Nevýhody: "Just because I have bought my ticket on points I was not given a chauffeur driver."
Výhody: "I like overall, food , entertainment, cleanliness and the amazing crew."
Nevýhody: "I would fly again with emirates."
Výhody: "Emirates is the best airline I have traveled with. The Dubai Lounge and general service is just outstanding"
Výhody: "Flight crew were excellent."
Výhody: "Crew was great"
Nevýhody: "Not enough room for baggage"
Výhody: "Loved the service and the movie options."
Nevýhody: "The food was just okay. It was pretty bland."
Výhody: "Comfort and food, good seats but extra cost."
Nevýhody: "Bad value Internet in this day and age."
Výhody: "Great service!"
Výhody: "Dinner portions were too small."
Výhody: "Jumbo jet plane was fantastic."
Nevýhody: "None for now"
Výhody: "Flight timing"
Výhody: "Comfortable seats, nice crew, good entertainment selection"
Nevýhody: "The boarding process by bus transfer in Dubai was quite long and convoluted. The food options were limited and overall low quality"
Výhody: "Fast boarding, seating space ok for long legs, variety of entertainment, many food choices"
Nevýhody: "Crew is way less friendly than before, many extras gone (wet towels before plane starts, no more offer for further drinks by crew), things are collected while halfway in air (blankets, earphones)"
Výhody: "Business class setup Bar Staff"
Nevýhody: "Being seated 5 rows and a bulk head away from my wife. Configuration of Two class A380 business class is at the back of the plane with all that increased movement and you have to wait for economy to exit before you can get off. Your diluting the benefits guys for economy profits."
Výhody: "Great customer service"
Výhody: "On board crew personable and trying to do a good job. No one on the ground seems to have a clue."
Nevýhody: "Boarding is shambolic - no signs, no announcements, no disciplined queuing system. Business class sears old-fashioned, not horizontal, uncomfortable. Impossible to get to first class lounge until the Emirates desk opens (we had a 5-hour wait before we could go to security as we couldn’t go through until the desk opened to take checked luggage. They appear unfamiliar with boarding passes on the phone - wanted paper ones."
Výhody: "Good entertainment. Good vegetarian selection of food. Polite and friendly crew."
Výhody: "Every one was very friendly"
Výhody: "Just a fantastic crew, great airplane the Air Bus much more comfortable than the 777 .."
Výhody: "Friendly crew"
Nevýhody: "Service from crew slow and when you ask for something they sometimes forget to bring it"
Výhody: "Even going in economy and almost at the last seat, I almost didn't realize that!"
Výhody: "Good space and entertainment. Crew was excellent. Really enjoyed it."
Nevýhody: "Food. It’s plane food wasn’t impressed."
Výhody: "The flight was on time!"
Nevýhody: "I could not pick my seat in advance. It wasn’t clear while booking that this was the case with emirates. They had fees to book a seat in advance. I could only pick my seat when online check in was allowed. It was important for me to have a good seating option on 14hr flight."
Nevýhody: "The seats in business are flat but at an angle; this actuallty makes quite a difference for comfort."
Nevýhody: "it was late and it was not informed until we all sat."
Nevýhody: "The connection in Dubai was horrible. The 30 minute bus ride is so ridiculous. It's very difficult to even find the Business Class Lounge. No greeters. No signage. Terrible service. Even pajamas are not provided in Business Class --- unlike on Qatar Airways."
Výhody: "The food Staff is superb My niece enjoyed the most. The crew clicked photos with her and made her moments memorable."
Výhody: "Very good it's the best. Ik"
Výhody: "I'm not going to travel by Emirates again. My miles were not added though I asked multiple concerned people. Same thing happened with some of the fellow travelers."
Výhody: "Very relaxed, good food and beverages. Loved the bar/lounge area. Staff very friendly and helpful. Will definitely fly Emirates again."
Výhody: "Staff excelant.restrooms very clean Food was great.landing on time"
Nevýhody: "I had 8 hrs.lay over I dubai.need more comfortable chairs in lounge.night stuff was short help.to help wheelchsi traveller's .no major complaint.will fly emirates again."
Výhody: "Entertainment Food Friendly Flight Crews"
Nevýhody: "Had to rush to the next flight in Dubai."
Výhody: "i like the food."
Výhody: "The cabin crew was helpful with stashing my carry-on bag given how full the overhead bins were. Courteous crew and good meal options."
