Najděte levné lety z Bádensko-Württembersko do České republiky

Nevýhody: "Entertainment system is dated. Screens froze often, were not very touch sensitive and the sound was pretty bad (on mine, would only provide sound to one ear, so I had to turn up other bc of poor quality and ended up w a headache.) Also, bathrooms were gross; ran out of paper and floors were "soiled""

Výhody: "Officers in the airport are rude and offensive, racial discrimination."
Nevýhody: "Change their employees, arrogant, not professional"

Nevýhody: "Nothing. The best airline I've flown across the board."

Výhody: "Both the flight crew and the flight attendants were great. It was the smoothest landing I have had it quite dome time"

Výhody: "The approach into Venice airport was to the NE so the flight path gave a perfect areal tour of venice out the right side of the plane."

Výhody: "Even though we flew through turbulances the crew was able to manage their tasks. Plus beautiful stewardess."

Výhody: "Excellent food and crew"

Nevýhody: "they cancelled letting me fly"

Výhody: "crew are well trained"
Nevýhody: "chicken dinner was not tasty at all"

Výhody: "Excellent service all around and great flight timing with delays and awaiting for transfer flights to land"
Nevýhody: "I travel a least 5 times a year and Kayak is always my option."

Výhody: "Everything went smooth. Very friendly, and felt warmly welcomed."
Nevýhody: "A bit of long lines especially with the 2nd security point in Zurich."

Výhody: "The buttered pretzel was nice, and different."
Nevýhody: "The plane seats are closely spaced. I'm not heavy but am tall, so the row spacing isn't the best. The cattle call boarding is not desirable. Would prefer zone boarding."

Výhody: "SwissAir is the best airline ever. Modern, comfortable plane with space - excellent for long haul trips. Zurich is also a great airport in which to change planes."

Výhody: "The length of the flight"
Nevýhody: "3 of our 5 suitcases were out of luck to make it.. they damaged our 2 new luggages and the third one.. we only realized at home... now I have to deal with that too so I will be with Swiss on my mind for a while.. never again!!!"

Nevýhody: "I was sitting on seat # 25 A : The distance between the seats in rows # 24 and # 25 was about 6 Inches less than between the other seat rows in front of us and across the isle thus making it VERY uncomfortable when the seat in front was in the sleeping condition. Peter M. Endriss"

Výhody: "Very professional!"

Výhody: "Amount of times drinks, water, was served."
Nevýhody: "The person in front of me reclined seat the whole trip. Very, very uncomfortable for me."

Výhody: "Friendly and high quality service"

Výhody: "Swiss choclade"

Výhody: "Professional service"
Nevýhody: "Lounge in Dublin poor"

Výhody: "Super service, nice crew. On time and flawless baggage transfer to my final destination. Could not be more pleasant experience. I would recommend travel with Swiss to all travelers. Thank you"

Výhody: "Great service and friendly staff! Also great food!"
Nevýhody: "There's nothing I didn't like :)"

Výhody: "Crew was courteous."
Nevýhody: "Nothing"

Nevýhody: "I did not like they were so strict with the carry on luggage and stopped us at the TSA"

Výhody: "Staff, and service were good."
Nevýhody: "We had to Run from our arrival gate to our departure gate, and take a train, and go through immigration and then a second documents check. It looked to me like Swiss Air knew we were running close as the flight rarely (if ever) leaves on time. It was stressful for us and for the 30+ others who were still in line in immigration when the flight time passed. It turned out to not be a problem but the published times are unrealistic. Seats were tight and comfort in cattle class is NON Existent sleep on an 8 hour flight was not even possible."

Výhody: "Swift ride - no frills- the chocolate square was delicious."
Nevýhody: "Getting off directly onto the tarmac with no gate access- glad it wasn't raining!"

Výhody: "On time, good service, nice crew"
Nevýhody: "Tight space for legs when chair is in flat setting"

Výhody: "Most everything about the process."
Nevýhody: "Person in front reclined chair fully and left virtually no room for sitting!"

Nevýhody: "Landed in NY @ JFK with a missing luggage. That happens, I know and it can be ok but the sad thing is the very poor the service offered to take care of it. I have tried to call, no answer, I tried the link they gave me to track progress: NOTHING.... Called customer service, they gave me that number and that link telling me it was the only way!!! I am so frustrated right now!!!"

Výhody: "Plane was comfortable (for a plane) and the staff were polite and efficient. The flight made up lots of time and the in flight snacks were very welcome."
Nevýhody: "The flight was very delayed, and the communications from Swiss was lacking. In fact their app thought the flight had taken off and landed on time?!"

Výhody: "Families with small children can board with first class passengers. The staff member who checked us in greeted my son by his name at the plane door!"
Nevýhody: "Some flight attendants were not attentive to service."

Nevýhody: "Booked four flights from Zurich to Prague, but plans changed. No way to get a refund or cancellation although I tried two weeks beforehand. Disappointing to say the least."

Výhody: "I was concerned the connections would be too tight but it worked out great!"

Výhody: "The staff was just fabulous! Very nice and sincere. Beautiful smiles. I admired the lipstick on one and she came back and had the name of it written down for me. MAC here I come."

