody: "I arrived at my destination completely unstressed."
Nevýhody: "Security checks, but this is unavoidable"
Výhody: "The temperature was moderate, not as cold as ususl. Stewards were very nice."
Nevýhody: "Our seats were at the very back and the flight was quite bumpy at times. It left a bit late due to passengers not showing up and having to remove luggage. They wouldn't allow my husband to use his backpack as a personal item he had to count it as a carryon despite others having more carryon items."
Výhody: "food, entertainment and most of the crew was great"
Nevýhody: "Early boarding and then got yelled at for showing up 3min after official boarding time on ticket. no air vents for each seat. massive heat in airplane while waiting for taxiing"
Výhody: "Everything. The flight was great and the staff were awesome. Thanks Lufthansa."
Nevýhody: "Nothing, all was great."
Výhody: "The service was fast. The employees were kind."
Nevýhody: "Food on flight Detroit - Frankfurt was terrible."
Výhody: "Crew was very helpful."
Nevýhody: "Food for Indian vegetarian meal was very poor. Idea of chickpeas in transatlantic flight is not good! Crew did help out and offer another option!"
Nevýhody: "the flight info was off"
Nevýhody: "entertainment was not working! the flight to Frankfurt was late and I missed the connection to rome! crew told me to run for the connection but ad the gate they told me they had already put me on a later flight! no need to run like crazy across the airport if they had me already booked me on a later flight! missed my train connection in rome to bari...asked the airport lufthansa rep. to put me on a flight to bari but they told me they couldn't do it although there was a flight available!"
Výhody: "Comfortable seats, good leg room, pleasant staff"
Nevýhody: "We were late arriving in Prague and then waiting for my luggage only to realise after waiting till the very last luggage THAT my luggage was left in Frankfurt and I didn’t get it til 21.00hrs - totally ruining my plans for my first night in Prague!!!!"
Výhody: "WiFi on long flight from Detroit to Frankfurt"
Výhody: "Service is outstanding in economy and puts US airlines to shame. Lufthansa is the best way to fly to Europe."
Nevýhody: "Clearing passport control in Frankfurt is very slow. The setup is not very good for a world class airport. You need to give yourself at least an hour."
Výhody: "Tans it time to Amman is too long and that is the most distressing"
Výhody: "Comfortalble trip"
Nevýhody: "Boarding delay"
Nevýhody: "Not well organized and food is unhealthy"
Nevýhody: "Being asked, when other passengers were around me, how much money I cary with me. This is a dangerous thing. I don't know whom I travel with, and I felt at risk knowing that other people know how much cash I have with me. Plus, the money were counted on the passageway to the plane, with people walking by. I strongly believe that you should change the method you ask and check passengers for cash. I heard other details that I shouldn't hear from another women who was also checked. What I ask is PRIVACY."
Nevýhody: "Lufthansa never treats Prague as a destination almost always off stand, it never does this to a internal German flight always late arrival frustrating"
Výhody: "Very efficient, clean and comfortable."
Výhody: "When in the air crew attentive"
Nevýhody: "Late boarding after allowing priority customer to board, Crew then took ages to start to finish boarding and taxi , Plane sent to furtherest runway, Made little time up,"
Nevýhody: "Boarding was in organizes."
Výhody: "The flight from DTW to FRA was made that much better by a particular flight attendant who actually remembered it was my first time flying. She checked with me personally as we were disembarking in FRA to see how my flight was. I unfortunately did not catch her name, but she was the highlight of the flight. If I fly again, I will definitely fly Lufthansa for flight crew like her. I skipped the evening meal as I was feeling unwell, but I had the breakfast. The fresh fruit, and especially the watermelon was delicious. There just wasn't enough of it."
Nevýhody: "The seat cushion was rather stiff and made the 8-hour-long flight just a tad uncomfortable."
Výhody: "Everything was totally fine but nothing was noteworthy."
