Pokročilá dezinfekční opatření
Každodenní čištění a instalace palubních HEPA filtrů pro lety z Florencie
Vueling a Iberia neuplatňují poplatky za změnu a zrušení rezervace pro lety z Florencie do České republiky. Podmínky zkontrolujte na konkrétní stránce pro rezervaci.
Pro tuto trasu nejsou k dispozici žádné přímé lety inzerované na stránkách KAYAK. Nejkratší délka letu s přestupem je 1hod 35min.
Většina cestujících ze země Florencie musí při vstupu do destinace Česká republika předložit negativní test na COVID-19 a/nebo podstoupit karanténu.
Zjistěte více o cestovních omezeních pro destinaci Česká republika
Na cestující ze země Florencie se při vstupu do destinace Česká republika nevztahuje karanténa.
Většina cestujících ze země Florencie musí předložit negativní test na COVID-19, který podstoupili před příletem do destinace Česká republika.
Současná nařízení pro cestující do destinace Česká republika, kteří podstoupili očkování:Většina cestujících ze země Florencie může do destinace Česká republika vstoupit, ale je možné, že bude stále muset předložit negativní test na COVID-19.
Roušky:Jsou nezbytné ve vnitřních prostorách a hromadné dopravě.
Restaurace:Vstup na území povolen
Bary:Vstup na území povolen
KAYAK je vyhledávač pro cestovatele. To znamená, že prohledáváme web, abychom pro naše uživatele našli ty nejlepší ceny. Zpracováváme více než 2 miliardy vyhledávání letů ročně a jsme tedy schopni zobrazit širokou škálu cen a možností letů do České republiky.
Cenová předpověď KAYAK používá předchozí data s cílem určit, zda je pravděpodobné, že se cena letu do České republiky v následujících 7 dnech změní. Uživatelé tak mají lepší představu o tom, zda je lepší s rezervací počkat, nebo rezervaci provést ihned.
KAYAK Mix vám umožní kombinovat různé jednosměrné letenky, díky kterým oproti tradiční zpáteční letence ušetříte. do České republiky tak můžete letět s jednou leteckou společností a zpět s jinou leteckou společností.
Termín cesty není pokaždé fixní. Pokud termín vaší cesty není zcela pevně daný, díky funkci flexibilní termín uvidíte všechny dostupné možnosti letů do České republiky až tři dny před/po preferovaném termínu. Můžete si tak vybrat let, který vám nejlépe vyhovuje.
Skóre na základě recenzí zákazníků KAYAK
Výhody: "The crew was good, not amazing and the seats were adequate, not generous. The food was sppealing."
Nevýhody: "The whole experience was positive."
Výhody: "Very friendly and cooperative crew. Entertainment is well upated with latest media."
Nevýhody: "Delayed flight."
Výhody: "Both the flight crew and the flight attendants were great. It was the smoothest landing I have had it quite dome time"
Nevýhody: "The flight was cancelled and Florence airport staff was extremely incompetent and unprofessional. I spent 12 hours in the airport before getting to Zurich. Won’t get to Chicago until 24 hours after my planned arrival. If I something important then hell would’ve been raised."
Výhody: "The crew was terrific and friendly as I expected."
Nevýhody: "I have no other suggestions here since I'm pleased with the flight and services."
Výhody: "Even though we flew through turbulances the crew was able to manage their tasks. Plus beautiful stewardess."
Výhody: "Very friendly, without being intrusive. Responsive and happy."
Nevýhody: "The plane from Milan to Zurich was wonderful, light airy and felt like a new plane."
Výhody: "Enjoyed the surprisingly good vegetarian hot meal, wine, and chocolate! (And silverware) Said to us they cared for passengers and the environment. A much better overall experience than with United!"
Nevýhody: "Plane did not have a place to switch to the other aisle without disturbing passengers or crew! You need to move a tad bit on such a long flight!"
Výhody: "Nice crew, lot of space"
Výhody: "Good, in-flight entertainment"
Nevýhody: "There must be a way for crew to intervene and help parents with screaming infants or disruptive children. The flight noise/comfort was miserable"
Výhody: "The service and THE FOOD WERE GOOD !"
Výhody: "Always on time and professional crew!"
Výhody: "The crew and flight"
Nevýhody: "No airconditioning while waiting on the shuttle bus to the plane"
Výhody: "The buttered pretzel was nice, and different."
Nevýhody: "The plane seats are closely spaced. I'm not heavy but am tall, so the row spacing isn't the best. The cattle call boarding is not desirable. Would prefer zone boarding."
Výhody: "The crew was very attentive and friendly. For the price the seats where comfortable."
Výhody: "The booking to a new flight was seamless."
Nevýhody: "We had to take a different flight on Lufthansa which had a whole list of it's own problems."
Výhody: "The length of the flight"
Nevýhody: "3 of our 5 suitcases were out of luck to make it.. they damaged our 2 new luggages and the third one.. we only realized at home... now I have to deal with that too so I will be with Swiss on my mind for a while.. never again!!!"
Výhody: "Easy, quiet boarding and flight, USB port available, audio and sound were working, nice movie selection. Friendly and helpful crew, assisted with cough crisis"
Nevýhody: "Seats from JFK to Zurich were a little bit squeezed."
Výhody: "Very professional!"
Výhody: "Four economy short-hauls in two days: That extra tad legroom (A321, A320, CS100) Planes are very clean Good quality snacks Great staff"
Výhody: "Super service, nice crew. On time and flawless baggage transfer to my final destination. Could not be more pleasant experience. I would recommend travel with Swiss to all travelers. Thank you"
Výhody: "Crew was courteous."
