Passengers were fighting and the crew failed to control them.
Nevýhody: "Change the crew they were rude"
Výhody: "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund."
Nevýhody: "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund."
Nevýhody: "Vegetarian food. 30% of people are vegetarian"
Nevýhody: "Cabin temperature too warm"
Nevýhody: "It took around 15 minutes for airplane to park and I was very near to loose my second flight, if my second flight had not delayed I would have loose it totally."
Výhody: "Turkish Airlines is my favorite airline going to Europe. We even did the 20 hr layover in Istanbul and had a great time staying for a couple of nights going and coming back. Staff is always friendly and the food is amazing. The food in coach is as good as first class on some US domestic flights"
Nevýhody: "It's an airplane, there's not much to make it better besides giving more seat room. TA gives free drinks, a couple of meals, blankets, and the travel bag, only a snobby priss would gripe about flying with them. I've flown enough budget airlines that give you NOTHING that I love flying TA!"
Nevýhody: "Not much leg room on economy class. 200 $ extra makes the trip better"
Výhody: "Great food. Great seats. Great stuff. Great plane and the landing did not feel st all! Definitely am happy!"
Výhody: "Good food good movies"
Nevýhody: "The crew isn’t very friendly, they do not know English very much."
Výhody: "Not as my expected"
Nevýhody: "Check in team at airport very tuff and I have 9 kg only they let me pay full SR 450 which too high and generally all airlines they don’t ask u to pay like such weight as business class passenger. Quality of food, aircraft very old and seats not comfortable"
Výhody: "In flight entertainment system and food. Courteous crew."
Nevýhody: "That they destroyed one of our suitcases"
Výhody: "Excellent service"
Nevýhody: "Food quality was not as good as on a Turkish Airlines business class flight we took a few years ago"
Nevýhody: "Chair are not working well"
Výhody: "Screan for every passenger to play"
Výhody: "Food, entertainment and service"
Nevýhody: "No boarding in Turkey airport, difficult to get down and up after long flight, narrow sitting space"
Výhody: "They allowed me to change my flight for free because I could not get a visa to Turkey. Thanks!"
Výhody: "The food is always good"
Výhody: "(see above)"
Nevýhody: "(see above)"
Výhody: "Great food and service. Turkish Airlines has always had a good reputation as we flew with them for years and that hasn't changed. My only one peeve was that I was asked by the flight to sit next to an unaccompanied minor in case of energency. Being a mother. I thought, no problem. The child then became my responsibility on a ten hour flight. Boundaries were crossed when it graduated from assistance to responsibility byt little one could do mid air."
Výhody: "Great Service. Polite staff and very impressive service, snacks, food and courtesy."
Nevýhody: "The Istanbul airport is very large and there are many people. The signage is generally pretty good, but it was confusing getting off the airplane from Berlin and seeing a sign saying something like " foreigners." I waited in that very long line for at least 30 minutes which ate up most of my layover time. Only to find out that it was for people with visas coming into Turley. I was directed to another, poorly marked, line for people transferring planes."
Výhody: "They run a quality airline, inexpensive and a lot of direct flights to a lot of locations."
Nevýhody: "This flight was a terrible experience and the longest day of my life!! That having been said, Turkish airlines had little control over most of it. I could tell the staff was just as tired of the long day as I was, but they held it together and performed adequately. I thought we were all going to die on the landing! I don't know what happened, but I was waiting any moment for the 777 to just roll and go up in flames! It took 1 hour and a half to get our checked bags. Don't know if there is a way to speed that up, but it was the icing on the cake after having spent 16 hours on the plane."
Výhody: "My first flight with a different airline."
Nevýhody: "A very rude ticket sales woman in Turkish Airline Kiosk, wandering an airport for two hours due to untrained staff and Turkish Airlune "help desk", being cheated out of $400, and finding my baggage smashed up."
