Najděte levné lety z Toskánsko do Prahy

Výhody: "Very friendly and cooperative crew. Entertainment is well upated with latest media."
Nevýhody: "Nothing"

Výhody: "Crew was great! Food was actually very good! However seats are very tight in the economy class...I’m 5’6” and 130lb and had a hard time during the 10,5h transatlantic flight.."
Nevýhody: "No complaints about anything but the seats on this particular aircraft: Boeing 777-300ER... very tight!!! Ok for a few hours of flying but not for an 11 hour flight!!!"

Výhody: "Both the flight crew and the flight attendants were great. It was the smoothest landing I have had it quite dome time"

Nevýhody: "The flight was cancelled and Florence airport staff was extremely incompetent and unprofessional. I spent 12 hours in the airport before getting to Zurich. Won’t get to Chicago until 24 hours after my planned arrival. If I something important then hell would’ve been raised."

Výhody: "The crew was terrific and friendly as I expected."
Nevýhody: "I have no other suggestions here since I'm pleased with the flight and services."

Výhody: "Even though we flew through turbulances the crew was able to manage their tasks. Plus beautiful stewardess."

Nevýhody: "I was asked to check my carry-on. I have used this carry-on more than 50x without an issue. I have even put it in the smaller compartments on smaller Bombardier jets. I don't have an issue with being asked to check luggage, but I resent being asked when others are allowed to take their carry-on onto to the plane without issue. Right in front of me while I was waiting for a baggage tag, others were being checked in with carry-on equal to mine and allowed to take it onto the plane. I can only surmise that my ticket limited me to one bag onto the plane, although they would not tell me this. This was not clear when I booked the ticket nor when I checked in on-line. I had a 40 minute connection in Zurich so was very concerned that my luggage would not make it. Luckily, it did make it to my next stop. Swiss Air seems to have different restrictions than other airlines which I have encountered before. I take ownership that I should be aware of a tickets restrictions but this was a multi-leg trip (5). However, I will tend to avoid Swiss air in the future, to avoid having to research their unique restrictions."

Výhody: "Enjoyed the surprisingly good vegetarian hot meal, wine, and chocolate! (And silverware) Said to us they cared for passengers and the environment. A much better overall experience than with United!"
Nevýhody: "Plane did not have a place to switch to the other aisle without disturbing passengers or crew! You need to move a tad bit on such a long flight!"

Výhody: "Nice crew, lot of space"

Výhody: "Good, in-flight entertainment"
Nevýhody: "There must be a way for crew to intervene and help parents with screaming infants or disruptive children. The flight noise/comfort was miserable"

Výhody: "The crew and flight"
Nevýhody: "No airconditioning while waiting on the shuttle bus to the plane"

Výhody: "The buttered pretzel was nice, and different."
Nevýhody: "The plane seats are closely spaced. I'm not heavy but am tall, so the row spacing isn't the best. The cattle call boarding is not desirable. Would prefer zone boarding."

Výhody: "The crew was very attentive and friendly. For the price the seats where comfortable."

Výhody: "The booking to a new flight was seamless."
Nevýhody: "We had to take a different flight on Lufthansa which had a whole list of it's own problems."

Nevýhody: "Almost missed my third plane, too."

Výhody: "The length of the flight"
Nevýhody: "3 of our 5 suitcases were out of luck to make it.. they damaged our 2 new luggages and the third one.. we only realized at home... now I have to deal with that too so I will be with Swiss on my mind for a while.. never again!!!"

Výhody: "Very professional!"

Výhody: "Four economy short-hauls in two days: That extra tad legroom (A321, A320, CS100) Planes are very clean Good quality snacks Great staff"

Výhody: "Flight was good"
Nevýhody: "There was a one hour wait to get through passport control and go to the gate beyond the security check point."

Výhody: "Super service, nice crew. On time and flawless baggage transfer to my final destination. Could not be more pleasant experience. I would recommend travel with Swiss to all travelers. Thank you"

Výhody: "Crew was courteous."
Nevýhody: "Nothing"

Výhody: "The chocolate was good. The flight was fine no issues. The flight staff was very good."
Nevýhody: "Had to pay $100 for my second bag. I did not pay for the extra bag on my way out. As a star alliance member and a united chase explorer card user I don’t think I should be paying for the extra bag. I booked the flight through United for the expressed reason that I have privileges when on united and feel if I book united these privileges should transfer. If not what’s the point of being a loyal customet"

Nevýhody: "I did not like they were so strict with the carry on luggage and stopped us at the TSA"

Výhody: "Very short flight so little to write about."
Nevýhody: "We've got no complaints."

Nevýhody: "Booked four flights from Zurich to Prague, but plans changed. No way to get a refund or cancellation although I tried two weeks beforehand. Disappointing to say the least."

Výhody: "Comfortable....customer-service oriented staff. Enjoyable food, and entertainment."
Nevýhody: "Only thing that could have been easier is to offer more self check-in options at the airport. Very courteous staff, and wait wasn't extremely long."