Nevýhody: "I did not like they were so strict with the carry on luggage and stopped us at the TSA"
Výhody: "Very short flight so little to write about."
Nevýhody: "We've got no complaints."
Výhody: "Food a, entertainment and crew were really good!"
Nevýhody: "Boarding was chaose and seats were tight."
Nevýhody: "Booked four flights from Zurich to Prague, but plans changed. No way to get a refund or cancellation although I tried two weeks beforehand. Disappointing to say the least."
Výhody: "Comfortable....customer-service oriented staff. Enjoyable food, and entertainment."
Nevýhody: "Only thing that could have been easier is to offer more self check-in options at the airport. Very courteous staff, and wait wasn't extremely long."
Nevýhody: "Only one agent to check in economy passengers two agents for first class and 2 or 3 for special needs. There were many more economy passengers and it took a lot longer to be serviced more agents for economy would have been more equitable"
Výhody: "On time great crew. Free wine that is Swiss air."
Výhody: "The Swiss personnel both on board and off (check in) were courteous, efficient and very nice."
Výhody: "Everything ran like clockwork"
Nevýhody: "I would have like an announcement to let me know what times food will be served. I woke up just as the crew had passed my row for breakfast and then couldn't get the attention of the lady to serve me breakfast. A vegan option for the menu would be excellent. The leg room on the plane was also very reduced for an 11 hour flight. I wish I would have been offered to pay an additional amount and upgrade to the business class. This option was never offered to me at check-in."
Výhody: "I liked the comfort of the aircraft and entertainment"
Nevýhody: "That there was a delay which wasnt announced which meant i had to get through an new airport in a hurry for me to get connecting dublin flight. When i got to boarding gate everyone was boarding found this extetemly pressuring"
Výhody: "The Crew was wonderful."
Výhody: "Very little"
Nevýhody: "I paid extra for seat selections and then they did not give me those seats."
Výhody: "Food and entertainment"
Nevýhody: "Mobile app wasnt working for me"
Výhody: "Seat spacing better on the short flight than the long flight -- where is the Swiss logical thinking ---- apparently this is a myth"
Nevýhody: "Swiss boarding is a Charlie Foxtrot"
Výhody: "Brand new plane, with ultra modern seating. We had a lot of room."
Nevýhody: "We sat in the plane for 40 minutes before takeoff"
Výhody: "Kind and efficient service. Help to board and disembark Good communication. Great customer service."
Nevýhody: "It took some time to get our gate-checked wheel chair, but I have to say, they went out of their way to help us find it."
Výhody: "The chocolates shaped like soccer balls. The fantastic icecream"
Nevýhody: "Boarding procedure for business class with being held up in a small holding space"
Nevýhody: "My baggage never made it on my first flight due to a strike by Swiss airlines crew. The flight was delayed and we were told it was because there was less crew and it was taking some time to get our baggage on the plane. Due to the delay, I missed my connecting flight and was rescheduled for a flight the following day. When I went to get my checked bags, I was told they never made it on the plane and were indefinitely in the first city (Barcelona). I was told to file a complaint once I got home (US) and then they'd forward the bag to me. I did not receive my bags until 5 full days later, in which I had to call every single day and ask to place more request to move the bags from one city to the next. If I hadn't stayed on top of it, I surely would not have received my bags. Also, when I checked my bags in Barcelona, I had to pay an extra 75 Euros for having a second bag although the weight limit was not surpassed. The guy at the counter was really nice and didn't want to charge me but due to the strike, the policy was really strict on a one bag limit. That I understand, but I did file a complaint and request to be refunded that 75 Euros since the service that I paid for was not completed on their end until 5 days later. I'm really hoping they refund me but not gunna bet on it."
Výhody: "Upgraded to business, new 777 plane, good snack"
Nevýhody: "No headphones"
Výhody: "Onboard crew was great and communication was excellent."
Nevýhody: "Gate communication was poor. Delay poorly explained. Boarding process very confusing."
Nevýhody: "While waiting for boarding I overheard a young woman, who was traveling with several companions, screaming to her mother on the phone that she and her friends had all gotten bedbugs and were in agony! She was making plans to leave all of her bags in the driveway when she got home. I discretely let boarding staff know and was told there is nothing they can do about it. They also cannot change my flight, or my seat, in the event that I am seated next to the person with the issue. They did give me a bag in which to place my carry on before storing it overhead. But once on the plane, I realized that my checked bag would be thrown in with everyone else's. In addition, I had forgotten to preorder gluten free food. The airline had nothing gluten free to offer me on a prolonged international flight and did not even offer to produce any gluten free snack (peanuts? cheese?) to tide me over. My luggage is still sitting in my car awaiting a process. However, in the unfortunate event that it has come into contact with bedbugs it may be too late :("
Výhody: "The seats were actually more comfortable on this short leg than on the much longer flight back to Boston. And the Swiss chocolate was good."
Nevýhody: "Having to pay for a second checked bag. And the refreshment (I think it was supposed to be ice cream) was awful. Also, I think it was the young pilots virgin flight. The jerky take off and bouncy initial flight was capped off with an approach to the runway for landing that was very scary, much too fast and wobbly. Thankfully the plane was pulled back up into the air, just before touch down, circled for ten minutes, and retried the landing. This time perfectly smooth and successful."
