Food could have been better..
Hostes are very gentle & courteous.
The crew is horrible. Especially at the ticketing and checking counter. Very irresponsible, lazy and no emphathy.
Výhody: "They cancelled the flight"
Nevýhody: "No gate for departure or arrival. No business class longe in Cape Town."
Výhody: "The crew was really sweet and making sure passengers were comfortable."
Výhody: "Very pleasant and comfortable flight."
Výhody: "Breakfast was good; the first meal was average"
Výhody: "Everything normal as expected on an economy class nothing special."
Nevýhody: "Firstly If the meals we pre booked were actually given to us. Secondly what’s the point of giving menus to coustomer to choose their meal when food availability is limited. Don’t set false expectations to your customer when you can’t deliver on them."
Výhody: "The “mini-refrigerator” for beverage storage at the business class seat."
Nevýhody: "The portion of the Arabic language expression on the live flight mapping software should have been minimized."
Nevýhody: "Delayed flight for no apparent reason"
Výhody: "Friendly crew"
Nevýhody: "No alcohol served"
Výhody: "Departed on time. Courteous staff."
Nevýhody: "I had a continuing flight in first class but was not allowed entrance to the first class lounge."
Nevýhody: "DOHA to NY. I board the plane to find out that Qatar SWITCHED SEATS ON ME that I selected months ago without any notice at all! Got stuck in middle seat on the wing! I emailed Qatar you know what they said? "Seat assignments can never guarantee." No voucher or anything offered! Fly something else!!"
Výhody: "Stuff is Fantastic, food is delicious, a lot of leg room, got to love Qatar Airways. No wonder they’re number one."
Výhody: "Service is great, planes were on time or only minimal delay. Wifi access, food is pretty descent, blanket and pillow plus small package with toothbrush. Stewardess very friendly and helpful!"
Výhody: "Excellent seats..."
Výhody: "Very polite and friendly crew. Very helpful."
Nevýhody: "Did not have the duty free item I wanted in stock"
Výhody: "Crew and their promptness to assist"
Nevýhody: "Vegetarian food - portion is too little. This has been the third time with Qatar and the food portion are too little."
Nevýhody: "Unfortunately, my baggage was lost on this flight, which will make it very difficult to climb Kilimanjaro!"
Výhody: "Good service."
Nevýhody: "Poor choice of entertainment."
Výhody: "had a whole row to myself and the food was very good"
Výhody: "Had always liked the airline and on board crew members"
Nevýhody: "Ground crew members in Doha airport need attitude check. been spotting these too often. On Board crew members are much better."
Výhody: "Like before,Awesome experience provided by inflight crew, who attended to all your needs for this 4 hour long flight Made us feel really at home!"
Výhody: "Fantastic. Crew was the best part! Very accommodating and nice. Looking forward to my next flight with them."
Výhody: "Friendliness of staff. Cleanliness"
Výhody: "I like everything about the flight"
Nevýhody: "Everything was ok"
Výhody: "Excellent travel with Qatar Airways"
Nevýhody: "Only thing is security was too tight at Doha Airport"
Výhody: "Excellent service"
Výhody: "Solid movie selection, good food"
Nevýhody: "You have to go through security again at the Qatar Airlines gate, which takes extra time"
Nevýhody: "Crew members were not concerned. Service was not proper and on time."
Nevýhody: "Catering and seating. They ran out of food and drinks"
Nevýhody: "Flight delayed Stewards were rude"
Nevýhody: "Food quality - lot's of sugar in child meal. Entertainment system slow. We were forced to move the seats into upright position half an hour before landling on a night flight."
Výhody: "Stewardesses were more helpful on this flight than we had experienced on the previous flights. However their resources were limited. landed safely."
Nevýhody: "Food on the four different flights (from DFW to Doha on to Cape Town and then from Johannesburg to Doha on to DWF) was not good at all. Timing of meals, food all below expected. One flight attendant trying to serve both meal and drink to each person took a lot of time. Snacks offerings were almost non-existent. Those of us traveling on three connecting flights with no time to purchase food nor water had a rough time of it. Would not fly Qatar nor connect in Doha again unless absolutely necessary."
