Výhody: "Not much"
Nevýhody: "During COVID there was little attempt to distance passengers during security checks, boarding and onboard. Crew did not inforce mask policy. Fellow passengers were inconsiderate, loud, littered just throwing food wrappers and trash on the ground - crew did nothing."
Výhody: "Excelente atención, bebidas y comida durante toco el viaje"
Nevýhody: "Todo bien"
Nevýhody: "Flight delayed, sat on plane on ground for 4 hours then missed connecting flight."
Nevýhody: "Flight delayed due to technical issues, boarding crew said there was a hole in the plane and that it might be canceled. After a long delay we finally tookoff. Plane was very cramped and very little room for the legs. Food and entertainment were average and fine."
Výhody: "The AC was working well during the flight. Food was so much better than United and crew was very nice and helpful."
Nevýhody: "The seats in economy class are horrible, I had to get up every hour for a short stretch. The entertainment system remote control was very sticky, quite disgusting. Good think I carried some disinfecting wipes."
Nevýhody: "Not having to go to a different, further away airport because I missed my connection. Not having my luggage go missing and not get delivered within 24 hours."
Výhody: "Both the flight crew and the flight attendants were great. It was the smoothest landing I have had it quite dome time"
Výhody: "The seats were good for a short flight, which this was. No complaints."
Výhody: "Even though we flew through turbulances the crew was able to manage their tasks. Plus beautiful stewardess."
Výhody: "The crew was good"
Nevýhody: "Place for the legs and better food"
Výhody: "Swiss Airlines Saff was very friendly and helpful"
Výhody: "The staff was nice"
Nevýhody: "The seats were very small, the cusion was worn, the entertainment screen did not work, nor did my recline function on seat."
Výhody: "Great friendly crew. Efficient systems."
Nevýhody: "Tight seats. Very little leg room."
Výhody: "flight was totally fine. Thanks to Swiss hotline, they could find my booking and send me the documents some hours before take off."
Nevýhody: "Kayak has asked for my e-mail and phone number which I provided but never received any order confirmation. Finally it seemed that my flight was never booked. Unluckily Kayak did not forward my contact details to the other brookers in between and definitely not to Swiss. Never Kayak again."
Výhody: "i ordered and paid for business class but the return flight from israel had no business class Had a miserable flighIshould be refunded"
Výhody: "Swissair seating is cramped with 10 across in coach in Boeing 777. The only reason for not giving "poor" rating on this particular ZRH-SFO flight, was the empty seat next to me."
Nevýhody: "Next time, I will give Turkish Airlines a chance, because their aircraft seats only 9 across in Boeing 777 coach. On the SFO-BUD flight, the connection is through Istanbul, but the flight time is the same 15 hours, as on the SFO-ZRH-BUD route. In addition, two checked bags are free in coach."
Výhody: "Great services and the staffs. Very comfortable flight and plane"
Výhody: "The buttered pretzel was nice, and different."
Nevýhody: "The plane seats are closely spaced. I'm not heavy but am tall, so the row spacing isn't the best. The cattle call boarding is not desirable. Would prefer zone boarding."
Výhody: "Proper business service all the way."
Nevýhody: "The seats did lay flat but were hard and uncomfortable in the down position. The breakfast barley was completely unappetizing."
Výhody: "The length of the flight"
Nevýhody: "3 of our 5 suitcases were out of luck to make it.. they damaged our 2 new luggages and the third one.. we only realized at home... now I have to deal with that too so I will be with Swiss on my mind for a while.. never again!!!"
Výhody: "They magically appeared with water when I got thirsty and were all great. Veg entree from Hiltl good but a little surprising. Baked apple slices on top of mac & cheese? Sure, why not.? And 2 chocolate bars this flight!"
Nevýhody: "Again could not check in online., or at self-serve kiosk at airport. General complaint to all airlines: You can do better with boarding efficiency."
