Najděte levné lety z Florencie do Prahy

Výhody: "Very friendly and cooperative crew. Entertainment is well upated with latest media."
Nevýhody: "Nothing"

Výhody: "Crew was great! Food was actually very good! However seats are very tight in the economy class...I’m 5’6” and 130lb and had a hard time during the 10,5h transatlantic flight.."
Nevýhody: "No complaints about anything but the seats on this particular aircraft: Boeing 777-300ER... very tight!!! Ok for a few hours of flying but not for an 11 hour flight!!!"

Výhody: "Both the flight crew and the flight attendants were great. It was the smoothest landing I have had it quite dome time"

Nevýhody: "The flight was cancelled and Florence airport staff was extremely incompetent and unprofessional. I spent 12 hours in the airport before getting to Zurich. Won’t get to Chicago until 24 hours after my planned arrival. If I something important then hell would’ve been raised."

Výhody: "The crew was terrific and friendly as I expected."
Nevýhody: "I have no other suggestions here since I'm pleased with the flight and services."

Výhody: "Even though we flew through turbulances the crew was able to manage their tasks. Plus beautiful stewardess."

Nevýhody: "I was asked to check my carry-on. I have used this carry-on more than 50x without an issue. I have even put it in the smaller compartments on smaller Bombardier jets. I don't have an issue with being asked to check luggage, but I resent being asked when others are allowed to take their carry-on onto to the plane without issue. Right in front of me while I was waiting for a baggage tag, others were being checked in with carry-on equal to mine and allowed to take it onto the plane. I can only surmise that my ticket limited me to one bag onto the plane, although they would not tell me this. This was not clear when I booked the ticket nor when I checked in on-line. I had a 40 minute connection in Zurich so was very concerned that my luggage would not make it. Luckily, it did make it to my next stop. Swiss Air seems to have different restrictions than other airlines which I have encountered before. I take ownership that I should be aware of a tickets restrictions but this was a multi-leg trip (5). However, I will tend to avoid Swiss air in the future, to avoid having to research their unique restrictions."

Výhody: "Enjoyed the surprisingly good vegetarian hot meal, wine, and chocolate! (And silverware) Said to us they cared for passengers and the environment. A much better overall experience than with United!"
Nevýhody: "Plane did not have a place to switch to the other aisle without disturbing passengers or crew! You need to move a tad bit on such a long flight!"

Výhody: "Nice crew, lot of space"

Výhody: "Good, in-flight entertainment"
Nevýhody: "There must be a way for crew to intervene and help parents with screaming infants or disruptive children. The flight noise/comfort was miserable"

Výhody: "The crew and flight"
Nevýhody: "No airconditioning while waiting on the shuttle bus to the plane"

Výhody: "The buttered pretzel was nice, and different."
Nevýhody: "The plane seats are closely spaced. I'm not heavy but am tall, so the row spacing isn't the best. The cattle call boarding is not desirable. Would prefer zone boarding."

Výhody: "The crew was very attentive and friendly. For the price the seats where comfortable."

Výhody: "The booking to a new flight was seamless."
Nevýhody: "We had to take a different flight on Lufthansa which had a whole list of it's own problems."

Nevýhody: "Almost missed my third plane, too."

Výhody: "The length of the flight"
Nevýhody: "3 of our 5 suitcases were out of luck to make it.. they damaged our 2 new luggages and the third one.. we only realized at home... now I have to deal with that too so I will be with Swiss on my mind for a while.. never again!!!"

Výhody: "Very professional!"

Výhody: "Four economy short-hauls in two days: That extra tad legroom (A321, A320, CS100) Planes are very clean Good quality snacks Great staff"

Výhody: "Flight was good"
Nevýhody: "There was a one hour wait to get through passport control and go to the gate beyond the security check point."

Výhody: "Super service, nice crew. On time and flawless baggage transfer to my final destination. Could not be more pleasant experience. I would recommend travel with Swiss to all travelers. Thank you"

Výhody: "Crew was courteous."
Nevýhody: "Nothing"

Výhody: "The chocolate was good. The flight was fine no issues. The flight staff was very good."
Nevýhody: "Had to pay $100 for my second bag. I did not pay for the extra bag on my way out. As a star alliance member and a united chase explorer card user I don’t think I should be paying for the extra bag. I booked the flight through United for the expressed reason that I have privileges when on united and feel if I book united these privileges should transfer. If not what’s the point of being a loyal customet"

Nevýhody: "I did not like they were so strict with the carry on luggage and stopped us at the TSA"

Výhody: "Very short flight so little to write about."
Nevýhody: "We've got no complaints."