Výhody: "the flight was very comfortable . the movies were very good."
Nevýhody: "Worst customer service ever seen in my 15years of flying experience. Initially charged $1000 for 3 tickets for modification of return trip - confirmed the same and tickets issued (i'm fine with this). But, after i made arrangements for new date, I got a call saying calculation error and asked to pay another $500 leaving me no choices. How can such a reputed airline have no tools to calculate the pay? Other airlines offered one-way for half of the price i paid. On top of it, online helpdek promised front line seat to satisfy me but nothing was offered even if i ask explicitly. Simply declined saying i am not in priority list. Why do they make false promises? Friends, Just don't fly for food ....."
Nevýhody: "Boarding was horrible with those disorganized people that keeps telling you please sit while waiting for the gate to open AND THERE IS NO SEAT (in front of the gate) SO THEY ASK YOU TO SIT WHAILE THE NEAREST SEAT THAT AVAILABLE ARE TO FAR AND THEY ARE ALL OCCUPIED."
Výhody: "I was disappointed when i tried to change my departure date. I was told one price and was charged a full round trip price at the end."
Nevýhody: "Be more clear when explaining charges and fees including taxes"
Výhody: "First of all I have taken Qatar airways to Europe and US HOVER when it comes to Third world like Asia and Africa the send thier most dirty broken airline!!in thialand the pressure was not right according to pilot we stayed on the run way 4 HOURS offered water wrf.? No one communicated with US I think your airline is typical Arab mentality unless you are white I. E American you don't give a shot about your costumers this is the second arb line I droped I will never take ur plane ever!! When I got to Doha all they did was through stupid voucher for food missed my flight no apology rude as staff disgusted y their behaviour and lack of care missed imprtant meetings NEVER AGAIN RACIST AIRLINE TREAT WHITES WITH RESPECT IT NOT BLACK'?? REALLY WELL I I'LL TAKE MY MONEY AWAY THEN I will make Co viols decision to never fly with u"
Nevýhody: "Everything racist disgustinget and never will take this airline nasty dirty broke down twice stayed in the plane for 4 hrs no one apologised"
Výhody: "This trip was nice. I will fly Qatar again"
Výhody: "everything was great. huge seats, large legroom."
Nevýhody: "Missed the connecting flight due to some delay. Had to sleep over for a night. A lot of discomfort. New flight time was very later the next day. Messed up all my bookings and schedule."
Výhody: "Great food, Comfy, Great staff. Usual I dont review but really enjoyed those 4 flights with Qatar"
Staff well trained everything was done in a professional manner food quality needs little bit better
The entertainment selection was great, boarding process was smooth. However, the staff were so rude, my tray table was broken so had drinks split on me. I had a child coughing on me and kicking me in her sleep. The person in front of me put his seat down so far that my knees were against the seat (I’m only 5’9). The person behind me used her tray table to sleep so I couldn’t put my seat back. She woke up for breakfast, by which point I wanted sleep so I put my seat back and she complained about it so I had to put the seat upright again!
Nevýhody: "An airline not only with the best service but the best looking flight attendants. They genuinely smile"
Nevýhody: "Great flight back to the UK, flight crew were very pleasant and attentive."
Nevýhody: "The guy on the second flight was a bit creepy"
Výhody: "Nothing. Missed the flight as the crew directed us to the wrong gate"
Nevýhody: "Support staff"
Výhody: "the food is amazing"
Nevýhody: "The crew"
Nevýhody: "Family travellers should always be seat together"
Nevýhody: "Delayed flight and the procedures too very long."
Výhody: "Leg room is spacious."
Nevýhody: "Overall good.."
Výhody: "Great customer service, great and always smiling crew, wonderful flight"
Nevýhody: "the food options need to be more. an option with steamed rice should always be available"
Nevýhody: "The seat recliners didn't work for 3 of our seats. The buttons were so hard and were not functional. 2 of the crew members were NOT welcoming while others were. Not expected from Emirates."
Výhody: "Direct flight"
Nevýhody: "South African airlines allowed me to reserve a seat. But Emirates didn't have it in the system when I checked in."
