Nevýhody: "More storage space in business"
Výhody: "Flight time shorter than scheduled. Food good. Crew great."
Nevýhody: "Somewhat limited recent release movies compared to Emirates."
Výhody: "Amazing crew and service. My kids were well looked after in business class even though my 2 year old was a little sick. Book the cook meal was excellent and great entertainment options. Seat was enormous!"
Nevýhody: "Nothing significant!"
Výhody: "The crew was amazing"
Výhody: "Efficiency, good."
Nevýhody: "Transit time is good for way too tight"
Nevýhody: "Everything was fine."
Výhody: "Being one of the best airlines in the world, you can really go wrong with these guys. Always a good experience."
Nevýhody: "As always, economy class is getting tighter. But economy here is still better than the western airlines."
Výhody: "Cabin crew was excellent and the premium economy seat was very comfortable and accommodating. The choice of food from the variety menu was also delicious."
Výhody: "The staff is amazing and know what parents of bubs need."
Výhody: "Everything was excellent, and we even arrived 30 minutes earlier than scheduled..... super."
Nevýhody: "no problems"
Výhody: "Boarding was better handled in Singapore - but then that’s Singapore! All very smooth and French champagne served on the flight all the way home! The Kayak website is excellent and I wouldn’t hesitate to use it again - $1,000 cheaper for the flight from Moscow to Singapore than what I could get direct from Singapore Airlines! Well done Kayak!"
Nevýhody: "Food was terrible , crew were rude, there were delays due to airline problems at both ends of the flight, there was a complete lack of communication about the problems and how long the delays were going to be. Handling of missed connections was abysmal... Overall extremely disappointing."
Výhody: "Everything about this flight was top notch. The inflight entertainment, touch screen and remote controlled, was so good i was up the entire time watching movies Black Panther, Downsizing, DeathWish, Pacific Rim and listening to the wonderful library of music, i was surprised at the range of music, from uncensored rap to big band."
Výhody: "The crew and the little things like blanket, pillow, hot towels etc that is just standard. The food was great except the bread rolls Entertainment system was fantastic"
Nevýhody: "They seemed to miss a whole section with immigration cards which delayed my party of travellers when we landed. The recline of the seat is huge, great for those wo recline, not so great for the person behind them"
Nevýhody: "No entertaining at all, only old movies. The seats are very tight. There was a guy snoring during the flight keeping everybody awake. The breakfast was mediocre, just a a bun with fruit"
Výhody: "One of the best flights I’ve been on. The seats are spacious and the crew are very friendly"
Nevýhody: "Reclining seats tend to make me caustaphonic with the limited space"
Výhody: "Seats more comfortable than premium economy, staff more helpful!"
Nevýhody: "Food was ordinary"
Výhody: "Great amount of legroom in the seats we were lucky enough to be granted. Entertainment was good!"
Nevýhody: "Frantic service from crew. They seemed anxious and rushed at all times. Food was also very average."
Nevýhody: "Cabin temperature was really hot."
Výhody: "Great service and comfort."
Nevýhody: "Food was bland and breakfast availability was a joke. On any flight, passengers do not want spicy or evening meals, and having a limited amount number of breakfasts available was not amusing. The crew had done 5 rows and we were 6 row from kitchen and they had run out ."
Výhody: "business seats were excellent"
Nevýhody: "all was good"
Nevýhody: "Food not hood"
Výhody: "Fantastic flight attendants never needed anything just a 1st class job definitely a 5 star airline thanks for everything"
Nevýhody: "All good"
Nevýhody: "Boarding at Singapore airport was shocking, as we had to wait 6 hours for our flight. Rating low to the crew mainly because of the ground staff as they were not very communicative to begin with about the explanation for our delay. Only when the passengers got a bit more vocal about wanting explanations, they started giving us a bit more information. All estimated times given for boarding the flight were incorrect by a big margin! Seemed more like they were giving shorter wait time for boarding just to please the passengers, where as they were well aware of how long the wait would be."
Výhody: "Good crew service"
Nevýhody: "poor boarding arrangement. passenger did not follow the boarding group arrangement boarding the plane."
Výhody: "I liked there was entertainment"
Nevýhody: "It was an old tired plane"
Výhody: "The cabin crew are very helpful and friendly. I sat at the end of the row in the upper deck. After the gate door closed , they let me sit in the empty sit away from the toilets . During the flight they’re around with water and juices to make sure we’re dehydrated,"
Výhody: "I like the services from Singapore Airlines."
Nevýhody: "Your web site tried to charge me $90 for aisle seat, do you agree that this is a big joke or what? I have decided no use your company any more. Not sure why a great airlines like Singapore Airlines would partner with your company???"
Výhody: "friendly staff top Service top Inflight"
Nevýhody: "new aircraft, 2 x usb charging ports, 50+ movies, very quiet aircraft."
Výhody: "Crew very good as was entertainments system"
Nevýhody: "You cannot disguise the age of the 777, 30 year old design. Noisy and basic compared to 380, 350."
Výhody: "Crew was friendly and whole on ground process was efficient."
Nevýhody: "Aircraft not as clean as expected from a flight departing from their home port. Can't put my finger on it, but standards have slipped for slipped for SQ, albeit from a very high standard."
