Najděte levné lety z Hannoveru do České republiky

Výhody: "Seems that the exit row seat was very narrow!"
Nevýhody: "Be on time"

Výhody: "The food"
Nevýhody: "If there was Headphones on flights"

Výhody: "Both the flight crew and the flight attendants were great. It was the smoothest landing I have had it quite dome time"

Výhody: "The seats were good for a short flight, which this was. No complaints."

Výhody: "Even though we flew through turbulances the crew was able to manage their tasks. Plus beautiful stewardess."

Výhody: "The crew was great."
Nevýhody: "There was no entertainment on board. I was in the last row, and my seat would not recline, which made the flight less than comfortable."

Výhody: "The staff was nice"
Nevýhody: "The seats were very small, the cusion was worn, the entertainment screen did not work, nor did my recline function on seat."

Výhody: "The crew was friendly and polite."
Nevýhody: "The plane was small, it rattled and shook a lot and the size of the seats is ridiculous. The bathrooms did not have warm water and the sense of comfort is to be found only in business and first class. We fly to Zurich a lot because we have family there and we always take SWISS for a direct flight. They have old planes, the little TVs by the seats may or may not work and although the crew is nice and well trained, they cannot substitute for the discomfort of 10 hours flights in a crammed place. Sorry SWISS."

Nevýhody: "Seats are too cramped for an international flight."

Výhody: "Food and drink service were excellent and big choice of entertainment"
Nevýhody: "seat row spacing in economy was too tight for a 10+ hour flight"

Nevýhody: "Too hot. Too late. Staff could have been more accommodating. Online checkin was impossible."

Výhody: "The crew was great. I was lucky to get a comfortable enough seat. Not the one I actually booked and paid for but still it was ok."
Nevýhody: "I was told I was placed on standby for this flight despite the fact that I booked this flight and paid extra for the chosen seat far in advance. The boarding was chaotic. Very poor communication. The flight was very delayed."

Výhody: "The buttered pretzel was nice, and different."
Nevýhody: "The plane seats are closely spaced. I'm not heavy but am tall, so the row spacing isn't the best. The cattle call boarding is not desirable. Would prefer zone boarding."

Nevýhody: "My special meal wasn’t available."

Výhody: "Delayed...delayed and delayed some more!!!!!"

Výhody: "Great service."

Výhody: "Punctuality, onboard service and the food served were all very good. Their app is very practical, no need to go to the counter except for dispatch of luggage."

Výhody: "Crew was nice."
Nevýhody: "TV's did not work. Food was lousy."

Výhody: "The length of the flight"
Nevýhody: "3 of our 5 suitcases were out of luck to make it.. they damaged our 2 new luggages and the third one.. we only realized at home... now I have to deal with that too so I will be with Swiss on my mind for a while.. never again!!!"

Výhody: "Very professional!"

Výhody: "Super service, nice crew. On time and flawless baggage transfer to my final destination. Could not be more pleasant experience. I would recommend travel with Swiss to all travelers. Thank you"

Výhody: "Crew was courteous."
Nevýhody: "Nothing"

Nevýhody: "Delayed"

Výhody: "Very well organized company beginning with the website, check in, boarding and the flight."
Nevýhody: "None"

Výhody: "The next best thing to the hard-working and kind crew was the lighting design. Meals were OK, and I was delighted that the vegan meals I ordered for my travel companion were right there as ordered. Not a common occurrence of late, I’m afraid, so I congratulate Swiss one getting this one right."
Nevýhody: "Legroom is non-existent. This was by far the most uncomfortable aircraft I have ever flown on, with the possible exception of an Ilyushin 62 operated by Tarom in 1983. I felt bad for the man in front of me, with my knees in his back. That is, until he reclined his seat and put my video screen in my face. Not much to watch anyway, but it was impossible to lean forward at all. Boarding at JFK was rather chaotic."

Nevýhody: "I did not like they were so strict with the carry on luggage and stopped us at the TSA"

Výhody: "The flight was smooth; Attendants were nice and everything worked according to schedule"

Nevýhody: "Lost luggage"

Nevýhody: "Seats were a little uncomfortable, not the leg room but they just felt a little worn down and tilting forward"

Výhody: "It was a good short flight, with good service"

Nevýhody: "Booked four flights from Zurich to Prague, but plans changed. No way to get a refund or cancellation although I tried two weeks beforehand. Disappointing to say the least."

Výhody: "I was concerned the connections would be too tight but it worked out great!"

Výhody: "staff were very helpful"

Výhody: "Food was excellent and staff was friendy."
Nevýhody: "Wifi was expensive."

Výhody: "Food and service were good"
Nevýhody: "Seats were terrible - way too small, too tight. No room for underseat placement of a backpack and feet. Sardine packing of economy passengers!"

Výhody: "entertainment was fine"

Výhody: "Everything ran like clockwork"

Nevýhody: "Minimalist breakfast."