Výhody: "Neat and clean. People at Newark airport"
Nevýhody: "Service of air host. Attitude of people at Dubai airport"
Nevýhody: "seat was ok staff are very rude food was poor and cold on first flight"
Výhody: "The leg space and the entertainment. The crew were very nice."
Nevýhody: "The bathroom must be kept cleaner."
Výhody: "The plane left on time, the ride was smooth and journey felt safe throughout its entirety. I enjoyed the flexibility of the seats; the quality of the cutlery, duvet, headphones and the matteress provided. The ICE is a brilliant entertainment system; giving an array of films to watch and games to play. The cabin crew were polite, friendly and helpful, and gave an excellent service as one would expect from travelling business."
Nevýhody: "The interior of the 777-300 was outdated, especially knowing that 777's have gone through an interior overhaul, so I was unfortunate to not be on of those refurbished planes. The food and the Virgin Mojito was not the best as I did expect it to better considering this was a business class. And the ICE tablet and its remote is not the most userfriendly nor responsive to use, as it does get a bit fiddly."
Výhody: "Great movies and responsive crew"
Nevýhody: "Something weird was going on about how food was served and how people went about deciding what to have."
Výhody: "Traveling alone with a 1 year old the crew was fantastic. They gave me better seats with empty seats next to me. Helped entertain little one regularly on their own accord. Very friendly and helpful. Made a long exhausting more than trip doable"
Nevýhody: "I didn’t like the airport in Dubai. Cleaners locked all the disabled toilets. I walked to 3 of them. Very difficult to use normal toilet and having to leave your baby & carry on outside when traveling alone!"
Výhody: "good attitude , friendly service from the crew members"
Nevýhody: "seat spacing was very narrow"
Výhody: "Food, Service, entertainment"
Výhody: "On board crew personable and trying to do a good job. No one on the ground seems to have a clue."
Nevýhody: "Boarding is shambolic - no signs, no announcements, no disciplined queuing system. Business class sears old-fashioned, not horizontal, uncomfortable. Impossible to get to first class lounge until the Emirates desk opens (we had a 5-hour wait before we could go to security as we couldn’t go through until the desk opened to take checked luggage. They appear unfamiliar with boarding passes on the phone - wanted paper ones."
Výhody: "Sharon, one of the crew member was warm, offered help to take care of my 6 month daughter Incase I needed it. It was comforting to know. Small kids gift are appreciated."
Nevýhody: "Before I start my complaint I would like to say that my family and I had 6 emirates flights this year and 5 of those flights were very good and we thoroughly enjoyed our traveling with emirates but this 1 flight came out to be the worst flight of my life. I made online check-in and chose our seats and all was successful but when we reached the airport and I opened my app, it displayed that online boarding pass was not available. After moving slowly in a long queue, when I reached near boarding counters, an official checked my name in a list and informed that there was some new tax applied on us and thus I had to visit counter 5 or 6 to pay that tax. We joined the queue of counter 5 but it was not moving at all and I noticed some people being served at counter 5 who were not in the queue, thinking that counter 5 might take longer, I joined counter 6 queue where there were only 1 family and 1 passenger ahead of me, for next half hour we stood there but that queue didn't move. Finally after some time another counter called me, he confirmed that I had made online check-in. We were given boarding passes and were asked to wait for tax processing, After another 15min, we were given all papers and were requested to move to the immigration counter. After immigration when we were going through final security check, the emirates official asked me to hurry up, I showed him that the security process was going on in front of him, upon that he asked why I was late to airport, I informed him that I made online check-in and I was required to be there 90min before the flight but I was there 150min before the flight and it was in front of him how long the tax processing took, upon that he said that I should have been at the boarding counter 240min before the flight and that I should be aware of the facilities at the airport (although it was my 1st time there). I had not made any complaint on what had happened so far to anyone and I was not rude to anyone although I was with my wife and 1.5 years old son who was crying coz of warn weather and thirst, we couldn't provide him with water coz we were standing in queues all the time. But hearing such comments from Emirates official were quite unbearable but still I stayed calm and reached at the gate. When I handed over the boarding passes, I was told that my boarding pass was missing and I was quickly blamed by emirates officials that either I reached there without a boarding pass or I had lost it. When they checked in their system it showed that I was already boarded, I understood that they gave my boarding pass to someone else but they kept on saying that I had lost it and also informed the same to plane crew, then they made a manual boarding pass for me and let me pass the gate. We were the last passengers to enter the plane. When I reached at my seat, there was someone else sitting there, upon taking attendant's help, it was discovered that the passenger sitting there had my boarding pass."