Nevýhody: "Flight delayed twice without informing us the reason, and after boarding, we waited for v long to take off also"
Výhody: "The on-board crew was polite and humble. Food served was delicious and the flight reached on time."
Nevýhody: "The flight was quite old, was a bit surprised as the route seems very busy. Our seat 36J and K interestingly had no windows. First time flew on a flight with no window row."
Výhody: "Clean aircraft. First rate and very attentive cabin staff. High Quality food and mid flight snacks. Its clear a lot of thought has gone into the making and running of this airline. My first experience and quite frankly I will fly SIA whenever possible."
Nevýhody: "Cabin was to me a little warm during initial taxi at LAX. But not overly so."
Nevýhody: "They reschudle my flight beaucase I have anxiety. It's my birthday today. I'm suppose to be in China celebrating me and my grandma's birthday right now. Apparently anxiety is something that Singapore airline are very concerned about me, that needs a doctor note to prove that I'm okey to fly. poor coummcation skill and power play"
Výhody: "1) Crew very personable and accommodating 2) Food was good 3) Arrival on schedule 4) Entertainment system provided lots of choices 5) Baggage arrived in reasonable amount of time"
Nevýhody: "1) Economy seating was cramped (long-haul flights should have more spacious seating) 2) Crying babies made flight almost unbearable 3) Process of leaving the plane took too long because only one exit door was used 4) Departure delayed by 35-40 minutes (made up in flight)"
Výhody: "Staff were awesome. given that my wife and son both had food poisoning."
Nevýhody: "But we were meant to fly on an A380. This was an A320. Nowhere near the same legroom. Less entertainment options. No USB charging."
Výhody: "The staff were helpful, once I had complained enough."
Nevýhody: "Aircraft was old, tired, and uncomfortable. The seat of my chair was not attached. There were huge comms boxes below every 2nd seat so zero legroom. Screens were so old they were unwatchable and tiny. Air Asia provides a superior service for a fraction of the price."
Výhody: "Attendants are always nice, flight is always smooth."
Výhody: "Everything else was good"
Nevýhody: "Old aircraft with tired looking seats."
Výhody: "Good seats, personal TV with movies and good shows. They gave us socks, blamkets, pillows headphones, etc."
Nevýhody: "The crew was chronically rude to me. They would skip me when handing out beverages to everyone. I was lied to and passed down the beaurocracy over issues with my Stopover Holiday packages. They lost my bags. In Hong kong, I was told the designated smoking area in the terminal was close and the steward encouraged me to go...I almost missed the flight even though I didn't even make it to where she directed me. It was not close, she was a liar. They lost my bags. They kept calling me sir despite my corrections and obvious female anatomy. They had no remorse or apologies for their errors"
Výhody: "Friendly and approachable"
Výhody: "Great staff. Aircrafts has more leg room. The food and entertainment was good as well."
Výhody: "The ground staff in Sydney!"
Nevýhody: "From the moment we checked in in Singapore there was no service. Having travelled first class and Economy before with Singapore I was very disappointed with Business class. My husband and daughter were in First Class. The service was below average to say the least - more training required from check in to on board - (in Sydney the staff on the ground went above and beyond) In Singapore it was very fake and contained no sincerity. The lounge itself was also ordinary compared to others, no Amenity kits or PJs in business class - even Virgin Australia has that! I was so excited to be travelling Singapore again given past experiences but now Im not sure I will want to fly them again."
Výhody: "Service was good, but then that's expected."
Nevýhody: "Leg room was bad... The foot rest attached to the seat in front of me kept lowering itself on its own."
Výhody: "1. Clean. 2. Punctual. 3. Coke Zero."
Výhody: "Friendly staff, new aircraft, great food"
Nevýhody: "Just some help with hand luggage"
Nevýhody: "The flight crew and gate crew were the rudest I have seen in my entire life. They acted as if they were too good to acknowledge passengers and ignored the flight attendant light and other efforts to get their attention to ask a question."
Výhody: "Seats comfortable. Entertainment was extensive. Food was good!"
Nevýhody: "Landing was rough!"
Nevýhody: "The seats were so uncomfortable , the leg space was too small ."
Výhody: "The crew was on point and did there jobs well."
Nevýhody: "The food was old fashioned and stuck in the 1960s. Having an option of Beef brisket or Salmon or two polarizing choices. I opted for the brisket and it was decent but not actually worth finishing. It was too fatty and strange tasting. Boarding in Sydney needs much improved screens and communication."
Výhody: "Crew was super nice and accommodating. Entertainment was the best selection I’ve ever seen."
Nevýhody: "It was impressive. Can’t yhink of anything."
Nevýhody: "2 hour delay sitting in Bangkok airport due to sick passengers and their luggage getting off"
Výhody: "Crew was friendly. Comfortable."
Výhody: "Crew were more friendly from Dubai to Sydney than on other Emirates flights."
Nevýhody: "Screaming kids for whole 14 hours!"
Nevýhody: "Only one thing thaar I'd suggest as an improvements would be to provide water on a mores frequently basis"
Výhody: "Information from the captain"
Nevýhody: "Serving alcohol to someone who had consumed a lot, difficult for the crew to know though."