Výhody: "The seats"

Výhody: "The service is the best!!! I enjoyed everything!!"

Výhody: "Do like flying on Swiss, but might have to rethink that. The food it fine and I really appreciate the gluten free meals. The crews have been very pleasant and helpful. Boarding on this last flight... Nov 2 from Zurich seemed a bit frenetic. Passports we checked once again and this seemed to be taking an extra long time. I do like the entertainment selections, but the seat TVs and remotes do not always work well."
Nevýhody: "I do not like the cramped space that we are in. It was difficult for my husband and I to get in and out of our seats. The passenger in front of me pushed her seat back and it seemed as though she was righ in my face. She could not go upright as the person in front of her was pushed all the way back. This situation also makes eating difficult. The flight yesterday was extremely warm, which I had not experienced on my three former flights. I guess I will try your airlines once more and see how it is for a third trip."

Výhody: "The crew was very friendly, everything was on time and extremely efficient. I don't have kids but I did notice how great the flight attendants were with the kids around me. Great job! Already recommended SWISS to friends and family"
Nevýhody: "Nothing."

Výhody: "The food"

Výhody: "The captain refused to turn on the AC until we were just about to leave. Many passengers were complaining. The crew refused to help or do anything. Then during the flight they kept the air flow down to a minimum so again it was boiling hot. DON'T FLY Swiss Air if you like normal temperatures!"

Nevýhody: "Late departure and arrival. No leg room in seats. Entire airline uses the cattle car approach. Would not fly with them again or recommend them to friends."

Výhody: "Seat spacing better on the short flight than the long flight -- where is the Swiss logical thinking ---- apparently this is a myth"
Nevýhody: "Swiss boarding is a Charlie Foxtrot"

Výhody: "Brand new plane, with ultra modern seating. We had a lot of room."
Nevýhody: "We sat in the plane for 40 minutes before takeoff"

Výhody: "Nothing"
Nevýhody: "The food was terrible, boarding was chaotic, only ten movies to choose from."

Nevýhody: "Sandwiches Delay"

Výhody: "Crew was brilliant"

Výhody: "Even though it was economy class, I was able to sleep because it was very comfortable."
Nevýhody: "Not sure, I slept the whole flight."

Výhody: "Seat super comfortable!"
Nevýhody: "Food service could've been better"

Výhody: "Crew friendly, attentive. Great plane, comfort, etc. Boarding & disembark easy. Given a little snack as we entered plane was a great touch!"

Výhody: "Nothing. It didn't happen."
Nevýhody: "Flight to Frankfurt from Denver could have been on time so we would've made this flight to Prague."

Výhody: "Deni, our flight attendant, was most attentive, giving Robert, who is legally blind, assistance with safety features if needed, one on one as we were seated."

Výhody: "The crew was great. Very friendly and provided excellent services. I was surprised that they serve food (a cheese sandwich) and drinks for a 40 mins flight. That would have never happened in the US"
Nevýhody: "We had to take a bus to get to the airplane from the terminal, which was no big deal. The bus driver was a little rough though."

Nevýhody: "Seats are super tight and very uncomfortable for tall people."

Výhody: "The crew was very friendly"

Výhody: "Lufthansa are excellent. Makes the US carriers look awful in comparison. Good seats, great service, on time, zero complaints."
Nevýhody: "Some of the other passengers were annoying"

Výhody: "From stevards to comfort, everything was just perfect!"
Nevýhody: "My seat 26A screen was freezing and movies rebooting. So I moved to a different seat"

Výhody: "Clean, drink and water service was good and much appreciated"
Nevýhody: "Seats too close to each other, must have added a couple of rows. awful. Internet wouldn't work, Food is a sad excuse on a German airline."

Výhody: "there is a big amount of space between the rows making sitting very comfortable"
Nevýhody: "lack of ventilation above the heads"

Nevýhody: "Flight was delayed"

Výhody: "Once again the crew was great and helped me find a place to stow my carry on since I was in the emergency row. The snack was also very tasty."

Nevýhody: "Flight from Heathrow to Frankfurt delayed, when we arrived we had no chance of making our connecting flight to Split yet no one told us. No one at the gate which didn’t say final call (or on any of the boards) or anyone calling us over the tannoy at any point. Super rude “flight manager” A. Turini burst out laughing when we told him our situation and when I asked why he said “Well would it make you happier if I cry instead?” So unprofessional."

Výhody: "Good crew and plane"
Nevýhody: "Terrible bag check before security, very long and disorganized"

Nevýhody: "I was put on stand by because the flight was overbooked even though my reservations were confirmed by you, why?"

