A little more comfy plus no personal items given like hand wipes before food and drinks
Výhody: "Crew was very accommodating."
Nevýhody: "Flight was overbooked which caused an hour delay."
Výhody: "Both the flight crew and the flight attendants were great. It was the smoothest landing I have had it quite dome time"
Nevýhody: "Flight was delayed an hour so we were rebooked. Spent extra day in Zurich, and missed our hotel reservation in San Francisco. San Francisco was not our final destination. We had to fly for more than 24 hours in one day(time change). We missed part of our family function. It's been an exhausting trip"
Výhody: "Even though we flew through turbulances the crew was able to manage their tasks. Plus beautiful stewardess."
Nevýhody: "This flight was poorly advertised as Economy Light. I had to pay $500 in baggage fees to being one checked ski bag round trip - more than the cost of my entire fare!"
Nevýhody: "The temperature on this overnight flight was sweltering Legroom was poor"
Nevýhody: "It was so hot on the (delayed) flight"
Výhody: ";Flight attendants very attentive;"
Nevýhody: "Leg space far too tight; could barely move; Unable to see TV screen due to angle, even at max tilt; Food was inedible; perhaps acceptable as dog food; Toilet seat would not stay up for male to pee. Worst international aircraft I've ever experienced. Recommend upgrading before selling any more seats."
Nevýhody: "missed connection in Zurich because flight left one hour late, and connecting flight didn't wait the extra five minutes which would have allowed us to get on flight. Transfer desk was unable to get us to Bari same day although it was only noon; rebooked for 6:55am next day... Significant financial loss to us."
Výhody: "All good, just perfect and friendly crew. Great aircraft (B777)"
Výhody: "Paid in advance 45.00 a seat to reserve! Otherwise they assign at Check-in! Still ended up with a standard not premium seats in center. I chose 2 side seats online but plane must have changed. Literally could not move. My travel partner ended up spilling wine on himself primarily due to this and 1/2 size drop down trays. Call button brought no help , had to get up and go retrieve steward in back myself!"
Nevýhody: "Comfortability , mediocre service."
Výhody: "The buttered pretzel was nice, and different."
Nevýhody: "The plane seats are closely spaced. I'm not heavy but am tall, so the row spacing isn't the best. The cattle call boarding is not desirable. Would prefer zone boarding."
Nevýhody: "Seats recline too far so know leg room. I could not eat my meal."
Výhody: "The length of the flight"
Nevýhody: "3 of our 5 suitcases were out of luck to make it.. they damaged our 2 new luggages and the third one.. we only realized at home... now I have to deal with that too so I will be with Swiss on my mind for a while.. never again!!!"
Výhody: "All good with this 1:20 min flight."
Nevýhody: "Everything was good. Seats much better and bigger comparing with international flight what should have been opposite - on longer flight - more comfortable seats than for the five times shorter flight."
Výhody: "There was water to drink"
Nevýhody: "Plane felt like a 1990 air France flight. Cabin dated. The least amount of room I can remember on a plane. When sitting upright and the person in front reclined, i looked at their head and if I crossed my arms, it would touch the seat in front. Could not pick up pillow that dropped on the floor, could not bend around the seat in front. Very hard to get out to use the toilet. Felt very claustrophobic."
Výhody: "Very professional!"
Výhody: "Food was actually really good."
Nevýhody: "Please let families with small children board early. This is the first flight I remember where I and other families with small children had to board with everyone else, and it's stressful for all involved."
Výhody: "Excellent food."
Nevýhody: "Yet again, was "randomly" chosen for extra security. Flight was delayed for over an hour because of mechanical failure. A/C set at polar temperatures."
Výhody: "Super service, nice crew. On time and flawless baggage transfer to my final destination. Could not be more pleasant experience. I would recommend travel with Swiss to all travelers. Thank you"
Výhody: "Crew was courteous."
Nevýhody: "I did not like they were so strict with the carry on luggage and stopped us at the TSA"
Nevýhody: "- late in arrival - 2h late in departure - lost my luggage"
Výhody: "The crew was very friendly and attentive. I was impressed at the amount of food we received through out the flight. My family and I enjoyed our flight with Swiss airlines and will definitely use them next time we travel."
Nevýhody: "Booked four flights from Zurich to Prague, but plans changed. No way to get a refund or cancellation although I tried two weeks beforehand. Disappointing to say the least."
Výhody: "Crew was great."
Nevýhody: "My wife is strictly Hindu vegetarian. We had entered her food choice at Swiss web site months before. She didn't get the food while going to Zurich and coming back to Boston. She remained hungry both ways. Although we were in business class while coming."
Nevýhody: "We had almost 8 hours delay"
Výhody: "Staff was very courteous; they fed us well"
Výhody: "Several rounds of beverage service along with tasty food and a great large-display entertainment, we were very pleased with the blankets and entertainment, and frequent service. It helped we had 3 seats for two people also."
Výhody: "Everything ran like clockwork"
Výhody: "nice and efficient crew. seats had good space for flight"
Nevýhody: "no entertainment."
Výhody: "The ambient being so relaxing felt asleep all the way to Zurich."
Výhody: "The crew (and food to a certain degree) are the only things at the moment that represent a bright side of Swiss Airlines."
Nevýhody: "I have flown with Swiss several times. Every single time, I had to run in between my gates to make it to the connecting flight. And in the process of the turmoil and stress of rushing, I have witnessed airport people being extremely rude with passengers who were not at fault that their original flight was late and were merely trying to make it on time. Correspondingly, every single time I flew with Swiss, I never knew whether or not I will get my luggages. Simply put, your organization is poor and your flights are unfailingly late!!"
