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Výhody: "Business class on Emirates is always top-class. Very comfortable. Friendly crew. Easy boarding and disembarking. Good drinks. What's not to like?"
Nevýhody: "Food was a less impressive menu due to COVID, more like what you'd get in economy class. But we can't blame the crew for not wanting to do close-up personal service like in the past, during a pandemic. We enjoyed another drink to make up for the lower quality food!"
Nevýhody: "I love Emirates"
Výhody: "So so"
Nevýhody: "Food is junk."
Výhody: "the seats in couch wwere the narrowest we have experienced! Very uncomfortable and difficult to get out of"
Nevýhody: "Better seats and the bathrooms were incredibly small. some of the lights did not work"
Výhody: "Jenna our crew member was amazing. My wife and I traveled with our 5 kids ages 8, 6, 4, &11month old twins. Thought it would be a total nightmare but the crew was so helpful and understanding. They made sure the older 3 got their infotainment system working and setup the bassinets for the twins."
Nevýhody: "The seats were so uncomfortable , the leg space was too small ."
Výhody: "The crew were nice and boarding was smooth"
Nevýhody: "the main meal was good, but it didn't come with much more. It didn't have water, dessert, or a side dish, it only came with the main meal, a piece of bread, and butter. The chair was not that comfortable, I've had a better sleep on other airlines for the same flight."
Výhody: "Very friendly crew, and great entertainment options."
Nevýhody: "Flight was absolutely full. Every full flight is inferior to every half-full flight. No room to lie down, no place to put stuff, waits for the bathrooms, long meal and drink service."
Výhody: "The overall trip was amazing"
Výhody: "Everything I saw a younger girl in the bad room passed out the crow help her a lot"
Nevýhody: "Excellent service"
Nevýhody: "Emirates didn't allow me to get onto the plane with my 7 lb carry on because of weight issues in the plane. After bargaining few minutes, they were not convinced and only let me get onto the plane with my backpack."
Výhody: "The entertainment options were very good"
Nevýhody: "Bathrooms were dirty. Did not have all the food options listed"
Nevýhody: "I paid extra to have an exit row for this long flight. Just before taxiing a man moved seats into the exit row seat next to me (not paying for it like I had) and was intrusive and sprawling out over into my space the entire very long flight. I am extremely unhappy about this and the willingness to allow him to move seats that I had to pay extra for and then left me zero comfort on the flight."
Výhody: "Great service and smooth flight!"
Výhody: "Both ways there was no food of preference. Preferred juices are short. Especiallyif you are tired and want to sleep on their food serving time, you don't get any till next serving even if you are hungry. I woke and informed the team that I would collect later, but they claim empty and gave No way the entertainment is updated to the latest titles. Have 7/8 months old movies listed."
Nevýhody: "Carry more food and screw sone new movies."
Výhody: "Helpful staff"
Nevýhody: "All power sockets iny row did not work so I asked the crew to plug my phone to charge in business class. My TV screen was loose and my seat was broken and kept reclining in its own. The seat next to me had a broken tray that was falling apart. Overall very disappointed with the quality of the plane with such expensive flights."
Výhody: "My third time with Emirates. This time on an Airbus A380 from Prague to Dubai. Simply put, wow! Everything about this aircraft and flight was outstanding, from the aircraft itself, to the crew to the in flight service and the comfort of the seat,"
Nevýhody: "Can't think of anything. Really."
Nevýhody: "Didn't leave the UK, volcano"
Výhody: "service cleanliness of washrooms Food seating availability"
Nevýhody: "Departure time ruins the whole night"
Výhody: "I loved everything from the food, the crew, the in flight entertainment."
Nevýhody: "I think this is hard to fix which is the comfort level. I was not avale to sleep well as the seats were a bit stiff. But it still one of the better seats I have been on for a long flight."
Výhody: "Everybody was polity with smile the trip as good and"
Výhody: "The ICE system was a perfect way to spend 13 hours on a plane. I watched a movie, listened to music, even watched part of a live broadcast NFL game during the trip. Much appreciated!"
Výhody: "Everything except food"
Nevýhody: "Nothing as such."
Výhody: "The service is the best."
Nevýhody: "The seats on the Boing 777 don't compare to the seats on the Airbus from Dubai to Los Angeles."
Nevýhody: "They recently started charging unnecessary excess fees for overweight. I traveled from Seattle to Hyderabad via Dubai. I carried my cabin bag from Seattle with weight of 9kgs and purchased few duty free items of 2kgs(2 liquor bottles and1 dates box). They have asked me to pay $150 for excess weight. One passenger traveled from Houston with a bag of 11kgs. Items include 1 laptop documents and tablet. She didn't shop in Dubai. She was allowed in Houston but was charged $100 in Dubai for same weight."
Výhody: "A380 is a great airplane. More specs for legs. Comfortable seats. Good choice of movies (different languages). Great crew"
Nevýhody: "Meal was good but I had more from Emirates. It was night flight and light worked within the flight."
Nevýhody: "Broken seat, little leg room...A380 is a much better plane than the airbus."