Výhody: "Service was nice, crew was very respectful and the gift were well within accomidation"
Nevýhody: "Leaving the aircraft by stairs to the runway"
Výhody: "The food was delicious."
Nevýhody: "The wait times were ridiculous and always off schedule. From the beginning of the trio to the end of the trio there was consitency in going off schedule and being forced to stand in lines for hours. I would not fly Turkish again."
Nevýhody: "The tv sett wasn't working ."
Výhody: "The food, the flight attendants were friendly."
Nevýhody: "No complaints"
Nevýhody: "Flight was canceled"
Výhody: "Average good service, food"
Nevýhody: "Entertainment. Poor movie choice, headphones not good"
Nevýhody: "I lost my connection flight because of TA, they lost my luggage + they almost lost my passport... (it goes much deeper but I don't wanna dig in it)"
Výhody: "Food and service great"
Výhody: "Good food. Great service."
Nevýhody: "Small leg room. Display of entertainment system was poor quality."
Nevýhody: "The boarding time on the email was 21:40, but the real boarding time was at 20:40. I missed my flight, because of this, very unhappy and unsatisfied with the service. I had to search urgent trip and pay twice more, than i should, because of that mistake. Very poor experience"
Výhody: "When we arrived at the gate we were told they did not have us in the system and the one gate attendant told us that the airline did not like Kayak. We were then forced to stay in the airport hotel at a rate of almost $200.00 as we were unable to secure a flight on a different airline until the next day"
Výhody: "Entertainment options"
Nevýhody: "There was no food for me and my wife. I don't eat Beaf or Fish and wife is a pure vegetarian. We placed our special order during booking but were told that we had to inform the airline 1 day before to make special order booking. Leg space is very less in flights."
Nevýhody: "My luggage did not come with the flight. Too short a time between Ankara-Istanbul flight and Istanbul-Accra flight. I missed the flight because of delays at Passport Control and had to fly the next day."
Výhody: "Again, people were nice, food was good, and entertainment was still good."
Nevýhody: "Boarding was unorganized"
Nevýhody: "I don't why the take-off and landing are late. The boarding started late! the plane stayed on the ground for minutes doing nothing! and in the end the plane arrived half an hour late!"
Výhody: "They answered the phone quickly."
Nevýhody: "I wanted to cancel my flight on Turkish as I was concerned about safety after the terrible attack there at IST. I was told that TK were changing tickets and issuing refunds for a period of 7 days after the attack - and I was scheduled to fly on day 8. They refused to refund or change - all they would say are 'fare fules' - 'fare rules'. When I passenger has a concern over personal safety, and in the aftermath of a large scale lapse in security at their main hub, they should be more understanding and not stand by their arbitrary 7 day rule."
Výhody: "Food and in flight service"
Nevýhody: "Flight boarded late, boarding process was chaos, and we took off two hours late. This in turn made us miss our connecting flight. We had to spend the night in Istanbul, forfeiting our luxury hotel in Venice. They wouldn't let us get our bags in Istanbul so we were unable to get toiletries or change of clothes. I will be seeking reimbursement for Venice hotel, Istanbul recruited visas, and travel inconvenience."
Výhody: "Train ur staff to be courteous, improve their deamenour, improve the quality of food. Your r turkish, the best cuisine in the world but the food quality on airline was the worst. On one leg of my flight they turned off the AC; Seriously!!"
Nevýhody: "Rude staff, bad food, bad boarding process,"
Nevýhody: "Delay, had to sleep over at the airport, no hotel provided."
Výhody: "Flight was great overall, but the one piece that I'm hoping is not a repeat is the overly frequent reminders, especially since this was an overnight flight."
Nevýhody: "Too many redundant and unnecessary announcements"
Výhody: "I did enjoy all aspects crew, food ,"
Nevýhody: "Bathrooms need to be cleaned more regularly."
Aegean service is far superior than BA in all aspects when it comes to travelling between London-Greece
Aegean needs to bring back hot meals and drink offer as before COVID!