Výhody: "Friendly crew members who kept serving food and drinks before asking. Meals, snack, drinks, hot towel, and cookies! The plane was also very clean and apacious enough."
Nevýhody: "I arrived to the airport within an hour of boarding time. I wasn't told the gate to my plane until 8:30. When I arrived to the gate there were no employees to speak to and it stated boarding time was 8:35 we didn't board until 9! It was just scary and confusing for someone flying alone in another country. When all the other confused flyers asked simple questions the employees at the gate were annoyed and rude."
Nevýhody: "Would have been 5 stars overall if not for two hours of a child kicking me seat and occasionally poking my arm."
Výhody: "Everything was great.... The food , crew was fantastic , nice friendly stuff ! Very happy with the flights"
Nevýhody: "Well not really! I can only say negative things is the seats but is not Swiss is all airlines !!! Zero space for your legs"
Výhody: "Seat spacing better on the short flight than the long flight -- where is the Swiss logical thinking ---- apparently this is a myth"
Nevýhody: "Swiss boarding is a Charlie Foxtrot"
Výhody: "Brand new plane, with ultra modern seating. We had a lot of room."
Nevýhody: "We sat in the plane for 40 minutes before takeoff"
Výhody: "Comfortable business class seats, much better than the updated Lufthansa footsie leg rests. Attentive staff. Puzzles for the children"
Nevýhody: "Still no wifi on the Swiss Air A330. No live tv streaming. No big deal on red eye, but frustrating on long daytime flights."
Nevýhody: "My baggage never made it on my first flight due to a strike by Swiss airlines crew. The flight was delayed and we were told it was because there was less crew and it was taking some time to get our baggage on the plane. Due to the delay, I missed my connecting flight and was rescheduled for a flight the following day. When I went to get my checked bags, I was told they never made it on the plane and were indefinitely in the first city (Barcelona). I was told to file a complaint once I got home (US) and then they'd forward the bag to me. I did not receive my bags until 5 full days later, in which I had to call every single day and ask to place more request to move the bags from one city to the next. If I hadn't stayed on top of it, I surely would not have received my bags. Also, when I checked my bags in Barcelona, I had to pay an extra 75 Euros for having a second bag although the weight limit was not surpassed. The guy at the counter was really nice and didn't want to charge me but due to the strike, the policy was really strict on a one bag limit. That I understand, but I did file a complaint and request to be refunded that 75 Euros since the service that I paid for was not completed on their end until 5 days later. I'm really hoping they refund me but not gunna bet on it."
Výhody: "Upgraded to business, new 777 plane, good snack"
Nevýhody: "No headphones"
Výhody: "most things were good"
Nevýhody: "the passport check process in Zurich was awful!"
Výhody: "Excellent service"
Nevýhody: "Small jet for transatlantic didn't allow for being able to walk, stretch and move about much during such a long flight, unlike larger airbus planes or larger Boeing planes. Why do airlines hire chefs then serve lousy food!? First meal was so so while wake up meal was really bad. Was so disappointed in Swiss Air so will not fly with them again. Great service doesn't make up for the noted disappointments. Spending a $2-3 more on food would have helped, but placing us in a long flight in such a small airbus plane just won't do!"
Nevýhody: "Food was not good"
Výhody: "Comfortable business class"
Nevýhody: "Food was not too great"
Výhody: "Everything. I have been Flying Swiss for 10 years back and forth to Europe, must be over 25 flights I have taken with them. I think there has only been ONE delay in all those flights, and that was because of bad weather. I feel safe on every flight I take with them, they are sticklers for safety regulations and always get out on time! The planes are always clean. The flight attendants are always making sure you are ok, without bothering you too much! I wish they flew US domestic flights! I would never fly any other airline!"
Nevýhody: "not much leg room, but that is typical on ALL planes... just the nature of the beast. Nothing more negative to say about Swiss... every other airline should take a lesson from them. I said "good" for teh food because it's airline food... as far as that goes Swiss is ok... I never like airline food anyway, and you get on eh plane at 9:00pm, who wants to eat dinner at that time anyway??"
Crew is amazing food was great and movies are top notch
They booked me on two different trips, then the agents deleted both trips, and then my flight got canceled and they didn’t tell me
Amazing seat was assigned to me, great food, attention and entertainment Nice airplane!
Výhody: "Decent crew, nice snacks."
Nevýhody: "Wifi shonky - didn’t work most of the way. Entertainment app didn’t work. Lengthy delay."
Výhody: "The crew looked after us well"
Nevýhody: "It was all good"
Výhody: "the crew was very polite and professional."
Nevýhody: "the aircraft is small and confined, only two toilets for the entire economy level passengers for a 6 hour flight. the online entertainment lacks variety and the food was okay."
Výhody: "Comfortable seat. Great crew!"
Výhody: "The boarding was fast."
Nevýhody: "For starters our cabin crew were the worst. The first service I had ask for a snack and no napkins. Dinner service was like just chucking food down in front of you. Then a stewardess looks me dead in the face and passed me for the drink service, then she said she thought I was asleep."
Výhody: "The flight was so delayed I missed my connecting flight to jfk."
Nevýhody: "The flight was so delayed I missed my connecting flight to jfk."
Nevýhody: "They have to uptade the airplanes"
Výhody: "Food was very good"
Nevýhody: "Economy passengers kept coming onto business class as our crew member was absent to often and didn’t police it"
Výhody: "The airplane was quiet My seat did not recline, but was seated in a different place where the seat reclined Bathrooms were clean and plenty"
Nevýhody: "The remote controls for the entertainment system That you can’t reach the vents when you have to be buckled"
Výhody: "A smoothtrip run by great staff."
Nevýhody: "Thé food was rather stodgy overall."
