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Zpáteční cesta
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Economy
so 4/3
so 11/3

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Užitečné info

Mimo sezónu

březen

V sezóně

červen

Nejlevnější let

7 850 Kč

Průměrná cena zp. cesta

25 842 Kč

Dobrá nabídka zpát.

22 981 Kč
Nejlepší doba, kdy se vyhnout davům s průměrným poklesem ceny o 2 %.
Nejoblíbenější doba letů s průměrným nárůstem ceny o 11 %.
Let Montreal Letiště Montreal-Trudeau – Praha Letiště Václav Havel
(průměrná cena za poslední dva týdny)
nebo méně

Nejčastější dotazy ohledně rezervací letů z Québec do České republiky

TOP letecké společnosti (5) nabízející lety z do České republiky

Skóre na základě recenzí zákazníků KAYAK
8,0
SWISSCelkové skóre založené na 8940 recenzích
8,2Nástup na palubu
7,8Komfort
8,6Posádka
7,7Zábava
7,9Jídlo
Recenze letecké společnosti
Výhody: "All was Good, no special negatives."
Nevýhody: "Not worth my time to comment."
Přečtěte si více o společnosti SWISS
Výhody: "All was Good, no special negatives."
Nevýhody: "Not worth my time to comment."
Výhody: "Crew was friendly"
Nevýhody: "Food"
Nevýhody: "Seat could have been more comfortable but the leg room was good"
Nevýhody: "Children children children....."
Výhody: "Both the flight crew and the flight attendants were great. It was the smoothest landing I have had it quite dome time"
Výhody: "The inflight entertainment was great and helped to pass the time. The food was good for airline food."
Nevýhody: "The flight staff was just okay - they could have been friendlier. The seat cushions seemed old - they were comfortable enough for sitting but not comfortable to sleep."
Výhody: "Amazing food, There were pillows, blankets and earbuds on every seat. Really a great flight overall and I would fly with them again."
Nevýhody: "The only minor complaint was that the seats are so small that when the person in front of you reclines, you literally can’t get out of your seat."
Výhody: "Even though we flew through turbulances the crew was able to manage their tasks. Plus beautiful stewardess."
Výhody: "I was offered to check in my carry on, it was nice."
Nevýhody: "I was told a wheel chair would be available to help me get to Terminal E in Zurich. I had literally TO RUN to catch my connecting flight to NYC since the chair was not their for me in Zurich. I almost missed my flight. I am a 79 years old woman. That was one terrible experience."
Výhody: "Arrived on time"
Výhody: "We had a turbulent trip but our pilots were very competent and got us to Zuroch safely. Bathroom was pretty clean."
Nevýhody: "The plane was an older model and very outdated. The flight attendants gave us a choice between chicken or vegetarian pasta. I chose chicken, but it was actually beef. The salad was literally iceberg lettuce and a slice of cucumber. Overall, the meal was one of the lowest quality I've ever had in am airline. The outdated onboard entertainment system was annoying to operate and it was impossible to even see the screen when the person ahead leaned back."
Nevýhody: "the seat did not reclined, it was broke. travel with my wife on different seat my wife had a broken knee and they assigned a seat smack in the middle of the isle and she told me she almost past out because she could not move I had a passenger in the back that was kicking my seat every few minutes and I woke up every time I went to sleep"
Výhody: "Staff, food, on board entertainment all very impressive. Great flight."
Výhody: "All three of our party got upgraded to business class. What a treat to have a comfy bed instead of a crammed seat on a long haul flight. Swiss spoiled us with Champagne and decent food."
Nevýhody: "Without knowing it when I booked the flight, I purchased "economy light" fare. In this class checked luggage costs extra; $60.00 a piece. Star Alliance Gold status doesn't help here."
Nevýhody: "I had paid a little extra to have a seat in the back of the plane going to Greece and returning also. I was under the assumption the extra charge would give me a seat with only one extra person next to me. On both flights to and from JFK I was seated in a row with 3 seats and not the last row as promised. Just wondering if a refund for the extra charge would be possible."
Výhody: "The buttered pretzel was nice, and different."
Nevýhody: "The plane seats are closely spaced. I'm not heavy but am tall, so the row spacing isn't the best. The cattle call boarding is not desirable. Would prefer zone boarding."
Výhody: "Nice self boarding"
Nevýhody: "No big screen to communicate priority to boarding since I am deaf."
Výhody: "Friendly staff"
Nevýhody: "Seats were horribly uncomfortable"
Výhody: "Took care of every need with a smile and class"
Nevýhody: "Seats uncomfortable"
Výhody: "The length of the flight"
Nevýhody: "3 of our 5 suitcases were out of luck to make it.. they damaged our 2 new luggages and the third one.. we only realized at home... now I have to deal with that too so I will be with Swiss on my mind for a while.. never again!!!"
Výhody: "Very professional!"
Výhody: "Staff walked around with water quite a bit, gave my kids a special kids meal"
Nevýhody: "A little tight in economy and i am short"
Výhody: "Super service, nice crew. On time and flawless baggage transfer to my final destination. Could not be more pleasant experience. I would recommend travel with Swiss to all travelers. Thank you"
Výhody: "Crew was courteous."
Nevýhody: "Nothing"
Nevýhody: "I did not like they were so strict with the carry on luggage and stopped us at the TSA"