Nevýhody: "I was sitting on seat # 25 A : The distance between the seats in rows # 24 and # 25 was about 6 Inches less than between the other seat rows in front of us and across the isle thus making it VERY uncomfortable when the seat in front was in the sleeping condition. Peter M. Endriss"
Výhody: "Excellent crew, shiny disposition"
Nevýhody: "Entertainment: not many new movies worth watching. Not enough TV programs offered."
Výhody: "Very professional!"
Výhody: "Super service, nice crew. On time and flawless baggage transfer to my final destination. Could not be more pleasant experience. I would recommend travel with Swiss to all travelers. Thank you"
Výhody: "Crew was courteous."
Výhody: "Service was great with staff being very professional Flights were on time and entertainment selections were good."
Výhody: "It was a fast flight. Less people on the plain."
Nevýhody: "I did not like that I was in a Swiss airport for more then 13 hrs and the company did not offer me a hotel for the night. Two I did not like that at the airport in zerik they don't take coins."
Nevýhody: "I did not like they were so strict with the carry on luggage and stopped us at the TSA"
Výhody: "Fast journey despite a short delay it arrived on time."
Nevýhody: "Felt a bit hectic on the plane, possibly due to other passengers being slow to board."
Nevýhody: "Booked four flights from Zurich to Prague, but plans changed. No way to get a refund or cancellation although I tried two weeks beforehand. Disappointing to say the least."
Výhody: "nice staff."
Nevýhody: "lack of space. being in middle row."
Výhody: "Everything ran like clockwork"
Výhody: "Business class was full so I could not get an upgrade. There were only 4 lavatories for economy. One of those was broken and there was no water in any of the 3 remaining ones. The crew had no water either and they could not make tea or coffee."
Výhody: "The crew was terrific."
Nevýhody: "Economy seating very cramped. Cramped seat conditions, inability of video screen to articulate sufficiently to allow seeing the picture when the seat ahead was reclined."
Výhody: "I appreciated the big meal, dinner, about 2 hours into the flight. Nice to have real metal utensils, not plasticware, to eat with. The 'breakfast' for the overnight flight was more of a throwaway: muffin, granola bar, fresh fruit cup. Nice to get wine, or maybe beer(?), with dinner at no extra charge, served from regular wine bottles, not individual-serving containers."
Nevýhody: "$35 per flight leg (Lufthansa policy) to choose seats was distinctly annoying. I didn't know when I booked the flights, so the surprise $70 add-in (for round trip definitely would have figured into the price/schedule choice in the first place."
Výhody: "Seat spacing better on the short flight than the long flight -- where is the Swiss logical thinking ---- apparently this is a myth"
Nevýhody: "Swiss boarding is a Charlie Foxtrot"
Výhody: "Brand new plane, with ultra modern seating. We had a lot of room."
Nevýhody: "We sat in the plane for 40 minutes before takeoff"
Výhody: "Upgraded to business, new 777 plane, good snack"
Nevýhody: "No headphones"
Nevýhody: "The handle of the pull-stick that slides into the suitcase was broken off with the pull-stick sticking out of the TUMI suitcase. Used a pen point to release it and get it back into the suitcase. No handle so it was impossible to drag the suitcase. The ground personnel representing Swiss Air at the Boston Baggage carousel was a novice, had never filled out a baggage claim form before. Told me they would phone me. I am a bit skeptical about this claim. Not sure if it was Swiss Air of the local ground personnel who damaged the suitcase."
Výhody: "Nice crew, good food!"
Nevýhody: "NO INTERNET!!!"
Výhody: "On time, organized."
Výhody: "Service, slot"
Nevýhody: "Distance to gate"
Výhody: "The flight crew were friendly and helpful. The food served on our flight to Zurich was delicious. We loved the big movie selection which helped pass the time."
Nevýhody: "The leg room was terrible on this plane. If anyone reclined their seats, you were trapped and could barely get out of the row to get up or go to the bathroom. Boarding was a bit like herding cats and everyone was jammed up trying to get on without any orderly direction."
Výhody: "Easy to navigate website. Nice crew. Ample entertainment choices"
Nevýhody: "The food"
Výhody: "Staff were courteous and there was abundant food and beverage service."