Výhody: "Just the screen with full information of flight"
Nevýhody: "I don't the flight because it was connected flight so it was very bad service and not comfort for seating and when I try to parent the online boarding mine is issued my wife cannot issued because there online technical problem"
Výhody: "The flight crew we're fine and helpful if you needed something."
Nevýhody: "The TV for my seat would cut out when the person in front of me reclined. The charging plug also didn't work."
Výhody: "I really recommend this airline. Is worth every single dollar that you pay. Everything is exceptional, the service magnificent, the food is good but the beverage choices are great quality. We really love everything about to travel in Emirates. We are considering to use this airline every time that our destination works."
Nevýhody: "Since they pick up at your house until we landing you feel VIP"
Výhody: "Kids meal were OK"
Nevýhody: "changing of the airplane to Malaysian airline without prior information. The Fruit platter was not good, unripe and relatively not so fresh. My previous experience with Emirates was MUCH better!"
Výhody: "For starters, the seats were decently comfortable. They were wide, and offered generous legroom. The food was good: an unbelievable improvement from the previous flight (I recommend the chicken). The ICE system was impeccable. It had a wide selection of movies, TV shows, and games as well as access to the news. However, the flight's greatest perk my have been the compassionate crew. They were very helpful and friendly. They offered many accommodations, like a pizza and photo, all for free. Overall, the flight went very well."
Nevýhody: "Although I enjoyed the flight, the only bad part was the boarding process. To start off, the departure in Milan was delayed for about 45 minutes. Also, when boarding finally began, the line was extremely long and moved very slowly. That was the only event that marred the flight to JFK."
Výhody: "The food Staff is superb My niece enjoyed the most. The crew clicked photos with her and made her moments memorable."
Výhody: "There was enough leg room, good entertainment and food."
Výhody: "Food was better than Iberia or Delta. Staff greeting friendly."
Nevýhody: "Asked for wine - never came back. No reply. Nothing. Asked for water an hour later - never got water. Asked later in flight, got nasty reply: "Not my job to satisfy coach customers.""
Výhody: "The boarding process was very light and smooth . There weren't many pax though."
Nevýhody: "A small smile by the S. Korean cabin attendant whilst conducting the service would have made the flight even more pleasant."
Výhody: "A380 Emirates get better every time"
Nevýhody: "THe Entertainment system did not work. which meant no tv, info or seat adjustment. this was in First Class. horrible"
Výhody: "The economy was just as well served as Business Class. There were 22 different countries represented in the crew on the flight. We were served a hot meal and a cocktail. Also, had more leg room than normal. Very efficient boarding system, as well."
Nevýhody: "There wasn't anything about the flight to and from Sydney to New Zealand we didn't like."
Nevýhody: "They need to work on the air quality inside the cabin. Maybe an air freshner?"
Výhody: "Flight attendants very very helpful in fixing some kind of mechanical error with my overhead light. When it was stuck on and the remote didn't work, they figured out they could reboot the system and turn it off. I'm glad I had my own headlamp so I could read during the flight, but overhead permanently off was much better than permanently on! I'm very grateful for their persistence in finding a solution. The agents at the Seattle location were very helpful assisting with our baggage problem, caused by Emirates gate agents in Dubai"
Nevýhody: "The worst part of this trip was the surprise demand at the gate in Dubai that we check our duty-free liquor in a bag at the gate. There was no warning, no packaging to help protect our purchase, and no recourse We arrived in Seattle to find a liqour soaked bag. The liquor, of course, was a special gift and something we cannot simply repurchase. Very disappointing experience, especially after hearing good reviews of Emirate Air's generally good baggage handling and policies. The agents in Seattle helped remedy this, but it is a big hassle nonetheless as we arrive home to be dealing with damaged personal electronics and finding receipts all while jetlagged and getting back to work. my overhead light broke on the flight! but the flight attendants were very helpful and found a way to turn it off so I could sleep."
Výhody: "I was siting by an exit door, and it was plenty of room for my long legs."
Nevýhody: "Nothing not to like."
Výhody: "The crew was amazing"
Výhody: "The crew was helpful"
Nevýhody: "The flight arrived at MEX on time, but for reasons I don’t know, we could not exit the plane for an hour after arriving at the gate. This hour delay caused me to miss my next flight to Puerto Escondido, Mexico on Viva Aerobus. I had to stay the night in Mexico City because it was the last flight leaving that night, and I had to purchase a new flight to Puerto Escondido."
Výhody: "I love that the plane has extra space available between seats (with no one in the middle) & that everyone was encouraged to keep their mask on at all times."
Výhody: "Comfortable seats and the plane was not crowded."
Nevýhody: "Wheelchair for my mom was not at the gate in Atlanta, she had to walk and we had to still check immigration, customs and reroute our luggage."
Výhody: "Everything! the best part was that the they kept the middle seat empty!"
Výhody: "Poor service overall. Seats were just like in the economy area, not much different."
Nevýhody: "Better service"
Výhody: "Got here early!"
Výhody: "I love the Food was really good thanks guys!"
Nevýhody: "Have the Free WiFi option will amazing"
Výhody: "Great crew great pilot great entertainment"
Nevýhody: "The way we board feels very classist."
Výhody: "New long haul service is a real improvement in quality"
Výhody: "The poor cabin stewardess was working the whole time as it was a short flight."