Výhody: "Crew was good on the overseas flight. The purser especially, and his attitude rubbed off on the others."
Nevýhody: "No wifi. Entertainment screen, etc was ancient by competitors' standards. Very difficult to operate, and I could not get it switched off once on. The screen light was in my face all night! I noticed another passenger with the same problem. Screen kept going blurry too. I booked Swissair because the price was good, now I regret that."
Nevýhody: "Booked four flights from Zurich to Prague, but plans changed. No way to get a refund or cancellation although I tried two weeks beforehand. Disappointing to say the least."
Nevýhody: "Very tight seating in economy for a transcontinental flight"
Výhody: "The Swiss personnel both on board and off (check in) were courteous, efficient and very nice."
Výhody: "The price, the timing, friendly yet professional staff & crew"
Nevýhody: "Seats are way too close together for comfort."
Nevýhody: "Too narrow seats."
Výhody: "Everything ran like clockwork"
Výhody: "crew was great"
Nevýhody: "my entertainment controller did not work and my daughters head phone plug would only half work."
Výhody: "Crew"
Nevýhody: "Cramped seats"
Výhody: "The flight attendants were exceptionally nice - a real pleasure. Food was also quite good and the chocolate passing out is a super excellent treat."
Nevýhody: "It is disappointing, on an 8+ hour flight, to have the entertainment system broken. The crew was apologetic, but it still is really lame. Made the flight oppressively long."
Výhody: "Easy. Pleasant staff. I felt safe and happy."
Nevýhody: "You charge the ticket and my reservation wasn't there!!"
Výhody: "Like to have the gluten free option for food. I know i chose it when i got the ticket but i did not get it."
Výhody: "All good"
Výhody: "Loved the cute attendant we had on flight :)"
Nevýhody: "Old TV screen and remote"
Výhody: "The crew (and food to a certain degree) are the only things at the moment that represent a bright side of Swiss Airlines."
Nevýhody: "I have flown with Swiss several times. Every single time, I had to run in between my gates to make it to the connecting flight. And in the process of the turmoil and stress of rushing, I have witnessed airport people being extremely rude with passengers who were not at fault that their original flight was late and were merely trying to make it on time. Correspondingly, every single time I flew with Swiss, I never knew whether or not I will get my luggages. Simply put, your organization is poor and your flights are unfailingly late!!"
Nevýhody: "People who handle Swiss"
Nevýhody: "Not enough leg room"
Nevýhody: "No me gusto . porque quando compre las pasajes con ustedes por la pagina me decia q estaba incluydo 1 maleta de 23 kg y otra de mano 8 kg. por el precio total pagado y cuando llegue ñas mañetas no estavam incluydas y tuve que pagalas. Yo ley las condiciones de mi pasaje y me daba exactamente esto que tenia derecho a las maletas. Grande falla de ustedes. ya no comprare mas con su compania K"
Nevýhody: "No inflight entertainment."
Výhody: "Seat spacing better on the short flight than the long flight -- where is the Swiss logical thinking ---- apparently this is a myth"
Nevýhody: "Swiss boarding is a Charlie Foxtrot"
Výhody: "Brand new plane, with ultra modern seating. We had a lot of room."
Nevýhody: "We sat in the plane for 40 minutes before takeoff"
Výhody: "that they had new movies"
Nevýhody: "the leg space is non existent, few of the seat dont even recline meanwhile some recline more than normal"
Nevýhody: "Once again, my flight was late. Four out of the last five trips to Barcelona Swiss had a significant delay (longer than the duration of the trip itself) on at least one of the segments. It's getting a bit hard to believe actually."
Výhody: "Upgraded to business, new 777 plane, good snack"
Nevýhody: "No headphones"
Výhody: "The socks offered in business were comfortable and nice looking. The red wine was good."
Nevýhody: "The food was just average and the seat not too comfortable"
Výhody: "Usual faultless KLM experience"
Nevýhody: "Nothing."
Nevýhody: "Flight got cancelled"
Výhody: "The aircraft"
Nevýhody: "No overbooking next time!"
Výhody: "The crew was amazing, flight on schedule and good entertainment."
Nevýhody: "Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more."
Výhody: "Friendly crew"
Nevýhody: "Can’t think of anything"
Výhody: "Friendly crew, upgraded seat was worthwhile"
Nevýhody: "More snacks in between meals,"
Výhody: "Everything was smooth and effortless."
Nevýhody: "Can’t think of anything."
Nevýhody: "We had 4 hour delay causing a stop over at 3am. So yeah"
Nevýhody: "Flight cancelled"
Nevýhody: "Trouble checking in regarding a visa issue?.. no other trouble at the other airports.."
Výhody: "Crew was excellent -kind nice and very attentive"
Nevýhody: "Entertainment went out mid flight. Had to be reset off 30 mins but cam back up"
Výhody: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."
Výhody: "The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !"
Nevýhody: "Nothing to say"
Výhody: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Nevýhody: "The movie options, as well as music and TV options were limited. There were no electrical outlets."
Výhody: "Great food"
Nevýhody: "I paid a top price for my ticket and expect the advertised amenities to work. Upgrade or replacement for entertainment system."
Nevýhody: "You are almost always late!"
Nevýhody: "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."
