My seat wasn’t comfortable enough even though I paid for it. Seafood menu wasn’t good. I was left hungry throughout my flight because I cannot eat a lot of stuff :( overall it was a pleasant flight. Passengers are pretty well behaved and less noisy compared to Cathay Pacific. There are no toilet seat papers.
serving food w.ith heavy air tubulance is not advisable especially with hot drinks. Late serving may irritate some passengers but food can wait and safety of the crew is more important..
Výhody: "the crew is fine. The seat was OK standard."
Nevýhody: "Food was not good on my way back to L.A. Food was no flavor, pork cut up way too big, prefer having small piece of meat soaked up flavor sauce."
Nevýhody: "Raise the cabin temperature"
Výhody: "Flight time shorter than scheduled. Food good. Crew great."
Nevýhody: "Somewhat limited recent release movies compared to Emirates."
Výhody: "Crew will try there best to help you in anyway"
Nevýhody: "Missed my connection so lost bags . Took 2 days for them to get to me."
Výhody: "The crew was amazing"
Výhody: "The food selection, there is several pre-order meal based on diet or your religion"
Nevýhody: "The seat pitch at least 33""
Výhody: "Food was good"
Nevýhody: "Boarding was just ok, but departure delayed by half hour. Seats were really poor. Zero comfort.. felt like sitting on a cramped park bench. Entertainment system is ancient. Can't see and can't listen properly. Didn't expect this type of horrible aircraft from Singapore Airlines!"
Nevýhody: "Very tight space"
Výhody: "Friendly staff Good customer service"
Nevýhody: "There was nothing i dislike"
Výhody: "the boarding, the attention to detail exactly how i remembered Singapore Airlines from many times i travelled."
Nevýhody: "The food was disgraceful, the entertainment, the quality of the movies was poor.."
Výhody: "The cabin crew were fantastic. Food was abundant. Most boarding systems worked well. Choosing seats was confusing on website so we were allocated seating. The newer planes had a fantastic touch screen entertainment system. The seats on the newer planes were much more comfortable and roomy"
Nevýhody: "The small seats are squishy on the older planes. The entertainment system on the older planes were dated and difficult to use. I felt sick after the flight to UK but felt fine coming home after one long flight on a newer plane."
Výhody: "Friendly Staff. Very nice Meet and Greet Comfortable travel. Meals were tasty."
Nevýhody: "Flight was late due to the eternal airtraffic mess at suvanabhumi whenever it rains"
Výhody: "Movies selection was great."
Nevýhody: "Food and comfort were not as great as I thought they would be. Not bad, but not worthy of the brand Singapore airlines."
Nevýhody: "Older plane not so comfortable for a long flight. Movies, not much choice and far away from seat."
Výhody: "Espresso coffee, champagne, crew, headphones"
Výhody: "So good to get on a flight where I can fit in the seats..."
Nevýhody: "When refreshments were being served they did so in a hurry for some reason and missed passengers including myself. We had to call for an attendant to serve the refreshments who seemed a little annoyed at that."
Výhody: "Excellent crew"
Nevýhody: "My seat was very hard"
Nevýhody: "Seats were uncomfortable, derive very ordinary staff unhelpful seat allocation system requires improving ! Extra cost from economy was not worth it !"
Výhody: "Everything SIA stood for, we experienced it, despite the unfortunate delay which the ground crew couldn't have done much about."
Nevýhody: "Unfortunate delay caused by technical issues. I'm just glad we found it on the ground, instead of in the air. But the delay was REALLY long."
Výhody: "Great service"
Výhody: "Staff worked very hard and were very helpful."
Nevýhody: "The staff were run off their feet trying to help the families with babies and toddlers. The flight was not pleasant because of the crying and screaming children around us."
Výhody: "I liked the space I had to stretch out, 3 seats to myself in economy enabled me to get some solid sleep between meals. The crew werebalways very polite and friendly."
Výhody: "The crew on this flight we amazing had a great flight Thank You"
Výhody: "Even though the flight was just 45 mins, the crew were able to pop out a beverages round"
Nevýhody: "Nothing to mention, all was good"
Nevýhody: "This flight is on an old plane. The entertainment system was dated and the seats didn't recline properly. Food wasn't very good and they offered a very limited selection considering it is a 7-hour flight. Not worth doing Singapore Airlines business class for this leg."
Výhody: "New plane"
Nevýhody: "Nothing in particular"
Výhody: "Classy cabin staff"
Výhody: "The attendants are pleasant to the eye, thats about it."