Nevýhody: "No child activities were distributed by the crew (like they did for our return flight)."
Výhody: "The crew were diligent in resolving the problem"
Nevýhody: "I had purposely made an effort to resolve a possible problem by calling in before the flight. And even with an emailed ticket for my infant son, there were still problems. But the crew did well to resolve it."
Výhody: "Crew was very service oriented"
Nevýhody: "Entree a bit "mushy""
Výhody: "The kindness and care of the attendants (ex. offering crayons for the kids in front of me) was incredible. The kids were not loud, it was just a kindness - thank you! The attendants were also very professional: I loved it when the plane was arriving, already on the ground, and a lady stood up - the attendants promptly asked them to sit. The cutlery was still metal! Despite not having a plurality of food choices (in fact, just one), the meal was good - The breakfast was great! The complementary chocolates and cheese too. The old school movies: seeing all the James Bond movies lined up, or Dr. No, was funny and suggested a personal touch. It reminded me of my first experiences flying, and it was very refreshing! PS. I'm 35 years old. :)"
Nevýhody: "As with any airline, the seats were a bit cramped. The screens could not turn off entirely (there was a glow left)."
Výhody: "The plane condition."
Nevýhody: "The flight attendants could have served some drinks in between the meals. They actually refused to serve something additionally when asked."
Výhody: "Information sharing by pilots and crew. Economy class leg room is good."
Nevýhody: "All good up to the level"
Výhody: "Impressive service... amazing crew, very friendly and professional"
Nevýhody: "Still don’t have my luggage yet"
Výhody: "Usual faultless KLM experience"
Nevýhody: "Information on arrival time was not correct"
Nevýhody: "Delay due to strike"
Výhody: "Customer care was super supportive"
Nevýhody: "Inflight sandwiches"
Výhody: "The crew were excellent and seats were comfy."
Nevýhody: "Headphones for the entertainment centre.could have been better. Sound quality not great."
Výhody: "Service is awesome. Food is great."
Nevýhody: "People with short connection are affected by the 15 to 25 minutes delay."
Nevýhody: "They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this."
Výhody: "well mannered and attentive crew - good supply of complimentary food/drink - good over all comfort"
Nevýhody: "boarding was running very far behind - considering this is mainly a hub operations carrier - resulted in several passengers missing their connecting flights -"
Výhody: "Food provided, staff kind"
Nevýhody: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."
Výhody: "Crew was amazing, seats were comfortable with enough leg space even without choosing extra space seats. It was my childhood dream come true to fly with KLM. It was really an exciting trip for me, just that it was short."
Nevýhody: "Well, for me everything was on point. Those who have never travelled with KLM, I would encourage them to do so and I’m sure they will not regret."
Nevýhody: "No reading light in my seat..."
Výhody: "Very pleasant, professional crew"
Nevýhody: "Very slow check in. Mainly because other passengers obviously don't read instructions re: weight/contents of cabin bags etc. Would be helpful if there was additional staff to deal with them away from check in desk. This would mean that others did not have to queue for 25 minutes because the check in girls also had to deal with them"
Výhody: "Very attentive crew. Attended to needs immediately. Took a lot of time with each person when someone had something to say."
Nevýhody: "The seat I had with no seats in front of me was very small. Much smaller than the other economy seats because the tray table and video screen were in the armrests. Paid extra for the legroom by ended up losing it side to side. Really had to squeeze into the seat."
Výhody: "Friendly crew."
Nevýhody: "So many people on a 747!!"
Výhody: "Good flight, arriving well on time."
Výhody: "The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !"
Nevýhody: "Nothing to say"
Výhody: "Nice flight ...was comfortable travel ...good food.Thanks"
Nevýhody: "No such things"
Nevýhody: "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."
Nevýhody: "Didn’t happen."
Nevýhody: "Boarding was confusing and disorganized"
Výhody: "The attendants took great care of us. Super smooth flight."
Výhody: "Friendly in-flight personell"
Nevýhody: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"
Výhody: "Smooth boarding, clean seats/plane, nice small aircraft (2 rows x 2 seats each), surprisingly spacious (more legroom than expected - and I’m 6’2”)."