Nevýhody: "No room and very hard to get t your seat"
Výhody: "Missed flights due to driver not turned up at Bellano yesterday"
Nevýhody: "We have a new flights"
Výhody: "Even though it was economy class, I was able to sleep because it was very comfortable."
Nevýhody: "Not sure, I slept the whole flight."
Výhody: "Nothing. It didn't happen."
Nevýhody: "Flight to Frankfurt from Denver could have been on time so we would've made this flight to Prague."
Výhody: "Very friendly crew, great seats in economy with lots of legroom."
Výhody: "The crew was great. Very friendly and provided excellent services. I was surprised that they serve food (a cheese sandwich) and drinks for a 40 mins flight. That would have never happened in the US"
Nevýhody: "We had to take a bus to get to the airplane from the terminal, which was no big deal. The bus driver was a little rough though."
Nevýhody: "My 2 bags haven't arrived from Sunday 6 January till now (10 January) and all my winter clothes plus other important things are in it. I check every day with lufthansa call center but still no progress."
Nevýhody: "Lufthansa flight from Florence to Frankfurt was 45 mins late, so a large group of passengers had 30 mins to transfer from plane to bus to terminal to security to gate on other side of airport. They offered no assistance other than to say run, which we did the whole way. When we reached the gate less than 5 minutes after scheduled takeoff they said flight was closed and next flight was 18 hours later. Not one passenger successfully made the transfer. It took over 2 hours to get hotel and food vouchers, and we were forced to stay in airport Holiday Inn with now sweaty clothes and no luggage. Everyone was furious, and the entire incident could have been easily avoided in many ways, including by delaying the flight 5 mins or by providing passenger transportation at any point in the 30 minute transfer from the Lufthansa A arrival gate and the Lufthansa Z departure gate."
Výhody: "Once again the crew was great and helped me find a place to stow my carry on since I was in the emergency row. The snack was also very tasty."
Výhody: "The willingness of crew to accommodate passengers, comfortable seats very little of turbulance"
Nevýhody: "Everything was OK"
Nevýhody: "We were advised upon check in online that we could check in but if we needed additional carry on items (1 was free) we had to pay a secondary fee. When attempting to do that online we were unable to, even though it showed the price to do so online was cheaper than the price at the gate. They made us fully check these bags once we got there and we had to pay $40 instead of the 15 or so it stated online. We had to be shuttled to the aircraft and had to wait because the first bus was closed by the operator. We had to wait until the second round for the bus to come back. During the flight the pilot did not mention any turbulence however during the entirety of the flight, including leading up to the landing of the plane, we experienced extreme rocking of the plane back and forth ( I’m aware that this does occur during landings while loosing elevation but this was an extreme case of that) and caused my colleague to get motion sickness which neither of us ever get on flights. I am very dissatisfied with this flight and operations of the airline company."
Výhody: "Very comfortable journey, was a pleasure to travel."
Výhody: "Service, food, on time, everything that counts was in place."
Nevýhody: "Plane closed the gate two hours before departing. Should have waited for passengers delayed by weather and lack of a sufficient ground crew."
Výhody: "Comfortable seats, good leg room, pleasant staff"
Nevýhody: "We were late arriving in Prague and then waiting for my luggage only to realise after waiting till the very last luggage THAT my luggage was left in Frankfurt and I didn’t get it til 21.00hrs - totally ruining my plans for my first night in Prague!!!!"
Výhody: "On time arrival"
Nevýhody: "Very hot on the plane, food mediocre, flight attendants could be friendlier"
Výhody: "I enjoyed how smooth the whole flying went in the Lufthansa plane, also how quite was inside the plane compare to other airlines airplanes. I love the leg room in the plane. I impressed with the level of commitment to take passenger out the airport on time. It has definitely one of the smoothest and nice plane I have ever been so far."
Nevýhody: "The pilot when landing landed too fast and the plane lost its balance for a second but other than that everything was great."
Výhody: "Friendly crew, nice food and wine."
Výhody: "Nice airplane, good crew, nice bite to eat."
Výhody: "a normal coach experience, nothing special or bad about the flight"
Nevýhody: "was not accustomed to walking outside or taking a bus to palne, was kind of ruff due to weather"
Nevýhody: "Charges for suitcase 40 euros this rediculas"
Nevýhody: "It was a good flight, nothing I didn't like"
Výhody: "Drinks and great stewardesses"
Nevýhody: "No phone charger."
Výhody: "Staff, they served a snack on this short flight"
Nevýhody: "Flight was late, having to be bussed to the airplane and from the airplane, prefer gates."
Nevýhody: "The staff was very unfriendly and they had inconsistent rules with carry on baggage."
Nevýhody: "Lufthansa never treats Prague as a destination almost always off stand, it never does this to a internal German flight always late arrival frustrating"
Nevýhody: "The second flight they board us then left us on the bus in the parking lot for 25 minutes breathing airplane fuel."
Výhody: "Very efficient, clean and comfortable."
Výhody: "When in the air crew attentive"
Nevýhody: "Late boarding after allowing priority customer to board, Crew then took ages to start to finish boarding and taxi , Plane sent to furtherest runway, Made little time up,"
Nevýhody: "I booked through Kiwi.com and they couldn't handle my special food request (kosher meal). Somehow it didn't reach Lufthanza at all. As a result I had nothing to eat during the entire transatlantic flight."
Výhody: "Absolutely the worst flight land and air stewards i havr ever seen. Would never flu with them againrude groun personel"
Výhody: "Staff was very friendly."