Výhody: "airplane comfortable"
Nevýhody: "luggages were split and still lost can not find at the mean time"

Nevýhody: "We were advised upon check in online that we could check in but if we needed additional carry on items (1 was free) we had to pay a secondary fee. When attempting to do that online we were unable to, even though it showed the price to do so online was cheaper than the price at the gate. They made us fully check these bags once we got there and we had to pay $40 instead of the 15 or so it stated online. We had to be shuttled to the aircraft and had to wait because the first bus was closed by the operator. We had to wait until the second round for the bus to come back. During the flight the pilot did not mention any turbulence however during the entirety of the flight, including leading up to the landing of the plane, we experienced extreme rocking of the plane back and forth ( I’m aware that this does occur during landings while loosing elevation but this was an extreme case of that) and caused my colleague to get motion sickness which neither of us ever get on flights. I am very dissatisfied with this flight and operations of the airline company."

Výhody: "We were greeted by cookies upon entering the flight. I liked this experience. for a 45min flight everything else was as expected."
Nevýhody: "having to climb up 6 stories with carry on luggage isn't fun. Some elderly people were struggling, caused everyone to slow down. I'd have taken the elevator if I had known we had to walk all the way up. Regardless, my expectation of German airports and German engineering is high, but things we take granted in US like escalators are a luxury in Germany and clear directions are missing... on the oncoming flight we had to wait for a door to be unlocked while everyone was stuck in the aisle way and stairs.."

Výhody: "Staff were very friendly."

Výhody: "The service was amazing. Why can’t US carriers be like them?!"

Výhody: "On time, smooth landing and take-off, friendly crew,"
Nevýhody: "Still not enough legroom in Premium Economy but much better than Economy."

Výhody: "staff"

Výhody: "Pleasant flight all around."

Výhody: "Comfortable seats, good leg room, pleasant staff"
Nevýhody: "We were late arriving in Prague and then waiting for my luggage only to realise after waiting till the very last luggage THAT my luggage was left in Frankfurt and I didn’t get it til 21.00hrs - totally ruining my plans for my first night in Prague!!!!"

Výhody: "Great customer service!"
Nevýhody: "Sometimes temperature is too warm."

Nevýhody: "An hour + delayed departure and arrival."

Výhody: "Clean plane, decent entertainment options"
Nevýhody: "food was way below the usual Lufthansa standard had a 1.5 hour delay although it wasn't the Lufthansa fault"

Výhody: "all the flights were on time, the service was wonderfull"

Nevýhody: "Lufthansa never treats Prague as a destination almost always off stand, it never does this to a internal German flight always late arrival frustrating"

Nevýhody: "The second flight they board us then left us on the bus in the parking lot for 25 minutes breathing airplane fuel."

Nevýhody: "Flight canceled"

Výhody: "Very efficient, clean and comfortable."
Nevýhody: "N/A"

Výhody: "When in the air crew attentive"
Nevýhody: "Late boarding after allowing priority customer to board, Crew then took ages to start to finish boarding and taxi , Plane sent to furtherest runway, Made little time up,"

Výhody: "Food was great, as was entertainment interface on tv."

Výhody: "Everything but..."
Nevýhody: "Took over an hour to get my bags at SFO after a 12 hour flight...."

Výhody: "Without the help of the attendants at the gate waiting to take us to the connecting flight, we would not have made it! So grateful for their help! Food was very good for airplane food and movie choices were excellent."
Nevýhody: "Seats were quite uncomfortable due to inadequate leg room."

Nevýhody: "Fell asleep and didn't get any food, even though the cart was 1 row behind me when I woke up"

Výhody: "Service was good, boarding was fast, no other issues."
Nevýhody: "The seat pitch is inhumane. I could barely fit into the seat without hitting my knees on the seat in front. And that was before the person ahead of me reclined. It's not like Lufthansa is a budget airline. It's a full-fledged major carrier charging full-fledged prices. Seriously, I was expecting more."

Nevýhody: "Boarding was in organizes."

Výhody: "Everything was totally fine but nothing was noteworthy."
Nevýhody: "Plane was a little old and uncomfortable."

Nevýhody: "Big Screen at front of cabin when I am 2 rows behind kept me awake Boarding was a mess, not really enoughpreboarding space to hold everyone. Organizers were rude and signs were confusing."

Nevýhody: "No boarding advantages as a star alliance silver member."

Nevýhody: "No exaggeration: The crew rolled a beverage cart in front of the restroom while I was in there. I couldn't leave for about 4 minutes The food made me vomit. That's why I was in the restroom when they blocked me in My headset jack was broken. 500 movies aren't worth anything if I can't hear them"

Výhody: "Plane, amenities, crew, flight...all 5 *s"
Nevýhody: "Travelers should be aware getting around that terminal is counterintuitive and not efficient at all....Gate was crowded and confused....I don't understand the point if it's design....also not the place to exchange money...use ATM's"

Výhody: "Pretty much everything"

Výhody: "Staff/stewards were very upbeat and pleasant, professional and were perfect at looking after very tired customers (at least for me)."