Výhody: "The food was great. The flight attendants were very courteous and took excellent care of all passengers"
Nevýhody: "Long flight lol j/k can't help that. It was a great flight, no complaints"
Výhody: "Everything (with the exception of the subject below), thank you. One thing that really surprised me, though, is how much I liked the eggs (on both flights) and what went with the eggs, like the spinach and potatoes and bacon on this flight and the potatoes and sausage (and was there something else?) on the next flight. Kudos for making something that has got to be cheap taste good. Thanks."
Nevýhody: "Come to think of it, there was one thing that I didn't particularly like, and that was how the headphones only worked on one side only (there was only audio on one side). At first I thought that maybe I had just gotten bad headphones, but the my next flight was the same: the headphones also only played audio on one side."
Výhody: "I loved the in flight entertainment, and there was always so many snacks and drinks available for free!"
Nevýhody: "For boarding, we had to walk a rather far distance due to construction."
Výhody: "Staff. Very couteous.polite. friendly."
Nevýhody: "Good.entertainment choices."
Nevýhody: "luggage never made it to Boston? Don't know who's fault it was.Problem was corrected."
Výhody: "I loved the movie choice!"
Nevýhody: "The head rest comfortability, could be softer as well as the pillows, they could also be softer."
Nevýhody: "The seats are a bit uncomfortable for such long flights. Crue was excellent"
Výhody: "Met expectations."
Nevýhody: "Things out of your control - time !!"
Výhody: "Crew was professional."
Nevýhody: "Couldn't stretch my right (window side) leg. Display quality was poor."
Výhody: "Good entertainment, food and in-flight crew"
Nevýhody: "Because this flight was delayed it was a miracle (involving running til my throat literally bled) that I made my connection. Ground crew could not have been less helpful - even to my friend who they knew was trying to get home to attend a family funeral."
Výhody: "Good notification re a 30 Minute delay. Obtaining board passes was a breeze and love where I can save the passes to my wallet on my mobile device. Flight crews were helpful, cheerful and professional."
Nevýhody: "With seats being so tight causing an issue when getting in and out of seats."
Výhody: "I felt that they were very thoughtful about the fact that it was a long flight. We got two small meals, which was perfect, and even a little gift bag with a sleep mask and toothbrush and such in it. These were just a couple of the many nice touches included in the flight."
Nevýhody: "Very small quibble: the screen resolution, or maybe the contrast, of the personal video players was not so great. This was fine in most cases, but it meant I could not watch videos that had subtitles. Not a big deal but possibly worth fixing. Thanks"
Výhody: "The Business - was The Business! Loved it."
Nevýhody: "the child got the same food as us due i did not make clear i need a child food, now i am asking : is not clear that in that seat is a child of 4 years old ?"
Výhody: "The speed of boarding, then the frequency of service. Cabin crew were very dedicated. All in all, a very smooth flight. Ps. my first Virgin was called Carole. ;)"
Nevýhody: "The food left a lot to be desired, but apart from my flight on Emirates to Auckland, Airoplne food does tend to be somewhat......mmmm not sure what the word is, but room for improvement describes it."
Výhody: "Aisle/window seating!"
Nevýhody: "My entertainment unit did not work. I was graciously offered an iPad, but declined, however, the picture quality at my son's seat was also iffy. Both my long-haul flights had poor signage for toilets."
Výhody: "Entertainment system worked well. Good choices."
Nevýhody: "Food decent, but not enough fluids offered during flight . Was very dehydrated by end."
Výhody: "Food was good."
Nevýhody: "Leg space was cramped. Parking was very far.food"
Výhody: "We were inmiddle seats -not our preference. We were told in Dublin that we had different seats to the ones we ended up in. Food was excellent, crew were very nice. Loved the "make a wish" event on this flight - a definite plus for Virgin."
Výhody: "Safe flight, good crew"
Nevýhody: "Food quality was poor."
Výhody: "Friendly, helpful, efficient staff on the ground & in the air. Great selection of movies, tv, music for each person flying. Comfortable flight. Great beverage & food choices."
Výhody: "Food was great, plenty of it also"
Nevýhody: "I'm 6'4" and there was no acknowledgement by the crew that I was squashed into a tight seat."
Nevýhody: "Both my departing flight and returning flight had broken wifi on it. Very bummed"
Nevýhody: "If the luggage fees were to be included in the price, I would have gladly chosen Emirates for its comfort at that price."
Výhody: "The flight from Sydney to LA was enjoyable"
Nevýhody: "I was very disappointed that even though I booked through Virgin Australia when their partner Delta didn't get us to LA on time from Minneapolis, Virgin Australia said its Deltas fault, talk to them. They were not going to help."
Výhody: "Flight attendants were nice."
Nevýhody: "Was denied the seat with extra legroom that my husband had paid for. One of my suitcases (zipper) opened on the conveyor belt, maybe it was tossed?"
Výhody: "The whole flight was great quick boarding, lots of leg room, good entertainment, a USB charge port, good lighting, and the crew was very nice and helpful. I enjoyed the flight and would like to fly Virgin Atlantic more. Finally, you are the 3rd best flight, I have ever take, and the 2nd best airline I've been on. Flew Business Class on Swiss Air once to Geneva (#1) and all the flights I have had with Porter Air are comparable to your airline, but the free cookies and beverages at Porter's terminal in Toronto wonderful."