Nevýhody: "Too short of flight for entertainment rating, or food."
Výhody: "Lufthansa did put us up in a nice hotel after we missed our connecting flights."
Nevýhody: "While the delays associated with the flight weren't Lufthansa's fault, they could have kept us better informed as to what the plan and potential alternatives were."
Nevýhody: "I am tall and the seats are too close together."
Nevýhody: "Boarding was in organizes."
Výhody: "Everything was totally fine but nothing was noteworthy."
Nevýhody: "Plane was a little old and uncomfortable."
Výhody: "The crew was friendly. They offered half a sandwich and drinks which was unexpected (and delicious)for a short flight."
Nevýhody: "There was no negative only positive, two thumbs up....."
Výhody: "The crew was great, food options were solid so was entertainment"
Nevýhody: "I purchased online usage and was charged but wasn't able to access online services at all. I asked the crew if they could refund me but they were unable to help me out. So I was charged $25 for a service I was unable to use and unfortunately I was counting on being able to use the online service for work."
Nevýhody: "No exaggeration: The crew rolled a beverage cart in front of the restroom while I was in there. I couldn't leave for about 4 minutes The food made me vomit. That's why I was in the restroom when they blocked me in My headset jack was broken. 500 movies aren't worth anything if I can't hear them"
Výhody: "Plane, amenities, crew, flight...all 5 *s"
Nevýhody: "Travelers should be aware getting around that terminal is counterintuitive and not efficient at all....Gate was crowded and confused....I don't understand the point if it's design....also not the place to exchange money...use ATM's"
Výhody: "Lufthansa was a great experience we got to SFO check in was a breeze it took about 15 minutes, security was also a breeze."
Výhody: "The food tasted really good and especially the bread was much more appealing than on our previous flight. The flight attendants were very efficient and attentive. I liked that they asked the person in front of me to put his seat up during the meal time. That helped me eat more comfortably. Entertainment options were extensive."
Nevýhody: "Boarding was delayed and was tedious. It took forever because there was not an orderly line and just a jumble of people. We had to show our passports 3 different times between check in and boarding. People had put their passports away, then had to get them out again at the gate. That slowed everything down to a crawl. Our party was not accommodated when we asked for seats together. My husband and I were separated and we were separated from our kids. The ground crew did not seem to care. Take off was delayed, but the captain never told us why. The guy in front of me reclined his seat the whole time. I felt like a sardine in a can. So uncomfortable!"
Výhody: "It's a short flight from Florence to Munich so I wasn't expecting a whole lot."
Nevýhody: "The boarding process is the worst on this route. You get on the bus and you wait, and wait, and wait. I get it they want to make sure everyone gets on but I honestly could have walked to the plane twice in the amount of time the bus waited there. I know Florence is a small airport so maybe it has to be done this way but it sucked."
Výhody: "The comfort of the seats, though it could have slightly more leg room"
Nevýhody: "Food was horrible"
Výhody: "Likes? Food, drinks, courtesy."
Výhody: "On time"
Výhody: "Very positive and responsive crew! A fresh cup of coffee I received when I requested one was delicious. And,one of the crew members made me a cup of tea before they had started serving it."
Výhody: "Flight was comfortable and efficient, as expected. The connection was thankfully in the same terminal as the incoming flight. Luckily the passport control area was pretty quiet or we never would have made it in time. I had a backpack only so could go fast."
Nevýhody: "Got late into Munich and ended up with a tarmac spot instead of a gate. Got in late on the connecting flight and literally had to run through the terminal to get to the gate, Then after all of the stress we got on the plane from another bus. That's the bad thing about connecting through German hubs on Liftansa: they make very tight connections and you don't know if they will wait at the second flight to not. I have missed by minutes in the past in similar situations. And no other flight to Dublin from Munich until hours later"
Nevýhody: "See above...on a Nother note, how would any of these passengers be expected to exit a plane in emergency when there is absolutely no room in the plane? This is an accident waiting to happen, assuming the plane to survive the crash"
Výhody: "The service was good"
Výhody: "Crew was nice"
Nevýhody: "Seats had way too little leg room"
Výhody: "So rude crew"
Nevýhody: "Bigger seats the new ones are way to narrow"
Nevýhody: "Wifi on klm"
Nevýhody: "Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew."
Nevýhody: "All of the less than good, obvious!"
Výhody: "Usual faultless KLM experience"
Výhody: "Everything works and quick to get to destination."
Nevýhody: "Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me"
Výhody: "Crew were great"
Výhody: "Seat was uncomfortable. There was nothing to like. In past I have traveled by KLM but this time it was worst."
Nevýhody: "No proper food service. Even to the passenger of Amsterdam no dinner was served. No inflight service. It looks like domestic flight. I will think twice to travel by KLM. The check-in staff at counter was absolutely arrogant. Staff ar boarding gate was nice."
Nevýhody: "Flight 2 hours delayed, started boarding but had to wait on line 10 more minutes on boarding ramp for plane door to be opened, upon landing in Dublin had to wait on tarmac for anther 15 minutes for stairs to arrive and be connected to airplane. Then had to wait another hour for checked luggage...."
Výhody: "Our flight was delayed in Bejing, than we loosed the booked flight of KLM. When we arrived in Amsterdam, we get the recheked in flight."
Výhody: "the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can"
Nevýhody: "the headrest is hard. Apart from that- all was fine"
Nevýhody: "Boarding was very slow."
Výhody: "Good for both."
Nevýhody: "Bigger seats."