Výhody: "Everything was great"
Výhody: "The flight certainly lived up to its reputation as being one of the nicest airlines to fly, even in being in economy. Great service, great food, great on board entertainment."
Nevýhody: "There was an incident prior to take off where a passenger in first class had to be removed from the plane. Though it’s certainly not the airlines fault that there was an issue with a passenger, they should’ve been a lot more transparent and gave us a lot more information on what exactly was going on other then “we need to go back to a special area to get this passenger off.” Couple that with the security checks to “make sure there is nothing on the plane that shouldn’t be” and very little explanation of what actually occurred, it made for a very stressful flight. Not knowing if this passenger had made any kind of threat against the plane, or safety of other passengers... etc, it was very hard to feel safe for the remainder of my trip being left in the dark as the incident occurred in first class."
Výhody: "The flight was incredibly comfortable, and Emirates reputation is well warranted. Service was impeccable and food was great. Seats were great, especially in business."
Nevýhody: "Overall business class was great, however I didn’t like the placement of the remote at my left shoulder. I hit rabdom buttons a few times and it changed the channels and I would have to re-search for the movie I was watching. Everything else was absolutely perfect."
Výhody: "Ease of checkin"
Nevýhody: "Delayed take off Delayed baggage retrieval’s"
Výhody: "Attention to detail Great Entertainment Excellent food Pilot updates on timing"
Nevýhody: "Movie channels and music could be easier to use"
Výhody: "This was operated by Qantas. Nice movie/music setup. Crew friendly"
Nevýhody: "Food plentiful but meat was tough and pretty instututional in taste. Couldn’t eat but half of any meal"
Výhody: "Nice airplane, good entertainment, good food, ontime service, pleasant cabin crew"
Výhody: "My third time with Emirates. This time on an Airbus A380 from Prague to Dubai. Simply put, wow! Everything about this aircraft and flight was outstanding, from the aircraft itself, to the crew to the in flight service and the comfort of the seat,"
Nevýhody: "Can't think of anything. Really."
Výhody: "Crew were great"
Nevýhody: "Boarding is chaotic. Why ask First and Business passengers to start boarding when all you are doing is getting them to leave their seats and stand up for fifteen minutes in front of the closed doors going out of the departure lounge?. This has happened three out of three flights and must be standard operating procedure."
Výhody: "Best airline so far for economy long haul flight, was emerites flight"
Nevýhody: "No Arabs on board but everything in Arabic, no real issues. Would have been hard for my Thai girl to navigate on her own"
Výhody: "Decent food, real utensils, free wine, excellent entertainment system, free limited wifi. Try finding that on a budget airline"
Nevýhody: "The boarding gate space was quite small and there was no separate queue for business. So you literally had to push through people who were already in the queue to board as a business class. There was no space to go around."
Nevýhody: "They didn’t have enough landing cards in English, the aircraft temperature inside was too cold, the staff didn’t close the curtains to the galley area and made noise and light while everyone is trying to sleep, our baggage came out last despite having priority tags and the boarding process from the lounge in Dubai with lifts was very combersome"
Výhody: "Service is phenomenal, comfort of the seats and in flight entertainment was fab."
Nevýhody: "Food was mediocre, but then again haven't ever had a wonderful meal on an aeroplane before!"
Výhody: "Pretty uniforms and good service: Polite, gentle, helpful"
Výhody: "They were on time and excellent service all the way. It couldn't have been better."
Výhody: "I was impressed by the professionalism!"
Nevýhody: "Chinese passengers passing gas!"
Výhody: "The plane. The thoughtfulness of the crew. My seat's location. I was lucky to be in the front center! The flight information display. Flying at night across the Tasman Sea it was as though we were stationary (apart from a little vibration as we crossed the Southern Alps). Besides, the Air Bus is so quiet (comparatively). Oh yes. One other thing: the fare."
Nevýhody: "We are vegetarians (not vegan). I wasn't keen on the chicken/fish option. But I didn't complain."
Nevýhody: "The boarding process could be more organized and more smoothly."
Výhody: "Food selection Wine not as good as usual"
Nevýhody: "Boarding was chaotic. Why usher First Class into an area make ten stand up for ten minutes before boarding?"
Výhody: "I enjoyed the meals that were provided, the comfortable seats, and all of the flight attendants were very friendly."
Nevýhody: "Headphone was taken by crew the moment plane landed."
Výhody: "Great flight, very attentive staff, gluten free meal was not very good. At all"
Výhody: "The service was the best ever. Business class: The floor plan of seating was smartly laid out with plenty of room for storage. People were not crowded together and the food and drink were 5-stars!"
Výhody: "more leg room compare with other carriers, a variety of meals to choose from for special needed people (need to pre book online)"
Nevýhody: "can't find anything to complain with"
Výhody: "Really comfortable, good service."
Výhody: "The economy was just as well served as Business Class. There were 22 different countries represented in the crew on the flight. We were served a hot meal and a cocktail. Also, had more leg room than normal. Very efficient boarding system, as well."
Nevýhody: "There wasn't anything about the flight to and from Sydney to New Zealand we didn't like."
Výhody: "I requested a blanket for my Son and was told there was none available....."
Nevýhody: "On disembarking I notice a various overhead compartments with bags full of blankets. Why was a deny a simple Blanket? This is unacceptable in an airline that praises itself to be one with the best customer services.......Bad, really bad...."