Nevýhody: "A couple things went wrong on this trip, my checked luggage got misplaced for a day, and a nice women in baggage claim told me what was happening and a nice man handled my claim and my bag has now been returned to me. The bigger thing is my flight bas delayed taking off by 3 hours. Let me start that I would rather have a part replaced on the runway then not, safety is paramount. The fact is my flight took off 3 hours late from London (VS11), and got to my destination (BOS) 2.5 hours late. Kudos to the flight crew for getting me to my destination faster by gaining a little time. Plus, since BOSTON was my final destination it was all fine this time. But if I had had to get home to the elder person I take care of or my teenager it would been a problem. Again, I'm annoyed, but I do understand the reasons and they are valid and preferred. I have heard that airlines to keep their flight rating high, wait for planes to leave the gate on time and then do repairs on the tarmac. If this is still a SOP for airlines you should change the way the statistics are collected and figure out a way of not perpetuating this type of disincentive. This is just hypothesis on my part, and my whole trip had little negatives."
Výhody: "The vegetarian meals, leg room and comfortable seats, wifi tv entertainment, kind and courteous service. It made the trip more comfortable! Thanks!"
Nevýhody: "The domestic flight in PNG was cramped, but the flight attendant was very nice and helpful"
Výhody: "Food and beverage choices excellent"
Výhody: "The crew."
Nevýhody: "No wifi was absolutely aggravating. Seat space was bad as well - very little leg room."
Výhody: "the food was decent"
Nevýhody: "the crew was rude, the bathrooms were not clean"
Výhody: "Virgin always provides the best, friendliest, coolest service!"
Nevýhody: "The food is pretty low quality, but I understand the logistics constraints of feeding many people in a small space without kitchen facilities! Also the wine choices are superior to other airlines and I look forward to that. I normally plan ahead and bring my own meals whenever traveling by air."
Výhody: "a very good experience Felt as if the crew cared"
Nevýhody: "Flight cancelled. Still in Detroit."
Flight was cancelled by the airlines
Výhody: "Seat size"
Nevýhody: "Everything was just fine"
Nevýhody: "Original flight changed- had me arriving after second flight took off. Delta didn’t fix it. Spent 5 hours changing it. Rebooked flight was delayed- they rebooked to the next day at the last minute then, got me out same night but 3 Hours from my original airport."
Výhody: "How friendly the staff was to my esa & myself."
Nevýhody: "It wasn’t made clear when special services could board."
Nevýhody: "Front right lav door hard to latch, headphones worked on one side only, gap in middle of lie-flat bed."
Výhody: "Comfortable Seats. Good cabin service."
Nevýhody: "A no problem flight"
Výhody: "Quick flight"
Nevýhody: "Organization of entry gates. Sat in the plane for about 30 min after landing."
Výhody: "After a late, crowded boarding process, somehow the flight crew got us off the ground on time!"
Nevýhody: "Having more than 2 harried airline agents at the gate to handle the sold out flight filled with families with babies!"
Výhody: "Seat was comfortable but not much room"
Nevýhody: "Couldn’t understand a word the flight attendants said on the intercom system"
Výhody: "This is a super aircraft with many amenities. The flight was smooth for the most part. Loved the movie and the classical music. The crew seemed to work well with each other and was very friendly."
Nevýhody: "It would be nice to have an enforced carry on rule as people bring multiple large bags on and tie up the storage space."
Výhody: "Myself and my wife were rebooked and arrived home the same day. Albeit 7 hours late."
Nevýhody: "Flight left gate on time, yet departed 1 hr late because deicing took almost 1 hour. There was only one truck working."
Výhody: "Delta never ceases to amaze me. The flight was perfect!"
Nevýhody: "There’s nothing I can think of."
Výhody: "Smooth flight"
Výhody: "Great view of the mountains, EVERYTHING was one time and EARLY!! Staff was great and we had a smooth ride. wish all flights were this good. Even touchdown was amazing, like landing on glass. Compliments to the captain."
Výhody: "Complimentary beverages."
Nevýhody: "Chicken and pasta for dinner"
Výhody: "very nice and willing stewardesses"
Nevýhody: "tragic little place for legs, lack of space"
Výhody: "Direct flight to Prague ; crew was very courteous and apologetic for being late"
Nevýhody: "The seat could not recline (26F) and for a long overnight flight of 9 hrs it was very uncomfortable"
Výhody: "Flight attendants were excellent!"
Výhody: "good price but older plans"
Nevýhody: "please do not use plastic forks and spoons"
Výhody: "Punctual departures. Adequate overheard space."
Nevýhody: "Food was mediocre for a 5-6 hour flight. I expected a little bit more."
Výhody: "As poltronas estavam OK."
Nevýhody: "No voo MEX-GRU o Sistema de Entretenimento nao funcionou por quase 3hs. A refeicao foi muito fraca, tamto no jantar quanto no café da manhã. Onde ja se viu comer feijão preto com onelete no cafe da manhã??? Deveriam pensar no tipo de passageiro q estao atendendo."
Výhody: "Generally everything went smoothly on this leg of my trip."
Výhody: "Easy to board."
Nevýhody: "Delayed due to weather."
Výhody: "The flights were smooth, it was an easy process"
Výhody: "Courteous crew and smooth flight"
Výhody: "Very professional cabin crew"
Výhody: "the upgraded seats with the new headrests were great. the pilots & crew did a great job despite the more-than-average turbulence."
Nevýhody: "lack of any entertainment options whatsoever (not necessary but always a nice-to-have). More importantly, the fact that I checked-in with seat 14 and ended-up, seemingly randomly, in seat 28 (the back of the plane) when I had SPECIFICALLY selected a seat in the FRONT section of the plane. That was particularly annoying, especially since the optics of the situation were such that I used miles to purchase the flight and got "screwed-over" with respect to my seat selection as if my ticket held less weight than other passengers..."
Výhody: "Decent selection of in-flight entertainment. (The entertainment unit was sub-par to allow full enjoyment.)"