Nevýhody: "Non-functioning overhead light from DBX to SEA."
Nevýhody: "My seat was changed after I had booked and paid for flight."
Výhody: "Affordable price"
Nevýhody: "Unfavourable flight schedule- Midnight arrival.. tired."
Výhody: "Should sttart a flight from Edmonton to Dubai or Calgary to dubai"
Výhody: "The flight itself was fantastic. Perfection as usual. Emirates is surely neck to neck with Singapore Airlines for the number one spot of the best airline in the world."
Nevýhody: "1. I joined at Bangalore. The staff worked strictly according to the rules. While this is good it lends itself to passenger discomfort at times. Example: I had only 1 suitcase of 45 pounds, and I had a hand baggage of 13.7 kgs, because I was carrying all my precious crystalware back to Houston. The attendant kept insisting I lighten the hand baggage to les than 7 kgs. Finally he even suggested I send the hand baggage as checked luggage. He must be insane! I had a few thousand dollars worth of crystal in that hand bag and there was no way I'd send as checked luggage. Finally, I lightened the load to 10 kgs and called his manager and I was allowed to carry the hand luggage. 2. On landing at Dubai, everything unraveled. The airport was full of thousands of stranded passengers because 18 hours ago a plane had crash-landed at the tarmac causing flight cancellations. Obviously Emirates was poorly prepared for handling this this emergency. Many of the passengers, including myself, ended up standing at the customer service counters (there were about 10 customer service stations all over the airport), and every customer station had about 500 irate passengers and 3 or 4 agents handling them. Not only that, the customers were standing in stuffy atmosphere, no fod no water for hours, many mothers were desperate with children. Emirates had no idea how to handle this situation. I caught hold of a senior police official and told him that the least he could do was to give the customers some bottled water to keep them hydrated. Within minutes, in typical Arab hospitality - many cases of bottled water showed up, followed by cupcakes and then Mango Frootis. This helped to calm the passengers down. Then there was the chaos of everyone crowding the service desk. No lines, no semblance of order. After discussion with the policeman, we installed barriers for that passengers would stand single file. One thing that was very wrong and out of our control was there were only 3, sometimes 4, persons behind the desk, attending to more than 500 stranded passengers at each station. I reckon we would need at least 20 or 30 staff at each station. I noted that at each customer depot there were at least 10 computer stations at our service station, but only 3 were manned. Also, there was no one to advise the passengers on their status, what arrangements were being made, what the status update of the situation was...... nothing. We just stood in a bunch at the customer service desk and hoped for some attention. Appalling. Emirates needs to beef up their crisis management strategies. As a Crisis Manager myself, I was appalled to see how poor their capability to respond to a crisis situation was. I have many ideas based on my experience in crisis management. If you want suggestions call me. Besides this crisis, Emirates has always been a very good airline to me. Their everyday service is impeccable and a treat to experience. Captain Joseph Lobo+ +1-713-689-8817"
Výhody: "Everything was Great !!"
Nevýhody: "There was no wheelchair available at Dubai airport."
Nevýhody: "when I arrived at seoul, incheon airport, I found that one of my gulf clubs was broken. it was the fist time that the golf club broken. I was so upset"
Nevýhody: "Chreck inn staff is not polite to younger student guest. Particularly not to young female guests. I feel the airline is biased."
Nevýhody: "Slow cleanup after food service."
Výhody: "Great leg room in economy, plane A380 very new and modern."
Výhody: "Lovely aircraft loads of space"
More separation/ privacy between the two seats as I was travelling alone ; separate compartment maybe as I was travelling business .
It’s delayed for 2 hours and crew was rude. Last time when I have used TA I was happy back in 2016 and now it’s all opposite. Sad to see that customer service and crew, food is going down.
Really liked the flight overall; an improvement would be a power socket for non Apple devices
The service from kayak should have been better
Výhody: "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund."
Nevýhody: "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund."
Nevýhody: "Vegetarian food. 30% of people are vegetarian"
Nevýhody: "Need spacious aircrafts for such a long flight.."
Výhody: "Turkish Airlines is my favorite airline going to Europe. We even did the 20 hr layover in Istanbul and had a great time staying for a couple of nights going and coming back. Staff is always friendly and the food is amazing. The food in coach is as good as first class on some US domestic flights"
Nevýhody: "It's an airplane, there's not much to make it better besides giving more seat room. TA gives free drinks, a couple of meals, blankets, and the travel bag, only a snobby priss would gripe about flying with them. I've flown enough budget airlines that give you NOTHING that I love flying TA!"