Výhody: "Crew were friendly Entertainment was good"
Nevýhody: "My meal was awful the only option for me was raw vegetables in order to have vegetarian and gluten free... It was carrot, cucumber and celery sticks and some fruit. I had the same meal twice it was very sad meal for 17.5 hrs with no snacks offered either. My partner and another man were forgotten as the meal rounds were being done. The crew seemed a little disorganised. The adverts on the entertainment were annoying."
Výhody: "Need a little more leg room. Staff made sure the toilets were clean."
Nevýhody: "No footrest."
Výhody: "Excellent new plane good food friendly staff excellent entertainment"
Nevýhody: "Staff not bring drinks regularly enough"
Výhody: "Nice new Boeing 737 with great movie choices."
Nevýhody: "Boarding in Phuket was late and disorganized. The walk from arrival gate to baggage claim was over 1 km. Meal service ran out of chicken (but had vegetarian)."
Výhody: "Flight attendant understood my need and gave me aisle seat. Was very sick"
Výhody: "Staff was excellent. Food good. Great choice of movies."
Nevýhody: "Bigger and more comfortable seats."
Výhody: "Every thing about Emirates was first class Including the CREW!!"
Nevýhody: "It was a bit too cold but it did get better afterwards"
Výhody: "Leg Room. Timing"
Výhody: "Emirates is an airline that knows how to pay attention to the details. Amazing airline."
Nevýhody: "The ground few in Phuket - specifically the check-in desk did not uphold the standards of Emirates. I felt like I was too much of a bother for them."
Výhody: "I love business class the best"
Nevýhody: "We had several friends who made the same trip on other airlines and were not hassled about visas. We had all of the documentation that we were told to have by our friends and by travel agents... Emirates did not accept this and did not let us travel and refused to refund or change our tickets. Disappointment does not even begin to describe the emotion of losing this once in a lifetime opportunity."
Výhody: "Good entertainment"
Nevýhody: "Stawardess took too long to collect trays after we had eaten.at least two hours."
Výhody: "After my request for vegan was apparently not put through, the crew bent over backward to find food for me - even giving up one of the crew members vegetarian meals. They even made the effort to notify the next leg of my trip (even tho that effort failed.)"
Nevýhody: "My request for vegan food was lost."
Výhody: "Customer service, amenities like socks, sleeping mask, free headphones and free drinks were all excellent part of the trip."
Nevýhody: "I'm a reasonable we'll traveled man who always flies economy class (unless I get a free upgrade or a great price to upgrade at check in). This is the most uncomfortable, cramped, and smallest seat I have ever flown in...first time flying Emirates...I certainly would never fly again and actual am haunted by the idea of the return flight in 10 days. Not worth it! I'd rather deal with possibly getting dragged off a United flight!"
Výhody: "the food was wonderful, the economy seats were comfy, and the service was superb. I really liked being able to watch movies and listen to music w/o a charge."
Výhody: "Everything was great. Flight crew was fleindly. Can't really be bored with so many free movie selections."
Nevýhody: "Nothing to dislike to be honest. Overall experience was amazing. Emirates is a great airline."
Výhody: "Crew was pleasant and friendly."
Nevýhody: "The plane seemed old compared with my flight to Dubai the morning of May 4, 2017."
Výhody: "Service Gluten free food provided."
Výhody: "Crew and entertainment"
Výhody: "The check in was good. The flight was good and the hosts were ok."