Nevýhody: "About 1h30min delay without an explanation. All other planes in the terminal seemed to take off on time without a problem, without exception (aside from this flight, of course)."
Výhody: "We are guessing they either overbooked or they didn't have sufficient passengers on a Tuesday afternoon who's final stop was Glasgow. They rebooked him for 1200 the next day. DFW to MN, St Paul to Schipole, Amsterdam to final destination, Glasgow. So he ends up having to pay for another Lyft back to our apartment in Dallas, then another additional one for the 12 noon flight the next morning. If he didn't have family living in Dallas, he would've incurred a hotel fee too."
Nevýhody: "He was bumped to the next day due to his flight being cancelled. Then re-booked the next day, with an additional layover. Then due to a 32 minute layover that left 3 minutes sooner..."
Nevýhody: "Super delayed. Could have fixed the issue BEFORE we were sitting on tha plane for TWO hours"
Nevýhody: "Unaccompanied minor flying to Lisbon overnight. Bag was lost. No real effort to assist. Bags of unaccompanied minor should be treated with priority."
Nevýhody: "The 767 is configured oddly and th business class seats are so narrow it feel like you are sleeping in a coffin"
Výhody: "Decent seat size. Sorta slept the whole flight."
Výhody: "Very friendly and helpful personnel."
Nevýhody: "Dutch sub titels would be nice."
Výhody: "Staff both at the airport and in the plane were professional and welcoming. Depsite short distance sandwich and drink were offered."
Nevýhody: "Nothing to be honest . All positive."
Nevýhody: "Two hours delay in the start."
Výhody: "Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight."
Výhody: "Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam"
Výhody: "Catering is ok"
Nevýhody: "Seats comfort really old school"
Výhody: "Staff at Schipol airport were lovely and very helpful. Cabin crew were friendly and efficient. On board snack was nice."
Nevýhody: "Elbow room is a little bit awkward and I didn't get to sit next to my fiance WE will still definitely recommend KLM though!"
Výhody: "I fly delta this was run by KLM they weight all bags delta does not they don't take TSA preach Check. Delta does It was a free for all with check in and getting into plane"
Nevýhody: "See above"
Výhody: "Excellent service"
Nevýhody: "Having to pay extra to pick a seat prior to check-in. I didn't, and got a decent seat anyway."
Výhody: "Plane service"
Nevýhody: "1h30min delay at airport"
Výhody: "Almost missed flight due to line at customs and having to pick up suitcase and check in again, they did wait for me though"
Výhody: "Average service and food quality"
Nevýhody: "Inside the business class cabin Boeing 777 only one toilet facility available. People is queuing."
Výhody: "The long flight"
Nevýhody: "The long flits"
Výhody: "The cabin crew was very friendly and helped me to move from a center seat to an aisle seat. They were good natured throughout the flight, especially one gentleman. The main meal was also surprisingly tasty."
Nevýhody: "The cabin crew was very friendly and helped me to move from a center seat to an aisle seat. They were good natured throughout the flight, especially one gentleman. The main meal was also surprisingly tasty."
Výhody: "I didn’t die in a fiery crash."
Nevýhody: "More legroom but then I'm tall. Otherwise just what you would expect from a budget airline"
Výhody: "I paid extra to allocate seat upon booking. When I went to check in I was asked to pay for seats again. We then had to sit separately. Upon boarding we were asked to pay £25 each for our hand luggage - even though we fly every month with Ryanair back and forth and have never paid before. Rude staff"
Nevýhody: "Staff could be taught customer service skills. and stop taking more and more money off people but advertise as cheap flights because they arent. We have vowed never to use Ryan air again."
Nevýhody: "Ice is not carried on flights by RyanAir"
Výhody: "Boarding was quick and tickets are very affordable."
Nevýhody: "Seats do not recline. No place to charge phone. No WiFi."
Nevýhody: "The website. It kept going over the same thing and I couldn’t do what I wanted to."