Výhody: "So comfy... Great service. Wished the flight was longer b"
Výhody: "Emirates is always excellent however the crew were not very engaging"
Nevýhody: "We fid not enjoy the close proximity of several screaming children who insisted in screaming at all hoyrs, making sleep impossible. What was concerning was the reluctance of the staff to intervene. Most disappointing as we did not have any sleep at all overnight."
Výhody: "Fantastic service all around"
Nevýhody: "Seat could have a more comfortable bottom and IFE was a bit dated"
Výhody: "seats reclined nice, movie selection great"
Nevýhody: "i didn't care for the manner in which you are charged for baggage fees"
Výhody: "The service for my granddaughters was phenomenal."
Výhody: "Entertainment was good, staff friendly and accomodating,"
Nevýhody: "Food was just ok, breakfast lacking, only given croissant and yoghurt, the angled lie flat beds are not as good as the 180 degree lie flats, would be nice to have complete lie flats."
Food should be supplied as per request. One meal option they are giving as per passenger request either vegetarian or non vegetarian. When real vegetarian people get to choose by that time all vegetarian meals are finished. Entertainment telugu movie collection is very poor. When 90% passengers are Telugu speaking there are only 2 Telugu movies whereas other language selection is more. Movies number should be based on passenger destinations
I request for vegetarian food but they are asking me what kind of food you want. Service is slow.
Nevýhody: "Everything was just great in their business class."
Výhody: "The crew was very good. Seat was comfortable."
Nevýhody: "Running water in the bathroom."
Výhody: "Another confirmation of excellent QA service."
Výhody: "Absolutely professional!"
Nevýhody: "Nothing all perfect"
Výhody: "There are very friendly"
Nevýhody: "Just continue the better services"
Výhody: "Good flights"
Nevýhody: "Qatar Airways Maharjan lounge snack Restuarant service was not great. Boarding was very inconvenient in Doha using the bus. All the rest at Zurich and in flights was good."
Nevýhody: "Lots of noisy babies / young children"
Výhody: "Crew as very helpful"
Nevýhody: "passenger seated next to are rude"
Výhody: "The crew was friendly."
Nevýhody: "The food was horrible."
Výhody: "professional and courteous staff. Food is even better than a Lufthasa flights"
Nevýhody: "All the food was terrible breakfast lunch and dinner I was sick from eating chicken I started vomiting as soon as I was on my way home , please serve better food , food tastes like factory junk , please offer cold drink and cold water or least ask if you would like ice, all the cups for the beverages was small, seating was very uncomfortable not enough room especially if you sitting next to a large person they kept elbow me and taking up my seating , I was so miserable on a 16 hours flight on Qatar to LAX , very bad experience , please do better, also staff was not friendly"
Výhody: "The Crew were excellent, friendly, professional and attentative."
Nevýhody: "We checked in seven and a half hours before this flight as we had just flown from Melbourne Australia to Qatar landing that same day at 0435am in the morning with this flight being delayed from 805 am to 12 noon then to find that we had been allocated the last row right at the toilets. Horrible."
Výhody: "The 2 trips were fantastic. From checking in to getting off the aircraft, service was a-okay."
Nevýhody: "No comment."
Nevýhody: "Be aware! "When customers purchase tickets they are paying for transportation for the specific class designated on their ticket and not for specific seat assignments. Seat assignments can never guarantee." This is what they emailed me when they did that to me on my pre-selected & confirmed seats!!"
Nevýhody: "All was well, thanks"
Výhody: "Attentive crew. Good selection of meals excellent wines"
Výhody: "seat space with leg room."
Výhody: "Qatar is awesome. Amazing service and great new planes."
Nevýhody: "All good"
Výhody: "Nice airplane, great crew."
Nevýhody: "Beef stroganoff was terrible"
Výhody: "I got free internet on this flight: sponsored by Ooredoo. You can get 8MB for free! Breakfast was good quantity"
Nevýhody: "Entertainment Oryx One, lunch quantity aswell. FPML had one tray, VJML and AVML had the same packed wrap."
Výhody: "Staff was excellent"
Výhody: "Crew were very helpful and courteous"
Výhody: "From the exceptional lounges to the cleanliness of the plane, the food options in business class and the flight attendants , Qatar Airways was excellent"
Nevýhody: "The only issue was the movie options for the Hollywood options. There should have been more newer releases for such a long flight."
Nevýhody: "Nothing it was great"
Nevýhody: "Service is always bad. This time from bag, all electronics have been stolen. It is 200$ worth things have been missing from my baggage."
Nevýhody: "The food options was bad...during my trip asked for certain meal they claim that they are out of it. I also did not like how they check you into room in Doha & Chennai way before boarding time that time could have used for shopping instead of sitting in the room."
Výhody: "outstanding crew -- particularly one flight attendant."
Nevýhody: "Length of flying time -- not airlines fault. Could be more space"
Nevýhody: "My flight was delayed almksr 3 hours...nothing more. It's very frustrating because the problem could have been avoided if they were more careful but oh well. I'm making this review very short compared to my others because I know that if I start on a rant, I won't stop. Trust me, I'll safe that for the phone call complaint I'll be making in a few hours..."