Nevýhody: "Booked four flights from Zurich to Prague, but plans changed. No way to get a refund or cancellation although I tried two weeks beforehand. Disappointing to say the least."

Výhody: "Comfortable....customer-service oriented staff. Enjoyable food, and entertainment."
Nevýhody: "Only thing that could have been easier is to offer more self check-in options at the airport. Very courteous staff, and wait wasn't extremely long."

Nevýhody: "Only one agent to check in economy passengers two agents for first class and 2 or 3 for special needs. There were many more economy passengers and it took a lot longer to be serviced more agents for economy would have been more equitable"

Výhody: "Almost nothing.."
Nevýhody: "1) my seat was broken (didn't recline) 2) my USB charger... Broken.. 3) my food was in a metal container that was stamped and the ink from the stamp leaked and was pressed across my food. I was literally not about to eat the alphabet... (luckily, a nice attendant came by and apologized, as I know it was not her fault the food came out like this. 4) Rude attendant came over 25 mins after I had turned on my attendant button to ask for a bottle of water. (I turned it on while they were still serving drinks) (also forgot I needed water to take some medicine that required to drink a full glass) She came up to me and my fellow passenger, yelled at BOTH us while she was waving her hands our face. I mentioned to her "it's not polite to treat people this way" she moved her hands closer to my face thrusting her whole body over my fellow passengers face, and continued yelling at me about turbulence (while she's completely avoiding the rule herself.) He and I were both seated and buckled and not bothering anyone. She could've just taken her own lecture and kept ignoring the signal. I wrote about this in customer support letter that the 'NICE' and 'Helpful' attendant Gave to me that sincerely apologized for the previous attendants behavior."

Výhody: "Entertainment was excellent and they made it a very comfortable flight."

Výhody: "Everything ran like clockwork"

Výhody: "Liked the crew, seats, snack. Definitely a pleasant experience."

Výhody: "Excellent customer service, and on time flight"

Výhody: "Accommodating"
Nevýhody: "Flight attendant spilled hot tea on me and he didn't help me out. The other flight atttendant assisted to my burns. I have 2ond degree burns on my arm from this incident."

Výhody: "Good product, excellent food, great and attentive service"
Nevýhody: "Set quality for Business leaves much to be desired. Feels like sitting in Y with middle seat free."

Výhody: "The Crew was wonderful."

Výhody: "Very little"
Nevýhody: "I paid extra for seat selections and then they did not give me those seats."

Výhody: "Comfy, loved the individual Tvs and food was great!"

Výhody: "Food and entertainment"
Nevýhody: "Mobile app wasnt working for me"

Výhody: "Seat spacing better on the short flight than the long flight -- where is the Swiss logical thinking ---- apparently this is a myth"
Nevýhody: "Swiss boarding is a Charlie Foxtrot"

Výhody: "Brand new plane, with ultra modern seating. We had a lot of room."
Nevýhody: "We sat in the plane for 40 minutes before takeoff"

Výhody: "Nothing."
Nevýhody: "Communication was terrible."

Výhody: "Kind and efficient service. Help to board and disembark Good communication. Great customer service."
Nevýhody: "It took some time to get our gate-checked wheel chair, but I have to say, they went out of their way to help us find it."

Výhody: "The chocolates shaped like soccer balls. The fantastic icecream"

Nevýhody: "My baggage never made it on my first flight due to a strike by Swiss airlines crew. The flight was delayed and we were told it was because there was less crew and it was taking some time to get our baggage on the plane. Due to the delay, I missed my connecting flight and was rescheduled for a flight the following day. When I went to get my checked bags, I was told they never made it on the plane and were indefinitely in the first city (Barcelona). I was told to file a complaint once I got home (US) and then they'd forward the bag to me. I did not receive my bags until 5 full days later, in which I had to call every single day and ask to place more request to move the bags from one city to the next. If I hadn't stayed on top of it, I surely would not have received my bags. Also, when I checked my bags in Barcelona, I had to pay an extra 75 Euros for having a second bag although the weight limit was not surpassed. The guy at the counter was really nice and didn't want to charge me but due to the strike, the policy was really strict on a one bag limit. That I understand, but I did file a complaint and request to be refunded that 75 Euros since the service that I paid for was not completed on their end until 5 days later. I'm really hoping they refund me but not gunna bet on it."