Nevýhody: "See above...on a Nother note, how would any of these passengers be expected to exit a plane in emergency when there is absolutely no room in the plane? This is an accident waiting to happen, assuming the plane to survive the crash"

Výhody: "I liked getting food and drink."
Nevýhody: "Letting people check in earlier."

Nevýhody: "1:30 delay"

Nevýhody: "More space"

Nevýhody: "The procedures at Naples Airport were a bit of a mess... had to wait for checkin information and a long circular walk through many shops to get to the gates. We did not appreciate that."

Nevýhody: "They lost my luggage"

Výhody: "I was seated next to my fiancé. We were separated on Blue air."

Nevýhody: "Flight was late, we missed our connection, there was no information etc"

Výhody: "On time and soft landing"
Nevýhody: "No entertainment for 3 hours flight is boring."

Výhody: "Accuracy in times"

Nevýhody: "Fully booked flight. Very noisy"

Výhody: "Not much! Boarding was a nightmare, nobody knew which was the gate and actually they never put it up on the depatscreen. I felt like cattle!"
Nevýhody: "Get organized! Let the passengers know the gate, board by zones instead of a cattle call 45min. before boarding and having to endure the pushing and shoving during this time. Getting in an airplane where people are trying to find a place for their belongings, not finding any and clogging the way."

Výhody: "Would fly again! Food was excellent (warm meal on a 2.5hrs flight!), got an empty seat to use for my baby, they didn’t break her stroller or car seat, they didn’t lose our luggage."
Nevýhody: "Seating little tight (especially if seat in front of you reclines)"

Výhody: "Thanks for upgrading us to Premium economy"

Výhody: "This airline sounds new to me but unbelievably the best fly I never been....!"

Výhody: "Free food! Very nice flight attendants"
Nevýhody: "Chaos with boarding - should be by rows"

Výhody: "I liked the service once on board. I liked that they had a separate ‘co bus’ to assist those passengers that had a connecting flight to get there quicker. There was candies offered as soon as we boarded them drinks and a Greek breakfast. The flight attendants were efficient."
Nevýhody: "The flight was 1 hour and 30 minutes late! There was confusion as to which gate to go to for the flight once it was called. They did not call passengers by sections so everyone just crowded the gate waiting to board. It was a bit chaotic and overwhelming for staff and passengers. There was no entertainment and there was no legroom and I am 5’7” so I was quite uncomfortable."

Nevýhody: "No jet bridge at either location"

Výhody: "Nothing"
Nevýhody: "The flight was delayed for more than 2 hours without having any announcement nor a reps to tell you what was going on or when is the new departure time. The aircraft is very small, old, narrow seats, delay in boarding and unboarding."

Výhody: "Cabin crew were excellent. Didn’t try the food because I was very sleepy. The business class cabin was pretty much economy seats with the middle blocked out. But I managed to sleep the entire flight. I have flown Aegean/Olympic on almost all their aircraft and I always look forward to my flight."
Nevýhody: "Being everything economy seats they’re a bit stiff. I knew the flight was delayed but the airport monitors in Budapest didn’t update to indicate it was boarding."

Nevýhody: "The flight was delayed ninety minutes and caused us to miss our connection. They refused to do anything to help us out and they were reuse on top of it. We were left praying for a hotel on our own, as well as having to purchase new flights. Absolutely horrible customer service - do not ever for this airline!"

Výhody: "We made it to destination."
Nevýhody: "Absolutely no order in getting to plane. Then told people to check bags. Many ignored them. And they only selectively enforced. Lied about every carry-on suitcase being checked. Plenty of overhead space available. Coat me almosst an hour waiting for my bag which would have easily fit in the overhead. Was late to meeting."

Nevýhody: "At Beirut airport the manager gave permission to a passenger at check in to bypass all the passengers waiting in line just because he was with someone!!! When I stepped out, and asked him can you do this. Very rudely he said, that this passenger is business class. I didn't believe him, so I asked the second manager if this is correct. He didn't do anything about it. When on the plane, the passenger, was sitting behind me in economy class. Shitty service."

Výhody: "Nothing."
Nevýhody: "Everything. I was re-routed and never told why."

Nevýhody: "We paid 70 Euro in the airport for a small suitcase. we felt robbed because we had no informations about charges of suitcases. If we knew about this we would not carry with us any suitcase. The seats were very tight and no comfortable. No entertainment at all."

Výhody: "The service and the overall quality of the professional experience of the stuff."
Nevýhody: "The use of"

Nevýhody: "It was delayed so we missed our connection."

Nevýhody: "They locked the bathrooms whenever the staff were passing around drinks, food, or collecting garbage. They claimed it was due to "safety" but every staff was easily walking around passing around drinks. There was no turbulence. Even when multiple people tried to get up to go to the restroom, they sent them away. Finally, when they unlocked the bathrooms after a good 30 mins, there were HUGE lines. They did this multiple times. It doesn't make sense to lock the bathrooms that long. People need to use the restroom and then they create larger lines which is more dangerous because even more people are standing up at the same time. Doesn't make sense. Will probably not use this airline again if this occurs again."