Nevýhody: "Everything was very good except the TV screen on my wife's seat malfunctioned after the first movie watched. The crew "tried" to fix it but nothing happened, not blaming them specifically but I don't think they were to concerned about one customer with no entertainment. After a long while it started working again. It was a long flight to not have entertainment the whole duration of the flight. Besides this little problem it was a very good flight. Crew very professional and nice."

Výhody: "The Swiss airline bit was about an hour late. Weather etc. But such things happen. The flight itself was fine. They even served food and a beer."
Nevýhody: "The queues at Heathrow for passport control were long. The non-EU q was awful. Luckily the tube was running all night on those lines we needed."

Výhody: "I got ill on my flight to Zurich and the Swiss Flight Attendants attended to me like true professionals. They made sure I was comfortable until we landed which meant the world to me considering I was SO far away from my home. I'd like to especially acknowledge Frank, one of the attendants, who sat next to me to make sure I did not feel alone while I was sitting in the back with ice on my head, and felt like the world was spinning. He was my point of trust and warmth. That was not only extraordinary service, but human compassion at it's finest. Furthermore, the head attendant, who's name I could not get in the haze of the flight, escorted me from the plane to the cart who took me to the lounge to recover until my next flight. Thank you, Swiss Airlines, for having employees who knew how to triage my illness, and took care of me like family would. I appreciate it greatly and will surely be booking all my future European flights on Swiss. Please extend my gratitude to the flight crew on my Athens - Zurich flight on 5/28."

Výhody: "Attention to details from flight attendants"
Nevýhody: "The food was not to my liking except for the crackers, ice cream and water!!"

Výhody: "Everything ran like clockwork"

Nevýhody: "Was asked to give up my aisle seat (D 40) seat om a 13 hour flight for a less comfortable one (F). Put on the spot to give up my seat for a couple with a 6 month old infant due to the fact that the attachable bassinet had to be in front of the D seat. Neither the parent or myself felt very good about my displacement."

Nevýhody: "Both flights were excellent. At Zurich airport is were I was disappointed in some staff at the gate. Two employees were rude towards me but the flight home & the staff made up for it for being very friendly & helpful. Over all would fly Swiss air again"

Nevýhody: "If you put the seats this close together, with the amount of recline. Once one person on the fligh reclines their seat it forces everyone else to do so. You can't eat if the person in front of you reclines!"

Výhody: "Do like flying on Swiss, but might have to rethink that. The food it fine and I really appreciate the gluten free meals. The crews have been very pleasant and helpful. Boarding on this last flight... Nov 2 from Zurich seemed a bit frenetic. Passports we checked once again and this seemed to be taking an extra long time. I do like the entertainment selections, but the seat TVs and remotes do not always work well."
Nevýhody: "I do not like the cramped space that we are in. It was difficult for my husband and I to get in and out of our seats. The passenger in front of me pushed her seat back and it seemed as though she was righ in my face. She could not go upright as the person in front of her was pushed all the way back. This situation also makes eating difficult. The flight yesterday was extremely warm, which I had not experienced on my three former flights. I guess I will try your airlines once more and see how it is for a third trip."

Výhody: "Seat spacing better on the short flight than the long flight -- where is the Swiss logical thinking ---- apparently this is a myth"
Nevýhody: "Swiss boarding is a Charlie Foxtrot"

Výhody: "Brand new plane, with ultra modern seating. We had a lot of room."
Nevýhody: "We sat in the plane for 40 minutes before takeoff"

Výhody: "Friendly flight attendants. Great food"

Výhody: "Upgraded to business, new 777 plane, good snack"
Nevýhody: "No headphones"

Výhody: "Boarding / deplaning process, well maintained aircraft, good food. Fair price."
Nevýhody: "Cramped seating."

Výhody: "Crew fine"
Nevýhody: "Cramped"

Výhody: "crew"
Nevýhody: "not enough food"

Výhody: "Crew was friendly, but dis not show Seating flexibility based on passengers spacing"

Nevýhody: "Flight was delayed in Frankfurt due to technical issues. That was fixed, but ended up missing the flight to Minneapolis. Lufthansa provided vouchers to hotel and shuttle to the hotel (holiday inn express) and back to the airport. We stood out in the cold for 45 mins but the shuttle did not show up. Ended up taking Uber to the hotel only to find out their shuttle service does not start in the morning before 5:30 am. They booked me on a 6 am flight with 5:45 boarding time. The hotel scheduled a taxi to pick me up at 3:30 am to make back to the airport on time. I ended up spending $70 and I’m totally exhausted. I wished I just stayed at the airport. Not to mention the quality of the hotel accommodations is less than average. Very disappointed with how this whole situation was managed."

Výhody: "Flight departed on time. Crew were friendly and efficient"
Nevýhody: "Boarding seem to be chaotic, no boarding by group or seat number."