Nevýhody: "Boarding took long time took ages for a coffee . Stag and hen parties very loud and rowdy"
Výhody: "Flight Price"
Nevýhody: "Not charging £45 for ski baggage when an oversize Check in Bag bag for same weight is £20"
Výhody: "flight efficient and smooth, thanks"
Nevýhody: "My problem was not flight itself, but boarding from T2 in Charleroi (arrived too early and nearly no facility to eat and wait in a decenta way)."
Výhody: "No issues getting on flight pretty straight forward."
Výhody: "Good flight and cabin service - on time."
Nevýhody: "Long walk to gate. Boarding was like herding cattle. Far too few seats in departure lounge."
Výhody: "Short flight and we arrived safely. Relatively inexpensive."
Nevýhody: "The entire process was chaos. First you wait in a crowd to find out which desk to drop your bags and/or check in. Then you race there with the herd. Then with another herd to the gate. After heading down what seems like a boarding ramp you go outside, then into a holding pen. It’s a giant metal shed that looks like it was made for cattle. Then after standing there for 30-40 minutes, you go outside again to board the plan. On board, there were no amenities, but that was expected."
Nevýhody: "The crew were soooo rude to everyone! Their card machine to buy drinks wasn’t working so they had to take cash but they didn’t have change! They charged 4 pounds for water. Then they were selling scratch tickets AND perfume and jewelry! THEY EVEN SPRAYED PURFUME ON THE PLANE! It gave me such a trrrible headache and made me even more nauseous than I already was from the flight!!! So smelly!!! The seats didn’t recline And my husbands seat was ripped. So terrible all around!!!"
Výhody: "Price, flight crew."
Nevýhody: "The gate was in a sheet-metal hangar outside the terminal alongside the parked plane, no bathroom or seating. We had to line up for the plane outside in the night air for 30 minutes before boarding. We were overcharged for checked baggage."
Nevýhody: "This is my first time to fly with Ryan Air with unforgettable exciting experience. Check in T2A and depart at 'T2B , no flight details ."
Nevýhody: "I don't think it was very clear when I made the reservation that paying for a checked bag was only one way. I would like to have some reminder or notification that I had selected only one way. I was surprised to have to pay for the bag on the way back. And it was significantly more than on the website."
Výhody: "The few were incredibly amazing they were very friendly and educated, always there to help."
Nevýhody: "Flight supposed to start at 18.55 but we didn’t take off until 9.45pm. I ended up paying extra money for a hotel because we arrived at 12.36 and the car rental were closed. A waste of money, no food, not water. Hope to claim back compensation for my hotel stay."
Nevýhody: "Delayed at Stansted due to Donald Trump"
Nevýhody: "Boarding commenced after the given departure time with no sign of a delay on the departure boards. There was no clear guidance for queuing, so the speedy boarding we paid extra for was close to useless, staff then scanned boarding passes without a care for passports. Once on the plane the flight was delayed for 2 hours and only after 45 mins of sitting around waiting for an explanation were we given one by the captain."
Výhody: "Nothing. They treat people like animals."
Nevýhody: "The hidden fees, the service, the constant delays without reason or apologies, the filthy planes, just terrible overall. Will never fly with them again. Pay more and avoid this airline."
Výhody: "Low cost"
Nevýhody: "Passengers treated like cattles. Not prepared at all"
Nevýhody: "Boarding was not convenient, a lot of walking outside and standing near the plane. We were not offered just water for free. The worst thing: husband and wife with one checked in bag and one carry on bag can't board together, should board in different time."
Výhody: "Not much"
Nevýhody: "Had tickets with reserved seats. Check-in counter opened only shortly before flight. I checked a bag at the counter (not at the gate) and was surprised to learn that the fee was 40 Euros instead of the expected 25. We were marched outside to stand for 15 minutes before anyone was permitted to board."
Výhody: "No pude abordar por un error de la gente de atencion al cliente y despues viaje por otra aerolinea pagando nuevamente mi pasaje"
Nevýhody: "I used my carry on suitcase for a Ryanair flights in Brussels and for multiple other flights with other airlines and had no issues. At Ciampino they told me my bag was too large and forced me to pay 50 euro to bring the bag on. I explained to them I've had no problems prior to this flight and they did not seem to care. I won't be flying Ryanair again."