Výhody: "Nothing"
Nevýhody: "The fact that my flight was cancelled minutes before boarding and we had to find another flight which makes us 6 hours late at our final destination and we had to forfeit our plans for the afternoon."

Nevýhody: "I wasn't aware I was supposed to pay for my luggage"

Nevýhody: "Left late"

Nevýhody: "The price of the low Aegean Airline ticket from Athens to Prague has a hidden provision that the passenger has to pay 40 euros for any checked-in luggage. So in fact the total cost of the air ticket from Athens to Prague is much higher than the other airlines. Kayak did not do a good job warning me about the luggage charge."

Výhody: "Was good space."
Nevýhody: "Not informed of any delays on screen or anywhere but somehow Kayak knew before I arrived at airport."

Nevýhody: "As something that seems to happen pretty much constantly with Aegean... the plane arrived late and was delayed... which also in turn caused me to miss my scheduled bus to Jerusalem... but... what can you do... not everything is in our control unfortunately... I hope one day that the airline will organise itself and get things running a bit more smoothly.... Also... there was a meal on the flight but not option was given to those who are vegetarians to request a special meal at time of booking or later on while managing the booking... this was a bit unfair in my mind that my only option was a pasta and meat sauce meal so I did not get to eat... also... within my Star Alliance menber account I am listed as a vegetarian meal... so it should have been automatic just as it is on Swiss, Lufthansa, Etc... when I fly with them."

Výhody: "Excellent AEGEAN staff, polite and helpful."

Nevýhody: "Procedures for handling sick elderly passenger. One crew member should take initiative and deal with sick person and handle calling for a doctor on board ."

Výhody: "Purchased these flights and had no idea baggage was not included. It was not transparent up front and I potentially would have purchased a different airline had I known."

Výhody: "The boarding experience at the horrible Santorini airport ruined it or us. I wish Aegean had provided us with more instructions about what to expect and when to arrive so that we didn't there so early and stand outside in the heat of so long."

Výhody: "Clean, smooth, on time"
Nevýhody: "Not interesting"

Výhody: "Very polite and attentive service. Took off and arrived on time, Plane seems new and clean."
Nevýhody: "The common TV screens went on forcing everyone to watch this loud boring segment. If you're not going to offer individual screens, simply keep it quiet. It was frustrating to have to listen to that. Also, the food was inedible. The yogurt was fine (packaged), but the spanakopita style baked good was horrible. The filling smelled and the dough was rubbery. Stick to easy basics like eggs. This is coming from someone who eats EVERYTHING"

Výhody: "The flight was completely full so they offered to check in the larger pieces of carry-on luggage for free. On board the plane, the breakfast was really excellent (plane food-wise) and the attendants were very friendly. In terms of comfort, I was lucky to sit in row 3 (yes, that was Economy class), so I actually had some leg room. On my way to Athens, I'd been seated in row 22 and there was no chance to move my legs at all."

Výhody: "check-in staff and crew were very friendly, food was ok. wine selection was great."
Nevýhody: "passengers have no clue how to queue."

Výhody: "Wow, the free meal was awesome. My new favorite airline."

Nevýhody: "Only wish it was in a desent hour and not in the middle of the night"

Výhody: "The flight was great. The staff was nice. Everything was great!"

Výhody: "Nothing particularly."
Nevýhody: "I didn't like that they don't seem to honor the benefits afforded to Star Alliance Premier Members. Not at check in, and not at boarding. They just do their own thing. If they don't want to follow the Star Alliance rules, then they shouldn't be part of Star Alliance. It's that simple."

Nevýhody: "40 minute delay due to traffic at destination airport. Not Aegean's fault. Pilot kept us informed. Very nice job."

Výhody: "Friendly staff, movies on the plane"
Nevýhody: "The checkin area at the airport is poorly staffed and disorganized which resulted in a feeling of crowded confusion and stress. A greeter for agean airlines directly at the entrance would significantly improve this, as would more check in kiosks (two and only one worked) and a more linear system (you have to go backward to check your bag before going forward)."

Výhody: "25 minutes flight was awesome! Pilot take off and landing was smooth."
Nevýhody: "Luggage at baggage claim took longer to receive than the check in and flight combined"

Výhody: "Everything about our experience was as good as could be expected. Or better actually. Immediately felt we were in good hands from the time we got in the check in line. Highly competent people with a great, affable attitude."

Výhody: "Excellent service, very friendly staff, warm food on board and food selection according to dietary needs!"