Nevýhody: "Agent changed our flight to Munich and sent as a email with with confirmation on July 10. involuntary. On July 20. I checked Lufthansa app and found that only flight that was shown was flight Toronto-Thunder Bay. After 3 hours of phoning I found that flight from Munich to Toronto wasn’t available for date that was given us in email. Only option was day earlier or later. Left us to take day earlier and we could not changed last flight( Toronto- Thunder Bay). We had to come on Aug 22. and stay in Toronto for 27 hours and than take a flight to Thunder Bay on Aug 23. We lost a day of our vacation, had to stay at hotel. Not good experience at all. We still don’t know whom to complain about that."

Výhody: "As previously stated hated having to go through security again"
Nevýhody: "Chocolate"

Výhody: "Everything except delay"
Nevýhody: "Nil"

Výhody: "Nothing"
Nevýhody: "Poor customer service, was booked off twice without being informed."

Nevýhody: "Asked for ONE piece of bread, and such a big company. Didn’t have ONE piece of bread to provide. Shame. But not surprised, considering the focus they had with onboard shopping, cut coat, and generate revenue very oriented."

Výhody: "Even though it was economy class, I was able to sleep because it was very comfortable."
Nevýhody: "Not sure, I slept the whole flight."

Výhody: "Fantastic"
Nevýhody: "Everything"

Výhody: "The food/drinks"
Nevýhody: "Delay"

Nevýhody: "Nothing"

Výhody: "It was not immediately apparent that boarding was in a completely different terminal which was accessible by train, so this lack of info could have cost me arriving in good time as I thought I had sufficient time. I aldo found ground staff at the customer service desk very unsympathetic and unhelpful when I asked for assistance on grounds of ill health. They were quite condescending ."
Nevýhody: "Ground staff poor customer service"

Výhody: "Nothing. It didn't happen."
Nevýhody: "Flight to Frankfurt from Denver could have been on time so we would've made this flight to Prague."

Nevýhody: "The people sitting beside me was very loud and they didn’t stop talking the whole time."

Výhody: "The crew was great. Very friendly and provided excellent services. I was surprised that they serve food (a cheese sandwich) and drinks for a 40 mins flight. That would have never happened in the US"
Nevýhody: "We had to take a bus to get to the airplane from the terminal, which was no big deal. The bus driver was a little rough though."

Výhody: "Once again the crew was great and helped me find a place to stow my carry on since I was in the emergency row. The snack was also very tasty."

Výhody: "Comfortable seats, good leg room, pleasant staff"
Nevýhody: "We were late arriving in Prague and then waiting for my luggage only to realise after waiting till the very last luggage THAT my luggage was left in Frankfurt and I didn’t get it til 21.00hrs - totally ruining my plans for my first night in Prague!!!!"

Nevýhody: "Lufthansa never treats Prague as a destination almost always off stand, it never does this to a internal German flight always late arrival frustrating"

Nevýhody: "The second flight they board us then left us on the bus in the parking lot for 25 minutes breathing airplane fuel."

Výhody: "When in the air crew attentive"
Nevýhody: "Late boarding after allowing priority customer to board, Crew then took ages to start to finish boarding and taxi , Plane sent to furtherest runway, Made little time up,"

Výhody: "Most all was good."
Nevýhody: "The kids screaming!"

Výhody: "Nothing"
Nevýhody: "Luftansa gives up and goes out of business."

Výhody: "short hop--good"

Nevýhody: "Boarding in Frankfurt was just short of a free for all."

Výhody: "the staff is top notch"

Výhody: "It was all together a pleasant trip."

Výhody: "same as above"
Nevýhody: "same as above"

Výhody: "Helpful ground personnel - seems like this connection issue happens often"
Nevýhody: "Leaving Frankfurt late....hanging around airport waiting for a rebook"

Nevýhody: "Delated and boarding was a mess"

Nevýhody: "It took over three hours for them to unload our baggage. Completely unacceptable. Terrible coordination and planning with the Dulles baggage handlers."

Výhody: "same"

Nevýhody: "Didn't take it"

Výhody: "Everything was totally fine but nothing was noteworthy."
Nevýhody: "Plane was a little old and uncomfortable."

Nevýhody: "Big Screen at front of cabin when I am 2 rows behind kept me awake Boarding was a mess, not really enoughpreboarding space to hold everyone. Organizers were rude and signs were confusing."

Nevýhody: "crowded plane unfrindly staff no choice of meals long wait on board"

Nevýhody: "The boarding process"

Nevýhody: "No boarding advantages as a star alliance silver member."

Výhody: "Legroom is better than many. love having metal silverware."

Nevýhody: "Leg space is tight"

Výhody: "Wrote my thoughts in the wrong section. See Milan to Frankfurt"

Nevýhody: "No exaggeration: The crew rolled a beverage cart in front of the restroom while I was in there. I couldn't leave for about 4 minutes The food made me vomit. That's why I was in the restroom when they blocked me in My headset jack was broken. 500 movies aren't worth anything if I can't hear them"

Výhody: "Watching movies. The plane model seems to be a bit larger. First time when I saw stairs to the second floor. It felt more spacious. I really enjoyed that."
Nevýhody: "Nothing to complain. Thank you for providing great experience :)"

Výhody: "Very large selection of movies and TV shows"

Nevýhody: "My baggage was lost. Still no word about it."