Nevýhody: "The quality of food overall on Emirates has gone down. The food doesn't taste as fresh as it used to and it is a bit dry. I used to enjoy the little dried bread bits with the sweet and sour sauce- that has since been discontinued. We were also promised a festive meal on our flight from JNB to Hong Kong on Christmas day but got a regular meal- very disappointing"
Výhody: "Cabin crew service was good, couple were too good Too good"
Nevýhody: "Streamline boarding process"
Výhody: "Although the printed menus are a classy touch, I feel like they are an enormous waste- completely unnecessary. At the very least they should be recycled."
Nevýhody: "Cabin service was very slow. We were an hour and a half into each flight before we were offered a drink. No additional drinks were offered with the meal. There were no further services offered after the tea and coffee service... 3 full hours before we landed! Also, the economy class seats are extremely cramped. When the person in front of me leaned their seat back, I couldn't eat my mael comfortably and the TV screen was 12 inches away from my face."
Výhody: "Check-in was efficient and staff were extremely helpful. Flight itself was comfortable, food was actually tasty, and in-flight entertainment was great. Overall an amazing experience compared to US carriers."
Nevýhody: "Boarding was a bit disorganized."
Výhody: "No lunch coupons or future flight discounts given"
Nevýhody: "Unapologetic about causing so many subsequent delays"
Výhody: "Entertainment, lounge.."
Nothing to complain except the prices.
Food Flight Attendants Aircraft Istanbul airport
The ticket price is reasonable, the Istanbul Airport is amazing .New clean fun have everything you need it even the shoping price is great, inside the airplane is modern and clean ,the crew the clean the Bathroom after every passenger due to covid, also the give you PPE package to stay clean and safe, the crew staff are organized and friendly, the food is fresh and delicious, I recommend Turkish airline for any one need easy trip from the begging to the end. Thank you kayak for the great 👍 ticket price. Love it.!!!
Výhody: "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund."
Nevýhody: "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund."
Nevýhody: "Vegetarian food. 30% of people are vegetarian"
Výhody: "Turkish Airlines is my favorite airline going to Europe. We even did the 20 hr layover in Istanbul and had a great time staying for a couple of nights going and coming back. Staff is always friendly and the food is amazing. The food in coach is as good as first class on some US domestic flights"
Nevýhody: "It's an airplane, there's not much to make it better besides giving more seat room. TA gives free drinks, a couple of meals, blankets, and the travel bag, only a snobby priss would gripe about flying with them. I've flown enough budget airlines that give you NOTHING that I love flying TA!"
Výhody: "crew was good enough... but seats was not comfortable, screen was broken and in general plane was a bit old for 2019 futures"
Nevýhody: "more space for legs, modern screens"
Výhody: "The crew handled 2 incidents exceedingly diplomatically with an impossible man seated next to me. The incidents had nothing to do with me. At the beginning of the flight he was refusing to close 4 window shades that were bothering someone on the other side of the plane, and at the end of the flight he refused to return his headsets as we were landing. The crew were amazingly polite with him. He was completely out of line."
Nevýhody: "My bag did not make the connection in Istanbul due to late arrival from Nairobi."
Nevýhody: "Flight was late, I had to run like crazy to catch the second flight"
Výhody: "Friendly crew, boarding on time, leaving and arriving on time, well maintained planes, clean."
Nevýhody: "The seats were so close to each-other that you can't even get in or out without a big effort. I am not a large person, but I am pretty tall. Fro someone over 6 feet tall, the seats are like a torture chamber."
Nevýhody: "Didn't happen. My first leg to Athens was canceled which created a humongous headache since it ended up canceling my return flights. Air Canada had to put me on completely new flights there and back. I think this has taught me to go directly through an airline. Justfly was not helpful. Neither was Turkish airlines."
Výhody: "I didn’t like anything. Or maybe the only thing I liked is getting to my destination so I don’t have to be flown by that terrible airline anymore."
Nevýhody: "The fact that Turkish airline clearly is too stingy to take proper care of their passengers. You don’t provide accommodation when people get a stopover which is disgusting considering it is an airline that is supposed to represent a developed country. This cancels out anything you feel is a plus about the airline. This needs to be sorted out."
