Výhody: "The seating was very uncomfortable and cramped I"
Nevýhody: "I’m really not sure. The seat felt like I was sitting on a rock and I had a lot of trouble moving so as not to disturb the person seated next to me."
Výhody: "Very pleasant and comfortable flight."
Výhody: "No comments."
Nevýhody: "No comments."
Nevýhody: "Delayed flight for no apparent reason"
Výhody: "The plane was new and spotless, the crew did everything possible to make the flight great. Food service, and Wine and Cocktails were always served with a smiling face and it made you think of flying many years ago. Service cleanliness of the restrooms and staff were top notch"
Nevýhody: "Nothing really."
Výhody: "Crew was very helpful for everything"
Výhody: "The airplane and clean"
Nevýhody: "The seats destination between them very small"
Výhody: "Flight was fine"
Nevýhody: "Did not serve vegetarian food even after repeated requests"
Výhody: "Museum of Islamic Art,"
Výhody: "Everything really.They run the airline very smoothly and professionally from boarding to disembarking."
Nevýhody: "They tempt you with so much food lol although some of the food wasnt too appealing.toilets very clean and seemed to stay that way throughout long 17hr flight.good leg room for a long legged guy like me.felt sorry for lady with two young children.She could have been allocated better seats."
Výhody: "exellent in everything"
Nevýhody: "just did not like the baggage policy for carry on"
Výhody: "Service was great for such a long flight. It would be good to have like a snack bar for people to purchase snacks."
Nevýhody: "The wedsite for Qatar could use some work."
Výhody: "Very polite and friendly crew. Very helpful."
Nevýhody: "Did not have the duty free item I wanted in stock"
Výhody: "Polite crew, food was pretty good."
Nevýhody: "Did not have the duty free item I pre-ordered. I asked the crew 4 times about it, four times because they said that they would check but they never got back to me to tell me that it was out of stock; until I pressed the issue."
Výhody: "Faultless as per usual QA flights"
Výhody: "Excellent on board staff"
Výhody: "Good service."
Nevýhody: "Poor choice of entertainment."
Výhody: "The long flight from Houston to Doha was good."
Nevýhody: "The short flight from Doha to Nairobi was uncomfortably because of dry air in the plane."
Výhody: "Everything was first class with excellent service"
Nevýhody: "Long flight with long layover in Doha"
Výhody: "The leg space the reclining chair the personal tv the head rest The food"
Nevýhody: "I did a web checkin for my flight number QR501 Hyderabad to Doha inspire of doing a web checkin I had to wait for 2 hours to get a boarding pass. Reason: There are two queues 1 For people who did a web checkin 2 people who didn’t do a web checkin The Qatar staff at Hyderabad experienced a technical glitch because their only system failed and there was no backup option. There was no apology from any of the staff. No one values the time of the people who chose Qatar making it a very bad experience overall"
Výhody: "The in flight service was good"
Nevýhody: "The time it took to get the baggage. It took over 2 hours"
Výhody: "Everything was great boarding,crew,comfort,food, entertainment ... crew is very helpfull and friendly Bathrooms were always clean,Service was excellent ."
Nevýhody: "I tried to add my millage that I couldn't do Because of not enough guidance .... With in five months I had to round trips to USA From Lahore Pakistan... and still didn't get my millage my request is to add those millage so I can continue travelling with Qatar Air...."
Výhody: "Great service. Great food. Great entertainment."
Nevýhody: "Space is somewhat small for a short flight and totally unbearable if you go Sao Paulo-Doha."
Výhody: "Everything! Great budget price that still delivers first class service. The stopover in Doha is wonderful. Could not be more pleased!"
Výhody: "The aircraft was new, the flight was empty and the flight attendants were extremely attentive! It was great. Wish I had the same experience on the previous flight."
Nevýhody: "The food ,however, was disappointing again."
Výhody: "just enough time in Doha between flights. Not too long not too short!"
Nevýhody: "Asian vegetarian food can be of better quality."
Výhody: "Like your six seats in a business class row compared to Emirates, Air India and very awkward seats of Etihad. Qatar business class staff also tad better than others."
Výhody: "Space, food, service, handling"
Nevýhody: "That I could not and cannot retrieve my flight on the Qatar Airlines website."
Výhody: "Staff is always friendly and helpful, easy to communicate with Great movie options The 13.5 hr plane had very few passengers so I was given an entire row of 3 seats to myself Food is generally good -- Haagen-Dazs ice cream was a plus!"
Nevýhody: "Second flight boarded an hour late, though it was never listed as delayed (a bit confusing) 4 hour plane had very little leg space"
Výhody: "The airport has some inconvenient that thier waiting room there is no bathroom and water once you behind the security check no life access so people who has illes there is no life support like an water and bathroom i was thinking it is like usa. All the middle East airport has some inconvenient they built good airport but important is mixed and there should be protest international for travel convenient"
Nevýhody: "There is bathroom and water access in the airport"
Nevýhody: "The flight departure from Dar was moved up an hour and the congestion at the airport made it close. Also I need a name tag on a checked piece of luggage. When I asked, I was told that none were available. The check in person was not pleasant or helpful. I also had to watch to make sure that the luggage labels were attached to be sure that they would make it to Chicago. Once on the plane there was an unrudy boy sitting in front of us jumping in his seat, never wearing his seat belt kicking the seat, turning on the light beating on the tray table, calling the flight attendant. The adult ignored the child through the flight. It was one of the worse experiences I have had on a plane. I would have to think very hard before I fly Qatar again."
Výhody: "-Cleanliness -on time arrival"
Nevýhody: "-Cramped seats I have flown long haul to Melbourne on Cathay and Emirates and Qatar airways economy seats were excruciating to sit in."