Nevýhody: "I heard so many good things and was left disappointed. The service from staff try to help and be nice but some of them do not care at all, things like too busy to bring a beverage etc was a tad annoying. dont know if i will use them again"
Výhody: "Entertainment even in economy class was excellent -- tons of movies, games, etc. Cabin crew were friendly. Bathroom was very large."
Nevýhody: "In economy, seating was incredibly tight (very little legroom) and at least in my seat, very little reclining. For a 14 hour flight through the night, it made it very difficult to actually get any rest. Food was OK."
Nevýhody: "Seats were bit hard without proper head rest.entertainment kiosk was not working."
Výhody: "The crew was really great, so friendly and accommodating. I wasn't able to order a vegetarian meal ahead of time, but they still gave me one on board when I asked. There was an amazing selection of movies and they refilled my drinks without even asking. I would recommend this airline to anyone traveling to Asia."
Výhody: "Overall just a really great experience."
Nevýhody: "Nothing negative to report."
Výhody: "clean aircraft and friendly cabin crew"
Nevýhody: "uncomfortable seats, average meals, poor infotainment selection"
Výhody: "Crew and boarding were efficient"
Nevýhody: "Choice to have meal immediately after takeoff or just before landing. I chose to have it just after take-off but didn't expect not to have any breakfast. Not fun leaving the plane hungry."
Nevýhody: "cramped uncomfortable seats freezing cold"
Výhody: "On time. Attentive crew."
Nevýhody: "Old TV screen that was difficult to see. Looked like it was from 1990. Limited movie selection."
Výhody: "New plane"
Nevýhody: "Food served 40 min after special meals"
Výhody: "The staff were great, very efficient."
Nevýhody: "I asked to be placed in a seat as close to the front as possible as I suffer from motion sickness in the back of the plane. I was placed in the back row all the way to my destination and all the way home. I vomited 8 times and felt very sick. I did notice that there were many seats available in the front of the plane but they are never given out as women with babies and children always get them and then single travellers like myself are made sit in the back. I travel a lot, I usually fly Qantas and they are very good at providing seats closer to the front. I will be reluctant to fly Singapore Airlines again due to the fact that they were not accommodating at all."
Výhody: "Seating space was very good. Meals terrific"
Nevýhody: "the gates the time intervals and the connections..."
Výhody: "The graciousness of sraff, entertainment options, cleanliness of the aircraft. Always willing to make adjustments to accommodate."
Nevýhody: "Its unfortunate that your staff sometimes do not get treated with the respect they deserve from a guest"
Výhody: "Everything about this airline was great. It would be impossible to go hungry on this airline. Half the time I can't get a bag of peanuts on a 6 hour flight. On Singapore airlines someone was always there to accommodate you. Best service I've had yet. Highly recommend this airline!"
Výhody: "Customer service , crew was nice"
Nevýhody: "Food was terrible out of MEL.. Didn't have any choice at all.. Tasteless , should improve"
Výhody: "Singapore is #1 in my books. So glad I could get on their airline. The flight was super. The economy cabin was really nice and comfortable. I especially liked all the adapter plug outlets to power my equipment. I just can’t say enough good things about the cabin crew. The Stewardess were very attractive in their uniforms and make-up, not like the old maids United and American has. The cabin crew were extremely helpful and nice. The service was impeccable. The meals were actually pretty good. Course all the alcoholic drinks available was nice. A person could get wiped out pretty easy if not drink responsibly. But not a good idea to drink much cause of the aftereffects after the flight."
Nevýhody: "The headset ear plugs left a lot to be desired. I need to bring my own good set to enjoy the vast selection of music and shows available. My number 1 complaint was the outside row seat armrests would not move up. This makes getting out of the seat into the isle much more difficult than it has to be. Why does it have to be stationary?"
Výhody: "Supportive to my family needs traveling with 2 babies"
Nevýhody: "I was offered an upgrade to 1st class, but not to my wife, I m thankful but had to decline the upgrade. I was hoping for more courtesy for an upgrade to us both as traveling couple rather than to one only"
Nevýhody: "The seats were so uncomfortable , the leg space was too small ."
Výhody: "The flight was on time and the crew was nice."
Nevýhody: "The entertainment options and food were outdated and very much unpleasant."
Výhody: "Loved the spaciuos seats and great leg room. Food superb!"
Nevýhody: "Annoying passenfer who peobably drank too much"
Nevýhody: "Delays boarding meant we were almost 30 mins late arriving in Wellington. Cramped seats on Qantas 737 plane"
Výhody: "The servoce was as usual very good."
Nevýhody: "Hardly anything to criticise in relatively short journey."
Výhody: "ICE Rock solid, at least from SFO-DXB and vice version and its variation in different movies, songs"
Nevýhody: "Economy response -- Pressing the button takes a lot of time. Collection of shawls/earphones -- Please wait for the plane to finish its flight."