Výhody: "Travel on Crostian Airlines did not pappen. KLM flight to Munich was cancelled and I was rescheduled on Air Setbia to Belgrade, the Split."
Nevýhody: "That it didn’t happen."
Výhody: "Food and staff behaviour"
Nevýhody: "Entertainment"
Výhody: "Friendly in-flight personell"
Nevýhody: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"
Výhody: "Great"
Nevýhody: "Great"
Nevýhody: "The cabin crew was racist. She told me to move back from an empty seat just because she wanted one of the guys ( from her country ) to set on it! Very rude and racist."
Výhody: "Good service onboard, good food. On time."
Výhody: "Nothing really"
Nevýhody: "Flew KLM 27 years ago and the airlines seem to be stuck in the same era. Food is poor quality... Have you recently checked the Gulf carriers."
Výhody: "Service, technology"
Nevýhody: "Could not print by boarding card and was not allowed to board in Amsterdam"
Výhody: "Absolutely nothing!"
Nevýhody: "the connection flights was the worse! The gate was changed in Amsterdam 3 times! From D82 to C6 and then to C11. The distance between B82 and C was 20-30 minutes walk. No rushing was needed though, the flight was delayed for 1:30h and after we all boarded a further delay was announced. I will never fly with KLM."
Výhody: "Decent seat size. Sorta slept the whole flight."
Nevýhody: "Bag was lost"
Výhody: "The food was excelent"
Nevýhody: "I have to pay to pay a little more confort"
Výhody: "The last two times we connected in Amsterdam to Humberside our luggage was delayed. This time it wasn’t. The simple things give the greatest satisfaction"
Výhody: "Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight."
Nevýhody: "Nothing!"
Výhody: "The sandwiches were simple yet just the right touch, on all four flights."
Výhody: "staff was fine"
Nevýhody: "old old plane, very uncomfortable. Tiny bad screen made movies pointless"
Nevýhody: "Not only was there free food but they tried to sell you a bunch of stuff. Not a moments piece."
Výhody: "Great crew service. Among the best ever."
Výhody: "Catering is ok"
Nevýhody: "Seats comfort really old school"
Výhody: "They were awesome."
Výhody: "The flight was delayed by 40 minutes initially then a further 20 making it an hour late. Sitting at the gate there was then suddenly a last call to board the flight and a mad rush for everyone to get on. I appreciate that delays happen but the lack of communication ragardinh altered boarding times didn't make the situation any easier"
Nevýhody: "As above"
Výhody: "Professional, friendly service. Punctual, safe flight. Comfortable, spotless airplane."
Nevýhody: "What is there not to like about KLM? I cannot find anything."
Výhody: "I have no complaints about the air crew. They where pleasant and attentive. Plenty of free entertainment. The food was good."
Nevýhody: "my only complaint is the USB ports didn't work on any of the chairs that me and my family where assigned to."
Výhody: "The service, entertainment, food, the crew, the aircraft were excellent."
Nevýhody: "They put us in a Transavia plane."
Výhody: "The crew were very friendly and accomodating, plane was clean and boarding amd disembarking was efficiently handled."
Nevýhody: "55 minute delay was not welcome."
Výhody: "I ended up getting home with less delay than originally predicted. I guess that's a good thing Also delta customer service was super polite and trying to help when I called"
Nevýhody: "Delay again... seems to be pretty frequent on KLM flights at least on the ones I flew with in the past 4 years... this time it was 3hours wait due to a technical issue... no alternative flight option and we ended up getting a very old plane as a replacement. In addition people at info terminals are disorganized and not kind at all.."
Výhody: "Quick and efficient flight. Crew very organized. Great language skills"
Výhody: "10 hour flight - I was well looked after, regular drinks, the food and snacks were good enough and tasty. The in flight entertainment was good - latest movies and worked a great variety of tv, books and movies. The airplane was modern and comfortable"
Výhody: "There was no flight! So it's one thing that you have to cancel the flight because of fog; but rebooking us the next day on a flight through New York that doesn't exist, was way below the standard of care I would expect from any airline. Apparently, the NY to LAX flight that KLM booked us on, was only one leg of the flight to Sydney Australia; and according to some airline agreement, only Australian nationals are permitted to take that flight! Running around at JFK from terminal four, to terminal seven, to terminal eight, back to terminal four, to get a flight out, was a bit much considering how tired we were – not to mention hungry, since KLM neglected to provide the kosher meals we had requested with plenty of time – BOTH going to and returning from Europe."
Nevýhody: "Stranded for 48 hours in Africa. Missed 3 flights due to complete incompetence, truly a horrible experience."
Výhody: "Food was relatively good"
Nevýhody: "We had ourtrip from San Francisco to Amsterdam which is one of the longest flights ever, andthe entertainment system wasnt working, we kept on telling them several times but nothing happened and at the end they wereeven avoiding us. By the end of the trip when we were approaching Ams, a hostess came and she gave us a $25 dollar discountvoucher to be used in our next trip, this is totally not acceptable!"
Výhody: "Economy class product offers good value for money."
Nevýhody: "Boarding processes could be enforced consistently."