Výhody: "My seat"
Nevýhody: "My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor"
Výhody: "Seating is tight. The crew was great !"
Nevýhody: "As we landed we had to wait on the plane for an hour and a half because another plane (Spirit) was in our “parking spot.” This made it very difficult for people and connecting flights."
Výhody: "Best airline in the business quick efficient and outstanding service What else can you say"
Nevýhody: "At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included."
Výhody: "Very good service, teh flight attendants made it as pleasant as possible, plane left on time"
Nevýhody: "tough to sit on a plane for 9.5 hours"
Výhody: "short, sweet and to the point. 1+ hour flight is usually an easy hop."
Výhody: "Crew where awesone and the choice of entertainment was fantastic"
Nevýhody: "Seats way to close together"
Výhody: "Flying with KLM is a pleasure"
Výhody: "punctuality of boarding and flight time"
Nevýhody: "attitude of crew in business class: no sense of true hospitality"
Výhody: "Restrooms clean, decent food and drink, nice cabin crew."
Nevýhody: "No complaints"
Výhody: "Nice flight ...was comfortable travel ...good food.Thanks"
Nevýhody: "No such things"
Nevýhody: "Food had only vegetarian choices. No charging place and ambiance was noisy"
Nevýhody: "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."
Výhody: "Travel on Crostian Airlines did not pappen. KLM flight to Munich was cancelled and I was rescheduled on Air Setbia to Belgrade, the Split."
Nevýhody: "That it didn’t happen."
Výhody: "Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either"
Výhody: "Friendly in-flight personell"
Nevýhody: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"
Výhody: "Friendly attendants. Decent food, and frequent snacks and beverages."
Nevýhody: "No charging ports for electronic devices."
Nevýhody: "I can't take the flight because i'm not Chilean and I don't have a reembolse or other flight ,... nothing . Finally I take other flight with other company"
Výhody: "Decent seat size. Sorta slept the whole flight."
Nevýhody: "Dutch sub titels would be nice."
Výhody: "Good efficient flight crew friendly and helpful"
Výhody: "The flight was very good, specially considering it was a daylight one. Staff was friendly and servicial. Tue food was above the industry's average."
Výhody: "quick and relaxed"
Výhody: "Cabin crew very pleasant"
Nevýhody: "Lost our bags, little sympathy from staff"
Výhody: "Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight."
Výhody: "The included snacks and the seats."
Výhody: "Very little if any."
Nevýhody: "Aircraft was not very clean,the staff seamed quite harsh at times when speaking to customers. The food was really quite poor but it was a short flight to be honest. Overall not as pleasant as the China Southern flights. I would not like to choose them again unless i had to."
Výhody: "Airline staff good and professional"
Nevýhody: "Nothing one can do, for a 6.2" guy, the metal bar that forms the shape for the pouch for magazines and such digs into knees, ESP if person in front adjusts seat back. Fold out table barely accommodates laptop."
Výhody: "Catering is ok"
Nevýhody: "Seats comfort really old school"
Nevýhody: "Only one queue for boarding. Flight late on arrival."
Výhody: "Everything was good. The crew was very friendly and attentive. The plane was comfortable, with great entertainment on the personal screens. The food was delicious. Flight was on time and actually arrived early, but then we had to wait for a gate (not the airline's fault)."
Nevýhody: "No complaints at all."
Nevýhody: "The fact that there are different airline carriers for one flight is hard. In my second flight they made me check a bag which was considered a carry on during my first flight"
Výhody: "Friendliest economy class service I've ever encountered."
Výhody: "I liked the leg room, I liked the customer service of the crew, smooth flight."
Nevýhody: "Both ways up and down I struggled with over-head luggage space. We were allowed a cabin bag and a small hand-bag in the flight but as we were among the last half of the passengers to board the flight we couldn't find anywhere to keep our luggage and the crew had to take them away from us to store them somewhere at the back far away from our seats. As a result we had to wait until all the passengers got off the plane to get back our luggage and we were the last two passengers to get off. Unpleasant!"
"Flight to Florence delayed. All passengers took a bus to Pisa (1.5 hours away) to fly Pisa to Paris. We missed our connection and flew next day. All information regarding the delay online was incorrect ("system not yet updated") . So calling Air France was useless as they could not assist. Not all flight delays can be avoided but many improvements are needed throughout this process."
Výhody: "The crew was OK, but nothing special."
Nevýhody: "Air France should not sell tickets for which the connection flights are almost impossible to catch. My luggage was not transferred to my connecting flight. I had to run to catch the flight to Bucharest. At CDC there were only two custom officers for checking passport of EU citizens, on a Saturday morning with hundreds and hundreds incoming travelers. On top of it, one female officer was rude. Typical french :("
Výhody: "Exit row seat had much more space for legs, very much worth the upcharge for this seat."
Nevýhody: "Cabin temperature was very cool for me. Never used a blanket on an international flight before, and used a blanke on this whole 9 hour flight. Maybe a function of the seat location? Not sure but I was cold."
Výhody: "Spacious business class seats, excellent meals"
Nevýhody: "Lack of ventilation in cabin, and staff refusal to turn heaters down (in September), very limited entertainment options."
Výhody: "Seats are comfortable on Business Class. Service is good"
Nevýhody: "Constant delays specially from CDG! Poor cabin service specially on this flight."
Výhody: "It was very comfortable and pleasant."
Nevýhody: "Could be a little better the service, the dinner was late"
Nevýhody: "Departure time was almost 2 hours late and the communication of the cabin crew regarding this issue was poor. Almost an hour went by without an update."