Nevýhody: "Plane was a little old and uncomfortable."
Výhody: "On time and friendly crew"
Výhody: "The food was good and the crew members were very friendly and caring."
Nevýhody: "My flight was delayed by about 2 hours but we still made it to Germany with enough time to catch the Moscow flight and check out the duty free stores."
Nevýhody: "Poor cabin crew behavior. Gate agent kind of reprimanded passengers to carry only one bag to cabin almost shouting at people in Frankfurt."
Nevýhody: "No exaggeration: The crew rolled a beverage cart in front of the restroom while I was in there. I couldn't leave for about 4 minutes The food made me vomit. That's why I was in the restroom when they blocked me in My headset jack was broken. 500 movies aren't worth anything if I can't hear them"
Výhody: "The live streaming of the NBA finals game on the flight was excellent."
Nevýhody: "The check in process was incredibly inefficient. I have never had to wait so long to check in my bags. The attendants were chatting and laughing while not helping customers and customers were unfairly taken from the middle of the line to jump the queue."
Výhody: "Plane, amenities, crew, flight...all 5 *s"
Nevýhody: "Travelers should be aware getting around that terminal is counterintuitive and not efficient at all....Gate was crowded and confused....I don't understand the point if it's design....also not the place to exchange money...use ATM's"
Výhody: "Boarding process, food and entertainment were excellent."
Nevýhody: "Seats seemed a little small, even for economy."
Výhody: "Great flight service, lots of good food, and plenty of fluids."
Výhody: "Thank you very much for taking care of my mother she is 79 years old doesn't speak English. and needed wheel chair. and she was thrilled happy and very comfortable thruw all your flights. I want to thank you personally from the bottom of my heart because it's very hard for me to send her overseas with her condition and no language. you guys awesome thank you very much again."
Výhody: "I usually fly Delta, and was amazed how much nicer Lufthansa is than Delta. I'll plan to use LH more often in the future."
Nevýhody: "The airline lost my suitcase and deliver it only 72 hours later... They refused to give me proper compensation for items that were broken..."
Výhody: "The plane size & comfort was excellent. The staff were very friendly"
Výhody: "Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!"
Nevýhody: "Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM"
Výhody: "Usual faultless KLM experience"
Výhody: "Excellent crew, good food & movie selection."
Výhody: "The crew were excellent and seats were comfy."
Nevýhody: "Headphones for the entertainment centre.could have been better. Sound quality not great."
Nevýhody: "Everything was good"
Výhody: "Great crew, comfortable seating with enough leg room."
Nevýhody: "Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated"
Výhody: "Seat comfortable"
Nevýhody: "Flight was delayed and overhead bin space was very small"
Výhody: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"
Nevýhody: "We had 4 hour delay causing a stop over at 3am. So yeah"
Nevýhody: "I bought tickets thrue you for me two months ago Iit went well but on the last few days I also bought ticked for my brother and his wife and it was a disaster night mare for them bound for Montpellier too to attend a wedding the damn suitcase didn’t get to final destination it was at Orlando but got"
Nevýhody: "If only there was a way to be able to lie down and sleep - you would be pioneers in aviation"
Výhody: "Friendly staff"
Nevýhody: "Security check at gate; No priority"
Výhody: "All good"
Nevýhody: "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"
Nevýhody: "The flight advertised meals..a small pastry was served an hour into the flight. I asked when the meal would be and was told a few hours...which turned out to be breakfast..i wated all night for food that only came an hour before landing. Now hungrey and tierd.I.will not be flying klm ever again !!"
Výhody: "Efficient crew"
Nevýhody: "Long, slow line at check in. Not many new movies or tv shows"
Nevýhody: "Food had only vegetarian choices. No charging place and ambiance was noisy"
Nevýhody: "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."
Výhody: "She was cheerful and genuine. I have dietary restrictions but was unable to preorder a meal. She went out of her way to find an available meal for me. I also saw her bring other passengers extra snacks and drinks."