Výhody: "No flight No refund"
Výhody: "Airport staff."
Nevýhody: "4 hour flight wolith no entertainment system and old aircraft was a huge drop I am frequent Qatar airways customer, and this flight was the worst"
Výhody: "Was not a pleasant flight"
Nevýhody: "Basic onboard entertainment, even on business!Staff Could be more genuine!They handled the cabin baggage Like potato not helpful."
Výhody: "Flight attendants are helpful from Doha to New York."
Nevýhody: "Take the bus from the plane to the terminal in Doha. It was a hassle .from Doha to Dhaka was 3hours delayed without a notice."
Výhody: "About the same vegetarian food was served at almost every meal of the 13 hour flight."
Nevýhody: "Need to provide more variety in food for long-haul flights. The food was not at all appetizing. ---- Entertainment should have more choices."
Výhody: "Crew was fantastic! Food was above average."
Nevýhody: "Qatar Airways needs to abandon its draconian policies and disconnected, overy segregated procedures. Also, an allegedly five-star airline needs to upgrade aircraft which would make FlyDubai blush. No entertainment guys? Really?"
Výhody: "Flight was good. Cabin crew very good. Food good."
Nevýhody: "Qatar Airways check in at Heathrow was a dis-organised shambles. Arrival at Qatar Airport passport control was even worse at 12.45 am. Long queues,very slow to move, police checking passports unbelievably slowly. Retina scanners should speed up the process. Why then take 5 minutes to check each passport? Poor advert for Qatar, after nearly an hour of queuing I would think most passengers wished they had gone somewhere else."
Výhody: "Great service"
Nevýhody: "Seat comfort"
Výhody: "Inflight services, food"
Nevýhody: "Wheelchair services in India, person left in between and had to walk with pain in my foot for a distance."
Nevýhody: "everything were so bad and the service was awful ,"
Výhody: "Leg room. Free booze. Personalized attention"
Nevýhody: "The thought of flying American carriers afterwards"
Nevýhody: "The staff was very supportive"
Výhody: "The staff was good and food as well had a great trip"
Výhody: "The crew was wonderful. The food was excellent.the seats was comfortable."
Nevýhody: "The whole boarding process was lengthy and totally unnecessary with the extra steps"
Výhody: "Crew was great! For economy class, seat was comfortable."
Výhody: "The crew in this sector is ALWAYS rude, and the food is substandard."
Nevýhody: "Better attitude from the crew, food quality needs improvement (substantial) and cleanliness"
Výhody: "Easy booking of flight"
Nevýhody: "The gate changed in a Dubai without proper announcement, Ground staff should have visited the passengers waiting in the gate waiting area that was printed on boat pass and inform them to new gate. Instead they charged the passengers with no show fees and delayed departure for another 12 hours."
Nevýhody: "It was ok"
Výhody: "Very pleasant and helpful"
Nevýhody: "All good"
Nevýhody: "Everything about the flight was great with the exception that the WiFi was pretty terrible and didnt work the final few hours of the flight. I raise the issue because customers shouldn’t pay $15 for it if it doesn’t work."
Nevýhody: "Very bad service we press the light no one comes and the food is really bad and my mom we to go get a cup of tea for her headache and the crew member got really mad saying where is your cup we aren’t going to give you a cup where is your cup"
Nevýhody: "Internet on board wws not working"
Výhody: "The entertainment options were very good"
Nevýhody: "Bathrooms were dirty. People running over each other to board at TRV airport. Clear and helpful announcements may be needed but the ground staff is mediocre at best"
Výhody: "Lots of selection in movies"
Nevýhody: "There was a glitch on the entertainment system and the staff tried to reset with no luck. Our row and the back row was affected and we could not watch anything on the screen for a good 2 hrs of the flight. Boarding was rather disoriented. The ground crew did not give clear instructions to control the crowd."
Výhody: "Delayed departure. Unable to catch up time. Landed late. Bus took a very long time. Missed the connecting flight"
Nevýhody: "Hotel with all meals provided."
Výhody: "Flight itself was normal. Flight crew was adequate and courteousdr"
Nevýhody: "Drunk passenger has to be removed prior to take off. Thus delaying takeoff and arrival. Apparently this flight is a connecting flight for many. Well the different awful body odor form numerous passenger is offensive. Especially for such a long flight. Economy can be torture"
Výhody: "Crew, food, service"
Nevýhody: "No respect from other passengers, lots of kicking seats, pulling on seats, babies crying. I will not take an Emirates flight from Dubai to Chicago again. I will choose another airline."
Nevýhody: "the boarding process was awful. they called for people to go into the pregate area at and the plane had not yet arrived. once in the pregate area the is no access to food or water and you cannot bring in a bottle of water from the terminal"
Výhody: "Food and service"
Nevýhody: "Boarding in Dubai was not according to zones and it was crowded"
Výhody: "Great service! While first time, I had a great experience."
Výhody: "Crew is always helpful and friendly. Riding in economy is never very comfortable. Love the little chocolates handed out toward end of flight."
Nevýhody: "Food is boring and repetitive. Current movie selections and TV shows were mostly uninteresting."
Výhody: "The food, crew and comfort were as good as can be on a 14 hour flight."
Výhody: "Hard working, friendly, and effective team. Your customer care is matchless!"
Nevýhody: "I only have one objection. The crew lost control of restroom cleanliness toward the end of the flight. I know this is a challenge on a long flight, but your crews normally do better."