Nevýhody: "This is a horrible route, they charge you more than flying to Europe and give you a one hour ride in a cramped plane where you can't even bring in a carry-on. The cost is insane but is one of the reasons Wall Street loves Delta as they are racking in the profits for very little service."
Výhody: "The movies were good on the plane."
Nevýhody: "Everything! I was given a wheelchair, wheeled to a spot and told to stay there. I waited over an hour. I couldn’t get thru customs and security alone and I had to ask a non employee to help me the whole time, I was then yelled at by an employee because they didn’t think I was handicapped at the gate"
Výhody: "Empty row!"
Nevýhody: "Movie selection More new releases"
Výhody: "Crew was very attentive"
Nevýhody: "Delta staff at the airport JFK"
Nevýhody: "Give food to passengers"
Výhody: "The crew was amazing."
Nevýhody: "Crew didn’t serve drinks/snacks; otherwise nice and short flight"
Výhody: "Great service from boarding to landing"
Nevýhody: "Didn’t make the flight due to delay and late arrival! No help getting seats on a later flight or next morning."
Výhody: "The food and the treatment"
Výhody: "I did get home eventually"
Nevýhody: "Flight was delayed. Seats are cramped."
Nevýhody: "we began the boarding process late, which can be understandable, although the plane was there pretty early. Once the boarding began, someone, I presume the gate agent, essentially gave a countdown to hhow many minutes were left until the flight could have an "on time departure". I travel nearly every week so I value being on time. However, a minute by minute call to hurry up on a flight that was sold out was over the top. There was mumbling among the passengers, to the point of someone joking "Free cookies and water if we make it on time?" Just a bad gate experience, but bad enough that peopoe were commenting, and I waited for someone from the cockpit to del\part so I could mention it to them."
Výhody: "Great crew and plane arrived on time."
Nevýhody: "No entertainment and no place to charge devices."
Výhody: "clean plane, crew was very friendly."
Nevýhody: "no dessert in meal"
Výhody: "The crew was fantastic and very carrying when I wasn’t feeling well. They checked on me multiple times! The food was also really good for airline food!"
Nevýhody: "The security process in the Prague airport is so ridiculous. There are security agents who screen you in the baggage drop off line that makes the line take a very long time. Once you finally get your sticker from them it’s a quick trip through customs. Then the pain really begins with a security scan st each individual gate to enter a boarding area for the plane. Then I was pulled for extra security where a male agent touched my but with some sort of swab with no warning. He then claimed to not speak English (with zero accent when I asked him a question). It was a humiliating and very long process all run by delta!"
Nevýhody: "Why use old planes for such a long flight? Toilet overflowed, poor quality tv, and only peanuts?"
Nevýhody: "Security in PRG was little bit strong They ask my about my last job - 15 years ago if I did not fight with my Manager(I forgat his name)"
Výhody: "17 minutes late, arrived 5 minutes early. Crew Friendly. If you agree ALL airlines screw you ( and they do) Delta is about as good as you can get."
Nevýhody: "I was flying from CDG to LGD and my bag was lost, yet the baggage claim system showed it arrived...... Thankful I packed some essentials in my carry on. The bigger issue will be dealing with my medical insurance company to get medications replaced that were in the checked bag."
Výhody: "Same exact comments as first flight"
Nevýhody: "Not a complaint"
Výhody: "Food service was good."
Nevýhody: "The the audio stopped workin halfway through the flight."
Výhody: "great crew, very nice and helpful often looking for ways to serve people. More leg room. I had a free upgrade to exit row seating. Food was prettu good for a flight of that length."
Výhody: "Not much"
Nevýhody: "Late bumby ride"
Výhody: "They went out of their way provide flight and status updates. Had to gate changes in Atlanta but they kept everybody informed."
Nevýhody: "The gate changes in Atlanta, of course. Two gate changes?"
Výhody: "The attention, kindness and never tiring helpful attitude of the personnel."
Nevýhody: "None of the 7 screens I ried had the audio working. I had to result to sleeping when I could have easily enjoyed 3 movies and what not. It would also be helpful to have charging outlets on long-haul/international flights."
Výhody: "I like that Delta is efficient and the service is consistent. I pick Delta because I know what I’m going to get . I like that I can choose the entertainment I want and that everything is at my fingertips including flight info, food and beverage options, etc. it’s relatively comfortable but it’s not near the level of Virgin America or JetBlue."
Nevýhody: "I’m not sure if it is due to LAX construction but it is chaotic at the airport. It is super confusing where you need to go, drop bags, etc. the weird part is Check in was in terminal 3 and gate at terminal 2. That is a long walk back and forth. There is probably a more efficient way of doing this. Besides that, they need to do a better job communicating that seats are changing and not Reggy before boarding. Though I can understand it can get crazy because people will panic but it’s not great heading up to enter in not knowing if you are sitting in window when you picked it for a reason. Otherwise, everything went smoothly."
Výhody: "Flt on time, very nice and friendly gate agent and flight attendant"
Výhody: "Great ground staff and flight crew, except they should as warn and apologize regarding the limited gate as access so far from the check-in."