Výhody: "The crew was very friendly."
Nevýhody: "No wifi on a 9 hour flight. Takes a long time to get another round of coffee."
Výhody: "Well trained, professional, highly efficient flight attendant, and what is more important, in good mood during the whole the flight"
Nevýhody: "The mobile application Air France didn't know the city or airport Dubai. Often same thing happens on the android application work Sheremetievo airport in Moscow"
Výhody: "Friendly crew"
Nevýhody: "Seat was super uncomfortable. Could not fit in my legs at all, could not recline it enough. Maybe sufficient for a one hour flight, definitely not on an intercontinental flight."
Výhody: "The crew was excellent."
Nevýhody: "The snacks that were handed out prior to landing were not very good and it looked as though a lot of people in our section felt the same way. Also, there were a lot of empty seats in the comfort and premium sections, but non of our gold medallions were offered an upgrade."
Nevýhody: "Placed in last row w/ non-reclining seats, even though bought tix 7 months early. We travel w/ only carry-on bags. AF allows 35 kg each but only 12 kg in cabin. I asked, online, twice, if we could have a couple of extra kg for hand pieces. Rec’d only auto. luggage policy. Forced to check both bags."
Nevýhody: "Baggage check in was stressful"
Nevýhody: "It was great trip thank you Air France"
Výhody: "The staff..the attentions..food."
Nevýhody: "Arrived 5 hours late"
Nevýhody: "Not much legroom."
Výhody: "It was a nice plane and boarding was well organized."
Nevýhody: "I was assigned a middle seat, if not for that I would have given a higher rating."
Výhody: "On time."
Nevýhody: "Did not seat together passengers, although booked and checked in at the same time."
Nevýhody: "Plane left more than 40 minutes late with no explanation or apology."
Nevýhody: "Staff where so unhelpful that I missed my flight and then refused to offer any assistance as to how I could remedy this situation. This cost me over €180 which is a weeks food and stay for me. Don't fly with these guys or with air Croatia."
Výhody: "The airplane was modern, and the crew very good. Nice, service oriented and in general trying to make the flight experience as good as possible."
Nevýhody: "The flight was very late. I lost my connection. My bag was lost and unable to recover it so far (after more than 24 hours). About to initiate the next leg of the trip with no clothes or any idea if my luggage will be recovered."
Výhody: "Yelling, cheering and literally rolling in the aisle made for a really annoying flight"
Nevýhody: "Infusions bad behavior. Also, flight number was changed and AF. Was understaffed to handle questions on squirrelly luggage check."
Výhody: "The noise-canceling headset is good."
Nevýhody: "The premium economy seat is not reclined at all. The neighbor's seat is too much flexible. This is a maintenance problem. We report these problems to the crew, though there ignored... I should have chosen an economy class seat."
Výhody: "The space and the people"
Výhody: "What’s not to like!"
Výhody: "Staff was nice"
Nevýhody: "Very cramped. Poor leg room also with.metal bars under seats that further. Limited foot room. Terrible options in movies."
Výhody: "This is what happens when you get roped in by a low price."
Nevýhody: "Disorganization which led to not being able to pre-purchase baggage. Then bad info at airport which led to multiple trips through security trying to make weight on a bag that should have been checked but was told didn't need to. Ended up missing flight, having to rebook at full fare and no one knows where the bag that was checked is. STAY AWAY!"
Nevýhody: "Some toilet facilities out of order and some slow service"
Výhody: "It was on time and the crew was good"
Nevýhody: "The food wasnt upto the mark"
Výhody: "The crew was very nice and helpful."
Nevýhody: "We ordered a vegetarian meal. However, the vegetarian option offered to those who did not order a special meal looked better than the vegetarian option that we received."
Nevýhody: "My baggage was broken"
Výhody: "Getting there on time despite delay"
Nevýhody: "entertainment had very old media and no recent additions. Crew was not very organized"
Výhody: "Crew was great."
Nevýhody: "Food could be a bit better. White bread is unhealthy."
Výhody: "Flight went smoothly"
Nevýhody: "Flight left late The seats are small and crowded There are no entertainment options"
Výhody: "The service and food were excellent plane was clean."
Nevýhody: "No entertainment system"
Výhody: "The flight crew and flights itself were great."
Nevýhody: "I was told the wrong flight time, wrong terminal, wrong gate, and wrong airline. I couldn't check-in online. It was horribly inconvenient and I nearly missed the flight. We got there with 5 minutes until the doors closed."
Výhody: "Good entertainment selection, and staff all very friendly. Food was pretty mediocre - main course was nice but the breakfast especially left a lot to be desired."
Výhody: "The service provided by Jet and Air France was excellent. The wheelchair service did help very much"
Výhody: "I like the service of AF"
Výhody: "The crew was very comfortable speaking two languages and friendly. They also had air conditioning! This was great because it was strangely hot in Paris and we were sweating profusely. And our last air france experience we were so hot and it was aweful. Even though it was like an hour and a half flight they still served us sandwiches ,really good."
Výhody: "Food and service"
Nevýhody: "Too many business class seats and the plane is so big it basically feels like flying on coach. You have two seats next to the window so it's exactly the same when trying to get up than in economy class with a passenger stuck next to you"
Výhody: "It was as expected."
Nevýhody: "Boarding was a bit tedious because we had to first board a bus to take us to the airplane."