Nevýhody: "Older plane had undersized, non-responsive touch displays so passenger behind felt like a woodpecker. Also, retrofitted to provide in-seat power with metal box under seat in front of you makes it very uncomfortable for window passengers who don't have space to stow bag under seat in front of them or for their feet. (Uncomfortable on a long flight.)"
Nevýhody: "Guests with no overhead luggage should be able to exit first."
Výhody: "Layout of aircraft."
Nevýhody: "USB port barely accessible. Also, it didn't seem to work."
Výhody: "Service from the crew."
Nevýhody: "Quality and comfort of seats. Quality of food. The TV screen was from the 80s."
Výhody: "The food was good and the staff was competent and friendly. There was a large choice of inflight entertainment (but the sound was mushy)."
Nevýhody: "Although more comfortable than most, the seats were cramped (for 10 hours). Boarding was delayed 30", but we did not take off for 3 more hours. I really don't know why. It felt like the NYC MTA: poor communications. The boarding process required an avoidable half hour of standing in lines."
Výhody: "Crew was informative. The food was above expectations."
Nevýhody: "The 27 year old B747 was a pain. Seats are hard, and engines are loud. The cabin is extremely dry after 14+ hrs of flight."
Výhody: "The crew was great and nice. Very professional and clearly made safety number one."
Nevýhody: "We had an issue with the rudder that led to an aborted take off. Then when we finally got to RDU the ground crew was not available to marshal the plane in."
Výhody: "Columbus airport is very nice. Security was quick. Boarding the plane was smooth and no problems. Staff was very nice too!"
Nevýhody: "First day our flight got canceled 1 hour before leaving the airport. No good explanation given. Planes were landing and departing from Columbus just our flight got cancelled which made no sense. Over the phone no one was really helpful. Very bad experience with Delta"
Výhody: "Nothing in particular was that great. Just very low average"
Nevýhody: "Old smelly plane. Bad entertainment options."
Výhody: "I found the seating to be to cramped on such a long flight. The person in front of me reclined back and the distance between my knees and his seat was just about an inch. I'm not s big guy on height or weight so I was quite uncomfortable. Other then that everything was great."
Nevýhody: "Cramped seating"
Výhody: "Efficient and on time."
Nevýhody: "I booked tickets well in advance but wasnt allowed to select seats at time of booking nor at 24 hour check in. This adds undue stress having to wait for an assignement at the gate."
Výhody: "30 min. early!"
Nevýhody: "Only pretzels"
Výhody: "Seats sized for a human and not a pencil or anyone under the age of 3, actual padding on the seats, (decision making executives may have possibly taken a flight themselves that wasn't in first class), amazing entertainment, friendly and professional staff. Overall this may have been THE MOST COMFORTABLE coach flight I've experienced since the airline industry started herding people like cattle. I think the armrests may have actually reached high enough to BE an armrest. Individual video in seat backs was perfect with touch screen and more movies than I could count, music, tv show series, and more. $2 headsets for sale if your forgot to bring yours. All in all this was a fantastic experience. Delta, keep this up and people will actually choose you over other airlines. I know I will."
Nevýhody: "There was nothing I didn't like about this flight."
Výhody: "Quick, clean"
Nevýhody: "I was in the back seat"
Výhody: "Very friendly flight crew."
Nevýhody: "LaGuardia is always delayed...this time was only about 15 minutes."
Výhody: "service. Thank you."
Nevýhody: "comfort seats were uncomfortable"
Výhody: "Great service, a lot of food, good entertainment"
Nevýhody: "I don't understand why people take babies on red eyes. It makes the flight so unpleasant. I wish airlines would discourage this."
Nevýhody: "The seat was very uncomfortable in delta comfort zone."
Nevýhody: "Nicer personal at check in ,nicer crew,better food."
Výhody: "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund."
Nevýhody: "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund."
Nevýhody: "Vegetarian food. 30% of people are vegetarian"
Výhody: "Turkish Airlines is my favorite airline going to Europe. We even did the 20 hr layover in Istanbul and had a great time staying for a couple of nights going and coming back. Staff is always friendly and the food is amazing. The food in coach is as good as first class on some US domestic flights"
Nevýhody: "It's an airplane, there's not much to make it better besides giving more seat room. TA gives free drinks, a couple of meals, blankets, and the travel bag, only a snobby priss would gripe about flying with them. I've flown enough budget airlines that give you NOTHING that I love flying TA!"
Výhody: "The new aircraft is well put together and comfortable."
Nevýhody: "Boarding and disembarking delays on both sides."
Nevýhody: "No delays would be good"
Výhody: "The flight from Dubai landed late in Istanbul. TK had someone there to escort the business class passengers through security to make sure we made our connection."
Nevýhody: "The temperature on the flight to NY from IST was a bit too cold."
Výhody: "Reasonable price, new aircraft, friendly flight crew, good food. Good movie selection, on time departure and arrival,"
Výhody: "The crew members were really nice"
Nevýhody: "Everything was great"
Výhody: "I was very much impressed with the care and attention of people concerned about me boarding my plane on time once I reached the boarding gate."
Nevýhody: "The difficulty I encountered in discovering and finding my boarding gate in Boston."
Výhody: "The food was nice, seat was comfortable"
Nevýhody: "Flight attendants never come back on my query, even after asking to 2 crews"
Výhody: "The flight was for the most part quite comfortable"
Nevýhody: "The person sitting behind me (she could not get comfortable and kept jarring my seat) and the baby crying two rows ahead of \me"
Výhody: "Business class cabin in the 777 was really spacious. Flight wasn’t full so I also had two seats to myself. Onboard chef was a beautiful touch and food was also delicious. Seats comfortable and IFE good."