Výhody: "The staff are extremely friendly and accommodating. The plane itself was clean and there were plenty of bathrooms. It was great to have two free meals, drinks and entertainment making a 10 hour flight go by faster. I love the eye masks and ear plugs to make sleeping on a plane easier. All around success and would fly again with them!"
Nevýhody: "On the flight home the crew seemed a little confused who was in charge of my row. I had to go get myself the customs forms and a pen. Also the front of the plan was extremely hot compared to the back."
Výhody: "On time"
Výhody: "The service from the airline Emirates, very nice and friendly staff. The price was under my budget and easy to purchase. Alerts for flight, time lines and updates for Airports after the Huricane Irma. Thanks! Javier"
Nevýhody: "I requested the waiter(Asian) to serve me a non-egg breakfast if there were any remaining. He curtly told me that if I had not pre-booked the non-egg breakfast he could not provide me. Few minutes later I made the same request to another waitress and she quickly provided me the non-egg breakfast."
Výhody: "Best upper class flight ever!"
Výhody: "Entertainment is good."
Nevýhody: "29 passengers were arriving in JFK from MSP, a flight that was delayed due to ground staff issues at JFK (which means that Emirates' partner airline had some issues?). Plane was delayed but we landed just in time to make the connection or so we thought. After running through the terminal, we saw our plane attached to the gate for 53 minutes(I have pictures to show) but Emirates gate staff said the flight is now closed, and didn't let us board the flight. They didn't help us rebook our next flight, or pay for hotel or transportation. And some of us couldn't fly for 2 days because they were overbooked on their future flights. And that's what really happened - Emirates was overbooked for our flight, and conveniently used the excuse that they didn't know our flight had landed in JFK (seriously), and their ground staff was totally non challent about it. They asked us to call the partner airline to rebook, who instead asked us to call Emirates. 4-6 hours of calling for most of us in the middle of the night. Emirates has social media presence on Twitter & Facebook but it's like chatting with a wall. Its 100% useless and waste of time, and I have asked them where I can send my complaint but they won't respond."
Nevýhody: "That the plane can't do 2,000 mph and have us there in 1/4 the time :-)"
Výhody: "the food was wonderful, the economy seats were comfy, and the service was superb. I really liked being able to watch movies and listen to music w/o a charge."
Nevýhody: "I was taken by surprise that I could not take my SLR camera on board as carry-on luggage and had to check it (they were doing this to everyone, not just me and it covered laptops, kindles, cameras, etc - everything electronic except phones). This was not done on the flight into Dubai. Also irritating was when I got to Boston, an Emirates guy cut open the packing envelope open and in the process, accidentally sliced the camera neck strap. He was, however, very apologetic and eagerly got me the info needed to submit a claim to Emirates."
Výhody: "Staff and the choice of movies in the entertainment system."
Nevýhody: "The food could be better. Should provide choice of fruits, salad, yogurt etc. The economy class seats should be made more comfortable for long flights. The seats are ok if it is a 4 or 5 hour flight."
Výhody: "Trip was shorter by at least one hour than projected."
Nevýhody: "Very dissapointed with return flight. It was like a different airline experience than first leg of trip to Athens"
Výhody: "Food is good"
Nevýhody: "Need Indian tea"
Výhody: "Received a flight credit"
Nevýhody: "Emirates overbooked the flight and we were bumped."
Výhody: "Crew went out of their way to be friendly"
Výhody: "Emirates doesn't fail! Great service!"
Nevýhody: "On a long flight to Australia- the crew can occasionally tidy up the bathrooms"
Výhody: "The plane was not full and I had three seats to myself, so my very positive review is not totally fair. However, on a relative basis in comparison to other airlines, Emirates is the best on which I have flown."
Výhody: "Comfortable and Well cared for during the flight"
Nevýhody: "Wheelchair help in Dubai is horrible. They need a disabled or aged person on their staff to understand our problems Too many carriage changes and unnecessary location changes. We do not need a guide to understand where to go and lead us along. We need physical help."
Výhody: "Good entertainment"
Nevýhody: "Seat was broken, the crew was unresponsive to calls, food was expired/bad. Seating was terribly uncomfortable because it was broken. I couldn't recline and the crew didn't really help. I love Emirates and I always fly Emirates. So this was an exception and very disappointing."
Výhody: "Wide selection of movies, TV shows and other entertainment. Food was decent. Crew was attentive enough."
Nevýhody: "They did not have special meals that I ordered but the crew tried their best to make it up. But they had the same collection of movies both ways. My return flight was a month later. Entertainment set of was pretty good on their Boeing 777-300Er flight, but average on the A380-800. The 16 hour flight will not be pleasant for most. Why the toilets are so compact? I would pay extra for bit more room. This is a problem with all airlines. They allowed me to take a laptop and a hand baggage in LAX but forced me to check in the hand bag in Dubai. They pick random passengers for this. Irritating."
Výhody: "Crew v good"
Nevýhody: "Food .. Fish undercooked ... Aircraft bit dated"
Výhody: "Nothing !"
Nevýhody: "Security staff did not know English and asking ladies passengers to remove bangles which was impossible."
Výhody: "No comments"
Nevýhody: "No comments"
Výhody: "The crew surprised my fiancé and me with a champagne and cheese cake toast in the middle of the flight. It was incredibly thoughtful as I had only told two of them about our new engagement."
Nevýhody: "We could clearly hear several of the crew bickering about things at several points of the flight."
Výhody: "Kind flight attendants, perfume available in the restrooms, great variety of choices of entertainment (including listening to Quranic recitation if one feels so moved), interesting playlist of songs as you await takeoff ("Fly Me to the Moon, Rocket Man, Starman, etc.)"