Nevýhody: "Luggage handling could be a lot better. Two out of four of my bags were damaged beyond repair"
Výhody: "Friendly crew. Plane well maintained"
Nevýhody: "Delay, poor boarding"
Výhody: "no clear on when to go"
Nevýhody: "check in delay"
Nevýhody: "Missed this flight due a layover and had to wait in the airport overnight."
Výhody: "Inflight service was good."
Nevýhody: "Seat was a little uncomfy"
Výhody: "never go to turkey only few places are famous caz holiday but over all people are so selfish u can find the right place to eat or spend over night and all flight are always late when try to find out they always says on thier own language not even english we don’t care have missed my tow flight and couldn’t find anyone to talk as responeble person don’t got to turkey all pay ur money to some where better you can enjoy"
Nevýhody: "never go to turkey only few places are famous caz holiday but over all people are so selfish u can find the right place to eat or spend over night and all flight are always late when try to find out they always says on thier own language not even english we don’t care have missed my tow flight and couldn’t find anyone to talk as responeble person don’t got to turkey all pay ur money to some where better you can enjoy"
Výhody: "Excellent service, onboard catering and transit facilities."
Nevýhody: "No complaints."
Výhody: "The flight itself was ok."
Nevýhody: "These comments probably reflect the Tbilisi ground service crew rather than the airline, but I cannot be certain. We left the departure gate 30 minutes later than scheduled, after arriving at 0445 am. then we loaded a bus full of people packed together, the bus went 50 meters and stopped. We then sat there, with no air conditioning, no information, for 45 additional minutes. It was extremely uncomfortable. Finally drove another 50 meters to the airplane, and waited some more before finally boarding. Once on board there was another delay of some 20 minutes before we could taxi. All of this meant we arrived quite late in Istanbul and missed all connections."
Výhody: "The entertainment, the food, the free wine."
Nevýhody: "The small space of the economy seating area. It was very crowded and the staff wasn’t too keen on taking plates from passengers after they’ve eaten so often we were stuck with our trays and couldn’t get up or move. Boarding was a pain from Istanbul. The security check was chaotic and I wish they had a more sanitary way of checking everyone’s bags instead of using the same pair of gloves to search every passenger’s bag and do a body check."
Výhody: "Crew was helpful and supportive, snack was good"
Nevýhody: "Good was good, but not exellent.,entertainment was good, but need more latest movies. Overall, it's good flight, but not the top class"
Výhody: "Services and quality of food"
Nevýhody: "Bit warm the plane"
Nevýhody: "I didn’t like being in a middle seat"
Výhody: "2 & 1 carry On Luggages, NO PROBLEM even though my Luggage s were 2 + lbs extra Heavy. I like the Smiling Crew, food, comfort when taking off and especially Landing in Istanbul. I did NOT feel anything at ALL. The Crew excepted and kept my suit in a safe place, hanged till I reached Istanbul Airport."
Nevýhody: "Close to an hour delay in Los Angeles."
Výhody: "(see above)"
Nevýhody: "(see above)"
Nevýhody: "Terrible in-flight service; flight attendants not corteous; limited seat space; bags delayed on final destination. Horrible!!!"
Výhody: "Great Service. Polite staff and very impressive service, snacks, food and courtesy."
Výhody: "Courteous service. Good food."
Nevýhody: "USB plug did not work, but was offered a different seat."
Výhody: "Great short flight and we even received a meal as well as free headphones."
Výhody: "The crew was very friendly. Great entertainment options. The seats were comfortable and fairly spacious. The food was also amazing!"
Nevýhody: "My luggage was ruined due to poor handling."
Výhody: "I loved the staff and the services provided. Food was excellent and the overall flight was just amazing."
Výhody: "My first flight with a different airline."
Nevýhody: "A very rude ticket sales woman in Turkish Airline Kiosk, wandering an airport for two hours due to untrained staff and Turkish Airlune "help desk", being cheated out of $400, and finding my baggage smashed up."
Výhody: "Service was nice, crew was very respectful and the gift were well within accomidation"
Nevýhody: "Leaving the aircraft by stairs to the runway"
Nevýhody: "I lost my connection flight because of TA, they lost my luggage + they almost lost my passport... (it goes much deeper but I don't wanna dig in it)"
Výhody: "Good food. Great service."