Výhody: "Plane, amenities, crew, flight...all 5 *s"
Nevýhody: "Travelers should be aware getting around that terminal is counterintuitive and not efficient at all....Gate was crowded and confused....I don't understand the point if it's design....also not the place to exchange money...use ATM's"

Výhody: "Everything"
Nevýhody: "Nothing."

Nevýhody: "It was a great second experience"

Výhody: "Everything is excellent."
Nevýhody: "As mentioned above."

Výhody: "Services is good ."
Nevýhody: "Food can be better"

Výhody: "Information sharing by pilots and crew. Economy class leg room is good."
Nevýhody: "All good up to the level"

Výhody: "Flight was on time."
Nevýhody: "Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt."

Výhody: "Usual faultless KLM experience"
Nevýhody: "Nothing."

Nevýhody: "Crew members in Amsterdam were very rude and disrespectful"

Výhody: "very nice crew"
Nevýhody: "my baggage was lost"

Nevýhody: "Don’t be late"

Nevýhody: "Not being 1 hour late"

Nevýhody: "Flight got delayed 30 minutes"

Výhody: "Crew was helpful and food was very good"
Nevýhody: "There was no entertainment on the flight from Vancouver to Amsterdam and this on top of a two hour delay in taking off which led us to have to literally run to our gate in Amsterdam to make the connection to Mumbai"

Výhody: "Friendly crew, upgraded seat was worthwhile"
Nevýhody: "More snacks in between meals,"

Nevýhody: "There was no wifi on flight"

Nevýhody: "Delays, took my hand luggage into the hold,"

Výhody: "Nothing!"
Nevýhody: "We were told they were holding our flight, we ran 3 terminals and they’d already left."

Výhody: "It was all fine"
Nevýhody: "Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund"

Výhody: "Like the overall KLM experience"
Nevýhody: "Food could have had better quality and the stewardess served it all at once versus in the various courses."

Výhody: "Time was excellent even considering a connection delay they had. Very polite crew members. Good entertainment options."
Nevýhody: "Cabin was crowded. Leg room was scarce, short seating space. Almost no room for sleeping if you're not a frequent economy traveler."

Nevýhody: "No reading light in my seat..."

Výhody: "Entertainment options."
Nevýhody: "Service was poor, seat did not recline, and the food was terrible."

Nevýhody: "Not enough leg room"

Výhody: "Flight crew very nice"
Nevýhody: "Paid $70 for seat with more leg room and was the exit role to main entrance. No overhead space for carry on: broken food tray holder. People stepping on my feet. And gather in your space waiting for bathrooms. Window seat had no room for feet because of closed door"

Nevýhody: "Flight departed 35 minutes late"

Nevýhody: "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."

Nevýhody: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."

Výhody: "Food and staff behaviour"
Nevýhody: "Entertainment"

Výhody: "Friendly in-flight personell"
Nevýhody: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"

Nevýhody: "Boarding was very confusing. There was an area where they were checking people's bags or something near the gate and you didn't know if you needed to stop at it or continue. They didn't collect garbage before landing. Not only did we have to take our bags off the plane, we had to carry our garbage (drink cups/food served) to the front of the plane to throw out."

Výhody: "The aircraft felt clean and quite spacious (decent legroom). Cabin crew was friendly and everything went as expected. Bonus points for the Beemster cheese sandwich (I was totally disappointed when they served the food, but more than pleasantly surprised by the quality of the cheese - I even bought some afterwards, from the Albert Heijn just outside the security area)."
Nevýhody: "Very odd queue separation at boarding. Passengers were divided in 5 lanes, depending on their seating area withing the plane (for a more efficient boarding, I presume) but, by the time we all got to the actual aircraft, we formed another queue in the boarding bridge so it didn't feel like any time was saved or anything."

Nevýhody: "We did not get two of baggage at the destination."

Výhody: "He missed it due to having a 32 minute layover, which he ran all the way to board."
Nevýhody: "he had no choice but to look at the closed door of his flight, and wait an additional 7 hours and they didn't even give him a voucher for food. I'm his mother, I'm currently visiting family in Scotland, so couldn't help him much. I'm pretty disgusting and disappointed by the whole experience."

Výhody: "Flight crew was fine. Food was good."
Nevýhody: "Checking in was extensive for unaccompanied minor. But gate crew was very unnattentuve and though we showed up as first in line, they did not focus, and kept saying to wait. Ultimately our son was last person on the plane."

Výhody: "Bording was good and general flight ok"
Nevýhody: "This airplane must be the oldest in the fleet. No USB, no charging, no touchscreen technology, no plugs, no bluetooth."

Výhody: "Decent seat size. Sorta slept the whole flight."

Výhody: "Consistently high standards"
Nevýhody: "Nothing"

Výhody: "Just great crew."
Nevýhody: "Not comfortable at all and will not book KLM again."

Výhody: "Flight was lovely, crew were friendly and very helpful and food was delicious!! We travelled with assistance for mum and it was excellent and we were kept updated all through the flight."

Výhody: "The food was excelent"
Nevýhody: "I have to pay to pay a little more confort"

Výhody: "The flight attendants could not do enough for you."
Nevýhody: "Business class was pretty empty but again I was not allowed to change my seat selection online. Pathetic check-in."