Nevýhody: "Heathrow T2 Business class checkin wasn’t clearly signed from entrance. If someone was next to me I would not have enjoyed not having aisle access. Water should be served more regularly without having to ask."
Výhody: "Timely departure and arrival. Excellent landing. Helpful crew."
Nevýhody: "Despite having seats assigned we did not fly Customer service was just awful dealing with overbookings"
Výhody: "(see above)"
Nevýhody: "(see above)"
Výhody: "Great Service. Polite staff and very impressive service, snacks, food and courtesy."
Výhody: "The in-flight entertainment was good and the flight attendants were very nice. They offered us small sandwiches and drinks during the flight so it was comfortable to fly with them."
Nevýhody: "You need to buy a visa if you want to enter the country and they only accept USD, Euros or GBP. The only currency exchange is on the other side of passport control so you have to use one of the ATMs and they only give you $100. The staff is unprofessional and seems clueless when you ask them for help. The kiosks are a nightmare and working with them is worse than working with the people. They freeze, and glitch and many of them just flat out don't work. Probably one of the worst airports I've ever been to."
Nevýhody: "Air conditioning was out upon boarding and went out again before landing"
Výhody: "My first flight with a different airline."
Nevýhody: "A very rude ticket sales woman in Turkish Airline Kiosk, wandering an airport for two hours due to untrained staff and Turkish Airlune "help desk", being cheated out of $400, and finding my baggage smashed up."
Výhody: "Service was nice, crew was very respectful and the gift were well within accomidation"
Nevýhody: "Leaving the aircraft by stairs to the runway"
Výhody: "Plenty of legroom Friendly staff Excellent food Seat was comfortable with plenty of leg room"
Nevýhody: "Even though Turkish has a clearly outlined boarding process on their boarding passes, boarding announcements were so unclear that boarding was just mass chaos"
Výhody: "Besides the birth of my daughter, this trip to Italy through Istanbul was the greatest THING that I've experienced, EVER! My flight with Turkish Airlines was a HUGE part of that odyssey!"
Nevýhody: "Because of my delayed flight from Atlanta, I missed my connecting flight from Turkey to Rome! So, in the future (yes I plan on flying through Turkish Airlines exclusively for international travel), I will book my flightts with a larger "gap" between flights! Otherwise....Turkish Airlines is PERFECTO!"
Nevýhody: "The transfer at Istanbul airport was somewhat chaotic and disorganized."
Výhody: "The crew were amazing.. very helpful and accommodating! The food was also 5 stars, and the entertainment was great! Enjoyed every minute of it!"
Nevýhody: "Boarding was not really done according to groups A, B, etc, but it was only a small holdup.. really nothing much at all :) Comfort was great, although a little more leg room might have been nice. But again, not a really big deal!"
Nevýhody: "All good"
Nevýhody: "I lost my connection flight because of TA, they lost my luggage + they almost lost my passport... (it goes much deeper but I don't wanna dig in it)"
Výhody: "Comfortable plane, excellent and friendly crew, easy check in and smooth flight."
Nevýhody: "Getting off the plane at Istanbul airline was on the tarmak and then transfer to airport via shuttle. It says raining outside, the stairs going down where wet and one had to run to the bus. This was fine for me but not the find for more senior passengers. No personal entertainment but very short flight."
Nevýhody: "The boarding took too long, cabin service on the return flight was a lot poorer than I received on the initial flight. It questions my quality recommendation to other people."
Výhody: "Good food. Great service."
Nevýhody: "Small leg room. Display of entertainment system was poor quality."
Výhody: "Great service."
Nevýhody: "Too early to bored and they push you to rush."
Výhody: "Entertainment options were excellent for adults and ado. The crew were very accommodating"
Nevýhody: "Screaming children and passengers that don't follow simple instructions or cue with respect"
Výhody: "Great customer service, nice plane. Very happy overall"
Výhody: "Overall was a good trip"
Nevýhody: "Choices of food. The food was not that great"
Nevýhody: "I wanted to upgrade called Kayak that out me through to VAYAMA that then called Turkish airlines. Took hours in the phone (international call) they then told me I can't upgrade (payed upgrade) because the business is FULL, guess what??? Business was EMPTY"
Výhody: "The food was great compared to some companies. Lots of great movies to watch, good music options."
Nevýhody: "Omg...the crew...the crew, as was in the past, and with the exception of 1 poor guy who was really trying his best, was RUDE and lacked finess. They would literally kick u in the hallway (while passing this hostess gave me a good knock on my foot and didn't turn around to apologize. ..she kept going). They will serve you food and throw the trays down on your table, talk over you to the other hostess in the other isle while serving you. Speak in the most condescending tone, especially, unfortunately to older folks or foreigners who had a hard time understanding. I mean....total chaos and, for someone who flies often both dom & intl, this has got to be the worst service received, and thought the price point is as juicy as pie, I still expect some level of class and great customer service. It's not worth it."
Výhody: "I liked the friendliness of the ticket person and all the flight attendants on both flights. The cabin was clean, the climate was not too hot or cold. The pilots were very good at their jobs. The food was good."
Nevýhody: "I didn't like having to disembark the plane in Istanbul while it was on the Tarmac nor get back on the plane while it was on the Tarmac."
Výhody: "I have been flying with Turkish Airline for over 24 years. And they are the best ever. If they have flights to my destination I sure fly with them."
Výhody: "EXCELLENT AIR LINE"
Nevýhody: "I don't why the take-off and landing are late. The boarding started late! the plane stayed on the ground for minutes doing nothing! and in the end the plane arrived half an hour late!"
Výhody: "Security at the Ataturk airport. Airtight and curious. No wonder terrorists could only strike outside."