Nevýhody: "Only one agent to check in economy passengers two agents for first class and 2 or 3 for special needs. There were many more economy passengers and it took a lot longer to be serviced more agents for economy would have been more equitable"

Výhody: "Almost nothing.."
Nevýhody: "1) my seat was broken (didn't recline) 2) my USB charger... Broken.. 3) my food was in a metal container that was stamped and the ink from the stamp leaked and was pressed across my food. I was literally not about to eat the alphabet... (luckily, a nice attendant came by and apologized, as I know it was not her fault the food came out like this. 4) Rude attendant came over 25 mins after I had turned on my attendant button to ask for a bottle of water. (I turned it on while they were still serving drinks) (also forgot I needed water to take some medicine that required to drink a full glass) She came up to me and my fellow passenger, yelled at BOTH us while she was waving her hands our face. I mentioned to her "it's not polite to treat people this way" she moved her hands closer to my face thrusting her whole body over my fellow passengers face, and continued yelling at me about turbulence (while she's completely avoiding the rule herself.) He and I were both seated and buckled and not bothering anyone. She could've just taken her own lecture and kept ignoring the signal. I wrote about this in customer support letter that the 'NICE' and 'Helpful' attendant Gave to me that sincerely apologized for the previous attendants behavior."

Výhody: "Entertainment was excellent and they made it a very comfortable flight."

Výhody: "Everything ran like clockwork"

Výhody: "Liked the crew, seats, snack. Definitely a pleasant experience."

Výhody: "Excellent customer service, and on time flight"

Výhody: "Accommodating"
Nevýhody: "Flight attendant spilled hot tea on me and he didn't help me out. The other flight atttendant assisted to my burns. I have 2ond degree burns on my arm from this incident."

Výhody: "Good product, excellent food, great and attentive service"
Nevýhody: "Set quality for Business leaves much to be desired. Feels like sitting in Y with middle seat free."

Výhody: "The Crew was wonderful."

Výhody: "Very little"
Nevýhody: "I paid extra for seat selections and then they did not give me those seats."

Výhody: "Comfy, loved the individual Tvs and food was great!"

Výhody: "Food and entertainment"
Nevýhody: "Mobile app wasnt working for me"

Výhody: "Seat spacing better on the short flight than the long flight -- where is the Swiss logical thinking ---- apparently this is a myth"
Nevýhody: "Swiss boarding is a Charlie Foxtrot"

Výhody: "Brand new plane, with ultra modern seating. We had a lot of room."
Nevýhody: "We sat in the plane for 40 minutes before takeoff"

Výhody: "Nothing."
Nevýhody: "Communication was terrible."

Výhody: "Kind and efficient service. Help to board and disembark Good communication. Great customer service."
Nevýhody: "It took some time to get our gate-checked wheel chair, but I have to say, they went out of their way to help us find it."

Výhody: "The chocolates shaped like soccer balls. The fantastic icecream"

Nevýhody: "My baggage never made it on my first flight due to a strike by Swiss airlines crew. The flight was delayed and we were told it was because there was less crew and it was taking some time to get our baggage on the plane. Due to the delay, I missed my connecting flight and was rescheduled for a flight the following day. When I went to get my checked bags, I was told they never made it on the plane and were indefinitely in the first city (Barcelona). I was told to file a complaint once I got home (US) and then they'd forward the bag to me. I did not receive my bags until 5 full days later, in which I had to call every single day and ask to place more request to move the bags from one city to the next. If I hadn't stayed on top of it, I surely would not have received my bags. Also, when I checked my bags in Barcelona, I had to pay an extra 75 Euros for having a second bag although the weight limit was not surpassed. The guy at the counter was really nice and didn't want to charge me but due to the strike, the policy was really strict on a one bag limit. That I understand, but I did file a complaint and request to be refunded that 75 Euros since the service that I paid for was not completed on their end until 5 days later. I'm really hoping they refund me but not gunna bet on it."

Výhody: "Upgraded to business, new 777 plane, good snack"
Nevýhody: "No headphones"

Nevýhody: "While waiting for boarding I overheard a young woman, who was traveling with several companions, screaming to her mother on the phone that she and her friends had all gotten bedbugs and were in agony! She was making plans to leave all of her bags in the driveway when she got home. I discretely let boarding staff know and was told there is nothing they can do about it. They also cannot change my flight, or my seat, in the event that I am seated next to the person with the issue. They did give me a bag in which to place my carry on before storing it overhead. But once on the plane, I realized that my checked bag would be thrown in with everyone else's. In addition, I had forgotten to preorder gluten free food. The airline had nothing gluten free to offer me on a prolonged international flight and did not even offer to produce any gluten free snack (peanuts? cheese?) to tide me over. My luggage is still sitting in my car awaiting a process. However, in the unfortunate event that it has come into contact with bedbugs it may be too late :("

Výhody: "The seats were actually more comfortable on this short leg than on the much longer flight back to Boston. And the Swiss chocolate was good."
Nevýhody: "Having to pay for a second checked bag. And the refreshment (I think it was supposed to be ice cream) was awful. Also, I think it was the young pilots virgin flight. The jerky take off and bouncy initial flight was capped off with an approach to the runway for landing that was very scary, much too fast and wobbly. Thankfully the plane was pulled back up into the air, just before touch down, circled for ten minutes, and retried the landing. This time perfectly smooth and successful."