Výhody: "I love the positive and can-do attitude of your crew"
Nevýhody: "A 4 year old banging on the back of my seat"
Nevýhody: "Food Poisoning"
Výhody: "I was upgraded to business class. Very nice"
Výhody: "My third time with Emirates. This time on an Airbus A380 from Prague to Dubai. Simply put, wow! Everything about this aircraft and flight was outstanding, from the aircraft itself, to the crew to the in flight service and the comfort of the seat,"
Nevýhody: "Can't think of anything. Really."
Výhody: "entertainment is great."
Nevýhody: "food is the same as last flight."
Výhody: "Food, entertainment and timely flights"
Nevýhody: "Very poor planning/organizing , as we starved after boarding the a plane because of the bad time management of the food service We also boarded very late in Abu Dhabi"
Výhody: "The flight was excellent and the service was awesome I can say that I liked the flight and it was comfortable Thanks flydubai"
Výhody: "Total service extended was very nice"
Nevýhody: "The seat was broken and wouldn't recline. Very uncomfortable 8+ hours"
Nevýhody: "Seats could’ve been a little more comfortable. Maybe I’m spoiled by traveling the A380 more."
Nevýhody: "The seats in business are flat but at an angle; this actuallty makes quite a difference for comfort."
Výhody: "Service is phenomenal, comfort of the seats and in flight entertainment was fab."
Nevýhody: "Food was mediocre, but then again haven't ever had a wonderful meal on an aeroplane before!"
Výhody: "i liked everything on the trip. it was great. gulalai"
Nevýhody: "Very late. Caused us to miss outlet rental car. Left us stranded at the airport."
Výhody: "Good Flight."
Nevýhody: "They changed the seats without asking."
Výhody: "Food was good"
Nevýhody: "Boarding is complicated . They didn't allow cabin baggage and laptop bag together. Only 1 is allowed"
Výhody: "Nice crew"
Nevýhody: "Not enough space to sleep .. ppl infront put their chairs ally's the way back n I could barely move"
Výhody: "Food and drinks"
Výhody: "Everything i mean whats there not to like ?"
Výhody: "Always my number one airline."
Výhody: "I flew Emirates for the first time. You guys rock. The stewardesses very quick to help with their smiley faces. The Asian vegetarian meal was okay."
Nevýhody: "Why did I not fly with you guys before???"
Výhody: "It was a great experience...nicest airline I've ever flown. The cabin crew was attentive and accommodating and being a vegetarian I found they had many options for my dietary requirements."
Výhody: "more leg room compare with other carriers, a variety of meals to choose from for special needed people (need to pre book online)"
Nevýhody: "can't find anything to complain with"
Výhody: "Generally good standard, nothing to sit about but there was a selection of recent and older films and TV, OK food and fairly comfortable seats."
Nevýhody: "While the food was ok, there were some odd omissions from the vegetarian meals that sometimes made them seem smaller or worse value compared to the non-veggie options. Still better than I've had on some other airlines though."
Výhody: "Nice experience happy"
Nevýhody: "Leg room little short"
Výhody: "Pleased with everything."
Výhody: "Efficiency and friendly crew"
Nevýhody: "Food and the seats were not cleaned properly as well as well as the safety instruction booklets were dirty."
Výhody: "The food and care was great."
Nevýhody: "Well Emirates left me 1 day in Boston and it wasn't my plan...Also Emirates front desk clerk tell my boyfriend he smell very hard to alcohol and maybe couldn't go in the flight and he didn't drink any alcohol."
Výhody: "I liked the fact that is finished"
Nevýhody: "The staff in the airport. The fact that even though i booked and checked in before and had my printed boarding pass. I reach the airport and was told. The flight is full. Next day you fly"
Nevýhody: "Filthy bathrooms. Food service slow and erratic. Too hot."
Výhody: "This flight was so good, I did not want it to end! I will choose to fly Emirates any chance I get."
Výhody: "Huge variety of inflight entertainment, food was good, unlimited free drinks, comfortable seats"
Nevýhody: "i didnt have monitor in front of me"
Nevýhody: "Dirty planes, horrible attitude of cabin crew and bad food. They also forgot to serve me my special meal and then in the end just gave me some junk since they didn't have the special dietary meal on board."
Food should be supplied as per request. One meal option they are giving as per passenger request either vegetarian or non vegetarian. When real vegetarian people get to choose by that time all vegetarian meals are finished. Entertainment telugu movie collection is very poor. When 90% passengers are Telugu speaking there are only 2 Telugu movies whereas other language selection is more. Movies number should be based on passenger destinations
I request for vegetarian food but they are asking me what kind of food you want. Service is slow.