Nevýhody: "Cramped seating."
Výhody: "Friendly in-flight personell"
Nevýhody: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"
Nevýhody: "Customer service"
Výhody: "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
Nevýhody: "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."
Výhody: "Due to lightening bolt strike our pre-Y2K era plane got switched out with a newer plane with modern media delivery at the seats."
Nevýhody: "This caused a two hour delay in boarding and another 30 minutes on the JFK T4 tarmac. Same crappy headphones so it wasn’t the"
Nevýhody: "The 767 is configured oddly and th business class seats are so narrow it feel like you are sleeping in a coffin"
Výhody: "Very friendly service!"
Výhody: "Decent seat size. Sorta slept the whole flight."
Výhody: "Seats were comfortable"
Nevýhody: "Flight was delayed by 2 hours. Could have gone to Amsterdam and come back in that time"
Výhody: "Helpful and smiling cabin crew."
Výhody: "Got to Amsterdam on time and everything was great including the staff"
Výhody: "Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight."
Výhody: "Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam"
Nevýhody: "Per usual, KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Strange choice of in-flight movies; no accounting for taste, I guess."
Výhody: "It was so easy to board and I had no inconvenience. It took 4 minutes from when I said goodbye to my family till when I was at the front of the gate."
Nevýhody: "Nothing! It was all great!"
Nevýhody: "Flight delayed by one hour which meant I missed by train at Southampton by 10 minutes and subsequent bus connect home. Next bus would have been 2 hours later so 45 minute walk home from train station. Didn't bother with food offering, put off by that supplied from Hannover to Schiphol."
Výhody: "Catering is ok"
Nevýhody: "Seats comfort really old school"
Výhody: "Jet airways flight till mumbai"
Nevýhody: "Poor legspace in Klm flight till Amsterdam"
Nevýhody: "KLM had bumped us to a later flight for no reason and again we had to call with a long wait to get our original connection restored, However, we did not get boarding passes during checking in Europe and thus had to go outside security in Detroit to the main check-in gate and wait 30 minutes to get the error resolved. Then it was back thorough security and a rush to the gate to get there in time to board. Lost our original seat assignment and wound up in the last row at the tail of the plane. Extremely poor coordination between KLM and Delta who operated the flight."
Výhody: "Efficiency and speed of boarding was acceptable. I have no complaints about that aspect. The Comfort+ seats were worth the upgrade, pretty comfortable and reasonable legroom unless you have a big carry on stowed under the seat in front of you."
Nevýhody: "The first announcement they made to all of us in the economy section was thay they did not have any headphones for anyone but business class. I was told when I booked the seat that the headphones would be complementary. So I did not bother to bring any assuming they were going to keep their word; I figure I'd make it work and watch a movie without sound. If that isn't bad enough midway through my nine hour flight my monitor went out and would not turn back on."
Výhody: "staff hospitality, cleanness of the cabin and toilet and punctuality of the flight"
Nevýhody: "lack of meal options"
Výhody: "Wide selection of entertainment, food was good."
Nevýhody: "Boarding unorganized, but that may have been more of a passenger issue then KLM"
Výhody: "Very good flight, excellent service and good food."
Nevýhody: "The crew on the Lagos Amsterdam route (in economy) are particularly unfriendly and brusque. This is my experience each time i fly this route in economy"
Výhody: "Enough space good wine and on time"
Výhody: "Was able to check in online, very convenient and easy to access site."
Nevýhody: "I didn't go on this flight, unable to leave Seoul (to Beijing) with China Southern."