Nevýhody: "Departure time is always ten tative with Turkish. Even though they clearly were expecting a late departure, passengers weren't notified. When boarding time was pushed back 30 minutes, it was already 22 minutes overdue (and it started much later then eve n the pushed back time). Terrible standards/"
Nevýhody: "The pilot aborted the landing at the last minute and flew to Another airport where we sat on the runway for an hour with no information. After an hour they said it was up to us if we wanted to stay at the airport or continue on to our original destination, with no information where our connecting flights would be. After continuing on to my origina airport, I was forced to buy a visa out of pocket and spend 6 hour waiting for information from the airline. Finally they shuttled me an hour and a half to the previous airport, being very rude the entire time and making me miss the reason I traveled to my destination in the first place."
Výhody: "Great service onboard."
Nevýhody: "Attendants did not smile, but were helpful."
Nevýhody: "Tough landing and strange turbulence"
Výhody: "The boarding process was very good."
Nevýhody: "The cabin was too warm."
Výhody: "lots of leg room good food"
Nevýhody: "Flight was delay and we are waiting in plane food was not enough good, no menu was provided, the plane was dirty..."
Better rapport with passengers in business class. Food that was served in economy class is now served in business class. Not the level of business class food. Economy class passengers should be getting snacks and drinks like they did before. Put back the pride in Croatia Airlines. I'm Croatian and I was always proud of our flights. Now quality is lower. Staff was nice, some more then others. Lufthansa flights have nice choice of drinks, but this time food was a bit basic. Well, that can happen. Hopefully next time there will be better choice of food. Staff was ok, not great. One flight attendant was amazing. Business class top quality, although she wasn't even assigned to business.
Not having 2hr delays would be great
Výhody: "Crew was very nice"
Nevýhody: "The aisle between seats are too small. The carts and people can barely make it through. Aisle passengers always get bumped making it a long flight."
Výhody: "Flight attendant warm, courteous and authoritative at same time."
Nevýhody: "Seat hard. Space tight. I am 6’4”"
Výhody: "I was amazed how comfortable we were in economy. Pillows, Blankets that felt like cotton. I would fly Lufthansa over an american carrier any day. We passed through the business class cabin on the way out and I can only imagine how much they were pampered!"
Nevýhody: "Since flying in the US has become expensive and painful I was not expecting much from this flight. They exceed my expectations by so much that I cannot think of anything I would change. (Ok, my chicken was a bit over cooked but that was such a minor thing.)"
Výhody: "On time and the staff were very good. The food was not great, buy good."
Nevýhody: "Tried and was unable to choose my seat in advance for flight and thus had to wait until I arrived at the gate. Thus I was unable to sit with my daughter. Was promised seats could be chosen 24 hours in advance, but was not allowed to either on line or via phone."
Výhody: "Yes super crew and super seat. ( next to empty seat) Nice new plane"
Nevýhody: "This one couldn’t have been better. Plenty of food snacks and drinks"
Výhody: "Even though it was economy class, I was able to sleep because it was very comfortable."
Nevýhody: "Not sure, I slept the whole flight."
Výhody: "Nothing. It didn't happen."
Nevýhody: "Flight to Frankfurt from Denver could have been on time so we would've made this flight to Prague."
Výhody: "The crew was great. Very friendly and provided excellent services. I was surprised that they serve food (a cheese sandwich) and drinks for a 40 mins flight. That would have never happened in the US"
Nevýhody: "We had to take a bus to get to the airplane from the terminal, which was no big deal. The bus driver was a little rough though."
Nevýhody: "Hamburg to Frankfurt flight delayed did not flight to losnageles rerouted me to Toronto 8 hours extra awe full"
Výhody: "Once again the crew was great and helped me find a place to stow my carry on since I was in the emergency row. The snack was also very tasty."
Nevýhody: "We were advised upon check in online that we could check in but if we needed additional carry on items (1 was free) we had to pay a secondary fee. When attempting to do that online we were unable to, even though it showed the price to do so online was cheaper than the price at the gate. They made us fully check these bags once we got there and we had to pay $40 instead of the 15 or so it stated online. We had to be shuttled to the aircraft and had to wait because the first bus was closed by the operator. We had to wait until the second round for the bus to come back. During the flight the pilot did not mention any turbulence however during the entirety of the flight, including leading up to the landing of the plane, we experienced extreme rocking of the plane back and forth ( I’m aware that this does occur during landings while loosing elevation but this was an extreme case of that) and caused my colleague to get motion sickness which neither of us ever get on flights. I am very dissatisfied with this flight and operations of the airline company."
Výhody: "Flight was comfortable and quick."
Výhody: "One of the crew members, a male, was very nice."
Nevýhody: "•We boarded and consequently landed late, which caused my cousin to miss his connecting flight, coupled with the long customs process upon landing. There was no accommodation given to my cousin so I have to take him back home with me and then drive 2 hours tomorrow morning to bring him back for his new flight. •The charger ports for our seats were not working, which means we were 8 hours + without a phone. •One female flight attendant had a bad attitude and dropped pretzels in my lap after I turned to quickly ask my cousin a question regarding what drink he wanted. •The plane landing was one of the most reckless I’d ever witnessed."
Nevýhody: "Check in 2x and security 2x Then rushing about"
Výhody: "Overall good quality service as usual."
Nevýhody: "The flight was 1 1/2 hours delayed, but that was due to weather in Europe..."
Nevýhody: "Hamburg airport not prepared for winter weather. Delayed over 2 hours due to de-icing staff not ready. Airport did not see light snow on radar? Missed connecting flight. Lufthansa put us in hotel 45mins away from airport with no luggage. Switched us to a united flight and not together."