Another terrible cheese sandwich! Awful, frozen!

Poor streaming choices available and internet was inconsistent and too slow.

It was only an hour flight, but at that, it was still late

Výhody: "I paid for seats"
Nevýhody: "Sure many"
Nevýhody: "Best airline! More space between seats. Great service. Great meals and snacks and overall excellent experience! I've travel a lot and no other airline in North America comes close! Thanks!!"
Výhody: "The crew was awesome, super funny, excited, and helpful."
Nevýhody: "The seat was incredibly uncomfortable."
Nevýhody: "the flight was delayed by about 30-45 minutes"
Výhody: "Even though it was economy class, I was able to sleep because it was very comfortable."
Nevýhody: "Not sure, I slept the whole flight."
Výhody: "Nothing. It didn't happen."
Nevýhody: "Flight to Frankfurt from Denver could have been on time so we would've made this flight to Prague."
Nevýhody: "They Lost 2 bags in Munich. Here in Sardinia 3 days and without our stuff for today and most of tomorrow."
Výhody: "The crew was great. Very friendly and provided excellent services. I was surprised that they serve food (a cheese sandwich) and drinks for a 40 mins flight. That would have never happened in the US"
Nevýhody: "We had to take a bus to get to the airplane from the terminal, which was no big deal. The bus driver was a little rough though."
Nevýhody: "Food need be much better"
Výhody: "Nothing to say anything flight has been cancelled two time. My all commitment collapsed. Finally took train. Very worst service."
Nevýhody: "Flight shouldn't cancel at any cause even one passenger booked air ticket. Otherwise have to inform one day earlier. Lufthansa air service is very worst."
Nevýhody: "(1) The captain collected headsets 30 minutes before landing, causing us to miss the last 15 minutes of a movie. Why? (2) Very long cues for toilet use. (3) The baggage took more than half hour to arrive. (4) The chair in front of me reclined very far (more than those on its sides), making it very hard to eat, get up, or read. Need better maintenance."
Výhody: "Once again the crew was great and helped me find a place to stow my carry on since I was in the emergency row. The snack was also very tasty."
Výhody: "The crew was polite and professional."
Nevýhody: "The cabin was uncomfortably warm. Also the seats in the economy class are too crowded."
Nevýhody: "We were advised upon check in online that we could check in but if we needed additional carry on items (1 was free) we had to pay a secondary fee. When attempting to do that online we were unable to, even though it showed the price to do so online was cheaper than the price at the gate. They made us fully check these bags once we got there and we had to pay $40 instead of the 15 or so it stated online. We had to be shuttled to the aircraft and had to wait because the first bus was closed by the operator. We had to wait until the second round for the bus to come back. During the flight the pilot did not mention any turbulence however during the entirety of the flight, including leading up to the landing of the plane, we experienced extreme rocking of the plane back and forth ( I’m aware that this does occur during landings while loosing elevation but this was an extreme case of that) and caused my colleague to get motion sickness which neither of us ever get on flights. I am very dissatisfied with this flight and operations of the airline company."
Výhody: "Safe trip. Announcer had a radio voice."
Nevýhody: "Food was horrible. Service was scarce. Bathrooms were not the cleanest. Snacks were scarce and not appropriate. The tv screens were not too user friendly and programs would skip while showings."
Výhody: "Nice aircraft, great entertainment, good crew"
Nevýhody: "Maybe a selection of snacks during the flight? Just pretzels seems inadequate for an 11 hour flight."
Výhody: "Very professional!"
Nevýhody: "The movie collection could be better."
Výhody: "Boarding was great. Easy. Fast"
Nevýhody: "Seat was cramped. Blanket was inferior."
Výhody: "Comfortable seats, good leg room, pleasant staff"
Nevýhody: "We were late arriving in Prague and then waiting for my luggage only to realise after waiting till the very last luggage THAT my luggage was left in Frankfurt and I didn’t get it til 21.00hrs - totally ruining my plans for my first night in Prague!!!!"
Výhody: "timeliness of departure time in flight service quality in flight food offering other than main meals friendliness of flight crew linguistic capabilities of flight crew"
Nevýhody: "touch screen for in flight entertainment did not work very well"
Výhody: "Great service. Polite, multilingual staff. Food is quite good. Super ckean orderly plane."
Nevýhody: "Check in very confusing, switched gates on me but I didn’t get the text until later, after take off. No announcement over the PA system in the airport. If my son, who was picking me up, hadn’t been tracking my flight, I would have missed it."
Nevýhody: "Delay of over 40 minutes and very dysfunctional entertainment system. Poor plan for connecting flights. We had to run to catch up the connecting flight. Very unpleasant experience"
Výhody: "A340 was not the A380 but very nice. Had isle seat and seat next to me was open making for a very comfortable flight."
Nevýhody: "The boarding process is a bit messy. While the lines went fairly fast, the "line" to board by section was all over the place. Would be better to simplify the process and board by groups or at least have a better way to line up"