Nevýhody: "No room and very hard to get t your seat"

Výhody: "Quick flight, nice crew"
Nevýhody: "Snack options"

Výhody: "Service was very good"

Výhody: "Awful airline. Will never get tickets through you again."
Nevýhody: "Airline compliance. The flight was delayed and the connecting flight left without out us. Leaving us stranded at the airport for 4 hours."

Nevýhody: "Inside the plane everything was great and the floght atendants were very nice, however in check in I was teated very poorly"

Nevýhody: "Overhead space on plane was very limited."

Výhody: "I like the food and servise"

Výhody: "Fligth attemdance atention"
Nevýhody: "Delay in the departure (40 min)"

Výhody: "Seat size was decent, not like us airlines, there’s actually space for you knees."

Výhody: "The crew and the service was excellent. Dinner was excellent. The hot breakfast never came. We were served a roll and one small cup of coffee with no refills. That was my only complaint. On a long overseas flight I think a hot breakfast would have been better than a roll."

Výhody: "Luggage came extremely quickly"
Nevýhody: "We upgraded to business and paid way more than the flight over and the service was much worse. Food wasn’t as good and not nearly as much."

Výhody: "Seats more comfortable."
Nevýhody: "Flight left late. Unboarding took a long time. Didn't hold connecting flight, missed it. Now on 5 hr wait and may miss airport transit."

Nevýhody: "I had a weelchair and nobody assist me in Viene in Austria"

Výhody: "The flight was short: 4 hours. It was in time, etc. Certainly no entertainment."
Nevýhody: "After the breakfast (rather poor) no drink was suggested. There was a cup for tee or coffee. Empty one. After the breakfast they just took it away with other dirty dishes. It happened to all passengers in my neighborhood."

Výhody: "Great staff, good meals, snacks, and drinks thru the entire flight."

Výhody: "The flight attendants worked very hard Patient and courteous."
Nevýhody: "Drinks are varied Food needs improvement The bread is low The vegetarian meal is poor"

Výhody: "Safe trip"
Nevýhody: "There were a large group of very smelly passengers that came in at the end portion of boarding. The AC counldnt handle it and the crew didn’t use any spray to save the rest of us suffocating passengers. Thank goodness the flight was short."

Výhody: "Fast disembark. Used both ends."
Nevýhody: "No entertainment. Luckily, it was late or I would have missed it because my previous plane was so late."

Výhody: "Smooth flight, friendly and afficient onboard service. Fast boarding. On time departure."
Nevýhody: "Croatian Airline checkin service was good but was made to check in carry on. However, baggage clerk was extremely hostile and wanted to charge us for two bags for which we had prepaid. Would not accept our evidence of payment for the two bags. Finally accepted her mistake but Forced to pay 90€ For the extra bag. Ripoff!! Other airlines (Vueling, Air Europa) checked same bag as courtely, did not charge. First and last time flying Austrian."

Výhody: "Easy boarding. Using a smaller Dadh 8 on this flight meant we had a lovely view of Alps."
Nevýhody: "Poor announcements."

Nevýhody: "Missed the connection because the flights were booked too closely together. Then had to wait 7 hours in the airport for the next flight. It only takes 4 hours to drive there but I don’t have a car."

Nevýhody: "All good!"

Výhody: "Friendly staff, on time flight. Nice refreshments"

Nevýhody: "Chaotic boarding process, no clear communication with passengers, delays in boarding not explained, people sent away or told off, huge attitude and chip on the shoulder. In the U.S., we are customers that paid for a service and are asking for details on that service. In Europe, we are annoyances that depend on staff at the boarding gates to get on the plane, so power tripping and general disdain to customers beings confused are part of the game. I will try never to fly Austrian Airlines again. Absolutely unacceptable behavior toward families, mothers with children, senior citizens. I can almost see the smirks and annoyed and superior attitude of staff at the boarding gate when they had to deal with more passengers asking why boarding hasn't started half an hour ago when we were announced it would. No answers, just show me the passport and boarding pass, ok, please go back, we'll let you know, then ignore questions."

Výhody: "Friendly staff, efficient"
Nevýhody: "I didn’t understand that we got no baggage allowance with our tickets. When I looked on the website it appeared that star alliance members got the usual free luggage. Apparently it was a “lit” fare & we didn’t. It would have been worth it to get the next class of fare"

Nevýhody: "Flyght was terible"

Výhody: "Nothing stood out compared to other airlines"

Nevýhody: "A319 is inherently a badly arranged seating layout. Was in Row 30, no recline, and 3 full grown men for a 3 1/2 hour flight. I wonder if squeezing in the extra 3 or 6 seats is a payout when looking at people's likelihood to fly again?"

Výhody: "easy boarding"
Nevýhody: "bad seating. you previously provided a comfort kit but discontinued it."

Výhody: "kids treatment"

Výhody: "I will never travel with Austrian airlines again"
Nevýhody: "My flight was cancel,then they transfer me to swees airlines they checked me in they took my luggage and then they told me I can't travel coz I can't make 2 stops inside the Europe. I have to wait 1 hour and 30 minutes to fine my bags . I went back and forth from terminal 1 and 4 many times.The changed my flight to turkey airlines and I wait 9 more hours at airport to check in again. Terrible experience ☹️☹️☹️☹️☹️☹️☹️☹️☹️"

Nevýhody: "It was late No food"

Výhody: "First time traveling with 10-month old son. Satisfaction on my side! Staff was friendly and willingful."