Výhody: "Comfortable seats, good leg room, pleasant staff"
Nevýhody: "We were late arriving in Prague and then waiting for my luggage only to realise after waiting till the very last luggage THAT my luggage was left in Frankfurt and I didn’t get it til 21.00hrs - totally ruining my plans for my first night in Prague!!!!"
Výhody: "It was exciting to fly on a gigantic plane as the Jumbo"
Nevýhody: "Not to many options of food. Dinner wasn't dinner. It was a snack."
Výhody: "The whole flight crew was so polite."
Výhody: "Boarding is efficient. Flight very smooth."
Nevýhody: "great crew"
Výhody: "I loved the TVs, food, and the service. The TV's had so much to watch, and made the time pass so much faster. The service was amazing! They came by so often to give us whatever we needed! Great experience!"
Výhody: "Was on time , food is pretty delicious still."
Nevýhody: "Flight crew . No alcohol available after the 1st! round. She told me she doesn't have it maybe later.. she never gave me after that. I always had it min 3-4 times before. My first choice is always Lufthansa but after this time I am not sure anymore, I was very disappointed with my attendant and made this trip a bad experience with them. Movie selection not so great either"
Výhody: "Good gate agent, legroom was actually okay."
Nevýhody: "Missing assigned flight (see previous flight comments), lack of crew service"
Výhody: "Didn't try the food."
Nevýhody: "Nothing out of the ordinary regarding the flight itself. The gate was changed twice, which was inconvenient. Not much leg room or no adjustable pillows on the seats."
Nevýhody: "Lufthansa never treats Prague as a destination almost always off stand, it never does this to a internal German flight always late arrival frustrating"
Nevýhody: "The second flight they board us then left us on the bus in the parking lot for 25 minutes breathing airplane fuel."
Výhody: "The check in process was fast"
Nevýhody: "All the flight were bumping and landing felt very dangerous"
Nevýhody: "That I can't fly them all the time."
Výhody: "Very efficient, clean and comfortable."
Výhody: "When in the air crew attentive"
Nevýhody: "Late boarding after allowing priority customer to board, Crew then took ages to start to finish boarding and taxi , Plane sent to furtherest runway, Made little time up,"
Výhody: "On board entertainment and it's equipment"
Nevýhody: "Food was lousy. Worst I've experienced . Below par to airlines such as Singapore, Cathay or Japan airlines. Lufthansa food and crew is similar to air china now . Before this travel I used to enjoy flying with Lufthansa."
Výhody: "Organized loading. Flight attendants engaged, took great care of passengers. Did not act like we were a bother."
Nevýhody: "Need more elbow room. Folks on either side of me took up the arm rests. Felt squished"
Výhody: "The flight crew was lovely, and the best part of the entertainment was the on plane cameras which we could watch. Very cool!"
Nevýhody: "Gluten free meal for breakfast was a turkey sandwich?? I would have preferred yogurt"
Nevýhody: "No any form of inflight entertainment Uncomfortable chairs Food was below average I had to ask 3 times for a glass of water"
Nevýhody: "Boarding was in organizes."
Výhody: "The flight from DTW to FRA was made that much better by a particular flight attendant who actually remembered it was my first time flying. She checked with me personally as we were disembarking in FRA to see how my flight was. I unfortunately did not catch her name, but she was the highlight of the flight. If I fly again, I will definitely fly Lufthansa for flight crew like her. I skipped the evening meal as I was feeling unwell, but I had the breakfast. The fresh fruit, and especially the watermelon was delicious. There just wasn't enough of it."
Nevýhody: "The seat cushion was rather stiff and made the 8-hour-long flight just a tad uncomfortable."
Výhody: "Everything was totally fine but nothing was noteworthy."
Nevýhody: "Plane was a little old and uncomfortable."
Výhody: "Great airline. Crew were friendly and helpful."
Nevýhody: "Too much sugary bread as nourishment."
Nevýhody: "No exaggeration: The crew rolled a beverage cart in front of the restroom while I was in there. I couldn't leave for about 4 minutes The food made me vomit. That's why I was in the restroom when they blocked me in My headset jack was broken. 500 movies aren't worth anything if I can't hear them"
Výhody: "Lost my tablet and it was returned to me! Great staff."
Nevýhody: "The seat design at exit rows. The pouch is too far away. Made me leave my tablet behind bc it was too far. Nothing of significance to complain about. It was overall, a great flight and safety was put ahead of everything. Well done."
Výhody: "Plane, amenities, crew, flight...all 5 *s"
Nevýhody: "Travelers should be aware getting around that terminal is counterintuitive and not efficient at all....Gate was crowded and confused....I don't understand the point if it's design....also not the place to exchange money...use ATM's"
Výhody: "The choice of entertainment was wide ranged."
Nevýhody: "It was a big plane, and I was sitting at the back. When they started to serve drinks and our meal, both times it took way over half an hour for them to get to us after they started to serve."
Výhody: "Luggage came pretty quickly."
Výhody: "The flight was quick, getting on was no problem. The crew were friendly, I was comfortable in the seats on the short trip, but I think more than two hours would have been trouble (I'm tall). The food sufficed for a quick trip. I only say Good because the food was good, not outstanding. Entertainment was pretty much magazines."
Nevýhody: "Everything was really just as I expected it to be, nothing too flashy or exciting."
Výhody: "Service and meals were excellent and well organized."
Nevýhody: "I booked the flight with Lufthansa and thought I was flying with them. When I first went to terminal C at Newark with my paperwork United told me I had to go to terminal B. I went to ' B ' and Lufthansa told me to go back to Terminal C , that I was flying on a United flight. So I went back and the United people helped me. It all worked out well but was initially confusing."