Výhody: "Crew was courteous and polite! Entertainment system had some great movies at no additional cost."
Nevýhody: "Poor communication between delta, KLM and Air France meant that I couldn’t check in online and get a digital boarding pass. Furthermore I couldn’t use the check-in kiosks because my name was listed as Reidmr instead of Reid, which meant that my boarding pass did not match my passport. Overall this caused unnecessary delays that were compounded by the fact that I couldn’t use my TSA precheck. My main problem on the plane was that I had to struggle to get water served to me. It’s always so dry on planes and I would have liked to be able to get more than one tiny glass of water at a time. Also, would have loved a window at my window seat. Plus no WIFI!?"

Výhody: "Ground staff at Manchester very helpful"
Nevýhody: "Information on KLM website and flight status said 50 minutes delay and was never updated with the true status. 3 hours before we took off. KLM blamed the fog at Manchester but to be honest most other flights seemed unaffected. Put up in an IBIS hotel and fed substandard food and shitty hotel room with an Aircon unit that clunks into action every 30 seconds keeping me awake. It's external so I can't switch it off. Being given a 10 Euro voucher for food at the airport when most food and a drink will cost you 12 to 15 euros."

Výhody: "Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight."
Nevýhody: "Nothing!"

Výhody: "Comfort economy well worth the extra."

Výhody: "staff was fine"
Nevýhody: "old old plane, very uncomfortable. Tiny bad screen made movies pointless"

Výhody: "great choice of entertainment content, friendly crew"

Nevýhody: "They didn’t let us board the plane. Allegedly the plane was changed and make us travel by train!! They offered us a compensation but we haven’t heard from them yet. Not good experience at all."

Výhody: "Catering is ok"
Nevýhody: "Seats comfort really old school"

Nevýhody: "Flight delayed ... Myself and three other colleagues didn't have our luggage show up from KLM flight from Amsterdam to Brussels...even though all of our luggage was labeled "priority". Once in customer service line, we looked and saw that many of the other passengers on our flight also never received their luggage. We estimated that 20-25% of the people on that flight did not receive their luggage as they were in line with us for the same problem. Hard to understand how so many pieces of luggage could have been overlooked and not loaded on our flight. Obviously there is a huge gap in their quality system to ensure mistakes like this are prevented."

Výhody: "Boarding was smooth and hassle free, crew were friendly and helpful, food and drinks were very good, entertainment system is awesome and up to date with latest contents, good flight overall"
Nevýhody: "Cabin noise and air conditioning too cold, didn't sleep well"

Nevýhody: "Our flight from Nairobi to Lusaka was cancelled for some reason and we did not find out until we happened to log into the website to double check our itinerary. They automatically rescheduled the flight only giving us 25 minutes to reach our next flight...impossible. so, after calling, we were re-booked again and forced into a 13 hour layover in Amsterdam. Our original flight plan had 4 hours. so, because we are a family of 7 with a baby, we had to buy a hotel room to rest, costing us a lot of extra money we had not planned to spend. We contacted KLM for help with the cost but were rejected. We also lost 5 bags somewhere between Chicago and Lusaka, but after 2 days, we received them."

Výhody: "Captain was updating us with the delay status."
Nevýhody: "You have to be gold to get the priority boarding. In other countries I can do it with my silver status."

Výhody: "I've flown SAS a few times and have always been favorably impressed with the service. On this flight we booked the "bare bones" fare and paid extra for checked bags and extra-legroom seats. The overall cost was still better than most other airlines."

Výhody: "Swedish lady good, Spanish lady not as much."
Nevýhody: "Spanish lady."

Výhody: "Row of seats to myself. Free coffee."
Nevýhody: "Coffee refill."

Výhody: "Crew was great and the plane was comfortable. All the amenities were included in the price and that was a plus."

Nevýhody: "Seats weren't that comfortable."

Výhody: "Too many crying babies!"

Výhody: "Easy to board, on time and food was good"

Nevýhody: "Don't remember this flight"

Výhody: "Nothing, SAD were so incredibly cruel and nasty and even laughed at us after we got stranded in Copenhagen. 40 hours of traveling, 2 small children, and the sas ticket people laughed at us and refused to help us, even after we agreed to pay THREE TIMES our original fair."

Výhody: "Plenty of seating room on this flight."
Nevýhody: "Little carry on baggage room. At least 50% of everyone's carry-on baggage could not fit on the aircraft."

Výhody: "The total experience from check-in to disembark was extraordinary. The crew were beyond eager to please and extremely responsive. The food was hot and very tasted. The beverage selection was finominal. The cleanliness of the plane and restrooms, although the handle for one of the restrooms fell off the door."

Výhody: "Food was okay. Very smooth landing"
Nevýhody: "Crew. One of the flight attendants was unfriendly and short when asked about food options. None of them were approachable."

Výhody: "Most everything"
Nevýhody: "I'd like to be able to get seats together as a family before getting to the gate...I had to ask for switches both outbound and inbound, which they were nice enough to make."