Nevýhody: "The lost 3 of my bags"
Nevýhody: "Pilot needs to learn how to land"
Nevýhody: "It was fantastic"
Výhody: "(see above)"
Nevýhody: "(see above)"
Výhody: "Arrived on time. Crew was very helpful."
Nevýhody: "Too crowded Airport."
Nevýhody: "Boarding problems"
Výhody: "Great Service. Polite staff and very impressive service, snacks, food and courtesy."
Výhody: "Very nice flight attendants, the movie selection is good. They also provide a nice pillow and blanket in coach."
Nevýhody: "The plane was older, I had difficulty reclining my seat, the flight attendant had to help me, the seat across the aisle from me was broken. Several customers on the flight were crabby and difficult, I think all the crowding makes them like that. Just a fact of airline travel."
Nevýhody: "Mi sa furat din bagajj !!!!!!!!"
Výhody: "Setting, speed, arrival"
Nevýhody: "Long queue at passport control"
Výhody: "Every thing about it the food and what you supply for each customers ✅"
Výhody: "My first flight with a different airline."
Nevýhody: "A very rude ticket sales woman in Turkish Airline Kiosk, wandering an airport for two hours due to untrained staff and Turkish Airlune "help desk", being cheated out of $400, and finding my baggage smashed up."
Výhody: "Service was nice, crew was very respectful and the gift were well within accomidation"
Nevýhody: "Leaving the aircraft by stairs to the runway"
Výhody: "Cabin attendants tried to be helpful and pleasant."
Nevýhody: "food was very unimaginative, way too much carbohydrates, and little attention to a healthy diet. Movies were constantly being interrupted by announcements - like 20 times per movie. This was on flight from Istambul to NYC, not the one from Tel Aviv."
Nevýhody: "Cabin temperature too high, the flight attendants borderline rude and always on a hurry, I mean what's the hurry durin a 12:30 hours long haul flight. Turkish airlines has decreased its quality of service."
Nevýhody: "I lost my connection flight because of TA, they lost my luggage + they almost lost my passport... (it goes much deeper but I don't wanna dig in it)"
Výhody: "Good food. Great service."
Nevýhody: "Small leg room. Display of entertainment system was poor quality."
Výhody: "Crew was helpful"
Nevýhody: "Not having extra legroom is one thing but not having enough space to fit ones leg reminded me of the slave ships where slaves were placed so tight that they did not have any moving space. I am not even a tall guy - just 5'10". It was bad especially when one travels internationally for 14 hours non-stop. There should be some federal regulation regarding this."
Výhody: "Care and food on board were excellent."
Nevýhody: "Boarding was late and was very confusing. No special area for business class. This was not true when we were going to Cairo from Istanbul. The lounge there is fabulous but because our flight was late we didn't have time to go to the lounge on return flight."
Nevýhody: "I woke up twice due to too warm cabin."
Nevýhody: "I don't why the take-off and landing are late. The boarding started late! the plane stayed on the ground for minutes doing nothing! and in the end the plane arrived half an hour late!"
Výhody: "The crew were very polite, professional, and accomodating. The food was tasty even for airplane food. I was pleasantly surprised! There were tons of entertainement options to help pass the time."
Výhody: "enjoyed the entertainment in flight movies, food service was good and the seats were fairly comfortable"
Nevýhody: "Took a while to board the plane a lot of standing around it seemed for no reason"
Výhody: "It got me from point A to point B safely; it was a short flight. The overall price of my flights couldn't be beat."
Nevýhody: "This flight was delayed 45 minutes or so and there were some boarding issues. Honestly, I could care less given the really low ticket price and the fact that the delay worked to my advantage but a lot of passengers were upset."
Nevýhody: "Terrible experience with Turkish airlines , I had a sick father who use oxygen machine and they make him to miss his plane to New York and make him wait for 6 hours for the next plane with no oxygen tube"
Výhody: "The flight was one of the best I ever took, the crew was friendly and very helpful, the food was great, the seat comfort was ok and the entertainment was amazing. I'm going to use to go to Italy next time. Thank you"
Nevýhody: "On the way to Italy the seats were a lil too small and tight."