Nevýhody: "Everything was just great in their business class."
Výhody: "I couldn’t eat the chicken for lunch, and I told the crew to change it for me and bring the vegetarian, but nobody brought anything. I was starving until the next meal."
Nevýhody: "Take out the chicken sausage from your menu"
Výhody: "The crew was very good. Seat was comfortable."
Nevýhody: "Running water in the bathroom."
Výhody: "Another confirmation of excellent QA service."
Výhody: "Absolutely professional!"
Nevýhody: "Nothing all perfect"
Výhody: "There are very friendly"
Nevýhody: "Just continue the better services"
Výhody: "Good flights"
Nevýhody: "Qatar Airways Maharjan lounge snack Restuarant service was not great. Boarding was very inconvenient in Doha using the bus. All the rest at Zurich and in flights was good."
Nevýhody: "Lots of noisy babies / young children"
Výhody: "Crew as very helpful"
Nevýhody: "passenger seated next to are rude"
Výhody: "The crew was friendly."
Nevýhody: "The food was horrible."
Výhody: "professional and courteous staff. Food is even better than a Lufthasa flights"
Nevýhody: "All the food was terrible breakfast lunch and dinner I was sick from eating chicken I started vomiting as soon as I was on my way home , please serve better food , food tastes like factory junk , please offer cold drink and cold water or least ask if you would like ice, all the cups for the beverages was small, seating was very uncomfortable not enough room especially if you sitting next to a large person they kept elbow me and taking up my seating , I was so miserable on a 16 hours flight on Qatar to LAX , very bad experience , please do better, also staff was not friendly"
Výhody: "The Crew were excellent, friendly, professional and attentative."
Nevýhody: "We checked in seven and a half hours before this flight as we had just flown from Melbourne Australia to Qatar landing that same day at 0435am in the morning with this flight being delayed from 805 am to 12 noon then to find that we had been allocated the last row right at the toilets. Horrible."
Výhody: "The 2 trips were fantastic. From checking in to getting off the aircraft, service was a-okay."
Nevýhody: "No comment."
Nevýhody: "Be aware! "When customers purchase tickets they are paying for transportation for the specific class designated on their ticket and not for specific seat assignments. Seat assignments can never guarantee." This is what they emailed me when they did that to me on my pre-selected & confirmed seats!!"
Nevýhody: "All was well, thanks"
Výhody: "Attentive crew. Good selection of meals excellent wines"
Výhody: "seat space with leg room."
Výhody: "Qatar is awesome. Amazing service and great new planes."
Nevýhody: "All good"
Výhody: "Nice airplane, great crew."
Nevýhody: "Beef stroganoff was terrible"
Výhody: "I got free internet on this flight: sponsored by Ooredoo. You can get 8MB for free! Breakfast was good quantity"
Nevýhody: "Entertainment Oryx One, lunch quantity aswell. FPML had one tray, VJML and AVML had the same packed wrap."
Výhody: "Crew were very helpful and courteous"
Výhody: "From the exceptional lounges to the cleanliness of the plane, the food options in business class and the flight attendants , Qatar Airways was excellent"
Nevýhody: "The only issue was the movie options for the Hollywood options. There should have been more newer releases for such a long flight."
Nevýhody: "Nothing it was great"
Nevýhody: "Service is always bad. This time from bag, all electronics have been stolen. It is 200$ worth things have been missing from my baggage."
Nevýhody: "The food options was bad...during my trip asked for certain meal they claim that they are out of it. I also did not like how they check you into room in Doha & Chennai way before boarding time that time could have used for shopping instead of sitting in the room."
Výhody: "outstanding crew -- particularly one flight attendant."
Nevýhody: "Length of flying time -- not airlines fault. Could be more space"
Nevýhody: "My flight was delayed almksr 3 hours...nothing more. It's very frustrating because the problem could have been avoided if they were more careful but oh well. I'm making this review very short compared to my others because I know that if I start on a rant, I won't stop. Trust me, I'll safe that for the phone call complaint I'll be making in a few hours..."
Výhody: "Cabin crew including the ground staff were awesome in providing best of its class customer service. Food and entertainment onboard was really good."
Výhody: "Thank you to wonderful hard working Crew."
Nevýhody: "I am a lacto ovo vegitarian. The meal was just vegitarian. I would have like to have an ice cream or a piece of cake."
Výhody: "Qatar has one of the best service in the world"
Nevýhody: "Nothing that I ca th think off"
Nevýhody: "Such an uncomfortable flight. Poorly organized, was a total chaos. Will never fly Qatar again!"