Výhody: "Friendly crew; comfort; punctuation. Fast boarding"
Nevýhody: "Simple food - very small amounts. No entertainment."
Výhody: "Although plane was full staff moved us through quickly"
Nevýhody: "My entertainment system did not work for the whole 8 hours. Seats were uncomfortable. The lights above the seats broken."
Nevýhody: "Boarding more than 15 minutes late. Departure on time, though"
Výhody: "Everything good more or less."
Nevýhody: "Planes where not updated. I would like planes to be more up to date like other companies."
Výhody: "Due to delay in flight of amost 2 hrs, the in flight staff was kind enough to offer drinks and snacks while the passengers were waiting in the plane."
Nevýhody: "Terrible communication by the staff on the cause of delay. Also once we landed in Paris, the ground staff was not aware whether all the luggage has landed or not."
Nevýhody: "We had to check our bags because the plane was too full, this was inconvenient and it made the plane arrive a little late"
Nevýhody: "no air circulation during taxiing"
Nevýhody: "The check in process is terrible and very inefficient."
Nevýhody: "Food is mediocre at best and selection doesn't vary."
Výhody: "crew was ok, at one point I felt like they were just tired, after all it was a 12 hour flight from Madrid to L.A."
Nevýhody: "make sure that the crew is well rested and ready for a long flight."
Výhody: "They have badest customer service becouse i want extended my way back to chicago they did not talk to me as customer but every time call they hand off the phone more then 3 times i will not fly again with this plane"
Výhody: "On time overall, no delays"
Nevýhody: "Boarding was awful and no food at all, it is a 3 hour flight and not cheap but even water cost"
Nevýhody: "We we’re delayed 3 1/2 hours causing us to miss our flight to San Sebastian. That, in turn, caused us to miss our check in for our hotel that we had already paid for so we ended up spending $300 on nothing."
Nevýhody: "Food and entertainment low only because they weren’t included. Flight experience was very good. Left a little late"
Nevýhody: "Even water they gave only for purchase. The flight arrived on time, but there was a long wait for luggage at the Budapest airport"
Výhody: "I found the flight to be about average for an economy flight"
Nevýhody: "I did not like that we had our luggage split in layover had to come Out of airport just to get it"
Výhody: "Crew for business class was much better than Economy, Nice menu."
Nevýhody: "No entertainment, I know is a short flight but still there should be at least an internal wifi with movies to be seen on PAX devices."
Výhody: "Madrid's airport is comfortable and modern."
Nevýhody: "Unless you paid you do not even get a seat assigned until you get to the airport. No food or even drink unless you pay."
Výhody: "You get a good selection of in flight entertainment."
Nevýhody: "Food was very bad and during the entire 10 hour flight all I received to drink was a half a can of soda and a small glass of orange juice. Seats are very uncomfortable. After the first half of the flight the bathrooms were really dirty and messy."
Nevýhody: "One of the shows I started watching on had one episode. Handmade tail?"
Nevýhody: "Krew. Comfort srat . Space."
Výhody: "The color that crew members wear"
Nevýhody: "I arrived 2 hr.30 min and regardless of having bought my ticket long time ago, October, I was placed standby because an overbooking of the plane. The agent in the counter claimed that they could do that because was "legal to overbook". One of the agents at the gate when I went to get my seat indicated that I paid for a "cheap ticket" and that I should take whatever seat they have left. I was given 46E. I was thrown my food on my table. I asked for the pasta option because I do not eat beef. She said: "That's what we have, we do not have more food. You are flying economy class". I was mistreated badly."
Výhody: "Little be more leg space"
Výhody: "Crew was very helpful and caring"
Nevýhody: "Boarding and how our hand lugagge was handled"
Výhody: "Our flight was subcontracted through another airline, Level, so my comments are related to Level."
Nevýhody: "I called the airline a week before our departure regarding the baggage fee. I was assured the fee was included in the price. However, at the time of check in, I was charged a $55 checked bag fee."
Nevýhody: "On time, food is ok."
Nevýhody: "No ability to do online checkin both websites were not working."
Výhody: "The plane arrived safely, it will get you where you want to go."
Nevýhody: "Like everyone says, you are cattle jammed in a sardine can. Barely any leg room and I’m 5’3. Other thoughts: the plane was old, my seat had a lump in it, zero entertainment, food was over priced. (3 Euro for a tiny water). This may seem petty but ultimately the appearance and function of the plane represents their company as a whole. From my first impressions, I’m thinking as a passenger is: I just hope the age and appearance of the plane isn’t reflective of their repairs and maintenance work as well."
Nevýhody: "Lack of organization"
Výhody: "The flight was smooth."
Nevýhody: "They were very unhelpful in flight changes and schedule changes. I was very disappointed in all the travel agents we spoke with. They were all very unhelpful except for one lady who helped change our reservations. I will not be flying Iberia, British Airways, or Americans airlines ever again. My experience was terrible."
Výhody: "A321 feels outdated but the seats were not bad for sleeping. It was a basic 3-hour flight."
Nevýhody: "Stuff was busy SELLING drinks and food. When I asked for a glass of water the stewardess said she would come back after this round... no she didn't. Although it didn't matter that much for such a short trip."
Výhody: "The flight was ok."
Nevýhody: "Ok. I was so rushed from my connection I got sick. My bag was left in Madrid."
Výhody: "I was in seat 38L and was very pleased to see that it reclined fully. I hope that is always the case as I will endeavor to book that seat regularly."
Výhody: "Meal and drinks"
Nevýhody: "Flight was extremely packed and 5 hours long. It was loterlly from hell."