No alcohol on the plane anymore. A glass of wine back in the day would make the flight much more enjoyable
Quality of the food is poor. No wine served on the board anymore.
Výhody: "I liked getting food and drink."
Nevýhody: "Letting people check in earlier."
Nevýhody: "there was a problem with special assistance on the connection flight. Nobody was waiting at the end..."
Nevýhody: "The staff at the airport did not know how to validate my travel documents which were emergency documents issued as the originals were stolen in Greece. Apparently a common issue according to the police so I would think the airline would have standard procedures in place for these circumstance."
Výhody: "Pilot kept us well informed."
Nevýhody: "Flight attendants were rude and impatient with anyone not speaking greek."
Výhody: "Efficient. It was a very short flight."
Nevýhody: "Offer of Wi-Fi."
Výhody: "Great staff, easy boarding, clean and the entire crew was well trained and professional."
Nevýhody: "The seat backs are hard and there is very little knee room"
Výhody: "Flight attendants very friendly. Got breakfast too."
Nevýhody: "Chaos in lines to get bus to plane. No organization at all. Just push & shove!!"
Výhody: "Crew was pleasant. Boarding was efficient."
Nevýhody: "Seats not particularly comfortable after a trans Atlantic flight. This review process needs a N/A category."
Výhody: "On time"
Nevýhody: "When I booked the tickets , anywhere it was writen that it will cost a lot for the luggages. I payed 53 euros each ticket and 40 euros for each luggage for a flight of 1 hour! It is the very first time that I pay this price! I am not happy! Kayak should advise clearly the clients for these conditions!!! And they accept no visa or bank card. All in cash!!!"
Nevýhody: "We couldn’t check in until 90 minutes before Departure."
Výhody: "Crew very helpful and happy to assist Good communication"
Nevýhody: "Late boarding Late gate change Too many people with large carry on bags that wouldn’t fit into storage bins"
Výhody: "crow and food and cooporatio was wow"
Nevýhody: "seat was so hard"
Výhody: "We made it to destination."
Nevýhody: "Absolutely no order in getting to plane. Then told people to check bags. Many ignored them. And they only selectively enforced. Lied about every carry-on suitcase being checked. Plenty of overhead space available. Coat me almosst an hour waiting for my bag which would have easily fit in the overhead. Was late to meeting."
Výhody: "Clean aircraft. On time. Crew very attentive."
Nevýhody: "Seats are too close together. I could not lower my tray table without hit my stomach: I would like to see some kind of entertainment."
Nevýhody: "Everything. I was re-routed and never told why."
Výhody: "Clean plane, good snacks and coffee, etc., smooth flight."
Nevýhody: "Check in at Budapest was chaotic and disorganized; when we arrived at the check in desk after waiting twenty minutes we were told we couldn't check in there, but had to check in at a kiosk and return."
Výhody: "Best airline in Europe! Excellent service, excellent food, excellent staff and young fleet of aircrafts. I always aim to pick aegean when available to the destination."
Výhody: "Great flight great price"
Nevýhody: "Our bag was delayed, and we had to fill a claim"
Výhody: "We enjoy flying with Aegean, very good treatment for families with kids."
Nevýhody: "not enough leg room"
Nevýhody: "The price of the low Aegean Airline ticket from Athens to Prague has a hidden provision that the passenger has to pay 40 euros for any checked-in luggage. So in fact the total cost of the air ticket from Athens to Prague is much higher than the other airlines. Kayak did not do a good job warning me about the luggage charge."
Výhody: "Me unberan dado un puesto cerca a la entrada...o en uno de los asientos de emergencia. ..yo era una emergencia en ese momento....!!!!!"
Nevýhody: "Llamé pidiendo un sitio especial, porque viajado con muletas, a causa de una fractura al tobillo, neceditaba solevar mi pierna ,me aseguraron de brindarme un sitio especial en estos casos. Me asignaron el Seat 12 F...lejos de la entrada..sin poder alzar mi pierna ni de 20 cm..y me hicieron esperar que todos salieran del avión. . Llevé 3 horas sin alzar mi pierna, lo cual me daba mucho fastidio ....."