Výhody: "Please continue to use newer, updated places."
Výhody: "all on time"
Nevýhody: "seating very cramped"
Nevýhody: "For a transatlantic flight, boarding was one mass stampede, seats were hard as a rock, tight, media "touch" screen had to be punched to work, worst selection of entertainment film & TV show options I can remember for an overseas flight"
Výhody: "Dissatisfied!!!"
Nevýhody: "See comments above."
Výhody: "Even though we boarded the plan via a bus, I appreciated that business class was given priority boarding the bus."
Nevýhody: "The waiting area was a bit spartan, but quite acceptable."
Nevýhody: "It took too long to drop by luggage. Some of the crew wasn't friendly."
Výhody: "The crew was friendly. I did not need to wait in line too much for use of restroom. The flight was on time."
Nevýhody: "Lufthansa never treats Prague as a destination almost always off stand, it never does this to a internal German flight always late arrival frustrating"
Nevýhody: "The second flight they board us then left us on the bus in the parking lot for 25 minutes breathing airplane fuel."
Výhody: "Very efficient, clean and comfortable."
Nevýhody: "N/A"
Výhody: "When in the air crew attentive"
Nevýhody: "Late boarding after allowing priority customer to board, Crew then took ages to start to finish boarding and taxi , Plane sent to furtherest runway, Made little time up,"
Výhody: "Meals ok. Pillow and blanket nice."
Nevýhody: "Crew stressed. Could not understand announcements. Rude response when questioned."
Výhody: "Food choices were excellent. Crew was attentive."
Nevýhody: "n/a"
Výhody: "Staff seemed super friendly and happy to help. Also got plenty of drinks!"
Výhody: "Great individual attention."
Nevýhody: "Lufthanza is still "rule bound" and somewhat inflexible. Staff had some trouble adjusting to individual request (e.g. one passenger changed her mind on the meal choice and confused the staff member who tried to force the food choice on this older lady). Obviously, dealing with elderly is not the same as dealing with young - this may require some additional training of staff members.On another occasion, two passengers exchanged seats - and it took some time for staff to sort this out at the meal time. A "Muslim meal" was offered to a christian passenger. - The interchange was hilarious."
Nevýhody: "Boarding was in organizes."
Výhody: "Everything was totally fine but nothing was noteworthy."
Nevýhody: "Plane was a little old and uncomfortable."
Nevýhody: "No exaggeration: The crew rolled a beverage cart in front of the restroom while I was in there. I couldn't leave for about 4 minutes The food made me vomit. That's why I was in the restroom when they blocked me in My headset jack was broken. 500 movies aren't worth anything if I can't hear them"
Nevýhody: "It was late, we had connection to Berlin and we were in a hurry And forgot things on the plain. They didn't make arrangements to help us be on time for our connection. We had to run. My name is Dan Chevion. Can we get back the items we forgot on the plain?"
Výhody: "Plane, amenities, crew, flight...all 5 *s"
Nevýhody: "Travelers should be aware getting around that terminal is counterintuitive and not efficient at all....Gate was crowded and confused....I don't understand the point if it's design....also not the place to exchange money...use ATM's"
Výhody: "On time, quick, reliable."
Výhody: "Entertainet options were very good and very diverse."
Nevýhody: "For an international flight the plane was quite tight in terms if leg room and aisle space."
Výhody: "more comedies movies and more up to date soccer"
Nevýhody: "Very late"
Nevýhody: "Flight was delayed. Missed connecting flight to London. Two days with no baggage (missing)."
Nevýhody: "Excellent airline. Always my first choice!"
Nevýhody: "Flight delayed due to late arrival of aeroplane."
Nevýhody: "Not getting bumped from a flight set up 2 months ago"
Výhody: "The food was actually tasty but we didn't get enough beverages to stay hydrated during the flight."
Nevýhody: "My screen didn't work and the crew was rather rude about it and never fixed it. The seats were way too close together, which is to be expected but when the seat in front of me went back, I couldn't move at all and I'm not a big person. We weren't served water/beverages but once on the flight."
Nevýhody: "Customer interaction is a joke"
Výhody: "Easy boarding, short flight"
Nevýhody: "Free water at least would have been nice."
Nevýhody: "They lost our luggage and we can't reach anyone who can help us find it. The customer service people are very unhelpful"
Výhody: "Flight on-time."
Nevýhody: "Food options are expensive, non-alcoholic beverages should be provided for free, and food options are really scarce. Add some entertainment or wifi."
Výhody: "Unable to check in online. Not from phone. Not on website. Called directly and waited forever. And told must do at airport. Arrived and was told flight booked and full so bumped from the flight. Paid $2000 for a coach ticket and not able to get on either flight from Boston - so missed all meeting."
Nevýhody: "Join TSA you amateur / cut rate airline. Fix reservation system."
Výhody: "Seat was fine ! I was very thirsty and no free water.."
Nevýhody: "Free drink/ water !!!"
Výhody: "Plane was only 65/70 full"