Nevýhody: "I thought I'd get an overnight stay due to the distance of my flight and the length of my layover (10 hours) but I found out too late that I didn't. The airport is not conducive to comfortable sleeping! I did appreciate the meal voucher though; make sure you ask for it at the Emirates Connecting Flights desk if you have a connecting flight with Emirates Airlines."
Výhody: "Pretty clean"
Nevýhody: "The food wasn't really good. They didn't have plain hot water as my daughter was sick with throat pain. Same old and boring"
Nevýhody: "Slow cleanup after food service."
Výhody: "The trip the crew good dealing"
Nevýhody: "When I back to my country the trip late hours and the boarding wha so crowd it was terrible no organizing"
Výhody: "Airbus 380. Wider seats. Excellent service."
Nevýhody: "Long journey."
Výhody: "staff were organized and prompt"
Nevýhody: "Very poor job . I had bad experiences."
Výhody: "The crew was attentive"
Výhody: "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund."
Nevýhody: "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund."
Výhody: "CREW WAS GOOD FOOD AND SERVICE WAS TERRIBLE"
Nevýhody: "NO SEAT MONITOR WAS WORKING. ANNOUNCEMENT WAS TERRIBLE.SEAT WAS MUTILATED FOOT REST WAS NOT WORKING.OVER ALL VERY POOR SERVICE."
Nevýhody: "Vegetarian food. 30% of people are vegetarian"
Výhody: "Service, food, comfort, entertainment."
Výhody: "Turkish Airlines is my favorite airline going to Europe. We even did the 20 hr layover in Istanbul and had a great time staying for a couple of nights going and coming back. Staff is always friendly and the food is amazing. The food in coach is as good as first class on some US domestic flights"
Nevýhody: "It's an airplane, there's not much to make it better besides giving more seat room. TA gives free drinks, a couple of meals, blankets, and the travel bag, only a snobby priss would gripe about flying with them. I've flown enough budget airlines that give you NOTHING that I love flying TA!"
Nevýhody: "All the staff at the boarding part seem like they unorganized anything. They let all business passengers got it first but they didn’t open the gate door untill all passengers came through. We have to stuck by the gate door for 10-15 min. They not say anything what happened and any apologies word."
Nevýhody: "The entertainment system is old, not easy to use, and lacks features."
Výhody: "The cabin crews on Turkish work very hard. The food is well prepared ,"
Výhody: "Comfort Entertainment Friendly Staff"
Výhody: "The eggplant/beef dish was the best food I have ever had on an airplane. Staff were pleasant and efficient. Wide range of movies, etc, available"
Nevýhody: "Have yet to arrive"
Výhody: "Every thing. Food travel and crew"
Výhody: "Easy and intime boarding"
Nevýhody: "Need to include sea food in your menu"
Nevýhody: "Flight was overbooked, which is always an annoying inconvenience. As a result, the flight was significantly delayed. When the plane landed the pilot immediately had to take off again which was really unusual and unsettling. But eventually we were able to properly land."
Nevýhody: "Flight to Istanbul was fine. The flight back was a terrible experience! During our connecting flight in Athens our boarding passes wouldn't print at the self service computers and there was no one to help us so we had to go back out to the front desk. The airline representative was extremely rude. There was 5 employees standing around the computer with NO customers and when we asked if this was Turkish Airlines and if they could help, the woman (manager) responded "this WAS Turkish Airlines" as if they were done helping customers for the day (it was 9AM and our flight was leaving in 45 min). We explained that we couldn't print our passes and she ROLLED her eyes as if it was an inconvenience to help us. THEN on our flight from Istanbul to Chicago, a passenger died an hour into the flight and they placed the body on the seats behind us for over 10 hours! Nobody even told us what happened! We didn't know if they died from natural causes or if it was something else! They didn't offer to seat us somewhere else or even inform us they were placing the body there. We were completely shocked and uncomfortable the whole flight home. We couldn't eat or sleep. We're completely disgusted and scarred from this overall experience."
Výhody: "(see above)"
Nevýhody: "(see above)"
Výhody: "Great Service. Polite staff and very impressive service, snacks, food and courtesy."
Výhody: "My first flight with a different airline."
Nevýhody: "A very rude ticket sales woman in Turkish Airline Kiosk, wandering an airport for two hours due to untrained staff and Turkish Airlune "help desk", being cheated out of $400, and finding my baggage smashed up."
Výhody: "Service was nice, crew was very respectful and the gift were well within accomidation"
Nevýhody: "Leaving the aircraft by stairs to the runway"
Nevýhody: "שום דבר"
Nevýhody: "No individual air vents to control temperature"
Nevýhody: "The layover was too long."
Výhody: "Food, entertainment, crew were all great"
Nevýhody: "Very cold in cabin"
Výhody: "Overall it was a smooth flight except for few minor issues."
Nevýhody: "I noticed there were one or two times where the host had a list of food specifications but the trolley itself didn't have the kosher or vegetarian meals as requested by the passengers."
Nevýhody: "I lost my connection flight because of TA, they lost my luggage + they almost lost my passport... (it goes much deeper but I don't wanna dig in it)"
Výhody: "The seats had a decent amount of leg room."
Nevýhody: "Stuck in Istanbul airport for three days because of snow. The way the airline handled it was APPALLING. Second night stood in line for a hotel for over four hours only to find out at 3am that there weren't any more. And none of that captures the insanity of being sent to a transfer desk with no way out except buying a Turkish visa and going through immigration. Inexcusable. I have traveled to over 40 countries in the past 30+ years and this was beyond the pale, absolutely a nightmare, and almost all of it (excepting the actual snow delay) in the airline's control. NEVER FLY THIS AIRLINE THROUGH ISTANBUL."