Nevýhody: "With Kayak I booked Tel Aviv to Malta with 1 hour stop in Athens. The first flight was delayed by an hour hence making me lose my second flight. Aegean then booked me on a flight to Catania (Italy) for a different connection to Malta. Only that this Aegean flight was also delayed by an hour making me miss the second connection. Eventually I arrived in Malta 15 hours later than scheduled. Aegean customer service reps were extremely unhelpful and made this 10 times more difficult. I missed a whole vacation day, amassed roaming telephone charges and on top of that missed a reservation for Dinner in the Sky Malta."
Výhody: "Very bad"
Nevýhody: "All the team"
Nevýhody: "30 minutes delay on boarding. Flight attendants did not pay any attention to me when i pressed the assistance button. No one ever came to ask what i needed, they passed by me more than 10 times while the attendance light was on but they never saw it. Very disappointing."
Výhody: "Take off and landing"
Nevýhody: "Could not get a juice or water ignored me. No movie option"
Výhody: "I slept through most of the flight."
Nevýhody: "Everything else. Especially that I had to pay $60 for one luggage."
Výhody: "I love airlines where you can drink wine with your food."
Nevýhody: "Everything was good."
Výhody: "Lots of leg room., departure on time,"
Nevýhody: "Our vegi meal was not available"
Výhody: "Was pleasantly surprised to get a complimentary tasty meal and glass of wine from the polite elegant cheerful staff"
Nevýhody: "Food was completely uninteresting.. I had a book. Didn' t need entertainment, but for 2 hour flights, it wasn't necessary."
Výhody: "excellent service, prompt take off and disembarkation, also i had three seats to myself three seats to myself. i am changing my life for the better idk what i did to deserve this idk what karma i gave out or will recieve to balance out but i was given this experience for a reason you don't appreciate how amazing it is until you have it, stretched out in front of you."
Nevýhody: "nothing it was perfect"
Výhody: "The flight was completely full so they offered to check in the larger pieces of carry-on luggage for free. On board the plane, the breakfast was really excellent (plane food-wise) and the attendants were very friendly. In terms of comfort, I was lucky to sit in row 3 (yes, that was Economy class), so I actually had some leg room. On my way to Athens, I'd been seated in row 22 and there was no chance to move my legs at all."
Výhody: "Hmm. Not much to like here. They made RyanAir look good."
Nevýhody: "Bought the ticket for Aegean Air flight. 1. Couldn't check-in online. 2. Waited in line at the airport, was not in the system, finally a ma smasher figured out our ticket was with Tarpon airline, found that deal and waited in that line. 3. Was told we had to pay for the suitcase.... Hmm. I thought that was one of the reasons we were paying 4 times as much as a RyanAir ticket. 4. On the return fight couldn't check-in online. 5. At the airport we were told to go the Aegean desk. 5. At the Aegean desk we were told we had to pay for the suitcase again, had to cross the airport to do that. 6. Finally found that desk, not called "Aegean" like we were told, but "GlobeGround" 7. Plane was delayed. 8. At the a Athens airport we were told Taron shouldn't have charged us. What's going on here?"
Výhody: "Everyone was so friendly & the food was delish!"
Výhody: "The excellent service. The Beautyful stylish Stewardesses. The fact that the airline changed my flight from 2 stopovers to one."
Výhody: "Served Snack during Red eye without any drink"
Výhody: "The flight was very good. The crew really hustled to get the refreshments served, despite rough weather."
Nevýhody: "At the ticket counter, there was a very rude woman that gave misleading information. We asked if there was an earlier flight we could take and she said no. Then while waiting for our flight, we realized that was not true. There was one an hour and half before ours. She was very curt and practically threw our passports at us. She must have had a terrible day, month, or year. Aegean tic\kety personnel are usual;ly nice and helpful."