Výhody: "Cabin crew including the ground staff were awesome in providing best of its class customer service. Food and entertainment onboard was really good."
Výhody: "Thank you to wonderful hard working Crew."
Nevýhody: "I am a lacto ovo vegitarian. The meal was just vegitarian. I would have like to have an ice cream or a piece of cake."
Výhody: "Qatar has one of the best service in the world"
Nevýhody: "Nothing that I ca th think off"
Nevýhody: "Such an uncomfortable flight. Poorly organized, was a total chaos. Will never fly Qatar again!"
Výhody: "Stopover in Doha fun. The people are so friendly."
Výhody: "Service great and on time"
Nevýhody: "Lounge in Cape Town was bad."
Nevýhody: "While stay in Doha the did not give any food vochcher for 21 hours what they think no body eat in 21 hours I go to counter they refused next time I will not travel"
Výhody: "Food for kids wasn't great my kids did not eat while traveling more food choices like fruits and cereal and milk and stuff would have been much better please take a look at kids nutrition chart and popular food for kids I think need attention I have a lot food service mangament experience and own one now thanks"
Výhody: "Nothing. Despite booking Qatar Airways for both legs the transfer distance is incredibly far. Only just made connecting flight!"
Nevýhody: "Why does it take 2 hours to get all passengers on board? Why only one exit/ entry point to board/ disembark for an Airbus 440? The mist inefficient organization of passenger logistics you can imagine Hopeless airports..useless Airlines"
Výhody: "Very helpful staff both ways, an experience that we rarely see in major airlines these days. We will definitely fly Qatar airways again."
Výhody: "it was nice on the plane the guests were professional"
Nevýhody: "before boarding the officials lacked professionalism"
Nevýhody: "Transit time was too close with my connection"
Výhody: "Stewardess (Thai origin) - can't recall her name... Simi something or another... was very helpful... great experience!"
Výhody: "Website and in-flight service is quite good. Flights take-off and land on time. The crew is international and quite professional."
Nevýhody: "Onboard entertainment system is not quite good. The touch screen is not responsive and the movie selection is not very good. This is where Emirates excels."
Výhody: "Qatar Airlines was amazing food was great and the flight attendants catered to passenger needs."
Výhody: "Very nice service"
Výhody: "Overall the flight was great"
Výhody: "I will fly Qatar again"
Výhody: "The seats were comfy."
Nevýhody: "I booked through Budget Air and was initially online able to confirm seats and meals for my husband and I online with Qantas easily. Months out my flight was cancelled and I was rebooked onto a later flight that would have made us miss all of our transfers to our honeymoon on Fitzroy Island. Because I had booked through 'a 3rd party' Qantas refused to assist me. I managed to convince budget air to change our flights. We were moved to a jetstar flight from Melbourne to cairns. I had to confirm that this had occurred and go through multiple people online to reallocate seats and food options for my husband and myself again. Only my luggage allowance was carried across to jetstar and neither of our meal allowances were. When it came to online check-in with jetstar I could not check my husband in online only myself. I spoke to multiple people online who all confirmed they didn't know why or there was no problem and we should just present ID and check in in person. When we got to the airport Qantas had not transferred the e-ticket code across for my husband's booking and this is why we could not check him in online. The jetstar staff had to try to get his original booking code from Qantas. As it turned out I had to original booking code through budget Air in my hand and had to assert this information to staff. Flying back we were able to check in online fine with Qantas. Our boarding passes printed different sizes but did not present a problem when we dropped off our luggage. When we sent to check in the staff member couldn't get the smaller pass to read and my husband had to assert that he also had it on his phone. Despite all of my online conversations the aisle seat was allocated to me and not my husband who required it because of a medical condition and the flight was 30min delayed. We won't be traveling with Qantas or jetstar, or booking through budget Air again."
Nevýhody: "Flight attendant kept forgetting to turn the entertainment back on after an announcement. Flight attendant sounded unprofessional over PA Would like more snacks - savoury and sweet, instead of just savoury. Snack was not sufficient for a 3 hour flight landing at 9pm. Had to wait on plane while airbridge was brought to the plane so everyone could disembark - “they weren’t expecting the flight!!” Whole flight still waiting for luggage after 55 minutes of standing at carousel and only after 55 minutes an announcement to say handlers are tending to a departure and we have to wait another 10 minutes - a whole hour for luggage - take carry on only next time!!!! 4 flights collecting luggage from the one carousel!!"
Výhody: "Fantastic service and overall experience on my first flight on a 787 Dreamliner. Flying QF50 with Qantas from SFO to Melbourne. Slept 8 hours. Will fly down from Sydney to leave via Melbourne in the future, such a good plane."
Výhody: "Quick boarding and friendly staff"
Nevýhody: "Could not eat the in flight breakfast as both contained wheat (I’m coeliac)"
Výhody: "FLIGHT TIME"
Nevýhody: "UNCOMFORTABLE SEATS , NO SEATS FOR FAMILIES TO SIT TOGETHER"
Výhody: "Food was nice, could have been a little bigger. Staff were friendly ... well, except one lady."
Nevýhody: "expected to need the Qantas entertainment app, so didn't pick up headphones from the terminal before departure. However, it was an older plane with seat back TVs (and less choice)."