Výhody: "Friendly Cabin crew Entertainment was above average."
Nevýhody: "First of all I have tons of complaints regarding the airport at Istanbul. They have a poorly managed airport and it was so crowded. The cafeteria and places to eat around in the airport were horrendously expensive and they didn't have services like wifi(had to buy it for $8 an hour and it sucked) and drinking water. As per Turkish airlines, the staff in the airport were poorly equipped to deal with emergency situations such as snow. I was flying during the snowstorm and wasn't expecting my journey to be easy. But they should have increased their resources to help people out in such cases.Their help desk was crowded with almost 500+ of people all the time and they only had 2 people to answer their queries. Also, the staff couldn't understand English properly and seemed irritated when I was trying to explain things in English. I had to stand an hour on a line to get my temporary visa issued only to be referred to another line (yes! i waited for an hour to get to the desk and was told to go and sit in another effing line). It was also because most of the signs/boards in the area were written in Turkish only and I didn't know what they were saying. I had to pay for my own hotel during my transit because the line for the hotels was almost two miles long. And when I arrived at my destination, both my luggage went missing. The crew on board were nice and helping people. I do not blame my bad travel experience entirely on Turkish airlines however, the airport and airlines both are not prepared to deal with situations that are unexpected. I also realize the snow storm was the main factor behind everything however any airlines that boasts itself to be a top class international airlines should have means and resources to manage(at least try) their passengers and airport during any situation. No matter what I am never flying with Turkish airlines again."
Výhody: "Good food. Great service."
Nevýhody: "Small leg room. Display of entertainment system was poor quality."
Nevýhody: "to hot, very hot!!!"
Výhody: "the food is great, very good multimedia system"
Nevýhody: "Check in late, rude staff, bad food"
Výhody: "Crew were very nice and professional."
Nevýhody: "The flight from Istanbul to TLV was scary. The Pilot hit the brakes half in the middle of the take off due to a "technical error". It was very scary, even the flight attendant was in panic. Plus, the food was uneatable. Hope to never fly with Turkish Air again."
Výhody: "Wonderful food and service and movies."
Nevýhody: "Sat 44A. The entire row behind me had 1 adult & 2 children. 2 Hours into the flight, there were 4 children, no adults and the seats were used as a playpen. 7 hours of kicking, punching the screen, opening the window shutter during "sleeping time" as instructed by the crew. Wine was poured on my back, water splashed on the person next to me, children were climbing over my head... etc. No parents or flight attendants could help the situation. Boarding was a mess. 10-15 passengers surrounding me sat anywhere they wanted creating a delay to push back because everyone just sat with their family and disregarded the chaos it created for those individual travelers wanting to sit in "THEIR PROPER SEAT". This was the worst / never ending flying experience I've ever had. I will never fly Turkish Airlines again."
Výhody: "I liked the service and the food."
Nevýhody: "It could have been on time flight."
Nevýhody: "I don't why the take-off and landing are late. The boarding started late! the plane stayed on the ground for minutes doing nothing! and in the end the plane arrived half an hour late!"
Nevýhody: "This is one of the worst airlines I have flown with. I travel internationally frequently, I had used Turkish Airlines on a domestic flight in Turkey back in the 90's. It was a decent experience. So I decided to book my flight to Athens with Turkish Airlines. I bought a nonstop flight from LAX to with one and a half hour layover in Istanbul and then flying to Athens on the same day. I was assigned bulkhead seats on the way over. On the day of the Parcher at the Turkish airline counter in LAX I was informed that my seat assignments were changed. The agent could not/ would not give me a satisfactory answer as to why! During the course of the same conversation I was also informed that my layover Istanbul is not 1 1/2 hours, instead it is seven hours and I will be flying out to Athens The following day. My flight was randomly changed to a later flight without my knowledge! After a long wait at the ticketing counter, the manager switched us back to the original itinerary. Sadly it doesn't end here. The take off was about an hour and a half delayed. This was about exactly the same amount of time I had as layover Istanbul airport. I asked several flight attendants about how will Turkish Airlines will handle this delay as my connection to Athens was in jeopardy. Again not one flight attendant could give me a straight answer. Some said "well hopefully you will make it to the next flight". One said "the pilot we will make up for the lost time". I also noticed that my original bulkhead seat assignments were given to three ladies who were friends of a first class flight attendant! it was really annoying to watch the flight attendant bring them treats from the first class kitchen area. It was clear that our seats were intentionally switched as a special favor. Long story short, upon arrival we were told that the our connecting flight is at gate 501 only to find out there was no plane at the gate!! We never found out what happened to our original connection to Athens, but we ended up waiting an additional 5 1/2 hours in the airport for then next day flight. No explanation given, no accommodations provided, no apologies!"
Výhody: "Down to earth staff Great food Helpful staff"
Nevýhody: "Entertainment system"
Výhody: "Great service, wonderful food served with a smile always, reminded me of the service KLM used to have years ago, hot napkin, tasty food and small suprises, wine, drinks, and even a real fresh squeezed orange juice! the only not great, was the seat, narrow and not very confortable"
Výhody: "Always on time. The greatest meals, excellent food and they always give you a nice pocket with personal care stuff"
Výhody: "Movies and meals"
Výhody: "lots of leg room good food"
Aegean needs to bring back hot meals and drink offer as before COVID!
No alcohol on the plane anymore. A glass of wine back in the day would make the flight much more enjoyable
Quality of the food is poor. No wine served on the board anymore.
Výhody: "Good choice on the cabin crew. Reminds me of Vijay MALYA's Kingfisher calendar girls at their startup. Being naughty. Overall crew very courteous and importantly bilingual."