Nevýhody: "Signage is terrible. Delta sign out side is obscured as and too small. Construction is no excuse for the confusion. Delta is not readable on the overhead signs and airport is too dark at night. Everything is hard to find."
Nevýhody: "Delayed by 3 hours"
Výhody: "It was a good flight"
Výhody: "Boarding, checking in etc. The usual stuff, nothign spectacular."
Nevýhody: "Seats are getting too crowded!"
Výhody: "The crew was super friendly and incredibly helpful with our toddler."
Nevýhody: "It was really cramped and the bathrooms smelled very strongly."
Výhody: "I'm very satisfied."
Nevýhody: "No comemt"
Výhody: "On time boarding in Seattle."
Nevýhody: "Delayed in Los Angeles for about an hour. Checked on flight tracker and this flight is consistently delayed 20-40 minutes. Why hasn't Delta done anything to improve this?"
Nevýhody: "The crew could have been more friendly"
Výhody: "Flight crew took very good care of us. They served several snacks, meals and free wine on the 8+ hours flight from Prague to NYC. The hot towels to freshen up before meals was a nice touch!"
Výhody: "Crew was very professional and friendly."
Nevýhody: "Seats too close together."
Výhody: "There were only two lines. The economy line took so long because there were many passengers checking in their fish catch boxes. So those of us with only one baggage were lumped with them. There was no option to tag your own bag if you alr day checked in, as it was the same checking and bag drop line."
Nevýhody: "If we were standing in line for a long time, I hope they can increase the number of counters. They can also dispense with the nonsense chitchat. It's not needed, just move it along. The roving staff should to remind those next in line to prepare their documents, it seems the lady at the counter had to ask for photo ID every time!"
Výhody: "Entertainment, food having only two seats on our side of aisle."
Nevýhody: "Leg room"
Výhody: "First time flying Delta. And let's just aay, now I know why it's so cheap. You get what you pay for."
Výhody: "Staff were polite"
Nevýhody: "The seating space is horrendous, I am 5 ft 8 and felt like I was sitting with my knees at my chest, horrible horrible seating"
Nevýhody: "The airline lost my suitcase and deliver it only 72 hours later... They refused to give me proper compensation for items that were broken..."
Výhody: "Overall a nice and good flight"
Nevýhody: "Just a detail, my “head holder” (not too sure how it is called) would not hold in position. Also, staff was a bit slow to come after being called, I had to go and ask for water by myself at some point since no one was coming after 15minites of waiting..."
Výhody: "The plane ✈️ itself the attendants . The entertainment on board. Really great"
Nevýhody: "Nothing dissatisfying about the flight nor the airline staff . Very polite, very professional. It was a Great flight. For long trips this airline is one of the best."
Výhody: "Klm's consistantly high standards in everything they do."
Výhody: "I was sorted on Row 3 and the drapes kept hitting the back of my head."
Nevýhody: "Move the drapes a few more inches back."
Nevýhody: "Boarding was crazy. Could not everyone in the gate area."
Nevýhody: "Travelled business class and was ace experience"
Výhody: "Crew were great"
Výhody: "Crew was helpful and food was very good"
Nevýhody: "There was no entertainment on the flight from Vancouver to Amsterdam and this on top of a two hour delay in taking off which led us to have to literally run to our gate in Amsterdam to make the connection to Mumbai"
Výhody: "Seat comfortable"
Nevýhody: "Flight was delayed and overhead bin space was very small"
Výhody: "Everything was smooth and effortless."
Nevýhody: "Can’t think of anything."
Nevýhody: "Dozens of high school students screaming and climbing onto seats, crew did not intervene."
Nevýhody: "They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this."
Výhody: "Crew was fantastic."
Nevýhody: "This was the most narrow airplane seat I’ve ever experienced. So uncomfortable."
Výhody: "The crew was great but the seat wasn't as comfortable and didn't have much leg room."
Výhody: "quick/efficient boarding - good staff - good food - easy flight !"
Nevýhody: "the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -"
Výhody: "Seat space a bit tight . I should have upgraded to more leg room . Next time!"
Výhody: "very attentive crew"
Nevýhody: "Only ham sandwiches on offer! I'm not demanding and would have been happy with cheese."
Výhody: "Friendly staff, great service on board. Way better value and service compared to the tacky Irish competition flying the route. Delta all the way"
Výhody: "Once aboard the plane, all went well and I experienced excellent service from the cabin attendants."
Nevýhody: "The flight was delayed (again!) for some 40 minutes and I was worried that I would miss my connection flight in Atlanata. Fortunately the pilot made up for the delay (probably costing the airline thousands in fuel). It seems these days that every KLM flight I take is delayed. This stretch goes back to 2015! Yet KLM prides itself as being punctual. Not the KLM that I have been flying!"
Výhody: "Crew was in a festive mood, the meal was unexpectedly delicious"
Nevýhody: "Seats ok, but could be more comfy"
Výhody: "Nothing to mention"
Nevýhody: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"
Výhody: "short, sweet and to the point. 1+ hour flight is usually an easy hop."
Výhody: "Light snack and complementary wine"
Výhody: "Efficient boarding system, clearly signposted. Professional staff"
Výhody: "Very attentive crew. Attended to needs immediately. Took a lot of time with each person when someone had something to say."