Výhody: "The seat i got was great"
Nevýhody: "There was a delay"

Nevýhody: "Comfort mostly"

Výhody: "Very good"
Nevýhody: "Hi am happy"

Výhody: "I like the airline and the workers are great. I don't like when they charged for luggage that $60.00 each way like round trip is $120.00. It should be by weight is 50 lbs or 23 kilo for minimum and if it is over the weight than it should charged little more price."

Nevýhody: "Mechanical problems caused a 5+ hour delay. Very poor communication regarding what was happening. It was my first—and last—time flying with Austrian Airlines."

Výhody: "Crew was fantastic and with an exceptional service. Food was really good."
Nevýhody: "Maybe the seats coudl be a little bit wider"

Výhody: "Every thing"
Nevýhody: "Nothing"

Výhody: "Rude inconsiderate staff. Terrible plane"
Nevýhody: "Everything"

Výhody: "Everything was just right."

Výhody: "Space, happy vibes, clean"
Nevýhody: "Nothing it was super"

Výhody: "Short flight"

Výhody: "Nothing at all."
Nevýhody: "Couldn’t get on the flight due to two cancellations of prior connecting flights. Utterly, totally unacceptable - and no explanation of why."

Výhody: "Liked all except the food"
Nevýhody: "Did not like the food. I specifically selected vegeterian meal however was served vegan meal which I did not enjoy"

Výhody: "Medical help"

Výhody: "Very good flight crew. Decent food and nice entertainment."
Nevýhody: "Poor web site. Very poor boarding crew. Boarding crew made no announcements for who must get re-elected ticketed for shares carrier tucked or web site ticketed passengers. No prep boarding plan given therefore mass at gate."

Nevýhody: "Missed the connection because the flights were booked too closely together. Then had to wait 7 hours in the airport for the next flight. It only takes 4 hours to drive there but I don’t have a car."

Výhody: "Enough legroom for economy"
Nevýhody: "Basic food - poor in fight entertainment"

Nevýhody: "They lost my bag and refused to deliver it to my house once it was found. It is still at the airport"

Výhody: "A bit more leg and knee room."
Nevýhody: "The food was dreadful. We flew Austrian last month and the food was good. We try to stay hydrated on the flights and when I asked for water at the back of the plane, I was kindly given the water and another attendant grabbed the curtain and closed it making it plain I was not to be there. (I've never had that happen on any other flight.)"

Nevýhody: "May bags didn't make the transfer and were sent on to me the following day."

Nevýhody: "Chaotic boarding process, no clear communication with passengers, delays in boarding not explained, people sent away or told off, huge attitude and chip on the shoulder. In the U.S., we are customers that paid for a service and are asking for details on that service. In Europe, we are annoyances that depend on staff at the boarding gates to get on the plane, so power tripping and general disdain to customers beings confused are part of the game. I will try never to fly Austrian Airlines again. Absolutely unacceptable behavior toward families, mothers with children, senior citizens. I can almost see the smirks and annoyed and superior attitude of staff at the boarding gate when they had to deal with more passengers asking why boarding hasn't started half an hour ago when we were announced it would. No answers, just show me the passport and boarding pass, ok, please go back, we'll let you know, then ignore questions."

Výhody: "Friendly staff, efficient"
Nevýhody: "I didn’t understand that we got no baggage allowance with our tickets. When I looked on the website it appeared that star alliance members got the usual free luggage. Apparently it was a “lit” fare & we didn’t. It would have been worth it to get the next class of fare"

Nevýhody: "Flyght was terible"

Nevýhody: "Sweet or saulty 'Snack' is a joke"

Výhody: "the crew were very nice polite and helpfull"
Nevýhody: "the flihgt was 3 hours late because a person who did not hold a ticket got on the plane and refused to get off, how can this happen?? this is a major breach of security and made me feel very unsafe"

Výhody: "smooth flight, friendly crew"

Výhody: "thanks for the trip. all the way was fast and comfortable)"

Výhody: "On time departure, friendly staff"
Nevýhody: "GET AN AGREEMENT WITH GLOBAL ENTRY"

Nevýhody: "They are always delayed"

Výhody: "We ended up being rebooked from Austria near to Egyptian air on route to Cairo. This was the best thing that could’ve happened as Austrian air was inferior. Egyptian error on the other hand had very gracious staff, very comfortable seating, and while the food was average it was better than Austrian air"
Nevýhody: "We ended up being rebooked from Austria near to Egyptian air on route to Cairo. This was the best thing that could’ve happened as Austrian air was inferior. Egyptian error on the other hand had very gracious staff, very comfortable seating, and while the food was average it was better than Austrian air"

Výhody: "Good service on time arrival"

Nevýhody: "Our home was damaged, and we were without power for 6 days due to Hurricane Irma. We called the airlines repeatedly in an effort to cancel the ticket before the flight. They refused to cancel the tickets. Heartless"

Výhody: "kids treatment"

Nevýhody: "It was late No food"

Nevýhody: "Prior to take-off, we spent 2 hours after boarding on an incredibly hot plane with no working air conditioning"

Nevýhody: "Very confusing boarding procedures. In Vienna they would check you at the gate to make sure you are in but keep you standing for a long time. I am not sure what happened but food was barely edible: breakfast eggs were like rubber and Lunch was served with a tiny sandwich. For a 10 hour flight it was not even sufficient"

Nevýhody: "Both flights were delayed. Food selection was poor."