Výhody: "efficient boarding from 2 door. easy check in"
Nevýhody: "disorganized airport. They will not allow you at the gate until it is 45 min from scheduled take off time. Lines can be long and disorganized."
Výhody: "lots of leg room good food"
Nevýhody: "Flight was delay and we are waiting in plane food was not enough good, no menu was provided, the plane was dirty..."
Nevýhody: "4 HR ground hold only partially made up for with faster flight time"
The best opportunity you will clear us immigration at Abu Dhabi
Seats were very uncomfortable.
Výhody: "Crew was great. Apartment class was great!"
Nevýhody: "Don't put on the airport board that the plane is boarding when it is not"
Výhody: "Seat was not super comfortable. Crew was excellent."
Nevýhody: "There was no online checkin or any ability to choose seats on your app."
Výhody: "Seats were comfortable and staff were helpful when approached."
Nevýhody: "Crew should have been proactive in determining passengers' needs, etc. Film choices were poor-- lots of violence, few family-orientated options."
Výhody: "Yes crew was very good"
Nevýhody: "To give small size water bottles after having meals and also to add new movies."
Nevýhody: "Smooth & a v.comfortable flight!"
Výhody: "I flew economy Melbourne > Abu Dhabi and then Abu Dhabi to Melbourne. The first leg of the flight was great, the flight wasn’t full and I had a whole row to myself. The flight attendant even gave me some tips to ensure nobody sat there. This flight was on an A380 so the plane was large and it felt spacious."
Nevýhody: "There are a number of things that Etihad do that just degrade the quality and experience of the flight and I probably wouldn’t fly with them again as a result. I’ve listed these below: 1) Entertainment system is poorly appointed and travel in two seperate months found that little had been refreshed on the in flight programs. 2) The entertainment system is deactivated until the seat belt sign is turned off, and is deactivated again about 30 minutes prior to landing. 3) You practically have to cut off your arm to get some water. I would always bring my own water on the flight, but Australian regulations prevent more than 100mls being carried on flight. 4) The service is inconsistent, some staff are just downright rude and others are incredibly friendly. The time waiting after pressing the call bell is excessive and in one case my drink never arrived. 5) Unlike other airlines, they don’t give you a “menu” to chose from for the inflight meal. Instead they just come around asking “Chicken, Lamb or vegetarian”, and lack any real understanding of what’s actually in the food. 6) When you order a drink, they open the can pour some into a cup but don’t give you the remainder in the can. 7) The inflight wifi is expensive. 19.95 USD for 180mb puts them at one of the most expensive. Overall, I would have expected a bit more from an airline such as Etihad."
Nevýhody: "Boarded by bus"
Výhody: "Same food offered on both trips was a bit disappointing"
Výhody: "This was my second time flying with Etihad and the experience was excellent. Continue to provide excellent service to all customers regardless of where the sit"
Výhody: "I liked everything but I still could not find out if I was getting credit on the frequent flyer sustem"
Výhody: "Seats were comfortable."
Výhody: "Had the front seats with legroom on a 380, significantly quieter there than in Business on a 777 Was out of Heathrow within 40 mins of landing, usually a lot longer!"
Nevýhody: "Food was minimalistic, bkfst and then a chicken sandwich on a 7 hour flight..."
Nevýhody: "Crews attitudes + the long flight"
Výhody: "first class service. Extra blanket, mealtime is anytime, seats recluned fully"
Nevýhody: "no first class kit with socks. My feet get cold on the plane and the socks would have helped"
Výhody: "Seating was comfortable. Plane arrived on schedule."
Nevýhody: "The seats never recline. All the 4 leg seats had reclining ossue"
Výhody: "Really nice crew and helpful. Food excellent"
Nevýhody: "Older plane and a bit cramped for a longer flight"
Nevýhody: "Seat was too tight. No foot rest"
Výhody: "The food was awesome. The staff was friendly and courteous. Seats were comfortable."
Nevýhody: "The seat was not comfortable at all to narrow and short distance you can not eat or set or sleep"
Výhody: "Etihad transfer bus to Dubai from Abu Dhabi is free, super convenient, and a great experience!"