Nevýhody: "The seat I had with no seats in front of me was very small. Much smaller than the other economy seats because the tray table and video screen were in the armrests. Paid extra for the legroom by ended up losing it side to side. Really had to squeeze into the seat."
Výhody: "Flight crew very nice"
Nevýhody: "Paid $70 for seat with more leg room and was the exit role to main entrance. No overhead space for carry on: broken food tray holder. People stepping on my feet. And gather in your space waiting for bathrooms. Window seat had no room for feet because of closed door"
Výhody: "Very friendly and helpful crew."
Výhody: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Nevýhody: "The movie options, as well as music and TV options were limited. There were no electrical outlets."
Výhody: "Comfort was better than on the previous Dash-8. Food was OK."
Nevýhody: "Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in."
Nevýhody: "Food had only vegetarian choices. No charging place and ambiance was noisy"
Nevýhody: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."
Výhody: "She was cheerful and genuine. I have dietary restrictions but was unable to preorder a meal. She went out of her way to find an available meal for me. I also saw her bring other passengers extra snacks and drinks."
Nevýhody: "Cramped seating."
Nevýhody: "Delay can occur sometimes but it wiuld be better to be explained its reason and the estimated time for boarding. The customer service at CDG airport was the worst ever and all people standing boarding desk were useless without any mind what they are doing."
Výhody: "Premium economy service was good."
Nevýhody: "Inexplicably, our preassigned seats were changed at checkin and we were put in bulkhead. This particular Boeing aircraft is pretty poorly designed. Especially the bulkhead in premium economy."
Výhody: "Booked extra room seat which gave me good room for seating"
Nevýhody: "Missing wheel chairs swrvice lounge far away no food option just lame klm tipique"
Nevýhody: "They stole my money"
Výhody: "The food was excelent"
Nevýhody: "I have to pay to pay a little more confort"
Nevýhody: "It was announced I can choose between fish and chicken meal but when I requested for fish meal, I was told it’s finished. My seat was 21, and it surprised me. If something can be changed about that then your services would be much appreciated. Thank you."
Nevýhody: "old plane, tight and uncomfortable"
Výhody: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Výhody: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."
Nevýhody: "The bags where damaged from the staff"
Výhody: "Easy airport business"
Výhody: "Friendliest economy class service I've ever encountered."
Nevýhody: "Did not get the luggage from connecting flight from Amsterdan to Basel"
Nevýhody: "Not to have 2 distressed cats on board meowing non stop for 10 hours."
Nevýhody: "The Premium Eco seats are a catastrophe. They don't recline: the seats only slide down slightly but the upper part of your body doesn't move much. This makes for a poor experience, especially on a night flight. Except if you need the extra width, Eco has better value."
Nevýhody: "Air France’s apathy towards its customers is shocking. Traveling with three children , our flight was delayed by 3hrs resulting us arriving in Paris after 1AM. With the airport shuttle(CDVAL) to our airport hotel closed, they offered no assistance despite of my request. Simply asked us to take a taxi (when all taxi stands are abandoned at 2AM). Beware if traveling with family."
Výhody: "Great and friendly crew"
Nevýhody: "In-flight system had some problems and seats seemed a bit uncomfortable"
Výhody: "The crew was great"
Nevýhody: "1-2 +cms leg space"
Výhody: "More space in business class (777-300) than many other airlines."
Nevýhody: "Entertainment very limited. No adjustable air vents in this aircraft"
Výhody: "All went right namely the seats but the luggage condition is the worst"
Nevýhody: "Air France is not a low fare airlines, I had to pay 225 USD against 3 luggages which is not acceptable. We should have the right for one luggage per ticket as all other airlines. If I knew this will happen, I wouldn’t use Air France and this will be the last time I buy a ticket on Air France"
Výhody: "Great newer plane, great service!"
Výhody: "Nothing !! Such a bullshit flight ever !!!"
Nevýhody: "No tv fo 14 hr long flight !! Flight delayed for 1 he !! No proper arranged to board .. it was kiosk!! Food quality was worse. No space to seat !! Can’t sleep .. no leg space !! Worst fight till the date !!!"
Výhody: "Crew was ok and servicial"
Nevýhody: "Food and reception at door of boarding"
Výhody: "Crew was very friendly and seat in KQ is super comfortable in Business."
Výhody: "Entire trip was easy and comfortable."
Výhody: "Food and drinks very good"
Nevýhody: "In economy class the movies unable to listen to with ear buds. Bring my own next time."
Nevýhody: "Lost my luggage."
Výhody: "Plane was new, and seatback screen responsive and functional."
Nevýhody: "Economy seats not very comfortable, very tightly packed together"
Výhody: "The crew was helpful and accommodating"
Nevýhody: "The flight was delayed, missed connection, and lost baggage. Subpar."
Výhody: "DIY snack area"
Nevýhody: "Food and seating"
Výhody: "Just a routine flight but done with perfect execution."
Výhody: "SFO - CDG (Air France) was a great journey in all respects. But the one major reason for that was, the middle seat was empty. I was so fresh after the journey, would definitely recommend this flight to anyone."