Nevýhody: "The vegetarian meal was OK"

Výhody: "We arrived on time"
Nevýhody: "We had to stand around for a long time waiting for a bus to take us to the plane. The bus was horribly crowded. Then we arrived at the plane and had to walk up the stairs to get on. There was no food served---just a cracker and some juice or water. After we arrived in Paris we waited a long time for the baggage to arrive."

Nevýhody: "Bad ground crew luggage problems because their web payment service is not working. CS did not reply with solution"

Výhody: "surprisingly tasty meal, smooth and on time flight"
Nevýhody: "boarding in Vienna a bit chaotic , mostly caused by requirement to register passport for transatlantic flights"

Nevýhody: "I used flights between Vienna and Prague several times and in most cases they are delayed."

Výhody: "Very nice crew, great entertainment options"
Nevýhody: "Flight was delayed by 2hours (but we did catch up 1 hour so good job!)"

Výhody: "After departing the cluster fk that is O'Hare airport it's such a pleasure to interact with Vienna and Austrian Air. I had 'only' an hour to make the connection, and yet all, that is all, formalities took no more than 10 minutes. I had plenty of time to spare. Waiting area at the gate had plenty of seating and the staff was professional and courteous. We had to gate check bags as the plane was a regional turboprop, but everything went very smoothly."

Výhody: "food was fine"
Nevýhody: "to small seats"

Výhody: "Flight was cancelled. Waited over two hours to be rebooked. Nothing was offer. Special meals was not available for a flight that is over 9 hours. No other food was available."

Výhody: "Captain Schmidt greeting boarders. Spotless interior. Cheerful in flight staff. On time. Pleasant in flight refreshments. Smooth transitions through each phase of the flight. Prompt baggage delivery. I will always go out of my way to use Austrian Airlines."

Nevýhody: "Flight cancelled morning of the flight and our direct flight on Austrian Air turned into a flight on Lufthansa with a layover in Munich. Not pleased with their handling of the situation and their very blasé customer service"

Výhody: "We have children and the crew was very helpful in making it an easy boarding process for all of us."
Nevýhody: "Initially we were jammed into a gate area with all guests and it was absolutely horrible and not safe, especially with our kids."

Nevýhody: "Sarted 90 minutes late because there was no crew available for this flight. In the cabin we later learned that they had to keep their legal rest times. The issue I have, why was there no information as soon as this issue became clear ... lets say the evening before the flight?Why make everyone arrive at 5am at an airport if you know 12 hours earlier there will be a 90 minute delay?"

Výhody: "The crew were great! The seats are not that comfortable, it happened that I had 3 seats raw for myself but the armrests were not going up so I could not utilize them and lie down to sleep."

Výhody: "Boarding was efficient and the crew were nice."
Nevýhody: "the seating is horrible. it was the tightest seating I've ever experienced."

Výhody: "The crew was very kind"

Výhody: "I was sorted on Row 3 and the drapes kept hitting the back of my head."
Nevýhody: "Move the drapes a few more inches back."

Výhody: "Loved the smooth ride."
Nevýhody: "Bathroom was pretty nasty"

Výhody: "Usual faultless KLM experience"
Nevýhody: "Nothing."

Výhody: "Yes"
Nevýhody: "Everything was good"

Výhody: "The crew was great. The soecial meal request was hadled well despite oversight."
Nevýhody: "Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human."

Nevýhody: "Too hot inside the aircraft"

Výhody: "Friendly crew, upgraded seat was worthwhile"
Nevýhody: "More snacks in between meals,"

Výhody: "Friendly crew"
Nevýhody: "KLM lost one piece of my luggage"

Výhody: "Nice aircraft"
Nevýhody: "Unexpected refueling stop. 2 hr delay Lost connection Reached destination after 18 hr delay"

Výhody: "KLM staff is great"

Nevýhody: "Faultless handling of weather delay, causing missed connection and flight transfer. A well oiled machine, thank you."

Výhody: "Crew was good"
Nevýhody: "Food"

Výhody: "We got to Amsterdam on time"
Nevýhody: "1. Paying for the seats we chose...that will never happen again...I'll fly another airline first. 2. The food was terrible. I have flown KLM for years, this was not what I expected. 3. The plane was very dirty"

Nevýhody: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."

Výhody: "Nice people and good service"
Nevýhody: "Not much"

Nevýhody: "Very slow service at checkin, was not even available when I arrived at the airport"

Výhody: "The flight was perfect! Great food,movies and I even got to sleep !"
Nevýhody: "All was well!"