Nevýhody: "Food option for Economy was a pleasant surprise, perhaps could be switched for just hot and cold beverages with a snack... a big grandma cookie... choices of indulging/ healthy/ neutral."
Výhody: "New plane, comfortable seats, cheerful and polite staff"
Nevýhody: "There were no overhead screens with the video clips about Greece and its food..."
Výhody: "The crew were nice"
Nevýhody: "Everything else Check in Seat assignments My seat kept going back it was so uncomfortable there was zero over head space even for my small bag"
Výhody: "Crew was great"
Nevýhody: "Leg room. Hardly any for a person 6' and above"
Výhody: "The crew is good and friendly"
Nevýhody: "To be committed to the time of departure"
Nevýhody: "I have taken 5 flight with Aegean airlines in the last 3 weeks & not 1 of them left within an hour of the scheduled departure time. The delays in travel were unacceptable. We were 2 hours late to take off, when we landed it took 45 minutes to get off & another 30 minutes for bags to start showing up"
Výhody: "Aegean is a fine airline overall"
Nevýhody: "I had a carry-on bag, no problem on the flight from Madrid to Athens; but on the return trip they weighed the bags of some passengers, and when mine was over the limit -- which, however, was not indicated in the baggage restrictions -- they charged me 60 euros and I had to check it right there."
Nevýhody: "We missed our connection because our first flight was late they wouldn’t do anything for us"
Výhody: "Seats weren’t as small as other airlines."
Nevýhody: "1 hour wait to check bags because of a flight delay I didn’t know about until I got into the airport and connected to WiFi."
Výhody: "Comfortable airplane, organized crew and fast boarding operation"
Nevýhody: "I asked for a vegan meal when I ordered a ticket and did not get one. I needed to ask and explain myself and it was not so nice. At the end I got it, thanks to the attendant"
Výhody: "Crew was pleasant. Boarding was efficient."
Nevýhody: "Seats not particularly comfortable after a trans Atlantic flight. This review process needs a N/A category."
Výhody: "- Crew service was pleasant"
Nevýhody: "- Misinformed about luggage included in the ticket, had to pay extra money. - Flights delays"
Výhody: "Ease of boarding and crew"
Výhody: "crow and food and cooporatio was wow"
Nevýhody: "seat was so hard"
Výhody: "Seats way to tight. Don't think I will use them again."
Výhody: "We made it to destination."
Nevýhody: "Absolutely no order in getting to plane. Then told people to check bags. Many ignored them. And they only selectively enforced. Lied about every carry-on suitcase being checked. Plenty of overhead space available. Coat me almosst an hour waiting for my bag which would have easily fit in the overhead. Was late to meeting."
Výhody: "The staff especially the cabin crew were very professional and Courteous. The food was fantastic and served well."
Nevýhody: "Being called to wait to board in a Que when we did not need to like Ryan Air"
Výhody: "I will definitely do this trip again , I loved this trip so much unfortunately I didn’t have enough time to visit the islands but that’s a must . The people were very nice , the majority spoke english so you won’t have a problem going places and asking questions . Food was great and reasonable. I will definitely do this again !!!"
Nevýhody: "I went in the end of March still a little cold."
Výhody: "Everything think was good! The pilot too strong"
Výhody: "Quick departure after boarding"
Nevýhody: "The price of the low Aegean Airline ticket from Athens to Prague has a hidden provision that the passenger has to pay 40 euros for any checked-in luggage. So in fact the total cost of the air ticket from Athens to Prague is much higher than the other airlines. Kayak did not do a good job warning me about the luggage charge."
Výhody: "Food and service and that they recycle!"
Nevýhody: "60 euros for one checked bag is insane!"
Výhody: "Everything was fine."
Nevýhody: "I liked everything"
Výhody: "For an affordable carrier, they provided multiple complimentary beverages and a tasty hot light meal. Flight attendants were marvelous: kind, helpful, and accommodating. I would definitely recommend them as affordable and pleasant."
Nevýhody: "It was almost impossible to understand the announcements in English. The seats are tight, but that's true of most flights."
Nevýhody: "The flight was delayed 3 hours and there was very little information offered as to what to expect. I was grateful I did not have a connecting flight as surely I would have missed it. The gate agent seemed to be completely lost and at one point started boarding and then had to ask those that had boarded to deplane. The seats were rather uncomfortable to begin with but then add to that being in the last row next to the toilets and the galley AND with crew members stepping on the side of my seat to reach supplies in the overhead bin without warning."
Nevýhody: "It is very inconvenient and seems to waste a lot of time. That is my only complaint."
Výhody: "Great crew, great service. Super clean airplane. Fast checkin and baggage drop off."
Nevýhody: "I was surprised, and only for the best!"
Výhody: "Good for the price seat are not the best but worth it for the money"
Výhody: "good service prompt take off quick disembarkation"
Nevýhody: "the two paramedics in the seats next to me clearly engaged in an inappropriate workplace relationship lol"
Výhody: "Food was excellent. Never had better!"
Nevýhody: "Every flight was 20 to 30 minutes late leaving the gate. This was true on all."
Výhody: "We were well looked after on both flights...My husband needed wheelchair assistance and the staff at Athens airport could not have been more helpful.."
Nevýhody: "The actual booking for the flight was most confusing.I book flights on various other airlines and they seem more straight forward than Aegean .So much so I only found out the day before our flight that we had,nt booked our suitcases in and it needed a phone call to Athens to sort it out"
Výhody: "The flight was completely full so they offered to check in the larger pieces of carry-on luggage for free. On board the plane, the breakfast was really excellent (plane food-wise) and the attendants were very friendly. In terms of comfort, I was lucky to sit in row 3 (yes, that was Economy class), so I actually had some leg room. On my way to Athens, I'd been seated in row 22 and there was no chance to move my legs at all."