Nevýhody: "The flight was delayed by atleast 45 mins and therefore had to rush at the CDG airport to catch the next flight."
Výhody: "My seat"
Výhody: "That we were heading home. Nice seats. Good food. Lots of entertainment choices. Power plugs ( USB and European power) were appreciated. Wine as a choice with meal was appreciated and brandy after the meal."
Nevýhody: "Some of the shows and movies were a bit 'trashy'. Long flight. I was in the middle seat next to an inattentive octanegarian who was nice but kept calling the flight crew to fix her mess up of the video system. No air controls on this plane - so it was overly warm. 10 hours of overly warm makes for a stinky passenger. Oof."
Výhody: "Friendly crew, good meal and entertainment"
Nevýhody: "Boarding agent forced me to check in my carry-on even though the carry-on fit in the cage and fullfilled all the requirements. I specifically called Air France prior to the flight to make sure I won’t have any issues as my 1st flight was operated by Delta and I wanted to confirm the luggage requirements were the same. My carry-on weighted only 5 kilos. I was extremely upset the way I was treated w/ the boarding agent behind the counter in Prague. On the top of that, her and the supervisor were very rude to my mom as they told her she had an extra carry-on which wasn’t the case. She traveled w/ a small briefcase where her mask for sleep apnea was. This is not considered an additional carry-on. The boarding agent (Czech lady and her supervisor) were not only rude but obviously lacked knowledge as well. My carry-on suitcase would easily fit in the overhead bin plus there was plenty of space inside the plane as it the flight wasn’t completely full."
Nevýhody: "Flight was delayed by 1h30min, so we arrived very late"
Výhody: "Direct flight from Indy to CDG is great. The plane was not so full, so I hope business improves so we can keep it going. Very smooth flight, with good and friendly crew."
Nevýhody: "Everything. The crew seemed to skip over me and my husband multiple times. So we sat there with garbage the whole flight. My entertainment was broken and they had no solution but giving me $30 to use at the duty free shop the same day as the flighty. I paid extra for premium seating in an exit row and that was their idea of fair compensation. The crew ran out of vegetarian food so I didn’t eat anything but cold stale bread. The crew was non-existent most of the flight."
Výhody: "The staff was very nice and friendly"
Nevýhody: "One hour delay without any information on embarking and another hour in the plane before departure"
Výhody: "Ground crew at CDG was helpful to file a claim for the lost luggage."
Nevýhody: "Ground crew at MXP Was inexperienced. She called every one in my flight to form a new line and it was immediately total chaos. And then they lost one of our luggages!"
Výhody: "I liked the food, the crew, the service"
Nevýhody: "The seats we were assigned ( we are two we'll feed person's and the seats are toooo narrow"
Výhody: "The stewardesses were extremely kind and helpful to me as I was travelling alone with my toddler. I really appreciated their help and kindness."
Výhody: "Free snack and drinks. Good service."
Výhody: "Plane was clean. Pilots made up some of departure delay time in the air between NCE & CDG."
Nevýhody: "Unorganized boarding process and minimal info or announcements regarding delay. Failure to respect SkyPriority status at boarding were disappointing. (Staff allowed it to be a bit pushy and chaotic and people were able to force their way in line, ahead of those who had been waiting in line.) Seats were okay but no recline and underseat storage was small. (Backpack wouldn't fit underseat and had to be stored in overhead.) Passengers crowding from back of plane upon arrival made it hard to deplane and felt rude."
Výhody: "Todo muy bien Volvería a viajar con ellos."
Výhody: "Crew was friendly and professional, fresh croissant and hot chocolate on my short flight. As many airlines charge now for any and all food items it was nice to again experience fast and efficient food and beverage service without the tedious hassle of ordering and paying. I’d gladly fly Air France again. First time, but likely not the last."
Nevýhody: "Like all airlines , the seats could use a few more inches of space, even two would be nice."
Výhody: "Crew was welcoming"
Nevýhody: "Space between the seats was too small."
Výhody: "The seats are spacious. They give you great amenities such as a toothbrush, etc. The crew was very nice. The food was also superb for airplane food."
Nevýhody: "The check in process was terrible at SFO. We all felt like cattle being herded on. It was such a mess. The seats are surprisingly uncomfortable in premium economy. The headrest is not conducive to sleeping."
Výhody: "The flight crew was excellent. My husband and I flew economy and I saw the crew keep passengers well fed (several meals and snacks) and were attentive to everyone's needs and all done with a smile. I thought the hot towels for cleansing our hands before meals was a very nice touch!"
Výhody: "Efficient check-in."
Nevýhody: "It was raining in Prague so I can understand that luggage is going to get wet. But when we opened our luggage at least half of our clothes were wet. It would seem that the luggage sat out for quite a while prior to departure for that much soaking of clothes. Fortunately we are staying in Paris for a few days and can get our clothes dried out."
Výhody: "Good entertainment selection, and staff all very friendly. Food was pretty mediocre - main course was nice but the breakfast especially left a lot to be desired."
Výhody: "Other crew members were very polite to us, in particular a younger tall woman."