Výhody: "Quick, on time, professional."
Nevýhody: "Shuttle transfers... I prefer direct to plane boarding."
Výhody: "Nothing since I’m still in dublin"
Nevýhody: "There was minimum help. Wait actually, in Manchester there was none. No one at the gate until 2:15pm when the flight was already 20mins late! No one updated an incoming flight with passengers needed to make connections."
Výhody: "The flight attendants on the plane were friendly an d helpful."
Nevýhody: "Boarding was disorganized. There was no reason or logic as to how people board the plane. People sitting at the back of the plane boarded with people sitting at the front of the plane. No in flight entertainment. Seating was tight. When we landed in Dublin we were ushered onto a bus to our connecting flight. I wish they had mentioned that would happen."
Nevýhody: "Uncomfortable seat"
Nevýhody: "not even free water."
Nevýhody: "I did not like how early I had to go through US preclearance before my flight...2 hours is ridiculous to have to wait at gate!"
Nevýhody: "My granddaughter and I were seated with a guy who reeked of really bad body odor that I was retching in my seat for the whole flight. The flight was full."
Výhody: "Good flight with good service."
Výhody: "Airline was a little behind schedule but they made up for it enroute. Staff was courteous and professional. A good airline by all count!"
Výhody: "Everyrhing as wxpected for a small plane"
Výhody: "More comfortable than overseas flight"
Nevýhody: "No snacks available without cost or drinks"
Výhody: "A lovely flight. No complaints."
Nevýhody: "Still have not received a credit they owe me."
Výhody: "* New planes * Easy check in"
Nevýhody: "* Last minute seat assignment * Crew is helpful but not friendly"
Výhody: "Average economy for a 90 minute flight. Crew were cheerful."
Nevýhody: "They don't have a free drink service like most European airlines."
Výhody: "The employees were friendly."
Nevýhody: "I was surprised You had to pay for a cup of coffee."
Výhody: "Seats and service was excellent. Flight was on time and very organized."
Nevýhody: "Nothing"
Nevýhody: "Screen inop boarding terrible"
Výhody: "Excellent service and courteous staff"
Nevýhody: "I didn't like they charge for all drinks including water on a 2hour flight"
Výhody: "The cabin crew was friendly"
Nevýhody: "The entertainment selections are extremely limited and poor. Food is mediocre and not even comparable to other international Airlines business class standards"
Výhody: "Fast. Not too much time wasted between connection. Dublin = small airport, it's really comfortable..."
Nevýhody: "Not enough room for my legs Too close to the "babies rows" = difficult to sleep. It's a pity to pay now to change a seat in the same category"
Nevýhody: "Spilled a coke on me due to person in front of me recling his seat. Flight attendant asked if i was ok. Told her no. She waited on three more people before offering 2 napkin. Not sure what I was supposed to with those other than wipe the residue from the tray as it was now all soaked into my jeans"
Výhody: "The flight from LHR to DUB was pleasant, short, and uneventful. I blissfully caught up on sleep during most of it!"
Nevýhody: "After we landed in DUB, some other aircraft's being in the wrong place seemed to cause us quite a long delay, which meant that I very nearly missed my connecting flight to IAD. My suitcase, perhaps because of this same taxiing delay, missed the flight and had to be sent on the same flight the next day - though it reached me without incident about 24 hours after I reached my home."
Výhody: "the service was very friendly and the food was very good. Checking in was easy and they were very helpful."
Nevýhody: "the only complaint I have is that on the info page on the screens the maps doesnt work."
Nevýhody: "I can't actually make a comment on the food since u have to pay for it and I didn't want to. Nothing appealed enough to pay for it. Entertainment wise, there was no entertainment so I have it one star"
Nevýhody: "Flight was late departing and late arriving."
Výhody: "Their best was merely adequate."
Nevýhody: "Unlike modern airlines Aer Lingus does NOT let you check in ahead of time. You have to WAIT in line forever with people checking luggage. Also, my flight was an hour late. No reason or apology given. It nearly made me miss my connecting flight"
Výhody: "The staff was pleasant and welcoming. They directed us to the aisle for our seats. The staff at the airport were also very courteous and no question was too small to answer."
Nevýhody: "I didn't like the fact that the person sitting behind me kept using his knees to make my ride uncomfortable because I reclined my seat too much. Instead of talking, he was rude in action. The stewardess did tell him that I had a right to recline when he motioned to her. I think the seats shouldn't be allowed to recline so much even though it is more comfortable for a long ride. The screen is very close to one's face when the passenger in front reclines all the way. The airport didn't have any compatible charging ports for iphones from the USA. But the plane had them. That's good. It would be good if mobile check-in boarding passes were acceptable."
Nevýhody: "I didn't like the fact that I was skipped the first time they came around with drinks. It happened on our way to Europe and the way back. I did not appreciate that."
Nevýhody: "Guy at check in was rude and insulting and my bag didn't arrive."