Výhody: "Stopover in Doha fun. The people are so friendly."
Výhody: "Service great and on time"
Nevýhody: "Lounge in Cape Town was bad."
Nevýhody: "While stay in Doha the did not give any food vochcher for 21 hours what they think no body eat in 21 hours I go to counter they refused next time I will not travel"
Výhody: "Food for kids wasn't great my kids did not eat while traveling more food choices like fruits and cereal and milk and stuff would have been much better please take a look at kids nutrition chart and popular food for kids I think need attention I have a lot food service mangament experience and own one now thanks"
Výhody: "Nothing. Despite booking Qatar Airways for both legs the transfer distance is incredibly far. Only just made connecting flight!"
Nevýhody: "Why does it take 2 hours to get all passengers on board? Why only one exit/ entry point to board/ disembark for an Airbus 440? The mist inefficient organization of passenger logistics you can imagine Hopeless airports..useless Airlines"
Výhody: "Very helpful staff both ways, an experience that we rarely see in major airlines these days. We will definitely fly Qatar airways again."
Výhody: "it was nice on the plane the guests were professional"
Nevýhody: "before boarding the officials lacked professionalism"
Nevýhody: "Transit time was too close with my connection"
Výhody: "Stewardess (Thai origin) - can't recall her name... Simi something or another... was very helpful... great experience!"
Výhody: "Website and in-flight service is quite good. Flights take-off and land on time. The crew is international and quite professional."
Nevýhody: "Onboard entertainment system is not quite good. The touch screen is not responsive and the movie selection is not very good. This is where Emirates excels."
Výhody: "Qatar Airlines was amazing food was great and the flight attendants catered to passenger needs."
Výhody: "Very nice service"
Výhody: "Overall the flight was great"
Výhody: "I will fly Qatar again"
Výhody: "Swiss doesn't"t always have comfortable planes but this one was super comfortable"
Výhody: "The crew was super friendly and attentive. Best in flight service I have received in a long time."
Nevýhody: "The plane doesn't have usb ports to charge the phones, and as there are no screens or anything else, make sure you bring your battery pack."
Výhody: "Everything was comfortable."
Nevýhody: "I can't think of anything."
Výhody: "Crew was great. Comfortable seats. Grateful they held the plane when we had a late arrival in Zurich"
Nevýhody: "Swiss generally should be more helpful/accommodating with transfers - especially at mammoth airports like Zurich. We had 10 minutes to transfer - and my mother requested wheelchair support, which never came. Just a disaster in that regard."
Výhody: "Crew was great. Seats were uncomfortable. No air. It was extremely hot."
Výhody: "Crew was great, food was great, timing was great! (Got to LAX about 45min prior to scheduled arrival), however seats are very narrow!! Good enough for a short (2-5 hour) flight but definitely not for a transatlantic one!"
Nevýhody: "Everything great but the seats..don’t expect too much of a leg room in the 777 Boeing...unless you get the exit row in economy or you book a business class!"
Výhody: "Crew was fantastic"
Nevýhody: "Boarding was delayed by 30 minutes. May have been beyond the crew control."
Výhody: "The seat was much better than other airlines' economy seats. Great food and lots of it. Excellent attendants. Zurich is the best planned airport for changing to next flight. I'm going to try to use Swiss as often as I can."
Nevýhody: "Free Wifi."
Nevýhody: "Flight was delayed an hour so we were rebooked. Spent extra day in Zurich, and missed our hotel reservation in San Francisco. San Francisco was not our final destination. We had to fly for more than 24 hours in one day(time change). We missed part of our family function. It's been an exhausting trip"
Výhody: "The food was decent and on board entertainment was pretty good."
Nevýhody: "The boarding experience was terrible. We bought new lightweight International sized carry-on bags for our family of four and packed extremely light to keep each of bags under the 8 kg weight limit for carry-on bags. The crew required us to check them anyway! So incredibly annoying."
Výhody: "Exelent Crew, great food and service I really like Swiss airlines. The best so far!!! Thanks"
Výhody: "Really good flight. Clean,on time, efficient. Early arrival even"
Výhody: "האוכל והשירות מצוינים והטייסים מצוינים"
Nevýhody: "מקום ישיבה צפוף מידי"
Výhody: "Swiss quality, punctuality and reliability."
Nevýhody: "No negatives."
Výhody: "They have a policy of letting kids under 5 board early which was a boon to us! The veggie pasta was really delicious."
Nevýhody: "The delay to fly was the only issue"
Výhody: "See above."
Nevýhody: "Hard to see monitor for films and to hear through earpiece."
Výhody: "Best flight for a long time. great service and entertainment."