Výhody: "It was a cheap flight. Crew on board was ok."
Nevýhody: "Plane arrived at Stansted late. The queues were horrendous and not clearly marked. One of the ground staff was very rude to an Indian lady who only asked if it was the correct queue to be in. Perhaps the customer was Indian born and the ground staff was British born of Indian descent? Flight arrived late to destination by about 30mins."
Výhody: "Cheap prices"
Výhody: "Very quick flight"
Nevýhody: "Slightly delayed"
Výhody: "If you just need to hop across countries and can get by without knowing your seat or without a big bag, take Ryan. They’re reliable and you get exactly what you pay for."
Nevýhody: "You’re not going to like it if you don’t like to get nickled and dimed to death. Check in and print a boarding pass before you get to the airport...it’s 50 quid if you check in in person!"
Výhody: "Flight boarding was delayed but arrived on time to the destination. Cheap flight"
Nevýhody: "No entertainment or free snacks/water. Flights were cheap but you can't cancel them, just modify the reservation. I bought the return flight to a different airport by mistake but i was not able to cancel"
Výhody: "Cheap flights - that’s about it for the positives.."
Nevýhody: "- Clear policy to split people up unless you pay for seats. They. Seem to deny this but it’s as obvious as it gets. Makes boarding much slower as people try to switch seats - They check in 50% of hand luggage bags on every flight - why not offer the chance to check in small bags for free up front rather than make people scramble for valuables after being forced to check in hand luggage - Very poor seats - uncomfortable and cramped"
Nevýhody: "Flight was delayed."
Nevýhody: "Having to pay extra for everything!"
Výhody: "The price, and actually a good amount of leg rolm! Didn't feel super squished!"
Nevýhody: "Wish water was free. I think thats just horrible..."
Nevýhody: "Staff at the check-in desk was rude and condescending."
Nevýhody: "The flight did not fly out of the airport I selected thru kayak. I missed my flight because I was unable to make it to the correct airport in time. I will NEVER use Kayak again."
Výhody: "On time."
Nevýhody: "Pouches in seat in front of you would be nice. Would also be nice if they would assign seats together for people travelling together."
Nevýhody: "Complete chaos at the airport, with no real queue. Just had blobs of people crowding around counters with no indication of which one to got to if you needed to check in, print a ticket, or check a bag. No one was available to answer questions about which counter to go to, and when you finally waited and got to a counter, the attendants were very dismissive and rude."
Výhody: "Service was great, plane was clean and flight was smooth"
Nevýhody: "Seats were not super comfortable but what can you expect from a budget airline?"
Nevýhody: "The crew is not welcoming, cramped seat, long line and force to check in my bag and paid 50euros."
Výhody: "Fast efficient service"
Nevýhody: "Some times cold crew"
Nevýhody: "We purchased our tickets through Kayak. Ryanair website was not accessible to add luggage and check in. On the check in counter, we were not allowed to check in because they claimed that we had to check in online. We contacted the Ryanair desk to solve the problem, and we showed them that we are not able to access the website to check in. Eventually, they forced us to buy brand new tickets or we would have missed our flight."
Nevýhody: "Don't even get water on flight pretty cheap"
Výhody: "Nice new planes, comfortable environment."
Nevýhody: "No soap in bathroom, mentioned to crew she was aware of it, did not seem happy I did."
Nevýhody: "Search was changed to the 14th with me noticing and I mistakenly booked it. Costumer service was unreachable."
Výhody: "Super quick and easy check in"
Nevýhody: "No in flight entertainment or reclining seats."
Výhody: "Pricing of flight itself was great."
Nevýhody: "Having to actually print out boarding passes to avoid a $60 charge. Bagge charges for first bag of about $35 each."
Výhody: "The flight was relatively on time and fairly smooth."