Nevýhody: "Small leg room. Display of entertainment system was poor quality."
Výhody: "The best flight ever!"
Nevýhody: "The worst customer service ever. Turkish airlines changes 6 hour transit time we purchased to more than 24 hours transit time and they refuse to help us when we try to change the flight to other day. Because of that we are forced to stay in terminal for morethan a day with out any hotel arrangment. I wouldn't recommend their service to any one. So sad"
Výhody: "Todo estuvo bien. Me gusto mucho la aerolínea turkish! La recomiendo"
Nevýhody: "The plane wasn't very full and my wife and I had 3 seats each to lay down and sleep on the long transatlantic flight"
Výhody: "good food, offer different drinks, good service and polite, The take off and landing were so smooth."
Výhody: "I paid for WiFi but the service didn't work perfectly, I wanted to switch device,which you have to logout first. The button didn't work"
Výhody: "Food was ok Service in plane was good"
Nevýhody: "My chair would not recline easily. This happened twice now on Turkish airlines No wifi---not good Ticket counter attendant at airport check in should be more customer friendly Large groups and families check in at ticket counter should be different than that of one or two people check in Air hostesses in the plane seems too serious I did not like the screen setup on the tv"
Výhody: "Great flight/airline, but boarding was a hot mess!"
Nevýhody: "Overall, we had a great flight and will probably fly with the Turkish Airlines again. But boarding was an absolute mess: the "secure" gate area was tiny and way too small to accommodate all the people on the flight, and the temperature in that area of the terminal was blistering hot. Combined with an organization that was messy, let's just say that all of us were REAL happy when we finally boarded the plane."
Nevýhody: "I don't why the take-off and landing are late. The boarding started late! the plane stayed on the ground for minutes doing nothing! and in the end the plane arrived half an hour late!"
Výhody: "I flew Paris -Hong Kong(round trip) with transfer in Istanbul and overall everything was ok. The in-flight service was great, food was very good and their fleet seems quite new and clean."
Nevýhody: "Thw only aspect I didn't like was the fact that our flight from Istanbul to Hong Kong was delayed and that is not a big problem,flights gets delayed all the time. But the attitude we got from the ground staff in the airport was a big problem. We got to the customer service counter to get further information about the flight and nobody was giving us any information.Not even an apology for the fact that we waited for 3 hours in an airport at 2 AM. Everybody seemed so bored,that they barely spoke 3 words.They offered us a voucher at Burger King, but we couldn't order anything from the menu,but the simplest burger. We just expected a bit more from an airline that has somebody dressed as a chef on-board while serving the in-flight meals."
Nevýhody: "Crew member wanted me to move my seat up so the passenger behind me can have more room. The person in front of me had his chair pushed all the way back, what the hell was the crew member thinking? I still did not move my chair and argued with the female crew. Crew members do not treat everyone equally. I asked for functioning pair of headphones and water, crew members never brought them to me. Responded by saying yes, BUT never brought it to me. I noticed crew members treated children and Turkish passengers first. I'm Chinese and flew Turkish airline- I felt the discrimination. Never traveling with Turkish airlines AGAIN."
Nevýhody: "Did not have as the flight to istanbul was cancelled and moved to alitalia"
Výhody: "The service was great. The flight attendants are professional, accommodating and very helpful. Inflight entertainment is great."
Nevýhody: "The temperature runs high on most Turkish Airlines flights that I have taken, especially the red eye flights. Every time that I have flown from Istanbul to Almaty, the plane is hot and people are sweating. This time I asked for the temperature to be adjusted, and after about 4 times, I finally felt a bit better - but still not comfortable. I don't know if this is a malfunction, or an opportunity to save money?"
Nevýhody: "40 min delay of the first flight got me into a waiting loop of 5 hours at Istanbul. Boarding included waiting time in the cold bus for passengers who arrived delayed. Security check was extremely slow - one xray machine for all passengers arriving from Dar. All in all had already better flights with Turkish"
Psychotic boarding personnel shouting at customers to board faster even though they were not to blame for the delays. Everyone with a phone already knew the flight would be delayed but personnel and displays kept insisting everything was on time till we were almost past departure time. This industry needs a massive attitude change.