Výhody: "10 hour flight - I was well looked after, regular drinks, the food and snacks were good enough and tasty. The in flight entertainment was good - latest movies and worked a great variety of tv, books and movies. The airplane was modern and comfortable"
Výhody: "Almost missed flight due to line at customs and having to pick up suitcase and check in again, they did wait for me though"
Výhody: "Food service was very good - and the crew kept going even after we hit turbulence. I'd already been served, but I know from past experience with other airlines that there's nothing worse than smelling the hot food and being told that service is being discontinued,,,,while you're now hungry"
Nevýhody: "Lisbon airport was stressful, perhaps more guidance before releasing us into the melee. I found an Air Portugal email about Lisbon Airport just now"
Výhody: "Nothing, Air Portugal is the worst I have ever experienced. Never fly Air Portugal, you have been warned."
Nevýhody: "A different airline"
Výhody: "Comfort and cleanliness of flight."
Nevýhody: "Both flights did not have any general vegetarian options in snack or main courses. There was no option online to submit a meal request and as booking last minute travel and in a foreign country, it was not possible to contact Air Portugal via phone. If the flight offers snack and two meal options, at least one should be vegetarian to accommodate this common population of passengers."
Nevýhody: "Was exelent"
Výhody: "All was well from checking in to baggage claim."
Nevýhody: "A delay of about 20 mins"
Výhody: "The crew was great."
Nevýhody: "My baggage did not get delivered to the final destination, that could have been handled better."
Výhody: "everything from the boarding and check-in process to in flight comfort."
Výhody: "On time, not expensive"
Nevýhody: "Really uncomfortable seats, no tv"
Nevýhody: "Delayed! Got home around 3am. This shouldnt be like this. Precautions need to be taken."
Nevýhody: "bumping and no coffee"
Výhody: "I loved how the entertainment was complimentary and there was a wide selection of movies, TV shows and music. I’m used to having one or maybe two movies to choose from but TAP has an entire movie library on the back of each seat. I watched 3 new releases on my 7.5 hour flight. The food was also tasty and I technically had two meals. Great job, TAP!"
Nevýhody: "The only thing that could be improved is the boarding process in the Lisbon airport. The boarding time for the flight was one hour before takeoff and the gate area was too small to hold the total number of people taking the flight. We also didn’t board until 30 min before the flight so passengers were waiting in one big crowd because it was impossible to find a seat or to even form clear lines for boarding."
Nevýhody: "At checkin in Miami, Agent at the counter was utmost arrogant with no customer skills whatsoever, lack of manners, the whole counter operated like some bad dream circus. Luggage fee you learn about at checkin is the cheapest scam ever!"
Výhody: "Seats were Comfortable"
Výhody: "Food and staff"
Výhody: "Not too many people"
Nevýhody: "Was delayed. Too long waiting for luggages"
Výhody: "Good service, nice meal."
Nevýhody: "No USB ports or movie choices. Entertainment screen very small."
Výhody: "food and comfort was okay.."
Nevýhody: "Outbound flight - Miami check -in personal was extremely unfriendly for no reason - got charged $160 - although have not received an upgrade - the connection flight had 3h delay- resulted and 8h waiting time at the Lisbon airport after an already 10h flight"
Výhody: "Nothing. Their mistakes caused an awful experience. And a 24 hour trip from the east coast to Italy is ridiculous."
Nevýhody: "I was livid by their unapologetic nature, their disorganization, their delays, the fact that every customer service agent said something different, the fact we had to pay for bags twice as a result of their delays. We should t have to do extra work to get reimbursed after the fact. They should not charge us right the. and there. It’s stealing. They cost us money and we didn’t get what we paid for."
Výhody: "the crew was amazing and very polite"
Nevýhody: "the screens weren’t touchscreen and the headphones had to be held in a certain position to work. they also charged us the monthly salary of a mcdonald’s employee for bags..."
Výhody: "The check in was smooth and boarding was quick"
Nevýhody: "We had problems with TAP up front related to baggage fares and them keeping the $85 I paid for my son who is 2 meters tall to be in an exit row and then assigned to a different seat. He was miserable for almost seven hours."
Výhody: "Flight crew was friendly."
Nevýhody: "Not being told up front of having to pay for my luggage. First I was over charged on departure ($90.00) and also having to pay on return flight. Travel agent never made us aware of this."