Výhody: "Everything about our experience was as good as could be expected. Or better actually. Immediately felt we were in good hands from the time we got in the check in line. Highly competent people with a great, affable attitude."
Výhody: "Excellent service, very friendly staff, warm food on board and food selection according to dietary needs!"
Nevýhody: "Waiting more than 3 hours in Athens"
Very expensive flight,not foods,not WiFi,nothing at all,very rude staff
Need reclining seats to help sleep as not much else to do :)
I asked for face mask when boarding the airplane but to my dismay they did not stock COVID-19 face mask onboard and it would have been okay but the crew member said "you should have bought one" which totally is disrespectable and not appropriate as this totally goes against their policy of COVID-19 deterrence policy which they have laid out in their online app as well as their website. Although I made an online complaint regarding this matter....But so far nothing has been said or done! Very disappointed.
Výhody: "The flight from Istanbul to Prague was fairly basic but everything worked well and was comfortable. The flight was on time. The bags were delivered quickly. There were no problems on the flight as it was relatively quiet. Overall, no complaints."
Nevýhody: "The boarding in Istanbul was via bus, which is not only uncomfortable but impossible to socially distance on. In Prague we deplaned via a jetway. In Istanbul the gate control person was overly vigilant in checking documents. It was very disturbing :("
Nevýhody: "They wanted to charge me for water in Euros, though the flight left from Istanbul and I only had Turkish lira with me. So we tried credit card, but credit card machine didn't work on any of my three cards. So they kindly brought me a free cup of water after all."
Nevýhody: "Because of health reasons, we wanted to cancel the flight but there was no such option. email@example.com"
Výhody: "Was the Crew very rude"
Výhody: "Customer service is awful I will never fly Pegasus again"
Výhody: "The crew was good and smart"
Nevýhody: "Toilets are not good. Wash hand basin always blocked. I tried 2 different toilets and both are the same"
Výhody: "Good price basic amenities but all in all a great deal"
Nevýhody: "Everything was great!"
Výhody: "Cheap price with basic seats but all in good order and plenty of leg room"
Nevýhody: "The check in processes was very very slow"
Nevýhody: "I was traveling with sports equipment and tried to pay for it online. I could not find a place to buy extra lugggage for sports only normal luggage, so I had 20kg. Then I was told at the airport I had to pay 100 chf extra for my surfboard. Don’t make the website difficult to use and then charge me extra. It feels dishonest."
Výhody: "Easy check-in with great allowances for hand baggage and checked baggage."
Nevýhody: "Flight was delayed slightly but probably not the fault of the airline."
Výhody: "Got to Barcelona eventually"
Nevýhody: "One hour 15 min late, gate officers did not update, screen kept saying 40 min delay even after sitting at the gate for one hour. It was hot, humid, every one was sweating. Least they could have done was to offer free water after making us wait for one hour 15 min in hot weather."
Nevýhody: "Very bad experience overall"
Nevýhody: "1 hour delay nearly cost me my connection no assistance provided"
Nevýhody: "The flight times and layovers, especially the 10 hours in Istanbul airport. Buying your food on the plane was way over priced for what you get, and the quality. There was not enough change in the variety posted currency of the menu."
Nevýhody: "Not bad"
Výhody: "price. flight. comfort. convenience"
Výhody: "The price"
Nevýhody: "The mass"
Výhody: "Unfortunately, it's impossible to find a single positive thing to mention. I'd gladly pay more and not fly with them"
Nevýhody: "I took 4 flights with this airline. Each was at least an hour late in take offs and landings. Very unfriendly staff whether at the check-in or flight attendants. Incredibly uncomfortable seats (compared with same level seats with other airlines). They reminded me with outdoor vegetable and fruit markets where farmers and gypsies yell to sell their products; they charge for everything, offering nothing on a 4 hrs flight, not even water. Not sure if it is a language barrier, but they are very rude and impolite in English. I really wish there was a single good thing to say. Even the pilots are the worst i've seen. Very rough landing every single time"
Nevýhody: "They lost several passengers’ luggage including mine."