Výhody: "Upgraded to business, new 777 plane, good snack"
Nevýhody: "No headphones"

Nevýhody: "While waiting for boarding I overheard a young woman, who was traveling with several companions, screaming to her mother on the phone that she and her friends had all gotten bedbugs and were in agony! She was making plans to leave all of her bags in the driveway when she got home. I discretely let boarding staff know and was told there is nothing they can do about it. They also cannot change my flight, or my seat, in the event that I am seated next to the person with the issue. They did give me a bag in which to place my carry on before storing it overhead. But once on the plane, I realized that my checked bag would be thrown in with everyone else's. In addition, I had forgotten to preorder gluten free food. The airline had nothing gluten free to offer me on a prolonged international flight and did not even offer to produce any gluten free snack (peanuts? cheese?) to tide me over. My luggage is still sitting in my car awaiting a process. However, in the unfortunate event that it has come into contact with bedbugs it may be too late :("

Výhody: "The seats were actually more comfortable on this short leg than on the much longer flight back to Boston. And the Swiss chocolate was good."
Nevýhody: "Having to pay for a second checked bag. And the refreshment (I think it was supposed to be ice cream) was awful. Also, I think it was the young pilots virgin flight. The jerky take off and bouncy initial flight was capped off with an approach to the runway for landing that was very scary, much too fast and wobbly. Thankfully the plane was pulled back up into the air, just before touch down, circled for ten minutes, and retried the landing. This time perfectly smooth and successful."

Nevýhody: "No room and very hard to get t your seat"

Výhody: "Quick flight, nice crew"
Nevýhody: "Snack options"

Výhody: "Even though it was economy class, I was able to sleep because it was very comfortable."
Nevýhody: "Not sure, I slept the whole flight."

Výhody: "Nothing. It didn't happen."
Nevýhody: "Flight to Frankfurt from Denver could have been on time so we would've made this flight to Prague."

Výhody: "Very friendly crew, great seats in economy with lots of legroom."

Výhody: "The crew was great. Very friendly and provided excellent services. I was surprised that they serve food (a cheese sandwich) and drinks for a 40 mins flight. That would have never happened in the US"
Nevýhody: "We had to take a bus to get to the airplane from the terminal, which was no big deal. The bus driver was a little rough though."

Výhody: "Plane is old and dingy. No charging available and the seats are so uncomfortable. Crew was just ok."

Nevýhody: "Lufthansa flight from Florence to Frankfurt was 45 mins late, so a large group of passengers had 30 mins to transfer from plane to bus to terminal to security to gate on other side of airport. They offered no assistance other than to say run, which we did the whole way. When we reached the gate less than 5 minutes after scheduled takeoff they said flight was closed and next flight was 18 hours later. Not one passenger successfully made the transfer. It took over 2 hours to get hotel and food vouchers, and we were forced to stay in airport Holiday Inn with now sweaty clothes and no luggage. Everyone was furious, and the entire incident could have been easily avoided in many ways, including by delaying the flight 5 mins or by providing passenger transportation at any point in the 30 minute transfer from the Lufthansa A arrival gate and the Lufthansa Z departure gate."

Výhody: "Once again the crew was great and helped me find a place to stow my carry on since I was in the emergency row. The snack was also very tasty."

Výhody: "The crew was incredibly kind and welcoming! And it wasn't a packed flight which made it much more comfortable."
Nevýhody: "No entertainment"

Nevýhody: "We were advised upon check in online that we could check in but if we needed additional carry on items (1 was free) we had to pay a secondary fee. When attempting to do that online we were unable to, even though it showed the price to do so online was cheaper than the price at the gate. They made us fully check these bags once we got there and we had to pay $40 instead of the 15 or so it stated online. We had to be shuttled to the aircraft and had to wait because the first bus was closed by the operator. We had to wait until the second round for the bus to come back. During the flight the pilot did not mention any turbulence however during the entirety of the flight, including leading up to the landing of the plane, we experienced extreme rocking of the plane back and forth ( I’m aware that this does occur during landings while loosing elevation but this was an extreme case of that) and caused my colleague to get motion sickness which neither of us ever get on flights. I am very dissatisfied with this flight and operations of the airline company."

Výhody: "Timely, friendly, clean plane"
Nevýhody: "Food was bland!!!"