Výhody: "Drinks were included"
Nevýhody: "No entertainment available not even to pay for. Wifi is overpriced"

Výhody: "The crew"
Nevýhody: "The food and the boarding at Vienna airport"

Nevýhody: "Delayed flight after an already long flight from the states"

Výhody: "Nice staff. efficient."

Nevýhody: "economy class eats sold as business class !!! very poor and cheap strategy --"

Výhody: "Most of the crew were nice. Efficient."
Nevýhody: "Ridiculously small seats and legroom."

Nevýhody: "I used flights between Vienna and Prague several times and in most cases they are delayed."

Výhody: "Very nice and polite crew, great service."
Nevýhody: "Regular breakfast was just a muffin and nothing else :("

Výhody: "The female attendants were nice."
Nevýhody: "The male attendants, who were on my side, were not very attentive. I had a small child with me and they didn't seem to realize the challenges associated with what I was doing. Also, my child's screen would not work most of the time, even though I told the attendants."

Výhody: "When you travel with an infant it's already a difficult trip but it's really fraustrating when you find out that they didn't assign you to the seats with the baby bassanet, and when I went to the counter to fix the problem instead they change our window seats to an isle seats without even asking or notifying us with the changes, and they when I asked how come you don't automatically assign infant reservations to infant seats their excuse was what if there were more infants than available infant seats and they already gave out those seats with extended leg space to others who already had paid for it, and surprisingly there were multiple of infants on board none of them in those seats but rather the other passengers who paid for it, so basically they got paid extra and you will only suffer for almost 10 hrs so they can make extra profit. NEVER AGAIN AUSTRIAN AIRLINES!!!"
Nevýhody: "Entertainment on board was useful"

Výhody: "please see comments above for my previous flight excellent experience!!! I used to fly with KLM but with definitely check Austrian Airlines first for my flight needs from now on."

Nevýhody: "There weren't a single blanket on the whole flight"

Nevýhody: "They should update the planes with individual screens so you can watch whatever movie you want instead of the tiny screens many aisle in front. The flight also ran out of meat options and we had to have ravioli. Also not much leg room like other flights."

Výhody: "I like the personalized service and the understanding crew."
Nevýhody: "For the amount of people flying into and out of Thera, the check-in system could be improved."

Nevýhody: "There were no air vents, which made for a hot flight."

Výhody: "I like the service,was great, flight was smooth,great team!!!"

Výhody: "seats are comfortable, boarding was fast"
Nevýhody: "no choice of food, no entertainment"

Výhody: "Well worth the upgrade!"

Nevýhody: "I was not let in the flight as all the seats were taken."

Výhody: "So rude crew"

Nevýhody: "Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew."

Výhody: "Nothing"
Nevýhody: "Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again"

Výhody: "Usual faultless KLM experience"
Nevýhody: "Nothing."

Nevýhody: "Information on arrival time was not correct"

Výhody: "Great crew."
Nevýhody: "Ran out of business class meal. Substituted a Econ class."

Výhody: "Everything works and quick to get to destination."

Nevýhody: "Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me"

Výhody: "Friendly crew"
Nevýhody: "Can’t think of anything"

Výhody: "Our flight was delayed in Bejing, than we loosed the booked flight of KLM. When we arrived in Amsterdam, we get the recheked in flight."
Nevýhody: "Doesn't"

Nevýhody: "Late departure. Rush to connect."

Výhody: "Seat comfortable"
Nevýhody: "Flight was delayed and overhead bin space was very small"

Výhody: "The entertainment was amazing"
Nevýhody: "The seats were a bit hard"

Výhody: "Good beverage service."
Nevýhody: "Over an hour delayj for departure."

Výhody: "the drinks"
Nevýhody: "seat reservation. having to pay for luggage...."

Nevýhody: "This return flight was much better than the flight going to Amsterdam. I believe the biggest factor was the type of aircraft. The old 747 just didn't meet expectations. The newer 777 on the way back was much more comfortable, with better amenities."

Nevýhody: "Dozens of high school students screaming and climbing onto seats, crew did not intervene."

Výhody: "Friendly staff"
Nevýhody: "Security check at gate; No priority"

Výhody: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Nevýhody: "No downsides at all"

Výhody: "Best airline in the business quick efficient and outstanding service What else can you say"

Nevýhody: "Too much light in the cabin because of too many screens on. Should have a separate part of the cabin with screens off allowing one to sleep more easily."

Výhody: "Crew was in a festive mood, the meal was unexpectedly delicious"
Nevýhody: "Seats ok, but could be more comfy"

Výhody: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight."

Výhody: "I am so grateful to have been provided delicious and filling vegan meals on this long flight. Thank you for offering a dietary option that is compassionate toward animals and contributes less to climate change! Now if only the planes were powered by clean, renewable energy... Hopefully that will become a reality someday very soon! Oh, and also the crew on this flight was exceptionally kind and helpful. Thank you so much!"
Nevýhody: "I did not enjoy the turbulence, which I suppose is unavoidable. More importantly, I felt quite guilty about the greenhouse gas emissions of my flight. I have decided to cut down on my air travel as much as possible as a way of reducing my carbon footprint."