Nevýhody: "I was unable to order vegetarian meal before the flight. This also a KAYAK / VAYAMA issue - you can not pass the info about special meal to the airline and Swiss seems to require that you order through them in order to specify such details. You should improve this."
Výhody: "Good seats for my wife and i: window and aisle seat"
Nevýhody: "Only glass of water free...coffee is 3.50"
Výhody: "The crew was very attentive and friendly. For the price the seats where comfortable."
Výhody: "Good on board service"
Nevýhody: "Again delayed"
Výhody: "Checkin was smooth, cabin crew and service was great. Absolutely no complaints."
Nevýhody: "Nothing. All was exceptionally good."
Výhody: "Food and crew were great, very friendly and perfect with timing of serving meals"
Nevýhody: "The boarding kind of scrambled. The head phone connection bad for my headphones, I had sound only in my left ear. The screen had very poor resolution but selection of movies was goood."
Výhody: "Liked the flight arrangements as convenient. Although left Zurich little bit late, made up time as OK. Thanks for the great experience in using your services."
Nevýhody: "Seating room is very tight, especially for someone who is over 6 feet tall. Wished I alerted Swiss Air in desire to have exit row seats."
Výhody: "Seats a bit tight"
Výhody: "Great service & lots of room to sleep"
Nevýhody: "Roughest flight ever, many people got sick, too much turbulence to fly"
Výhody: "The flight ,food entertainment was very good. But I don't understand the SWISS airline logic. When I did the check in in Prague and got my boarding pass the told me that the system picked me to have the additional random checkup at Zurich airport. Its ok. If it’s done for security reason why to tell the people ahead of time that they will have additional checkup of bags and personal stuff. If you want to do it for security reason do it ( I want to be safe) but don’t do it for the check mark , it doesn’t make any sense and doesn’t protect us."
Výhody: "Air hostesses were very courteous, friendly and the cabin was clean and comfortable. My flight from jfk to Geneva (then Zurich) was cancelled due to weather in Geneva (Swiss 23) so I got upgraded to a delta flight to Brussels then to Zurich Comfort+ !!! Thank you!"
Nevýhody: "Flight from Zurich to Johannesburg: Swiss 288 (airbus a340-300) Sat in the last row of the Swiss air flight, economy, which was okay but our whole row video enternatinment system didn’t work. You’d pick a movie and it wouldn’t play. The games, camera and flight status animation all worked but not the movies. Air hostess tried resetting , still nothing. But it was a great opportunity to have a lovely conversation with my new German Friend Barbara and read my book! More lactose intolerant alternatives for breakfast which had much (cheese, yogurt, croissant) Other than those two , excellent flight. Thank you Swiss!"
Výhody: "Kindness, courtesy and smiles"
Nevýhody: "nothing in particular"
Nevýhody: "Seats too small."
Výhody: "Got bumped to business class."
Nevýhody: "What's not to like about that?"
Výhody: "Crew was great."
Nevýhody: "My wife is strictly Hindu vegetarian. We had entered her food choice at Swiss web site months before. She didn't get the food while going to Zurich and coming back to Boston. She remained hungry both ways. Although we were in business class while coming."
Výhody: "The crew was very nice and professional lucky it was a short flight"
Nevýhody: "The quality of the flight is cheap"
Výhody: "MANAGER WAS FABULOUS STAFF WAS FABULOUS"
Výhody: "The Israeli crew on El Al were very polite and tried to help."
Nevýhody: "When we arrived to Swiss desk, after checking in at home including choosing seats, we were sent to El Al desk and had to start everything from the start. We couldn't even choose seats . It was a great disappointment. We don't think we fly in Swiss again"
Nevýhody: "Couldn't change seats online after reserving them online in advance. Headsets use proprietary connector and plug had to be held in place to get both ears to function"
Výhody: "Everything!! This airline is a huge breath of fresh (old?) air. It reminded me of how air travel used to be. No baggage charge - we only checked one bag. There was plenty of great food and drink - alcoholic drinks were free. We will definitely look to use SwissAir whenever possible."
Výhody: "Croissants and chocolate on an early morning flight"
Výhody: "Crew was nice and I loved the TVs keeping us up to date on the flight and our connection. We were even early boarding."
Nevýhody: "Everything was good."
Výhody: "The flight attendants were very nice and the chocolates were nice. Food was mediocre and I'm not sure I'd take Swiss again."
Nevýhody: "Seat pitch was too small and the food didn't taste that great. I was lucky enough to get a whole row to myself but on the way back I did not and there is not a lot of room at all. And for an 11 hour flight it was really uncomfortable!"
Nevýhody: "Flight attendant spilled hot tea on me and he didn't help me out. The other flight atttendant assisted to my burns. I have 2ond degree burns on my arm from this incident."