Nevýhody: "At the gates they said that nobody could bring more than one piece of carry-on items Dash completely catching Everyone by surprise. They took a backpack from me, and it has now been lost."

Výhody: "everything"

Výhody: "Everything was on time, the flight crew was unbelievably friendly, and the flight was empty which made it comfortable and very relaxing!! Highly recommend."

Výhody: "Comfortable seats, good leg room, pleasant staff"
Nevýhody: "We were late arriving in Prague and then waiting for my luggage only to realise after waiting till the very last luggage THAT my luggage was left in Frankfurt and I didn’t get it til 21.00hrs - totally ruining my plans for my first night in Prague!!!!"

Výhody: "I enjoyed how smooth the whole flying went in the Lufthansa plane, also how quite was inside the plane compare to other airlines airplanes. I love the leg room in the plane. I impressed with the level of commitment to take passenger out the airport on time. It has definitely one of the smoothest and nice plane I have ever been so far."
Nevýhody: "The pilot when landing landed too fast and the plane lost its balance for a second but other than that everything was great."

Výhody: "Friendly crew, nice food and wine."

Výhody: "Nice airplane, good crew, nice bite to eat."

Výhody: "Amazing service."

Výhody: "a normal coach experience, nothing special or bad about the flight"
Nevýhody: "was not accustomed to walking outside or taking a bus to palne, was kind of ruff due to weather"

Nevýhody: "It was a good flight, nothing I didn't like"

Výhody: "Staff, they served a snack on this short flight"
Nevýhody: "Flight was late, having to be bussed to the airplane and from the airplane, prefer gates."

Výhody: "Great crew very attentive."
Nevýhody: "Plane was old. Toilets were an issue. Entertainment centers were slow. Time to retire the, 747's"

Nevýhody: "Lufthansa never treats Prague as a destination almost always off stand, it never does this to a internal German flight always late arrival frustrating"

Nevýhody: "The second flight they board us then left us on the bus in the parking lot for 25 minutes breathing airplane fuel."

Výhody: "Very efficient, clean and comfortable."
Nevýhody: "N/A"

Výhody: "When in the air crew attentive"
Nevýhody: "Late boarding after allowing priority customer to board, Crew then took ages to start to finish boarding and taxi , Plane sent to furtherest runway, Made little time up,"

Výhody: "Timing and the cost was good. Crew were friendly. Did. Or feel a racist service like in Germany itself."
Nevýhody: "No entertainment. Too much hand luggage even though we had the allowed size bags but it seemed that people use more than the allowed limit."

Výhody: "Staff was very friendly."
Nevýhody: "Too short of flight for entertainment rating, or food."

Výhody: "Lufthansa did put us up in a nice hotel after we missed our connecting flights."
Nevýhody: "While the delays associated with the flight weren't Lufthansa's fault, they could have kept us better informed as to what the plan and potential alternatives were."

Nevýhody: "I am tall and the seats are too close together."

Nevýhody: "I thought lying while smiling went out of the airline business 20 years ago. Lufthansa rebooked my husband and I - telling us all would be well. That was the start of one of the worst travel days ever - running through airports; and culminating the end of an anniversary trip with my husband and I having to sit separately in center seats for 8.5 hours. Perhaps spoiled food or the lack of the pre-ordered gluten-free meals left one of us ill for the week since. Days of headaches with Lufthansa leading up to these two flights - online, on the phone and in person. We ended up on a full United flight with some of the most humorless in-flight staff ever."

Výhody: "Pre-bording with children and nice entertainment selection of movies, tv shows and music."
Nevýhody: "rhe FA was saying that they have either pasta or chicken and they had beef, when asked what kind of pasta he said how would I know."

Výhody: "Great individual attention."
Nevýhody: "Lufthanza is still "rule bound" and somewhat inflexible. Staff had some trouble adjusting to individual request (e.g. one passenger changed her mind on the meal choice and confused the staff member who tried to force the food choice on this older lady). Obviously, dealing with elderly is not the same as dealing with young - this may require some additional training of staff members.On another occasion, two passengers exchanged seats - and it took some time for staff to sort this out at the meal time. A "Muslim meal" was offered to a christian passenger. - The interchange was hilarious."

Nevýhody: "Boarding was in organizes."

Výhody: "Everything was totally fine but nothing was noteworthy."
Nevýhody: "Plane was a little old and uncomfortable."