Nevýhody: "You can't reach them via phone and they are horrifically slow and difficult to get ahold of."
Nevýhody: "1) I tried several times while traveling but was unable to figure out how to choose a vegetarian option for the flight. When I called customer service, after a long hold time, the woman I finally spoke to told me it was too late to order vegetarian and refused to help me. I have never flown another airline (Air India, Turkish Air, United, American, China Southern, etc., etc.) that did not make this easy to choose during booking or check-in and that did not already have a standard ovo-lacto vegetarian option on the regular menu. Vegetarians practice for all sorts of reasons, including religion and health needs. It's unacceptable to make it so difficult to meet your meal needs while trapped on a plane for nine hours. 2) The check-in agent did not know the rule about all remaining seats being opened for passenger choice three hours before booking and insisted we had to pay to get aisle seats despite one of us having a health problem necessitating her standing up and walking every 45 minutes. Then another agent told us we couldn't choose seats for free for our Porto to Newark flight when we check in for our Madrid-Porto flight because it wasn't technically three hours before the Porto-Newark departure. But how were we supposed to choose seats for the Porto-Newark flight three hours in advance if we are in an airplane flying to Porto at that time? This makes no sense. Seats should be opened for every leg of a same-day journey at the same time. The agents were unhelpful and unsympathetic. 3) This was an old plane without options to choose a film or show to watch. Instead, passengers could flip through a few channels and hope to find something of interest that was already playing -- there was no way to begin a film or show from the beginning if you landed on it in the middle of its running time. I cannot recommend TAP Portugal to any of my friends, family, or colleagues after this experience."
Výhody: "since it was an older plane maybe it had more leg room"
Nevýhody: "poor quality video and sound for watching movies on long flight attendants were brusque and ignored most passengers(except the ones with special meals) we were on connecting flight with little time in between to grab water or snack - so we sat on this flight for over two hours before we got any refreshments. Some passengers got refills before we got one. Poor execution. we had to check two bags on connecting flight (which we didn't have to do before) and it cost us time and money. Also they lost the two bags - got several days after we got back from trip huge line at immigration - we waited almost two hours will not travel on TAP again"
Nevýhody: "This airline company was looking like a scam. I was refused the flight. Then promised compensation, which was then refused again. Treated like kettle. Simply corrupt company."
Nevýhody: "My flight to Miami was delayed due to weather. I missed my connection to LHR, therefore missed my TAP flight to Portugal. I called TAP (before the flight) and they would not change the flight because I went through a travel site. My $240 ticket was lost, and I had to pay over $900 for a new one. I doubt I will use an internet site again because I will unlikely get a refund and it was impossible to change the ticket. Feel awful!"
Nevýhody: "No USB port"
Výhody: "staff was fine. Food was kind of tasty."
Nevýhody: "seats were quite small. no onboard entertainment."
Nevýhody: "The service was below average, nobody seems to be eager to assist. The food that was offered on the flight was below expectations. The company should work on improving customer care"
Výhody: "Plane was delayed. Crew made no effort to keep us informed. Had to stand in the hot sun for almost an hour."
Výhody: "Good staff, Quick flight, Easy flight no problems. The biscuits are tasty."
Nevýhody: "Seats need an inch or two more leg room for me, the biscuits they gave out were tasty but would of been really nice to have a sandwhich. But that's air travel these days. There was a slight problem with the air craft before we took off. Air conditioning was off and the door were closed while we sat there for 15 mins. They kept us well informed though, not the end of the world."
Výhody: "Well done...when other airlines offer nothing!"
Nevýhody: "Slight delay in boarding... but arrived on time"
Výhody: "I did like the crew and food were great!"
Nevýhody: "I am very unhappy as I paid extra for my seat selection and did not get a window seat. I will be following up about my complaint"
Nevýhody: "They cancelled the flight, losted the baggage and couldn't help to resolve the problem. They also lied about the flight they wanted to replace to solve the problem which even didn't exist in their company. So, I will never ever take the flight from this compound again."