Výhody: "Wonderful crew"
Nevýhody: "paying for everything including a little sandwich and a glass of wine. Being late departing and having a rowdy group of men on board going to drink beer in Prague"
Nevýhody: "Staff at Frankfurt desk rude and dismissive. Spent hour and a half there...spent hour and a half today replacing clothes. Using faulty gps as you have lost my I-pad."
Výhody: "Crew members are very pleasant. Entertainment was good."
Nevýhody: "Very small snack provided at second mealtime was inadequate for body clock time wanting dinner."
Výhody: "Over the past week I had the pleasure of flying Britiish Air and codeshare Aer Lingus. I don't fly international that much, but I found that there was more room than I remember. I don't think how have had such a pleasant, eager staff on both airlines. The food was okay, but still better than I expected. It is tough to serve that many people. I would certainly fly BA again."
Nevýhody: "Not much to say here. I am a critical person but I don't think that the crew could have done better. My only complaint...boo hoo, first world problem, my video screen didn't work very well. If it was tilted just right it would work. The free head phones have really poor quality. I had my own. In the end... not a big issue."
Výhody: "Food is very good . take off and landing Is excellent"
Nevýhody: "Crew attitude was not comforting for the delays!!"
Výhody: "Good connecting flight. On time."
Nevýhody: "None"
Nevýhody: "Paying for the cup of teA seems a bit mean"
Výhody: "Feel like reacist Company"
Nevýhody: "I didnt like the treatment of the crew."
Výhody: "Crew are the best!"
Nevýhody: "J’ai eu à payer un bagage supplémentaire sur internet à 160 euros. Mon compte a été débité et à l’aéroport de Dakar les agents au comptoir me disent qu’ils ne retrouvaient pas le payement du troisième bagage. J’ai été obligé de repayer le bagage comptant à 190€"
Výhody: "Crew were very good."
Nevýhody: "No vegan food available."
Výhody: "Crew was great but at the airport they had us weight our carry on and then made us check it for 90 euro."
Výhody: "Good selection of movies."
Nevýhody: "Had to use a shoe horn to get into and out of my seat and I'm not a large guy. But really my harsh criticism comes from the loss of my girlfriends luggage. It was left behind in Paris on our way to Casablanca causing us to waste a day in Casablanca traveling back to the airport the grab the bag the next day. And to add injury to insult her bag was left behind in JFK during our transfer for our flight to Seattle. No big deal right, Delta will deliver the bag to our house the next day, wrong, we were told we have to go to the airport ourselves to get the bag."
Nevýhody: "Boarding (by bus) was a total chaos. I had to stand for about 50 minutes, either on the crowded bus or, after climbing with great difficulty three flights of stairs to a high jet-bridge (I am 76), standing there forever with 200 persons waiting to get access to the plane. Totally unacceptable. They started the boarding process early (50 minutes before departure), but passengers were allowed to actually board the plane at the time it was supposed to take off."
Nevýhody: "The food is usually very good, this time it was poor to disappointing- dark meat chicken.., tasteless & unhealthy....mushy fruit dessert choices"
Výhody: "The crew was very friendly."
Nevýhody: "No wifi on a 9 hour flight. Takes a long time to get another round of coffee."
Výhody: "Friendly crew"
Nevýhody: "The craft is a bit old. Harsh landing."
Nevýhody: "Seat was super uncomfortable. Could not fit in my legs at all, could not recline it enough. Maybe sufficient for a one hour flight, definitely not on an intercontinental flight."
Výhody: "Everything was great"
Nevýhody: "N/A"
Výhody: "Friendly attendants, entertainment variety"
Nevýhody: "Comfort, food could have been better."
Výhody: "srfghj"
Nevýhody: "fghjkl"
Nevýhody: "Being in the middle of the 4 seats with guys on both sides. They tend to restrict the space by using the arm rests."
Nevýhody: "Not much legroom."
Nevýhody: "Engine noise in the cabin is loud."
Výhody: "It was a nice plane and boarding was well organized."
Nevýhody: "I was assigned a middle seat, if not for that I would have given a higher rating."
Nevýhody: "Tiny uncomfortable seats."
Nevýhody: "Because of change in plane..bad choice of seat for long legs of husband...then late in Atlanta and very late into DC"
Výhody: "On time."
Nevýhody: "Did not seat together passengers, although booked and checked in at the same time."
Výhody: "Everything was fine"
Nevýhody: "I am not sure why this happened, but our daughter, travelling away from home for the first time, was targeted at every step of her journey. From the terminal in DCA to Cincinnati, to CDG. Delta/Air France clearly singled her out. i am outraged! I have traveled many, many times and have sent hundreds of students on nearly the same trip -- and none have had as rough a time as she had. They will be hearing from me."
Nevýhody: "Staff where so unhelpful that I missed my flight and then refused to offer any assistance as to how I could remedy this situation. This cost me over €180 which is a weeks food and stay for me. Don't fly with these guys or with air Croatia."
Výhody: "The free glass of red wine when the plane finally took off."