Výhody: "Comfortable, friendly attendants, good food served."
Nevýhody: "There isn't entertainment, however, it was very comfortable and relaxing."
Výhody: "THe food was not bad."
Nevýhody: "They charged me for a standard one piece of luggage 35 Euro without advance notification. I forgot my phone at the gate, but they did not let me go back to take it (even when I was willing to give up on the flight and bear the cost). An awful company. To stay away."
Nevýhody: "They should board the back rows first so that people are not jamming the isle, like they do in Brazil. The boarding ran 15 minutes late."
Nevýhody: "I had to pay for the lugedge though I thought I ordered a ticket with 20 kg"
Výhody: "On time. As comfortable as possible. Good breakfast"
Nevýhody: "Sets too small. Woman in front of me was able to recline her seat so far she was in my hlp and I had to push her back up. Didn't see any entertainment options."
Výhody: "Everything about our experience was as good as could be expected. Or better actually. Immediately felt we were in good hands from the time we got in the check in line. Highly competent people with a great, affable attitude."
Výhody: "Excellent service, very friendly staff, warm food on board and food selection according to dietary needs!"
Nevýhody: "I didn't realize that we could of brought on our bags for free."
Nevýhody: "I did not know that I will have to pay for lagged 45$"
Výhody: "I was surprised about the food, it was exellent."
Výhody: "The flight was ok"
Nevýhody: "The airline didn't warn that the ticket doesn't include luggage. Other airlines do. Also no word about it in the tickets. Even airline representative wasn't able to find any mention about no checked in luggage. Ticket price was twice more expensive than the lowcost ones. For me it felt like a scam. Especially they had very few passengers and it seems they're doing this intentionally"
Výhody: "Crew were very helpful and courteous"
Výhody: "Luggage took over 2 days to get to my house from Newark to Cleveland. Lufthansa was great and most of the problems were with United with the lost luggage and delayed flight on the last leg of the trip."
During the boarding process women with small children were not invited to board first and were clumped into general crowd boarding, also during the 3 hr flight there was no food or water offered and I was traveling with a small child who needed water. I would appreciated that next time Luftansa informs that on 3 hr flight there would be no food or water offered so that I can prepare for the flight. In addition, traveling to the plane with the bus and then climbing up the stairs into the aircraft with small child and overhead luggage was probably the worst experience that I had in years traveling. Overall, will try to avoid traveling with Luftansa by all means. Thank you
Could have served a snack. Other airlines do.
Someones phone kept ringing and the flight assistant did nothing about it. Not even an announcement.
It was only an hour flight, but at that, it was still late
I had such a wonderful flight with Lufthansa. The crew was great and I was able to catch some much needed sleep. I look forward to using Lufthansa in the future!
Výhody: "We were the only customers in business class, which was nice. Lots of attention from the crew, and food was good."
Nevýhody: "Ummm, THAT was "business class"? Same seats as economy, with middle seat blocked off. Limited recline, no entertainment, no comfort seats. Nice meal, nice drinks, nice service...but I'm a little stunned that a European airline would call this kind of seating "business class". Only thing that separated it from economy class was a curtain, and middle seats blocked off."
Výhody: "Seats were ok and crew was kind and professional. Food was terrible on all flights. They gave mayo or cheese or something I can’t figure out in a sandwich on multiple flights. That thing though slightly different was terrible every time. Also gates changes and pilot landed in wrong part of the airport for its-fra leg and we had to have passportA checked while exiting the plane and had to take a bus. My transit time was short but gladly made it"
Nevýhody: "I missed my second leg from fra-ist. The gate was changed and I was given wrong directions by airport employees so I went through a very long and painful wait at a security line that I didn’t need to go through had the airport info employees knew what they were doing or saying. I ended up missing the flight because of repeated wrong directions"
Nevýhody: "Istanbul to frankfurt flight had no entertainment, no charging usb ports n a small ham sandwitch for breakfast - this was a 4 hour early mirning international flight!!!"
Nevýhody: "I like they give you a hot towels before meal to wipe your hands. Very friendly crew service was great❤️❤️"
Výhody: "Lufthansa doesn’t let the passenger choose their seat; it instead assigns their seat for them!"
Nevýhody: "Too many last minute gate changes for boarding are confusing which costs extra time for the passenger, especially for connecting flights."
Výhody: "Even though it was economy class, I was able to sleep because it was very comfortable."
Nevýhody: "Not sure, I slept the whole flight."
Výhody: "Everything thanks"
Nevýhody: "Awesome thanks"
Výhody: "Nothing. It didn't happen."
Nevýhody: "Flight to Frankfurt from Denver could have been on time so we would've made this flight to Prague."
Výhody: "It was very comfortable and service was great and good food and drink"
Výhody: "The crew was great. Very friendly and provided excellent services. I was surprised that they serve food (a cheese sandwich) and drinks for a 40 mins flight. That would have never happened in the US"
Nevýhody: "We had to take a bus to get to the airplane from the terminal, which was no big deal. The bus driver was a little rough though."
Výhody: "Not much"
Nevýhody: "Online check in wouldn't let us add luggage. No entertainment. No choice of food. uncomfortable seats."
Nevýhody: "I miss my flight because of short layover from Texas to Pensacola. Why I haven’t notified before 1:27 min would not be enough for custom process"
Nevýhody: "The business class seats are small and the leg-room is short There is no entertainment units on this flight"
Výhody: "The food was tasty but the service was excellent. Lovely staff."