Výhody: "The plane both took off AND landed. Bom!"
Nevýhody: "Lisbon Airport needs best practices tidy up: layout, cleanliness, boarding process is not good. Passport Control is much improved over last summer: all positions were manned today!"
Nevýhody: "After we had to turn around to BOS because of a technical issue with the plane, the customer server was really unhelpful! I ended up figuring out a completely other flight, through another airline and booked myself on that flight. I worked with this Airline almost an hour to get myself on it and then it seems that it took TAP Portugal that hour PLUS SOME to suggest alternate flights to other stranded passengers."
Výhody: "Comfortable seats, no extra charge for blanket and pillow, gluten-free meal was quite good, provided water throughout the long flight, in-flight entertainment offered fairly recent movies, cabin crew were respectful."
Výhody: "Stay away from TAP. I wish the people at the counter were just rude - they were tormenting us and lying to me about my luggage. When they found out I insisted on not checking my bag, they told me they would "keep it" in the meantime. Turned out they went ahead and threw the bag onto the plane. We ended up having to go find it at lost and found. They initially told me it was going to only take 5-10 mins to retrieve my luggage, but then 40 mins passed and still nothing. My poor mom had to wait by the empty belt - and boarding started and the luggage still wasn't there. They forced us to pay 35 euros (it's principle, not the money) when their policy said nothing about it when I booked it on the website. My mom was in tears and I had the worst few hours of my life. TAP - you are disgusting. It takes a lot for me to be upset but you really did everything out of your way to make us suffer. Even told us we might have to miss our flight. You put a huge dent on my trip."
Nevýhody: "Please see above."
Výhody: "New plane. Great service."
Nevýhody: "Seats are very small. No entertainment system."
Výhody: "TAP and the personnel from TAP were fantastic."
Nevýhody: "The Dutch/KLM gate agents were horrible. I was treated rudely and unprofessionally."
Výhody: "Great flight! Unexpectedly good amount of food and good entertainment. On time. Seats were comfortable w good room."
Nevýhody: "Boarding was pretty disorganized and crowded and seemed like it took even longer than it normally takes. we were lined up for a while before boarding initiated."
Výhody: "Easy check in and bag handling"
Nevýhody: "i could had something sweet, but it was ok anyway"
Výhody: "Crew were friendly, and the food and wine were good."
Nevýhody: "Almost not enough leg room to fit in the seat, boarding was a confusing process on both legs."
Výhody: "The service was excellent. The help on board was extremely professional and polite. There was plenty of leg room and the bathrooms were fairly large too."
Výhody: "Great service, spoke English, and offered a meal for the flight! Fantastic, will fly with TAP Portugal again."
Výhody: "Flight was overbooked. TAP Portugal removed me from the flight without warning (I was already at the airport, with plenty of time to spare), and is now making it nearly impossible to get a refund. Would NOT recommend flying with them."
Nevýhody: "Lisbon airport. Very antiquated, under-developed compared to other European capitals. Also, for major inter-city flights, it shouldn't be necessary to use external stairs to board a plane these days!"
Nevýhody: "Flight was way late."
Nevýhody: "TAP rebooked on SATA flight to Boston. There was no inflight entertainment for a 7 hr flight! not even one small TV where you could watch. The food was chicken but it came with pork which i cannot eat. Upon arrival to Boston they lost my luggage and did not seemed concerned when i reported it. There were several outfits for family members for a religious holiday in a few days. They promised a call back regarding my luggage but they never called. The number i was given didnt work. I had to call several numbers before i was able to find someone to discuss my luggage with. The lady on the phone told me it was probably because I switched from TAP to SATA. However I didnt choose this change, TAP rebooked me. They could not assure me they would find or call me back. i ended up getting it back 6 days later. without an appology or any kind of compensation."
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