Výhody: "This airline is punctual and the pilots are good."
Nevýhody: "The service is minimal, you pay for any alcohol and the food is nothing to write home about."

Výhody: "The crew was great and the economy seating was roomier than expected."
Nevýhody: "Long line just to drop bag off since I had already used the kiosk to check in, then 2 1/2 hour flight delay, charged for wine which should be complimentary on international flights."

Nevýhody: "It was exceptionally on time. Very informative captain without being chatty. Crew was efficient but not very friendly. Food was tasty and sufficient."

Výhody: "Pleasant and safe flught"

Výhody: "On Time, Friendly,well maintained equipment"
Nevýhody: "No free drinks inner Europe...except water"

Výhody: "Excellent all around. Super smooth, friendly and fast!!"

Výhody: "The comfort and technology on the aircraft."
Nevýhody: "NA"

Výhody: "Really good price, excellent service."
Nevýhody: "A silly point, but I would appreciate fewer announcements when I’m watching a movie. (Laughing out loud)"

Výhody: "I liked the high-tech adjustment on the seats but i am 6ft2, 200 lbs (in good shape) and I have Parkinson's disease. The seat was just not roomy enough and I had to get up at least once an hour."
Nevýhody: "The crew was very understanding and kind. The aft head was very limited in space too. A little more room would have been most welcome."

Výhody: "The food and service were great!"

Výhody: "Good airplane. Room enough for my long legs. Service nice. Comfortable Very satisfied."
Nevýhody: "Did not see an option to book a vegetarian meal upfront."

Nevýhody: "Delay, no place to sit and wait"

Nevýhody: "I order through Kayak, which took me to priceline...Got my ticket and thought everything was fine...Until I got to the airport, apparently I got a SAS lite ticket and they charged me to check 3 bags 210 Euros...Unreal. I think its pricelines fault because they did not even offer bagage as an option..."

Výhody: "Entire crew very attentive!! We ate like Kings!"
Nevýhody: "Long layover in Newark! My fault for not noticing when I booked it!"

Nevýhody: "Almost 1hr delayed. The least SAS could do was to give a meal or something to eat for free."

Nevýhody: "Small, uncomfortable seats which is tough for a long fight."

Výhody: "I was offered pizza and promised to get my money back as I would¨t reach my destination anyway. Still waiting for my enquiry about money,"
Nevýhody: "The plane is very old and I¨ve been expecting this to happen. I wish they could set in a modern plane on this distance as the train also don¨t offer a proper connection."

Výhody: "Overall excellent"

Výhody: "The plane was full and coming out of a very busy airport but the crew managed to make a good and stress-free atmosphere"

Výhody: "crew was really nice and efficient"
Nevýhody: "no complimentary beverages"

Výhody: "Quick flight easy on and off."

Výhody: "We got to sit in the emergency aisle so I can't complain about comfort. The staff was really friendly (although they were really rude on the way over 10 days earlier, so I guess we just got lucky with a nice crew for this one)."
Nevýhody: "You only get one free non-alcoholic drink on this flight and that's really stingy for a 7+ hour a long haul. Drinks should be free on a long haul, especially non-alcoholic ones. There aren't any free small snacks like chips or peanuts. You have to pay for everything and the menu is exorbitantly over priced. It's a cheap and insulting customer strategy. They can save a few bucks in overhead on each customer this way, but they are losing money in the long run because I'll never book with them again due to their tawdry actions. I doubt I am alone."

Výhody: "Flight was not full so there was plenty of room."

Výhody: "The choice of movies and tv shows was excellent. Also picture on tv was very good."
Nevýhody: "Seat was not very comfortable."

Nevýhody: "to realise at the airport that they will charge me 70 EUR for one luggage for one way only is outrageous! it wasnt clear at all that there wasnt luggage included in the price of the ticket... all of my previous tickets bought via kayak and priceline were also with luggage included and we have understood the given price as including luggage! i find it very negative and very bad experience and feel robbed, this is not acceptable business approach. my suggestion is that you will refund me the extra cost for the luggage. thank you."

Nevýhody: "Unfortunately we had to postpone our trip due to a family crisis. I called in an attempt to receive a voucher or some credit. I was advised that a change was possible, but that with penalties and taxes, it would amount to MORE than the price of the ticket. Hell of a way to run a railroad!....speaking of railroads, that gives me an idea for when we reschedule!!"

Výhody: "Quick and easy, nice cabin crew. I experienced no difficulties before or during this flight."
Nevýhody: "We did not get food in this flight, it was not necessary because it was only a 1h 25m flight, so I cannot rate it."

Nevýhody: "Check in took two hours! Gmhad to wait in line to "check" our bag and then wait in another to "pay" for our checked bag and get boarding passes. Very inefficient."

Výhody: "The biz class seat and bed"
Nevýhody: "The olives in the salad."

Výhody: "Uneventful flight. Adequate legroom. On time flight schedule"
Nevýhody: "No complaints"

Výhody: "Leaving on schedule and arriving 20 minutes early. The crew was very helpful to families with children."
Nevýhody: "The air conditioner was blowing cold air on my head through the whole trip. No way to control it. Or stop it."