Nevýhody: "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."

Výhody: "Friendly in-flight personell"
Nevýhody: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"

Výhody: "I got some rest"
Nevýhody: "unable to charge my phone or watch movies"

Výhody: "Crew was very nice and helpful, entertainment system worked well and had good choices"
Nevýhody: "Seats were not very comfortable, it was uncomfortably hot and there was not air conditioner vent above like most other airlines"

Nevýhody: "I can't take the flight because i'm not Chilean and I don't have a reembolse or other flight ,... nothing . Finally I take other flight with other company"

Nevýhody: "Headset jack only worked if the headset plug was in EXACTLY the right spot."

Výhody: "Decent seat size. Sorta slept the whole flight."

Výhody: "Airlines issue"
Nevýhody: "Profiling certain customers"

Nevýhody: "Tiny old cramped plane."

Nevýhody: "Dutch sub titels would be nice."

Výhody: "Excellent experience with the cabin crew."
Nevýhody: "Seats on the 777 were too narrow. This 777 had a 3-4-3 seating arraignment, it would have been better with a 3-3-3, similar to a 787 configuration. With the current layout, even with an aisle seat, I was sitting in the aisle. And I am not a large person! The flight was full, so use the 787 and two daily non-stops. For a twelve hour flight, the food was only Okay, could have been better and with a better selection. Meal timing was poor."

Výhody: "The last two times we connected in Amsterdam to Humberside our luggage was delayed. This time it wasn’t. The simple things give the greatest satisfaction"

Výhody: "Good efficient flight crew friendly and helpful"

Výhody: "quick and relaxed"

Výhody: "Cabin crew very pleasant"
Nevýhody: "Lost our bags, little sympathy from staff"

Výhody: "Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight."
Nevýhody: "Nothing!"

Výhody: "The included snacks and the seats."
Nevýhody: "Nothing."

Výhody: "Very little if any."
Nevýhody: "Aircraft was not very clean,the staff seamed quite harsh at times when speaking to customers. The food was really quite poor but it was a short flight to be honest. Overall not as pleasant as the China Southern flights. I would not like to choose them again unless i had to."

Výhody: "Airline staff good and professional"
Nevýhody: "Nothing one can do, for a 6.2" guy, the metal bar that forms the shape for the pouch for magazines and such digs into knees, ESP if person in front adjusts seat back. Fold out table barely accommodates laptop."

Výhody: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."

Výhody: "Catering is ok"
Nevýhody: "Seats comfort really old school"

Nevýhody: "KLM had bumped us to a later flight for no reason and again we had to call with a long wait to get our original connection restored, However, we did not get boarding passes during checking in Europe and thus had to go outside security in Detroit to the main check-in gate and wait 30 minutes to get the error resolved. Then it was back thorough security and a rush to the gate to get there in time to board. Lost our original seat assignment and wound up in the last row at the tail of the plane. Extremely poor coordination between KLM and Delta who operated the flight."

Výhody: "Service"
Nevýhody: "Only one queue for boarding. Flight late on arrival."

Výhody: "The crew were very friendly and accomodating, plane was clean and boarding amd disembarking was efficiently handled."
Nevýhody: "55 minute delay was not welcome."

Výhody: "No entertainment or food needed on a half hour flight. Otherwise excellent."
Nevýhody: "Nothing​"

Výhody: "I liked the leg room, I liked the customer service of the crew, smooth flight."
Nevýhody: "Both ways up and down I struggled with over-head luggage space. We were allowed a cabin bag and a small hand-bag in the flight but as we were among the last half of the passengers to board the flight we couldn't find anywhere to keep our luggage and the crew had to take them away from us to store them somewhere at the back far away from our seats. As a result we had to wait until all the passengers got off the plane to get back our luggage and we were the last two passengers to get off. Unpleasant!"

Výhody: "New Boeing 787. Nice aircraft"
Nevýhody: "This is the only international flight I have ever taken that did not serve food or drinks. We asked for water 4 times and was brought a small glass half full only once. We had to purchase food and drink separately. I can't even believe juice or soda was not included! It is dangerous to not offer at least water for that long of a flight. Would never fly or recommend Norwegian Air ever again."

Nevýhody: "Baggage Claim in Barcelona. Waited 45 minutes before baggage arrived, that combined with flight being 30 minutes late made running to catch a connecting flight which was in a different terminal requiring a shuttle bus ride to get there."

Nevýhody: "A mechanical malfuntion caused our takeoff to be over 2 3/4 hours late. I had a scheduled 4 hour layover which wasn't enough and missed my USA connection. Had to pay another $2500 x 2 for return flight to make a wedding Same happened on arrival. 2hr delay Going back in 2 weeks. Trying Europa Air"

Výhody: "Vueling is a high quality airline. Much better than Ryanair"
Nevýhody: "The club sandwich was rather disgusting"

Nevýhody: "Nicer behaviour from crew, smile is easy."

Nevýhody: "Did not get to board my flight."