Výhody: "Despite being fully booked, the 14 hour flight was peaceful and easy. Every seat had a pillow & blanket upon embarkation, the lights were dimmed after dinner and it wasn't difficult to sleep. Staff were very friendly & accommodating."
Nevýhody: "Smallish serves of food (dinner & light breakfast) for a long flight"
Nevýhody: "The entertaimnet headset socket was faulty and I had to hold the jack in a specific way so I could hear the vocal channels. Sometimes it just dropped out all together. Tried multiple headsets but having the socket and jack on the inside of the armrest where it was so easily knocked by you leg was so incredibly stupid and made it hard to get comfortable or move position in the seat. First time I've ever seen this on a plane. Ok, so Qantas got us there safely but the inflight movies its what makes it bearable."
Výhody: "Qantas notified me in plenty of time when flight was cancelled and automatically placed me on next available flight. Customer service was good in this regard."
Nevýhody: "Flight was cancelled and rescheduled flight was delayed. Plane was noisy."
Výhody: "Staff are always amazing"
Nevýhody: "There were no headphones for in flight entertainment. Sure its only an hour long flight but still, some distraction from the turbulence would have been nice."
Výhody: "Crew were ok"
Nevýhody: "Food was awful and departed late"
Nevýhody: "Little more leg room required"
Výhody: "Singapore airline best for Australia"
Nevýhody: "The most uncomfortable chair I have even sat in, I arrived home 5 days ago and my back still hurts."
Výhody: "The service, politeness of staff, the food."
Výhody: "Mostly everything great."
Nevýhody: "Leg room for me a bit small. Dinner a bit mushy."
Výhody: "The on boarding process"
Nevýhody: "The plan was in very poor clean conditions. The seats were discussing to sit."
Výhody: "On time. Nice cup of tea and a bite to eat. Good entertainment if you have your own device (I did)."
Nevýhody: "Entertainment system.took a while to connect to and dropped out a few times."
Výhody: "Dreamliner plane"
Výhody: "Both planes were clean service was good"
Nevýhody: "Both flights delayed"
Nevýhody: "Seats very cramped with 6 children sharing seats invarea"
Výhody: "I liked the service, the friendly cabin crews. The food was good. We had a bit of turbulence on the way but all good. Thank you QF"
Nevýhody: "On this particular flight, we had to wait like 30 minutes to get our baggage. Maybe because of the rain but otherwise all was good. Thank you QF"
Výhody: "Comfy flight. The staff were really helpful."
Nevýhody: "Arrogance of the crew"
Výhody: "I liked everything from crew to the plane"
Nevýhody: "Arrogance of the crew"
Výhody: "Smoothed on time. Flight attendants not tired and grumpy"
Výhody: "Entertainment system had a good selection of tv. Pity the sound was affected by poor maintenance."
Nevýhody: "Jack port for sound system damaged again. Horrible pullled pork sandwich. B737 is horribly uncomfortable to fly as it is too narrow especially where the seat is level with a fuselage rib. A330 is much better."
Výhody: "Good service"
Nevýhody: "Business class seating is not of international standard. Time to put upgraded accommodation in business class on this sector. I will not be flying this sector again with Qantas."
Výhody: "I was accommodated excellently as I required wheelchair access and ease and comfort as I was recovering from major surgery. The return seating in upper level was most appreciated . A big thanks to the cabin crew especially Oscar."
Nevýhody: "When I originally had to call to organise seating requirements and wheelchair access, I was in hold for 1.5 hours before I spoke to someone ."
Výhody: "Professional efficiently run airline, end to end."
Nevýhody: "As always for any airline it wouldn't hurt or cost much more if the food serves were just a little bigger,"
Výhody: "I had a nose bleed (a side effect of treatment that I had), and although it wasnt causing me great distress, a crew member noticed it and slipped me a few extra tissues without making a fuss about it. That was very much appreciated."
Výhody: "Good cabin crew"
Nevýhody: "Late again"
Výhody: "Complimentary healthy food, iPads, smiling staff"
Nevýhody: "The wait time for checked baggage in Melbourne was unacceptable ... 45minutes. This is disgraceful in comparison with other countries. It adds a significant delay to overall journey time."
Výhody: "Good meal - pasta"
Nevýhody: "Expensive flight"
Nevýhody: "I didn't have a seat for good 2 hours from the time I boarded & was hoping that I might have been compensated in some way"
Výhody: "Not much - everything was below average Q Meal worked - the miso salmon was good. shape the breakfast was almost unedible - uncooked bacon, gooey egg stuck to side of container - mushy potato cake soaked by the fluid from the tomato - you would think they would get it right after 20 years!"
Nevýhody: "broken tables and damaged seats ( electrical cords lose) they give you a menu and have no pre-dinner drink service don't ask for a drink after meals have been served - you won't get it too much service to ask for snacks after six hours - the staff eat them and give you their vegetarian sandwiches, then other crew try to say no that's not true - one of them is lying seats are tight - especially if you are 188cm tall. they throw all the cooked mid flight snacks out after three hours of being in the oven yet they don't walk up and down the isle and offer them to you. Yeah right - 23 staff eat them themselves. same movies and TV - I do a flight every month and its always the same with maybe one or two new movies added unloading oversize in LAX - give yourself at least 1.5 hours - they are slow and inefficient. Unloading in Melbourne was ok but bags took for ever. Wish they would go to Beijing or Shanghai and see how it is done in less than 15 minutes from docking. United/Delta is looking good at this stage"
Výhody: "I have a nut allergy and there are no nut free meal options to select prior to my flight. Worse still the attendants didn't bother to check the meal ingredients, something that was offered to me by the budget airline Fly Dubai."