Výhody: "New and nice plane. Good amenities for coach. Good service for the most part. Food was tasty."
Nevýhody: "Breakfast was kind of rushed. Would have liked to have been offered water, tea, and coffee more."

Výhody: "It was clean and efficient. They got us in 15 minutes early. Coffee and tea were free."
Nevýhody: "Nothing really."

Výhody: "The plane was brand new with comfortable seats that had adjustable headrests. This made sleeping very easy. I was impressed with the food and the flight attendants were great."
Nevýhody: "The seating area was cramped making it difficult to move around, do work or view the screen.I know this is typical of coach class but I still don't like it. The selection of movies was adequate but smaller than I'm used to. There wasn't much in the way of music to choose from. Only one choice for jazz and classical."

Výhody: "most"
Nevýhody: "the seat were very uncomfortable"

Nevýhody: "Our flight was cancelled due to mechanical issues on the plane, and we were not rescheduled for another flight until 28 hours after our original flight on a different airline. Our final destination was not the same since the flight was rescheduled to depart Washington so much later, and SAS had terrible customer service in trying to change the second connecting flight to Berlin instead of Hamburg. We talked to 5 different representatives from the airline before someone would accept responsibility and take action instead of passing it off to someone else/ another company."

Nevýhody: "Flight was canceled, waited around for two hours with little to no information, before finally getting booked on a flight the next day. I lost 24 hours of my trip."

Výhody: "Flight was serviced by High Fly, which seem to provide temporary replacement services including very old plane with no onboard entertainment."
Nevýhody: "Flight serviced by LOT"

Výhody: "An average for a short haul flight."
Nevýhody: "Boarding process was not very clear. They took us to a far remote position."

Výhody: "Seat was confortable."

Výhody: "Food was nice."
Nevýhody: "2hrs delay caused major inconvenience on my schedule."

Výhody: "Nothing."
Nevýhody: "Neatness, communication, all LOT airline workers were very rude, no food on flight."

Výhody: "Quick problem solving with the delayed flight."
Nevýhody: "Again, lost baggage is an incredible inconvenience."

Výhody: "New airplanes"

Výhody: "The crew was as if it didn’t exist and the seat was anything but comfortable."
Nevýhody: "The seats could have some cushioning, they could have offered some water to passengers, they could have kept the boarding gates the same to save confusion and they could have honoured my choice of seating...what’s the point of giving me a choice when they are going to seat me wherever they please?"

Nevýhody: "At least one free drink on international 2 hours flight would be fair."

Výhody: "due to the weather flight was delayed, crew handled it extremely well"

Nevýhody: "Lines for checking in and for boarding were very disorganized and people were butting in front of people who were there longer. The plane seating was too close to each other. More room is needed."

Výhody: "DELAYED as always!!!"

Nevýhody: "Flight was more than 3h late, it took time for the airline to accommodate with another flight to catch up with connection. They did after many customer complained, and adding to that, my checkin bag didn't make and they have no information on it's location. Still 24 hours later and no information a d i don't have clothes to change or stuff to shower. I had to buy few stuff and they said they won't payback anu other expenses, mean telling to just wait for my only lost bag."

Nevýhody: "The plane was having a 25 minutes delay before leaving. It will be nice to offer some chips also as a curtesy"

Nevýhody: "no seat assignment"

Výhody: "Sparkling water"
Nevýhody: "LOT lost my bag!!!"

Nevýhody: "The fly was late 50 nim, we have to wait for some people witch come late."

Výhody: "Friendly crew."
Nevýhody: "Plane was a little late,which was OK. The bigger problem is the lost luggage."

Výhody: "Great crew"
Nevýhody: "Delayed"

Nevýhody: "arrived one hour late to krakow and my baggage was sent to warsow"

Nevýhody: "Flight was delayed by 1.5 hour because of harsh weather conditions. Everything is Okay I wasn't missed my connection flight that time, but perspective to wait for next fight at 1:00 am isn't very appealing."

Výhody: "Left on time. Pleasant crew. Good snack. Smooth flight and landing."

Výhody: "The flight was good. Budapest is an easy enough airport to deal with though why LOT only has one desk available at check in for economy passengers is questionable. The second desk for important passengers did become available when there was no one in line there, but still. Flight crew, staff were all helpful and approachable. Captain gave passengers relevant information and cabin crew did the same. The Flight was problem free no turbulence no delays just well run and well organized."
Nevýhody: "All good."

Výhody: "LOT is the best kept secret in airline industry. Friendly staff, on time, great new planes. Keep it up, stay with low prices and fly on!"

Výhody: "N/A"
Nevýhody: "Had to ask if I get some food too, because I was asleep and as I woke up everyone had food just not I. After 10 minutes I asked for some food. Also the personal could have gotten more times around to bring water. I had window seat and didn’t wanted to disturb my neighbors so I didn’t get up to ask for liquid but other passengers I saw getting up and getting their own drinks by the personal."

Výhody: "With expectations set record low by flying United Airlines this was pleasantly neutral."
Nevýhody: "Limited beverage choice"

Výhody: "Flying with pet and airline could not have been more helpful. The food (dinner) was much better than expected. Wish I had asked for more. The pork, the vegetables salad and dessert had flavor. Flight attendant helped me with back off the plane even."