Výhody: "Nothing"
Nevýhody: "We had a 3 hour delay! I must be compensated"

Výhody: "The crew tried well enough"
Nevýhody: "The main course"

Nevýhody: "Huge delay and very disorganized boarding"

Nevýhody: "Pague extra al hacer mi checking para elegir asientos en puerta de emergencia. Me enviaron hasta los recibos. Cuando llegue a mostrador en Florencia mis asientos habían sido revendidos a otros pasajeros. Una estafa"

Výhody: "Boarding was good, crew was great. Seats were comfortable. I dropped my cell phone on the plane when I left and the stewardess held it for me. Absolutely saved my night and I’m so grateful to her. All my information about my apartment were on it. I’m not sure what I would have done had it been lost."
Nevýhody: "The coffee wasn’t free."

Výhody: "Straightforward flight. I feel like I would fly with vueling again but from a different airport."
Nevýhody: "It was delayed by 30/40 minutes and the price was quite expensive (but that was probably my fault)"

Výhody: "Good leg room"
Nevýhody: "30 minutes late - better than 2 hours with previous Vueling flight..."

Výhody: "The flight was OK"
Nevýhody: "It was delayed almost one hour."

Nevýhody: "Flights notoriously late Staff useless Service inexistant No information provided Avoid Vueling"

Výhody: "No major problems"
Nevýhody: "Delayed flight"

Výhody: "Crew was nice, responsive and professional. They tried to make the best of a bad situation and were helpful in that regard. Pilot explained the reason for the delay. Also helpful"
Nevýhody: "Arrived early at the airport and checked my bags. Was charged $190 for one extra bag. Told I had to pay for two flights because there was a connection! Boarding was late and then the plane took off late. Horrible."

Nevýhody: "Late. Long wait for baggage. Not very friendly crew."

Výhody: "The individual tv screens."
Nevýhody: "This is what I noticed while checking in the last gate before we board. We were singled out with a few other people to be additional screened in questions. When we were done, there were about more than 10 individuals who were waiting to pass the gate and about over 50 waiting in line. We noticed that the European descent individuals with bigger bags were not question and allowed to pass through. We were stop and was informed we have to pay for our luggage. The rep took our credit card and scanned it and when we asked how much she informed us the amount will be appeared in our next statement. How did she not even know?? Lastly, the individual in front of us had the same luggage (if not bigger) and didn’t even have to beck his in!"

Nevýhody: "Cancel connecting flight without offering alternatives on the same day. Confirmed another flight a week later of the intent flight without my consent. Had to rebook connecting flight a day earlier of the intent departure date, losing a day stay in B&B, and expense on transport due to different airports."

Výhody: "I presume that because I'm old they treated me special even though I didn't request any special help."

Výhody: "cabin crew was friendly"
Nevýhody: "ground staff was so trained to brush problems to the customers that never again Vueling, so bad experience compared to Ryanair..."

Výhody: "Nothing"
Nevýhody: "They made a mess with my bookinh"

Výhody: "I give high marks to Vueling in all regards, except one. See below. Otherwise, they were efficient, courteous, and it was a very positive experience."
Nevýhody: "When we arrived at our seats 29E and 29F the seats were taken. The flight attendant asked if I would like to move to row 32, the last (and worst) row of the plane, which has no window, so that the people in my seats could sit together. I thought she had to be joking, but she wasn't. These people need to get a SERIOUS reality check. It's like going to a restaurant, ordering a filet mignon steak, and then waiter comes out and says "we gave your filet mignon to that person sitting over there, but here's a MacDonalds hamburger for you. And you will still be paying for the filet. Will that be ok?" No. It's not ok. Only an airline would try something like that. This behavior is unacceptable in every other business. Stop doing this now!"

Nevýhody: "Had to wait on crowded bus for 20+ minutes and we were not told why."

Nevýhody: "Food and entertainment don’t apply to my trip"

Výhody: "Price!!"
Nevýhody: "Late a full hour leaving Florence, so late into London."

Výhody: "On time. The price."
Nevýhody: "All as expected."

Výhody: "crew was friendly and timely ..providing regular snack/beverage service on a relatively short flight"
Nevýhody: "beverage/snack service should be complimentary like itbia on most other flights"

Výhody: "Flight was fine. I chose a good book."
Nevýhody: "Nothing not to like"

Nevýhody: "The check in line was too long with too few attendants checking people in."

Výhody: "Good price, on time, comfortable seat, crew was friendly both at boarding and on plane."
Nevýhody: "The only thing i didnt like was that when we boarded, we got on a bus to take us to the plane. I had paid extra for priority boarding and seating but i ended up being one of the last people on the plane. It did not end up being an issue because there was plenty of ovwrhead space for my carryons but it could have been. Wifi would also be nice. Even if i had to pay wxtra for it."

Výhody: "Was an ok flight for a budget airline"
Nevýhody: "I'd booked it and paid more as it was supposed to be British Airways. This was rather misleading by kayak as I booked with them via the British airways website then forward to vueling. Could have paid less if I'd chosen vueling from the options."

Nevýhody: "50 mins delayed with no apology."

Výhody: "Spacious, punctual, friendly"

Výhody: "cost"

Nevýhody: "It was freezing on the plane to the point of discomfort"

Výhody: "Efficient way to get to Paris"

Výhody: "Nothing"
Nevýhody: "Very narrow seats, in fact the most narrow I've ever been on. Plane was delayed both ways. No real explanation as to why."