Výhody: "The crew was friendly. They offered half a sandwich and drinks which was unexpected (and delicious)for a short flight."
Nevýhody: "There was no negative only positive, two thumbs up....."

Nevýhody: "No exaggeration: The crew rolled a beverage cart in front of the restroom while I was in there. I couldn't leave for about 4 minutes The food made me vomit. That's why I was in the restroom when they blocked me in My headset jack was broken. 500 movies aren't worth anything if I can't hear them"

Výhody: "Plane, amenities, crew, flight...all 5 *s"
Nevýhody: "Travelers should be aware getting around that terminal is counterintuitive and not efficient at all....Gate was crowded and confused....I don't understand the point if it's design....also not the place to exchange money...use ATM's"

Výhody: "Very good crew, very attentive, very comfortable seats in business and entertainment Flight left within 30 min of departure time and there was no turbulence"
Nevýhody: "Food, I barely ate especially on Lagos Frankfurt leg. I evem believe that the fish that was served may have been slightly off !"

Nevýhody: "Gate agents could be more friendly."

Výhody: "Lufthansa was a great experience we got to SFO check in was a breeze it took about 15 minutes, security was also a breeze."
Nevýhody: "Nothing"

Výhody: "It's a short flight from Florence to Munich so I wasn't expecting a whole lot."
Nevýhody: "The boarding process is the worst on this route. You get on the bus and you wait, and wait, and wait. I get it they want to make sure everyone gets on but I honestly could have walked to the plane twice in the amount of time the bus waited there. I know Florence is a small airport so maybe it has to be done this way but it sucked."

Výhody: "The comfort of the seats, though it could have slightly more leg room"
Nevýhody: "Food was horrible"

Výhody: "Likes? Food, drinks, courtesy."

Výhody: "Very positive and responsive crew! A fresh cup of coffee I received when I requested one was delicious. And,one of the crew members made me a cup of tea before they had started serving it."

Nevýhody: "staff in charge of luggage weight at the Muritala Muhhamed International Airport Lagos need retraining because their attitude may discourage passengers. My experience was so bad that when I needed to use the bathroom and the head of the staff at boarding told me the plane was boarding soon and I could not go. I found this very ridiculous"

Výhody: "Flight was comfortable and efficient, as expected. The connection was thankfully in the same terminal as the incoming flight. Luckily the passport control area was pretty quiet or we never would have made it in time. I had a backpack only so could go fast."
Nevýhody: "Got late into Munich and ended up with a tarmac spot instead of a gate. Got in late on the connecting flight and literally had to run through the terminal to get to the gate, Then after all of the stress we got on the plane from another bus. That's the bad thing about connecting through German hubs on Liftansa: they make very tight connections and you don't know if they will wait at the second flight to not. I have missed by minutes in the past in similar situations. And no other flight to Dublin from Munich until hours later"

Nevýhody: "See above...on a Nother note, how would any of these passengers be expected to exit a plane in emergency when there is absolutely no room in the plane? This is an accident waiting to happen, assuming the plane to survive the crash"

Výhody: "The service was good"

Výhody: "Crew was nice"
Nevýhody: "Seats had way too little leg room"

Výhody: "So rude crew"

Nevýhody: "Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew."

Výhody: "Nothing"
Nevýhody: "Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again"

Výhody: "Usual faultless KLM experience"
Nevýhody: "Nothing."

Nevýhody: "Information on arrival time was not correct"

Výhody: "Great crew."
Nevýhody: "Ran out of business class meal. Substituted a Econ class."

Výhody: "Everything works and quick to get to destination."

Nevýhody: "Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me"

Výhody: "Friendly crew"
Nevýhody: "Can’t think of anything"

Výhody: "Our flight was delayed in Bejing, than we loosed the booked flight of KLM. When we arrived in Amsterdam, we get the recheked in flight."
Nevýhody: "Doesn't"

Nevýhody: "Late departure. Rush to connect."

Výhody: "Seat comfortable"
Nevýhody: "Flight was delayed and overhead bin space was very small"

Výhody: "The entertainment was amazing"
Nevýhody: "The seats were a bit hard"

Výhody: "Good beverage service."
Nevýhody: "Over an hour delayj for departure."

Výhody: "the drinks"
Nevýhody: "seat reservation. having to pay for luggage...."

Nevýhody: "This return flight was much better than the flight going to Amsterdam. I believe the biggest factor was the type of aircraft. The old 747 just didn't meet expectations. The newer 777 on the way back was much more comfortable, with better amenities."