Nevýhody: "The seats are uncomfortable, particularly for business class. And there is no in flight entertainment. The journey can drag if you’re not prepared with your own. Boarding was slightly chaotic but expected in Istanbul airport."
Výhody: "Service , timing"
Výhody: "This was my first experience flying with Lufthansa airlines and the experience was outstanding from start to finish! This is what flying should be like! Other airlines should do what they do!"
Výhody: "Once again the crew was great and helped me find a place to stow my carry on since I was in the emergency row. The snack was also very tasty."
Nevýhody: "We were advised upon check in online that we could check in but if we needed additional carry on items (1 was free) we had to pay a secondary fee. When attempting to do that online we were unable to, even though it showed the price to do so online was cheaper than the price at the gate. They made us fully check these bags once we got there and we had to pay $40 instead of the 15 or so it stated online. We had to be shuttled to the aircraft and had to wait because the first bus was closed by the operator. We had to wait until the second round for the bus to come back. During the flight the pilot did not mention any turbulence however during the entirety of the flight, including leading up to the landing of the plane, we experienced extreme rocking of the plane back and forth ( I’m aware that this does occur during landings while loosing elevation but this was an extreme case of that) and caused my colleague to get motion sickness which neither of us ever get on flights. I am very dissatisfied with this flight and operations of the airline company."
Výhody: "It was totally bad experience due to cancellations of the flights which I already booked to SJC airport in CA. The first confirmed Lufthansa flights No: LH 1305/ LH 488 ISTANBUL to SAN JOSE via FRANKFURT were cancelled. Then my family in USA contacted the airline and agreed about FLIGHT TK 005 / UA 1883: IST-ORD-SJC. At the checking counter in Atatürk Airport I got the last shock of being Lufthansa didn’t issue a ticket for the flight and the time was running fast and l had no contact neither with my family nor anybody else at the airport therefore i had to purchase a ticket to SFO via Frankfurt. In another word it was very bad experience."
Nevýhody: "Frankfurt connecting flights are the worst"
Výhody: "Meal was good."
Nevýhody: "No entertainment system. Crew wasn’t attentive. Check in experience was bad, no ability to check in for your connecting flights, you have to make adjustments at the next airport which limits seat selection."
Nevýhody: "My flight schedule changed after I bought the ticket, which resulted in paying for the hotel for the extra night and using one more PTO day."
Výhody: "Comfortable seats, good leg room, pleasant staff"
Nevýhody: "We were late arriving in Prague and then waiting for my luggage only to realise after waiting till the very last luggage THAT my luggage was left in Frankfurt and I didn’t get it til 21.00hrs - totally ruining my plans for my first night in Prague!!!!"
Výhody: "The whole journey with Lufthansa went smoothly without any delay. The transist time is just right. The check in is online is straight forward and the flight information is very clear. I will certainly recommend Lufthansa to anyone."
Nevýhody: "I can’t think of anything I didn’t like."
Výhody: "The food and service was superb."
Nevýhody: "There was a delay on the takeoff and arrival was taken to another gate and had to take a bus. Not crew or company's fault- but makes traveling a bit slow. Several people had connecting flights..!"
Výhody: "Amazing service."
Nevýhody: "Istanbul-frankfurt airline 2 hours delayed,that way miss a flight Frankfurt-toronto we said Lufthansa officer,officer said other flight tomorrow morning, final,no hotel,no flight,my wife and two kids sleep on the chair,perfect right"
Nevýhody: "Incredibly racist crew and pilot, who did not help us after a fellow passenger touched and molested my girlfriend on board the aircraft. The groundstaff were as rude and unhelpful. I am neither gonna book any flights on Lufthansa ever and will avoid Kayak as well."
Nevýhody: "Lufthansa never treats Prague as a destination almost always off stand, it never does this to a internal German flight always late arrival frustrating"
Nevýhody: "The second flight they board us then left us on the bus in the parking lot for 25 minutes breathing airplane fuel."
Výhody: "Comfortable, left and arrived on time , smooth check in"
Nevýhody: "No entertainment (no screens on back of seat ) , no provision for priority boarding for star alliance gold member(security line)"
Výhody: "Very efficient, clean and comfortable."
Výhody: "Excellent service with pleasant, efficient staff. Special vegetarian diet needs met."
Výhody: "When in the air crew attentive"
Nevýhody: "Late boarding after allowing priority customer to board, Crew then took ages to start to finish boarding and taxi , Plane sent to furtherest runway, Made little time up,"
Výhody: "The crew were really efficient and polite"
Nevýhody: "there were no entertainment modules, no place to plug in phones or computers and the chairs didn't lean back."
Výhody: "Senator lounge in franfort was very comfortable, showers were good, french champagne, overall good food on the flight and service level very professional"
Nevýhody: "If the flight was longer I would not have minded I enjoy long haul on lufthansa"
Nevýhody: "Flight was canceled with no prior notice and I am requesting a refund."
Nevýhody: "Entertainment was VERY poor - The overhead TVs were glitchy and hard to watch. I purchased Wifi but it never worked. didnt have anything to do.."
Nevýhody: "I could not make it to flight due to health problems. I was refused to be given another date for the flight."
Nevýhody: "Boarding was in organizes."
Výhody: "Everything was totally fine but nothing was noteworthy."
Nevýhody: "Plane was a little old and uncomfortable."
Nevýhody: "No exaggeration: The crew rolled a beverage cart in front of the restroom while I was in there. I couldn't leave for about 4 minutes The food made me vomit. That's why I was in the restroom when they blocked me in My headset jack was broken. 500 movies aren't worth anything if I can't hear them"