Crew needs to be more pleasant. That is the first thing any travelers is looking for. Thank you
Výhody: "The food was good"
Nevýhody: "The seats were very cramped"
Výhody: "Even though it was economy class, I was able to sleep because it was very comfortable."
Nevýhody: "Not sure, I slept the whole flight."
Výhody: "Nothing. It didn't happen."
Nevýhody: "Flight to Frankfurt from Denver could have been on time so we would've made this flight to Prague."
Výhody: "The crew was great. Very friendly and provided excellent services. I was surprised that they serve food (a cheese sandwich) and drinks for a 40 mins flight. That would have never happened in the US"
Nevýhody: "We had to take a bus to get to the airplane from the terminal, which was no big deal. The bus driver was a little rough though."
Výhody: "Good crew unlike previous experience few months ago."
Výhody: "The flight was 1.5 hours late that almost caused us to miss our connecting flight to Tel Aviv. The service and plane was just OK."
Nevýhody: "The vegetarian meal was just fair. The plane was small and bathrooms options limited"
Výhody: "Airbus A380 -- the most comfortable and quiet passenger plane that I have ever flown in Very friendly service, who even remembered my name!"
Výhody: "Once again the crew was great and helped me find a place to stow my carry on since I was in the emergency row. The snack was also very tasty."
Nevýhody: "We were advised upon check in online that we could check in but if we needed additional carry on items (1 was free) we had to pay a secondary fee. When attempting to do that online we were unable to, even though it showed the price to do so online was cheaper than the price at the gate. They made us fully check these bags once we got there and we had to pay $40 instead of the 15 or so it stated online. We had to be shuttled to the aircraft and had to wait because the first bus was closed by the operator. We had to wait until the second round for the bus to come back. During the flight the pilot did not mention any turbulence however during the entirety of the flight, including leading up to the landing of the plane, we experienced extreme rocking of the plane back and forth ( I’m aware that this does occur during landings while loosing elevation but this was an extreme case of that) and caused my colleague to get motion sickness which neither of us ever get on flights. I am very dissatisfied with this flight and operations of the airline company."
Výhody: "The seats were appropriately spaced for leg room. The food was simple yet palatable"
Výhody: "Did not make this flight due to lines at Frankfurt security. Customer service has been awful, had to wait two hours to speak to anyone and ended up purchasing another flight because they sold out of all decent connections."
Nevýhody: "This has been the worst customer service experience of my life. Never flying Lufthansa again."
Výhody: "The service was excellent. The flight was on time. The crew was very friendly."
Výhody: "I flew premium economy from Hong Kong to Frankfurt on the A340-600. The crew was excellent, attentive and friendly. They always have a great attitude and this has been consistent with my previous experiences with Lufthansa. The seat and meal were average for premium economy, but the crew more than made up for it."
Nevýhody: "The seats were quite hard and lacking in padding in premium economy. The meal was average and nothing to bring home to."
Výhody: "Boarding and timeliness"
Nevýhody: "Entertainment system on 2 out of 4 flights didn't work well. Only 1 of the earphones worked on my seat, practically useless. Crew was grumpy the whole time, and food was average at best."
Nevýhody: "Never made it and they knew several people were still in customs"
Nevýhody: "They left my suitcase in Frankfurt with our car keys."
Výhody: "Comfortable seats, good leg room, pleasant staff"
Nevýhody: "We were late arriving in Prague and then waiting for my luggage only to realise after waiting till the very last luggage THAT my luggage was left in Frankfurt and I didn’t get it til 21.00hrs - totally ruining my plans for my first night in Prague!!!!"
Výhody: "Maintaining traditional tourist class service, i.e. a little bag of snack, soft drinks served on even a very short flight."
Nevýhody: "Boarding was free for all, would've preferred boarding by rows."
Výhody: "On time"
Nevýhody: "General boarding should be by zones or rows and not first come first serve."
Výhody: "The entertainment system included ability to access cameras on the tail and belly of aircraft which was interesting to watch takeoff and landing. Crew was great, flight was smooth."
Nevýhody: "Seat cushions lacked deep cushions, seats were too close together, could not stand up. Boarding was not done by rows, so took longer than usual."
Nevýhody: "Didn't happen yet."
Výhody: "It's terrible more than 3 hrs delay!!! They should. Ompensate for my parking and extra food for the person picking us up they had to wait met than 3 hrs!!!"