Nevýhody: "Dozens of high school students screaming and climbing onto seats, crew did not intervene."

Výhody: "Friendly staff"
Nevýhody: "Security check at gate; No priority"

Výhody: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Nevýhody: "No downsides at all"

Výhody: "Best airline in the business quick efficient and outstanding service What else can you say"

Nevýhody: "Too much light in the cabin because of too many screens on. Should have a separate part of the cabin with screens off allowing one to sleep more easily."

Výhody: "Crew was in a festive mood, the meal was unexpectedly delicious"
Nevýhody: "Seats ok, but could be more comfy"

Výhody: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight."

Výhody: "I am so grateful to have been provided delicious and filling vegan meals on this long flight. Thank you for offering a dietary option that is compassionate toward animals and contributes less to climate change! Now if only the planes were powered by clean, renewable energy... Hopefully that will become a reality someday very soon! Oh, and also the crew on this flight was exceptionally kind and helpful. Thank you so much!"
Nevýhody: "I did not enjoy the turbulence, which I suppose is unavoidable. More importantly, I felt quite guilty about the greenhouse gas emissions of my flight. I have decided to cut down on my air travel as much as possible as a way of reducing my carbon footprint."

Nevýhody: "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."

Výhody: "Friendly in-flight personell"
Nevýhody: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"

Výhody: "I got some rest"
Nevýhody: "unable to charge my phone or watch movies"

Výhody: "Crew was very nice and helpful, entertainment system worked well and had good choices"
Nevýhody: "Seats were not very comfortable, it was uncomfortably hot and there was not air conditioner vent above like most other airlines"

Nevýhody: "I can't take the flight because i'm not Chilean and I don't have a reembolse or other flight ,... nothing . Finally I take other flight with other company"

Nevýhody: "Headset jack only worked if the headset plug was in EXACTLY the right spot."

Výhody: "Decent seat size. Sorta slept the whole flight."

Výhody: "Airlines issue"
Nevýhody: "Profiling certain customers"

Nevýhody: "Tiny old cramped plane."

Nevýhody: "Dutch sub titels would be nice."

Výhody: "Excellent experience with the cabin crew."
Nevýhody: "Seats on the 777 were too narrow. This 777 had a 3-4-3 seating arraignment, it would have been better with a 3-3-3, similar to a 787 configuration. With the current layout, even with an aisle seat, I was sitting in the aisle. And I am not a large person! The flight was full, so use the 787 and two daily non-stops. For a twelve hour flight, the food was only Okay, could have been better and with a better selection. Meal timing was poor."

Výhody: "The last two times we connected in Amsterdam to Humberside our luggage was delayed. This time it wasn’t. The simple things give the greatest satisfaction"

Výhody: "Good efficient flight crew friendly and helpful"

Výhody: "quick and relaxed"

Výhody: "Cabin crew very pleasant"
Nevýhody: "Lost our bags, little sympathy from staff"

Výhody: "Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight."
Nevýhody: "Nothing!"

Výhody: "The included snacks and the seats."
Nevýhody: "Nothing."

Výhody: "Very little if any."
Nevýhody: "Aircraft was not very clean,the staff seamed quite harsh at times when speaking to customers. The food was really quite poor but it was a short flight to be honest. Overall not as pleasant as the China Southern flights. I would not like to choose them again unless i had to."

Výhody: "Airline staff good and professional"
Nevýhody: "Nothing one can do, for a 6.2" guy, the metal bar that forms the shape for the pouch for magazines and such digs into knees, ESP if person in front adjusts seat back. Fold out table barely accommodates laptop."

Výhody: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."

Výhody: "Catering is ok"
Nevýhody: "Seats comfort really old school"

Nevýhody: "KLM had bumped us to a later flight for no reason and again we had to call with a long wait to get our original connection restored, However, we did not get boarding passes during checking in Europe and thus had to go outside security in Detroit to the main check-in gate and wait 30 minutes to get the error resolved. Then it was back thorough security and a rush to the gate to get there in time to board. Lost our original seat assignment and wound up in the last row at the tail of the plane. Extremely poor coordination between KLM and Delta who operated the flight."

Výhody: "Service"
Nevýhody: "Only one queue for boarding. Flight late on arrival."

Výhody: "The crew were very friendly and accomodating, plane was clean and boarding amd disembarking was efficiently handled."
Nevýhody: "55 minute delay was not welcome."