Výhody: "Best flight in years. Attentive crew, very good food and wine, on time. Strongly recommended."
Výhody: "The attendants were cordial"
Výhody: "The crew was terrific, the pilot provided us with lots of good information, and though the plane left late, it arrived on time."
Nevýhody: "The seats are configured exactly opposite the human back. Clean, new, but very uncomfortable."
Výhody: "That is wasn't crowded"
Nevýhody: "That I had a 5 hour delay and I was t informed about it earlier"
Výhody: "The plane was very clean and the flight crew was friendly. The food was very good (as airplane food goes) and beverage service was prompt."
Nevýhody: "The seats were quite hard. The temperature on the plane was very hot. We were unable to access our boarding documents or check-in in advance of our flight. The movie selection was mostly geared toward men - a lot of Bond films. Not really sure what that was about. Our flight was delayed because of complications in Boston and our luggage did not make our connecting Swiss flight in Zurich."
Výhody: "The food and staff were very good."
Nevýhody: "You should board the plane from the back so people aren't climbing over each other. Paying to pick a seat is a huge turnoff. Economy very cramped. Lufthansa was better on that."
Výhody: "Courteous friendly staff everything went super smoothly!!!"
Výhody: "The seats had a large amount of leg room!"
Nevýhody: "We left a little late."
It was great to have entertainment screens on this flight.
Nevýhody: "No vegetarian food option. Seat uncleaned. Last seat on plane separate from family with people constantly standing next to and bumping at toilets - little consideration fro Covid-19"
Nevýhody: "Love that they fly an a380 into christchurch - a bit overkill but was told it is cheaper to overnight the plane in christchurch vs Sydney or Melbourne"
Výhody: "Crew and plane were fine. Nothing super special. Definitely less desirable a flight than European."
Nevýhody: "The international flights Quantas runs are fine. Beware of JETSTAR this airline is somehow even worse than value airlines in the United States. They weigh bags at check in, harass customers, the worst experience I have ever had in the air. Fly anyone else. JETSTAR IS BEYOND TERRIBLE."
Nevýhody: "The flight from Cairns to JFK that I originally purchased was supposed to be 7 hours of travel time less than what I actually ended up with. The airline changed my flights 4 times after originally booking."
Výhody: "premium economy! excellent service in LAX by QF ground staff on transfer"
Nevýhody: "Had the weather in Wellington cooperated, I would have made it to the AKL-SYD leg and, most likely, would have enjoyed the travel experience. I plan to fly WLG-AKL tomorrow evening via another airline. Please rebook me onto Qantas tomorrow in evening."
Výhody: "The entrainment was a really good selection, and when the systems were faulty, they rebooted then to make sure we had our entertainment back. Thank you! Also the food selection was very good. Having a salmon dinner was heavenly and healthy for me."
Nevýhody: "The seats were not as comfortable as some on your other Qantas airplanes. Maybe we had outdated ones? Either way you're getting better on the design. Keep up the improvements! :)"
Výhody: "efficient, entertainment"
Nevýhody: "Allow married people to travel with their new names."
Výhody: "Excellent food and service."
Výhody: "Comfortable flight."
Nevýhody: "Food and entertainment options."
Výhody: "Great crew. Friendly and responsive."
Nevýhody: "We came from a week of 45° heat to air conditioning with misting capability, very impressive, loved it. But l got very cold, my own fault didn't a ask for a blanket quick enough."
Výhody: "On time flight ,no problems."
Nevýhody: "All was fine."
Výhody: "Smooth flight and well managed. Coffee just not up to Australian standards."
Výhody: "Staff helpful and friendly. We got there"
Nevýhody: "It’s a small plane without much to offer"
Výhody: "Twice this trip, 2 qantas staff rectified our seating allocation so we could sit together as a family and i didn't even have to ask. The staff are always so pleasant and engaging."
Nevýhody: "A mishap when allocating seats online, when i chose seats for us online (my fault i left it too late) there weren't any together...but the staff rectified this..."
Výhody: "A380 fleet was the smoothest flight i've ever experienced of all airlines i've been to"
Nevýhody: "one female crew does not smile,all grumpy"
Nevýhody: "Nothing not to like"
Nevýhody: "The flight was canceled, after 5 hours of waiting for updates. So we are still stuck in Sydney."
Výhody: "The crew was always courteous, helpful, and patient with everyone. They just seemed to have much better attitudes than I’ve seen with other airlines, at least this crew did. Even the food was good!"
Nevýhody: "Regarding Qantas flight 568 on March 11, 2018, from Perth to Sydney: the plane was old, extremely filthy, and falling apart."