Výhody: "I like to travel always travel with KAKA"
Výhody: "good crew."
Nevýhody: "very not comfortable chairs"
Výhody: "Not worse than any other low cost airline. Check-in went smooth, planes are new and cabin personal was friendly."
Nevýhody: "Boarding was delayed due to late arrival"
Výhody: "Not worse than any other low cost airline. planes are new and cabin personal was friendly."
Nevýhody: "Boarding was delayed due to delay of other plane. Cabin was really hot"
Výhody: "I'm actually surprised about the flight. The pilot was good and I think he was a pro. For a budget airline, Pegasus was good."
Nevýhody: "We had only problems with the delayed luggages. The boarding was not on time but I don't think it's a big deal because we arrived almost as scheduled. No entertainment at all and comfort was not a priority but it's okay since it's a budget airline after all. But it would be better if they consider comfort of flyers even if it is a budget flight because flying is a serious thing and can cuase a lot of anxieties to begin with."
Nevýhody: "The none sense of explaining why I cant go on the plane ... according to there website I should have 2 stamps from the lebaniese authority on my passport one for going in and one for going out which I gladly provide them with... the responsoable for the check in at Frankfurt Airport and according to him was communicating with "pegasus Airline" in Istanbul by WhatsApp and just kept saying "those can't fly today" the funny thing he was writing in german and refuse to give me there number so I can explain the situation now the main reason why i couldn't go on the plane because I wasn't once in my life in Turkei which makes none sense according to there website I contacted them with Emails and they answered me that I should have the 2 stamps if i want to fly from Instanboul to Beirut which I already have but the haven't notice that i didnt even got ob the plane at the 1st place .... the huge amount of nobe sense, stupidity, the lying that there is no Pegasus airline office ath the airport and the 0 responsibility for there actions can provide you guys with a picture of how they behave with the customers"
Výhody: "The preorder food is good."
Nevýhody: "The flight was delayed by 45 minutes."
Výhody: "They changed my online check in into front window seats for free Was in time"
Nevýhody: "It's low cost, it arrived in time. It's ok :)"
Výhody: "Absolutely nothing"
Nevýhody: "Bad customer support, unwillingness to correct an error in the first name appearing on one of the tickets. This forced us to cancel all 5 tickets and purchase tickets for a different airline at 4 times the cost."
Výhody: "Quick flights"
Nevýhody: "Long layover in inexciting airport Long, congested lines to board planes"
Výhody: "No problems at all, everything was OK and most important, on time"
Výhody: "The seats are not narrow."
Nevýhody: "I am guessing this company does clean their aircraft only once in a while. In both of my flights between Istanbul and Amsterdam, the airplane was not cleaned off of the previous flight's trash. When I was seated in my first flight to Amsterdam, my tray had a lot of stains of food and drinks. Not a pleasant sight! In my flight back to Istanbul, I had to travel looking at a former passenger's waste, such as a used napkin tissue, stuck to the handle of the seat, and a chocolate package. I also have to say that the sinks of the bathrooms do not drain properly, so you, actually, cannot leave the place clean for the next person. All in all, this company definitely needs to work on the cleanliness of their aircraft. Thank you!"
Nevýhody: "Poor everything is poor, they are very bad specially the crew when u check in they will let u pay even for the hand baggage extras kg even if u did shopping from the duty free they will let you pay for the weight. The worst crew ever."
Nevýhody: "All they wanted was money. It was a scam. What is 8kg for a canyon? They would have charged me $75 for 5 kg! The only reason they didn't is because their system was down. They tried my credit cards and when that didn't work, they asked for cash. I never carry more than $5. There was no order in the airport and it was absolute mayhem. I went from line to line. I will never use this airline aha in! TWO hours to get my boarding pass? Anthony Gallo"
Výhody: "Seating is comfortable enough with sufficient leg space."