Výhody: "No entertainment or food needed on a half hour flight. Otherwise excellent."
Nevýhody: "Nothing​"

Výhody: "I liked the leg room, I liked the customer service of the crew, smooth flight."
Nevýhody: "Both ways up and down I struggled with over-head luggage space. We were allowed a cabin bag and a small hand-bag in the flight but as we were among the last half of the passengers to board the flight we couldn't find anywhere to keep our luggage and the crew had to take them away from us to store them somewhere at the back far away from our seats. As a result we had to wait until all the passengers got off the plane to get back our luggage and we were the last two passengers to get off. Unpleasant!"

Výhody: "New Boeing 787. Nice aircraft"
Nevýhody: "This is the only international flight I have ever taken that did not serve food or drinks. We asked for water 4 times and was brought a small glass half full only once. We had to purchase food and drink separately. I can't even believe juice or soda was not included! It is dangerous to not offer at least water for that long of a flight. Would never fly or recommend Norwegian Air ever again."

Nevýhody: "Baggage Claim in Barcelona. Waited 45 minutes before baggage arrived, that combined with flight being 30 minutes late made running to catch a connecting flight which was in a different terminal requiring a shuttle bus ride to get there."

Nevýhody: "A mechanical malfuntion caused our takeoff to be over 2 3/4 hours late. I had a scheduled 4 hour layover which wasn't enough and missed my USA connection. Had to pay another $2500 x 2 for return flight to make a wedding Same happened on arrival. 2hr delay Going back in 2 weeks. Trying Europa Air"

Výhody: "Vueling is a high quality airline. Much better than Ryanair"
Nevýhody: "The club sandwich was rather disgusting"

Nevýhody: "Nicer behaviour from crew, smile is easy."

Nevýhody: "Did not get to board my flight."

Výhody: "Nothing"
Nevýhody: "We had a 3 hour delay! I must be compensated"

Výhody: "The crew tried well enough"
Nevýhody: "The main course"

Nevýhody: "Huge delay and very disorganized boarding"

Nevýhody: "Pague extra al hacer mi checking para elegir asientos en puerta de emergencia. Me enviaron hasta los recibos. Cuando llegue a mostrador en Florencia mis asientos habían sido revendidos a otros pasajeros. Una estafa"

Výhody: "Boarding was good, crew was great. Seats were comfortable. I dropped my cell phone on the plane when I left and the stewardess held it for me. Absolutely saved my night and I’m so grateful to her. All my information about my apartment were on it. I’m not sure what I would have done had it been lost."
Nevýhody: "The coffee wasn’t free."

Výhody: "Straightforward flight. I feel like I would fly with vueling again but from a different airport."
Nevýhody: "It was delayed by 30/40 minutes and the price was quite expensive (but that was probably my fault)"

Výhody: "Good leg room"
Nevýhody: "30 minutes late - better than 2 hours with previous Vueling flight..."

Výhody: "The flight was OK"
Nevýhody: "It was delayed almost one hour."

Nevýhody: "Flights notoriously late Staff useless Service inexistant No information provided Avoid Vueling"

Výhody: "No major problems"
Nevýhody: "Delayed flight"

Výhody: "Crew was nice, responsive and professional. They tried to make the best of a bad situation and were helpful in that regard. Pilot explained the reason for the delay. Also helpful"
Nevýhody: "Arrived early at the airport and checked my bags. Was charged $190 for one extra bag. Told I had to pay for two flights because there was a connection! Boarding was late and then the plane took off late. Horrible."

Nevýhody: "Late. Long wait for baggage. Not very friendly crew."

Výhody: "The individual tv screens."
Nevýhody: "This is what I noticed while checking in the last gate before we board. We were singled out with a few other people to be additional screened in questions. When we were done, there were about more than 10 individuals who were waiting to pass the gate and about over 50 waiting in line. We noticed that the European descent individuals with bigger bags were not question and allowed to pass through. We were stop and was informed we have to pay for our luggage. The rep took our credit card and scanned it and when we asked how much she informed us the amount will be appeared in our next statement. How did she not even know?? Lastly, the individual in front of us had the same luggage (if not bigger) and didn’t even have to beck his in!"

Nevýhody: "Cancel connecting flight without offering alternatives on the same day. Confirmed another flight a week later of the intent flight without my consent. Had to rebook connecting flight a day earlier of the intent departure date, losing a day stay in B&B, and expense on transport due to different airports."