Výhody: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Nevýhody: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Výhody: "Great on board service from a very professional crew."
Nevýhody: "Can't think of a thing."

Nevýhody: "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."

Výhody: "Friendly in-flight personell"
Nevýhody: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"

Výhody: "Great service"

Výhody: "Booked extra room seat which gave me good room for seating"

Výhody: "Bording was good and general flight ok"
Nevýhody: "This airplane must be the oldest in the fleet. No USB, no charging, no touchscreen technology, no plugs, no bluetooth."

Nevýhody: "Delayed!"

Výhody: "Very friendly service!"

Výhody: "Decent seat size. Sorta slept the whole flight."

Výhody: "Seats were comfortable"
Nevýhody: "Flight was delayed by 2 hours. Could have gone to Amsterdam and come back in that time"

Nevýhody: "They stole my money"

Výhody: "Cabin crew very pleasant"
Nevýhody: "Lost our bags, little sympathy from staff"

Výhody: "Easy Boarding"

Výhody: "Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight."
Nevýhody: "Nothing!"

Nevýhody: "Per usual, KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Strange choice of in-flight movies; no accounting for taste, I guess."

Výhody: "The very dirty plane was cleaned at Dar-es-salaam and became less dirty. The pilot kept us updated periodically through the flight. The flight attendants were very pleasant."
Nevýhody: "The plane was very dirty when we landed in Dar-es-salaam. The plane did get cleaned a little bit in Dar-es-salaam however I was still missing a pillow and blanket which I had to actively seek out. Seating was not very comfortable as there was a box attached to the leg of the seat in front of me, making it necessary to keep my feet at an uncomfortable angle through the long flight. I did not enjoy the food."

Nevýhody: "magazines very dog eared and some badly torn"

Výhody: "Catering is ok"
Nevýhody: "Seats comfort really old school"

Nevýhody: "The bags where damaged from the staff"

Výhody: "Service"
Nevýhody: "Only one queue for boarding. Flight late on arrival."

Výhody: "captain was great."

Výhody: "Unexpected surprise--even on a 1 hour flight at noon, they gave us a sandwich!"

Výhody: "Crew was excellent"
Nevýhody: "Economy was very tight! Seats were uncomfortable"

Výhody: "A nice short flight"
Nevýhody: "We had booked business on our flight to Milan, and it was extremely disappointing that on this sector they put us on the last seat in the back of the plane. There were plent of seats on this flight that had extended legroom. A bit of a mystery, why Westjet elected to put usin the last seats on the plane?"

Výhody: "If you would like to learn more you can call me 628.600.8825 Very dissapointed"

Výhody: "Good food, good entertainment system, comfortable seating."
Nevýhody: "Only one toilet working in business class. A crew member told me that it was a decision to fly with only one toilet to ensure no delay. There was a disgusting stench of sewerage for the complete flight from Amsterdam to Johannesburg. This was in all likelihood due to the broken toilet on the left side."

Výhody: "KLM Is an impressive flying experience. We enjoyed the comfortable seats, the in-flight entertainment, and the food. The flight attendants are top notch as well."
Nevýhody: "The only complaint I have regarding my most recent flight was the incredibly rude service staff whom we experienced at the front counter at check-in. After a harrowing cab ride to the airport in which our driver continuously ignored my request to follow the GPS insisting that he knew faster shortcuts, we arrived 40 minutes later than intended. Additionally he dropped us off at the wrong terminal such that we finally arrived at the KLM gate an hour later than we had planned. This was especially frustrating as we are traveling with two small children and made every effort to be punctual and leave early to be sure we got there with time to spare. Not the case today. All of that I could deal with, but when we arrived at the KLM counter, and I apologized to the attendant staff member that we were late and explained that our cab driver got lost, she responded by chastising us first in Spanish and then in broken English. She made sure to make it clear to us that it was our fault and we should not blame the Argentinian cabdriver. The cabdriver was not actually Argentinian, but that is totally besides the point. I was totally taken aback to be treated so rudely as a greeting at the airline counter. My wife share the same sentiment. Nothing like this has ever happened to us before. Thank God, every single airport personnel and of course KLM staff member on board was incredibly kind and accommodating of our children subsequent to this. It saved what otherwise could've been a terrible experience."

Výhody: "everything"
Nevýhody: "nothing"

Nevýhody: "Since we had two extra bags (paid for in Chicago), they demanded to see my receipt before we could board in Amsterdam to Nairobi. We had trouble locating the receipt and we were not given an explanation as to why we needed it again. We were traveling with 5 kids including an infant and we were not allowed to board until we found the receipt. I thought surely they would have record that I had paid, but I guess not. We were the last to board and all very stressed out. The staff seemed not to care the least in our troubles."