Nevýhody: "my bag was lost"
Výhody: "I liked that I made it from Marrakech to Madrid in one piece."
Nevýhody: "Everything. People were getting up, switching seats, in people's way, screaming over other passengers. The crew MAYBE twice said something to the passengers but essentially washed their hands of it. They just let them run amuck. Even when going through some turbulence the pilot came on to tell everyone to sit down. No one did, but the air stewards also didn't say anything. Do you know what it's like to have an unwanted man's private area in your face for several minutes while he holds a conversation, though you ask him to move, but he continues? It's disrespectful. Then when boarding, they opened the front and back doors, so people were coming in both ways. People in seat 7A were coming from the back to the front and people in 23C were coming from the front to the back. Literally a handful of people on this flight had consideration for others and let them pass. Others were just shoving their way through, or exhaustively waiting for someone to finally stop talking and get in their seat, so they could pass. It was a nightmare. And still, the crew did nothing."
Nevýhody: "arrival and departure times, overall service"
Výhody: "Good service. On-time"
Nevýhody: "I got a seat automatically, and I can´t selected a preferred one."
Nevýhody: "According to my itinerary, we were scheduled to fly from Marrakech to Casablanca on Royal Moroccan Airlines flight 402. There was no flight. My itinerary also said we were to fly out of Casablanca on American Airlines. After sitting at the gate for over 2 hrs. in Marrakech,one of the ground crew members told us our flight had been canceled, but we were never notified. The supervisor refused to give us a letter stating that they screwed up by either sending us to the wrong gate, or that the flight had been canceled so I could get my money back thru my travel insurance. She said the flight was not cancelled so it wasn't her fault. No flight left from our gate. She refused to help us book another flight. I had no smart phone to book another flight and she told me, that was too bad. I asked what should I do, she said "that is your problem not mine, I cannot help you." There were 2 others they sent to the wrong gate and 6 others who had the same problem as us. Later 2 others, on a different flight with RAM, walked up to the ticketing section and said they were sent to the wrong gate and missed their flight too. I need a letter from someone so I can retrieve my $1800 back from my travel insurance because we had to book other flights and stay an extra day in a hotel in Casablanca. I don't feel that is asking too much. We were there early to fly out and did everything they told us to do. Luckily, someone cared enough to let me use their smart phone to book another flight and hotel or this could of been a real tragedy."
Nevýhody: "Stewards keep trying to speak in Spanish to you. Every time again you have to ask to repeat in English."
Výhody: "All went well!"
Výhody: "On-time with excellent service. Clean."
Nevýhody: "TV/movie screen was not working."
Výhody: "Most all aspects were excellent"
Nevýhody: "The main food serving was OK. The light serving was not. It was a thin slice of turkey ham inside a piece of bread. Also no small snacks available during the flight. The WiFi is a great idea however it did not work for me. It is a good thing I only paid for the 4.99 euro option."
Výhody: "Crew was very not ve however flight was delayed causing no us to run to our connecting flight to Miami."
Nevýhody: "No free snacks were provided on this flight."
Nevýhody: "Went well"
Výhody: "Lots of space"
Nevýhody: "Left late, lack of coordination"
Výhody: "The crew in Madrid was extremely helpful. We almost missed our flight because of traffic getting to the airport but they were able to help us check-in quickly and get our bags on board. We were honestly impressed by their efforts as we were very late. In addition the plane was comfortable and the entertainment offerinand were great. For such a long flight it barely felt that way."
Nevýhody: "The food could have been a little better but overall it was not bad and there were several small meals so we were never hungry"
Nevýhody: "The seat did not recline, a bit ridiculous for a plane that size"
Výhody: "Nothing. No luggage. Trip ruined and still getting run around in day 3. Poor poor customer service or customer care. Never fly them again."
Výhody: "Everything was ver y nice."
Výhody: "Everything with the exception of not having timely arrival status updates"
Nevýhody: "The arrival time was over and hour later. The captain did not update the passengers not even once why we were flying in circles over Chicago before landing"
Výhody: "The temperature was good"
Nevýhody: "No food or entertainment"
Výhody: "Multiple beverage services and some occasional snacks. (The flatbread pizza was really good and we had ice cream at one point). They had a big celebration coming into Miami for the pilot who was on his last flight before retirement. I thought it was nice to share that with info with the people on the plane in both English and Italian."
Nevýhody: "Very old plane. Shared movies. Could not see most of the time because of people in aisles. The beef with mashed potatoes was so salty that it was inedible. No USB. We had 4 beverage services over 10 hour flight. I had can of bloody mary mix, an orange juice and 2 glasses of ginger ale. When I ordered that second cup of ginger ale (a cup mind you....not cans), the flight steward told me that I drink a lot of ginger ale and that its bad for me and that I should drink something else."
Letecké společnosti nabízející lety z Florencie zavedly dodatečná bezpečnostní opatření a upravily své podmínky, aby lépe splňovaly potřeby cestujících. Podmínky se pro každou leteckou společnost liší.
Pokročilá dezinfekční opatření
Každodenní čištění a instalace palubních HEPA filtrů pro lety z Florencie
V letadle jsou povinné roušky. Roušky budou pro lety z Florencie cestujícím poskytnuty.
Sedadla s bezpečnými odstupy
Prostřední sedadla nejsou pro lety z Florencie k dispozici.
Testování před odletem
Testování na protilátky a testování na příznaky pro lety z Florencie
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