Výhody: "Stewards"
Nevýhody: "No leg room! Especially in row 9 because seats moved forward to make rooom for row 10. Not Fair!!!!"

Výhody: "This was awesome experience!"
Nevýhody: "Nothing."

Nevýhody: "they left my lugage the delayed the flight for 2 hours, terrible services"

Nevýhody: "Delay for 21/2hours"

Výhody: "Main door closed 10 minutes early; fast luggage retrieval in Prague"

Výhody: "Did not communications belligerent passenger"
Nevýhody: "Small sears cattle car"

Výhody: "Don't know I slept."
Nevýhody: "They were get 6th disorganized at check in and boarding."

Nevýhody: "seats were really tight with little leg room. A long walk from security to the gate"

Nevýhody: "I was ripped off! I booked a flight for 3 passengers and paid. An email came through requiring I add additional information for my two companions within 48 hours or their flight would be cancelled and NO refund. I have the app and requested text notification, whereby nothing came through. The flights were cx and I had to book 2 new ones or fly alone. When calling to dispute, I could only email. The phone number was not international. The email rely denied a refund. I requested to escalate the dispute but Wasnt ever connected to that individual. In Paris, I attempted to reach the claims dept and was told to email them or call customer service but don't speak Spanish so got no where. Out 267$."

Výhody: "Wonderful service, very helpful and friendly staff. This was my first time. Definitely will fly again. Thank you."
Nevýhody: "No flights to Vilnius"

Výhody: "Flight was delayed by more than 1 hour"

Nevýhody: "The flight was 2 hours late, boarding incredibly unorganized, and instructions from the flight crew were not understandable"

Nevýhody: "More legroom but then I'm tall. Otherwise just what you would expect from a budget airline"

Výhody: "I paid extra to allocate seat upon booking. When I went to check in I was asked to pay for seats again. We then had to sit separately. Upon boarding we were asked to pay £25 each for our hand luggage - even though we fly every month with Ryanair back and forth and have never paid before. Rude staff"
Nevýhody: "Staff could be taught customer service skills. and stop taking more and more money off people but advertise as cheap flights because they arent. We have vowed never to use Ryan air again."

Výhody: "Nothing. I never took a flight so bad in my life."
Nevýhody: "They could have another line to the people that couldn’t make check-in online, but they prefere to charge you a amount of $55,00 euros. Me and my husband tried to do the check-in online but the system was out off service and than when we tried again, 2 hour before departure, it was no possible"

Nevýhody: "Not being 7 hrs delayed"

Nevýhody: "Ice is not carried on flights by RyanAir"

Výhody: "Boarding was quick and tickets are very affordable."
Nevýhody: "Seats do not recline. No place to charge phone. No WiFi."

Výhody: "Cheap"
Nevýhody: "It was what you would expect for a cheap flight"

Nevýhody: "Boarding took long time took ages for a coffee . Stag and hen parties very loud and rowdy"

Nevýhody: "I fly Ryan Air often. Overall good experience. But Pisa airport could do a better job witch signage for priority boarding and regular boarding. This is the second time I’ve experienced confusion along with other passengers when it’s time to board. C"

Výhody: "flight efficient and smooth, thanks"
Nevýhody: "My problem was not flight itself, but boarding from T2 in Charleroi (arrived too early and nearly no facility to eat and wait in a decenta way)."

Výhody: "No issues getting on flight pretty straight forward."
Nevýhody: "N/A"

Výhody: "It was in time"
Nevýhody: "At the Pisa airport I had to pay € 40 for a baggage I had already paid when buying the ticket, the counter staff told me after I explained that I had paid for it, otherwise I could not carry my suitcase, so I had I have to pay my suitcase again and now I have to do all the cumbersome procedures so that my money is refunded"

Výhody: "Short flight and we arrived safely. Relatively inexpensive."
Nevýhody: "The entire process was chaos. First you wait in a crowd to find out which desk to drop your bags and/or check in. Then you race there with the herd. Then with another herd to the gate. After heading down what seems like a boarding ramp you go outside, then into a holding pen. It’s a giant metal shed that looks like it was made for cattle. Then after standing there for 30-40 minutes, you go outside again to board the plan. On board, there were no amenities, but that was expected."

Nevýhody: "I don't think it was very clear when I made the reservation that paying for a checked bag was only one way. I would like to have some reminder or notification that I had selected only one way. I was surprised to have to pay for the bag on the way back. And it was significantly more than on the website."

Nevýhody: "Delayed at Stansted due to Donald Trump"

Výhody: "Crew was nice"
Nevýhody: "Baggage policy is very unclear. Boarding procedures are slow and inefficient. Seats are uncomfortable. Air didn't function and the flight was very hot."

Výhody: "Nothing. They treat people like animals."
Nevýhody: "The hidden fees, the service, the constant delays without reason or apologies, the filthy planes, just terrible overall. Will never fly with them again. Pay more and avoid this airline."

Výhody: "Low cost"
Nevýhody: "Passengers treated like cattles. Not prepared at all"

Výhody: "Seats have plenty of legroom and flight was good."
Nevýhody: "Boarding slow and in the rain to get on board. Attendants spoke too quickly."

Nevýhody: "Boarding was not convenient, a lot of walking outside and standing near the plane. We were not offered just water for free. The worst thing: husband and wife with one checked in bag and one carry on bag can't board together, should board in different time."