Výhody: "Didn't eat anything over airline food as it was my 3rd flight to get home to Melbourne"
Výhody: "Great service, great food"
Výhody: "Friendly, helpful and professional crew which which always makes for a better overall experience."
Nevýhody: "The crew seemed to have to spend much of their time as IT consultants assisting with iPads."
Nevýhody: "Five hour delay due to faulty maintenance at LAX. Pilot (rightly) refused to fly until maintenance work correctly completed. Plane then diverted to Brisbane to change crew, en route to Melbourne."
Nevýhody: "The plane was freezing cold even with multiple layers and a blanket"
Nevýhody: "Airline just assumed we had access to phones and Internet and the know-how to be able to download the Q app for entertainment. We didn't and we had read the inflight magazine (old, tired and boring) on the flight on our first leg from MEL-SYD."
Výhody: "Got away on time"
Nevýhody: "No wifi on board or entertainment"
Nevýhody: "Food and cramped seats"
Nevýhody: "Food, seats, crew"
Výhody: "Entertainment system was good as usual"
Nevýhody: "No food on plane due to issues after extended delay Woke up 4 1/2 hours before flight due to land with a frozen orange juice and a muffin. Too much wind to land and a final vomitus landing. Not the best."
Was misdirected twice, also as a side note, RBC Avion rewards visa has the worst customer service when you need them. Switching cards as soon as I use all my points
Výhody: "Pilot's landing was top noch."
Nevýhody: "During boarding there was a crowd with no possibility to maintain social distance. Crew should have given propper instructions to avoid that."
Nevýhody: "Not much leg room on economy class. 200 $ extra makes the trip better"
Nevýhody: "Connecting flight wss unreasonably late and they lied about luggage being loaded onto the flight. One of the bags is completely missing in the system. Waste of time and too much trouble"
Výhody: "Turkish Airlines rocks! Great food and great service.."
Nevýhody: "Boarding was late and the line was unruly. Paths for boarding were marked but once a crowd forms it's impossible to see."
Nevýhody: "Flying out of the Istanbul airport was horrible."
Nevýhody: "Narrow space between seats"
Výhody: "MOST OF THE MEALS ARE VERY GOOD EXCEPT PASTA DISHES."
Nevýhody: "PASTA DISHES ...MAIN AND SNACK ARE TRULY BOTTOM OF THE BARREL. TASTELESS JUNK. WHY NOT FIND SOME OTHER DISHES IF YOU CANNOT MAKE PASTA EDIBLE"
Výhody: "Timeliness of flights. 3 of 4 planes modern and well appointed! VERY good food."
Nevýhody: "Good plane. Comfortable seats and entertainment system."
Výhody: "Meals were delicious and Cheese sandwich and muffins were served at request after the meals were served."
Nevýhody: "Comfort of the seats."
Výhody: "Flight was good"
Nevýhody: "There should be more snacks during the long flight. Only one item was available and it was located in the rear of the plane. It was difficult for senior citizens to avail this service."
Nevýhody: "The crew blocks economy passengers from moving forward until all of first class has left. No other airline does this and its really annoying"
Nevýhody: "Food was below expectation No TV or entertainment"
Výhody: "I liked the overall plane journey."
Nevýhody: "Flight was delayed which caused us to miss our connection flight."
Nevýhody: "Everything was great. Got upgraded to first class"
Výhody: "Comfort, food, staff, everything"
Výhody: "The few and very rarely seen employees are not even willing to listen to our questions let alone help us, Ican for sure say in 1 out of 10 wotkers there was only one that was willing to help And did let the one that helped us know I and my co travelers apriciated her or him to me there was one girl who offered me help after I cried because I thougth I would miss my flight to houston. I told her tgank you a 1000 times."
Nevýhody: "Every thing Lack of help Lack of infirmation Lack of annoucement of next step Lack of a simple WIFI so I could let someone know what is happening to me There was no airport free wifi This turkish airline have now lost me as a customer unless I am traveling to somaliya where no other airline goes Bye bye Turkish air I am deeply disappointed at the lebel of the airport serveses For that reason I am done dealing with it and I will let this known to my friends and Family so they also stop doing bussniss with this airline It it my new mission now to stop anyone flying turkish air because of customer serves ... I just glad my horrifying experiance is over and I am home now Thanks for askiking me how was my flight"
Výhody: "There were extremely strong turbulences with no announcement before or/and no explanation afterwards. Passangers were strongly uncomfortable and scared"
Nevýhody: "Explanation was the minimum expected and absolutely required"
Výhody: "Very comfortable flight overall and good lie flat seats. All but one flight attendant were nice and helpful."
Nevýhody: "There was one female crew member who was a bit rude and unpleasant. Not once did she even smile when interacting with us. The rest of them were very nice. Would have liked more variety in entertainment and food/drinks."