Nevýhody: "As there is no entertainment nor food served on board the grade has to be the minimum score. Precisely that there is no entertainment system."
Nevýhody: "the air conditioner didnt work in the plane and they took very high rate for extra bag of 180 Euro!"
Výhody: "Was first to check-in and received exit-row seat with its extra leg-room."
Nevýhody: "Exit row seats do not recline .. so could not lie-back on this overnight flight."
Nevýhody: "The flight was delayed and that's normal for them I guess .. worst cabin crew ever."
Nevýhody: "It took me two hours in line just to print my boarding pass even though I checked in online. Many of us thought we would miss the flight. Terrible customer service. I'm never flying with them again"
Nevýhody: "Ticket agent was short with us and was bothered hat she had to check us in and questioned our flight. We had a cursing drunk guy in the boarding line for 20 minutes with no staff anywhere to help the passengers he was harassing. we left the airport late and heard horror stories from many other passengers about the lack of customer service."
Výhody: "Crew was attentive"
Nevýhody: "Luggage was not put on plane, it arrived 8 hours later."
Výhody: "Delay for one 1.15 hours causes losing our connection in Istanbol,resulting waiting for another 7 hours to catch next flight.."
Nevýhody: "Respect your flights and people time.."
Nevýhody: "2 hours delay"
I like the price of the ticket. I do not like the waiting, waiting, waiting to drop off luggage. I do not like the waiting, waiting, waiting to board. I liked that the flight was on time.
Delayed more than an hour.
Staff aggressive The gate was too far
Very poor Customer service…the girl at the check in desk was horrible. her service was not even close to world standard but I think Flynass can improve and learn to treat their customers better
New airplanes - timely departure! No entertainment, this needs improvement!
Nevýhody: "The flight is delayed for two hours"
Výhody: "i need to change the date but cannot find anyone help, including either call center or flynas staff in airport"
Nevýhody: "just give me a simple way to change my flight"
Nevýhody: "Schedule. Crew"
Výhody: "The Crew members especially Magid"
Nevýhody: "People are sitting in our seats!!! This issue is on every single flight I have with FlyNas"
Nevýhody: "Always late, an they blame it on the previous flight, as if it is operated by different company"
Výhody: "Bad experience with flynas"
Nevýhody: "Saudia airplanes much better. This is the last time with flynas."
Nevýhody: "Flight again delayed , over 2 hours Complete lack of communication from the crew Once landed waited ages for the buses, once in the buses also waited ages on the Tarmack A complete disaster from start to finish And again no one to talk to no compensation Will not use these! airline ever again !"
Výhody: "Flight got delayed for an hour and they changed the craft to another airline which was super uncomfortable small and narrow seats and aircraft smells bad"
Nevýhody: "delay flight and rent another craft lion air !!"
Výhody: "So good everything was okay"
Nevýhody: "1 hour waiting for customer service to answer the call"
Výhody: "We arrived before time"
Nevýhody: "The crew were very cold, not even smiling and didn’t have welcoming spirit"
Nevýhody: "Was so hot and delay as usual with flynas!"
Výhody: "Fast flight reached before time"
Nevýhody: "The boarding time"
Výhody: "Business Class is very comfy."
Nevýhody: "Food quality. Number of business class seats."
Nevýhody: "موظف الكاونتر في الاستقبال لم يحسن اختيار المقاعد للعائلة"
Výhody: "The boarding was easy and the personnel was so nice, the flight took up early and reached before time"
Nevýhody: "The entertainment in the flight"
Nevýhody: "not delaying 2 hours"
Výhody: "The flight arrived 30 min earlier than the scheduled time."
Nevýhody: "The coffee wasn't hot enough.. No hanger available on the flight to hang clothes.. Luggage took too long to arrive to terminal."
Výhody: "The crew was very rude. They were not helpful at any stage."