Výhody: "No pude abordar por un error de la gente de atencion al cliente y despues viaje por otra aerolinea pagando nuevamente mi pasaje"

Výhody: "Nothing. I would never fly this airline again."
Nevýhody: "You literally can’t bring any baggage on the flight even thought they say you’re okay to bring a personal item and a carry-on."

Výhody: "Nothing"
Nevýhody: "I used my carry on suitcase for a Ryanair flights in Brussels and for multiple other flights with other airlines and had no issues. At Ciampino they told me my bag was too large and forced me to pay 50 euro to bring the bag on. I explained to them I've had no problems prior to this flight and they did not seem to care. I won't be flying Ryanair again."

Nevýhody: "The worst of all the budget airlines"

Výhody: "Cheap prices"
Nevýhody: "Uncomfortable"

Výhody: "If you just need to hop across countries and can get by without knowing your seat or without a big bag, take Ryan. They’re reliable and you get exactly what you pay for."
Nevýhody: "You’re not going to like it if you don’t like to get nickled and dimed to death. Check in and print a boarding pass before you get to the airport...it’s 50 quid if you check in in person!"

Výhody: "Cheap flights - that’s about it for the positives.."
Nevýhody: "- Clear policy to split people up unless you pay for seats. They. Seem to deny this but it’s as obvious as it gets. Makes boarding much slower as people try to switch seats - They check in 50% of hand luggage bags on every flight - why not offer the chance to check in small bags for free up front rather than make people scramble for valuables after being forced to check in hand luggage - Very poor seats - uncomfortable and cramped"

Nevýhody: "Flight was delayed."

Nevýhody: "Having to pay extra for everything!"

Výhody: "The mood lighting on the new jets"
Nevýhody: "Seats very hard on the new slimline seats. Boarding in Pisa was chaotic"

Nevýhody: "Delay on tarmac"

Nevýhody: "Staff at the check-in desk was rude and condescending."

Nevýhody: "Everything was great!"

Výhody: "When we took off the plane stayed to hot"

Nevýhody: "The flight did not fly out of the airport I selected thru kayak. I missed my flight because I was unable to make it to the correct airport in time. I will NEVER use Kayak again."

Nevýhody: "Complete chaos at the airport, with no real queue. Just had blobs of people crowding around counters with no indication of which one to got to if you needed to check in, print a ticket, or check a bag. No one was available to answer questions about which counter to go to, and when you finally waited and got to a counter, the attendants were very dismissive and rude."

Výhody: "Clean plane and comfy seats"
Nevýhody: "The hostess selling goods during the flight using the loudspeakers. That was crazy, never seen that before. The airline must be desperate for income. I was trying to watch a BBC programme on my BBC iplayer and she was too loud (I could hear and I had headphones) The boarding at Stansted airport is just too badly managed. incredible that you are required to check-in your size and weight restricted hand luggage after they have boarded a few passengers. Then you waste time waiting for it to come out."

Nevýhody: "Stop trying to sell me things every 10 minutes. I just want to get some sleep. Provide something for free, like peanuts or pretzels, as a nice gesture."

Výhody: "Nothing"
Nevýhody: "The crew is not welcoming, cramped seat, long line and force to check in my bag and paid 50euros."

Výhody: "Fast efficient service"
Nevýhody: "Some times cold crew"

Výhody: "schedule"
Nevýhody: "chaotic boarding process"

Nevýhody: "We purchased our tickets through Kayak. Ryanair website was not accessible to add luggage and check in. On the check in counter, we were not allowed to check in because they claimed that we had to check in online. We contacted the Ryanair desk to solve the problem, and we showed them that we are not able to access the website to check in. Eventually, they forced us to buy brand new tickets or we would have missed our flight."

Nevýhody: "Don't even get water on flight pretty cheap"

Výhody: "I have a double ticket reservation , they refused to cancel one and gove me a credit for it !! Even booth reservation to the same distenation on the same day and almost the same hour !!!!"

Výhody: "Nothing"
Nevýhody: "My flight was delayed more than six hours and they never offer me an alternative solution and I lost my connection flight. The worst experience ever."

Výhody: "It was a plane with a seat that flew from point A to B."
Nevýhody: "The extra charges are absolutely ridiculous. 45 euro if you didn't check in online ahead of time. 15 euro to print your boarding pass at the airport. Another 35 euro to check your bag, which you must do unless you are a midget and have the tiniest bag ever. When you're traveling you don't have access to a printer. All of a sudden the cost of your flight more than doubles. I won't fly RyanAir again."

Nevýhody: "Group of men, loud drunk and obnoxious. Filling the aisles, the bathrooms, swearing and shouting. The crew seemed powerless to quieten them- or perhaps the money they spent on booze and food persuaded the airline to let them ruin the calm of the flight?"

Výhody: "I paid 45 euros just to check in."
Nevýhody: "90 euros for one bag and check in process"

Výhody: "I opted for priority seats for €13.00 and reckon they were worth it. Quick boarding, guaranteed our carry-on would be carried on by us. I paid for more checked weight than I needed, but that was my own fault, and only cost me €15.00 extra."
Nevýhody: "The practical need to preselect baggage weight."