Výhody: "The in-flight entertainment was good and the flight attendants were very nice. They offered us small sandwiches and drinks during the flight so it was comfortable to fly with them."
Nevýhody: "You need to buy a visa if you want to enter the country and they only accept USD, Euros or GBP. The only currency exchange is on the other side of passport control so you have to use one of the ATMs and they only give you $100. The staff is unprofessional and seems clueless when you ask them for help. The kiosks are a nightmare and working with them is worse than working with the people. They freeze, and glitch and many of them just flat out don't work. Probably one of the worst airports I've ever been to."
Výhody: "Friendly and attentive crew and quality of food and beverages served"
Nevýhody: "Edinburgh boarding gate was changed 3 times and the flight was delayed"
Výhody: "The seats were okay and entertainment was okay. But other than that -"
Nevýhody: "Don't sit in row 27. You will be the last people on the plane served...unfortunately that means that the row behind gets food about 45 min before you do. And overall - it took about 4 hours to get our first meal."
Nevýhody: "poor to non existence service in economy class. all crew up front with zero crew In back."
Výhody: "Crew accommodated at seat change so I had a space between me and the next passenger and I got a row seat."
Výhody: "Service, food and programming"
Výhody: "I liked the fact that I was not bothered by any background sounds while listening to a movie on the Turkish Airlines headphones. The crew was very nice, and the food was fantastic."
Nevýhody: "The boarding process was a bit unorganized and took a long time as a result."
Nevýhody: "Toward the end of the flight it was very hot. I didn't like that there were no AC controls at your seat"
Nevýhody: "Two hours delayed, missed my connection flight. Very poor if any communication from crew to passengers. Although I had a business ticket, I was provided with no service for two hours from boarding to take off. Not even a glass of water. Thank you Turkish Airlines."
Nevýhody: "Arrived 30mins late; flight full and cramped"
Výhody: "They should inform layover passengers about getting their visa for free hotel accommodations."
Výhody: "Decent entertainment system, reasonably priced in-flight wifi, decent food and friendly accommodating staff."
Nevýhody: "Boarding process can be a bit chaotic, but they do well to organize it by groups or seats/rows, so still miles better than any US carrier."
Výhody: "A lot of food and drink, toothbrush, slippers, etc."
Nevýhody: "The first leg of my trip had a tiny, cramped airplane for 10 a plus hour flight."
Výhody: "The entertianment and food was excellent."
Nevýhody: "The cabin crew seemed like they were on drugs. They gave us food and collected the trays 2 hours later. First time ive ever experienced this with turkish airlines."
Výhody: "The speed in which the aircraft was boarded and the refreshments given quickly"
Nevýhody: "The lack of order and last minute information not being given"
Výhody: "Very professional. Spacious seats."
Nevýhody: "Wait at Ataturk airport on passport control."
Výhody: "The service/ time schedule was correct/ the cleanliness/ the cabin crew were perfect"
Nevýhody: "Nothing is bad as every detail from the flight was awesome"
Nevýhody: "We travel very frequently and each time the food same (meatballs) And the air conditining is terrible."
Výhody: "EverThing was excelentní bit doménových s feet smetl hořické"
Výhody: "Very professional and forthcoming crew, nice food, good choice of entertainment."
Nevýhody: "A bit older plane with very weak (invisible in light) entertainment system monitors, yet clean and well maintained."
Výhody: "good food, nice attendants, comfortable seats, good pillows"
Nevýhody: "no wifi"
Výhody: "Prague airport is nice. Food is good. Boarding was on time and prompt."
Nevýhody: "Entertainment on board was poor. No power outlets."
Výhody: "One of the best airlines I've ever flown. Would definitely recommend."
Nevýhody: "Didn't like my 11 year old have to sit 15 hrs with some stranger Turkish airline very nad with outing family together even you reserve in advance still they mess your sits and I seen so many family was making same complaints of family are with same last name don't take rocket science to keep them together and also veryyyyyyyyyy boarding no one in line it's like fish market"
Výhody: "I like the accessories that came with coach... was not quite expecting that."
Nevýhody: "There was a male flight attendant that was soo nice. Made me feel more comfortable."
Výhody: "The flight was smooth, the crew was great, as was the food. I am never comfortable sitting on a plane for 9 hours. The overall experience was very positive."
Nevýhody: "Crsmp seating,"
Výhody: "Entertainment channels were good. No leg room. Food was really bad. Okay 5.2"
Nevýhody: "By far Turkish Airlines has the least amount of leg room available on an international flight (coach class) that I've ever traveled . . . and I'm saying that as a career pilot. If you are over 6' tall, you will be in agony on any flight that crosses the pond (I traveled on their Airbus A330 and Boeing 737 . . . same story). My tailbone was pegged to the back of my seat, yet my knees were still smooshed into the seat in front of me. I was absolutely miserable. I ended up standing in the back next to the toilets for over 2.5 hours of the 10 hour flight because that was more comfortable than sitting in this cattle car."
Výhody: "The flight was overbooked and our seats were already taken. We had to wait 20 minutes for the crew to find another solution. Eventually they found a solution and they were kind. Yet we would have preferred to find our seats in the first place"