Výhody: "I book this flight months in advance and got a really good deal. Everything was really good, crew was pleasant food was pretty good, which is rare in the air. Airplane was clean and the bathrooms dint stink. Entertainment was very good, loved it that I could find good Russian comedies. Seats were really comfy, I slept for the first time in a plane. Really recommend this airlines"

Výhody: "Check-in smooth. Flight attendants pleasant, professional and service-oriented."
Nevýhody: "In-flight entertainment offered a very conventional set of movies from which to select."

Výhody: "I am not sure where to start from but each lot employee I talk with had poor English and not the tinyest willing to help just to move , I had a flight back from cezh republic to JFK with a stop in Warsaw When I got to the front desk in the air port to print my ticket the Liady ( work at Sation 236 ) was very rude and anti costumer service she print me only my first fly ticket and when I ask why she " I don't know " I said ok so when u get there you know which get I go or where I will print the other ticket she say I don't know Ok and then I ask her can u check if it a room I. My flight from Warsaw to JFK in business it this moment she tell me I can switch sit and ask me to go I was shocked but this was only the bigining when I got to Warsaw I ask in the gate counter where should I go to print my ticket after I try to explain him 10 times what I mean ( he didn't speak English at all ) he told me to go pass the passport check and in gate 21 they will print it to me I fly a lot so I ask him if he sure becuse I am petty sure I will need my ticket the guy at the desk repeat imhim self so I want and waited 25-30 min in the line so the police officer in the passport check will tell me I need to go print my ticket So after the officer from the passport desk call someone he direct me to go to hate 26 and there they will print my ticket I want them and again wait for 15 min to print my ticket ( it was only me this is the sad thing I don't know what tool 15 min to print a ticket ) and it amazing how unsocial and 0 in customer service the lot polish employees I meet And this is without talking about the delay in my coming flight for 2-3 hrs ( a delay it something that happen a lot yes but the way they handled it again 0 in costumer service )"
Nevýhody: "The flight attendant was very nice and professional but it was business class so u can't really compare I will definitely will not recommend ppl to fly with them"

Nevýhody: "We could not board at the gate, but had to go down stairs to the tarmac and board a super crowded bus. The bus then took us out farther onto the tarmac to the plane."

Výhody: "Actual flight was good & glad to get snacks & drinks at no extra cost"
Nevýhody: "frazzled getting through all the controls & gate distance in such a short connection time"

Výhody: "The entire check in process was smoothe and welcoming"

Výhody: "coffee, snacks."
Nevýhody: "No free wine :-), unlike in flights with Lufthansa or AUA"

Výhody: "the flight and service was decent"
Nevýhody: "The check in process lacked. I unexpectedly had to check my bag, they charged me 70 Euro ($85) which required I go to two separate counters. One to check the bag and a second (upstairs) to pay. Both attendants lacked a sense of urgency. In fact, they acted like it was their job to go as slowly as possible. Even after I mentioned I was starting to feel stressed about the time. I overheard other attendants complaining about customers who check in late and expect them to move more quickly. I found their apathy offensive. To add insult to injury, they lost my bags. Having paid $85, which I think is outrageously and obscenely expensive, I'd at least expect my bag to be well taken care of. Sadly, it wasn't. The lost luggage counter was also apathetic, though I realize they are not LOT/Luftansa."

Výhody: "Had been provided free taxi from and to airport on departure day. Free hotel with 3 meals. But still waisted 3 days"
Nevýhody: "All 160 passengers where rescheduled only in 3 days for a replacement flight"

Výhody: "Barely nothing"
Nevýhody: "So much waiting for no reason. The luggage takes so much time. The seats were so small that you werent able to fall asleep at all. Very dissapointing..."

Výhody: "Nothing. 0/10 do not recommend."
Nevýhody: "The complete and total lack of a flight."

Výhody: "I like that I flew on a relatively modern plane."
Nevýhody: "The flight was delayed for 2 hours."

Nevýhody: "Rude crew, small airplane, zero comfort"

Výhody: "Very timely and organized."
Nevýhody: "We did have to sit on the tarmac for about 1/2 hour upon arrival in Chicago."

Výhody: "Food movies"
Nevýhody: "Crew"

Výhody: "Very pleasant."

Výhody: "New dream liner from Boeing."
Nevýhody: "Food."

Výhody: "Got there on time"
Nevýhody: "The flight managed to take off with no one's luggage on board"

Výhody: "Nice crew, arrival on time, quick delivery of baggage"
Nevýhody: "No in-flight entertainment- could be just provided through wifi"

Výhody: "It is the first time I flew with Lot airline. I am flying a lot and have 2 million miles with United I never flew LOT before.Now Lot is on the top of my list for my future flights.Everything was superior to many other airlines from the Plane,the crew,the food,the service,etc."

Výhody: "Service, attention, every single detail was perfect while the flight."
Nevýhody: "Nothing to say at this point"

Nevýhody: "Food could have been better than just sugar wafers."

Výhody: "no problems"