Výhody: "I presume that because I'm old they treated me special even though I didn't request any special help."

Výhody: "cabin crew was friendly"
Nevýhody: "ground staff was so trained to brush problems to the customers that never again Vueling, so bad experience compared to Ryanair..."

Výhody: "Nothing"
Nevýhody: "They made a mess with my bookinh"

Výhody: "I give high marks to Vueling in all regards, except one. See below. Otherwise, they were efficient, courteous, and it was a very positive experience."
Nevýhody: "When we arrived at our seats 29E and 29F the seats were taken. The flight attendant asked if I would like to move to row 32, the last (and worst) row of the plane, which has no window, so that the people in my seats could sit together. I thought she had to be joking, but she wasn't. These people need to get a SERIOUS reality check. It's like going to a restaurant, ordering a filet mignon steak, and then waiter comes out and says "we gave your filet mignon to that person sitting over there, but here's a MacDonalds hamburger for you. And you will still be paying for the filet. Will that be ok?" No. It's not ok. Only an airline would try something like that. This behavior is unacceptable in every other business. Stop doing this now!"

Nevýhody: "Had to wait on crowded bus for 20+ minutes and we were not told why."

Nevýhody: "Food and entertainment don’t apply to my trip"

Výhody: "Price!!"
Nevýhody: "Late a full hour leaving Florence, so late into London."

Výhody: "On time. The price."
Nevýhody: "All as expected."

Výhody: "crew was friendly and timely ..providing regular snack/beverage service on a relatively short flight"
Nevýhody: "beverage/snack service should be complimentary like itbia on most other flights"

Výhody: "Flight was fine. I chose a good book."
Nevýhody: "Nothing not to like"

Nevýhody: "The check in line was too long with too few attendants checking people in."

Výhody: "Good price, on time, comfortable seat, crew was friendly both at boarding and on plane."
Nevýhody: "The only thing i didnt like was that when we boarded, we got on a bus to take us to the plane. I had paid extra for priority boarding and seating but i ended up being one of the last people on the plane. It did not end up being an issue because there was plenty of ovwrhead space for my carryons but it could have been. Wifi would also be nice. Even if i had to pay wxtra for it."

Výhody: "Was an ok flight for a budget airline"
Nevýhody: "I'd booked it and paid more as it was supposed to be British Airways. This was rather misleading by kayak as I booked with them via the British airways website then forward to vueling. Could have paid less if I'd chosen vueling from the options."

Nevýhody: "50 mins delayed with no apology."

Výhody: "Spacious, punctual, friendly"

Výhody: "cost"

Nevýhody: "It was freezing on the plane to the point of discomfort"

Výhody: "Efficient way to get to Paris"

Výhody: "Nothing"
Nevýhody: "Very narrow seats, in fact the most narrow I've ever been on. Plane was delayed both ways. No real explanation as to why."

Výhody: "Stewards"
Nevýhody: "No leg room! Especially in row 9 because seats moved forward to make rooom for row 10. Not Fair!!!!"

Výhody: "This was awesome experience!"
Nevýhody: "Nothing."

Nevýhody: "they left my lugage the delayed the flight for 2 hours, terrible services"

Nevýhody: "Delay for 21/2hours"

Výhody: "Main door closed 10 minutes early; fast luggage retrieval in Prague"

Výhody: "Did not communications belligerent passenger"
Nevýhody: "Small sears cattle car"

Výhody: "Don't know I slept."
Nevýhody: "They were get 6th disorganized at check in and boarding."

Nevýhody: "seats were really tight with little leg room. A long walk from security to the gate"

Nevýhody: "I was ripped off! I booked a flight for 3 passengers and paid. An email came through requiring I add additional information for my two companions within 48 hours or their flight would be cancelled and NO refund. I have the app and requested text notification, whereby nothing came through. The flights were cx and I had to book 2 new ones or fly alone. When calling to dispute, I could only email. The phone number was not international. The email rely denied a refund. I requested to escalate the dispute but Wasnt ever connected to that individual. In Paris, I attempted to reach the claims dept and was told to email them or call customer service but don't speak Spanish so got no where. Out 267$."

Výhody: "Wonderful service, very helpful and friendly staff. This was my first time. Definitely will fly again. Thank you."
Nevýhody: "No flights to Vilnius"

Výhody: "Flight was delayed by more than 1 hour"