Nevýhody: "Crew members should be trained properly about how to be nice in dealing with passengers."
Výhody: "Business class seats are very comfy & dinner on airplane was delicious."
Nevýhody: "They are still using busses for boarding in both Taif and in Dammam airports."
Výhody: "Departure was on time. Riyadh airport had good facilities."
Nevýhody: "During boarding, the line was held up moving passengers around. At Jeddah airport, stairs are hard for children and elderly."
Nevýhody: "Late departure and messy airport at jeddah"
Výhody: "Not anything really"
Nevýhody: "No knee room, pointy metal seat backs. Hard seats they charge for a can of soda..."
Výhody: "As mentioned above"
Nevýhody: "There was no pillow on the flight and the hostess was rude"
Výhody: "Onboarding took long time though i had reached airport at 8 pm. They didnt give me boarding pass for my second connection flight. Asked me to get it at abudhabi airport."
Nevýhody: "Ethihad Needs to train their employees."
Výhody: "Howcome i was denied travelling when i had a booked and confirmed ticket? I am asked to travel after 11 hours. For me time is equal to money. Ethihad people in abu dhabi airport terminal 3 people treated me very badly and rudely."
Nevýhody: "Please speak to airline and give me a compensation for the huge loss i had due to this ignorance from ethihad and the organizers like you.I will share my experience with my friends and all social media groups and will do everything possible to spread this bad way of managing tickets and customers."
Výhody: "Timing and convenient. No stops Professional crew"
Nevýhody: "I like Timing and convenient. No stops Or connection. I don’t like the jet its self, very old. I don’t like the the way they charge for EVERYTHING (seating, luggage, food...etc) They need to provide entertainment facilities"
Výhody: "Flight late about 30mihutes no explanation"
Výhody: "Punctuality, Cleanes, good service, great attendees"
Výhody: "Wide seats in the business, very cooperative attendances, departure and arrival on time, clean cabin and professional captain and crew."
Výhody: "Very punctual"
Nevýhody: "Everything was fine, I didn’t order any food so can’t join dge"
Nevýhody: "In business class Although only 3 out of 9 seats had passengers, there is no room for my bag, the cabin craw asked me to put my bag in economy class. When I refused she then took her bag out of the place above my seat. That was very bad as this location is paid for part of the ticket & I shouldn’t be asked to use economy class storing place."
Výhody: "Craw are professional"
Nevýhody: "No entertainment"
Nevýhody: "Flight was delayed by 6hrs"
Výhody: "Dear, I made the booking through kayak fir Ethihad flight from Abudhabi to Riyadh and after the payment I surprised that which is been operated by Flynas. If I could know from the starting then I must buy Flynas which cost 1000 SR less than Ethihad. This is really cheating !!! And I can nit accept these kind of cheating. I I wanted to escalate this matter to compensate such cheating done by Kayak."
Nevýhody: "Dear, I made the booking through kayak fir Ethihad flight from Abudhabi to Riyadh and after the payment I surprised that which is been operated by Flynas. If I could know from the starting then I must buy Flynas which cost 1000 SR less than Ethihad. This is really cheating !!! And I can nit accept these kind of cheating. I I wanted to escalate this matter to compensate such cheating done by Kayak. My number is 00966504468614 and I need quick response until I start for escalation."
Výhody: "No thing"
Nevýhody: "Late without plogize"
Výhody: "Hi they said they didn't even saw my ticket inside they r system I'm very disappointed with buy the ticket that happened for me last year and this years too"
Nevýhody: "No entertainment Untrained crew Lousy chair"
Nevýhody: "There is no way of knowing which fly Nas flight I was supposed to board. Etihad is not very good at informing the customers about partner airline check in process. I was running around the airport like a mad man trying to figure out my flight number and check in station. The airline lost my luggage and the claim process is vague. I was told I will be contacted with my claims number at the airport. Thus far I haven't heard anything from the airline. The number given goes straight to voice mail."