Výhody: "Movie selection was very good"
Nevýhody: "Food was poor. Chicken dish had gelatine type gluggy sauce which seemed not to have thwarted. Chocolate pudding was served almost frozen.....very cold. Breakfast meal not a complimentary selection."
Výhody: "Had problems with check in because of china eastern mishandling our baggage, the Quantas staff got everything sorted for us. Plenty of leg room on the flight and the cabin staff were fantastic, only thing that let it down was the food choice, but, as it was only a 3 hour flight this wasn;t really a problem. Would gladly fly with them again any time."
Výhody: "Great crew"
Nevýhody: "I was seated between a couple who were both overweight and spilling into my seat leaving me with less room. If I pay for a seat I should get a whole seat."
Výhody: "Comfy flight. The staff were really helpful."
Výhody: "Overall it was an excellent flight, delicious food, wonderful crew and flight mainly smooth."
Nevýhody: "To get to the gate for boarding was like going from Terminal 2 to Terminal 7 too far for many people to walk and to eventually find when you are not familiar with the airport, thought for a minute Qantas had not paid their airport duties."
Výhody: "Business class seats are private and allow for lay flat sleeping"
Výhody: "Excellent crew!"
Nevýhody: "Room was quite cold."
Výhody: "The food is excellent. The flying attendant is friendly"
Nevýhody: "The plane was very late"
Výhody: "Not to much turbulence"
Nevýhody: "Mainly the lack of leg space"
Výhody: "Despite the delay in boarding, we were greeted with a smile from the crew. Meal service went well and love the 3 choices of meals offered in economy"
Nevýhody: "Would be nice to check-in for flight on app instead of laptop or tablet"
Nevýhody: "Checking process could use some improvement; LAX check-in counter staff was NOT customer oriented; got the feeling that either they hate the job and had a bad day?"
Výhody: "I watched heaps of movies and programs."
Výhody: "I loved the food and snacks and the endless selection of movies and music"
Nevýhody: "Leg space could be a bit better. When people put there seat back the back of their head was right in my face and so I had to recline mine back Hahaha"
Výhody: "Qantas has really upped it's service in the last couple of years, their crew on this flight were very professional."
Výhody: "Good food, movies and just 10x better than discount airlines"
Výhody: "The crew was very friendly and accommodating. It's a lot big flight from DFW to Sydney and they do everything they can to make you comfortable. Plenty of movies to watch. Seats are comfortable. The food is pretty good. Plus you get a menu so you know exactly what meal choices are. They go above and beyond to ensure a great flight."
Nevýhody: "The headphone jacks are on the side of the armrest. It's is a very inconvenient location especially for people who are slightly wider than the average jo. It shout be on top the arm rest or in a much more comfortable location"
Výhody: "Staff friendly. Dinner served on flight. Unexpected but welcomed and delicious. Arrived on time. Thank you Qantas (((:"
Výhody: "Attentive cabin crew, plenty of snacks and drinks Good range of entertainment options"
Nevýhody: "One of seats did not recline with button-push, but cabin crew instructed us on the use of the manual adjustment, so it worked out OK in the end. We flew Premier Economy on the LA-SYD outgoing trip; the main difference for our SYD-LA return in Economy was the presence of a 3rd seat in our row occupied by a stranger, so bathroom breaks were a bit of a disturbance for all involved. Still you get what you pay for I guess!"
Výhody: "Great service, great food"
Nevýhody: "older aircraft"
Výhody: "Quantas is great, great food, staff, seats were pretty roomy. Entertainment options were very good."
Nevýhody: "American Airlines. Tiny seats, bad customer services, no entertainment on board, so loud you can't even sleep."
Výhody: "I love Qantas and mostly fly the airline. Love the 380 airbus for long hauls."
Nevýhody: "On this flight the attendants were very un-organised to a point of almost tripping over themselves. meal delivery over an hour apart The standard of meals seems to have dropped by a star. Not wanting to post a gloomy picture as the staff area nearly always friendly and great. These guys were also. Perhaps they were tired."
Nevýhody: "I did not at all like the fact that the Qantas supplied headphones did not come with an adaptor to convert my pwn noise cancelling earphones to stereo sound."
Výhody: "Fog prevented the plane we where to fly out on from landing however planes from other airlines where landing. This lead to a 6 hour delay."
Výhody: "Good crew on the ground and in the air."
Nevýhody: "The food was the worst long haul food I've ever had - a hot sandwich in a box. Really? For a 12 hour flight?! Entertainment was basic - not bad, but minimal. Seat recline was basic/minimal. If you're a budget flyer, pick a different airline. If you're a premium flyer, Quantas is fine."