Nevýhody: "It's terrible more than 3 hrs delay!!! They should. Ompensate for my parking and extra food for the person picking us up they had to wait met than 3 hrs!!!"
Nevýhody: "Air didn't work, stewardess were rude"
Výhody: "Crew very efficient and professional"
Nevýhody: "Lufthansa never treats Prague as a destination almost always off stand, it never does this to a internal German flight always late arrival frustrating"
Nevýhody: "The second flight they board us then left us on the bus in the parking lot for 25 minutes breathing airplane fuel."
Výhody: "Very efficient, clean and comfortable."
Výhody: "The food was good and seemed to be plenty for an airline. Most of the crew was really friendly. Just one seemed short and put out by requests. Lots of movie choices. Loved having a USB port available"
Nevýhody: "got the back row, so no reclining, yet the person in front of me reclined so felt crowded and kinda stuck"
Výhody: "The staff on board had the same view on the "comfort" on board and told us, that even her husband tries to avoid Lufthansa if possible."
Nevýhody: "Everything on board the economy class is on Ryanair level. It is nearly not possible for me (1,89 meters) to have a comfortable flight in these seats. We will try to avoid Lufthansa as often as possible in the future (I`ve had a senator level in earlier times and things changed massively!)"
Výhody: "When in the air crew attentive"
Nevýhody: "Late boarding after allowing priority customer to board, Crew then took ages to start to finish boarding and taxi , Plane sent to furtherest runway, Made little time up,"
Výhody: "on time, many toilet rooms available. not too much noises from other passengers."
Nevýhody: "Boarding system was quite chaotic and unclear. Food was horrible. Premium Economy Class seat was just similar to economy class. Sound system with provided earphones don't work well."
Nevýhody: "N/A because we missed the flight."
Výhody: "Boarding process was efficient. Staff on the plane were very courteous."
Nevýhody: "Your Economy seats are TOO SMALL! I'm 6-foot-4. It was physically PAINFUL to sit in the seats. My legs kept falling asleep and cramping up because I literally can't fit in your seats. Stop trying to squeeze every bloody dime you can out of a plane and add some more space in the seats. Passengers paying over a $1500 for 12-hour flights deserve to be treated better! That was horrible and bordering abusive!"
Nevýhody: "There is never enough room in coach. The food was TERRIBLE."
Nevýhody: "The seats were very cramped. A little about my height, I'm 5'2" and had a difficult time with no leg room. I sat by the window which gave me a little more wiggle room but it was not the most comfortable flight. Also a note about being able to get up from the seat to move about. The other person in the row had to get up to allow me in and out and I still had to make sure not to pull on the seat in front of me just trying to get up out of the seat. Thankfully, I only had to get out twice through the whole flight."
Výhody: "everything excellent overall"
Nevýhody: "I didn't like the service in the moroccan airport form the security and also the crew at the check in, they are very bad"
Výhody: "Lufthansa always does an excellent job."
Výhody: "Overall the flight was ok"
Nevýhody: "I was not a fan of the food but more important, the headset lack was broken. I had to pull the cable constantly to be able to hear something"
Nevýhody: "Boarding was in organizes."
Výhody: "Service was great , flight attendant very courteous"
Výhody: "Everything was totally fine but nothing was noteworthy."
Nevýhody: "Plane was a little old and uncomfortable."
Nevýhody: "My son Adam is in Mekele Ethiopia having flown most of his journey with Lufthansa. For two days now, his luggage with his nebulizer and asthma medications has gone missing and not ONE person at Lufthansa is willing to help on their end. Since his last leg was with Ethiopian Airlines, Lufthansa is unwilling to help in any fashion or form in helping to track the luggage that flew with them over two flights. They DENY they have any responsibility to help because it's not their "policy." They wouldn't even look into their computers to see where the luggage was last seen. I am so angry that "policy" is more important to Lufthansa than actual human caring about their passengers."
Nevýhody: "No exaggeration: The crew rolled a beverage cart in front of the restroom while I was in there. I couldn't leave for about 4 minutes The food made me vomit. That's why I was in the restroom when they blocked me in My headset jack was broken. 500 movies aren't worth anything if I can't hear them"
Výhody: "Plane, amenities, crew, flight...all 5 *s"
Nevýhody: "Travelers should be aware getting around that terminal is counterintuitive and not efficient at all....Gate was crowded and confused....I don't understand the point if it's design....also not the place to exchange money...use ATM's"
Výhody: "The food"