Nevýhody: "I don't like the fact that you have to pay extra for EVERYTHING! For a boarding pass, for any luggage (other than a small carry-on), for a seat assignment and for a cup of tea on the plane, The flight is relatively inexpensive, but you end up paying a lot of money for the"
Nevýhody: "Group of men, loud drunk and obnoxious. Filling the aisles, the bathrooms, swearing and shouting. The crew seemed powerless to quieten them- or perhaps the money they spent on booze and food persuaded the airline to let them ruin the calm of the flight?"
The worst flight we ever had..I ve been attack by another passenger who just throw à bag to me for no reason ...I ask the fligjt attendant to do something...she havent ..she was as rude as the passenger and told me if im not happy à The door is still open I can get out of the plane...it was one of the first time also I 've pay à big extra to have confort sent...and its been hell... I think it was like an extra about 56 euros total ... I regret that I paid for this extra....and for what I get..I deserve respect ....
Výhody: "The woman who checked me in was slow and rude"
Nevýhody: "Find new ticketing agents. Also there were screaming kids everywhere. Running up and down the aisles. It would have been nice if the airline employees could have gotten their parents to control their children"
Nevýhody: "Required to check a bag for $80, flight was delayed, almost missed connection, bags did not make the connection and flew the next day, spent at least the first day of trips waiting for bags to arrive, still haven't. Spent a lot of waiting on busses to get to the terminals with very rude personnel."
Nevýhody: "Check in process"
Výhody: "Crew was good , nothing against them . Just a delayed flight which made us miss our connecting flight ."
Nevýhody: "Be on time ! So people don’t miss their connecting flights"
Výhody: "Normal usual smooth travel experience"
Výhody: "Dirty cabins and incredibly uncomfortable seats. Highly unprofessional staff and crew."
Výhody: "loved the atitude of the crew, the plan is relatively new but 4not enough place even to move"
Výhody: "The food"
Nevýhody: "Lost my bag"
Výhody: "It was short flight so not much to share, crew was ok"
Nevýhody: "It was delayed over an hour"
Nevýhody: "Had to pay for just a basic cup of juice. No snack provided."
Výhody: "Punctuality. Direct flight from Prague to Madrid."
Nevýhody: "Czech airlines charges extra to assign the seats. You find this out after you pay for the flight. A typical case of bait and switch. We were 4 people. We all have to pay an extra 35€ to be assigned a seat."
Výhody: "Missed connection in Prague because of delay and it took an hour and a half to get anyone to help us."
Nevýhody: "planes are old"
Nevýhody: "The planes were old. One of the flights was a rented plane, not even the airline. Both were delayed and almost caused us to miss our international flight back to the states. Will never fly Cezch airlines again."
Nevýhody: "30 min late no a/c"
Nevýhody: "Delaying 3 hours"
Nevýhody: "Boarding (3 different flights together) took almost 2 hours. I could not do early check in on line due to website either not recoginzing my details on the way to Prague or not coming up (404) on my way back. thank you for asking"
Výhody: "Short queue, free inflight meal, new planes"
Výhody: "The crew were nice and helpful. The plain was new."
Nevýhody: "I know it's a low cost. I know it shouldn't be so comfterable, but there is not even enough space for your legs.."
Výhody: "That we finally arrived"
Nevýhody: "The airplane is old. The sits are narrow (the most narrow sits I ever experienced on a plane)."
Nevýhody: "I didn't like the flight at all The plain is very small we are big people and they put us in the row that we can't recline our seats we where very uncomfortable all the way we couldn't move That plain was an old one and didn't have any appliances ."
Výhody: "Crew was very helpful."
Nevýhody: "The plane was a bit cramped."
Nevýhody: "To whom it may concern, Due to the kayak formular - not stating clearly wether the luggage is or is not included in the ticket - we had to buy extra luggage at the airport for 70 euros. It is the last time I am using Kayak and I will warn sll friends not to use the service."
Nevýhody: "The flight is operated by a budget airline. False advert"
Nevýhody: "The two fat smelly ladies next to me."
Výhody: "The flight was quiet and peaceful."