Výhody: "I like service in cabines"
Nevýhody: "I didn't like service in JFK counters..they didn't let me in my hand carrying bag to cabin..but some passengers had big bags then my bag..."
Výhody: "The staff was very friendly and the food was very good"
Nevýhody: "The seats were very crammed"
Výhody: "Professional crew. Looking good"
Nevýhody: "they didn't provide wine service"
Výhody: "Very professional and accommodating crew on board. The Abu Dhabi lounge was large and looked very beautiful with it's appointments, but it was also packed with people (late time of day, I know), noisy with men pacing around shouting on their cell phone headsets, and I wasn't aware of the many services they had like the spa, no one informed me when I checked in. I understand this airport has a lot of business and first class travelers from all countries, but they need to better organize the lounge into designated "quiet areas" for people like me where cell phone use isn't permitted, family areas, where the kids can run around screaming unimpeded like they were, and also direct newcomers into areas where there are less passengers so you can find a place to sit & grab food without wandering around this cavernous place looking for a place of respite"
Nevýhody: "The experience of transferring through the Abu Dhabi airport was a little hellish--very hot (I know it's the ME in summer), long lines, I was patted down in a cabin by a security office because of the underwires in my bra, which I was cool with, but my carry on luggage was kept outside the cabin area with my passport and money with people swarming through in lines. Not cool. I've probably never had an international transport experience like this, outside of Cuba where they pulled me aside and interrogated me by agents even though I had a visa and had documentation I was presenting at an education conference at the government state hotel, (and I'm Panamanian American, I speak Spanish, maybe that's why they though I was a scientist/spy). This airport definitely needs more basic staff and better organization. But I'd have to say this wasn't any worse-- other than the heat--- of any US or European transfer experience I've had in the last 10 years. Lounge staff in Abu Dhabi were kind of jerks compared to other airports, they were very stand offish (like they couldn't be bothered to help you, or maybe it was my Canadian/American accent)."
Nevýhody: "Transit from Jet to Etihad was unclear. Had to go to a different terminal, but there were no signs and airport (not Etihad) staff didn't seem to know where to go. Once I got to the right place, Etihad staff were helpful."
Nevýhody: "They didn't allow carry on bag even it's 2 CM higher. Good was very poor, check in was nasty and too much long waiting lines even after web check in. Customer responsive ness was worst part"
Výhody: "Not much"
Nevýhody: "Crew was rude, very offstandish. We asked for vegetarian meals online. Crew acted like it was our fault for being vegetarians. My wife asked one of the stewardesses for water and she never brought. When we asked for it again she brought it and said "here" like she was bothered to have to bring water."
Výhody: "Service. Crew was nice and always with a smile. Great takeoff and landing very smooth. Flight on time."
Nevýhody: "Not much"
Nevýhody: "People sitting in wrong seats and queue jumping"
Výhody: "Food and entertainment"
Nevýhody: "Bad seats, bad legroom and very cramped isles"
Výhody: "The bathrooms were clean and functioning"
Výhody: "The plane was specious but the crew needs to improve their service ."
Výhody: "Business lounge was out standing"
Nevýhody: "Small duty free shop"
Výhody: "Friendly staff"
Nevýhody: "They need better food"
Výhody: "The comfort and elegance of the plane and seats. The genuinely kind nature and attentiveness of the staff from ticketing to flight crew to landing."
Nevýhody: "Food. Not served according to the menu. Kochi to Abu Dhabi -vegetarian. Abu Dhabi to Chicago __vegetarian no options. -Vegetarian food not tasty.At last before landing in Chicago some non veg."
Nevýhody: "non-terminal gate (bus ride) boarding;"
Výhody: "Courtesy of crew, food and cleanliness"
Nevýhody: "Seats were smaller in size. However, legroom was fine for me."
Nevýhody: "5 hours of delay , change in gate ."
Výhody: "Crew was incredible"
Nevýhody: "Same thing with entertainment"
Výhody: "One of the best experiences I have had. The plane was well appointed with large restrooms. The crew was very attentive and the flight was very smooth."
Výhody: "I had a great experience all around. Looking forward to flying Ethiad again soon"