Nevýhody: "2 crew members, one named Terri were quite rude and short with us. I even heard her say she was ready to get off the flight. She also asked everyone around me if they liked their flight but did not ask me. She basically threw my coffee condiments at me and dismissed my concerns about the food. I was unsure if the fruit was expired and she quickly dismissed my question without any real explanation."
Výhody: "Loved the lovely food and wine from Air France, they even serve fresh french bread with camembert, ice cream, champagne (in economy) and brandy with your coffee!"
Nevýhody: "The cabin on the 777-200 was far too hot (about 25c) and with no individual air vent I found this unbearable on a 12 hour flight. And despite the flight taking place entirely during daylight hours and leaving at 10:30 am, inexplicably we were made to all pull our blinds down and the lights went off after a couple of hours - in the middle of the day and for about 8 hours! So although I had paid for a window seat there was nothing to see apart from the window shade. As it was the middle of the day I could not go to sleep, the person in front of me reclined fully so for me the flight was a hot, claustropobic, dark hell. An utterly miserable experience. I felt like I was going mad, trapped in my own little cell."
Nevýhody: "Late...delayed from algiers"
Výhody: "I had a choice of movies, games and music that was very appealing. My concerns about not receiving the correct meal was handled professionally and promptly during the flight. I was surprised they couldn't discover I only ordered it for the second leg of my flight."
Nevýhody: "Being placed into a window seat at 6' 5". Although I opted for general seating rather than paying for a extra leg room which is out of my budget. Not getting an aisle seat was disturbing at my height. Then there was the guy in front of me not willing to forego putting his seat back on my knees for over half the flight. It would be nice if the seat assignments for general boarding considered the height of the person being assigned."
Nevýhody: "Poor communication. Did not know was airfrance the booking was completed with Austria airline. In the ticket was not the information. Also, airfrance could not find me in their systems I was late to board the plane. Terrible messy and confusing time for me."
Nevýhody: "Couldn't adjust the seat and the cushion wasn't comfortable neither seat or back. The bottom back was like a board across the bottom and hurts."
Výhody: "cookies were great"
Nevýhody: "we paid for two seats together (one aisle and one middle) an exit row with extra legroom from paris to LA. but when we got to Prague they had one of us in the middle seat in the exit row and the other in a completely different part of the plane, also a middle row. The folks in Prague couldn't fix this, they moved one ticket to a different exit row, not together, different part of the plane. In Paris, but ONLY after I located my receipt on my phone, they moved us to the seats we had paid for."
Výhody: "There were 4 of us flying from Atlanta, there was a great amount of leg room, tvs were nice, remote control for the tv fit into the seat, the way the plane was laid out, the 4 of us sat in a middle row, which meant no window seat (which my sister was disappointed), dinner options were great, wine was complementary"
Nevýhody: "My only problem was that there wasn't any air flow and until someone told them how hot they think it is, it was a very sweaty situation. I couldn't sleep because of how hot it was and I didn't think to tell the crew because I didn't know they would care."
Výhody: "Not much"
Nevýhody: "Ground service at check-in was very poor: Misinformation and failure to provide a level of service that other SkyMiles partners provide for Gold level traveler."
Výhody: "Although plane was full staff moved us through quickly"
The flight was on time. I missed some food, at least a snack I only got a cup of orange juice.
Výhody: "good service"
Nevýhody: "a better airplane"
Výhody: "Food quality"
Nevýhody: "Service of drinks."
Nevýhody: "Be in time, over 1 hr delayed."
Výhody: "Crew nice."
Nevýhody: "Check in very long. Boarding slow. Check in our carry-on’s even though there was plebty if room in the plane"
Výhody: "Free entertainment"
Nevýhody: "Both flights were delayed"
Výhody: "Availability of beer for such a short flight."
Nevýhody: "Food was ok but could be better."
Výhody: "great service"
Nevýhody: "the food"
Výhody: "No complaint at all, I am very satisfied."
Nevýhody: "Gate no printed on boarding passes. I understand that gate no are subuject to change, but at least it would point me on the Wright direction"
Nevýhody: "Crew and staff were lazy and hostile almost I have to say."
Výhody: "It went smooth and was very comfortable."
Výhody: "Overall, my flights with Aeromexico were smooth and comfortable. I especially appreciated the airport staff allowing me to load a zone ahead of my assigned zone so that I could easily get my viola in an overhead compartment on the plane. Lots of points earned there, thank you!"
Výhody: "Was on time and very secured"
Nevýhody: "Did not have tv."
Nevýhody: "Lost my luggage"
Výhody: "Excellent service a board also the crew very polite, educated and helpful all the time with the passengers"
Nevýhody: "FLIGHT WAS LATE FOR 1 HR 20 MINUTES"
Nevýhody: "In general very poor customer service"
Výhody: "Puntualidad y Servicio."
Nevýhody: "For a 5+ hour flight, no entertaintment, no movies, headsets did not work, no air conditioning, poor service, bad food."
Výhody: "Excellent Customer Service. Very pleasant flight."
Výhody: "Not much"
Nevýhody: "Korean translation sucked. Also food was bad."
Výhody: "Always comfortable, so much nice leg room than other airlines, always great food and drinks, and best of all the service is outstanding!"