Nevýhody: "The flight was delayed. We were told that it was just a half an hour delay by the man that was informing us of the delay and then we were then told by a woman that it was going to be over an hour. We weren’t told any specifics of why the plane was delayed, other than: “ the engineers are looking at the issue now”. We received messages saying that the flight was cancelled but then we were told to ignore that. We were told that we would have an update every 10-15 minutes but by the time we had the next update was 1 hours later, we were told that the plane will depart at 15:50- which we did. But we also sat on the plane for an extra 2 hours or maybe even more (couldn’t bare watching the time at this point) because the man that was supposed to push the plane backwards in order to reverse the plane didn’t turn up so we then had to wait for all of the other planes to take off before we could. Eventually the plane set off at 18:20 and I got in France 19:30-20:00 ish?"
Výhody: "Personnel"
Nevýhody: "Nothing"
Výhody: "I liked the crew, they were professional and tried their best"
Nevýhody: "The flight was a chartered flight . Air France informed us that due to cabin crew shortage they couldn't operate an air france flight and hence they hired Air Belgium. Whilst the crew were nice , the actual plane was old and creaky. It wasn't up to the standards expected of Air France. They could have done better in getting a plane up to standard. A lot of the passengers were disappointed ."
Výhody: "It was quick, very good space in premium economy. Good and friendly service. The food was better than expected"
Nevýhody: "The crew did not announce the score of soccer cup semi final between Belgium and France"
Výhody: "Faster"
Nevýhody: "Waited a while before take off."
Výhody: "Food and service was good and price was acceptable"
Nevýhody: "Very long route"
Výhody: "Yelling, cheering and literally rolling in the aisle made for a really annoying flight"
Nevýhody: "Infusions bad behavior. Also, flight number was changed and AF. Was understaffed to handle questions on squirrelly luggage check."
Výhody: "The quality of service from the staff and their courtesy. A great asset of the airline."
Nevýhody: "My luggage was left behind - this despite my being lifetme platinum."
Výhody: "Flight was smooth"
Nevýhody: "Food"
Nevýhody: "Booked assistance and got dumped at the gate 3hrs before departure, no English spoken and didn't even ask if my mum needed the bathroom or if we wanted to do some shopping. Just in a rush to get rid of us. Flying only KLM from now."
Výhody: "Staff was nice"
Nevýhody: "Very cramped. Poor leg room also with.metal bars under seats that further. Limited foot room. Terrible options in movies."
Výhody: "Staff was nice"
Nevýhody: "MD planes are old and not very comfortable."
Výhody: "This is what happens when you get roped in by a low price."
Nevýhody: "Disorganization which led to not being able to pre-purchase baggage. Then bad info at airport which led to multiple trips through security trying to make weight on a bag that should have been checked but was told didn't need to. Ended up missing flight, having to rebook at full fare and no one knows where the bag that was checked is. STAY AWAY!"
Výhody: "It was on time and the crew was good"
Nevýhody: "The food wasnt upto the mark"
Výhody: "Crew very professional and nice food Boarding process well organized"
Nevýhody: "Poor seat comfort in business class and no entertainment for a flight lasting more than 1h"
Výhody: "The flight crew and flights itself were great."
Nevýhody: "I was told the wrong flight time, wrong terminal, wrong gate, and wrong airline. I couldn't check-in online. It was horribly inconvenient and I nearly missed the flight. We got there with 5 minutes until the doors closed."
Nevýhody: "The food is awful The entertainment, i.e. movie selection, is not very good and doesn't change very much. The seats are not comfortable and my chair did not recline."
Výhody: "Crew was wonderful Helpful, pleasant, capable"
Nevýhody: "Waiting for late passengers & their luggage"
Výhody: "The crew was very comfortable speaking two languages and friendly. They also had air conditioning! This was great because it was strangely hot in Paris and we were sweating profusely. And our last air france experience we were so hot and it was aweful. Even though it was like an hour and a half flight they still served us sandwiches ,really good."
Výhody: "Crew are efficient and friendly."
Nevýhody: "Very small plane."
Výhody: "The flight went smoothly from boarding to landing. The crew was helpful, kind, & courteous. I would definitely fly Air France again. Online check-in was also easy to follow and complete."
Výhody: "This plane was the nicest plane I had ever been on. Very comfortable and the entertainment was amazing!"
Nevýhody: "Airplane food is airplane food I guess."
Výhody: "Although plane was full staff moved us through quickly"
Výhody: "Boarding was fast and efficient. Flight attendant staff were friendly and very courteous."
Nevýhody: "Vegetarian food choices are too limited. Snack and beverage availability on long flights like this are too few and far between."
Výhody: "The service & food were excellent! Outstanding. Boarding was efficient, crew was polite & helpful. I've never utilized such high-tech entertainment. It was great to be able to select movies, tv, music etc. whenever I was ready."
Nevýhody: "Can't think of anything."

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