Nevýhody: "There was no room for my legs ( a 1.78 cm tall guy), and if you are taller than that you will not be able to sit comfortably at all!"
Nevýhody: "Long delay. No personal at the gate at boarding time. Checking in was a nightmare. Very slow and no crowd control. Long wait in the aircraft before lifting off. Basically not a good choice if you need to connect to another flight. Allow 4-5 hours to be on the safe side."
Výhody: "Flight was running lates and it was very warm. It was very difficult to hear the announcements."
Nevýhody: "Everyone was very polite and friendly."
Nevýhody: "We had issues after take off which scared the whole plane and had us looking at one another in worry. Then had engine issues again when descending that were absolutely terrifying the whole plane was yelling and crying, very trematic. I have flown 100's of times and have never in my life experienced something like this. The landing itself was also horrible as we just basically smacked the ground. If you can fly a different airline do so! I think quite possibly these aircrafts are over due to be retired and the company does not maintain the safety of them."
Nevýhody: "When I bought a Czech Air flight, I thought I was getting Czech Air- but no, it was SmartWings, their budget buddy whose seats are literally squeezed together from all directions. Do not fly this airline if you are anything but short and skinny. There are zero amenities for free- which, again, would not have been the case on Czech Airlines. The nonchalant crew attitude from start to finish did not help the experience, nor did the lack of signage to find the airline's check in at Gatwick.."
Nevýhody: "They checked us into the wrong gate. We then had to walk upast and down stairs and across the tarmac to get on the plane. My husband have low blood pressure problems and problems with stairs. There was no consideration."
Nevýhody: "Delay, lost my connection, they lost my luggage"
Výhody: "Plane arrived on time."
Nevýhody: "Backup at security almost made us miss our flight. Too hectic."
Nevýhody: "No online Checkin. Seats all spread out. Very few staff for check-in and it took for ever."
Nevýhody: "Two hrs delay made us almost miss our connection. Had to run all the way through Prague airport, very very stressful experience"
Nevýhody: "The Flight late 3 shouts. There is no food. The sits were so close."
Nevýhody: "Spent your and a half in line for check in. Put us in the last sit, was verry verry crowded. No food or drinks. No entertainment."
Nevýhody: "The air craft was extemlly uncomfortable (in my way to Praha). In both ways we recieved nothing, even not a glass of water. Aircraft takeoff was in both sides with a delay."
Nevýhody: "Not enough room in the seat. Over 2 hour delay."
Výhody: "The staff was polite."
Nevýhody: "The delay in boarding. The unexplained delay in takeoff. They do not share information with passengers at all!!! Very low quality cold cheese sandwich. Only cheese sandwich to choose from despite the menu. Room temperature Cola zero. Unable to do webchekin? why? This company flies so much..why there is no online check in????! why? The leg room is extremely poor. Everything squeezed. The last seats near at the end of te aircraft are 90 degrees straight!! more than 90...they actually lean forward a bit...I sat there! is hould know impossilbe! I'm sorry...i have to put this company to my black list..."
Nevýhody: "Original departure time: 21h55 Effective: 24h Delay without any apologize or compensation. I asked for a bottle of water but they sad only for sell."
Výhody: "Efficient and timely flight"
Nevýhody: "We were seated in the exit row but did not know this meant that our towels and jackets would be taken from us for landing. It was sooo cold on that plane and very uncomfortable"
Nevýhody: "Terrible experience. They do not allow to bring your own water to the airplane and they denied to give me a glass of water. Also they lost my baggage and returne it to me 4 days later."
Nevýhody: "The boarding to the plane was 40 minuets late, the plane was crowded and small, there was no food and no entertainment what so ever."
Nevýhody: "It took me 17 hours to get from Israel to Warsaw!!!"
Nevýhody: "No entertainment at all, no outlets, and all of the food was for purchase. There was no indication whatsoever that we would need to purchase food onboard (most airlines provide free drinks), and the worst part was that there was no free potable water. And, the crew were not at all nice about it. Honestly, I'd like back the 2 euros I had to spend on getting a bottle of water!"