Výhody: "Good timing."
Nevýhody: "Overweight passangers could not lower their arm rests and spilled into other passangers seats. No personal entertainment."
Nevýhody: "1) we lined up to board on time, and then were told one crew member was late- 2 hour delay. 2) because several dozen aeromexica employees were on the flight and boarded first with tons of carry on luggage, all passenger carryons had to be checked, 3) upon arrival at ord at 1am, over 2 hour wait for luggage, with no explanation by staff"
Výhody: "Was upgraded to 1st class, which made all the difference with respect to comfort, food, and service. All were top-notch."
Výhody: "I enjoyed the movies on board, entertainment great!"
Nevýhody: "This my 3rd trip to PVR on airline. As a delta frequent flyer I have always gotten upgraded or standby list. For what ever reason on my return it seemed staff working at airport today ALL gave me false info and finally in the end when I wanted to pay for upgrade told flight sold out ! False ! 3 Empty AM Plus seats 5 Ross in front of me . So I was separated from my friends as they sat in first class. I blame the gate staff since none had a clue ! Horrible e periwnce for first time at Mexico City airport. We also left Aweomexico lounge since was dirty and went to American Express Lounge that was clean z"
Výhody: "When I was about to pass security with my bar code if the mobile ticket , security said that the machine cannot read the bar codes of electronic tickets from Aeromexico therefore I had to run out to the counter which was already closed, run to the first level, find a the business center and pay 6$ to print my ticket, I almost missed my flight . It never happened to me before"
Výhody: "My flight ght was delayed of 2 hours"
Nevýhody: "No compensation"
Výhody: "Aeromexico's fare was competitive, and they got me to my destination on time."
Nevýhody: "Aeromexico's online check in system needs a total revamp. Trying to check in online was a nightmare. I eventually gave up. Also, they charge extra for checked luggage, like most airlines today. What's different is that they make it really difficult to pay for your bag. After I waited in line to check in and the agent confirmed my reservation, I was sent across the concourse to a separate Aeromexico office to pay for my bag, rather than simply paying at the check in desk. I was lucky I had the extra time to make it to the gate to catch my flight."
Výhody: "Airline was on time Smooth takeoff and landing Flight attendants efficient Snack provided was okay for the the three hour flight Airline let me check in my luggage 6 hrs before flight Lugguage was at final destination"
Výhody: "I was in Business Class It was confortable."
Nevýhody: "Food was mediocre. Didn't offer anything except for dinner upon boarding and breakfast before landing. It was a fourteen hour flight."
Výhody: "The Dreamliner"
Nevýhody: "Aeromexico has been serving the same lunch for years.. This is in business class.. I think they could become more creative and refresh the menú..."
Nevýhody: "Extremely poor, my flight was delayed for two hours."
Výhody: "very smooth flignt"
Nevýhody: "boarding took a long time due to last minute checkups"
Nevýhody: "Well, I missed my flight currently still waiting to HOPEFULLY board my flight home to San Francisco."
Nevýhody: "My flight was moved around then cancelled and I didn't know. I also never got a refund for the flight so I really didn't know! Then I got to the airport and said that they canceled my flight but they got me on a new one for the first leg to Mexico City but then there were no flights for my second leg to Cabo"
Nevýhody: "30 minutes late"
Nevýhody: "we never even got on this flight"
Nevýhody: "4th row electric switch has not been wking for weeks"
Nevýhody: "No me gusto que no hubo orden al momento de abordar en la sala A. y salir acminando como otras aerolineas baratas y mediocres de Mexico. Una de las crew fue muy ruda y de mal humor todo el tiempo."
Výhody: "Everything is better, from aircraft to service to food to the fact that they don't charge for everything. And yet, they are successful. Aeromexico is a great example of a great airline."
Nevýhody: "The crew was very rude. The plane landed and we waited 45 minutes for a bus to take us to the airport. When I asked any of the crew what was going on they kept telling me to wait and we'll be at the airport shortly. I don't consider an hour and fifteen minutes shorty."
Výhody: "The crew is always kind and helpful, and notorious airplane food was actually a joy! We were fed so well, we had leftovers for later. The individual screens had a good choice of movies and music. The Dreamliner 787 was quite nice. More legroom than other planes, an abundance of bathrooms and open space to stand up for a while (and rock your cranky toddler!)"
Nevýhody: "I had no problems with the flight at all, but it wasn't as nice as the trip down. They both said they were Dreamliner 787s but on the way down the airplane was amazing! The overhead compartments were the best, lots of head and leg room, and the electronic tinting on the windows was really cool. The return trip was on the same kind of plane but it seemed just a bit older, with less room and older window shades. Not a huge deal, just not as amazing as the other plane."
Výhody: "Crew was nice and eficiente, flight was smooth"
Nevýhody: "No entertainment on flight and only peanuts and drink to eat"
Nevýhody: "The airline reps were not very nice and they kept changing the gate"
Výhody: "We had a terrible experience with Aeromexico. Our flights on another airline were delayed and as soon as we knew we went to the desk for Aeromexico, where staff had no authority. We then phoned and got absolutely no help at all and ended up completely forfeiting our flights and booking with another airline."